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2014 Dodge Durango Electrical Problems

128 owner-reported electrical complaints from NHTSA data

128
Complaints
5
Recalls
3
Crashes
3
Fires
Jan 2020Dec 2019
Date Range

Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.

Electrical Recalls (5)

RECALLCampaign #18V332000

ELECTRICAL SYSTEM:WIRING

Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.

Fix: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.

RECALLCampaign #17V435000

ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR

Chrysler (FCA US LLC) is recalling certain model year 2011-2014 Dodge Challenger, Dodge Charger, Chrysler 300, Dodge Durango, and 2012-2014 Jeep Grand Cherokee vehicles. The affected vehicles have electro-hydraulic power steering (EHPS) and are equipped with a 5.7L or a 3.6L engine and a 160, 180 or 220 amp alternator. In the affected vehicles, the alternator may suddenly fail.

Fix: Chrysler will notify owners, and dealers will inspect the alternator and depending on the part number, will replace the alternator, if necessary, free of charge. The recall began February 12, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T36.

RECALLCampaign #17V741000

ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR

Chrysler (FCA US LLC) is recalling certain 2014 Dodge Challenger, Charger, Durango, Chrysler 300, and Jeep Grand Cherokee vehicles equipped with a 3.6L engine and a 160 amp alternator. In the affected vehicles, the alternator may suddenly fail.

Fix: Chrysler will notify owners, and dealers will replace the alternator, free of charge. The recall began December 15, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T75.

RECALLCampaign #14V391000

ELECTRICAL SYSTEM:WIRING

Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles manufactured January 5, 2010, through December 11, 2013. In the affected vehicles, the wiring for the vanity lamp in the sun visor may short circuit, after a service repair is performed.

Fix: Chrysler will notify owners, and dealers will inspect and repair any damaged wiring, and install a new sun visor that properly routes the wire, free of charge. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P36.

RECALLCampaign #14V634000

ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR

Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Chrysler 300, Dodge Charger, Challenger, and Durango; and 2012-2014 Jeep Grand Cherokee vehicles manufactured April 22, 2010, to January 2, 2014, and equipped with a 3.6L engine and a 160 amp alternator. In the affected vehicles, the alternator may suddenly fail.

Fix: Chrysler has notified owners, and dealers will replace the alternator, free of charge. The recall began on February 27, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P60.

Owner Complaints (128)

criticalELECTRICAL SYSTEM,SERVICE BRAKES
CrashFiled: Mar 2026

While turning left at low speed (15-20 mph) after exiting a car wash near railroad tracks, your vehicle began skidding and you lost control, striking two other vehicles head-on. You believe the traction control or ABS system may not have been functioning properly and could have prevented the crash. This issue may involve diagnostics of the stability control and anti-lock braking system to determine if they were operating correctly.

NHTSA #: 11721883
highELECTRICAL SYSTEM
Filed: Jun 2025

You purchased a 2014 Dodge Durango from a dealer that showed 76,173 miles at sale, but your warranty company discovered the actual mileage on the title was 92,500 miles — a discrepancy confirmed by the vehicle's Carfax report. This indicates the odometer reading may have been tampered with or rolled back before you bought the car. You may want to contact your dealer and consider filing a complaint with your state's attorney general or consumer protection agency regarding potential odometer fraud.

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NHTSA #: 11668113
mediumELECTRICAL SYSTEM
Filed: May 2025

Odometer Fraud. The contact purchased a 2014 Dodge Durango. The contact stated that while attempting to insure the vehicle, it was discovered that there was a mileage discrepancy. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 92,000 and at the time of the insurance registration, it was discovered that the mileage was 170,000.

NHTSA #: 11659927
mediumELECTRICAL SYSTEM
Filed: Mar 2025

The alternator failed, and my battery would not take a charge. Had scanner used and report showed faulty alternator. I was driving and went into a parking slot, when I put gear in park, all power went out. The it wouldn't turn on, occasionally lights would flicker on and off. Tried to jump start it several times but it wouldn't take. Finally got a jump, truck started but the couldn't change gears. I have not taken it yet to get it diagnosed. I truly feel this issue should be a recall as I had no warning whatsoever. My vehicle has no power, and is well maintained

NHTSA #: 11646468
mediumELECTRICAL SYSTEM
Filed: Aug 2024

The contact owns a 2014 Dodge Durango. The contact stated while driving 30 MPH, the low voltage power message was displayed. The display on the instrument panel darkened and the vehicle unintentionally shifted into park and the vehicle failed to return to normal operation. The vehicle was not drivable and was towed to the residence. The contact researched online and became aware of NHTSA Campaign Number: 17V741000 (Electrical System); however, the VIN was not included. A dealer was not contacted. The contact self-diagnosed the vehicle and determined that the battery needed to be replaced. The vehicle was repaired; however, the failure reoccurred. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 109,000.

NHTSA #: 11611426
mediumELECTRICAL SYSTEM
Filed: Sep 2023

Driver side air conditioning blowing hot air when set to low temp. Passenger a d rear all blow cold.

NHTSA #: 11542528
mediumELECTRICAL SYSTEM,EXTERIOR LIGHTING
Filed: Sep 2023

Center hatch led strip light leak causing led to go out and back up camera to stop working. Causes hazardous conditions for backing up with camera not working and hazardous conditions while driving because don’t know if the short in few of led lights will cause all tail light/brake lights to short out also.

NHTSA #: 11542318
mediumELECTRICAL SYSTEM,EXTERIOR LIGHTING
Filed: Jun 2023

Durango has HID headlights. Sometimes one or both headlights do not come on. It is not the headlight bulbs. This is an intermittent problem. Sometimes left doesn't light and sometimes right doesn't light. Safety of driving at night to my family and anyone else on the road is compromised! Many reports of this same problem on cars and trucks with HID headlights. The problem has been reproduced at dealer.

NHTSA #: 11526011
mediumELECTRICAL SYSTEM,ENGINE
Filed: Nov 2022

Replace oil filter housing and sensor 3 times on vehicle within 2 years. This was completed twice at the dealership and once at a body shop. Driver side window motor control Button fell off and inside Spring broke.

NHTSA #: 11495478
mediumELECTRICAL SYSTEM,AIR BAGS,SERVICE BRAKES
Filed: Aug 2022

Service airbag system, service antilock brakes, service transmission, service shifter suddenly appear. Ater pulling over and turning it off the car went dead. Just spent $1500 for a new computer and two days later I have service airbag system. I have videos of the chaos. If this car is in an accident the airbags will not go off and passengers will be unprotected. The electrical issues in this car are beyond comprehension. Chrysler needs to take responsibility before it causes a catastrophic injury. The behavior of this vehicle is unacceptable and unsafe.

NHTSA #: 11481647
mediumELECTRICAL SYSTEM,SERVICE BRAKES
Filed: Jun 2022

My 2014 dodge durango brake lights stay on while in park, can shift into park without pressing the break in, and can start without pressing break.

NHTSA #: 11471909
mediumELECTRICAL SYSTEM,EXTERIOR LIGHTING
Filed: Jun 2022

Internal failure of catalytic converter and body control module

NHTSA #: 11470055
mediumELECTRICAL SYSTEM,EXTERIOR LIGHTING,UNKNOWN OR OTHER
Filed: May 2022

Rear racetrack lighting fills with water. Could short out causing fire or no lights. Have had replaced in 2017. Now water leaking again. Common issue when searched for. Called dealers said dodge warranty has not been covering issue now. Have max care coverage.

NHTSA #: 11463083
mediumELECTRICAL SYSTEM
Filed: Mar 2022

Vehicle battery dies due to lights staying on after shutting vehicle off, i have been jump starting it so i can drive it but lately the car is acting up and turn off on me while driving on the freeway. I have read online that some dodge vehicle have te same issue related to the body control module.

NHTSA #: 11459003
mediumELECTRICAL SYSTEM
Filed: Mar 2022

Wife coming home from work around midnight on 03/24/2022. 2014 Durango suddenly started to not respond to throttle, and dash showed low voltage and stop running. After jumpstarting Durango shows only 10v on display and confirmed with voltmeter at alternator. entered my vin for recalls and it shows none open. She had just turned off major a major 4 lane state hwy and that is when it died. If it had died in middle of turn she would have been in a major accident. Durango was driven at 10 mph due to engine derating, with no light on and all acc turned off made it home lucky to have only been 1 mile from home and on neighborhood street. Inspection will have to be done at my home, Durango will not start. Cant afford tow bill I am on Disability and a fixed income. Low voltage light came on just as she crossed two lanes of traffic and stared on neighborhood street. This car is used to take me to doctors appointments at my Heart Specialist, wife to work and daily driver. Durango has 153000 miles. This is the first time it has happened

NHTSA #: 11458275
mediumELECTRICAL SYSTEM
Filed: Mar 2022

My 2014 Dodge Durango SXT RWD alternator stopped working. Was on the way home on 03/24/2022 that night and was driving on 4 lane state hwy. when all of a sudden it started to cut out and the low voltage light appeared on display. I had no choice but to stop in the turning lane right before it quit running. Tried to restart and it just clicked, and dash display disappeared. Had to engage park override and manually push Durango across two lanes of oncoming traffic, luckily two men stopped to help me push it and helped stop traffic so we would not have to stop when we got it rolling. once we had it on side street I tried to restart once again, and it just clicked. Used a battery booster box to jumpstart it and with box on it would run, with box taken off it would run till battery lost voltage and engine will stop running. Luck I was only about 2 miles from my home and the men who stopped and helped pull me the rest of the way home using a tow strap. The Durango is in my driveway and will not start and run to take anywhere to be diagnosed. Dodge told me if the vin didn't show a recall, I'd have to pay the tow bill up front and if it did turn out to be a defective alternator, I can send the tow bill in for reimbursement. (I am Disabled and can't afford a tow truck to tow it 15 miles to nearest dealership.) The only time any warning lamps came on was just before it stopped running as I was getting in turn lane. Durango has run fine Purchased 01/19/2022 and second owner and have put only 2400 miles on it since I got it. Even took to North Central Arkansas and back to Odessa Tx in late Jan 2022 with no issues. This Alternator Part# 04801779AG was in a recall for the 2014 Durangos with a 3.6l engine recall # 14v-634 and was revised with 17v-741 I am attaching a pic of alternator part number that is still on My Durango. This s my only vehicle and use it to make Heart Specialist appointments and run earns as needed, so can't be without it very long.

NHTSA #: 11458391
mediumELECTRICAL SYSTEM,EXTERIOR LIGHTING
Filed: Feb 2022

2014 Dodge Durango R/T- water pooled in the drivers side rear light, causing the LED's to short out. I called the dealership and it is well over a thousand dollars to replace this. Currently only operating with the passenger side light which is a huge problem in the state of MI. No warning lamps appeared... I noticed it after a car wash.

NHTSA #: 11452408
mediumELECTRICAL SYSTEM
Filed: Feb 2022

The contact owns a 2014 Dodge Durango. The contact stated while driving approximately 55 MPH, the low battery voltage and low battery warning lights were illuminated. The contact pulled over and the vehicle was jumpstarted. The vehicle was not taken to a local dealer. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 17V435000 (Electrical System) however, the VIN was not included. The manufacturer was informed of the failure and informed the contact that the VIN was not under recall. The failure mileage was approximately 170,000

NHTSA #: 11452310
mediumELECTRICAL SYSTEM,AIR BAGS
Filed: Dec 2021

In October 2014, a recall was called for some 2014 Dodge Durangos and Jeep Grand Cherokees because a electrical issue where the air bag light intermittently comes on and turns off repeatedly. My vehicle was not included but it is having the same issue which almost seems like a short in wiring. This is an issue that widely discussed in the Durango chat as other people are told as well that their 2014 is not included but they have the same issue.

NHTSA #: 11443553
mediumELECTRICAL SYSTEM
Filed: Dec 2021

Randomly car will flash shifter issue, brake issues, no bus, and many others. Wipers will then turn on and will go off by beeping horn. Then dash goes black. Sometimes during these frequent episodes transmission won’t shift out of low gear. Turn car off and it’s dead. Randomly restarts and acts normal for a bit. A month ago fuel pump went and paid $800 to repair. Been happening for a year. Today car is dead in driveway but randomly wipers began moving. Beep horn turns wipers off. This car is not right. Chrysler needs to be accountable and recall the TIPM box in these vehicle.

