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2019 Volkswagen Jetta Other Problems

57 owner-reported other complaints from NHTSA data

57
Complaints
1
Recalls
Jan 2026Dec 2023
Date Range

Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.

Other Recalls (1)

RECALLCampaign #19V679000

UNKNOWN OR OTHER

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017 Volkswagen Passat, 2018 Tiguan LWB, 2007-2009 Jetta Sedan, 2011-2013, 2015 and 2019 Jetta, 2013 Jetta Hybrid, 2008-2009 Jetta Sportwagen, 2015 Golf Sportwagen, 2013 Golf, 2008-2010 and 2012-2013 Beetle and Beetle Convertible, 2008-2010 Beetle, and Beetle Convertible vehicles. Modifications made while the vehicles were in an internal evaluation period may cause the affected vehicles to not comply with all of the applicable regulatory requirements.

Fix: Volkswagen will notify owners and repurchase the affected vehicles. The recall began November 6, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 01D7. Note: This recall is an expansion of NHTSA recall number 18V-329.

Owner Complaints (57)

criticalUNKNOWN OR OTHER
Filed: Dec 2024

The 2019 VW Jetta has a MASSIVE safety issue that is caused by the Andriod Auto feature/software within the vehicle. When driving (for about 45 minutes - 60 minutes) the Android Auto feature will shut off when a cell phone is fully plugged into the vehicle (via USB cable). Therefore, the Android Auto issue is fully unavailable for drivers.

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NHTSA #: 11628713
criticalUNKNOWN OR OTHER
Filed: Mar 2023

As I was driving on the highway 101 in Bay Area California, suddenly the sunroof glass exploded and the fragments were deposited on the under cover. No weather related issues at the time. Did not feel any debris hitting the car either.

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NHTSA #: 11513026
criticalUNKNOWN OR OTHER
Filed: Jan 2023

Moonroof exploded leavin shards of glass all over, no rocks hit car no bumps no explanation, I was just driving on a flat surface around 30 MPH, I heard a loud explosion and glass was everywhere including my arms and face. I nearly caused an accident with the sudden explosion.

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NHTSA #: 11500746
criticalUNKNOWN OR OTHER
Filed: Dec 2022

Like MANY people have experienced, I was driving on the highway when the sunroof glass suddenly exploded. It was terrifying and the startled reaction could easily have caused a serious highway speed crash. There was no obvious reason for the failure of the glass but having shattered glass fall in my lap was scary.

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NHTSA #: 11496256
criticalUNKNOWN OR OTHER
Filed: Jan 2022

I have a 2019 Jetta R line Series, last year in the winter time the casing for the driver side mirror melted. I went 2 times to Volkswagen, and to other body and paint shops and no one has seen anything like this before? Finally I had to file a claim for Vandalism.

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NHTSA #: 11446480
criticalUNKNOWN OR OTHER,VISIBILITY/WIPER
Filed: Jan 2020

While driving about 70mph on the highway, car in motion, going straight, not turning, I hear a loud pop. The sound was similar to a gun shot. In fact, it was so loud it startled me, causing me to swerve to the left, almost hitting the car in the lane to the left of me.

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NHTSA #: 11297175
criticalUNKNOWN OR OTHER
Filed: Jan 2020

Sunroof spontaneously exploded and shattered into pieces while moving.

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NHTSA #: 11296964
criticalUNKNOWN OR OTHER
Filed: Nov 2018

Forward collision assist system unabailable

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NHTSA #: 11149565
criticalUNKNOWN OR OTHER
Filed: Aug 2018

Rear trunk lid does not remain open resulting in the lid crashing down on my head when I'm putting stuff in the trunk or taking stuff out of the trunk.

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NHTSA #: 11118125
highUNKNOWN OR OTHER,ENGINE,FUEL/PROPULSION SYSTEM
Filed: Jul 2025

My 2019 Volkswagen Jetta cannot be refueled — gas nozzle clicks off instantly or overflows. The check engine light came on, and VW Corporate confirmed code P00FE, indicating a failure of the EVAP system vent valve. This is a sealed emissions component integrated with the fuel tank.

