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2015 Dodge Durango Other Problems

30 owner-reported other complaints from NHTSA data

30
Complaints
1
Crashes
Jan 2019Dec 2021
Date Range

Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.

Owner Complaints (30)

criticalUNKNOWN OR OTHER
Filed: Dec 2021

The power actuator for the rear lift gate broke free of its mount causing the actuator to damage the interior of the vehicle as well as causing the rear lift gate to slam closed. Luckily there was no one under the lift gate when this malfunction occurred, but if a child were in the way of the lift gate serious injury or death could have occurred.

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NHTSA #: 11444594
criticalUNKNOWN OR OTHER
Filed: Nov 2020

The 2015 durango that we purchased came with headrests that "deploy" in the event of an accident (ideally). Both the driver and passenger side headrests have deployed even though the vehicle has never been in a collision. It is unclear when they deployed.

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NHTSA #: 11372596
criticalUNKNOWN OR OTHER
Filed: Oct 2020

Active head restraint on drivers side deployed while parked. Visual inspection shows broken plastic internal parts and will not reset when compressed.

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NHTSA #: 11363995
criticalUNKNOWN OR OTHER
Filed: Sep 2020

Spontaneous active head restraint deployment, passenger side, while parked. No collision occurred. Drivers side headrest also deployed spontaneously while parked in closed garage.

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NHTSA #: 11352518
criticalUNKNOWN OR OTHER
Filed: Apr 2020

Getting in the passenger seat the head rest poped out. While the car was in park and no accident. Now I am scared the drivers headrest will do the same while I am driving.

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NHTSA #: 11320643
criticalUNKNOWN OR OTHER
Filed: Nov 2019

Passenger head restraints deployed while car was parked in driveway

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NHTSA #: 11278726
criticalUNKNOWN OR OTHER
Filed: May 2016

I was driving my new durango (3,200 miles) on I-90 (75mph) when the sunroof exploded. The sunroof was closed at the time and the hard shell was pushed back. The temperature outside was 48 and cloudy.

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NHTSA #: 10865362
mediumUNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM
Filed: Aug 2025

-Recall Symptom (2011–2013 Recall P54/V62) Fuel pump relay defect in TIPM caused no-start condition -My Vehicle Failure (2015 Dodge Durango) Repeated no-start condition after fuse failure -Recall Symptom (2011–2013 Recall P54/V62) Relay defect caused fuel pump circuit to overload or fail -My Vehicle Failure (2015 Dodge Durango) Main and auxiliary fuel pumps both failed (“fried” quoted by Dealership) -Recall Symptom (2011–2013 Recall P54/V62) Vehicles stalled or lost power due to electrical fault -My Vehicle Failure (2015 Dodge Durango) Vehicle undriveable due to pump failure and blown fuses -Recall Symptom (2011–2013 Recall P54/V62) Recall remedy: external relay harness installed to bypass defect -My Vehicle Failure (2015 Dodge Durango) No remedy offered; repeated fuse replacements also failed

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NHTSA #: 11683308
mediumUNKNOWN OR OTHER
Filed: Aug 2024

While driving to the store (with my son in the front passenger seat) all of a sudden, and for no apparent reason, the front passenger seat headrest popped (came forwards) striking him in the back of the head with substantial force stun him temporarily. The startled me. He had a headache for a couple hours afterwards.

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NHTSA #: 11610896
mediumUNKNOWN OR OTHER
Filed: Aug 2024

Driver's Active Head Restraint (AHR) deployed while driving the vehicle.

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NHTSA #: 11608063
mediumUNKNOWN OR OTHER
Filed: Jun 2024

The rear bolt which holds the automatic lift for the rear hatch broke off and is stripped. The trunk door is no longer being supported by the arm and is quite heavy. Every mechanic is unable to address the issue and this seems to be very common among this model of the car. The broken bolt is flushed against the frame of the vehicle. Images of the issue are included. Here is a discussion post of consumers discussing this same issue for reference.. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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NHTSA #: 11594511
mediumUNKNOWN OR OTHER
Filed: Apr 2024

Unknown

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NHTSA #: 11581220
mediumUNKNOWN OR OTHER
Filed: Feb 2024

The rear taillights are taking in water and causing the lights to go out. This appears to be a systemic issue with Dodge Durango's as based on the fact of the high number people indicating the same issue on Dodge Durango Facebook pages.