NHTSA #: 11443281
mediumELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
Filed: Nov 2021

Fuel pump relay not working

NHTSA #: 11440853
mediumELECTRICAL SYSTEM
Filed: Sep 2021

Screen on center console gets extremely hot to the touch when car is running. Purchased the car 10 days ago and reported the issue to the dealer we purchased it from. Dealer arranged for the car to be taken in to one of their authorized dealers in the auto nation group which is closer to our home. Dealer was able to duplicate and stated the temperature registered at 120 degrees on the console and recommended replacing the head unit. This unit is overheating and causing the radio to short along with other buttons on the display to not work when pressed. Dealer we purchased from said they would take care of the issue then turned around and said the limited warranty will not cover this. This is extremely dangerous and could catch fire.

NHTSA #: 11433023
mediumELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
Filed: Aug 2021

I am having starting issues, combined with stalling when it full power or even partial. I reviewed the recalls that were listed for this era vehicle. And it lines up with the fuel relay or fuse I can't remember which one it was that was happening on similar makes models and this year. I believe this should be involved in that recall, but it's not showing that it is.

NHTSA #: 11430801
mediumELECTRICAL SYSTEM
Filed: Aug 2021

The “service shifter” warning comes on and the gears begin to change on their own. This happen out of the blue and while driving the vehicle. Other dash board issues then come on and the car begins to say to service just about everything and then turns off the dash.

NHTSA #: 11430413
mediumELECTRICAL SYSTEM,SEATS,UNKNOWN OR OTHER
Filed: Jul 2021

I was getting in the driver seat of my parked car. Prior to getting in I heard a loud thud that sounded like a spring released. The headrest safety feature had deployed. Again the car was parked and not in motion.

NHTSA #: 11426002
mediumELECTRICAL SYSTEM,EXTERIOR LIGHTING,ENGINE
Filed: May 2021

1st ALL of the interior lights won’t turn off no matter what you do. Doors all closed locked still stay on while driving can’t manually switch them off 2nd yesterday I went to pick up my daughter at school and the car all of a sudden just stopped running. It won’t start. Before it would do that and I had to exit the vehicle and use the remote start. Tried it this time and it said fob deactivated and just beeped. Then the alarm went off and wouldn’t turn off. When the alarm finally stopped the radio turned on for no reason but the car still won’t start. Fob has a new battery still won’t start. This car isn’t even old and only has 60,000 miles on it. Lucky I was pulling over and parking I could have died. Apparently this is a known issue it had to happen to me for me to find out about it. You’ll do a recall for cruise control but not this!!!’ Crazy this car is a defective death trap. It’s sitting on the curb in front of the house now since I had to have it towed home. I’m NOT driving it ever again.

NHTSA #: 11418195
mediumELECTRICAL SYSTEM,UNKNOWN OR OTHER
FireFiled: Mar 2021

THE VEHICLE WAS PARKED IN MY DRIVEWAY AND HAD NOT BEEN USED SINCE 10PM THE NIGHT BEFORE. AT 7AM I NOTICED SMOKE COMING FROM THE BACK OF THE VEHICLE AS I LOOKED OUT MY WINDOW. I WENT OUT AND THERE WAS A SMALL FLAME UNDER THE BUMPER NEAR THE EXHAUST PIPE ALSO SOME WIRES SEEMED TO BE ON FIRE. I WENT TO GET A HOSE, AND WHEN I RETURNED THERE WERE FLAMES ERUPTING UP NEAR THE TAIL LIGHT. A NEIGHBOR PUT OUT THE FIRE WITH A DRY CHEMICAL EXTINGUISHER. I CALLED THE FIRE DEPARTMENT, AND THEY SAID THEY HAD NO IDEA WHAT COULD'VE HAPPENED, BUT SUSPECTED AN ELECTRICAL SHORT. I AM TAKING TO THE DEALER TO UNDERSTAND.

NHTSA #: 11403115
mediumELECTRICAL SYSTEM,EXTERIOR LIGHTING
Filed: Jan 2021

WHILE DRIVING MY VEHICLE AT 60 MPH MY LIGHTS STARTED TO FLICKER ON AND OFF. EVENTUALLY THEY STOPPED BUT THE DRIVER SIDE HEADLIGHT HAD NEVER CAME BACK ON. I REPLACED THE BULB AND STILL NOTHING. BEING ON THE HIGHWAYS I FELT I WAS CAUSING DISTRACTIONS TO OTHER DRIVERS FROM MY HEADLIGHTS MALFUNCTIONING AND PUTTING MYSELF IN DANGER WITHOUT HAVING THE PROPER LIGHTING TO DRIVE SAFELY.

NHTSA #: 11390428
mediumELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
Filed: Dec 2020

YESTERDAY WHEN ATTEMPTING TO START MY DURANGO, IT TURNED OVER BUT DID NOT START. AS THIS IS THE 5TH TIME, I ALREADY KNEW WHAT THE PROBLEM WAS. I CHECKED THE FUSE FOR THE FUEL PUMP AND REPLACED IT. IT STARTED BACK UP FINE. ALTHOUGH THIS TIME, THIS PUT MY FAMILY AND I IN A VERY DANGEROUS SITUATION. WHEN DRIVING THROUGH A RAILROAD CROSSING, THE VEHICLE DIED ON ME. MOMENTS LATER THE BARRICADES CAME DOWN AND I JUMPED OUT QUICKLY TO PUSH THE VEHICLE WHILE MY WIFE AND KIDS WERE INSIDE. I MANAGED TO GET THEM OUT OF HARMS WAY BEFORE THE TRAIN ARRIVED. CHRYSLER NEEDS TO RECALL THIS PROBLEM, LIKE THE 2011-2013 VEHICLES THAT ARE EXPERIENCING FUEL PUMP RELAY SWITCH. OBVIOUSLY 2014 MODELS ARE AFFECTED.

NHTSA #: 11378064
mediumELECTRICAL SYSTEM,EXTERIOR LIGHTING
Filed: Dec 2020

WATER IS GETTING IN TAIL LIGHT (RACETRACK LED LIGHTING) AND SHORTING OUT THE LED LAMPS. HAPPENS WHEN IT RAINS OR GOES THROUGH A CAR WASH

NHTSA #: 11378138
mediumELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
Filed: Nov 2020

INTERMITTENT NO START CONDITION/START AND SHUT OFF AT ANY TIME WHICH STARTED AFTER VEHICLE TAKEN TO DEALER TO COMPLETE TRANS COOLER CONDENSER/MOTOR MOUNTS/RADIO REPLACEMENT. CAN HAPPEN AT COLD START OR AFTER VEHICLE HAS BEEN DRIVEN. THIS HAS HAPPENED 6 TIMES IN A COURSE OF ALMOST 3 MONTHS. VEHICLE TAKEN TO SCOTT ROBINSON DODGE IN TORRANCE, CA 3 TIMES FOR THIS ISSUE AND THEY ARE UNABLE TO PROPERLY DIAGNOSE AND REPAIR. HAD ME REPLACE BATTERY AND STARTER. CONDITION STILL EXISTS. DEALER IS PLAYING GUESSING GAMES WITH THE REPAIRS NEEDED FOR MY VEHICLE. I ASKED DEALER TO CHECK FUSES AND WIRES TO TIPM. I BELIEVE MY VEHICLE IS BEING AFFECTED BY THE NHTSA CAMPAIGN NUMBER: 19V813000 AND OTHERS WHICH AFFECTED 2011-2013 DURANGO'S. OTHER 2014 DURANGO OWNERS HAVE COMPLAINED OF A SIMILAR EXPERIENCE. A RANDOM NO START/STALL CONDITION IS VERY CONCERNING SINCE THAT INCREASES MY CHANCES OF A STALL, CRASH AND BEING STRANDED. MULTIPLE TIMES I HAVE HAD MY CHILDREN IN THE CAR SCARED BECAUSE THE VEHICLE WILL NOT START. IF THE DEALER IS UNABLE TO DIAGNOSE AND COMPLETE REPAIRS, THEN WHO CAN?? I HAVE YOUNG CHILDREN AND THIS IS MY ONLY MODE OF TRANSPORTATION. I AM WITHOUT A VEHICLE AND NO LOANER GIVEN BY THE DEALER. IF IT WEREN'T FOR COVID, I'D REALLY BE OUT OF LUCK WITH NO OTHER MEANS OF TRANSPORTATION. CHRYSLER NEEDS REVIEW AND EXPAND THE CURRENT RECALLS TO INCLUDE 2014 MODELS OR MAYBE A NEW ISSUE NEEDS TO BE IDENTIFIED AND BROUGHT TO LIGHT. VEHICLE ISSUE STARTED 09/05/20 AND HAS CONTINUED SINCE. SUV TAKEN TO DEALER 10/09/20, 10/21/20 & 11/04/20 FOR ISSUE. THEY ALSO ADVISED ON MY 10/21/20 VISIT THAT MY EXHAUST MANIFOLD BOLTS ARE BROKEN WHICH IS CAUSING A TICKING NOISE AT START UP. THIS WAS NEVER DIAGNOSED AT PREVIOUS VISITS AND NOISE HAS BEEN THERE. I HAVE ATTACHED A MORE COMPREHENSIVE REPORT.

NHTSA #: 11373908
mediumELECTRICAL SYSTEM
Filed: Oct 2020

TL* THE CONTACT OWNS A 2014 DODGE DURANGO. THE CONTACT STATED THAT WHILE BOTH HE AND HIS WIFE WERE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT HAD YET TO TAKE THE VEHICLE TO A MECHANIC OR A DEALER TO BE REPAIRED FOR THE FAILURE. UPON INVESTIGATION, THE CONTACT DISCOVERED NHTSA CAMPAIGN NUMBER: 17V741000 (ELECTRICAL SYSTEM) WHICH HE LINKED TO THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.

NHTSA #: 11366438
mediumELECTRICAL SYSTEM,EXTERIOR LIGHTING
Filed: Sep 2020

THE RACETRACK TAILGATE LIGHT LEAKS AND A LARGE AMOUNT OF WATER GETS INSIDE AFTER ANYTIME ITS LEFT IN THE RAIN, OR AFTER A CAR WASH. THIS WILL BUILD UP AND CAUSE A SHORT. THIS ALSO FREEZES IN THE WINTER AND WILL EVENTUALLY CRACK THE ENTIRE EXPENSIVE TAILGATE LIGHT. THIS RACETRACK LIGHT NEEDS TO BE REPLACED.

NHTSA #: 11352431
mediumELECTRICAL SYSTEM
Filed: Aug 2020

2014 DODGE DURANGO - THE MAIN CONTROL PANEL IN THE CAR FREEZES WHICH RESULTS IN THE BACK UP CAMERA DOES NOT TURN ON, NOT BEING ABLE TO ADJUST THE VOLUME OF THE SYSTEM, NOT BEING ABLE TO ADJUST THE CLIMATE CONTROLS, AND THE NAVIGATION FREEZES. THIS CAN HAPPEN EITHER WHICH THE VEHICLE IS STATIONARY OR WHILE RUNNING. WE TOOK THE CAR TO THE DEALER WHO TOLD US MULTIPLE PEOPLE HAVE COMPLAINED ABOUT THIS AFTER ONE OF THE RECALL SOFTWARE UPDATES THAT WAS ISSUED AND THEY ASSUMED A FUTURE SOFTWARE UPDATE WOULD FIX THE ISSUE. IT HAS BEEN AT LEAST 3 YEARS AND NO UPDATES HAVE FIXED THE PROBLEM.

NHTSA #: 11344160
mediumELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
Filed: Jul 2020

SO THE FIRST TIME I COULDN'T FIGURE OUT WHAT WAS WRONG WITH MY DURANGO. I ATTEMPTED TO START THE DURANGO AND IT JUST KEPT TURNING BUT WOULD NOT START. AT FIRST I THOUGH IT WAS MY FUEL PUMP. THEN I LOOKED AT THE FUSE AND THE FUEL PUMP MOTOR FUSE WAS A LITTLE BROWN ON THE PIN. SO I REPLACED IT WITH THE HORN FUSE 20A AND I WHEN I TURNED IT TO THE ON POSITION I COULD HEAR THE FUEL PUMP. DURING THE SECOND TIME THIS HAPPENED I WAS I A HURRY TO WORK. I GOT MY KIDS IN TO DROP THEM OFF AND I GOT AND AND TRIED STARTING IT. SAME THING IT JUST KEEP TURNING BUT NO START. I CHECK THE FUSE AGAIN AND THE FUSE IS REALLY BURNT BUT NOT BLOWN. SO I WAIT FOR MY WIFE TO GET HOME SO I CAN BUY ANOTHER 20A FUSE. I REPLACE THE 20A FUSE AND IT STARTS. THIRD TIME THIS HAPPENED YESTERDAY 6-30-20. I CHECKED THE FUSE AND THE FUSE STILL LOOKS GOOD. DID MY RESEARCH AND FOUND OUT PREVIOUS DODGE DURANGOS HAVE BEEN RECALLED WITH BAD PUEL PUMP RELAY SWITCH FAILURE. NOW MY DURANGO SITS OUTSIDE BECAUSE IT WONT START. THE BAD RELAY SWITCH IS SOMETHING THAT NEEDS TO BE LOOKED AT WITH NEWER VEHICLES. I'VE NOTICED OTHER 2014 OWNERS ARE EXPERIENCING THIS.

