2014 Dodge Durango Other Problems
35 owner-reported other complaints from NHTSA data
Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.
Owner Complaints (35)
Your Dodge Durango's EVAP (emissions) system is failing, causing the engine to have trouble restarting after you refuel. When it does restart, the engine idles roughly, sputters, and may stall before eventually running normally until you refuel again. You've taken it to multiple shops and dealerships for repairs, but the problem keeps coming back. The fuel vapors could potentially accumulate and create a fire hazard, especially in hot, dry conditions. The fix will likely involve diagnosing and replacing faulty EVAP components like the charcoal canister, purge valve, or fuel vapor lines.
Parts you may need:
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Drivers headrest jumped apart on its own while sitting in my driveway. Looks like it exploded apart.
While driving down the road, the driver headrest popped open at random, thrusting my neck and head forward. Once parked, I saw that a plastic piece had broken that holds the headrest system together.
Was parked and inside the car when the driver headrest deployed.
The power lift gate failed and I was hit pretty hard. Would have been worse if it was my wife or kids and probably would have been more than an bruise and being sore. The “special stud” that connects the power rod to the body of the Durango broke off. Part of the bolt is still in the body in the threads and the other part is still connected to the power lift. It than created issues to even close the door and be able to drive without the hatch open. The parts are on order and will in next week to see if it can be repaired. Currently the door is not usable and the power lift rod had to be disconnected to stop further damage to the body of the vehicle. Door will not stay open and the dealer is unsure if they can get the broken part of the bolt out to complete the repair.
I bought this vehicle brand new. Many issues right from the start. Right off the bat the vehicle would randomly accelerate while driving or just stall while on the highway. I had a wreck when the car was less than 3 months old. I stepped on the break and the car accelerated into on coming traffic and I hit a vehicle. I took it into the dealership many times reporting this problem to the service techs and they dismissed it that my car was "learning me" and was not "broken in" yet. Along with engine ticking and engine lights coming on I have had so many issues with this vehicle.
Active Head Restraints on passenger side deployed without collision. An internal plastic part is broken.
CAR SPUTTERS AND ENGINE STALLS. APPEARS TO HAPPEN MORE FREQUENTLY ON 1) QUICK ACCELERATION (I.E., MERGING, ON-RAMP, ACCELERATING FOLLOWING A RIGHT TURN) AND 2) WHEN CLIMBING A HILL (THERE IS A BRIDGE THIS ROUTINELY HAPPENS ON). OCCURS DURING CITY DRIVING AND ON THE HIGHWAY. ENGINE SHUTS OFF WITHOUT WARNING, SOMETIMES NOT EVEN ENOUGH TIME TO COAST OVER TO THE SHOULDER. CAN TYPICALLY WAIT 2-2.5 MINUTES AND IT WILL START AGAIN ON ITS OWN. IF YOU ATTEMPT TO RESTART IMMEDIATELY, THE ENGINE WON'T TURN OVER. THIS ISSUE BEGAN IN AUGUST WITH SOME SPUTTERING, PROGRESSED TO STALLING OCCASIONALLY (FIRST TIME LATE AUGUST/EARLY SEPT), AND NOW WILL SOMETIMES STALL MULTIPLE TIMES WITHIN A DAY. HAVE HAD INTO TWO DIFFERENT DEALERSHIPS OVER MORE THAN THREE OCCASIONS AND THEY HAVE NOT YET BEEN ABLE TO DIAGNOSIS THE PROBLEM BECAUSE IT DOESN'T APPEAR TO HAVE A CODE ASSOCIATED WITH IT.
