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2015 Volkswagen Jetta Airbags Problems

12 owner-reported airbags complaints from NHTSA data

12
Complaints
1
Recalls
4
Crashes
Jan 2017Dec 2025
Date Range

Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.

Airbags Recalls (1)

RECALLCampaign #15V627000

AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE-INACTIVE

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2015 Jetta vehicles manufactured September 8, 2014, to November 28, 2014, Golf vehicles manufactured April 2, 2014, to December 3, 2014, and E-Golf vehicles manufactured July 26, 2014, to October 18, 2014. The affected vehicles are equipped a Passenger Occupant Detection System (PODS) that may have been manufactured improperly. As a result, the front passenger seat occupant may be improperly classified or may not be detected.

Fix: Volkswagen will notify owners, and dealers will replace the PODS control module, free of charge. The recall began on November 20, 2015. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswgen's number for this recall is 69L6.

Owner Complaints (12)

criticalAIR BAGS
Filed: Dec 2025

Your airbag warning lamp came on, along with a tire pressure warning, and your steering wheel buttons stopped working. A service center diagnosed this as a faulty clock spring, which is the part that connects your airbag system to the steering wheel controls. This is a safety concern because if the clock spring fails completely, your airbags may not deploy in a crash. The fix will likely involve replacing the clock spring assembly.

NHTSA #: 11704592
highAIR BAGS
Filed: May 2025

Your front passenger airbag warning light stays on while driving. A mechanic found that the passenger seat occupant sensor (which detects whether someone is sitting there) is faulty and needs to be replaced. This prevents the airbag system from working properly on the passenger side. The repair will involve replacing the faulty occupant sensor under the passenger seat.

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NHTSA #: 11663177
mediumAIR BAGS
Filed: Aug 2022

Horn occasionally stops working. Buttons on steering wheel won't work not allowing access to computer.

NHTSA #: 11478048
mediumAIR BAGS,SEATS
CrashFiled: Oct 2020

AS THE THIRD CAR IN A 4 CAR ACCIDENT, IT WAS THE ONLY ONE WHERE AIRBAGS FAILED TO DEPLOY. ADDITIONALLY IT WAS THE MOST DAMAGED. THE FRONT DRIVERS SEAT BROKE UPON REAR IMPACT PRIOR TO THE CAR BEING FORCED INTO THE VEHICLE IN FRONT OF ME. I WAS STOPPED AT THE TIME.

NHTSA #: 11365846
mediumAIR BAGS
CrashFiled: Jun 2020

CAR WAS TRAVELING APPROXIMATELY 30MPH ON A SUBURBAN STREET AND WAS BROAD SIDED ON THE DRIVERS SIDE. THE IMPACT AREA WAS DRIVERS FRONT TIRE AND THE A POST. CAR WAS DECLARED TOTAL BY INSURANCE COMPANY. CONCERN IS, THE DRIVERS DOOR AIR BAG DID NOT DEPLOY. THIS IMPACT WAS STRONG ENOUGH TO RIP THE A POST IN THE MIDDLE AND BUCKLE IT INWARD. THE IMPACT WAS BEFORE THE DOOR WHICH SHOULD OF TRIGGERED THE AIRBAG. THE CAR THAT HIT MINE RIPPED THE OUTER SHELL FROM THE DOOR AND PUNCTURE A LARGE HOLE IN THE LOWER FRONT CORNER. THE ARM TO PROTECT THE DRIVER THAT IS LOCATED IN THE DOOR WAS ALSO SEVERELY DAMAGED. I HAD A BODY SHOP TECHNICIAN LOOK AT THE AIR BAG SENSOR WHICH CAN BE SEEN IN THE DOOR AND THERE IS DAMAGE ALL AROUND THE SENSOR. WHY WOULDN'T THE AIR BAG GO OFF WITH SUCH A HARD IMPACT SO CLOSE TO THE DRIVER IN A SMALL COMPACT CAR?? *TR

NHTSA #: 11327301
mediumAIR BAGS
Filed: Nov 2019

2015 VOLKSWAGEN JETTA. CONSTITUENT WRITES REQUESTING FOR AIRBAG ON-OFF SWITCH. *LD *JS

NHTSA #: 11280090
mediumAIR BAGS
CrashFiled: Jul 2019

I WAS IS A CAR ACCIDENT THAT TOTALED MY 2015 JETTA TDI. THE FRONT END OF MY CAR WAS IMPACTED TO THE POINT WHERE THE HOOD BLOCKED MY WINDSHIELD AND THE ENGINE ITSELF WAS PARTIALLY CRUSHED. THE AIRBAGS DID NOT DEPLOY. I SUSTAINED A CONCUSSION BECAUSE MY HEAD HIT THE STEARING WHEEL. THIS WAS A THREE CAR ACCIDENT ON A HIGHWAY.

