MyCarTSB

2009 Volkswagen Jetta Electronic Stability Control Esc Service Brakes Problems

36 owner-reported electronic stability control esc service brakes complaints from NHTSA data

36
Complaints
2
Crashes
Jan 2017Dec 2016
Date Range

Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.

Owner Complaints (36)

mediumELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES
Filed: Nov 2019

I HAVE BEEN TOLD MY CAR IS NOT ELIGIBLE FOR THE ABS MODULE REPLACEMENT CLAIM BUT THERE IS A PROBLEM WITH IT AS I DRIVE THE CAR. THE BRAKE LIGHT, TRACTION CONTROL LIGHT AND ABS LIGHT ARE ALL ON AND FLASHING WITH A BEEP THAT IS CONSISTENT ONCE THE KEY IS IN THE IGNITION AND IT'S A VERY DISTRACTING SOUND THAT I WISH I COULD FIX MYSELF BUT EVEN THE PART COSTS $600+ AND TO GO TO THE DEALER AND GET IT FIXED FOR $1800. I AM A COLLEGE STUDENT WHO DOESN'T HAVE THE FUNDS TO FIX THIS ISSUE AND I HAVE NOT BEEN GIVEN A REASON WHY MY VEHICLE IS NOT ELIGIBLE FOR THE FIX.

NHTSA #: 11283008
mediumELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES
Filed: Sep 2019

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA. UPON STARTING THE VEHICLE, THE ABS AND STABILITY CONTROL WARNING INDICATORS ILLUMINATED. THE CONTACT INSPECTED THE VEHICLE HIMSELF AND USED A DIAGNOSTIC TOOL TO FIND THAT THE ABS FAILED. THE CONTACT TOOK THE VEHICLE TO MCKENNA VOLKSWAGEN CERRITOS (18303 STUDEBAKER RD, CERRITOS, CA 90703, 855-995-7761) WHERE HE WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE CONTACT STATED THAT THE FAILURE WAS SIMILAR TO NHTSA CAMPAIGN NUMBER: 16V913000(SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL). THE MANUFACTURER WAS CONTACTED, BUT THE OFFICE WAS CLOSED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 179,000.

NHTSA #: 11256950
mediumELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES
Filed: Sep 2019

MY 2009 VW JETTA HAS THE ABS, ELECTRONIC STABILITY PROGRAM (ESP) WARNING LAMPS ILLUMINATED WITH A FLASHING BRAKE WARNING LIGHT DURING NORMAL HIGHWAY DRIVING. THE ABS SYSTEM PROGRAM WAS UPDATED BY MY LOCAL VW DEALER ABOUT TWO YEARS AGO AS A PART OF A VW RECALL THAT WAS MAILED TO US. THE CAR IS EXTREMELY SENSITIVE TO WET OR MOIST ROADS ON A 90F DAY, IT ACTS LIKE IT'S DRIVING ON ICE.

NHTSA #: 11253098
mediumELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES
Filed: Aug 2019

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V913000(SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL). WHEN THE CONTACT INITIALLY RECEIVED THE NOTICE, HE CONTACTED TOM BUSH VOLKSWAGEN (9850 ATLANTIC BLVD, JACKSONVILLE, FL 32225, 904-371-4350) WHO SERVICED THE VEHICLE AND REPLACED THE DEFECTIVE COMPONENTS. TWO YEARS LATER, THE CONTACT'S WIFE NOTICED THAT THE ABS AND BRAKE WARNING INDICATORS WERE ILLUMINATED UPON STARTING THE VEHICLE. THE CONTACT DROVE THE VEHICLE BACK TO THE SAME DEALER AND WAS INFORMED THAT HE WOULD HAVE TO PAY OUT OF POCKET FOR ANY FUTURE REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THEY WERE STANDING BY THE DEALER'S DECISION REGARDING THE HANDLING OF THE VEHICLE. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 135,000. *TT *JS CONSUMER STATED I WAS CONTACTED BY SARAH AT VW OF AMERICA'S CUSTOMER CARE DEPARTMENT AND TOLD THAT THE UPDATE THAT WAS DONE AND CODE THAT IS SHOWN DOES NOT HOLD THEM RESPONSIBLE FOR HONORING THE RECALL. I HAVE TRIED TO GET INFO ON HOW THE CODE WORKS WITH THE ABS MODULE AND WAS TOLD THERE IS NO ONE TO EXPLAIN. *JB