1. RECENTLY 2 WEEKS BACK MY CAR DURING STARTING IT CRANKS MORE TIME AND AFTER SWITCH OFF AND SECOND ATTEMPT IT STARTS. WHEN STARTING WITH REMOTE THE ENGINE STARTS NORMAL WITH NORMAL CRANKING. BATTERY VOLTAGE EVERYTHING CHECKED ALL OK. DEALER IS TELLING MAY BE FUEL PUMP TO CHECK EVEN THEY ASK MORE MONEY. MY CONCERN IS MY FRIEND ALSO BOUGHT SAME MODEL CAR ON SAME WEEK PURCHASED AND WHEN I CHECKED WITH HIM HE ALSO HAVE THE SAME ISSUE AND PROBLEM CAME SAME TIME. THAT MEANS THE COMPONENT HAVE SOME MANUFACTURER DEFECT WHICH WILL RESULT IN SAFETY. MANUFACTURER SHOULD LOOK INTO THE MATTER AND RECALL FOR THE DEFECT AND FIX DUE TO SAME BATCH CAR HAVE SAME FAULT OR DEFECT. 2. MY CAR ENGINE HAVE SOME TICKING NOISE WHICH WAS NOTICED JUST AFTER FINISHED THE WARRANTY. SO WHEN CHECKED WITH DEALER HEY TOLD WARRANTY FINISHED THIS IS VALVE LIFTER ISSUE AND IT SHOULD BE CHANGED WHICH THE PRICE IS TOO HIGH AND I ASKED FOR JUST CROSSED WARRANTY KILOMETER OF 60000, IT CAME AROUND 65000 KM AND WHEN I TOLD DEALER THEY ADVISE TO CHANGE AND NOTHING CAN BE REPORTED I HAVE TO PAY FULL AND IT WIL NOT HARM YOU CAN DRIVE, NOW CAR DROVE AROUND 118000KM WITH THAT SOUND AND NOW I CAN HEAR THE SOUND IS MORE THIS ALSO SOME MANUFACTURER ISSUE WHICH DEALER DID NOT NOTIFY THE MANUFACTURER TELING JUST CHANGE THE PARTS VALVE LIFTER AND MAY BE CAMSHAFT ETC. IF THIS ISSUE US COMING JUST AFTER WARRANTY PERIOD THE COMPANY SHOULD TAKE UNTI ACCOUNT THE ISSUE AND FIND SOLUTION BY RECALLING AND FIXING THE ISSUE.
MY VEHICLE IS HAVING A LONG CRANK TIME SIMILAR TO THE RECALL ON MORE THAN 500K DURANGO AND CHEROKEE MODELS ARE UNDER RECALL FOR FUEL PUMP RELAY ISSUE THAT CAN LEAD TO STALLS AND NO-STARTS. MY CAR HAS BEEN DOING THIS OFF AND ON FOR OVER A YEAR I HAVE TAKEN IT TO THE DEALERSHIP WITH NO RESOLVE, BECAUSE THEY ARE SAYING IT HAS TO DUPLICATE THE PROBLEM WHILE THEY HAVE IT, BUT IT NEVER DOES. NOW MY CAR IS ACTING LIKE IT WANTS TO STALL WHILE DRIVING. THIS IS SCARY WHILE DRIVING.
DRIVER'S SIDE HEAD REST DEPLOYED WHILE DRIVING. BROKEN PLASTIC PIECES INSIDE AND COULD NOT BE RESET
I GET WATER IN MY TAIL LIGHTS. I GUESS YOU CAN DRAIN IT OUT BUT IT DOESN'T STOP THE ISSUE. I FOUND OTHERS ONLINE WITH SIMILAR ISSUE CHECK YOU TUBE! I'M NOT SURE WHEN THIS PROBLEM STARTED AS I RECENTLY NOTICED IT
I WAS DRIVING AND MY SUNROOF WINDOW EXPLODED.
ACTIVE HEAD RESTRAINT DEPLOYED ON DRIVERS SIDE 2 YEARS AGO, LAST MONTH PASSENGER SIDE DEPLOYED. IN BOTH CASES DEPLOYMENT WAS NOTICED UPON ENTERING STATIONARY VEHICLE.
DRIVERS SEAT ACTIVE HEADREST INTERNAL PLASTIC PARTS FAILED AND DEPLOYED THE HEADREST AND HIT MY WIFE IN THE BACK OF THE HEAD WHILE DRIVING. LUCKY SHE WASN'T IN HEAVY TRAFFIC OR TURNING WHEN IT HAPPENED. UPON MY FURTHER INSPECTION THE ACTIVE SYSTEM WAS STILL INTACT. THE PLASTIC PARTS FAILED VIOLENTLY RELEASING THE HEADREST.
