MyCarTSB

2015 Volkswagen Jetta Other Problems

28 owner-reported other complaints from NHTSA data

28
Complaints
1
Recalls
1
Crashes
Jan 2018Dec 2016
Date Range

Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.

Other Recalls (1)

RECALLCampaign #19V679000

UNKNOWN OR OTHER

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017 Volkswagen Passat, 2018 Tiguan LWB, 2007-2009 Jetta Sedan, 2011-2013, 2015 and 2019 Jetta, 2013 Jetta Hybrid, 2008-2009 Jetta Sportwagen, 2015 Golf Sportwagen, 2013 Golf, 2008-2010 and 2012-2013 Beetle and Beetle Convertible, 2008-2010 Beetle, and Beetle Convertible vehicles. Modifications made while the vehicles were in an internal evaluation period may cause the affected vehicles to not comply with all of the applicable regulatory requirements.

Fix: Volkswagen will notify owners and repurchase the affected vehicles. The recall began November 6, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 01D7. Note: This recall is an expansion of NHTSA recall number 18V-329.

Owner Complaints (28)

criticalUNKNOWN OR OTHER
Filed: Jul 2025

Your sunroof suddenly shattered with a loud explosion while driving on the highway with the air conditioning running on high. Glass fell through gaps in the sunshade, and you heard ringing in your ears for a full day afterward. The glass appeared to have exploded upward with no visible impact from outside or damage to the sunshade, suggesting a manufacturing or installation defect rather than road debris. The repair will likely require complete sunroof glass replacement and inspection of the sunroof assembly.

NHTSA #: 11674833
highUNKNOWN OR OTHER,ENGINE,FUEL/PROPULSION SYSTEM
Filed: Aug 2025

Your car's turbocharger has failed, and you've been experiencing coolant that disappears while the car is parked—even though your mechanic pressurized the system and found no visible leaks on the ground. You're now noticing smoke coming from the exhaust. The turbocharger will likely need to be replaced, and the coolant system should be inspected for internal leaks.

NHTSA #: 11683134
highUNKNOWN OR OTHER
Filed: May 2025

While driving, your car suddenly won't shift into gear and grinds briefly when you try to downshift. After you stop attempting to shift, you're eventually able to get the car back into drive, but the clutch feels very loose and disconnected from the transmission. You may notice the gearshift mechanism isn't responding normally. This issue may require inspection and repair of the clutch system and gearshift linkage to restore proper engagement.

NHTSA #: 11658692
highUNKNOWN OR OTHER
Filed: Oct 2024

While driving on I-25 highway with no warning signs, your sunroof glass suddenly exploded without any impact or object hitting it. The inner cover remained closed and undamaged, so no glass entered the cabin, but the incident happened with no warning lights or noise. The sunroof will need to be replaced to repair the damaged glass panel.

NHTSA #: 11623005
highUNKNOWN OR OTHER
Filed: Jul 2024

Your camshaft and timing chain have failed at only 116,000 miles. According to the dealership, this appears to be a common problem affecting 1.8-liter engines in this model. The repair will likely involve replacing the timing chain and camshaft components, which is a significant engine repair.

NHTSA #: 11602623
mediumUNKNOWN OR OTHER
Filed: Jul 2023

Vehicle transmission went out. I had only had this vehicle for a couple months. So I purchased it in June of 2023

NHTSA #: 11532421
mediumUNKNOWN OR OTHER
Filed: Jan 2023

Unknown

NHTSA #: 11501253
mediumUNKNOWN OR OTHER
Filed: Jun 2022

I brought this car for my daughter. It has quick on her twice with no warning. The car has malfunctioned twice getting gas. The first incident it would not start after getting gas. The cap was on correct.I finally was able to get it started. I was 2 miles from home and it rode smoothly.The car rode fine for about a week then my daughter got gas again at a different place in my hometown. It started up then as she tried to drive into street it just cut off. Thankfully, it stopped before she entered the street. The car had to be towed home. The battery is new, low mileage and its not the alternator. I am afraid for her to drive it. I believe it could cut off again without warning.