NHTSA #: 11672502
highUNKNOWN OR OTHER
Filed: Sep 2023

On hot days, has happened multiple times. At parking lot, car did not turn on first two attempts, finally when on, then electrical shuts off. Starter system faulty message service vehicle.

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NHTSA #: 11545315
highUNKNOWN OR OTHER
Filed: Mar 2021

After starting the vehicle it simply stalls from the beginning. I have to continuously press the gas petal to get it to go. Once it is running and I come to a complete stop it will stall again when I try to go forward and process repeats itself.

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NHTSA #: 11400418
highUNKNOWN OR OTHER
Filed: Apr 2020

When I'm driving the car will just stall out of nowhere, then after this happens I would start the vehicle back up and it will cut off

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NHTSA #: 11321370
highUNKNOWN OR OTHER
Filed: Nov 2019

I have a 2019 vw jetta gli and the car stalled while I went coming to a stop or preparing to turn, even with the clutch pressed and the car in neutral it happens like 5 times per day

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NHTSA #: 11281930
mediumUNKNOWN OR OTHER
Filed: Jan 2026

While I was driving on the highway, the EPC light came on and the car began to lose power. It went into "limp" mode and lost all oil. I had it diagnosed at VW Carlock North Nashville.

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NHTSA #: 11708243
mediumUNKNOWN OR OTHER
Filed: Nov 2024

I purchased a new 2019 VW Jetta GLI. Since the first day I bought the car four years ago, whenever I call someone or receive a call, and my iPhone is plugged in to the USB socket to connect to hands-free calling, the person on the other end hears a very big echo and voice lag. 100% of the time this happens.

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NHTSA #: 11624811
mediumUNKNOWN OR OTHER
Filed: Dec 2022

I took my car in for recall repairs and they repaired all but the one listed on this site which seems kind of important

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NHTSA #: 11496840
mediumUNKNOWN OR OTHER,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE
Filed: Jan 2021

Emergency brake engages while driving the car with nothing else on the road. Door locked on her and she had to climb thought the passenger side door. Received several more malfunction alerts.

NHTSA #: 11388748
mediumUNKNOWN OR OTHER
Filed: Dec 2020

Front passenger door panels rattle a lot when playing music. Makes it impossible to determine whether or not the rattling is from the door or some other safety critical component of the car

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NHTSA #: 11384299
mediumUNKNOWN OR OTHER
Filed: Sep 2020

Hello on aug 21, 2020 we purchased a used jetta from napleton volkswagen of sanford. At the time we asked if there were any open recalls on the vehicle and the salesperson responded no. We did a VIN search on the vehicle at your web site and we see no open recalls.

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NHTSA #: 11354843
mediumUNKNOWN OR OTHER
Filed: Sep 2019

Around 35 MPH, I hear a grinding noise (not exactly sure where it's coming from). I did call the dealership but was told this is normal. Seems like I'm not the only one.

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NHTSA #: 11256438
mediumUNKNOWN OR OTHER,ENGINE
Filed: Aug 2019

Jetta 2019 makes a grinding noise when putting the gear on reverse(manual car). Even if stationery for more than 3 seconds it makes a grinding noise. There is something defective on the car that the dealership is hiding from me.

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NHTSA #: 11252483
mediumUNKNOWN OR OTHER
Filed: Jul 2019

While either stationary or in motion, and no matter where the vehicle is, there is a pronounced rattling that comes from the front passenger side door, and occasionally from the driver's side as well, when the radio is turned up to an enjoyable volume. This is a potential safety hazard as it's a rather irritating phenomenon that distracts the driver while operating the vehicle.

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NHTSA #: 11233322
mediumUNKNOWN OR OTHER
Filed: May 2019

At complete stops (6 speed manual transmission) occasionally the engine stops. It has happened countless times while in traffic. Engine turns off but everything electronic is still operating.

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NHTSA #: 11210006
mediumUNKNOWN OR OTHER,ENGINE
Filed: May 2019

While in neutral, the engine shuddered a little and then cut off. This has happened multiple times. Most recently I was stuck in the middle of an intersection while I had to restart my car.