JUST PURCHASED A 2014 DODGE DURANGO LIMITED. HAD IT ONE WEEK AND A PORTION OF THE RACE TRACK LIGHTING ON THE REAR OF THE VEHICLE HAS WENT OUT. IT APPEARS WATER HAS GOTTEN INTO THE LIGHTING HOUSING. THIS APPEARS TO BE A MAJOR ISSUE WITH THAT LIGHTING SYSTEM, AS COMPLAINTS ARE ALL OVER THE INTERNET ABOUT IT. PROBLEM NOW IS EVENTUALLY IT WILL SHORT OUT THE ENTIRE BACKEND LIGHTS INCLUDING THE RUNNING LIGHTS AND BRAKE LIGHTS CREATING A MAJOR SAFETY ISSUE. TO REPLACE THE PART IS OVER $1,000 WHICH MAKES IT DIFFICULT FOR THE CONSUMER TO FIX. ITS NOT ACCEPTABLE THAT THIS PART IS FAILING SO QUICKLY ON DODGE PRODUCTS WITH THAT STYLE LIGHTING AND ISN'T AN AFFORDABLE FIX. I AM CONCERNED DRIVING MY VEHICLE SINCE I HAVE NO IDEA WHEN IT WILL COMPLETELY SHORT OUT. DODGE SHOULD FIX THE PROBLEM THAT IS CAUSING THE LIGHTING TO ACCUMULATE WATER AND SHORT OUT. A FEW DEFECTIVE LIGHTS IS UNDERSTANDABLE BUT THE AMOUNT OF PEOPLE COMPLAINING ABOUT HAVING THE SAME PROBLEMS SHOWS IT REALLY NEEDS RECALLED.
I HAVE WATER IN MY LEFT REAR TAIL LIGHT ASSEMBLY LOCATED ON THE BACK LIFT GATE, SEVERAL OTHER SIMILAR DODGE DURANGO VEHICLE APPEARS TO HAVE THIS SAME PROBLEMS DEALERS WANT $1000 TO FIX I CHECKED THE INTERNET THIS SHOULD BE A RECALL
THE AC IN OUR CAR JUST STOPPED WORKING. WE WENT TO AN INDEPENDENT CAR REPAIR SHOP TO FIND OUT THAT THE AC COMPRESSOR WORKS AND THAT THERE ARE 100% NO LEAKS IN THE SYSTEM. CAN'T FIND THE ISSUE EVEN THO WE WENT THERE TWICE. THEY TOLD US THAT IT TURNS ON JUST FINE AND WANTS TO WORK BUT DOESN'T BLOW COLD AIR.
A POLICE OFFICER WAS BACKING INTO A PARKING SPOT WHEN THE DRIVER SIDE HEADREST POPPED OPEN AND STRUCK HIM IN THE FACE. THE HEADREST IS DESIGNED TO OPEN ON IMPACTS TO REDUCE WHIPLASH AND NO COLLISION HAD OCCURRED NOR WAS THERE ANY EXISTING DAMAGE TO WARRANT THIS DEVICE ACTUATING. CHRYSLER WAS NOTIFIED DUE TO THIS EXPENSE NOT BEING COVERED UNDER WARRANTY AND EXPRESSED NO CONCERN OR CULPABILITY REGARDING THIS ISSUE.
I PULLED INTO THE DRIVEWAY, PLACED THE CAR IN PARK, LEFT THE VEHICLE RUNNING, AND WENT INTO THE HOUSE. I WAS INSIDE THE HOUSE LESS THAN 10 MINUTES WHEN A NEIGHBOR KNOCKED ON THE DOOR STATING A VEHICLE CRASHED INTO HER HOUSE. WE IMMEDIATELY TURNED THE VEHICLE OFF TO PREVENT ANY OTHER DAMAGE TO THE HOUSE. WE CONTACTED THE POLICE DEPT FOR A REPORT. ONCE THE REPORT WAS COMPLETED BY POLICE, A TOW TRUCK WAS CONTACTED TO REMOVE THE VEHICLE. WHEN THE VEHICLE WAS TURNED ON TO ENGAGE THE TRANSMISSION, THE OFFICERS FOUND THE TRANSMISSION WAS IN THE PARKED STATUS. WE BELIEVE THE VEHICLE ROLLED INTO THE NEIGHBORING HOUSE EVEN THOUGH THE CAR WAS IN PARK. DODGE HAS BEEN CONTACTED AND AN INVESTIGATION HAS BEEN REQUESTED TO VALIDATE THE MECHANICAL INTEGRITY OF THE VEHICLE. *DT*JB *DT*JB
RACE TRACK LIGHTING AND TAILGATE HAS CONDENSATION BUILDING UP AND WATER STANDING IN IT. THIS IS THE SECOND TIME IT HAS HAPPENED. FIRST TIME WAS COVERED UNDER WARRANTY AND THIS ONE IS NOT.
