Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.
2013 Volkswagen Tiguan — Known Issues & Recalls
Complaints from Jan 2018 to Dec 2017
The most reported issue is air bags problems (27 complaints). 2 complaints involved crashes. 1 involved fire.
Open Safety Recalls (3)
NHTSA Campaign: 18V329000
Component: UNKNOWN OR OTHER
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2016 Eos, 2012 Passat, 2012-2016 CC, 2015-2016 e-Golf, 2011-2015 Touareg, 2012-2015 and 2017 Tiguan, and 2011-2016 Golf and 2011-2013 GTI vehicles. Modifications made while the vehicles were in an internal evaluation period may cause the affected vehicles to not comply with all of the applicable regulatory requirements.
Risk: If the vehicles do not meet all regulatory requirements, there could be an increased risk of a crash, fire, or injury.
Fix: Volkswagen will notify owners, and dealers will repair the vehicles to make them fully compliant or Volkswagen will repurchase them if necessary, free of charge. The recall began November 29, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298.
NHTSA Campaign: 15V483000
Component: AIR BAGS:FRONTAL
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Volkswagen CC, and Passat, 2010-2013 Eos, 2011-2014 Golf, GTI, Jetta, and Tiguan, and 2012-2014 Jetta Sportwagen vehicles. In the affected vehicles, debris may contaminate the air bag clock spring, a spiral wound, flat cable that keeps the air bag powered while the steering wheel is being turned. This contamination may tear the cable and result in a loss of electrical connection to the driver's frontal air bag.
Risk: A loss of electrical connection to the driver's frontal air bag will prevent the air bag from deploying in the event of a vehicle crash, increasing the risk of injury.
Fix: Volkswagen will notify owners, and dealers will install a protective cover over the steering wheel clock spring if the air bag light is off. If the airbag light is on and the steering wheel clock spring requires replacement, dealers will install a new steering wheel clock spring. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Volkswagen customer service at 1-800-822-8987.
NHTSA Campaign: 14V441000
Component: FUEL SYSTEM, GASOLINE
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2009-2014 Tiguan vehicles manufactured July 2007 to June 2014. When using winterized fuel, in certain conditions bubbles may form in the fuel system which could result in the vehicle stalling.
Risk: A vehicle stall increases the risk of a crash.
Fix: Volkswagen will notify owners, and dealers will update the vehicle's software to increase the fuel pump pressure, free of charge. The recall is expected to begin August 19, 2014. Owners may contact Volkswagen customer service at 1-800-822-8987. Volkswagen's number for this recall is 24AV/2W.
Owner-Reported Issues (20 of 138)
Air Bags →7 issues
While driving and turning the steering wheel, you heard a cracking noise, and then your airbag warning light came on with a notification displayed on the dashboard. This indicates a potential problem with your airbag system that needs immediate diagnosis. A technician will need to scan your vehicle's airbag computer and inspect the system components to identify what triggered the warning.
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Your steering wheel was making a crackling sound, then stopped working properly. Your airbag warning light came on with an "Airbag error" message, and none of your steering wheel controls—including the horn—work anymore. This suggests an electrical or mechanical problem with your airbag system that needs professional diagnosis. A technician will need to scan your vehicle's computer codes and inspect the airbag wiring and steering wheel contact components.
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Your airbag warning light turned on when you started the vehicle, and at the same time your horn stopped working. A mechanic found that the clockspring (the component that connects your steering wheel to the airbag and horn systems) had failed. This issue needs to be fixed because a faulty clockspring can prevent your airbags from deploying in a crash. Replacing the clockspring should resolve both the warning light and restore your horn function.
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Your steering wheel's clockspring—the coiled spring that controls your airbags and turn signals—has broken. While Volkswagen has acknowledged this is a faulty part covered under warranty, the company has been severely backlogged and hasn't completed the repair in over 11 months. Since a functioning clockspring is critical for airbag deployment in a crash, this delay poses a safety risk. The fix will require replacing the clockspring assembly in your steering column.
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While driving at 25 mph, your airbag warning light came on and all the steering wheel buttons stopped working. You couldn't use the steering wheel controls to navigate the service menu. Even though you brought it to a dealer and found online that this matched a known airbag recall, the dealer said your vehicle's VIN wasn't included in that recall campaign. The issue is likely an electrical problem in the steering wheel that needs professional diagnosis and repair.
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Your airbag warning light came on when you started the vehicle, and your steering wheel control buttons stopped working. A dealer diagnosed that the clock spring (a component that connects your steering wheel controls to the rest of the vehicle) needs to be replaced. This repair involves replacing the clock spring assembly in your steering column.
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Water from your sunroof leaked into the vehicle and caused the headliner and frontal airbag clock spring assemblies to corrode, triggering the airbag warning light and causing stalling while driving. The dealer flushed the sunroof drains, but the leak returned and water damage required replacement of multiple components. The repair took three months and cost over $4,700, with no rental vehicle provided by the dealer.