NHTSA #: 11243372
mediumELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES
Filed: Jul 2019

BRAKES LOCKING UP..LIGHTS FOR ABS STABILITY ON

NHTSA #: 11234075
mediumELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES
Filed: Jul 2019

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V913000 (SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL). THE VEHICLE WAS TAKEN TO HOVER CLAY COOLEY VOLKSWAGEN OF RICHARDSON (300 NORTH CENTRAL EXPRESS WAY, RICHARDSON, TX 75080, 214-336-5770). THE DEALER STATED THAT THEY WOULD NOT REPLACE THE ABS CONTROL MODULE FREE OF CHARGE. THE MANUFACTURER WAS CONTACTED AND ADVISED THE CONTACT TO SEND AN INVOICE WITH THE COST FOR THE ABS CONTROL MODULE AND THEY MAY PROVIDE REIMBURSEMENT. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA #: 11230869
mediumELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES
Filed: Mar 2019

ABS VW JETTA RECALL. MY 2009 VW IS CURRENTLY UNDER A SAFETY RECALL FOR ABS SYSTEM FAILURES. THE ABS SYSTEM ON MY CAR HAS IN FACT FAILED, YET THE DEALER IS REFUSING TO COMPLETE THE RECALL BECAUSE THE SYSTEM IS IN FAILURE AND THEY CLAIM THAT THE SOFTWARE CANNOT BE UPDATED TO SEE IF THE SYSTEM IS FAILING. THE DEALER INSTRUCTED ME TO REPLACE THE ABS SYSTEM IN MY CAR (AT MY OWN COST) SO THEY CAN COMPLETE THE SOFTWARE CHECK. THE ESTIMATE FOR THE REPAIR WAS $2900. I REFUSED AS THE PART IN QUESTION IS UNDER RECALL. THEY CLAIM THE RECALL DOES NOT COVER MY FAILED ABS SYSTEM. I BELIEVE VOLKSWAGEN IS ABDICATING THEIR SAFETY RESPONSIBILITIES FOR A KNOWN PROBLEM AND FAILED PART IN THEIR CARS. IN A CURSORY REVIEW ONLINE THERE ARE HUNDREDS OF SIMILAR COMPLAINTS TO BE FOUND ONLINE. I HOPE THAT THE NTSB IS REVIEWING SIMILAR COMPLAINTS AND WILL COMPEL VW TO MAKE THE MECHANICAL REPAIRS TO THE ABS SYSTEMS NECESSARY, NOT JUST CHECK THE SOFTWARE.

NHTSA #: 11184406
mediumELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES
CrashFiled: Oct 2018

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V913000 (SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL). THE CONTACT DID NOT RECEIVE A NOTIFICATION. WHILE DRIVING, THE BRAKE PEDAL WAS DEPRESSED, BUT FAILED TO RESPOND. AS A RESULT, THE CONTACT CRASHED INTO A CONCRETE STRUCTURE. THERE WERE NO INJURIES, BUT THE CONTACT WAS A BIT SHAKEN UP. A POLICE REPORT WAS NOT FILED. THE INSURANCE COMPANY TOWED THE VEHICLE TO A COLLISION CENTER TO INSPECT THE DAMAGES. THE DEALER WAS NOT CONTACTED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 51,000.

NHTSA #: 11139748
mediumELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES
Filed: Sep 2018

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V913000(SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL). THE DEALER (MURFREESBORO HYUNDAI, LOCATED AT 2203 NW BROAD ST, MURFREESBORO, TN) REFUSED TO PERFORM THE REPAIR UNTIL THEY REPAIRED ANOTHER PORTION OF THE ABS. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA #: 11129144
mediumELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES
Filed: Aug 2018

ABS MODULE RECALL I HAVE AN INCOMPLETE RECALL THAT VOLKSWAGEN IS NOT TRYING TO FIX. THEY ARE SAYING THAT THEY ARE NOT GETTING A CONNECTION TO BE ABLE TO READ THE RECALL AND THAT I WOULD HAVE TO BUY THE NEW ABS MODULE SO THAT THEY COULD DO AN UPDATE ON THE NEW MODULE. WHEN IT CLEARLY STATES IN THE RECALL THAT ABS MODULES WITH AN INSUFFICIENT GROUND CONNECTION WOULD BE REPLACED. VOLKSWAGEN HAS DONE NOTHING BUT SAY THEY CAN'T GET THE CODE TO SHOW FOR THEM TO PERFORM THE RECALL. I UNDERSTAND WHY VOLKSWAGEN HAS THE MOST COMPLAINTS BECAUSE EVEN IF IT'S SOMETHING THEY ARE REQUIRED TO FIX THEY WILL TRY TO WEASEL THEIR WAY OUT OF REMEDYING THE SITUATION.