NHTSA #: 11467301
mediumUNKNOWN OR OTHER
Filed: Jun 2021

Looking to see if my timing belt or serpentine belt needs to be replaced.

NHTSA #: 11420900
mediumUNKNOWN OR OTHER
Filed: Mar 2021

SUNROOF EXPLODED FROM INSIDE OUT WHILE DRIVING ON HIGHWAY. DEALERSHIP WILL NOT COVER UNDER WARRANTY KNOWING THERE IS A CLASS ACTION LAWSUIT UNDER REVIEW. OTHER DRIVERS WERE EFFECTED DODGING CLASS PARTICLES ON HIGHWAY. INTERIOR OF CAR PLUS MYSELF WAS COVERED WITH GLASS FOR THE NEXT COUPLE MILES UNTIL FINDING A VOLKSWAGEN DEALERSHIP. SUPER LOUD EXPLOSION NOISE ALMOST CAUSED ME TO WRECK TOO. I WOULD NOT RECOMMEND VOLKSWAGEN BRAND TO ANYONE NOW.

NHTSA #: 11404703
mediumUNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM
Filed: Jan 2021

MY CAR HAS A KEYLESS PUSH START BUTTON AND NOW HAS A SLUGGISH START.

NHTSA #: 11388991
mediumUNKNOWN OR OTHER
Filed: Oct 2020

KEY GETS STUCK IN IGNITION WHEN TURNING OFF THE ENGINE.

NHTSA #: 11362704
mediumUNKNOWN OR OTHER
Filed: Aug 2020

IGNITION KEY GOT STUCK INTO IGNITION SWITCH MAKING UNABLE TO TURN THE CAR OFF. THIS STARTING HAPPENING AFTER RECALL 37M2 WAS PERFORMED.

NHTSA #: 11343407
mediumUNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL (ESC),ENGINE
Filed: Nov 2019

I ORIGINALLY TOOK MY 2015 JETTA SE TSI CERTIFIED CAR IN TO BE SERVICED AT THE VW DEALERSHIP BECAUSE OF THE STEERING PIN SAFETY WARNING THAT WAS ISSUED BECAUSE THE AIRBAG LIGHT AND STEERING LIGHT WERE ON AND IT STARTED HAVING TROUBLE STARTING AND ALL KINDS OF INSTRUMENT LIGHTS WERE SHOWING. I WAS TOLD I NEED TO REPLACE MY BATTERY WHICH I DID AND THEY DID AN 24DR EMISSIONS RECALL TO MY CAR. I PICKED MY CAR UP AND WAS TOLD NOW I HAVE A 'NO KEY' CODE. I HAVE SINCE HAD NOTHING BUT TROUBLE. I HAVE TO START MY CAR IN EMERGENCY START MODE... ERGHH. MY CAR BEGAN BOGGING DOWN. MY CAR THEN BEGAN TO RANDOMLY WITHOUT WARNING FLASH THE ESC CONTROL LIGHT ON, THEN EPC LIGHT AND THEN ENGINE LIGHT. AT THE SAME TIME THIS IS HAPPENING, NO MATTER WHAT SPEED I AM GOING EVEN INTERSTATE DRIVING, THE CAR WILL NOT ACCELERATE. I HAD THIS HAPPEN AND HAD TO PULL OVER COMING OUT OF A TUNNEL. I RESTARTED AND DROVE HOME WITH ONLY THE ENGINE LIGHT ON. I HAD MY CAR THEN TOWED BACK TO ANOTHER VW DEALERSHIP. THEY TESTED MY CAR ON THE COMPUTER AND I WAS TOLD TO REPLACE THE SPARK PLUGS FOR MISFIRES WHICH I DID. THEY ALSO NOTED THE 'NO KEY' CODE AND DIAGNOSED THIS AS ME NEEDING A NEW BODY CONTROL MODULE WHICH I SUSPECT DEFINITELY HAS SOMETHING TO DO WITH THE RECALL BEING PERFORMED EITHER DIRECTLY OR INDIRECTLY. I RETURNED TO THE ORIGINAL DEALERSHIP WHO REPLACED MY BATTERY AND PERFORMED THE RECALL WITHOUT MY KNOWLEDGE OR CONSENT. ON THE WAY TO TAKE MY CAR TO THE DEALERSHIP THE SAME INCIDENT WITH MY ESC AND ENGINE LIGHT OCCURRED. I PULLED OFF THE ROAD AND RESTARTED IT; THIS TIME THE ENGINE LIGHT DIDN'T STAY ON. I ARRIVE AT THE DEALERSHIP AND WAIT FOUR HOURS TO BE TOLD THE DIAGNOSTICS SHOW NO HISTORY OF ANY INCIDENTS OR IMPAIRED DRIVABILITY. I WAS SENT HOME FEELING UNSAFE BECAUSE EVEN VW CAN'T DIAGNOSE MY VW. AND IT HAPPENED AGAIN AFTER I LEFT! THIS HAPPENS AT SPEEDS OF 10, 30 OR EVEN 60 MPH!!

