2017 Dodge Grand Caravan Body & Structure Problems

The driver's side sliding door on this minivan became stuck shut. I had to remove my disabled son through the open window. Not being able to remove him quickly in an emergency because the door has become sealed shut is unacceptable.

Driver side passenger door is stuck in lock. Can not manuallly unlock from inside or outside. Have tried with key entry and that isn't working either.

*The passenger side sliding door will no longer lock. It will not lock with the clicker, the indoor power lock or manually. *This is a dangerous risk as an intruder may be able to access the interior of my van even if my kids or I are in it.

The sliding door power lock actuators fail. Making the door totally inoperable. This is the same issue that prompted Mopar warranty bulletin D-21-15.

As is common with Dodge Caravans, this 2017 model has had a door lock actuator fail and the sliding door is inoperable and will not open - it is stuck closed. This prevents safe exit of the vehicle in the event of an accident or fire or other emergency endangering the lives of the passengers.

Driver's side door is stuck and locked shut. This puts my precious cargo, my children, at risk of having to exit the vehicle on a potentially more dangerous side with traffic. In the event of an accident this door locked shut can't be used to escape the vehicle if need be.

Drivers side sliding door locked after passenger entered vehicle. Door would not unlock both electrically and manually. Passengers needed to exit vehicle thru passenger side.

Door lock actuator and latch failed rendering sliding doors in operable. In the even of a crash this can result in fatalities from not being able to exit the vehicle.

the rear passenger side door will not unlock or open. upon searching for possible solutions, I found that this is not an uncommon issue. This is an issue as if there is an accident, the door will not unlock or open to evacuate.

Driver side sliding door stuck in lock position. Will not open manually or with fob. Can not open door lock from inside.

Arriving home from a dr. Appointment the door directly behind the passenger seat quick working completely. There was/is absolutely no way of opening this door.

The drivers side sliding door actuator has stuck in the locked position.

Parked in driveway, tried to open rear driver side door and it is locked and I cannot unlock it. My husband suffered a massive stroke and this van is how we get around. It is imperative this be fixed as he is in a wheelchair permanently and would be stuck inside if, god forbid, an accident or fire happened.

I purchased the vehicle on 9/15/2025 at approximately 103,900 miles. Around 10/6/25 at approximately 103,982 miles the driver side sliding door actuator has failed causing the door to get stuck in the lock position and creating a safety hazard. I reached out to Dodge today and spoke with a representative by the name of Lynn and they've declined to repair.

Beginning at about 75,000 miles (1st lock actuator), my lock actuators seized and rendered the backseat passenger doors unusable. The second lock actuator on the passenger side followed at about 95,000 miles. This is extremely unsafe, because if I have my children as passengers, they must climb in through the back hatch of the minivan.

Sliding automatic door makes loud buzzing noise when opening. Apparently this is a known problem and Dodge has done nothing about it. After doing some research it seems everyone that has this model has this issue after a few years.

My center doors on my mini van are inoperable. About 3 months ago, I tried to open the door to get my grandchild out of her carseat, and the door wouldn't open by the outside handle or the button on the control above. My dash would light up staying door must be unlocked to open...I pressed to unlock..and nothing happened.

Driver side sliding door is locked and will not open electronically or manually. This is a known problem covered by Technical Service Bulletin (TSB 10177524) for Dodge Caravan vehicles built on or after November 01, 2015 (MDH 1101XX) and on or before June 30, 2017 (MDH 0630XX). According to the VIN on my vehicle it was built 23 Sept 2017 and does not fall within the range of the TSB.

What component or system failed or malfunctioned, and is it available for inspection upon request? The passenger sliding power door lock will not release electronically or manually. It can be available for inspection.

The contact owns a 2017 Dodge Grand Caravan. The contact stated the driver's side and passenger’s side sliding side doors and locks failed to lock as designed. There were no warning lights illuminated.

When I shut my car off and open the driver's side door there is a loud buzzing sound in the passenger side sliding door. Very annoying. I noticed there are quite a number of complaints with this problem on different websites.

The contact owns a 2017 Dodge Grand Caravan. The contact stated there was an abnormal clicking noise detected from the driver's side rear sliding door. The sliding door had seized and failed to open.

Drivers side rear door wouldn't open by using buttons on key fob, buttons in vehicle or by manually opening it. The door unable to be opened. I had to take it to the dealer.