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NHTSA #: 11209256
mediumUNKNOWN OR OTHER
Filed: May 2019

On very cold days (below 10 degrees f), the car does not produce heat. My wife drove it 20+ minutes without the temperature gauge ever moving. This problem poses a safety threat because of inability to defrost the front windshield, and threat of hypothermia.

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NHTSA #: 11207082
mediumUNKNOWN OR OTHER
Filed: Mar 2019

Took my car in for an oil change and the dealership notice my transmission was leaking. Also have been making a grinding noise since I bought it.

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NHTSA #: 11192426
mediumUNKNOWN OR OTHER
Filed: Mar 2019

The person on the other end of a phone call made via cars bluetooth and carplay, will hear an echo of themselves. The dealership replaced the radio, but the issue remains.

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NHTSA #: 11186664
mediumUNKNOWN OR OTHER
Filed: Feb 2019

Since day one of ownership, the front speakers on my 2019 jetta r-line have sounded abnormal/defective. There is a huge thread on reddit regarding this issue and is apparent upon all trim levels. This rattling sound is exponentially more noticeable on the front passenger side.

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NHTSA #: 11174539
lowUNKNOWN OR OTHER
Filed: Oct 2025

The panoramic sunroof randomly shattered while driving. Nothing hit it, and it wasnt opened or cracked.

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NHTSA #: 11695609
lowUNKNOWN OR OTHER
Filed: Jul 2025

When switching the gear in reverse. The car's reverse transmission locks then all of the sudden makes big thump sound and sudden rush of torque/power burst while reversing. It nearly hit a pedestrian if I wasn't careful

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NHTSA #: 11675558
lowUNKNOWN OR OTHER
Filed: Dec 2024

Recall emmissions on the evap purge valve with hose assembly. I am having issues under this recall for the 2019 Volswagen Jetta only my VIN number is not included in the recall but I am experiencing the same code and issues. Volkswagen will not honor the recall because my VIN is not included on this overwhelming problem they have with this issue.

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NHTSA #: 11630358
lowUNKNOWN OR OTHER
Filed: Sep 2024

My starter and gear shift have been malfunctioning, the starter barely turns over and the gearshift sends out a warning to only exit the vehicle in ‘P’ position…

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NHTSA #: 11613505
lowUNKNOWN OR OTHER,LANE DEPARTURE,FORWARD COLLISION AVOIDANCE
Filed: Aug 2024

When accelerating from 1st gear to 2nd gear, the gear gets stuck.. Rpms spike high and the car won't go any faster until it gets unstuck. This has caused issues while in traffic, nearly getting ran over by cars behind me.

NHTSA #: 11610946
lowUNKNOWN OR OTHER
Filed: Jun 2024

There is a yellow triangle caution light keep coming up and it stated that I should park safely and please service vehicle. I think its the shift level causing that warning ️ to appear.

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NHTSA #: 11595948
lowUNKNOWN OR OTHER
Filed: Jun 2024

I keep getting a message on my dash saying ONLY EXIT VEHICLE IN “P” Position. Please Service Vehicle.

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NHTSA #: 11594628
lowUNKNOWN OR OTHER
Filed: Apr 2024

I know there is a Shift Lever Micro Switch Recall for the Volkswagen Jetta up to the year 2018. My car is the 2019 model and I am getting the error message for this issue. Can the recall be expanded to include the 2019 model?

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NHTSA #: 11584650
lowUNKNOWN OR OTHER,SERVICE BRAKES,ENGINE
Filed: Apr 2024

The car is making a weird sound when I break. It sounds like liquid is moving around and another sound. The central caution off in my car and the airbags too

NHTSA #: 11583416
lowUNKNOWN OR OTHER
Filed: Dec 2023

I had been having issues with car turning off while I was driving, at times leaving me stuck at a red light or stop sign. I’d get a warning on my car that said “Please check the starter system”. At times, my car wouldn’t start at all.

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NHTSA #: 11562752
lowUNKNOWN OR OTHER
Filed: Oct 2023

Unknown, there has been no remedy for this recall for more than a month

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NHTSA #: 11549299
lowUNKNOWN OR OTHER
Filed: Sep 2023

Unknown

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NHTSA #: 11543520
lowUNKNOWN OR OTHER
Filed: Aug 2023

My 2019 Volkwagen Jetta Sunroof shattered, while I was driving on the highway. It sounded like a shotgun sound, when it happened. I've only owned this car for 2 years.

