2019 Volkswagen Tiguan Cruise Control Problems
6 owner-reported cruise control complaints from NHTSA data
Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.
Owner Complaints (6)
Your car sometimes doesn't respond when you press the gas pedal from a stop or during driving. You may need to floor the pedal for several seconds before the car suddenly accelerates forward with a jerk. This has happened at traffic lights and while turning across lanes, creating a safety concern. The dealership inspected your car but found no fault codes or problems.
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Your gas pedal isn't responding properly when you try to accelerate from a stop, whether you're reversing, starting from a traffic light, or merging onto a highway. The problem is happening more frequently, and your dealership hasn't been able to identify the cause despite multiple visits. This could require diagnosis of the throttle control system, fuel injectors, or engine control module.
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Me and my family were driving to Los Angeles on a freeway. All of a sudden the car showed a warning saying something like "Limited to 4,000 RPM", and we felt strong vibration under the hood. We decided to pull over at a first available gas station. While turning into the gas station, the car refused to go and refused to start, making a loud clicking sounds. We had to tow the car to the nearest VW dealership (Galpin VW). Later they informed us that they have to replace fuel injectors and harness and it will cost us approximately $2,600. After paying the amount, I found that VW issued a recall/bulletin for this very problem - VWP-23-03 for my model year (VW Tiguan 2019). I contacted VW but they refused to honor the warranty claiming that the warranty does not apply to my VIN. It seem obvious to me that this is the same exact problem as described in the bulletin VWP-23-03. I feel like VW has made a mistake by not applying this bulletin to my VIN number (and probably others) and is endangering motorists that would otherwise get this serious issue fixed during regular maintenance.
I LEASED MY 2019 TIGUAN IN MARCH 2019. SHORTLY AFTER (~1,500 MILES), I EXPERIENCE MY 1ST ACCELERATION FAILURE. WHILE ATTEMPTING TO TURN LEFT WITH ONCOMING TRAFFIC (WITH MY 4 YEAR OLD IN THE BACK SEAT), MY CAR WOULD NOT ACCELERATE ALTHOUGH MY FOOT WAS PRESSING THE GAS PEDAL TO THE FLOOR. AFTER MULTIPLE SECONDS AND MULTIPLE ATTEMPTS TO ACCELERATE FORWARD, I PUT THE VEHICLE IN PARK, TURNED IT OFF, TURNED IT BACK ON, PUT IN DRIVE, AND WAS ABLE TO COMPLETE THE TURN. THANKFULLY THE VEHICLES COMING TOWARDS ME WERE PAYING ATTENTION AND HALTED, OR IT WOULD'VE RESULTED IN A COLLISION. THIS FAILURE HAPPENED 3 MORE TIMES SHORTLY AFTER, 1 OF THE THEM OCCURRING WHEN MY HUSBAND WAS DRIVING. WHILE GETTING MY VEHICLE IN FOR SERVICE, 1 OF THE VW EMPLOYEES MENTIONED THEY RECEIVE CALLS REGARDING THIS SAME FAILURE EVERY WEEK, SOMETIMES EVERY DAY. A 2ND VW EMPLOYEE MENTIONED THEY HAVE NEVER RECEIVED A CALL ON THIS FAILURE FOR MY VEHICLE. ????. THE DEALERSHIP PERFORMED A 26M1 SOFTWARE UPGRADE THAT 'SHOULD FIX THE PROBLEM.' CONCERNED FOR NOT ONLY THE SAFETY OF MY FAMILY, BUT THE SAFETY OF THE DRIVERS AROUND ME, I FILED A CLAIM WITH VW CORPORATE AND ASKED TO BE REMOVED FROM MY LEASE DUE TO THE FAILURES ALMOST RESULTING IN MULTIPLE CAR ACCIDENTS. THEY REFUSED TO ALLOW ME TO GET OUT OF THE LEASE AS MY EXPERIENCED FAILURES 'DO NOT WARRANT THE ABILITY TO BE REMOVED FROM THE VEHICLE.' SHORTLY AFTER THE SOFTWARE UPGRADE, MY CHECK ENGINE LIGHT CAME ON AND I'VE EXPERIENCED THE SAME FAILURE 3 MORE TIMES (1 OF THEM WHILE ATTEMPTING TO REVERSE). HERE WE ARE AGAIN' I HAVE A SERVICE APPOINTMENT SCHEDULED FOR 09/10 AND OPENED MY VW CORPORATE CLAIM BACK UP.
THE CARS BREAKING ASSISTANCE BRINGS THE CAR TO A COMPLETE STOP AT ANY SPEED. IT WILL BREAK WHEN NOTHING IS AROUND, WHEN BACKING OUT OF DRIVEWAY, DRIVING DOWN FREEWAY, AND PULLING OUT ONTO THE ROAD.
MY BRAND NEW 2019 VW TIGUAN FWD NEXT DAY AFTER BUYING SHOWED MULTIPLE PROBLEMS THAT RELATED TO TRANSMISSION AND BREAKING AND A UNKNOWN SOURCE OF RATTLING SOUND. I NOTICED WHEN I COLD START THE TIGUAN AND LET IT IDLE FOR 3-4 MINUTES THE NORMAL ENGINE SOUND SLOWLY GOES DOWN BUT A LOUDER AND MORE NOTICEABLE RATTLING SOUND COMES UP. IT IS HEARD WHILE DRIVING ALSO. IT'S CONCERNING BUT WHAT IS MORE CONCERNING IS THE THAT THE TIGUAN HESITATES WHILE SHIFTING GEARS. I NOTICED IT HAPPENS WHILE ACCELERATING FROM A STOP. NOT ONLY IT HESITATES TO ACCELERATE YOU'D FEEL THE CARS STRUGGLE WHILE SHIFTING GEARS. EACH TIME THE GEAR IS SHIFTING YOU COULD FEEL THE CAR IS AT A CONFUSED STATE AND SO YOU FEEL IT THUMP. AT OTHER TIMES I'VE EXPERIENCED THE CAR ALMOST STALLS WHERE THE RPM GOES UP BUT TRANSMISSION SLIPS. IT DOESN'T CHANGE GEAR. THE WORST OF ALL IS THAT WHILE SLOWLY BREAKING THE CAR TRIED TO SPEED UP. THE RPM IS ALSO SEEN TO GO UP. THE VERY UNFORTUNATE NEWS IS THAT THOUGH THE DEALER'S TECHNICIAN DROVE WITH ME AND SAW THE ISSUE THEY DON'T HAVE A FIX. VW CORPORATION ALSO ISN'T PROVIDING A FIX. THERE'S OTHER REPORTS OF SIMILAR PROBLEMS. THE TIGUAN HAS A KNOWN TRANSMISSION PROBLEM ACCORDING TO OTHER OWNER REPORTS. IT MAY NOT BE ALL TIGUAN BUT MY CAR IS A LEMON. THE PROBLEM PROBABLY HAS TO DO WITH WHICH LOCATION THE CAR WAS MANUFACTURED. THIS IS A VERY BIG SAFETY CONCERN. I AM VERY WORRIED ABOUT SUCH ERRATIC ISSUES 2ND DAY. HOW DID VW GET PAST SAFETY BOARDS. THEY NEED TO SOLVE THIS ISSUE BEFORE DEVASTATING EVENTS SUCH AS DEATH OR OTHER THINGS OCCUR. NO VEHICLES SHOULD SLIP GEARS WHILE ACCELERATING NOR SPEED UP WHILE BREAKING.