NHTSA #: 11331945
mediumELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
Filed: May 2020

WHEN COMING TO A STOP AT ABOUT 5 MPH WITH YOUR FOOT OFF THE GAS PEDAL AND YOUR FOOT ON THE BRAKE. THE ENGINE IS STILL SENDING GAS AND NOT IDLING STILL ENGAGING. IF YOU MOVE THE SHIFTER TO NEUTRAL THE CAR WILL JUMP. *TR

NHTSA #: 11325322
mediumELECTRICAL SYSTEM
Filed: May 2020

THE VEHICLE HAS ISSUES WITH STALLING WHILE DRIVING, A/C NOT OPERATING PROPERLY, WINDOWS AND LOCKS DON'T ALWAYS WORK. *TR

NHTSA #: 11324363
mediumELECTRICAL SYSTEM,EXTERIOR LIGHTING
Filed: Feb 2020

MY 2014 DODGE DURANGE CENTER RACETRACK LIGHTING TOOK ON WATER AND CAUSE AN ELECTRICAL SMELL THROUGHOUT MY VEHICLE. I COULDN'T LOCATE THE TROUBLE AREA UNTIL THIS LIGHT BURNED OUT. AT 46,000 MILES, I FEEL THIS IS AN UNACCEPTABLE ISSUE TO BE FACING. I WASN'T AWARE OF THIS IS UNTIL RESEARCHING JUST LAST NIGHT. IF IT IS A KNOWN ISSUE, I WOULD HAVE WATCHED THE TROUBLE AREA OR BEEN PROACTIVE TO REDUCE THE POSSIBILITY OF REACHING THIS POINT WHERE IT DOESN'T WORK WITH AN ESTIMATED $1,000 TO FIX.

NHTSA #: 11311559
mediumELECTRICAL SYSTEM,EXTERIOR LIGHTING
Filed: Jan 2020

I AM WRITING TO YOU REGARDING WHAT I CONSIDER TO BE A SAFETY ISSUE WITH MY 2014 DODGE DURANGO. I GOT INTO MY CAR TO GO TO WORK, STARTED THE CAR AND AS IT WAS RUNNING I SMELLED ELECTRICAL BURNING. I LOOKED AROUND THE INSIDE AND OUTSIDE OF THE CAR. I NOTICED THE REAR TRACK LIGHTS HAD PARTS OF THE LIGHTS THAT WEREN'T LIT UP. I LOOKED CLOSER AND THERE WAS WATER IN THE LIGHTS. WHEN I FIRST VIEWED THE VEHICLE, I LIKED THE ADDED SAFETY FEATURE OF THE BACK BEING LIT. I AM EXPERIENCING CONDENSATION AND WATER COLLECTING INSIDE THE LIGHTS, RESULTING IN THE LIGHTS FAILING. I KNOW THAT MANY OTHER DURANGO OWNERS ARE EXPERIENCING THIS SAME ISSUE AND HAVE SIMILAR CONCERNS. PLEASE SEE CARPCOMPLAINTS.COM. I AM ASKING THAT DODGE RECOGNIZE THIS MANUFACTURING ISSUE AND DESIGN FLAW, AND HAVE THE TRACKING LIGHTING FIXED, AT NO COST TO THE VEHICLE OWNER. I HAD FIRST CONTACTED MOPAR/DODGE CUSTOMER CARE. THE RESPONSE WAS THAT MY VEHICLE WAS OUT OF WARRANTY AND ALSO PAST SOME UNDEFINED 'SMALL WINDOW' WHEN DODGE WOULD ASSIST WITH THE COST OF REPAIR. CUSTOMER CARE REFERENCE #74976328. APPARENTLY DODGE DOES NOT CONSIDER THIS TO BE A MANUFACTURING DEFECT. AGAIN, I REFER TO THE HIGH NUMBER OF COMPLAINTS REGARDING THIS ISSUE THAT ARE EASILY ACCESSIBLE ON-LINE. AND I HAVE ONLY MENTIONED ONE SITE. I WOULD BE INTERESTED TO KNOW HOW MANY SUCH COMPLAINTS DODGE HAS DIRECTLY RECEIVED. THE CUSTOMER CARE EMAIL INDICATES THAT IF DODGE'S 'ON-GOING INTERNAL INVESTIGATIONS' SHOW THIS TO IN FACT BE A MANUFACTURING DEFECT, THEY WILL CONTACT ME. I HAVE NO REASON TO BELIEVE THAT GENERAL 'ON-GOING INTERNAL INVESTIGATIONS' WILL INCLUDE AN INVESTIGATION INTO THE REAR EXTERNAL LIGHT ISSUE. I AM HOPEFUL THAT THIS SAFETY ISSUE WILL BE LOOKED INTO. THANK YOU VERY MUCH FOR YOUR CONSIDERATION

NHTSA #: 11302675
mediumELECTRICAL SYSTEM
FireFiled: Jan 2020

REAR "RACETRACK" CENTER TAIL LIGHT BURNED/MELTED CAUSING DAMAGE TO REAR HATCH,LIGHT,PLASTIC TRIM. VEHICLE WAS IN MOTION THROUGH TOWN WITH TWO CHILDREN (AGES 5 & 2) WHEN SMOKE WAS NOTICED IN REAR OF VEHICLE, REAR PLASTIC WAS THEN PULLED/BROKEN OFF TO CHECK THE REAR WHEN THE BURNING/MELTING WAS NOTICED AND WATER POOLING AROUND BOTTOM OF TAIL LIGHT.

NHTSA #: 11301480
mediumELECTRICAL SYSTEM,SEATS
Filed: Jan 2020

DRIVER SIDE HEADREST INADVERTENTLY DEPLOYED WHILE OPERATING VEHICLE. HEADREST FASTENER DAMAGE IN THE PROCESS MAKING THE FASTENER UNREPAIRABLE. DEALER STATES THERE IS NO CURRENT OPEN RECALL ON THIS ISSUE EVEN THOUGH THERE EVEN THOUGH THERE ARE NUMEROUS COMPLAINTS ABOUT THE SAME ISSUE ONLINE.

NHTSA #: 11297875
mediumELECTRICAL SYSTEM,EXTERIOR LIGHTING
Filed: Jan 2020

THE REAR RACETRACK LIGHTING ON MY 2014 DURANGO TAKES ON WATER WHEN RAINING, CAUSING REAR DECK LIGHTING TO FAIL. DEALER REFUSES TO ADDRESS ISSUE AND HAS NO KNOWLEDGE OF ISSUE. I AM CONSTANTLY DRAINING WATER OUT OF REAR LIGHT RACETRACK. *TR

NHTSA #: 11297296
mediumELECTRICAL SYSTEM,EXTERIOR LIGHTING
Filed: Jan 2020

MY LIFT GATE LAMP ASSEMBLY IS RETAINING WATER WHICH IS CAUSING ELECTRICAL SHORTS IN MY TAIL LIGHTS. THIS IS SAFETY HAZARD IN THE STATE OF HAWAII WHICH CAUSED ME TO FAIL MY SAFETY INSPECTION AND I CANNOT REGISTER MY CAR.

NHTSA #: 11297026
mediumELECTRICAL SYSTEM,EXTERIOR LIGHTING,UNKNOWN OR OTHER
Filed: Jan 2020

REAR TAILLIGHT LED BAR WENT OUT AFTER WATER ENTERED THE LIGHT BAR THROUGH SMALL OPENINGS AND DEFECTIVE WEATHER STRIPPING. THE LIGHTS ON THE DURANGO ARE NOT SEALED GOOD ENOUGH TO PREVENT WATER FROM ENTERING. THE LIGHT AND THE REAR CAMERA STOPPED WORKING FOR THE SAME REASON. THIS IS A DEFECT THAT ORIGINATED DURING PRODUCTION AND CAN CAUSE AN ACCIDENT. THE CONSUMER SHOULD NOT BE RESPONSIBLE FOR REPLACING THESE PARTS EVERY COUPLE MONTHS BECAUSE OF WATER DAMAGE

NHTSA #: 11292526
mediumELECTRICAL SYSTEM,EXTERIOR LIGHTING
Filed: Dec 2019

REAR LED LITIGATE LIGHT COLLECTS WATER INSIDE UNIT AND BURNS OUT THE LED. THIS THE THIRD TIME IT HAD HAPPENED. LIGHT WAS REPLACED TWICE ALREADY.

NHTSA #: 11291953
mediumELECTRICAL SYSTEM,EXTERIOR LIGHTING,STRUCTURE
Filed: Dec 2019

RACETRACK TAIL LIGHTS BURNT OUT FROM NORMAL USE BECAUSE THE PART SUFFERED A COMMON MANUFACTURING DEFECT. THIS PART IS FLAWED AND NEEDS TO BE REDESIGNED AND ISSUED A RECALL TO ALL RACETRACK OWNERS.

NHTSA #: 11288243
mediumELECTRICAL SYSTEM
Filed: Nov 2019

THE TAIL LIGHT OF THE VEHICLE IS NOT SEALED AND ACCUMULATES MOISTURE CAUSING IT TO SHORT OUT. THE TAIL LIGHT HAS BEEN REPLACED 3 TIME PREVIOUSLY BY DODGE. IT HAS NOW HAPPENED A FOURTH TIME AND DODGE IS NOT STANDING BEHIND IT. THE MOST RECENT TAIL LIGHT IS LESS THAN 2 YEARS OLD.

NHTSA #: 11277531
mediumELECTRICAL SYSTEM,EXTERIOR LIGHTING
Filed: Oct 2019

REAR RACETRACK LIGHTING LEAKS AND LED'S ARE BURNED OUT

NHTSA #: 11269055
mediumELECTRICAL SYSTEM
Filed: Oct 2019

THE VEHICLE WILL NOT START ONCE DRIVEN AND TURNED OFF. WHEN START IS PRESSED AFTER RESTARTING THE VEHICLE, THE VEHICLE JUST TURNS OVER AND DON'T START. I HAVE TAKEN THE VEHICLE TO AUTO NATION DODGE SEVERAL TIMES AND THE SERVICE DEPT CLAIMS THEY REPLACED THE TPIM BUT THE VEHICLE STILLS WONT START AT TIMES AND DOES IT MORE OFTEN WHEN RESTARTED

NHTSA #: 11266940
mediumELECTRICAL SYSTEM
Filed: Aug 2019

ON 8/24/19 THE ALTERNATOR FAILED WHILE DRIVING (IN MOTION!!) AND THE CAR STOPPED IN THE MIDDLE OF THE ROAD SHORTLY AFTER THE BATTERY LIGHT CAME ON. THE BATTERY HAD JUST BEEN REPLACED NEW THAT SAME DAY. WE COULD NOT MOVE THE CAR OR RESTART THE VEHICLE TO MOVE IT AND JUST PURCHASED USED ON THE 21 AUGUST 2019, ISSUE THAT YOU CAN NOT GET THE CAR INTO NEUTRAL TO MOVE THE CAR. OR THAT THERE IS NO A SECONDARY POWER SOURCE SO THAT IF THE POWER FAILS YOU CAN STILL OPERATE THE GEARS AND MOVE THE CAR OUT OF THE WAY. THE CARE MAKES A CLANKING NOISE LIKE IF THE GEARS WERE NOT MOVING AND THE CAR JOLTED FORWARD AND JUST STOPPED. REALLY? THEN COULDN'T MOVE IT THANK GOD IT DIDN'T HAPPEN ON THE FREEWAY. SAW THAT THERE IS A RECALL ON THIS DURANGO FOR THE ALTERNATOR SUDDENLY FAILING THAT EXACTLY WHAT HAPPEN BUT THERE IS NO RECORD OF THAT BEING FIXED OR BEING AN ISSUE ON THIS MODEL WHY?

NHTSA #: 11252591
mediumELECTRICAL SYSTEM,EXTERIOR LIGHTING
Filed: Aug 2019

THE RACETRAK LIFT GATE HOUSING HAS ACCUMULATED WATER AND CAUSED BRAKE LIGHTS TO MALFUNCTION.