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NHTSA #: 11536898
lowUNKNOWN OR OTHER
Filed: Aug 2023

Door lock actuator is breaking and it’s a hit or miss on locking the door.

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NHTSA #: 11536374
lowUNKNOWN OR OTHER
Filed: Jul 2023

“Please check starter system “ error popped up and the dashboard died , AC died but the car kept running saying please drive to safety

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NHTSA #: 11533944
lowUNKNOWN OR OTHER
Filed: Jul 2023

Engine started and running but no lights on dashboard AC and signals not working even windows not rolling Message displayed as check starter system

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NHTSA #: 11531864
lowUNKNOWN OR OTHER
Filed: Apr 2023

The windshield cracked while car was sitting in my driveway. At 8:30am it was fine. At 3pm there was a very large crack.

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NHTSA #: 11519621
lowUNKNOWN OR OTHER
Filed: Jul 2022

The heating/air conditioner has failed twice within one year preventing defrost during incliment weather especially rain and frost.

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NHTSA #: 11473632
lowUNKNOWN OR OTHER
Filed: Aug 2021

While driving our 2019 Volkswagen Jetta R-Line on East on I-40 we heard a loud explosion (like a gunshot) and glass rained down on the interior of our car from the sunroof. We pulled off the interstate at Exit 242, to call the Arkansas State Troopers. They arrived, checked the interior of the car for any object that could possibly have caused the damage and found nothing.

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NHTSA #: 11428137
lowUNKNOWN OR OTHER
Filed: Jul 2021

Once I parked my 2019 VW Jetta, the dashboard had "YELLOW" triangle image. The error message displayed states: ONLY EXIT VEHICLE IN "P" POSITION. PLEASE SERVICE VEHICLE.

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NHTSA #: 11425323
lowUNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE
Filed: Feb 2021

Cars front assist would alarm while driving on road like it was about to hit something then it started saying front assist not available. Sensors are malfunctioning and vw is not covering the cost to fix and telling car owners to turn off front assist when turning car on. Causes car to brake out of nowhere for no reason

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NHTSA #: 11395973
lowUNKNOWN OR OTHER
Filed: Sep 2020

USB connection is really loose and my cord always falls out or looses connection

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NHTSA #: 11360595
lowUNKNOWN OR OTHER
Filed: Jun 2020

I have had many issues with the key fob. It is often very difficult to lock or unlock the car unless I am within 5 feet of it and the car does not respond well to the fob signal. Additionally, on numerous occasions while the fob has been in my pocket, due to the poor design of the fob, the trunk has inadvertently opened up.

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NHTSA #: 11331547
lowUNKNOWN OR OTHER
Filed: Mar 2020

I recently purchased this vehicle brand new and within exactly one week while driving on the freeway there was a loud pop like glass being hit. There were no other vehicles around or wind with flying debris. It turned out to be the glass between the windshield and sunroof.

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NHTSA #: 11318900
lowUNKNOWN OR OTHER
Filed: Oct 2019

I'm reporting a potentially dangerous situation with the 2019 jetta. We traded in our 2016 jetta which had a complete infotainment voice activated system. I'd say "play jethro tull" and the voice activation would play jethro tull songs.

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NHTSA #: 11267922
lowUNKNOWN OR OTHER
Filed: May 2019

Transmission issue low speed loss torque converter issue

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NHTSA #: 11210770
lowUNKNOWN OR OTHER
Filed: May 2019

2019 jettas with a production date before january 2019 have trunk lids that need to be pushed all the way back or you risk having the trunk lid fall on your head causing possible injury.

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NHTSA #: 11208398
lowUNKNOWN OR OTHER
Filed: Feb 2019

Trunk has randomly opened numerous times even after it has been fully closed. This has happened while I'm driving or while the car is parked, and the trunk just becomes loose and slightly ajar. Immediately after, I will close the trunk, which secures it, but then at some point it becomes loose and open again.

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NHTSA #: 11174370

Other 2019 Volkswagen Jetta Issues