The contact owns a 2017 Dodge Grand Caravan. The contact stated that after driving to her residence and parking the vehicle, she attempted to unlock the rear passenger’s sliding doors however, the doors failed to unlock. The contact attempted to use the key fob as well as manually attempting to unlock the doors however, the doors failed to open.

I purchased the vehicle in February 2019 and within a year the passenger-side sliding door would not unlock and would not open. Through research, I learned it was the actuator that had gone out in the door. In November of 2021, the driver-side sliding door started making a grinding noise every time the doors were locked, indicating the actuator on that door was about to go out as well.

My right slider door will not lock with the fob or manually leaving my car unlocked at all times. I have not taken the vehicle to the dealer yet as I just learned of this problem today. There was no indication or lights on before this problem occurred.

Loud buzzing noise when locking and unlocking rear passenger sliding door. You hear the noise 100% of the time when depressing the electric door lock button, either to lock or unlock.

Drivers side sliding door stuck shut with my mom in the seat, she is highly claustrophobic, she almost had a panic attack by the time we were able to get the other side unloaded so she could slide out of the back seat.

SLIDING DOOR LOCKS AND WON'T OPEN OR UNLOCK. DOORS ARE AUTOMATIC DOORS. DOOR WILL NOT UNLOCK OR OPEN MANUALLY OR AUTOMATICALLY. *TR

THE PASSENGER SIDE SLIDING DOOR IS STRUCK IN THE LOCK POSITION. ONCE CLOSED IT IS UNABLE TO OPEN. THERE IS NO WAY TO OPEN IT WITH THE FOB OR INSIDE UNLOCK BUTTON. *TR

SLIDING DOOR ON DRIVER'S SIDE WILL NOT UNLOCK AND THEREFORE WILL NOT OPEN. NOTHING HAPPENED, JUST STOPPED WORKING. CANNOT UNLOCK IT USING ANY OF THE BUTTONS AND CANNOT MANUALLY UNLOCK IT. VAN IS ONLY 3 YEARS OLD AND THERE HAS BEEN NO DAMAGE TO THE DOOR OR VAN. MAY CREATE UNSAFE SITUATION IF UNABLE TO EXIT THE VEHICLE, ESPECIALLY IF THERE IS AN ACCIDENT THAT DAMAGES OTHER DOORS. *TR

THE PASSENGER REAR SLIDING DOOR IS STUCK IN THE LOCKED POSITION, CANNOT MANUALLY UNLOCK, AND WILL NOT OPEN. THE PROBLEM WAS NOTICED IN THE PARK POSITION AND COULD NOT EXIT THE VEHICLE FROM THE PASSENGER SIDE. *TR

THE PASSENGER DRIVER SIDE DOOR WILL NOT OPEN. IT IS POWER IT WILL NOT OPEN WITH ANY OF THE BUTTON IT WILL ALSO NOT OPEN MANUALLY. THIS IS A HUGE SAFETY CONCERN. IF I WAS IN A ACCIDENT OR ANYTHING AND NEEDED TO GET THAT DOOR OPEN I WOULD NOT BE ABLE TO GET MY CHILDREN OUT OF THE CAR. IF THE OTHER DOOR BREAKS I WOULD NOT BE ABLE TO USE MY CAR AT ALL. I'M EXTREMELY WORRIED ABOUT NEEDED THAT DOOR AND NOT BEING ABLE TO AND SOMETHING HAPPENING TO MY CHILDREN. I CALLED DODGE CUSTOMER SERVICE THEY TOLD ME I WAS OUT OF LUCK AND WOULD HAVE TO PAY FOR IT TO GET FIXED MY SELF. I WOULD NEED TO FIRST PAY FOR THE DEALER TO FIGURE OUT WHAT IT IS AND PAY AROUND 1,000 DOLLARS FOR IT TO BE FIXED. I HAVE SEEN HUNDREDS OF PEOPLE COMPLAIN ABOUT THIS HAPPENED TO VANS. PLEASE HELP WITH PROBLEM MANY FAMILIES IN DANGER WITH THESE DOOR NOT OPENING AT ALL. I'M TERRIFIED FOR MY CHILDREN WITH THIS DOOR NOT OPENING AT ALL. *TR

Tl* the contact owns a 2017 dodge grand caravan. The contact stated that the passenger's side sliding door failed to operate as designed. The contact stated that the failure was a known issue with similar vehicles.

Tl* the contact owns a 2017 dodge grand caravan. The contact stated that the driver's side rear electronic sliding door was inoperable. The cause of the failure was not yet determined.