NHTSA #: 11252332
mediumELECTRICAL SYSTEM
Filed: Aug 2019

THE INFOTAINMENT SYSTEM HEAD UNIT FAILED CAUSING GPS NAVIGATION, HVAC/BLOWER, COMPASS, AND CLIMATE TEMPERATURE CONTROL TO NOT FUNCTION. I HAD TO REPLACE IT WITH A NEW UNIT COSTING $806.25. THE WARRANTY WAS EXPIRED. IT SUDDENLY DID NOT WORK ONE DAY WHEN I TURNED THE VEHICLE ON IN THE MORNING.

NHTSA #: 11244574
mediumELECTRICAL SYSTEM
Filed: Aug 2019

CAR ALERT LOW VOLTAGE CAME ON AND THEN CAR WOULD NOT START. WHEN JUMPING THE CAR, THE CAR WOULD TURN OFF WHEN CABLES CAME OFF. WAS TOLD ALTERNATOR IS BAD. I GOOGLED AND FOUND OUT THEIR WAS A RECALL FOR ALTERNATORS BUT NOT MY 2014 MODEL. I BELIEVE MINE SHOULD HAVE BEEN INCLUDED BECAUSE THE DESCRIPTION FITS MY ISSUE AS WELL AND THE VEHICLE IS THE SAME YEAR, MAKE AND MODEL. DEALERSHIP WOULD NOT HONOR RECALL WHEN SHOULD THE INFO. ON LINE.

NHTSA #: 11241741
mediumELECTRICAL SYSTEM,EXTERIOR LIGHTING,STRUCTURE
Filed: Jun 2019

WATER CONTINUES TO LEAK AND POOL INSIDE THE TAIL LIGHT AND HAS CAUSED SOME OF THE LED BULBS TO GO OUT.

NHTSA #: 11220998
mediumELECTRICAL SYSTEM
Filed: Jun 2019

T36 RECALL FOR THE ALTERNATOR DIRECTLY IMPACTS THE PERFORMANCE OF THE POWERTRAIN COMPUTER MODEL AND REQUIRES REPLACEMENT.

NHTSA #: 11217657
mediumELECTRICAL SYSTEM,EXTERIOR LIGHTING
Filed: May 2019

THE RACETRACK TAIL LIGHT WILL FILL WITH WATER DURING A RAIN STORM CAUSING THE REAR RUNNING LIGHT TO GO OUT. THIS COULD POSE A SERIOUS SAFETY ISSUE IF THE RUNNING LIGHTS GO OUT AT NIGHT. I STARTED NOTICING THIS PROBLEM ON OR AROUND 4/12019 AND HAS PROGRESSIVELY GOTTEN WORSE. DOING RESEARCH HAS LEAD ME TO SEVERAL POSTS ON THE INTERNET WITH OTHERS HAVING THIS SAME ISSUE. HERE IS JUST ONE OF THE MANY LINK TALKING ABOUT THIS PROBLEM. HTTPS://WWW.DODGEDURANGO.NET/FORUMS/DURANGO-DISCUSSIONS-2014/42937-POLL-WATER-TAIL-LIGHT-2014-A-26.HTML

NHTSA #: 11208715
mediumELECTRICAL SYSTEM
Filed: Apr 2019

THE HATCHBACK TAIL LIGHT WENT OUT BECAUSE WATER GETS INSIDE AND DOESN'T DRAIN. THE WHOLE BACK BRAKE LIGHT HAS CONDENSATION. THE BOTTOM LEFT PART OF LIGHT WENT OUT (SHORTED), BUT IN TIME THE WHOLE BRAKE LIGHT ASSEMBLY WILL GO OUT. THIS WILL BE A SAFETY HAZZARD AND DODGE WILL BE RESPONSIBLE IF IT IS NOT FIXED BY RECALL. *DSY *DT CONSUMER STATED WITH THE LIGHTS NOT WELL LIT AT NIGHT, IT IS POSSIBLE SOMEONE WONT SEE ME. THE WATER IS GETTING INTO THE RACETRACK LIGHTS ON THE LIFT GATE. THE MAJORITY OF THE LIGHTS IN THE BACK OF VEHICLE IS THE RACETRACK LIGHTS ON THE LIFT GATE. 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *JB

NHTSA #: 11195279
mediumELECTRICAL SYSTEM,ENGINE
Filed: Mar 2019

CHEXK ENGINE LIGHT HAS BEEN COMING ON AND OFF FOR THE PAST FEW DAYS. GOT IT SCANNED AND THE CODE THE COMES UP IS A P052 - FAULTY OUL PRESSURE SENSOR. AFTER SOME RESEARCH I FOUND THERE ARE QUITE A FEW OTHER MODELS EFFECTED BY THIS ISSUE BUT ONLY CERTAIN ONES ARE BEING REPAIRED WITHOUT COST TO CUSTOMER. ON MY DASH THE OIL PREASURE READS AT 85%-100% AT IDLE AND STAYS AT 100% WHEN GIVING IT GAS.

NHTSA #: 11192617
mediumELECTRICAL SYSTEM,ENGINE
Filed: Mar 2019

I PURCHASED MY DODGE DURANGO BRAND NEW IN 2014 AND NEVER HAD AN ISSUE WITH IT. IT IS CURRENTLY IN GREAT CONDITION EXCEPT THAT I RECENTLY TOOK IT IN FOR AN OIL CHANGE ON 3/9/19. IT SAT IN MY DRIVEWAY UNTIL MY WIFE DROVE IT TO WORK THE FOLLOWING MONDAY MORNING. ON HER WAY HOME FROM WORK SHE STARTED TO SMELL AN OVERWHELMING BURNING ELECTRICAL SMELL. I DROVE IT BACK INTO THE DEALERSHIP WHERE THE OIL CHANGE TOOK PLACE AND THEY OUTRIGHT LIED TO ME TELLING ME IT WAS A PLASTIC BAG BURNING ON THE CATALYTIC CONVERTER. THEY COULD NOT PROVE IT WHEN I ASKED THEM TO SHOW ME. I SCHEDULED AN APPOINTMENT WITH ANOTHER DEALERSHIP FOR THIS TUESDAY. SO I DID SOME RESEARCH TO SEE IF ANYONE HAS HAD THE ISSUE AND THE INTERNET IS FULL OF THESE VEHICLES HAVING THE SAME PROBLEM. I NOTICED THAT IN A FE INSTANCES THE ISSUE WAS DUD TO A RECALL ON THE ALTERNATOR. WHEN I ENTERED MY VIN NUMBER IN THE NHTSA SITE, IT DOES NOT COME UP AS A VEHICLE THAT NEEDS THE RECALL COMPLETED. WHY WOULD MY 2014 DODGE DURANGO BE PART OF THAT RECALL? VIN [XXX] AND ALSO IF THIS IS NOT THE ISSUE WHY WOULD I AND SO MANY OTHERS HAVE THE ISSUE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA #: 11187398
mediumELECTRICAL SYSTEM,UNKNOWN OR OTHER,VISIBILITY/WIPER
Filed: Mar 2019

REAR BACKUP LAMP LIGHT BAR ASSEMBLY IS LEAKING WATER. WATER VISIBLY OBSERVED IN LIGHT BAR AND CAUSING LED'S TO FADE. HAD IT RESEALED BY DEALERSHIP CONTINUED TO LEAK AND NOW LIGHT BAR HAS COMPLETELY FAILED AND NO LONGER TURNS ON, THIS IS A MAJOR SAFETY CONCERN AS WELL DUE TO LICENSE PLATE LIGHT NO LONGER FUNCTIONING AS WELL. VEHICLE IS SCHEDULED TO GO IN FOR REPAIRS REGARDING A FAILED LIGHT BAR AND SAFETY ISSUE.

NHTSA #: 11183778
mediumELECTRICAL SYSTEM,EXTERIOR LIGHTING
Filed: Feb 2019

THE REAR LIFTGATE "RACE TRACK" LIGHT ASSEMBLY BADLY COLLECTS WATER. I'M NOT TALKING CONDENSATION EITHER. AFTER A DAY OF STEADY RAIN IT ALMOST FILLS BOTH SIDES OF THE LIGHT. AFTER ONE CAR WASH IT HAS ABOUT AN INCH OF WATER IN IT. IT HAPPENS ANY DAY, ANY TIME OF THE YEAR WHEN EVER IT'S RAINING. I HAVE TO REMOVE THE TWO BOTTOM MOUNTING SCREWS TO DRAIN THE WATER OUT. MOST OF THE LEDS HAVE GONE OUT AND I SWEAR I HAVE SEEN SMOKE COMING FROM THE LIGHT ONCE OR TWICE. NEW FROM THE DEALERSHIP THE LIGHT IS OVER $1,000 AND I HAVE THE EXTENDED BUMPER TO BUMPER WARRANTY WHICH I HAVE FOUND DOES NOT COVER THE REPLACEMENT EVEN THOUGH IT IS A VERY WIDESPREAD ISSUE ALL OVER THE WEB. THE DEALERSHIP TOLD ME FOR SOME REASON SOME PEOPLES WARRANTY COVERS IT AND MOST ARE REJECTED. I FEEL THIS IS A MAJOR CONCERN SINCE WATER AND ELECTRICAL COMPONENTS USUALLY DONT GET ALONG. I'M WONDERING HOW MANY VEHICALS MUST CATCH FIRE FIRST BEFORE A COMPLAINT RECALL IS ISSUED? OR DO A FEW PEOPLE HAVE TO BE KILLED FIRST? I PERSONALLY KNOW FOUR PEOPLE WHO HAVE THE SAME ISSUE. THIS NEEDS TO BE TAKEN CARE OF FOR THE SAFETY OF THE DRIVER AND ALL WHO FOLLOW BEHIND US. PLEASE READ A BIT ON ANY OF THE DURANGO FORUMS, MOPAR FORUMS, OR EVEN ON YOUR OWN DATABASE OF COMPLAINTS. I KNOW THERE ARE HUNDREDS ON THERE BECAUSE I READ THE FORUMS AND AM PUTTING IN A COMPLAINT. THE TWO PICTURES I'M ATTACHING ARE FROM ONE CAR WASH, JUST TEN MINTUES OF PERIODICALLY HAVING WATER RUN DOWN THE BACK OF THE CAR FILLED THAT MUCH. ITS UNACCEPTABLE AND YOU KNOW IT IS.....SO DO SOMETHING ABOUT IT.

NHTSA #: 11182050
mediumELECTRICAL SYSTEM,EXTERIOR LIGHTING,UNKNOWN OR OTHER
Filed: Jan 2019

WATER HAS ENTERED THE "RACETRACK" LIGHTING ASSEMBLY ON THE REAR LIFTGATE CAUSNG PARTS OF IT TO NOT FUNCTION.

NHTSA #: 11173101
mediumELECTRICAL SYSTEM,EXTERIOR LIGHTING
Filed: Jan 2019

REAR RACETRACK LIGHTING HAS FILLED WITH WATER FROM RAIN AND SHORTED OUT THE L.E.D'S.

NHTSA #: 11172302
mediumELECTRICAL SYSTEM,EXTERIOR LIGHTING
Filed: Jan 2019

MY REAR RACETRACK LIGHT STARTED FILLING WITH WATER. SHORTLY AFTER THE RIGHT SIDE WENT OUT. CALLED MY LOCAL DODGE DEALER AND WAS TOLD I'D HAVE TO REPLACE THE WHOLE PIECE WHICH IS $800.00+. THIS IS RIDICULOUS TO HAVE TO REPLACE THE WHOLE THING. SOUNDS LIKE A DESIGN FLAW TO ME. AND WHEN I RESEARCHED THIS ISSUE; IT SEEMS TO BE A REGULAR THING FOR DURANGO OWNERS. WISH MOPAR/DODGE WOULD OFFER SOME ASSISTANCE WITH THIS PROBLEM.

NHTSA #: 11170992
mediumELECTRICAL SYSTEM,EXTERIOR LIGHTING
Filed: Dec 2018

THE TAILIGHT IS NOT WATER TIGHT AND WATER LEAKS IN AND POOLS ON THE BOTTOM. THIS WATER SHORTS OUT THE TAILIGHT AND CAUSES IT TO NOT LIGHT UP AT ALL. THIS SHORT CIRCUITING CAN ALSO CAUSE MULTIPLE OTHER ISSUES FOR THINGS UNRELATED TO THE TAILIGHT, CAUSING OTHER SYSTEMS TO SHORT.