NHTSA #: 11123043
mediumELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES
Filed: Jun 2018

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V913000 (SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL). THE CONTACT SCHEDULED AN APPOINTMENT WITH THE DEALER (BROWN'S VOLKSWAGEN, 10501 MIDLOTHIAN TURNPIKE, RICHMOND, VA 23236, (804) 379-7283) FOR DIAGNOSTIC TESTING. THE DEALER LOCATED FAILURE CODE: DTC 125 (WHICH WAS RELATED TO THE RECALL) AND STATED THAT THE ABS CONTROL MODULE WOULD NEED TO BE REPLACED WITH THE SOFTWARE UPGRADE. THE DEALER ALSO LOCATED FAILURE CODE: DTC 124 (UNKNOWN). THE CONTACT STATED THAT THE DEALER WAS AWAITING A RESPONSE FROM THE MANUFACTURER TO RESOLVE THE DTC 124 FAILURE CODE. THE MANUFACTURER PROVIDED A CASE NUMBER AND THE CONTACT WAS AWAITING A REMEDY. THE CONTACT PLANNED TO TAKE THE VEHICLE TO AN INDEPENDENT MECHANIC FOR FURTHER DIAGNOSTIC TESTING. THE FAILURE MILEAGE WAS NOT AVAILABLE.

NHTSA #: 11102433
mediumELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES
Filed: Mar 2018

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA. WHILE DRIVING APPROXIMATELY 40 MPH, THE CONTACT DEPRESSED THE BRAKE PEDAL, BUT THE VEHICLE FAILED TO STOP. THE VEHICLE STARTED TO DECELERATE AND WAS ABLE TO COME TO A COMPLETE STOP. THE TRACTION CONTROL, ABS, BRAKE, AND TIRE PRESSURE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE BRAKE PRESSURE SENSOR FAILED AND NEEDED TO BE REPLACED. THE CONTACT CALLED BRANDON VOLKSWAGEN AT (813) 630-4000 (LOCATED AT 9816 E ADAMO DR, TAMPA, FL 33619) AND WAS INFORMED THAT EITHER THE ABS MODULE OR THE SPEED SENSOR FAILED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V913000 (SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 101,000.

NHTSA #: 11076531
mediumELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES
Filed: Feb 2018

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA. WHILE DRIVING APPROXIMATELY AT 80 MPH, THE ABS, ELECTRONIC STABILITY CONTROL, AND BRAKE WARNING INDICATORS SUDDENLY ILLUMINATED AND REMAINED LIT. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT INDICATED THAT THE VEHICLE WAS SERVICED IN MAY OF 2017 PER NHTSA CAMPAIGN NUMBER: 16V913000 (SERVICE BRAKES) AND THE ABS CONTROL MODULE SOFTWARE WAS UPDATED. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED THE SAME FAILURES LISTED IN THE RECALL. THE MANUFACTURER AND LOCAL DEALER (VISTA VOLKSWAGEN, 700 N. FEDERAL HWY, POPENO BEACH, FL) WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 129,000.

NHTSA #: 11066696
mediumELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES
Filed: Jan 2018

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA. THE CONTACT WAS EXPERIENCING A PROGRESSING FAILURE WITH THE ABS AND ELECTRONIC STABILITY CONTROL INDICATORS ILLUMINATING AND THE BRAKE LIGHT FLASHING. MONTHS LATER, THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V913000 (SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL). THE CONTACT CALLED CHARLES MAUND VOLKSWAGEN (6900 BURNET RD, AUSTIN, TX 78757, (512) 458-1111) AND WAS INFORMED THAT THE REMEDY WAS NOT AVAILABLE. THE VEHICLE WAS DIAGNOSED BY THE DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.

