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2015 Dodge Durango Airbags Problems

36 owner-reported airbags complaints from NHTSA data

36
Complaints
2
Crashes
Jan 2023Dec 2021
Date Range

Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.

Owner Complaints (36)

criticalAIR BAGS
Filed: Feb 2026

Driving down the road on 2 different instances and the head rest deployed on its own fist the driver side next the passenger side. Can’t be reset the clip inside broke. Do accident at all.

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NHTSA #: 11718446
criticalAIR BAGS
Filed: Dec 2021

The contact owns a 2015 Dodge Durango. The contact stated while the driver was driving at 35 MPH with the contact seated in the front passenger’s side seat, the front passenger’s side headrest was inadvertently deployed. There were no warning lights illuminated.

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NHTSA #: 11445424
criticalAIR BAGS
Filed: Oct 2021

My driver head rest seat deployed without an accident. It’s very difficult driving this way and unsafe

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NHTSA #: 11437156
criticalAIR BAGS
Filed: Oct 2021

Active head restraint randomly deployed on passenger headrest under normal driving conditions.

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NHTSA #: 11435473
criticalAIR BAGS
Filed: Aug 2021

As the driver, I reached into the back seat to hand my son something and both front seat head rests deployed! There was not accident or anything that should have caused this. This could have hurt me if my head was rested on the head rest at the time and now I have two head rests that are deployed and can’t fix them!

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NHTSA #: 11428800
criticalAIR BAGS,SEATS
Filed: Aug 2021

While driving the driver side headrest deployed without any warning

NHTSA #: 11428609
criticalAIR BAGS
CrashFiled: Jul 2020

Hit a telephone pole on friday 7/24 no airbags deployed vehicle is totaled bruised chest arms legs feet hands on a town street*dt*jb

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NHTSA #: 11341897
criticalAIR BAGS,SEATS
Filed: Jun 2020

Vehicle was stationary in our garage. Wife went to get into passenger side seat and headrest exploded.

NHTSA #: 11328997
criticalAIR BAGS
Filed: Jun 2020

On april 26, 2020 the active head restraint (ahr) on the passenger side of my vehicle unexpectedly deployed while in operation at normal conditions/speed limits (30-35 MPH) on a residential street. No accidents or injuries were incurred, however the head rest has been fully detached and is now hanging open, revealing all exposed materials inside.

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NHTSA #: 11327156
criticalAIR BAGS
Filed: May 2020

Went out to vehicle in the morning to go to work,noticed passenger headrest airbag was deployed. Vehicle was not used during the evening,parked after coming home from work.

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NHTSA #: 11324929
criticalAIR BAGS,SEATS
Filed: May 2020

Vehicle was in park. Got into vehicle while it was unattended for several hours over night. Passenger headrest was deployed.

NHTSA #: 11324040
criticalAIR BAGS,SEATS
Filed: Jan 2020

Driver side headrest deployed while driving vehicle on the highway. Headrest fastener was damaged in the process making the fastener unrepairable. Dealer states there is no current open recall on this issue even though there are numerous complaints about the same issue online.

NHTSA #: 11300764
criticalAIR BAGS,SEATS
Filed: Sep 2019

I was driving home from work on a city street just exiting a roundabout going no more than 15 miles per hour and my headrest exploded forward hitting me in the back of the head. It was quite jarring. It felt like something heavy as in my back seat and shot forward hitting my drivers seat.

NHTSA #: 11257508
criticalAIR BAGS,SEATS
Filed: Sep 2019

Tl* the contact owns a 2015 dodge durango. While driving 5 MPH, the driver's headrest air bag deployed. There were no warning indicators illuminated.

NHTSA #: 11256519
criticalAIR BAGS,SEATS
Filed: Jul 2019

Driver's active headrest popped while driving down a smooth, paved road at approximately 30 MPH. The loud noise and jolting of the seat almost caused an accident.

NHTSA #: 11231802
criticalAIR BAGS,VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
CrashFiled: Dec 2018

Air bag continuously pops up whenever driving, I have received multiple emails from westgate and taken to them with no repair. Recent accident airbag did not work. I am unable to open gas tank from inside, I literally have to get out go to back of truck and pull a lever, I found out how to do this by another owner who did it on youtube.

NHTSA #: 11161298
criticalAIR BAGS,SEATS
Filed: Oct 2018

My 2015 durango's "active headrest restraint" deployed while the vehicle was completely off. In fact, we did not even have the keys with us. My wife was wiping down the seats and center console, when it very suddenly and loudly "popped" open.

NHTSA #: 11141427
mediumAIR BAGS
Filed: Nov 2025

The contact's fiancé owns a 2015 Dodge Durango. The contact stated that upon start of the vehicle, the front, passenger side headrest air bag deployed without impact. The contact stated that the air bag hit the contact's fiancé in the neck. The contact's fiancé had suffered from neck pain as a result of the incident, but did not seek medical assistance. The dealer was notified of the failure, and the contact was informed that there were no recalls on the vehicle. The manufacturer was also notified of the failure and was given the same information as the dealer. The vehicle had yet to be repaired. The failure mileage was approximately 130,000. The VIN was not available.

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NHTSA #: 11698901
mediumAIR BAGS
Filed: Jul 2025

The active headrest failed. It is a safety issue due to it failing out of nowhere with no signs of an issue. It broke free and pushed my head forward aggressively causing neck pain. I am a licensed mechanic and verified the cause of failure.