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NHTSA #: 11572896
mediumUNKNOWN OR OTHER
Filed: Jul 2023

The front passenger headrest sprung out and hit my husband in the back of the head while we were driving.

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NHTSA #: 11534998
mediumUNKNOWN OR OTHER
Filed: Apr 2023

Driver headrest randomly deployed hit me in the back of the head and strained my neck

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NHTSA #: 11515059
mediumUNKNOWN OR OTHER
Filed: Jun 2022

The passenger side headrest deployed (popped forward). The vehicle has not been repaired and is available for inspection. This is a major concern since this could happen to the driver as well while driving and potentially cause an accident. The manufacturer knows about this and has an active warranty to cover it. However, why is this not an active recall? It’s a major safety concern for drivers if this happens while driving the vehicle.

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NHTSA #: 11469120
mediumUNKNOWN OR OTHER
Filed: Oct 2020

WAS AT A RED-LIGHT WHEN THE DRIVER SIDE HEADREST DEPLOYED. GOT HIT FORCEFULLY IN THE BACK OF THE HEAD.*DT CONSUMER HAD A NECK SORE. VEHICLE WAS TAKEN TO DEALER AND CONSUMER WAS TOLD IT COULD NOT BE REPAIRED. CASE NUMBER WAS GIVEN.*JB

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NHTSA #: 11364529
mediumUNKNOWN OR OTHER
Filed: Jan 2020

Vehicle will turn over but will not start. Dealer claims battery issue, but most individuals discovered that it is a fuel pump relay issue. 2nd time this has happened with same vehicle.

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NHTSA #: 11301276
mediumUNKNOWN OR OTHER
Filed: Nov 2019

When driving vehicle rear clunking noise on driver side is present over small or moderate bumps. Noise is becoming worse over time and dealer has no explanation. Sound is becoming more concerning and worried about my safety in the vehicle

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NHTSA #: 11278665
mediumUNKNOWN OR OTHER
Filed: May 2019

Premature wear on tail housing seal gasket. Water leaks in when it rains and fills the tail light. Water then affects the LED when then flickers before it kills the LED.

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NHTSA #: 11206939
mediumUNKNOWN OR OTHER
Filed: Jan 2019

The clutch pedal sticks to the floor. Happened while driving. can't accelate or change gears.

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NHTSA #: 11164383
mediumUNKNOWN OR OTHER
Filed: Feb 2018

THE PASSENGER SIDE TAIL LIGHT COLLECTS WATER. THIS IS THE 3RD LIGHT ASSEMBLY THAT HAS BEEN REPLACED AND IT NOW HAS WATER IN IT. RESEARCH ONLINE SHOWS THIS IS A WIDESPREAD ISSUE WITH 2014+ DODGE VEHICLES.

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NHTSA #: 11072462
mediumUNKNOWN OR OTHER
Filed: Feb 2018

THE REAR WINDSHIELD EXPLODED. ON 02.05.2018 I USED THE REMOTE STARTER TO START THE CAR AT APPROXIMATELY 6:15 AM. THE TEMPERATURE AT THE TIME WAS APPROXIMATELY 25 DEGREES FARENHEIT IN NEW JERSEY.AS PART OF REMOTE START THE HEAT AND REAR WINDSHIELD ARE AUTOMATICALLY TURNED ON BELOW A CERTAIN TEMPERATURE. I ENTERED THE CAR AT APPROXIMATELY 6:22 AM AND AFTER DRIVING FOR ABOUT 3/4 MILE THERE WAS A LOUD EXPLOSION. PART OF THE GLASS HAD SHATTERED AS WELL AS GLASS AROUND THE PERIMETER OF THE REAR.