HEAT IS BLOWING HOT ON DRIVERS SIDE AND COLD ON PASSENGER SIDE.
ONCE I REACHED MY DESTINATION I PROCEEDED TO BACK INTO MY DESIGNATED PARKING SPOT, MY VEHICLE ENGINE REMAINED RUNNING, BUT THE CAR WOULD NOT MOVE. I PUT THE GEAR INTO DRIVE, IT WOULD NOT MOVE, I PUT IT INTO TO PARK, THEN BACK TO REVERSE AND IT STILL WOULD NOT GO BACK OR FORWARD. I TURN THE ENGINE OFF AND ON SEVERAL TIMES BEFORE SHIFTING IT BACK INTO GEAR, STILL NONE OF THESE THINGS PREVAILED. AFTER ABOUT 10 MINS OF THE ABOVE ACTIONS, I WAS ABLE TO REVERSE THE CAR INTO POSITION. I HAVE NOT TRIED TO MOVE IT SINCE.
THE GPS SYSTEM ON MY VEHICLE PROVIDES INACCURATE INFORMATION THAT MAY CAUSE ACCIDENTS EASILY. I HAVE BEEN HAVING ISSUES WITH MY RADIO/COMPUTER UNIT IT WILL STATE IM IN DIFFERENT LOCATION OR IN THE MIDDLE OF NOWHERE IT WILL DIRECT ME TO TURN IN PLACES THERE IS NO ROAD. THIS IS A SERIOUS ISSUE AS I USE MY NAVIGATION A LOT NOW I HAVE TO USE MY PHONE AS IM SCARRED TO USE THIS UNIT. SOMETIMES IT WILL JUST NOT TURN ON WHEN I START THE VEHICLE. THE SCREEN WILL SOMETIMES PP UP A MESSAGE THAT STATES MY VEHICLE PHONE NEEDS ASSISTANCE CONTACT DEALER BUT WE ALL KNOW THE DEALERS SUCK AS I HAVE WENT IN 3 TIMES NOW JUST TO TALK TO SOMEONE TO FIND OUT WHAT THE ISSUE IS AND THEY JUST TELL ME ITS DIFFERENT ISSUES AND GET THE RUN AROUND FOR IT TO NOT BE FIXED. NOT SURE ON EXACT TIME BUT AROUND JUNE STARTED NOTICING THE ISSUE.