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NHTSA #: 11674437
mediumAIR BAGS
Filed: Apr 2025

Passenger seat Headrest popped out for no reason. Got a headache from it cause of the impact it caused. Was only driving in my neighborhood at 25mph. No accident occurred

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NHTSA #: 11657055
mediumAIR BAGS
Filed: Apr 2025

Passenger Occupant Detection system is faulty. Airbag service system indicator light comes and goes. The vehicle has been seen by an independent service center and they say this is a common issue with dodge and thus issue should be covered by dodge.

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NHTSA #: 11653109
mediumAIR BAGS
Filed: Jan 2025

While driving down the road the passengers headrest exploded and now I can’t get it to close back. Almost caused an accident.

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NHTSA #: 11636854
mediumAIR BAGS
Filed: Feb 2024

Air bag stating it needs serviced the light will come on periodically it is not present every-time vehicle is driven.

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NHTSA #: 11572856
mediumAIR BAGS
Filed: Mar 2023

1. I had just entered my 2015 Dodge Durango Citadel and shut the driver side door when the driver side headrest safety restraint burst open unexpectedly hitting the back of my head and thrusting it forward. Thus far, I have suffered muscle pain and soreness requiring an x-ray and some medications. 2. I had not yet started the engine. The car was sitting still in the parking lot and it was not running when the incident occurred. It frightens me thinking how bad this could have turned out had I been driving down the interstate at 70 mph or if one of my grand daughters had been sitting in that seat. 3. Post incident my husband drove the vehicle to the dealership where it was purchased, they removed the headrest and informed him Dodge had issued an extended warranty on the headrest so there would be no charge (the headrest is still at the dealership). They had to order a new headrest however, they sent him home driving the Dodge Durango with a disabled airbag system (UNSAFE). This has been a known issue with Chrysler-Jeep-DODGE since 2010 and there has been no recall. 4.The vehicle has not been inspected by anyone. I have notified my insurance company and Dodge Customer Service. There were NO warning lamps, messages or other symptoms of the problem prior to the incident. 5. I have a call in to the dealership requesting a loaner vehicle to drive as mine is unsafe with a disabled airbag system.

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NHTSA #: 11514831
mediumAIR BAGS
Filed: Jan 2023

Passenger Occupant Detection system is faulty. Airbag service system indicator light comes and goes. The vehicle has been seen by an independent service center and they say this is a common issue with dodge and thus issue should be covered by dodge.

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NHTSA #: 11501947
mediumAIR BAGS,SEAT BELTS
Filed: Dec 2022

Car was parked and off when the passenger headrest airbag deployed. No one was in the vehicle during the incident. The driver and passenger seat belt guide are cracked.

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NHTSA #: 11496317
mediumAIR BAGS
Filed: Jul 2022

The contact owns a 2015 Dodge Durango. The contacts stated while driving at 40 MPH, the front driver’s side headrest was deployed inadvertently. There was no warning light illuminated. The contact sustained pain in the neck and a headache. The contact did not seek medical assistance. The dealer was notified of the failure and informed the contact that the VIN was not included in a recall associated with the failure. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 107,340.

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NHTSA #: 11475193
mediumAIR BAGS,FUEL/PROPULSION SYSTEM
Filed: Oct 2019

Gas continues to pump after the tank is full and spill out and all down the side of the durango until I shut it off. The handles doesn't always click off on its own. Service air bag sensor keeps coming on and off.

NHTSA #: 11265602
mediumAIR BAGS
Filed: Apr 2019

The check air bag is on. Upon taking the vehicle to dodge. The service department stated the cause is seat harness failure.

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NHTSA #: 11194456
mediumAIR BAGS
Filed: Apr 2018

The service air bag system light kept coming on every time I drove it. I took it to the dealer and they said there is a defect in the wiring harness and passenger seat air bag and they need to be replaced. Since this was a defect I felt I shouldn't have to pay for it but because my warranty ran out I have no choice.

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NHTSA #: 11084595
mediumAIR BAGS
Filed: Mar 2018

THE SERVICE AIRBAG WARNING AND LIGHT COMES ON AND STAYS ON FOR A WHILE (LIKE 2 TO 3 WEEKS) THEN JUST DISAPPEARS WHILE IN MOTION AND STATIONARY.

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NHTSA #: 11081743
mediumAIR BAGS
Filed: Mar 2016

Tl* the contact owns a 2015 dodge durango. While driving at various speeds the air bag warning light illuminated intermittently. The contact took the vehicle to the dealer where it was diagnosed that the air bag warning light remained in stored memory mode, which made it impossible to diagnose the vehicle.

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NHTSA #: 10839917
lowAIR BAGS,SEATS
Filed: Jul 2020

The head rest to the passenger front seat ejected. It's cushion is broken apart from what holds the component. While on park and the seat was empty.

NHTSA #: 11339445
lowAIR BAGS,SEATS
Filed: Jun 2020

I was driving down the street and my headrest in my car popped and hit my daughter in the head.

NHTSA #: 11328138
lowAIR BAGS
Filed: Jul 2019

Please service airbag notification and warning indicator will come at start of vehicles.

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NHTSA #: 11229829
lowAIR BAGS
Filed: Aug 2017

Since approximately 32,000 miles the airbag light has illuminated randomly. After 48,000 miles, the light turns on almost immediately after starting and will stay on and ding randomly during the drive.

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NHTSA #: 11020446

Other 2015 Dodge Durango Issues