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NHTSA #: 11066937
mediumUNKNOWN OR OTHER
Filed: Apr 2017

OUR 2015 DURANGO LIMITED MAKES A THUMPING NOISE, SOUNDS LIKE AN IMPACT IN THE REAR OF THE VEHICLE. THE DEALERSHIP HAS NOT BEEN ABLE TO DIAGNOSE THE PROBLEM, AND CANT DUPLICATE IT. MY WIFE HAS HEARD THIS NOISE SINCE WE PURCHASED THIS VEHICLE. WE HAVE OWNED 3 OTHER DURANGOS WITH THE SAME BODY STYLE AND HAVE NEVER HEARD THE SAME SOUND.

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NHTSA #: 10971937
mediumUNKNOWN OR OTHER
Filed: Aug 2016

RENTED CAR, DROVE EXPRESSWAY ABOUT 25 MILES WHEN ON A MILD INCLINE I NOTICED THE CAR WAS NOT ACCELERATING. THE RADIO WAS STILL PLAYING, NO WARNING LIGHTS DISPLAYED, SPEEDOMETER DROPPED QUICKLY FROM 65MPH TO 10MPH AND NO RESPONSE WHEN ACCELERATOR WAS DEPRESSED EVEN ALL THE WAY TO THE FLOOR. THE CAR WAS STILL IN DRIVE MODE AND EMERGENCY FLASHERS WORKED. TRAFFIC WAS HEAVY WITH SEMI TRUCKS WHICH NEARLY COLLIDED WITH CAR AS THERE WERE NO EMERGENCY LANES TO MOVE TO. AFTER ABOUT A MINUTE OR TWO THE ACCELERATOR WORKED AGAIN. IN THE NEXT 75 MILES TO A CITY WITH SAME RENTAL COMPANY IT OCCURED 3-4 MORE TIMES. IT WAS A VERY DANGEROUS SITUATION AND I FEEL LUCKY TO HAVE SURVIVED THE NERVE RACKING DRIVE. THE RENTAL COMPANY HAS THE CAR AND "IS LOOKING INTO THE PROBLEM" AND CHECKING THE GAS FROM SPEEDWAY THAT WAS USED TO FILL THE 1/2 TANK PRIOR TO DRIVING. THEY SAY THERE ARE NO RECALLS BUT I SEE WHERE PREVIOUS YEARS OF THIS MODEL HAVE HAD THAT PROBLEM AND OBVIOUSLY HAS NOT YET BEEN ADEQUATELY REPAIRED STILL PRESENTING A MAJOR SAFETY ISSUE

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NHTSA #: 10895836
lowUNKNOWN OR OTHER
Filed: Oct 2020

While driving my drivers side headrest popped open and hit me in the head.

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NHTSA #: 11366310
lowUNKNOWN OR OTHER
Filed: Jan 2020

The vehicle back up camera goes out and then the entire radio screen goes out and does not come up for days. This happens when the vehicle is in reverse and the screen goes out while driving.

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NHTSA #: 11297057
lowUNKNOWN OR OTHER
Filed: Nov 2019

Passenger headrest came apart. A piece broke inside and caused the headrest to separate. Vehicle was not moving at the time of separation, it was parked in the driveway.

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NHTSA #: 11279428
lowUNKNOWN OR OTHER
Filed: Aug 2018

Stationary - whenever someone exits the vehicle, it would continuously beep and display a message saying key fob not detected- but it's sitting in the cup holder. There have been several occasions when I'm stopped at a streetlight and the car would shut off. Dodge has noted the problem, but could not find anything wrong.

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NHTSA #: 11115849
lowUNKNOWN OR OTHER
CrashFiled: May 2016

Vehicle was in park position on a side road. It was still running since we weren't going to remain parked there except for a few minutes. I was taking pictures of my son before his band concert near the school where the vehicle was parked.

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NHTSA #: 10870288

Other 2015 Dodge Durango Issues