2014 Dodge Durango Cruise Control Problems
3 owner-reported cruise control complaints from NHTSA data
Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.
Cruise Control Recalls (1)
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Dodge Durango vehicles manufactured January 16, 2014 to April 8, 2014, Jeep Grand Cherokee vehicles manufactured January 16, 2014 to April 8, 2014, Jeep Grand Cherokee SRT vehicles manufactured February 3, 2014 to April 8, 2014, and Jeep Cherokee vehicles manufactured March 6, 2014 to April 17, 2014. When the adaptive cruise control is engaged and the driver presses the accelerator pedal to increase the vehicle's speed more than the cruise control system would on its own, the vehicle may continue to accelerate briefly after the accelerator pedal is released.
Fix: Chrysler will notify owners, and dealers will re-flash the Driver Assistance System Module (DASM), free of charge. The recall began in June 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P31.
Owner Complaints (3)
TL* THE CONTACT OWNS A 2014 DODGE DURANGO. WHILE DRIVING 90 MPH, THE ACCELERATOR PEDAL BECAME STUCK. THE BRAKE PEDAL WAS DEPRESSED AND AN ABNORMAL NOISE WAS HEARD. THE ACCELERATOR PEDAL SUDDENLY BECAME UNSTUCK. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 6,111.
DRIVING WITH CRUISE CONTROL SET AT 35 MPH, CRUISE HOLDS NORMAL ON FLAT OR UPHILL DRIVING, HOWEVER WHEN GOING DOWN HILL THE ENGINE IDLES DOWN TO AN IDLE AND THE TRANSMISSION SHIFTS INTO OVERDRIVE. WHEN THIS HAPPEN THE TORQUE CONVERTER IN THE TRANSMISSION DISENGAGES CAUSING THE VEHICLE TO "FREE WHEEL COAST" DOWN HILL. ON A HILL WITH A GRADE OF 3 TO 4 PERCENT THE VEHICLE REACHED A SPEED OF 55+ MPH IN LESS THAN 1/4 MILE. I WAS TOLD BY THE DEALER THAT THIS IS NORMAL FOR THIS VEHICLE. THE ONLY WAY TO CONTROL THE SPEED ON A DOWN HILL SITUATION WHEN THE SPEED IS SET IS TO APPLY THE BRAKES AND DISENGAGE THE CRUISE. THIS PROCESS HOWEVER DOES NOR REENGAGE THE TORQUE CONVERTER IN THE TRANSMISSION. FOR THAT TO HAPPEN I HAVE TO PRESS ON THE ACCELERATOR PEDAL. SOMETIMES WHEN THAT HAPPENS THERE ARE GREAT VARIANCES IN THE STABILITY OF THE VEHICLE AS THE TRANSMISSION GRABS. *TR
AS IN ANOTHER CUSTOMER REPORT, I ALSO OFTEN MOVE OVER TO THE LEFT LANE TO ATTEMPT TO ACCELERATE TO PASS ANOTHER VEHICLE (IN TREACHEROUS FREEWAY TRAFFIC OR EVENTUAL ONCOMING VEHICLES IN TWO LANE TRAFFIC- DANGEROUS)...THE RESPONSE AFTER PUSHING THE GAS IS VERY DELAYED SOMETIMES AS IF THE PEDAL IS STUCK. EVEN WHEN THE PEDAL IS PRESSED COMPLETELY TO FLOOR, THE VEHICLE DOES NOT ENGAGE IN ACCELERATION FOR MULTIPLE SECONDS. WHEN THE VEHICLE DOES ENGAGE IT REACTS TO WHERE THE PEDAL IS AT THE TIME. IF THE PEDAL IS AT THE FLOOR IT SHOOTS TO RPMS UP VERY RAPIDLY. *TR