NHTSA #: 11064646
mediumELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES
Filed: Oct 2017

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA. THE CONTACT STATED THAT WHEN THE BRAKE PEDAL WAS DEPRESSED, THERE WAS AN ABNORMAL VIBRATION. ALSO, THE VEHICLE VEERED LEFT OR RIGHT WHEN BRAKING AND THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD NUMEROUS TIMES. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V913000 (SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL). THE DEALER (TEAM VOLKSWAGEN OF HAYWARD, 25115 MISSION BLVD, HAYWARD, CA 94544, (510) 885-1000) INDICATED THAT THE REMEDY AND PARTS WERE AVAILABLE. THE REGIONAL CASE MANAGER INDICATED THAT THE MANUFACTURER WOULD NOT PROVIDE A SOLUTION BECAUSE OF THE AGE AND MILEAGE OF THE VEHICLE. THE CONTACT WAS UNCERTAIN AS TO WHEN THE VEHICLE WOULD BE REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 138,000. PARTS DISTRIBUTION DISCONNECT.

NHTSA #: 11033922
mediumELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES
Filed: Jul 2017

WHEN DRIVING ON A WINDEY ROAD THE ABS LIGHT CAME ON AND THE CAR WAS BREAKING FUNNY. I CHECKED ONLINE TO SEE IF THERE WAS ANY RECALLS ON MY VEHICLE AND FOUND THAT THE ABS MODULE SOFTWARE NEEDED TO BE UPDATED. THE RECALL ALSO STATED THAT THE ABS MODULE MAY NEED TO BE REPLACED DUE TO THIS PROBLEM. I TOOK IT IN AND HAD THE UPDATE INSTALLED, SO NOW THAT I HAVE IT BACK, IT IS WORSE THAN EVER. THEY SAID THAT I WOULD NEED TO REPLACE THE ABS MODULE FOR $1,6665 IN ORDER TO GET MY CAR WORKING RIGHT AGAIN. "WASN'T IT INCLUDED" I ASKED. THEY SAID IT WAS A SEPARATE PROBLEM AND THE ERROR CODE WAS NOT IN THE PERIMETERS. I'M NOT THE ONLY ONE WITH THIS PROBLEM DO TO VOLKSWAGEN'S SCREW UP WITH THE SOFTWARE. I'VE CHECKED AROUND AND THERE ARE MANY OTHERS THAT ARE HAVING THE SAME PROBLEMS. JUST THE OTHER DAY THE EPC LIGHT CAME ON AND THE SPEEDOMETER STOPPED WORKING BECAUSE APPARENTLY THE ABS MODULE ON THIS VEHICLE ALSO TRACKS YOUR SPEED. I'M NOT THE ONLY ONE AND THIS IS A BLATANT FAULT TOWARDS VOLKSWAGEN AND THEIR SHADY PRACTICE.

NHTSA #: 11010578
mediumELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES
Filed: Jul 2017

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA SPORTWAGEN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V913000 (SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER UNION VOLKSWAGEN LOCATED AT 2155 US-22, UNION, NJ 07083; PHONE NUMBER: (908) 687-8000 WAS CONTACTED AND INFORMED THE CONTACT THAT THE MODULE NEEDED TO BE REPLACED BEFORE THE RECALL COULD BE REPAIRED. THE MANUFACTURER WAS CONTACTED AT 800-822-8987 AND WAS INFORMED THAT THE MODULE COULD NOT BE UPDATED BECAUSE THERE WERE FAULT CODES. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE AND A CASE NUMBER WAS NOT PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA #: 11006158
mediumELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES
Filed: May 2017