NHTSA #: 11278489
mediumUNKNOWN OR OTHER
Filed: Oct 2019

KEY WON'T TURN OFF. REQUIRES SHAKING AND WIGGLING KEY OR FORCING KEY TO TURN

NHTSA #: 11271743
mediumUNKNOWN OR OTHER
Filed: Aug 2019

MY REAR VIEW CAMERA STOPPED WORKING ON MY VEHICLE. WHEN I SHIFT INTO REVERSE, THE SCREEN DOESN'T CHANGE TO THE REAR VIEW CAMERA ANY MORE. TRY IT MANY TIMES NOW.

NHTSA #: 11251894
mediumUNKNOWN OR OTHER
Filed: Aug 2019

THE HORN AND ALARM CHIRP HAS GONE CRAZY. SOMETIMES HORN WORKS BUT VERY SOFT AND SOME OTHER TIMES DOESN'T WORK AT ALL. THE ALARM CHIRP SAME. THIS IS A NEW CAR AND WE CAN'T BELIEVE THIS IS HAPPENING. WORKMANSHIP GOING BAD OR LOCATION OF THE HORN GETTING TOO MUCH WATER AND THIS IS NOT CUSTOMERS FAULT. THIS WILL HAPPEN ON AND OFF.

NHTSA #: 11246199
mediumUNKNOWN OR OTHER
Filed: May 2019

CANNOT TURN VEHICLE OFF ONCE ON. KEY GETS STUCK. VEHICLE IS IN PARK STATIONARY. AFTER JIGGLING THE KEY FOR OVER A COUPLE HOURS I FINALLY GOT THE VEHICLE TO TURN OFF.

NHTSA #: 11210275
mediumUNKNOWN OR OTHER
Filed: May 2018

THE IGNITION KEY STAYS INSIDE THE IGNITION SWITCH, AND SOMETIMES THE CAR CAN NOT BE STARTED OR IT CAN NOT BE REMOVED FROM THE IGNITION SWITCH

NHTSA #: 11097312
mediumUNKNOWN OR OTHER,ENGINE
Filed: Apr 2018

MY VEHICLE STARTS TO STALL OUT WHILE EITHER PULLING OUT IN FRONT OF TRAFFIC OR WHILE SITTING AT A STOP LIGHT. THE CAR DOES NOT STALL OUT COMPLETELY BUT FOR 4 SECONDS + THE CAR WILL BE NON RESPONSIVE TO THE GAS AND THE TACHOMETER GOES TO 0 WHICH WHEN PULLING OUT IN FRONT OF SOMEONE WITH THE CAR SITTING IDLE WHEN ITS SUPPOSED TO BE MOVING IS VERY SCARY. THIS HAPPENS RANDOMLY AND LAST OCCURANCE HAPPENED TODAY.

