2018 Volkswagen Tiguan Suspension Problems

Your front coil spring fractured at 84,554 miles despite regular dealer maintenance. Volkswagen issued a safety recall (42J5) for premature rear coil spring fractures on 2018–2019 Tiguans due to defects from the spring supplier, and your front springs came from the same supply chain during the same production period. The dealer confirmed that spring failures are common on these vehicles in your area, but VW declined to cover the repair. The fix will involve replacing the broken front coil spring with a new one.

Tl* the contact owns a 2018 volkswagen tiguan. The contact stated that while driving at 10 MPH, he heard an abnormal high pitch sound coming from his vehicle. The contact attempted to move the vehicle and the vehicle stalled without warning while attempting to reverse.

This vehicle experienced a rear shock spring failure identical to the symptoms noted in VW recall 42i7. We paid out of pocket for the springs to be repaired, and VW corporate along with the dealer reported this VIN does not qualify for the recall. They are unable to tell me why our particular VIN does not, other than it simply wasn't on the list. It seems unlikely the exact year/model/failure occurred on our vehicle as what was stated in the recall but somehow it didn't qualify I would expect VW to cover the spring replacement and required alignment

I originally started out at World Kia in Matteson, where I was approved for a newer vehicle. But then they suddenly changed their minds and tried to put me in an older car instead. That rubbed me the wrong way, so I went to their Joliet location hoping for better service. Boy, was I wrong. Even though they had already run my credit in Matteson, they reran it again in Joliet, which made no sense and damaged my credit even more. I really needed a car at the time, so I felt pressured and couldn’t walk away. After I bought the car, it broke down shortly after, and I was never given any paperwork about its condition or inspection. They sold it to me “as-is,” but I later found out that under Illinois law, used cars must be safe and reliable for at least 15 days or 500 miles, even when sold “as-is.” My car didn’t meet that standard at all. The car has suspension issues which is very dangerous. The mechanic stated to not drive the car at all it's a safety hazard and I could cause a major accident. There is no recall on my vin#, but several other owners have had the same issues based of the information on the website. I just want some kind of resolution. I'm still responsible for the car, which is so unfair. This has caused so much stress that I have no clue what to do. please help. Best, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Car has 50k miles on it. Around 35k miles I started hearing noises in the suspension. Took it in and my tires are wearing uneven and bubbling.

The car has had 10 safety recalls with one being the suspension. The suspension problem hasn’t been fixed as the car makes a loud clunking noise when driving it. My car has been to Volkswagen twice and they stated that the car was fine and they have no solution for the sound.

The car has had a distinct noise when driving. I complained every time we were in and finally june of 2019 I was told it was the alignment after I had repeatedly told them it was the wheel bearings. After paying for a new alignment I was told that yes the wheel bearings needed to be changed and that because of all of the issues my tires needed to be replaced as well.

Rattling noise over any uneven surface worse at low speeds. Volkswagen tec told me that was just the way it's built. I smell something fishy brewing with the suspension and volkswagen claim that it's a normal noise is beyond me I'm debating on going for a lemon law refund if it's not resolved

I purchased a brand new 2018 vw tiguan from a car dealership in my town. Two weeks later they called me and asked me to bring it back in to have it inspected for a possible recall. After an hour of sitting around waiting for them to check I finally went to their desk and asked what was going on.