NHTSA #: 11231532
mediumAIR BAGS
Filed: Sep 2018

TL* THE CONTACT OWNS A 2015 VOLKSWAGEN JETTA. WHETHER THE VEHICLE WAS PARKED OR BEING DRIVEN, THE PASSENGER AIR BAG WARNING INDICATOR ILLUMINATED WHEN THE PASSENGER SEAT WAS UNOCCUPIED. THE VEHICLE WAS TAKEN TO LAKELAND VOLKSWAGEN (209 S LAKE PARKER AVE, LAKELAND, FL 33801, (863) 804-6160) WHERE THE CAUSE OF THE FAILURE WAS UNDETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V672000 (AIR BAGS). THE APPROXIMATE FAILURE MILEAGE WAS 42,000.

NHTSA #: 11129283
mediumAIR BAGS,SEATS
Filed: Sep 2018

MY VEHICLE IS DISPLAYING THE EXACT DEFECT DESCRIBED IN NHTSA RECALL NUMBER 15V627000 FOR VOLKSWAGEN'S 2015 JETTA. MY VEHICLE WAS MANUFACTURED IN NOVEMBER OF 2014, WHICH FALLS WITHIN THE RECALL TIME FRAME. HOWEVER, THE MANUFACTURE REFUSES TO MAKE REPAIRS BECAUSE THEY HAVE NOT INCLUDED MY CAR'S VIN NUMBER IN THE NHTSA RECALL. THIS ISSUE CAN BE OBSERVED WHEN THE VEHICLE IS IN MOTION, AND WHEN IT IS STATIONARY. IT HAS OCCURRED IN SITUATIONS WHERE THE VEHICLE IS ON A CITY STREET AND ON A HIGHWAY AS WELL AS TURNING. I DON'T KNOW WHAT ELSE TO DO AT THIS POINT, I JUST WANT MY VEHICLE TO BE SAFE. THANK YOU.

NHTSA #: 11128070
mediumAIR BAGS
Filed: Apr 2017

PASSENGER SEAT OCCUPANCY SENSOR IS POORLY DESIGNED AND ANYTHING PLACED ON THE SEAT INITIATES THE SENSOR AND THE FASTEN SEATBELT LIGHT AND GONG. ITEMS THAT CAUSE THIS CONDITION HAS BEEN FAST FOOD, SMALL DOGS, PAPERWORK, A CELL PHONE ON A CHARGER, MY CD CASE. I RENTED AN IDENTICAL VEHICLE FROM HERTZ AND THIS ISSUE DID NOT HAPPEN. LOOKING INTO THE PROBLEM ONLINE THIS HAS BEEN A PROBLEM WITH MANY OWNERS STRETCHING BACK TO 2011 MODEL YEARS. IF THE SEAT SENSOR SENSES SOMETHING ON IT AND THERE IS A WRECK BOTH AIRBAGS WILL BE DEPLOYED FURTHER RISKING THE DRIVER TO FLYING DEBRIS. DEALER CLAIMS THIS IS A NORMAL SITUATION. SINCE SOME VEHICLES ARE HAVING THIS PROBLEM AND OTHER VW PRODUCTS ARE NOT I KINDA DOUBT IT.

NHTSA #: 10980512
mediumAIR BAGS
Filed: Jan 2017

THE AIRBAG LIGHT CAME ON. DEALERSHIP SAYS THE AIRBAG MODULE CONTROLLER 4M0959339A03A AND PASSENGER SEAT SENSOR ARE BAD 5C6959340B. ORDERED NEW MODULE, DEALERSHIP ASKED FOR VIN AND SAID THERE IS A SERVICE BULLETIN FOR PART ORDERED. MAYBE SOMETHING WRONG WITH IT THEY SAID. THE VEHICLE WAS IN MOTION WITH NO PASSENGERS WHEN AIRBAG LIGHT WHEN ON INDICATING MALFUNCTION. *TR

NHTSA #: 10944269
mediumAIR BAGS,WHEELS
CrashFiled: Nov 2016

DRIVING ON FREE WAY 210 CATCHING ON RAMP 5 S FRE WAY BOTH FRONT AND BACK LEFT TIRES EXPLODED ON DRIVER SIDE AIRBAGS DID NOT DEPLOY AT INPACT THE MODGILE WAS DEFECTED I WAS SO SHOKED SCARED BUT MY SENSOR WAS ON., ANT THE HEAT COMING OUT OF THE DASH BOARD AND STEERING AND UN SURE CONFUSION. *TR

NHTSA #: 10928719

Other 2015 Volkswagen Jetta Issues