NHTSA #: 11090082
mediumUNKNOWN OR OTHER
Filed: Jan 2018

WHILE DRIVING MY CAR I RECEIVED A WARNING THAT THESE SERVICES WERE NOT WORKING.BLIND SPOT MONITOR,FRONT ASSIST AND REAR TRAFFIC. I HAVE CAR NET SERVICE ON THIS CAR. AFTER BEING ON THE FWY FOR 2 HOURS, I FINALLY WAS ABLE TO GET OFF THE FWY TO TURN BACK ON THE FEATURES, SINCE YOU MUST BE STOPPED. IT SEEMS THAT THE CAR NET PROGRAM HAD SENT A REPORT FROM THAT DAY SAYING EVERYTHING WAS FINE. I BELIEVE WHEN THE PROGRAM SENDS A REPORT IT GLITCHES THE SOFTWARE THAT CONTROLS THESE VITAL CAR FUNCTIONS. I CALLED VW & CAR-NET BUT THEY WILL NOT ADMIT THAT THERE IS A BUG IN THE INTEGRATION OF THE VEHICLE THAT CAUSES THE CAR TO FAIL. THIS ALSO HAPPENED TO ME ONCE BEFORE WHILE DRIVING AND I WAS TOLD ON THE DASH BOARD THAT THE CAR WAS OVERHEATING. I STOPPED AND TOOK IT TO THE DEALER AND NOTING WAS WRONG. THIS WAS ALSO AFTER THE CAR SENT A REPORT FROM THE CAR NET PROGRAM. BOTH HAPPEN WHILE THE CAR WAS IN MOTION AND GAVE NO WARNING ON THE FWY. I BELIEVE THIS SHOULD BE LOOKED INTO BEFORE SOMEONE GETS HURT. VW SEEMS TO NOT CARE ABOUT THIS.

NHTSA #: 11062261
mediumUNKNOWN OR OTHER
Filed: Jan 2018

BACK-UP CAMERA ON 2015 FAILS TO WORK AFTER REPEATED TIMES VEHICLE IS PLACED IN REVERSE

NHTSA #: 11061957
mediumUNKNOWN OR OTHER
CrashFiled: Nov 2017

I RENTED A VEHICLE THROUGH HERTZ TO DRIVE FOR LYFT. I DISCOVERED THE CAR HORN DIDN'T WORK WHEN SOMEONE CUT ME OFF AND I HAD TO SWERVE TO AVOID THEM. THIS CAUSED ME TO HIT A CURB AND ULTIMATELY LOSE A HUBCAP. HERTZ WANTS TO CHARGE ME FOR HUBCAP... WHEN I INFORMED HERTZ ABOUT THE ISSUE I WAS TOLD THAT THEY ONLY INSPECT THE BODY OF THE VEHICLE, NOT WHETHER IT FUNCTIONS. WHEN PRESSED, THEY INSISTED THAT IT WAS LYFT'S RESPONSIBILITY TO CHECK THAT THE CAR IS WORKING AND SAFE. LYFT CLAIMS IT IS THE RESPONSIBILITY OF HERTZ TO INSPECT VEHICLES ARE WORKING PROPERLY.

NHTSA #: 11051040
mediumUNKNOWN OR OTHER
Filed: Oct 2017

ON SEPTEMBER 25, 2017 I HAD PARKED MY CAR FOR ABOUT 4 HOURS ON A VERY HOT DAY (OVER 90 DEGREES FARENHEIT) AND I ENTERED THE CAR, TURNED ON THE AIR CONDITIONING ON FULL COOL AND BEGAN TO DRIVE. APPROXIMATELY 5 MINUTES LATER, WHILE DRIVING ON THE HIGHWAY, THE PASSENGER SIDE FRONT DOOR WINDOW ":EXPLODED" OUT SENDING GLASS OUTSIDE THE CAR INTO THE LANE NEXT TO ME AND ONTO THE ROADWAY. THE NOISE OF THE EXPLOSION WAS VERY LOUD AND STARTLED ME. THE GLASS THAT REMAINED AROUND THE EDGES OF THE BROKEN WINDOW FELL INTO THE CAR IN THE PASSENGER AREA BUT MOST HAD BEEN BLOWN OUT IN THE "EXPLOSION.". THE GLASS THAT BLEW OUT SCRATCHED THE CAR PAINT UNDERNEATH AND BEHIND THE DOOR ON THE OUTSIDE. I YAKT EXTREMELY GOOD CARE OF MY CARS AND THE WINDOW, PRIOR TO THE EXPLOSION, WAS COMPLETELY INTACT WITH NO DAMAGES OR SCRATCHES ON THE WINDOW. HAD ANYONE BEEN NEXT TO ME IN ANOTHER AUTO WITH THE WINDOW OPEN, OR IF I HAD BEEN STATIOANARY AND A PEDESTRIAN WAS OUTSIDE THE WINDOW, I AM CERTAIN THEY WOULD HAVE SUSTAINED INJURIES. WHILE THE FORCE OF THE BLAST WAS OUTWARD, I BELEIVE ANYONE IN THE PASSENGER SEAT WOULD HAVE LIKEWISE SUSTAINED INJURY, CERTAINLY TO THE EYES AS MINUTE GLASS PARTICLES WERE BLOWN ABOUT THE CAR ON THE PASSENGER SIDE. IN MY OPINION, THE GLASS WAS EITHER MANUFACTURED IN A FAULTY MANNER THAT DID NOT ALLOW FOR THE TEMPERATURE VARIANCES OR INSTALLED AT MANUFACTURE OF THE VEHICLE IN A MANNER THE DID NOT ALLOW EXPANSION AND/OR CONTRACTION OF THE GLASS CAUSED BY TEMPERATURE VARIANCES.