NHTSA #: 11163227
mediumELECTRICAL SYSTEM,EXTERIOR LIGHTING
Filed: Dec 2018

REAR RACETRACK TAIL LIGHT FILLS WITH WATER. LOOKS LIKE DODGE OVERTIGHTENED THE BOLTS CAUSING THE PLASTIC TO CRACK WHICH LEADS TO THE MAIN TAIL LIGHT TO FILL WITH WATER AND SHORT OUT. THIS CAUSES THE TAIL LIGHTS TO NOT FUNCTION MAKING IT A HUGE SAFETY CONCERN. OF COURSE HAPPENS WHEN VEHICLE IS JUST OUT OF WARRANTY AND DODGE WON'T DO A THING ABOUT IT, IT ACCORDING TO THEM IS A ME PROBLEM. I HAVE SEEN OTHER VEHICLES WITH THE SAME PROBLEM. THIS RACETRACK DESIGN TAIL LIGHT SYSTEM IS A TERRIBLE DESIGN AND A DANGEROUS ONE.

NHTSA #: 11156668
mediumELECTRICAL SYSTEM,EXTERIOR LIGHTING,STRUCTURE
Filed: Nov 2018

THE BACKUP LIGHT ASSEMBLY IS THIS VEHICLE FILLS WITH WATER DURING RAIN OR CAR WASHES, SPEED IS IRELEVANT. THE WATER SHORTS OUT THE LED LIGHTS, CAUSING THEM TO FAIL. THE ASSEMBLY IS SUPPOSED TO BE WATER TIGHT, THEREFOR THERE IS NO WAY FOR THE WATER IT COLLECTS TO DRAIN. THEREFORE, THE METAL COMPONENTS OF THIS ASSEMBLY ARE ALSO BEGINNING TO RUST DUE TO THE PERSISTENT PRESENCE OF WATER. REPLACING THIS FAILED ASSEMBLY COSTS $1,300. THIS COMPONENT SHOULD CONTINUE TO BE WATER TIGHT ON WELL MAINTAINED VEHICLES, SUCH AS MINE. THIS FAILURE FEELS LIKE A FLAW IN THE DESIGN OF THE ORIGINAL PART. DODGE SHOULD REPLACE THESE FAILED ASSEMBLIES AT A MUCH MORE REASONABLE PRICE, OR FREE OF CHARGE, DUE TO THE FACT THAT THE COMPONENT IS DESIGNED TO LAST THE LIFE OF THE VEHICLE, AND CERTAINLY ISN'T FOR ME AND MANY OTHERS.

NHTSA #: 11154250
mediumELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ENGINE
Filed: Nov 2018

VEHICLE ACCELERATED WITHOUT DRIVER INPUT, INCLUDING GOING UP A HILL WITHOUT DRIVER PRESSING ACCELERATOR. ENGINE REDLINED WHILE STOPPED AT A TRAFFIC LIGHT WITHOUT DRIVER INPUT. VEHICLE PUT INTO NEUTRAL, BUT ENGINE REVVING WOULD NOT DECREASE, AND THEN DRIVER PUT VEHICLE INTO PARK WHICH CONTINUED TO REV AT HIGH RPMS, BUT VEHICLE WOULD THEN NOT SHIFT OUT OF PARK. VEHICLE WAS TURNED OFF AND THEN BACK ON AFTER 45 TO 60 SECONDS, BUT VEHICLE CONTINUED TO REV ENGINE AT HIGH RPMS AND SHOWED THAT VEHICLE WAS IN 8TH GEAR. APPROXIMATELY 30 MINUTES LATER, VEHICLE WOULD NOT TURN ON. TRIED TO TURN VEHICLE ON AND IT WOULD TURN ITSELF OFF WITHOUT TRYING TO START.

NHTSA #: 11149671
mediumELECTRICAL SYSTEM,EXTERIOR LIGHTING
Filed: Nov 2018

WHILE VEHICLE WAS PARKED, I NOTICED THE "RACETRACK" STYLE LED TAIL LIGHTS, SPECIFICALLY THE LARGE SECTION ACROSS THE TRUNK, ON MY DODGE DURANGO WERE NO LONGER WORKING. I DID AN ONLINE SEARCH AND MULTIPLE INCIDENTS REGARDING THIS SAME ISSUE POPPED UP. IT APPEARS A FAULTY SEAL AROUND THE TAIL LIGHT ALLOWS FOR WATER TO ENTER THE INSIDE OF THE LIGHT CAUSING IT TO BURN OUT. THE ONLY FIX FOR THIS IS TO REPLACE THE ENTIRE LED UNIT AT A COST OF OVER $1000 WHICH THE VEHICLE OWNER MUST PAY FOR. THE REPLACEMENT OF THE LED LIGHT DOES NOT FIX THE LEAKING ISSUE ALLOWING FOR THE LIGHT TO BURN OUT AGAIN.

NHTSA #: 11144989
mediumELECTRICAL SYSTEM,EXTERIOR LIGHTING
Filed: Oct 2018

LICENSE LAMP AND A PORTION OF THE RACE TRACK BRAKE ARE OUT DUE TO WATER LEAKAGE. NO APPARENT DAMAGE TO TAILLAMP. LICENSE LAMP SOCKET IS MELTED

NHTSA #: 11142368
mediumELECTRICAL SYSTEM,WHEELS,ELECTRONIC STABILITY CONTROL (ESC)
Filed: Oct 2018

THE CAR HAS ALWAYS "RADDLED" SINCE I FIRST BOUGHT IT. I WAS TOLD THE PROBLEM WAS THE TIRES AND THAT THEY'D BEEN ROTATED AND SHOULD BE FIXED. I BOUGHT THE CAR IN JUNE 2017 AND HAVE HAD TO REPLACE ALL 4 TIRES SINCE DESPITE MY MANY COMPLAINTS. YESTERDAY, THE VEHICLE SHIFTED GEARS WHILE DRIVING, HORN STARTED HONKING UNCONTROLLABLY UNTIL I HAD TO REMOVE THE FUSE, THE SCREENS ALL BLANKED OUT AND FLASHED WARNINGS, HEADRESTS VOLUNTARILY FOLDING... ALL WHILE MY 3 CHILDREN WERE IN THE CAR DURING A HURRICANE. THE VEHICLE WAS IN MOTION ON A CITY STREET

NHTSA #: 11139923
mediumELECTRICAL SYSTEM,UNKNOWN OR OTHER
Filed: Oct 2018

VEHICLE ON BOARD CONTROL PANEL CONSTANTLY MALFUNCTIONS, WITH THE SCREEN GOING BLACK AFTER IGNITION. SYSTEM WILL REMAIN INACCESSIBLE FOR PROLONGED PERIOD OF TIME AND WILL INCREASE AIR TEMP TO 75 DEGREES, WITH NO WAY TO STOP OR CHANGE AIR OUTPUT. ON BOARD/UCONNECT CONNECTIVITY CONTINUOUSLY LOST WITH NO PHONE/COMMUNICATION ACCESS AVAILABLE (I.E., CENTER LIGHT ON REAR VIEW WILL BE RED MOST TIMES). HAVE TAKEN VEHICLE TO MULTIPLE DODGE DEALERSHIPS FOR REPAIR, BUT REPAIR SHOPS CLAIM TO BE UNABLE TO FIND A PROBLEM. PROBLEM BEGAN AFTER FIRST SYSTEM UPDATE.

NHTSA #: 11139538
mediumELECTRICAL SYSTEM
Filed: Oct 2018

LIKE SO MANY OTHERS, MY TAILLIGHT HAS FILLED WITH WATER AND STOPPED WORKING. I WAS NOTIFIED BY A FELLOW DRIVER. I HAD NO IDEA AND COULD HAVE EASILY BEEN REAR ENDED. I HAVE NO IDEA WHY THIS ISSUE ISN'T A RECALL. IT IS A DANGER AND WILL CAUSE INJURY OR DEATH EVENTUALLY.

NHTSA #: 11138965
mediumELECTRICAL SYSTEM,EXTERIOR LIGHTING,STRUCTURE
Filed: Aug 2018

TRACK LIGHTING ON THE REAR DOOR IS NOT SEALED AND WATER GETS INTO THE LIGHT HOUSING AND THE REAR CAMERA AS WELL AS THE LICENSE PLATE LIGHTS. SOME OF THE LIGHTS IN THE TRACK ARE OUT AND I HAVE TO KEEP REPLACING THE LICENSE PLATE LIGHTS. WATER IS JUST SITTING ON THE LIGHTS SO THEY BURN OUT. I'M AFRAID THIS MIGHT START A ELECTRICAL FIRE IN THE REAR DOOR OR MY REAR LIGHTS WILL JUST STOP WORKING.

NHTSA #: 11123105
mediumELECTRICAL SYSTEM,EXTERIOR LIGHTING
Filed: Aug 2018

THE DURANGO'S REAR RACE TRACK TAIL LIGHT ASSEMBLE FILLS WITH WATER CAUSING A SHORT. VEHICLE HAS FAILED A PA SAFETY INSPECTION DUE TO THE HAZARD.

NHTSA #: 11115317
mediumELECTRICAL SYSTEM,EXTERIOR LIGHTING
Filed: Jul 2018

REAR TAIL LIGHT FAILURE WITH LOW MILEAGE ON VEHICLE. RUNNING AND BRAKE LIGHTS STOP WORKING. LIKELY DUE TO WATER INTRUSION CAUSING SHORT IN ELECTRICAL SYSTEM.

NHTSA #: 11114045
mediumELECTRICAL SYSTEM
Filed: Jul 2018

ALTERNATOR RECALL WAS NOT COMPLETED BY DODGE SERVICE BUT WAS DOCUMENTED THAT IT WAS CHANGED AND LATER GAVE ISSUES THAT COULD HAVE BEEN VERY DANGEROUS. DETAILS ARE IN FILE ATTACHED

NHTSA #: 11110404
mediumELECTRICAL SYSTEM
Filed: Jul 2018

REAR LIGHT TAKING ON WATER CAUSING BULBS TO BLOW

NHTSA #: 11110146
mediumELECTRICAL SYSTEM,EXTERIOR LIGHTING,UNKNOWN OR OTHER
Filed: Jun 2018

THE REAR SENSOR BEEPS NON STOP EVEN THOUGH THERE IS NOTHING BEHIND IT. I TOOK IT TO THE DEALER AND THEY SAID THAT THEY COULDN'T DIAGNOSE IT EVEN THOUGH I SENT THEM A VIDEO TO SHOW THEM WHAT I HAD BEEN DEALING WITH. I HAVE ALSO BEEN DEALING WITH THE KEY FOB, EVERY TIME I GO TO LOCK MY CAR IT BEEPS ONCE TO LOCK AND AFTER THE FIRST BEEP IT BEEPS 3 TIMES AND THEN UNLOCKS MY CAR. WHEN THE CAR IS ON AND I GO TO OPEN THE DRIVER SIDE DOOR, EVEN WITH THE KEY IN THE CAR, THE CAR BEEPS AND TELLS ME THE KEY FOB IS NOT IN THE VEHICLE. THE RACE TRACK LIGHT WAS BEGINNING TO FOG UP AND WITH TIME WE STARTED TO NOTICE THAT IT WAS FILLING UP WITH MOISTURE. IT FILLED UP TO ABOUT AND 1" AND WE MANAGED TO RELEASE THE WATER BUT PART OF THE RACE TRACK LIGHT IS BURNED OUT NOW. I STILL HAVE THE WARRANTY BUT THE DEALER SAID THAT THOSE LIGHTS ARE NOT COVERED AND THE PRICING WOULD RANGE FROM $1000-$1200 TO FIX.

NHTSA #: 11099917
mediumELECTRICAL SYSTEM,SEATS,UNKNOWN OR OTHER
Filed: Jun 2018

THE TOUCH SCREEN WORKS PART OF THE TIME AND OTHER TIMES NOT. ALSO AIR WORKS SOMETIMES AND NOT OTHER TIMES, SOMETIMES HALF THE CAR IS COLD WHILE AT THE SAME TEMP THE OTHER HALF OF THE CAR IS HOT AIR FROM THE VENT. ALSO THE SEAT SET UP DOES NOT KEEP SETTINGS.

NHTSA #: 11099339
mediumELECTRICAL SYSTEM,EXTERIOR LIGHTING
Filed: Apr 2018

REAR LIGHTS CRACKING AND FILLING WITH WATER. REAR RACETRACK LED LIGHTS HAVE FAILED, LICENCE PLATE LEDS FAILED, AND THERE ARE ELECTRICAL ISSUES WITH TURN SIGNALS DUE TO THIS.