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Engine,fuel/propulsion System →2 issues
After filling up your gas tank, you noticed a strong gasoline smell coming from your air conditioning vents, which made you feel nauseous and gave you a headache. Your car shut down on the highway with an "engine off" message and wouldn't restart. After getting it towed home and replacing the battery, you discovered the gas tank was empty despite having filled it the day before. When you refueled and started the car, gasoline sprayed from underneath the engine. This suggests a fuel leak that needs immediate professional inspection and repair to prevent safety hazards.
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Your car is stalling and bucking during operation, and your mechanic has already replaced the spark plugs twice without resolving the issue. You're also experiencing an intermittent overheating warning light that sometimes goes away after restarting the car or letting it sit for a while. This suggests a deeper engine or cooling system problem that needs diagnostic testing to identify the root cause.
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Steering →2 issues
Your power steering system frequently fails to engage, leaving you without power assistance and stranded multiple times. This makes steering very difficult and creates a serious safety risk, especially in emergency situations or at low speeds.
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Your steering wheel becomes stiff and difficult to turn shortly after you start driving, making the car hard to control. When the steering warning light turns off, the wheel then feels very loose. This problem started about 2 months ago and persists even after a mechanic recalibrated the steering system. The fix may involve replacing the power steering pump, electronic steering control module, or related steering components.
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Electrical System,air Bags,fuel/propulsion System →1 issue
Your airbag warning light is on, your horn doesn't work, and steering wheel controls (like tire pressure reset and vehicle info buttons) aren't responding. Your driver's seat belt latch is broken and won't stay fastened properly without manually holding it. Additionally, your engine is stalling and bucking during operation even after spark plugs were replaced twice, and your coolant temperature warning light comes on and off intermittently. Repairs will likely involve diagnosing the electrical system for the airbag and steering wheel controls, replacing the seat belt latch assembly, and investigating the fuel system and engine cooling system for the stalling and overheating issues.
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Wheels,engine →1 issue
Your water pump has needed repairs twice since 2022, and after the most recent repair, your engine suddenly shut off while driving with no warning signs like overheating or smoke. The engine won't restart even after adding coolant, and the car is stuck in gear and won't move to neutral, leaving you stranded without power steering. Additionally, both front tires wore down completely within 6 months despite being new, and an alignment check found no explanation for the premature wear. The repairs may involve replacing the water pump, checking the engine's cooling system for leaks, and inspecting the transmission and steering systems.
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Electrical System,engine,fuel/propulsion System →1 issue
Your engine shut off while you were driving, causing your car to stop in the middle of the road with no warning lights beforehand. You're also experiencing a fuel gauge that doesn't show how much gas is left in your tank, along with other electrical issues and starting problems. These issues could involve your battery, charging system, fuel gauge sensor, or electrical connections that may need diagnosis and repair.
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Electrical System,air Bags,unknown Or Other →1 issue
Your sunroof drain tubes have shrunk and disconnected from their drainage ports, allowing water to pool on your floorboards near the airbag electrical connections, which has caused airbag system failures. The rear sunroof drains have also disconnected and become crimped, causing water to accumulate in your trunk and leading to mold growth that may pose health concerns. The fix will likely involve replacing the sunroof drain tubes and reconnecting them properly, along with drying out and treating affected areas for mold.
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Electrical System,air Bags →1 issue
Your airbag warning light has turned on, and at the same time your horn has stopped working. Additionally, the control buttons on your steering wheel aren't functioning—you can't reset your tire pressure monitor or access other vehicle functions like phone or radio controls. This suggests an electrical issue affecting multiple steering wheel and airbag systems that are likely connected.
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Seat Belts →1 issue
Your driver's side seat belt buckle is broken and won't stay latched properly. You've had to work around this for over a year by manually holding the belt in place and draping it over your shoulder instead of it locking securely. The seat belt latch mechanism will need to be replaced to restore proper safety function.
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Air Bags,seat Belts,fuel/propulsion System →1 issue
Your airbag warning light has come on, and your steering wheel controls have stopped working—including the horn, tire pressure reset, and functions for the phone and radio. Your driver's seat belt latch is also broken and won't stay fastened on its own. Additionally, your engine is stalling and bucking even after your mechanic replaced the spark plugs twice, and your overheating warning light comes on and off intermittently. These issues may require diagnosis of the airbag system electrical connections, seat belt latch replacement, engine fuel and ignition system inspection, and cooling system evaluation.
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Electrical System,structure,visibility/wiper →1 issue
Your car has ongoing water leaks through the panoramic sunroof, front windows, and windshield seals that have caused significant interior water damage and visible mold growth inside the cabin. Water pooling under the carpet threatens electrical components under the floor, which could cause unpredictable failures in safety systems, and the mold presents health risks to you and your passengers. Despite having the sunroof drains cleaned multiple times and replacing the windshield, the sunroof continues to leak whenever it rains. Fixing this will likely require a thorough inspection to identify the exact source of the leaks, followed by resealing or replacing the affected seals and drainage systems.
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Steering,electrical System,air Bags →1 issue
You noticed a crunching sound when turning your steering wheel, and then heard the clock spring break while turning into your driveway. After this happened, your airbag warning light came on, your steering wheel buttons and horn stopped working, and you're getting an airbag error message when you start the car. The clock spring—a component that connects electrical signals through your steering column—has failed and needs to be replaced to restore your airbag system, horn, and steering wheel controls.
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