NHTSA #: 11034603
mediumUNKNOWN OR OTHER
Filed: May 2017

THE IGNITION CYLINDER/SWITCH IS BAD. WHEN RUNNING, THE KEY WILL NOT TURN OFF. THIS IS DANGEROUS FOR MANY REASONS. THERE IS NOT A RECALL ON THIS BUT THERE NEEDS TO BE AFTER READING FORUMS AND SEEING HOW MANY JETTA'S HAVE THE SAME EXACT PROBLEM.

NHTSA #: 10985707
mediumUNKNOWN OR OTHER
Filed: Mar 2017

MY VEHICLE IS EXPERIENCING THE EXACT SAME SYMPTOMS AS THE VW JETTA TSB # 8715-18. 2015 YEAR MILES APPROX 53K. I AM A SUBSEQUENT OWNER. ORIGINAL OWNER WAS A RENTAL CAR COMPANY HENCE THE HIGHER MILEAGE. VW REFUSES TO STAND BEHIND THE FACT THAT A AC CONDENSER VALVE SHOULD NOT BE STICKING AT THIS POINT AND WITH SHOWING THE EXACT SAME SYMPTOMS AS A TSB ON THE GOLF I WANT THIS REVIEWED DEEPER BY NHTSA. 1300 AX REPAIR SHOULD NOT BE HAPPENING TO A VEHICLE THAT'S ONLY 2 TO 3 YEARS FROM DFU.

NHTSA #: 10966393
mediumUNKNOWN OR OTHER
Filed: Dec 2016

RECEIVED SAFETY RECALL LETTER FROM VW OF AMERICA. AS INDICATED IN LETTER, I'VE EXPERIENCED REFUELING ISSUES; I TRIED TO CONTACT SERRAMONTE VW FOR SERVICE. NOT ONLY WAS I UNSUCCESSFUL IN GETTING THROUGH TO THE SERVICE DEPARTMENT, THEIR WEBPAGE FOR INITIATING SERVICE REQUESTS IS CURRENTLY INACTIVE. HOPING YOU WILL NOTIFY SERRAMONTE VW TO BE ACCESSIBLE SO AS TO RESPOND TO SAFETY RECALLS. THIS IS MY EXPERIENCE BUT THERE ARE LIKELY OTHER OWNERS WHO HAVE EXPERIENCED THE SAME ISSUE OF GETTING IN TOUCH WITH SERRAMONTE VW. THE DEALERSHIP SHOULD NOT BE SO BUSY AS TO NOT RECEIVE PHONE CALLS.

NHTSA #: 10936749
mediumUNKNOWN OR OTHER
Filed: Oct 2015

TL* THE CONTACT OWNS A 2015 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE MANUFACTURER'S MISREPRESENTATION OF THE EMISSION RESULTS AFFECTED THE VALUE OF HER VEHICLE. AS A RESULT, NO ONE WANTED TO BUY THE VEHICLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VIN WAS NOT PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA #: 10785082

Other 2015 Volkswagen Jetta Issues