NHTSA #: 11090526
mediumELECTRICAL SYSTEM,ENGINE
FireFiled: Apr 2018

TL* THE CONTACT OWNS A 2014 DODGE DURANGO. WHILE DRIVING 70 MPH, A BURNING ODOR WAS DETECTED AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED, WHICH MEANT THAT THE BATTERY VOLTAGE WAS LOW. THE VEHICLE WAS TOWED TO THE DEALER (PEACOCK CHRYSLER JEEP DODGE RAM HILTON HEAD IN HARDEEVILLE, SC 29927) WHERE IT WAS DIAGNOSED THAT THE WATER PUMP WAS FRACTURED AND NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM) AS A POSSIBLE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE FAILURE MILEAGE WAS 52,326. THE VIN WAS NOT AVAILABLE.

NHTSA #: 11089910
mediumELECTRICAL SYSTEM
Filed: Apr 2018

BACK BRAKE LIGHT BAR HOLDING WATER. BURNED OUT A SECTION OF LIGHTS. FOUND IT STATIONARY. I HAVE SEEN A LOT OF COMPLAINS ABOUT THIS. RECALL SHOULD BE INITIATED!

NHTSA #: 11088747
mediumELECTRICAL SYSTEM,EXTERIOR LIGHTING
Filed: Apr 2018

I PURCHASED A 2014 DODGE DURANGO 6 MONTHS AGO AND HAVE HAD MULTIPLE ISSUES, ALL ISSUES THAT I HAVE FOUND TO BE ALL TO COMMON BY SEARCHING THE ISSUE ONLINE. THE FOLLOWING ISSUES HAVE OCCURRED WITH MY VEHICLE ALONG WITH MANY OTHER SIMILAR CUSTOMERS HAVE EXPERIENCED: REAR HATCH TAIL LIGHT LEAKING WATER, GROUND WIRE UNDER HOOD CORRODES AND BRAKES OFF, REAR SUSPENSION MAKES WOBBLING NOISE WHEN GOING OVER BUMPS, AND REAR CLIMATE CONTROL DOES NOT HEAT PROPERLY. THESE ISSUES ARE VERY SERIOUS AND NEED TO BE ADDRESSED AND RECALLED BY THE MANUFACTURER BEFORE SERIOUS INJURY OCCURS.

NHTSA #: 11084275
mediumELECTRICAL SYSTEM,LATCHES/LOCKS/LINKAGES
Filed: Mar 2018

TL* THE CONTACT OWNS A 2014 DODGE DURANGO. WHILE ATTEMPTING TO ENTER THE VEHICLE, THE DOOR FAILED TO UNLOCK. THE CONTACT STATED THAT THE KEY FOB WAS IN CLOSE PROXIMITY TO THE DOOR, BUT IT FAILED TO UNLOCK. THE CONTACT INFORMED THE POLICE OF THE FAILURE AND A CROWBAR HAD TO BE USED TO OPEN THE DOOR. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 59,000.

NHTSA #: 11080928
mediumELECTRICAL SYSTEM,EXTERIOR LIGHTING
Filed: Mar 2018

CONDENSATION WAS SEEN FORMING ON INSIDE OF LIFT GATE TAIL LIGHT. THE NEXT DAY, WATER WAS FOUND POOLING INSIDE LIFT GATE TAIL LIGHT ASSEMBLY. TWO DAYS LATER, THE TAIL LIGHT ADJACENT TO THE POOLED WATER WENT OUT. THE VEHICLE WAS PARKED OUTSIDE AND STATIONARY AT THE TIME OF DISCOVERY.

NHTSA #: 11080677
mediumELECTRICAL SYSTEM,EXTERIOR LIGHTING
Filed: Mar 2018

LED RACETRACK LIGHTING ON REAR HATCH HAS WATER IN LENS AND IS CAUSING THE LIGHTING TO MALFUNCTION. THIS POSES A VISABILITY HAZARD. THE VEHICLE IS GARAGE KEPT AND HAS NEVER BEEN IN AN ACCIDENT. THERE ARE NO OBVIOUS CRACKS OR DAMAGE TO LIGHT LENS. THIS IS A DANGEROUS PROBLEM AND VERY COMMON AS I AM FINDING OUT.

NHTSA #: 11080772
mediumELECTRICAL SYSTEM,EXTERIOR LIGHTING
Filed: Mar 2018

TAIL LIGHT IS TAKING UP WATER AND CONDENSATION THAT IS MOSTLY POOLING ALONG THE DRIVER SIDE. BOTTOM LIGHTS IN TURN HAVE SHORTED OUT.

NHTSA #: 11080790
mediumELECTRICAL SYSTEM,EXTERIOR LIGHTING
Filed: Mar 2018

REAR LIFT GATE TAILIGHT HAS WATER IN IT FOR THE SECOND TIME IN TWO YEARS. THE ENTIRE LIGHT ASSEMBLY WAS REPLACED IN DEC 2016 AND HERE IS IS JUST OVER A YEAR LATER AND THE REPLACEMENT LIGHT THAT WAS REPLACED BY A CERTIFIED DODGE DEALER AND THE GASKET HAS FAILED AGAIN.

NHTSA #: 11078872
mediumELECTRICAL SYSTEM,EXTERIOR LIGHTING
Filed: Mar 2018

THE LIGHT IS NOT SEALED PROPERLY THEREFORE WATER HAS GOTTEN INTO THE BOTTOM OF MY CENTER LED LIGHT ON THE TAIL GATE. IT HAS CAUSED BOTH LIGHTS ON EACH SIDE TO GO OUT. I AM WORRIED THAT THIS COULD POSSIBLY CAUSE AN ELECTRICAL FIRE WHILE DRIVING OR JUST IN GENERAL WHEN THE CAR IS ON. MY BACK UP CAMERA ALSO HAS SOME ISSUES AT TIMES AND I WONDER IF WATER GETTING INTO THE LIGHT HAS ANYTHING TO DO WITH THIS.

NHTSA #: 11078939
mediumELECTRICAL SYSTEM,EXTERIOR LIGHTING
Filed: Feb 2018

THE CENTER LIGHTING PANEL ON THE LIFT GATE OF THE VEHICLE, IS TAKING ON WATER WHICH CAN AND WILL DAMAGE THE LED LIGHTING, AND COULD ALSO GENERATE AN ELECTRICAL SHORTAGE OR IN THE WORST CASE SCENARIO GENERATE AN ELECTRICAL FIRE.

NHTSA #: 11075477
mediumELECTRICAL SYSTEM
Filed: Jan 2018

REAR LIGHT BAR GOT WATER IN IT AT 30,000 MILES DEALER REFUSED TO ACCEPT THE PROBLEM AND FIX IT. REAR LIGHT BAR NOW ELECTRICAL SHORTED OUT FROM WATER

NHTSA #: 11064323
mediumELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,VISIBILITY/WIPER
CrashFiled: Jan 2018

I'VE NOTICE THAT WHEN I'M DRIVING ON HIGHWAYS OR AROUND THE CITY, WIPERS COME ON BY ITSELF. THAT HAPPEN TWICE... SOMETIMES THE SUNROOF DON'T OPEN, WHEN THE SUNROOF OPENS DON'T WANT TO CLOSE SOMETIMES. WHEN I'M ON THE HIGHWAY CAN'T SEEM TO GET ENOUGH POWER TO CATCH UP WITH TRAFFIC, SEEMS LIKE THE TRANSMISSION IS ABOUT TO GIVE OUT. VERY LAGGY....THE NOTIFICATION FOR ENGINE/TRANS COMES OFF/ON AT TIMES. OTHER TO SOUND WEIRD BUT I BELIEVE SOMEONE HAS ACCESS REMOTELY TO VEHICLE. ALL THIS HAPPENS ON A DAILY OR EVERY FEW DAYS I'VE NOTICED.

NHTSA #: 11064061
mediumELECTRICAL SYSTEM
Filed: Dec 2017

REAR "RACE TRACK" STYLE TAIL LIGHTS ON THE BACK TAIL GATE FILL WITH WATER AND, AS A CONSEQUENCE, THE LEDS LOW ON THE PASSENGER SIDE, WHERE THE WATER POOLED,ARE NOT WORKING. THIS OCCURS DURING RAINFALL REGARDLESS OF STATIONARY OR UNDER MOTION. I DO NOT KNOW HOW LONG THIS HAS BEEN GOING ON. I NOTICED IT IN NOVEMBER 2017.

NHTSA #: 11053498
mediumELECTRICAL SYSTEM,ENGINE
Filed: Nov 2017

I SUBMITTED A PREVIOUS REPORT RELATED TO THIS ISSUE. TODAY MY CAR WAS PARKED ON THE STREET AND TOTALLY STARTED ON ITS OWN. THIS CAR DOES NOT HAVE A REMOTE START. I WAS WALKING TOWARDS MY CAR TRYING TO TURN OFF THE PANIC HORN WHICH WAS SOUNDING. I WAS APPROXIMATELY 15 TO 20 FEET AWAY FROM THE CAR WHEN IT STARTED. THIS IS THE 4TH TIME THIS CAR HAS STARTED ON ITS OWN. THE CAR WAS UNDER WARRANTY THE OTHER THREE TIMES THIS OCCURRED, BUT THE DEALERSHIP CHECKED IT OUT AND SAID THEY COULD NOT FIND A REASON. I AM REALLY CONCERNED THIS COULD OCCUR WHILE THE CAR IS PARKED IN OUR GARAGE AND CAUSE CARBON MONOXIDE POISONING (THE FIRST 3 TIMES IT STARTED ON ITS OWN THE CAR WAS PARKED IN THE GARAGE.)*BF *TR

NHTSA #: 11047243
mediumELECTRICAL SYSTEM,SEATS
Filed: Oct 2017

WHILE MY VEHICLE WAS PARKED IN MY GARAGE THE PASSENGER SIDE HEAD REST DEPLOYED WITHOUT IMPACT OR WARNING. FAILURE MILAGE WAS 46400. HAD LOCAL CHRYSLER DODGE INSPECT FAILURE AND WAS TOLD THAT HEAD REST NEEDED TO BE REPLACED AT A COST OF 709.49 IN ORDER TO HAVE THE AIR BAG LIGHT RESET.10/

NHTSA #: 11039243
mediumELECTRICAL SYSTEM
Filed: Aug 2017

ALTERNATOR IS NOT STAYING CHARGED. HAD TO BE JUMPED MORE THAN ONCE BECAUSE I WILL GET SOMEWHERE AND THE CAR WON'T START. MECHANIC TESTED AND FOUND THE ALTERNATOR IS NOT FULLY CHARGING. GETTING VERY FRUSTRATED THAT I HAVE A VEHICLE THAT IS ONLY 3 YEARS OLD ALREADY HAVING PROBLEMS! IF THERE IS A RECALL WHY IS MY VIN NUMBER NOT INCLUDED???? ITS APPARENT THAT THIS HAS BEEN A PROBLEM WITH THE MAKE, MODEL AND YEAR OF MY VEHICLE!

NHTSA #: 11015178
mediumELECTRICAL SYSTEM
Filed: Aug 2017

TL* THE CONTACT OWNS A 2014 DODGE DURANGO. WHILE DRIVING APPROXIMATELY 25 MPH, ALL THE WARNING INDICATORS BEGAN FLASHING. THE VEHICLE WAS PARKED, TURNED OFF, AND WOULD NOT RESTART. THE VEHICLE WAS TOWED TO TIRE ONE IN GRAND FORK, SOUTH DAKOTA WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR FAILED AND DRAINED THE BATTERY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 98,000.

NHTSA #: 11013445
mediumELECTRICAL SYSTEM
Filed: Aug 2017

THERE HAVE BEEN REPORTED ISSUES OF THE UCONNECT STEREO SCREEN GOING BLACK, AND BEING INOPERABLE, RESULTING IN THE OWNER HAVING TO REPLACE THE STEREO COMPLETELY, IF THE DEALERSHIP CANNOT CORRECT IT WITH A HARD RESET VIA THEIR DIAGNOSTIC MACHINES. INFORMED BY "ROYAL" WITH THE ONLINE DODGE CUSTOMER SERVICE DEPARTMENT, THIS ISN'T COVERED UNDER WARRANTIES OR OUTSIDE OF THE WARRANTIES. SEEMS TO HAVE BEEN AN ISSUE FROM 2012 TO THE PRESENT AND THE DEALERSHIPS NEED TO BE RESPONSIBLE FOR COVERING THE COST OF THIS DEFECT. I BOUGHT MY VEHICLE IN 2014, BRAND NEW, AND THIS IS THE 3RD YEAR HAVING THE TRUCK. STEREOS DO NOT JUST GO BLACK, I'VE OWNED PLENTY (MORE LUXURY LINED THAN DODGES). I'VE BEEN DRIVING WITH A BLACK STEREO SCREEN SINCE 7/26/2017 - UNACCEPTABLE.

