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2019 Volkswagen Jetta Suspension Problems

11 owner-reported suspension complaints from NHTSA data

11
Complaints
2
Recalls
1
Crashes
1
Fires
Mar 2020Dec 2018
Date Range

Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.

Suspension Recalls (2)

RECALLCampaign #18V904000

SUSPENSION:REAR:SPRINGS:COIL SPRINGS

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2019 Volkswagen Atlas, 2015 Volkswagen Golf SportWagen, and 2019 Volkswagen Jetta vehicles. The rear coil springs may prematurely fracture.

Fix: Volkswagen has notified owners, and dealers will replace the rear axle coil springs, free of charge. The recall began January 31, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 42J2/42J3.

RECALLCampaign #19V188000

SUSPENSION:REAR:SPRINGS:COIL SPRINGS

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017-2019 Golf Sportwagen, 2019 Jetta, 2015-2019 Golf, and 2018-2019 Tiguan vehicles. The rear coil springs may prematurely fracture.

Fix: Volkswagen will notify owners, and dealers will replace the rear axle coil springs, free of charge. The recall began April 12, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 42J5.

Owner Complaints (11)

criticalSUSPENSION,SERVICE BRAKES,ENGINE
Filed: Sep 2023

My 2019 VW Jetta runs well, but recently there are two safety incidents cause my deep safety concerns. 1)9/20/2023 around 12:15 pm, I parked my VW Jetta in front of Wells Fargo. When I put shifter in reverse, tried to backwards out of the parking lot, suddenly the car lost control and kept rolling forward, there was a deep ditch in front of my car, but the car kept rolling forward.

NHTSA #: 11546730
criticalSUSPENSION,ENGINE,FUEL/PROPULSION SYSTEM
FireFiled: Jun 2020

I have a 2019 vw jetta gli bought new from vw dealer. When you first start the car in the morning or after its been sitting, basically cold, it idles very rough. The whole car vibrates and shakes.

NHTSA #: 11329999
criticalSUSPENSION,POWER TRAIN,SERVICE BRAKES
CrashFiled: Dec 2019

Since day one car is shaking like a boat, when I drive it on a highway making it not stable. Brakes squeak and I see signs on the brake disk.I am with the original brakes. Car is shutting down when I park.

NHTSA #: 11288963
mediumSUSPENSION
Filed: Apr 2024

Rear coil spring broke while driving about 50 MPH in a straight line. A loud bang was heard in the rear of the car. This was confirmed by the dealer during an oil change.

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NHTSA #: 11583770
mediumSUSPENSION,ELECTRICAL SYSTEM,LANE DEPARTURE
Filed: Aug 2023

The vehicles infotainment or screen often malfunctions creating hazardous conditions. The monitor that is the only way to access certain vehicle setting and systems, intermittently shuts off completely, changes screens or settings, disconnects from cell phone or distorts audio and changes audio volume to inappropriate levels.

NHTSA #: 11537313
mediumSUSPENSION,ELECTRICAL SYSTEM,SERVICE BRAKES
Filed: Nov 2019

Ive had the car about two or three weeks. The key struggles to turn when in the ignition, even when I have my foot on the brake. Sometimes it turns on just fine and sometimes the key absolutely refuses to turn when in the ignition switch.

NHTSA #: 11278915
mediumSUSPENSION,UNKNOWN OR OTHER,ENGINE
Filed: Oct 2019

When vehicle reaches 30-40mph, there is a loud rattle sound on the driver side of the vehicle. Sounds as if pipes are loose under the hood or under the car. The rattle sound happens during acceleration randomly at any speed.

NHTSA #: 11266690
mediumSUSPENSION,SEATS,ENGINE
Filed: Jul 2019

Brakes are making a pulsating sound from when it was at 20000 miles , have been issues with the car from day 3 of owning it . Volkswagen refused to take the car back saying thats not a valid complaint.. Engine makes a rumbling or a grinding sound when it is at 35-40mph !

NHTSA #: 11232591
mediumSUSPENSION,POWER TRAIN,ELECTRICAL SYSTEM
Filed: Apr 2019

I just purchased a 2019 jetta r line and since day one I have a grinding noise coming from the transfer case or the transmission. It's always there at around 50km/per hour for about 2 sec. Like many others said it doesn't feel right for me.

NHTSA #: 11193574
lowSUSPENSION,ELECTRONIC STABILITY CONTROL (ESC),ENGINE
Filed: Mar 2020

Factory defect

NHTSA #: 11318093
lowSUSPENSION,ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC)
Filed: Dec 2018

The vehicle suspension harness system was damaged by vw roadside assistance's contracted tow company.

NHTSA #: 11162613

Other 2019 Volkswagen Jetta Issues