2017 Volkswagen Passat Wipers & Visibility Problems

Your car's defroster and defogger blower motor stopped working, making it difficult to clear fog or frost from your windshield. The dealer was aware of the issue but didn't perform diagnostics or make repairs. The problem appeared around 40,000 miles with no warning light to alert you.

The contact owns a 2017 Volkswagen Passat. The contact stated while driving 45 MPH, there was an abnormally loud popping sound coming from the vehicle. There was no warning light illuminated. The contact pulled over and discovered that the sunroof had shattered; however, the sunroof glass remained intact. The dealer was notified of the failure and the contact was provided an estimate for the repair. The contact found a replacement sunroof at a junkyard and had the sunroof replaced. The manufacturer was notified of the failure but offered no assistance. The vehicle had been repaired. The failure mileage was approximately 66,000.

I have a 2017 Passat When it's raining hard on the road and my speed is greater than 55 mph the passenger side windshield stops right in front of my vision vision (right in the middle of the driver's side) creates a white blocking effect so I don't have a clear road visibility. In a service I discussed this detail with the service advisor at the VW agency and he did not want to understand or was misunderstood, I told him that the design of these windshields had this defect. On another occasion when I was driving in an area where there was snow the front collision alarm started to alarm for no reason, there was no obstruction, apparently one of the front sensors fails when it gets wet, I took the car to the dealer and reported this to the service advisor, they did a review of the car they said that it had nothing damaged that everything is fine. But when it rains really hard, it does this.

BOTH SIDE MIRRORS ARE AUTOMATIC. THE SIDE MIRRORS ARE SUPPOSED TO FOLD IN WHEN TURNING THE CAR OFF, AND FOLD OUT WHEN THE CAR IS ON. ONE OR BOTH OF THE MIRROS EITHER FAIL TO FOLD OUT WHEN THE CAR IS STARTED, OR FOLD IN UNEXPECTANTLY WHILE DRIVING. THIS CREATES A HIGHLY DANGEROUS LIFE AND SAFETY HAZARD WHEN IT HAPPENS. THE CAR HAS BEEN TO THE DEALERSHIP'S SHOP WHILE THE EVENT OCCURS, AND THE ISSUE DOES NOT RECORD AN ERROR CODE IN THE CAR'S SYSTEM. DUE TO THE LACK OF AN ERROR CODE, THE DEALERSHIP STATES THEY CANNOT FIX THE PROBLEM. THIS IS UNACCEPTABLE! I AM DRIVING A VEHICLE THAT IS DANGEROUS AND HAZARDOUS TO DRIVE AND VW IS IGNORING THE ISSUE BECAUSE IT IS NOT ISSUING AN ERROR CODE WHEN IT OCCURS. I HAVE PICTURES OF THIS OCCURRING ON MY CAR, I HAVE TAKEN THE CAR TO THE DEALERSHIP WHEN IT IS OCCURRING. AND YET, THERE HAS BEEN NO SATISFACTORY SOLUTION AND FIX OF THIS VERY DANGEROUS FLAW BECAUSE THERE IS NO ERROR CODE. THIS HAS HAPPENED NUMEROUS TIMES, AND I HAVE TAKEN IT TO THE DEALERSHIP NUMEROUS TIMES. THE LAST TIME THIS HAPPENED IS THE DATE I INSERTED INTO THIS FORM.

THE WINDSHIELD, IN RAINING OCCURRENCES, IS COVERED WITH A WHITE THICK COATING AND MAKES IT IMPOSSIBLE TO DRIVE, PUTTING LIVES IN PERIL.

BOTH SIDE MIRROR ARE AUTOMATED.THE SIDE MIRRORS OPEN WHEN THEY WANT TO. SOMETIMES ONE STAYS CLOSED, SOMETIMES THEY BOTH STAYED CLOSED. THERE IS NO CONSISTENCY ON WHEN THIS HAPPENS AND OR HOW OFTEN. GENERALLY THEY WORK WITH A MORE FREQUENT DELAY IN OPENING THE MIRES - I.E. WHEN DRIVING AWAY ALREADY THEY OPEN ON THEIR OWN. THE REAL LIFE AND SAFETY ISSUE IS WHEN THEY DO NOT OPEN AT ALL. THIS IS A MAJOR PROBLEM AND SOMETHING THERE VW DEALER CANNOT CONFIRM WITH ERROR CODES. MY QUESTION TO VW IS : HOW CAN THE CAR BE DRIVING FORWARD WITH THE MIRROR STILL COLLAPSED AND THE SYSTEM IS NOT RECORDING AN ERROR CODE? THIS IS UNACCEPTABLE. ALSO... I HAVE REQUESTED TO HAVE THESE MIRROR DISENGAGED - TO REMAIN OPEN - BUT ACCORDING TO VW (DEALER) THIS IS NOT POSSIBLE AT ALL. SO... I AM STUCK WITH A VEHICLE THAT HAS A MAJOR LIFE AND SAFETY ISSUE AND VW IS IGNORING IT WITHOUT AN ACTION BECAUSE THEY DO NOT HAVE AN ERROR CODE ETC... I HAVE VIDEO OF DRIVING WITH THE MIRRORS STILL COLLAPSED FOR REFERENCE. THIS HAS BEEN OCCURRING SINCE DAY1 OF OWNERSHIP.