NHTSA #: 11011903
mediumELECTRICAL SYSTEM
Filed: Jun 2017

A/C WILL NOT WORK--RELAY THAT IS BUILT INTO THE POWER MODULE WILL NOT FUNCTION--DEALER SAYS THEY WILL HAVE TO REPLACE THE WHOLE EXPENSIVE MODULE. CAN NOT GET THE PART.

NHTSA #: 10995770
mediumELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC)
Filed: Feb 2017

IT STARTED BLACKING OUT THE SWING I WOULD HAVE TO RESTART THE CAR FOR IT TO TURN BACK ON NEXT THING YOU KNOW MY SCREEN SHUT OFF FOR GOOD I'M NOT ABLE TO CONTROL THE AIR ON MY ABLE TO PUT MUSIC I HAVE NO CONTROL OVER ANYTHING BECAUSE THAT SCREEN IS TOUCH SCREEN AND IT'S NOT MANUAL

NHTSA #: 10956866
mediumELECTRICAL SYSTEM
Filed: Feb 2016

WIPERS WON'T SHUT OFF, NO TURN SIGNALS, BLIND SPOT MONITOR NOT WORKING, HIGH BEAM HEADLIGHTS NOT WORKING, WINDSHIELD WASHERS NOT WORKING, ALL STEERING WHEEL BUTTONS, LEVERS NOT OPERATING, TRACTION CONTROL LIGHT ON, CHECK ENGINE LIGHT ON. WORRIED THAT STEERING WHEEL AIRBAG IS ALSO INOPERABLE. THIS HAPPENED AFTER DRIVING A FULLY FUNCTIONING TRUCK, PARKED IT AND SHUT IT OFF. 10 MINUTES LATER STARTED THE TRUCK AND ALL OF THE ITEMS LISTED ABOVE OCCURRED. THE DEALER, SECURITY DODGE OF AMITYVILLE, REPLACED A FUSE BUT WAS TOLD THEY CANNOT FIND A REASON WHY THE FUSE FAILED. TRUCK WORKED FINE ON THE RIDE HOME, PARKED IT AND TURNED IT OFF. TEN MINUTES LATER STARTED THE TRUCK AND ALL THE SAME ITEMS (SEE ABOVE) FAILED.

NHTSA #: 10838081
mediumELECTRICAL SYSTEM
Filed: Dec 2015

TL* THE CONTACT OWNS A 2014 DODGE DURANGO. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM) MORE THAN A YEAR AGO AND THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO RECEIVE THE REPAIR FROM THE DEALER. THE MANUFACTURER WAS ALSO UNABLE TO PROVIDE AN ESTIMATED TIME FRAME TO SUPPLY THE PART TO THE DEALER. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 03/16/16*LJ THE ALTERNATOR WAS REPLACED ON 01/20/16.*JB

NHTSA #: 10810883
mediumELECTRICAL SYSTEM,ENGINE
Filed: Sep 2015

WHILE DRIVING THE ALERT CHIME INDICATED THAT THE KEY FOB WAS NOT IN RANGE. THEN THE VEHICLE SHUT OFF. THE KEY FOB WAS IN THE CUP HOLDER. THE VEHICLE WAS IN THE DRIVE POSITION. I HAD TO STOP. PUT VEHICLE IN PARK, RESTART THE VEHICLE AND THEN PUT IN DRIVE AND CONTINUE DRIVING. THIS IS THE FIRST TIME THAT HAS HAPPENED.

NHTSA #: 10766364
mediumELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE
Filed: Aug 2015

ANTI-THEFT SYSTEM ACTIVATED UPON EXITING VEHICLE AND KEY FOB BECAME DESENSED DUE TO RF INTERFERENCE IN AREA. DASH DISPLAY INDICATED THAT "KEY FOB NOT RECOGNIZED". CAR HAS KEYLESS START BUTTON AND COULD NOT BE STARTED. ALL FUNCTIONS ON KEY FOB WERE NOT OPERATIONAL. ROADSIDE TOWING ASSISTANCE HAD TO BE REQUESTED.

NHTSA #: 10759331
mediumELECTRICAL SYSTEM,EQUIPMENT ADAPTIVE/MOBILITY,ELECTRONIC STABILITY CONTROL (ESC)
Filed: Aug 2015

TL* THE CONTACT OWNS A 2014 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V634000 (ELECTRICAL SYSTEM), 14V363000 (ELECTRONIC STABILITY CONTROL) AND 15V461000 (EQUIPMENT); HOWEVER,THE PARTS NEEDED FOR THE RECALL REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA #: 10746475
mediumELECTRICAL SYSTEM,SEATS,SERVICE BRAKES
Filed: Jul 2015

1) WHEN TURNING ON VENTILATION SEATS - DRIVER AND PASSENGER SEAT BLOW HOT AIR INSTEAD OF COOL AIR. CAUSED A MILD BURN FOR DRIVER AND PASSENGER. IN SERVICE - WIRING DEFECT. 2) TAILLIGHTS (LED) STOPPED WORKING WHEN DRIVING AND BRAKING. ONLY TURN ON WHEN IN PARK. IN SERVICE. 3) SUNROOF STOPPED WORKING TWICE. HAD TO TURN CAR IN FOR SERVICE 2 TIMES. FIRST TIME WORKED WITH A REPLACED PART. WAITED OVER 2 WEEKS FOR THE PART TO ARRIVE. THEN 2 WEEKS LATER, IT BROKE. IN SERVICE - WIRING DEFECT.

NHTSA #: 10744945
mediumELECTRICAL SYSTEM
CrashFiled: Jul 2015

I STARTED MY DODGE DURANGO WITH REMOTE START TO COOL THE CAR DOWN BEFORE MY FAMILY GOT IN THE VEHICLE. MY WIFE, SISTER-IN-LAW, AND BOYS GOT IN THE VEHICLE AS I WALKED TOWARDS THE DRIVER SIDE. MY WIFE REACHED OVER FROM THE PASSENGER SIDE TO START THE VEHICLE AND TURN ON ALL ELECTRICAL COMPONENTS. ONCE THE START BUTTON WAS PRESSED THE VEHICLE DISENGAGED FROM PARK AND STARTED MOVING IN REVERSE REACHING APPROXIMATELY 20MPH UNTIL MY WIFE JUMPED ON TO THE DRIVER SEAT AND WAS ABLE TO HIT THE BRAKES. THE SHIFT WAS IN THE PARK POSITION SO ALL SHE COULD DO WAS TURN OFF THE VEHICLE. THANKFULLY, THERE WAS NO INJURY DONE TO MY FAMILY OR PEDESTRIANS. MY DURANGO DID HIT TWO PARKED VEHICLES THAT MY INSURANCE PAID TO REPAIR. I CALLED CHRYSLER TO FILE A COMPLAINT THAT SAME DAY AND THEY REQUESTED FOR THE VEHICLE TO BE DROPPED OFF AT A DODGE DEALERSHIP FOR INVESTIGATION. A MONTH AFTER THE INCIDENT I RECEIVE A LETTER FROM CHRYSLER STATING THAT NO ELECTRICAL PROBLEM WAS FOUND AND THE VEHICLES OPERATION MEETS CHRYSLER STANDARDS.

NHTSA #: 10744809
mediumELECTRICAL SYSTEM
Filed: Jul 2015

THIS IS A COMPLAINT CONCERNING THE LENGTH OF TIME IT HAS TAKEN SO FAR TO GET THE ALTERNATOR RECALL (NHTSA 14V-634 REPAIRED BY OUR DEALERSHIP, BREWBAKER MOTORS IN MONTGOMERY, AL. WE RECEIVED THE RECALL NOTICE SHORTLY AFTER THE 1ST OF THE YEAR. WE WERE TOLD FOR AT LEAST 2 MONTHS THAT THE PARTS WERE ON BACKORDER. I CALLED AGAIN IN MAY AND WAS TOLD THEY WOULD BE GETTING BOTH PARTS IN IN ABOUT 2 WEEKS. THE PARTS MANAGER DID CALL ME AROUND THE 1ST WEEK IN JUNE TO SET THE APPOINTMENT. WE HAD 2 RECALLED PARTS, AIRBAG AND THE ALTERNATOR. WE TOOK THE CAR IN, LEFT IT OVERNIGHT, PICKED IT UP THE NEXT DAY AND ONLY THE AIRBAG PART HAD BEEN REPLACED. WHEN QUESTIONED THEY SAID THE ALTERNATOR PART WAS NOT IN (AFTER THE SERVICE MANAGER SAID BOTH PARTS WERE IN), AND THEY WOULD CALL ME WHEN THEY WERE IN. AFTER NOT HEARING FROM THEM I CALLED ON 07/23/2015 AND WAS TOLD THE PART WAS IN BUT IT WOULD BE THE END OF AUGUST BEFORE THEY COULD GET TO THE REPAIR OF MY CAR. I DO NOT THINK THIS IS A REASONABLE AMOUNT OF TIME FOR A REPAIR THAT COULD POTENTIALLY SHUT DOWN MY VEHICLE WHILE DRIVING, OR START AN ELECTRICAL FIRE UNDER THE HOOD. WHAT DO YOU THINK?

NHTSA #: 10743524
mediumELECTRICAL SYSTEM
Filed: Jul 2015

TL* THE CONTACT OWNS A 2014 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO REPAIR THE RECALL WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA #: 10733552
mediumELECTRICAL SYSTEM,ENGINE
Filed: Jun 2015

THE VEHICLE WAS IN PARK IN A PARKING SPACE AND RUNNING WITH MY DAUGHTER, MOTHER-IN-LAW, AND FATHER-IN-LAW SITTING IN THE BACKSEAT. I REACHED IN FROM THE PASSENGER SIDE DOOR OF THE VEHICLE AND PRESSED THE IGNITION TO TURN THE VEHICLE OFF. THE VEHICLE IGNORED MY COMMAND, THE DASH BEGAN FLASHING, AND THE CAR ENGAGED IN DRIVE AND TOOK OFF DRIVING ACROSS THE PARKING GARAGE. I HAD TO SPRINT AROUND THE VEHICLE AND JUMP IN TO THE DRIVERS SEAT TO ENGAGE THE BRAKE AND TURN THE VEHICLE OFF BEFORE IT COLLIDED WITH OTHER VEHICLES IN THE GARAGE.

NHTSA #: 10726180
mediumELECTRICAL SYSTEM
Filed: Jun 2015

TL* THE CONTACT OWNS A 2014 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS NEEDED WERE UNAVAILABLE TO PERFORM THE REPAIRS. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA #: 10725793
mediumELECTRICAL SYSTEM,AIR BAGS,SEAT BELTS
Filed: Apr 2015

TL* THE CONTACT OWNS A 2014 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V634000 (ELECTRICAL SYSTEM) AND 14V643000 (AIR BAGS, SEAT BELTS); HOWEVER THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA #: 10705311
mediumELECTRICAL SYSTEM
Filed: Feb 2015

TL* THE CONTACT OWNS A 2014 DODGE DURANGO. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THAT THE PARTS WERE NOT AVAILABLE FOR REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED THE FAILURE.

NHTSA #: 10690569
mediumELECTRICAL SYSTEM
Filed: Feb 2015

DROVE THE CAR OFF THE LOT ON FRIDAY. ON MONDAY ON MY WAY TO THE SUPERMARKET THE TRUCK LOST POWER STARTED SHAKING AND A BURNING SMELL FILLED THE CABIN. TOOK IT TO THE DEALER. SERVICE SAID IT WAS A FAULTY BATTERY AND CHANGED IT. ON WEDNESDAY THE SAME THING HAPPENED RETURNED TO THE DEALER. TRUCK WAS KEPT FOR TWO DAYS. SERVICE COULD NOT RE-CREATE THE PROBLEM. THE SERVICE MANAGER SAID THE SYSTEM WAS RESET AND IT SHOULD BE FINE. *TR

NHTSA #: 10689900
mediumELECTRICAL SYSTEM
Filed: Feb 2015

MY CAR WAS IN PARK IN THE PARKING LOT OF MY CHILDREN'S DAYCARE CENTER. I SPILLED TEA IN THE CUP HOLDER, WHICH CAUSED THE GEAR SHIFTER TO SHORT OUT AND DISABLE MY VEHICLE. WORKING FOR AN ELECTRONICS SUPPLIER, I'VE BEEN INFORMED THAT THIS IS A SAFETY ISSUE WHICH COULD CAUSE THE VEHICLE TO STOP DRIVING IF LIQUID WERE TO SHORT THIS CIRCUIT OUT WHILE DRIVING. CHRYSLER IS STATING THAT THIS IS NOT THEIR ISSUE, WHICH IS COMPLETELY FALSE, AS IT IS A DESIGN ISSUE. *TR

NHTSA #: 10682445
mediumELECTRICAL SYSTEM,AIR BAGS,SEAT BELTS
Filed: Feb 2015

TL* THE CONTACT OWNS A 2014 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V634000 (ELECTRICAL SYSTEM) AND 14V643000 (AIR BAGS, SEAT BELTS); HOWEVER, THE PARTS NEEDED TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA #: 10681227
mediumELECTRICAL SYSTEM
Filed: Jan 2015

TL*THE CONTACT OWNS A 2014 DODGE DURANGO. THE CONTACT STATED THAT WHILE ATTEMPTING TO START THE VEHICLE, THE VEHICLE HESITATED TO START. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 23,000.