FIRST ISSUE IS SOMETIMES WHEN DRIVING THE CAR APPEARS TO BE ACCELERATING AND THE SPEED MPH GAUGE WILL GO UP BUT THE CAR IS ACTUALLY NOT GOING PAST A CERTAIN SPEED AND IS STUCK IN SECOND GEAR. SECOND SOMETIMES WHILE DRIVING THE CAR FEELS LIKE THE BRAKES ARE BEING APPLIED ON THEIR OWN THIRD IF THE PASSENGER DOOR IS OPENED AND CLOSED WHILE THE VEHICLE IS RUNNING THE PROMPT 'THE FOB HAS LEFT THE VEHICLE' APPEARS WHEN YOU START DRIVING. BATTERY IN THE FOB HAS BEEN REPLACED MULTIPLE TIMES FOURTH THE AC AND HEATER DO NOT WORK JUST CIRCULATES AIR. NEVER EVER WORKED!!! THOUGHT I WAS MAYBE USING THE WRONG CONTROLS BUT I'VE READ THAT MANUAL A MILLION TIMES AND IT'S NOT HUMAN ERROR
WATER COLLECTING ON BOTH SIDES OF THE RACE TRACK TAIL LIGHTS ON MY 2014 DODGE DURANGO
WHILE ON A ROAD TRIP IN COLD WEATHER, MY CAR'S MAIN CONTROL CENTER SCREEN BLACKED OUT. IT HAD THE PHRASE "PLEASE INSERT UPDATED USB". I GOOGLED THIS ISSUE. MANY PEOPLE SAID THEY HAD A USB STICK TO PUT IN AND IT WORKED. I BOUGHT MY CAR NEW AND IT DID NOT COME WITH A STICK. I TOOK THE CAR TO THE DEALERSHIP TO GET AN UPDATE. THEY SAID IT WOULD BE $45. INSTEAD THEY ARE TELLING ME IT DIDN'T WORK AND I NEED A WHOLE NEW RADIO AT $335 PLUS INSTALL. SO BECAUSE OF A RADIO UPDATE MY DAY TRIP WAS RUINED, BECAUSE MY HEAT AND AIR WAS NOT WORKING! AFTER GOOGLING THIS ISSUE IT SEEMS TO BE A HUGE PROBLEM WITH DODGE/JEEPS. WHY ARE THEY NOT TAKING CARE OF THIS ISSUE WITHOUT THE EXPENSE GOING ONTO THE CUSTOMER?!!!
WHILE STARTED AND PARKED AND SITTING IN DRIVER SEAT, TRIED TO PUT DOWN MIDDLE ROW HEADRESTS VIA THE COMPUTER DASHBOARD. IT DID NOT WORK, AND THEN DRIVER SIDE HEADREST POPPED OUT. SHOP CLAIMS IT'S COSMETIC AND NOT ELECTRICAL. HEADREST LATCH IS BROKEN AND NEEDS TO BE REPLACES $802 PARTS AND LABOR. I BELIEVE IT'S 1) ELECTRICAL & 2)(SECOND PLACE ON COMPLAINT) POOR HEADREST CONSTRUCTION. APPROX DATE OF INCIDENT LISTED.
VEHICLE WAS SHIFTED INTO PARK, BUT RUNNING, IN MY DRIVEWAY. GOT OUT TO LET PASSENGERS OUT. TURNED AROUND TO GET BACK IN AND CAR STARTED DRIVING ITSELF FORWARD, ALMOST HITTING MY CHILD. MANAGED TO JUMP IN AND STOP IT AFTER IT HIT MY HUSBAND'S CAR WITH THE OPEN DRIVER DOOR. THE SHIFTER KNOB HAS MOVED ITSELF INTO THE DRIVE POSITION AND ACTUALLY SHIFTED GEARS WITHOUT THE BRAKE BEING PRESSED.
VEHICLE ROLLED BACKWARDS AFTER BEING PLACED IN PARK, WITH IGNITION OFF, ON SMALL SLOPED DRIVEWAY MULTIPLE TIMES.
ROLLAWAY ACCIDENT. IN 2015 I HAD AN ACCIDENT WHERE MY VEHICLE ROLLED OUT OF MY DRIVEWAY. I WAS NOT IN THE VEHICLE. THE VEHICLE WAS IN PARK AND EMERGENCY BRAKE WAS PLACED ON. I CONTACTED FODGE ABOUT THE ISSUE AND THEY SAID THAT ALTHIUGH THE PARKING BRAKE LIGHY MAY HAVE BEEN ON THAT IF THE BRAKE WAS NOT DEPRESSED.COMPLETELY TO THE GROUND THE BRAKE WAS NOT ENGAGED.
ELECTRONIC SHIFTER/ PLACED IN PARK WHILE ENGINE WAS ON / WAS IN THE DRIVEWAY OF OUR HOME AND SHIFTED INTO DRIVE AUTOMATICALLY MOVED FORWARD AND CAUSED DAMAGE TO VEHICLE AND GARAGE. ( WAS REPORTED TO THE INSURANCE COMPANY/ ADJUSTER HAS COMPLETED THE DAMAGE TO BOTH VEHICLE AND HOME).