Both sliding doors are stuck in locked position. Cannot be opened with keyfob, manually, or with the overhead button in the cabin. The doors make a clicking noise even when they try to open.

Tl* the contact owns a 2017 dodge grand caravan. The contact stated that the rear driver's side sliding door ceased. Jacksonville chrysler jeep dodge located 11101 nursery field drive, jacksonville, fl 32256, (904-570-4758, was contacted by phone and informed of the failure.

Driving on highway, heard flapping noise. Pulled over, opened passenger door, trim was hanging off. Took it off.

Tl* the contact owns a 2017 dodge grand caravan. The contact stated that the rear driver's side sliding door failed to open. There were no warning indicators illuminated.

Lock actuator malfunction. Unable to open side door.

This weekend both passenger and driver side power sliding doors seized shut, in the locked position. The doors will not manually unlock with applying a lot of force to the locking lever. Looking online there is a manufacturers warranty that was extended to 15 years or 150,000 miles for this specific problem, pointing out the locking actuator as a faulty product, only on certain models, and years.

My 2017 Dodge Grand caravan gt left sliding door has a faulty door actuator. Had the van for 6 years, I read that the 2016 had the same problem. I hear the funny sound when locking the door.

van sliding door lock actuator failure - door is stuck shut and can't be opened in emergency previous extended warranties did not cover this vehicle even though it's a 2017 model year

Loud buzzing on driver side sliding door when locked. Door failed to open.

Passenger side sliding door will not open. It is stuck in the lock position and will not unlock even after attempting both manual and electronic unlocking. Faulty lock actuator likely cause.

Passenger door wont lock or open elect. Drivers side is locked and will not open at all totally locked a big safety hazard the acuators on both doors are faulty and are a big danger if you can not get out of the vehicle. This has been known for years by dodge and nothing has happened .

The sliding door on the passenger side will not open at all. It is due to a failing actuator. It is a well known issue and a great safety concern.

Left sliding door is stuck. Unable to open inside and outside. Some times the smell of burned plastic.

Driver side passenger door will not open locked or not will not budge open.

Our drivers side back sliding door lock mares a loud buzzing sound but doesn’t lock. This is a huge safety issue as my 3year child sits by that door and could potentially open the door. There has been no warning signs.

The Driver side sliding door does not open, and the passenger side sliding door does not lock. Both pose a danger in the event of an emergency or can cause an emergency when a passenger opens door in moving vehicle. The stow and go seats in second row do not always latch and can begin closing when a passenger is sitting on the seat.

The driver side rear sliding door does not open manually or by the buttons. The door is stuck closed and this is a huge safety issue. My 10 year old sits by this door and could be trapped inside.

Drivers side rear sliding door will not open. Completely stuck shut and will not unlock manually or electronically. My child was stuck inside until I could open the other door.

Drivers side passanger door is stuck in the lock position and won't open or unlock

Drivers side sliding door is stuck in the lock position and will not open

Driver's side rear sliding door won't open. It is stuck in place. The lock won't lock or unlock.

Passenger side door will not unlock and is stuck I lock mode. I cannot open the door.

Sliding door on side got stuck and is stuck in the lock position and won't open manually or electronically or by button. Vehicle was stationary.

Drivers side sliding door will not open from inside or outside either manually, by key fob, or inside buttons.

Driver side sliding door is stuck in the locked position.suddenly stopped responding t to the the key fob or the control inside of the van. It cannot be opened manually either. First noted in late june of 2020

The drivers side power slider door will not open, it literally just stop working. None of the buttons in the car work to open it or the key fob. The door is stuck in the "locked" position.

Drivers side sliding back door will not open. Latch will not automatically or manually unlock. Safety hazard as nobody can get out that back door.

2017 dodge caravan rear driver side sliding door is stuck in the lock position. It won't open or unlock automatically or manually. It was fine when I went to bed the night before.

Passenger sliding door stuck in lock position can not open with fob, inside button or manually. This occurred at approximately 66,756 miles. The vehicle has automatic locks and locks when driving.

I am unable to open passenger side door, manual or automatically I have 2 toddlers. I need to be able to get one of my kids out if it was an emergency. I have a 2017 dodge grand caravan this should not be doing this at all.

Driver side passenger door is stuck in the locked position. It cannot be unlocked manually, with the key fob, or the unlock buttons on the doors. The door will not open.

Driver side rear passenger sliding door will not open. It seems to be locked and won't unlock electrically or manually. Vehicle is stationary.