NHTSA #: 10678552
mediumELECTRICAL SYSTEM
Filed: Jan 2015

TL* THE CONTACT OWNS A 2014 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 3/12/15*CN UPDATED 04/30/15*JB

NHTSA #: 10670177
mediumELECTRICAL SYSTEM
Filed: Dec 2014

TL* THE CONTACT OWNS A 2014 DODGE DURANGO. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM). HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNAVAILABLE.

NHTSA #: 10662846
mediumELECTRICAL SYSTEM,VISIBILITY/WIPER
Filed: Oct 2014

WHEN TURNING ON THE TURN SIGNAL INDICATER THE WIND SHIELD WIPERS COME ON EVEN THOUGH THEY ARE IN THE OFF POSITION. ONCE THEY COME ON THEY CONTINUE TO RUN. ON OCCASION THEY WILL TURN OFF WHEN RUNNING THROUGH A VARIETY OF OPTIONS ON THE SAME STICK SUCH AS FLASHING THE BRIGHT LIGHT (PULL IN THE STICK) OR TURNING ON THE SIGNAL AGAIN IN THE OTHER DIRETION. THERE IS NO RHYME OR REASON TO ANY OF IT. THIS PAST WEEKEND I PRESSED THE BUTTON TO START AND THE WIPERS WENT ON EVEN THOUGH THE INDICATOR IS IN THE OFF POSITION. THEN SUDDENLY THE RADIO WENT ON EVEN THOUGH WE DID NOT TURN IT ON AND THIS CAUSED THE WIPERS TO STOP. THIS LOOKS A LOT LIKE A MAJOR ELECTRICAL PROBLEM AND WE ARE NOT CONCERNED THAT THIS MIGHT BE A TOTALLY INTEGRATED POWER MODULE PROBLEM WHICH IS CURRENTLY UNDER INVIESTICATION FOR RECALL. *TR

NHTSA #: 10650353
mediumELECTRICAL SYSTEM,EQUIPMENT ADAPTIVE/MOBILITY,FUEL/PROPULSION SYSTEM
Filed: Oct 2014

PURCHASED VEHICLE 31 DECEMBER 2013. ACTUALLY GOT VEHICLE ABOUT SIX DAYS LATER. ON 22 JANUARY 2014, I PUT THE VEHICLE IN PARK AT THE END OF MY DRIVEWAY SO I COULD CHECK THE MAIL. WHILE WALKING BACK TO THE VEHICLE FORM THE MAILBOX, THE VEHICLE STARTING BACKING UP A HILL ON ITS OWN. I HAD TO RUN NEXT TO THE VEHICLE, HANGING PARTIALLY INSIDE THE CAB, TO ATTEMPT TO SHUT OFF VEHICLE. VEHICLE WOULD NOT SHUT OFF. I HAD TO PUSH DOWN EMERGENCY BRAKE WITH MY HAND IN ORDER TO GET VEHICLE TO STOP. VEHICLE ALSO HAS USED ACTIVE BRAKING FEATURE AND THE ACTIVE BRAKING ALARM HAS SOUNDED TO INFORM ME THAT I WAS TOO CLOSE TO A VEHICLE, THOUGH THERE WAS NO VEHICLE IN SITE (THIS HAS HAPPENED 3 TIMES). VEHICLE RANDOMLY STARTS ON IT OWN. VEHICLE ALSO REMOTE STARTS ON ITS OWN. SOMETIMES THE VEHICLE STATES IT IS NOT IN PARK WHEN IT CLEARLY IS IN PARK. VEHICLE HAS WENT FROM PARK TO DRIVE ON ONE OCCASION AS WELL. THE VEHICLE BACK HATCH OPENED ON ITS OWN WHILE DRIVING DOWN THE HIGHWAY. MY BELONGINGS FELL OUT ALL IN ROAD. MY HUSBAND WAS DRIVING THE VEHICLE AT THE TIME. VEHICLE FAILS TO ACCELERATE CORRECTLY WHEN I PRESS THE GAS PEDAL INTERMITTENTLY, SOMETIMES FROM A STOP BUT USUALLY FROM A SLOW SPEED. THIS CAUSES OTHER DRIVERS TO COME CLOSE TO REAR ENDING ME BECAUSE I AM GOING SLOWER THAN THE SPEED OF TRAFFIC (BECAUSE MY FOOT IS DEPRESSING THE GAS PETAL BUT THE VEHICLE IS NOT REACTING). CHRYSLER HAS SENT AN INSPECTOR TO INSPECT THE VEHICLE, AND HE FOUND NOTHING. THIS VEHICLE HAS SERIOUS SAFETY ISSUES. I REPORTED THEM 3 WEEKS AFTER PURCHASING VEHICLE, BUT CHRYSLER WILL NOT BUY BACK VEHICLE. THEY HAVE IMPLEMENTED SAFETY FEATURES ON THE 2015 FOR SOME OF THESE EXACT SAME ISSUES, YET DENY THE ISSUES EXISTING. *TR

NHTSA #: 10648455
mediumELECTRICAL SYSTEM,ENGINE
Filed: Aug 2014

FEBRUARY 28,2014 " FRIDAY" 7:55AM CAR DOES NOT START AFTER 12 ATTEMPTS. CALL CHRYSLER SERVICE. CAR IS TOWED TO SERVICE. SERVICE FINDS NO FAULT OR ERROR MESSAGE. MARCH 25, 2014 -TUESDAY "CAR WILL NOT START " NO ERROR CODE ? VIDEO TAPED. APRIL 2, 2014 ? WEDNESDAY ? CAR WILL NOT START ? NO ERROR CODE ? VIDEO TAPED. JULY 26, 2014 ? SATURDAY ? CAR WILL NOT START ? NO ERROR CODE - VIDEO TAPED. BRING CAR IN TO SERVICE MONDAY, JULY 28. MODULE NEEDS TO BE UPDATED. 2 HOURS IN SERVICE. AUGUST 1, 2014 FRIDAY " CAR WILL NOT START" NO ERROR CODE. WAS ABLE TO TURN ON CAR VIA REMOTE START. AUGUST 14, 2014 ? THURSDAY "CAR WILL NOT START " NO ERROR CODE. VIDEO TAPED. WAS ABLE TO START CAR VIA REMOTE START. AUGUST 23, 2014 " SATURDAY" CAR WILL NOT START " NO ERROR CODE. VIDEO TAPED. WAS ABLE TO START CAR VIA REMOTE START. *TR

NHTSA #: 10627716
mediumELECTRICAL SYSTEM,ENGINE
Filed: Aug 2014

APRIL 9, 2014 ? WEDNESDAY MORNING. I WAS DRIVING MY CHILD TO SCHOOL. HE LEFT THE CAR AND THE CAR STARTED TO CHIME - KEY FOB NOT DETECTED. I WAS STILL IN THE CAR, WITH THE KEY FOB IN CAR, BUT STILL COULD NOT MOVE UNTIL TURNED CAR OFF AND RESTARTED. ? VIDEO TAPED MYSELF.

NHTSA #: 10627718
mediumELECTRICAL SYSTEM
Filed: Aug 2014

JANUARY 7, 2014 - TUESDAY, ? 3:30PM CAR DOES NOT START AFTER 6 ATTEMPTS. CALL CHRYSLER SERVICE SINCE WE HAVE APPT FOR JANUARY 8TH TO INSTALL NEW MODULE. JANUARY 8, 2014 - WEDNESDAY? CAR IS BROUGHT INTO SERVICE FOR NEW MODULE INSTALLATION. CAR CHECKED FOR NO START PREVIOUS DAY AS WELL AS FINDING 2 LOOSE SCREWS IN BACK SEAT ON PASSENGER SIDE. *TR

NHTSA #: 10627714
mediumELECTRICAL SYSTEM
Filed: Aug 2014

ON APPROX JULY 16TH MY CHECK LIGHT ENGINE CAME ON. THE CAR IS BRAND NEW WITH 3K MILES. I TOOK IT IN JULY 26TH TO THE DEALERSHIP WHERE I BOUGHT THE TRUCK AND WAS TOLD THE OIL PRESSURE SWITCH IS FAULTY, BUT THE PART IS ON BACK ORDER INDEFINITELY. THEY PROCEEDED TO TELL ME THAT THE CAR IS SAFE, BUT IF SOMETHING ELSE GOES WRONG I WON'T KNOW BECAUSE THE LIGHT IS ALREADY ON. THEY ALSO TOLD ME TO CALL CHRYSLER MYSELF, WHICH WAS EXTREMELY INSULTING AND DEALERSHIP TAKES NO RESPONSIBILITY. RELUCTANTLY, I DID CALL AND THAT TOO DOES NOT HELP. THE PART IS NOT AVAILABLE AND NOBODY CAN GIVE ME ANY ANSWERS. I DON'T BELIEVE CHRYSLER IS TAKING THIS LIABILITY SERIOUSLY AND PUTTING MY WHOLE FAMILY (WITH YOUNG KIDS INCLUDED) AT RISK. I FEEL LIKE THE WHOLE ELECTRICAL SYSTEM IS SLOWING DOWN AS RESPONSE TIME TO NAV, DOOR LOCKS, ETC. THIS CUSTOMER SERVICE EXPERIENCE HAS BEEN THE WORST I HAVE EVER SEEN. HOW CAN THEY LET ME DRIVE AROUND WITH A KNOWN RISK AND NO ANSWERS. GIVEN THE CHECK LIGHT ENGINE IS ON, SOME ADD'L FEATURES DON'T WORK (AUTO START, ETC). CLEARLY THERE IS AN ISSUE IF THEY CANT GET THE PART, IT MUST BE HAPPENING WITH MANY VEHICLES. *TR

NHTSA #: 10626072
mediumELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
Filed: Jun 2014

VEHICLE WAS BEING DRIVEN HOME BY CUSTOMER WHEN SHE NOTICED THAT THE VEHICLE BEGAN TO HICCUP AND SPUTTER WHILE TURN A CORNER. AFTER TURNING, THE VEHICLE STALLED. SHE WAS ABLE TO SAFELY PULL TO THE SHOULDER. UPON FURTHER INSPECTION, THE VEHICLE RAN OUT OF FUEL. DESPITE THE FUEL GAUGE DISPLAYING "EMPTY" SHE STATED THAT NO AUDIBLE WARNING CHIME AND THAT THE "LOW FUEL" INDICATOR WAS NOT PROMINENTLY DISPLAYED (STATES THAT IT BLENDS IN WITH THE REST OF THE INFORMATION ON THE MULTIFUNCTION DISPLAY). *TR

NHTSA #: 10596025
mediumELECTRICAL SYSTEM,ENGINE
Filed: May 2014

2014 DODGE DURANGO. CONSUMER WRITES IN REGARDS TO VEHICLE HESITATION DURING ACCELERATION. *SMD THE DEALER PERFORMED TESTS, AND FOUND NOTHING WRONG WITH THE VEHICLE. HOWEVER, THE DEALER DID PERFORM A PCM UPDATE. TWO DAYS LATER, THE VEHICLE STALLED IN TRAFFIC. WHEN THE CONSUMER APPLIED THE ACCELERATOR PEDAL, THE VEHICLE MADE A STRANGE NOISE AND THE CHECK ENGINE LIGHT ILLUMINATED. SHE TURNED THE VEHICLE OFF AND BACK ON AGAIN, AND THE SOUND STOPPED, BUT THE CHECK ENGINE LIGHT REMAINED LIT. WHILE RETURNING TO THE DEALER, THE VEHICLE STALLED AGAIN. *JB

NHTSA #: 10585893

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