RECALL 45F2- WHILE DRIVING MY CAR UNDER NORMAL CONDITIONS THE ABS LIGHT CAME ON. COINCIDENTALLY THE NEXT DAY I RECEIVED A LETTER IN THE MAIL STATING THERE WAS A RECALL ON THE ABS FOR MY VEHICLE. WHEN I CONTACTED VW THEY COULD NOT FIND THE RECALL. I DID A SEARCH AND FOUND IT IN 5MINS. I CONTACTED THEM AGAIN AND TOLD THEM I FOUND IT THEY PROCEEDED TO SCHEDULE AN APPOINTMENT. AFTER THEY WORKED ON MY CAR AND DID THE SOFTWARE UPDATE THE ABS LIGHT WAS STILL ON. THEY TOLD ME MY ABS PUMP HAD A FAILURE CODE OF 01276/12 (ABS PUMP ELECTRICAL ERROR IN CIRCUIT REMAINS) AND THAT THE RECALL DID NOT COVER IT AND QUOTED ME TO REPLACE THE WHOLE ASSEMBLY AT $2600. MY UNDERSTANDING IS THAT THE ABS MODULE CONTROLS THE PUMP AND IF THE PUMP FAILS IT IS BECAUSE THE MODULE FAILED. I CONTACTED VW CORPORATE AND THEY GAVE ME THE SAME ANSWER, IT IS NOT COVERED UNDER THE RECALL. IF I DRIVE THE CAR I AM AT RISK OF DYING, MY WIFE AND CHILDREN ARE AT RISK OF DYING. THIS IS ONE OF THE MOST IMPORTANT PARTS OF THE CAR. I CAN NOT BELIEVE VW WOULD TRY AND PUSH THE FIX BACK ON THE CONSUMER!!!!

NHTSA #: 10985930
mediumELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES
Filed: Apr 2017

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V913000 (SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA #: 10970080
mediumELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES
Filed: Mar 2017

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA. WHILE DRIVING APPROXIMATELY 35 MPH, THE ABS, ESC, BRAKE, TRACTION, AND STEERING WHEEL WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ABS FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V913000 (SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 108,000.

NHTSA #: 10968194
mediumELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES
Filed: Mar 2017

THE ABS MODULE ON MY 2009 VW JETTA. AFTER TAKING IT TO THE VW DEALER IN ONTARIO CALIFORNIA ON 12-27-2016, SERVICE ADVISER ROBERT TOBAR INFORMED ME THAT THE ABS MODULE FAILED AND TOLD ME THAT IT NEEDED TO BE REPLACED. I WAS QUOTED $2640.39. I ASKED HIM IF THERE WAS A RECALL FOR THIS PART AND HE SAID NO. SINCE SO MANY PEOPLE HAD THE SAME PROBLEM, I FIGURED IT HAD TO BE A FAULTY PART AND DECIDED TO WAIT FOR THE ANNOUNCEMENT OF A RECALL. IN MARCH 2017, I FOUND OUT THAT APPROXIMATELY 136K VEHICLES WERE RECALLED FOR THE ABS MODULE. MANUFACTURER RECALL NUMBER 45F2/NHTSA RECALL NUMBER 16V913 AFTER SEARCHING MY VIN NUMBER, I FOUND OUT THAT MY CAR IS ELIGIBLE FOR THE RECALL. I TOOK MY CAR TO THE DEALER 3/10/17 9:30AM. THE SERVICE ADVISER IS PHILIP GIBSON. I CALLED PHILIP AT 4:46PM AND HE INFORMED ME THAT THE REPLACEMENT ABS PART WAS PUT ON ORDER AND THAT IT WOULD TAKE APPROXIMATELY 5 DAYS TO FIX. AT 523PM, PHILIP CALLED ME AND SAID THAT BECAUSE MY ABS MODULE ALREADY FAULTED DUE TO THE RECALL, THAT I WASN'T ELIGIBLE FOR THE RECALL AND THAT I WOULD HAVE TO PAY FOR THE FIX TO BE ELIGIBLE FOR THE RECALLED. I TOLD HIM THAT THIS DID NOT MAKE SENSE AND HE AGREED AND TOLD ME TO CALL CUSTOMER CARE AT 9093765411. UNFORTUNATELY, CUSTOMER CARE WAS ALREADY CLOSED. PLEASE HELP.

NHTSA #: 10960088
mediumELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES
Filed: Mar 2017