VEHICLE ROLLED OUT OF PARK ON BOAT LAUNCH, TOTALLY SUBMERGING VEHICLE FOR A TOTAL LOSS.
ON WEDNESDAY, JANUARY 27, 2016 I BACKED OUR NEWLY PURCHASED USED 2014 DODGE DURANGO INTO OUR GARAGE, TURNED IT OFF AND WENT INTO MY HOUSE. THE VEHICLE THEN STARTED ON ITS OWN SO I WENT OUT AND PRESSED THE BUTTON TO TURN IT OFF. WHEN I RETURNED INSIDE MY HOUSE, THIS OCCURRED TWO MORE TIMES (THE VEHICLE STARTED & I WENT OUT TO THE GARAGE TO TURN IT OFF). THIS IS PARTICULARLY TROUBLING AS THE VEHICLE DOES NOT HAVE REMOTE START. I IMMEDIATELY CONTACTED THE DEALER SERVICE REPRESENTATIVE AND SCHEDULED AN APPOINTMENT. I HAVE BEEN INFORMED THAT WHILE MANY SOFTWARE ISSUES WERE UPDATED AND CORRECTED, NO DEFINITIVE CAUSE AS TO WHY THE VEHICLE SELF STARTED WAS FOUND. NOW I AM AFRAID TO PARK IN MY GARAGE, BECAUSE WHAT IF WE FAILED HEAR THIS DURANGO SELF START & ENDED DEAD FROM CARBON MONOXIDE POISONING? HAVE OTHER SIMILAR COMPLAINTS BEEN REPORTED AND INVESTIGATED? WHAT IS OUR RECOURSE TO FIX THIS PROBLEM?
THE GPS SYSTEM ON MY VEHICLE PROVIDES INACCURATE INFORMATION THAT MAY CAUSE ACCIDENTS EASILY. THE FIRST TIME I NOTICED THIS ISSUE, I WAS USING THE VEHICLE GPS AND IT ASKED ME TO TURN RIGHT WHEN I TURNED, THE WAS NO ROAD SO I NEARLY HIT THE CURB. EVEN THOUGH I HAVE NEVER BEING TO TEXAS BEFORE, MY VEHICLE HAS RESISTED LOCATIONS IN TEXAS AND OTHER LOCATION THAT MAKES THIS ISSUE OUTRAGEOUS. I HAVE SEEN SEVERAL REPORT OF THIS ONLINE WITH DODGE AND JEEP BUT FCA SEEMS NOT TO DO ANYTHING ABOUT IT AS THEIR ANALYST DID NOT HAVE ANY IDEA WHAT I WAS TALKING ABOUT. THE GPS INFORMATION PROVIDED ON MY VEHICLE IS TOTALLY WRONG AND FOR THAT MATTER I HAVE STOPPED USING IT. I CALLED DODGE ONCE AND THEY TRIED TO RESET THE GPS WHICH DID NOT WORK AND SO THEY ADVICE ME TO GO TO THE DEALER TO HAVE IT CHECKED BUT THE CLOSEST DEALER TO ME TOLD ME THAT THEY CANNOT LOOK AT IT BECAUSE THE VEHICLE WAS NOT PURCHASED FROM THEM. ONE OTHER THING IS THAT THE ISSUE AFFECTS THE TIME ON THE VEHICLES MAKING THE TIME LITERALLY GO BACK SOMETIMES. ONCE, I OBSERVED THE CLOCK MOVE BACK FROM 12:05PM TO 11:49AM. AFTER READING SEVERAL REVIEWS ONLINE, IT WAS REALIZED THAT THE ISSUE WAS WITH THE UCONNECT SYSTEM MEANING THAT THE ISSUE IS AFFECTING ALL OR SOME VEHICLES FROM FIAT CHRYSLER OF AMERICA. PLEASE INVESTIGATE THIS BECAUSE THIS CAN EASILY COST SOMEONE THEIR LIFE FOR A GPS TO ASSUME WRONG LOCATION. THIS ISSUES IS AN ONGOING ISSUE SO I JUST PLACED A DATE IN THE WHEN IT HAPPENED FIELD.