RE: NHTSA CAMPAIGN NUMBER: 16V913000 I AM FILING THIS COMPLAINT IN THE HOPE THE NHTSA CAN VERIFY THAT WHAT VW HAS INDICATED IS TRUTHFUL AND HOW A CONSUMER CAN DETERMINE WHEN THE RECALL - NHTSA CAMPAIGN NUMBER: 16V913000 - IS APPLICABLE VS. NOT APPLICABLE INDEPENDENT OF VW. I CONTACTED VW REGARDING NHTSA CAMPAIGN NUMBER: 16V913000 ABS / ELECTRONIC STABILITY CONTROL AND DEALER PERFORMED SOFTWARE UPDATE AND TEST DROVE VEHICLE. DEALER AND VW CUSTOMER SERVICE BOTH STATE THE RECALL REPLACEMENT MODULE IS NOT APPLICABLE. THEIR REASON IS REGARDLESS OF THE MODULE BEING FAULTY WITH ERROR CODE 01130 (INDICATIVE OF 'BRAKE ELECTRONICS CONTROL MODULE' (J104) FAULTY ' INTERNET SEARCH - VW 01130 CODE), IT DOES NOT FAIL 'THE NEW DIAGNOSTIC TEST' BECAUSE OF 'FIELD VALUE 124' READING VS. 'FIELD VALUE 125'. THE NHTSA WEBSITE STATES: VOLKSWAGEN WILL NOTIFY OWNERS, AND DEALERS WILL UPDATE THE ABS CONTROL MODULE SOFTWARE TO IMPROVE THE MODULE'S SELF-TESTING ABILITIES. ANY MODULE THAT FAILS THE NEW DIAGNOSTIC TEST WILL BE REPLACED. THESE REPAIRS WILL BE MADE FREE OF CHARGE. I DO NOT UNDERSTAND OR AGREE HOW BOTH VW AND THE DEALER STATE THE MODULE IS FAULTY (AND DEALER INDICATED THE MODULE NEEDS TO BE REPLACED'), YET ALSO INDICATE THE MODULE PASS THE NEW DIAGNOSTIC TEST. I.E. IF IT IS A 'FAULTY' MODULE HOW COULD IT ALSO PASS THE DIAGNOSTIC TEST? UNFORTUNATELY, VW LOST MY TRUST WITH THE 'DIESELGATE' ISSUE AND MY VEHICLE IS IMPACTED BY THIS SCANDAL AND I AM UNABLE TO VERIFY VW IS BEING TRUTHFUL AND, IT SEEMS TO ME, A FAULTY MODULE SHOULD NOT PASS ANY DIAGNOSTIC TEST. WHAT IS IN WRITING ON THE NHTSA WEBSITE AND THE VW WEBSITE (AND WHAT I HAVE BEEN TOLD) REGARDING THIS RECALL NOTICE SEEM TO HAVE DIFFERENT MEANINGS OR UNDERSTANDINGS. SINCERELY AND ENCLOSED IS SCAN OF DEALER'S SERVICE PAPER WORK WITH PERSONAL IDENTIFICATION AREAS BLACKED OUT TO PRESERVE IDENTITIES.

NHTSA #: 10959204
mediumELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES
Filed: Mar 2017

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE BRAKE LIGHT RANDOMLY ILLUMINATED WHILE WAITING TO BE REPAIRED PER NHTSA CAMPAIGN NUMBER: 16V913000 (SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL). THE DEALER WAS CONTACTED SEVERAL TIMES, BUT THE CONTACT WAS UNABLE TO SCHEDULE A REPAIR IN A REASONABLE TIME FRAME. THE MANUFACTURER HAD NOT BEEN NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 119,000. PARTS DISTRIBUTION DISCONNECT.

NHTSA #: 10958779
mediumELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES
CrashFiled: Mar 2017

ON JUNE 22, 2016, WHILE DRIVING ON A WINDING ROAD THE ABS/ESC LIGHTS ILLUMINATED AND FLASHED. THEY WENT AWAY WHEN THE CAR WAS TURNED OFF AND RESTARTED. THEN, ON NOVEMBER 15, 2016, I MADE A DEFENSIVE DRIVING MANEUVER AFTER BEING CUT OFF BY ANOTHER CAR. I WAS DRIVING APPROX 60 MPH ON THE FREEWAY AND APPLIED THE BRAKES QUICKLY TO AVOID HITTING THE OTHER CAR. THE BRAKES LOCKED UP CAUSING THE CARE TO SKID. THE CAR BEGAN TO FISHTAIL AND LOSE CONTROL. I WAS UNABLE TO STEER PROPERLY AND THE ABS SYSTEM NEVER ENGAGED. THE CAR SPUN AND DID 180 DEGREE TURN SLAMMING INTO THE SIDE OF THE FREEWAY WALL CAUSING OVER $4000 IN DAMAGE TO THE CAR. AFTER THE CRASH THE ABS/ESC CAUTION LIGHTS WERE ILLUMINATED AND FLASHING. THE LIGHTS WENT AWAY WHEN THE CAR WAS TURNED OFF AND RESTARTED. THEN ON JAN. 5 2017, DURING ADVERSE WEATHER CONDITIONS (SNOW PACKED ROADS), MY CAR SLID OFF THE FREEWAY AND BECAME STUCK. I HAD TO REQUEST EMERGENCY ROAD SIDE SERVICES TO PULL ME OUT. I WAS TRAVELING UNDER 10 MPH AND THE ABS SYSTEM FAILED TO ENGAGE. ONCE AGAIN THE ABS AND ESC WARNING LIGHTS WERE ILLUMINATED TURNING OFF WHEN THE CAR WAS RESTARTED. ALL OF THESE INCIDENTS APPEAR TO BE DIRECTLY RELATED TO THE RECENT RECALL NOTICE FOR THE ABS CONTROL MODULE FAILURE.

NHTSA #: 10957945
mediumELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES
Filed: Jan 2017

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V913000 (SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL). THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA #: 10947356
mediumELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES
Filed: Jan 2017

ABS, TRACTION CONTROL, AND BRAKE LIGHT WARNINGS ALL FLASHING. ABS CONTROL MODULE FAULTY AND NEEDED TO BE REPLACED

NHTSA #: 10945170
mediumELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES
Filed: Jan 2017

MULTIPLE WARNING LIGHTS ON DASHBOARD, ABS, TRACTION CONTROL AND BRAKE LIGHTS ALONG WITH 3 AUDIBLE BEEPS. ABS SYSTEM NO LONGER FUNCTIONING ALONG WITH TRACTION CONTROL. MECHANIC HAS INDICATED THERE IS A KNOWN DEFECT WITH THE ABS MODULE IN THIS MODEL YEAR AND JUST WITHIN THE LAST WEEK VW HAS ISSUED A PARTIAL RECALL BUT HAS NOT EXPANDED TO INCLUDE ALL VEHICLES. REPAIR COSTS ARE OVER $2000.

NHTSA #: 10944259
mediumELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES
Filed: Dec 2016

MY WIFE WAS DRIVING HER 2009 VW JETTA AND THE ABS, TRACTION CONTROL AND BRAKE LIGHT COMES ON THE DASHBOARD THE OTHER DAY WITH A BEEPING SOUND ALSO. FIRST LET ME SAY THIS CAR JUST TURNED 65,000 MILES. I HAVE OWNED MANY VEHICLES IN MY LIFETIME AND THIS IS UNACCEPTABLE FOR A MAJOR SAFETY DEVICE TO FAIL AS THIS DID SO EARLY IN THE LIFE OF THIS CAR. I HAVE READ MANY OTHER COMPLAINTS THAT THE ABS CONTROL MODULE FAILS AND CONSUMERS HAVE LOST STEERING. THIS PART IS $1550.00 AND ANOTHER $375.00 TO INSTALL, TOTAL OF $1925.00. YOU CAN ONLY BUY THIS PART NEW AT THE VW DEALER ( JUST CALLED). I CAN'T BELIEVE THIS HAS NOT BEEN RECALLED BY NOW. PLEASE SOMEONE LOOK INTO THIS PROBLEM. I DON'T WANT MY WIFE DRIVING THIS CAR, IT IS NOT SAFE WITH NO ABS WORKING AND POSSIBLE LOSS OF STEERING. ALSO DON'T KNOW IF THIS IS CONNECTED TO THE ABS PROBLEM BUT THE REAR BRAKES ARE USED UP WAY TO SOON. BRAKE DUST ALL OVER THE REAR WHEELS. I'M A CAR GUY AND WORK ON CARS, THIS IS NOT RIGHT.. THANK YOU.. *TR

NHTSA #: 10935128
mediumELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES
Filed: Nov 2016

WHILE DRIVING THE VEHICLE, I HAD TO STOP QUICKLY DUE TO POSSIBLE IMPACT WITH A CAR WHICH RAN A RED LIGHT. MY ABS KICKED IN TO PREVENT WHEEL LOCK UP AND SUDDENLY ESP/ABS LIGHTS CAME ON ALONG WITH 3 LOUD BEEPS AND MY WHEELS LOCKED UP. ABS/ESP LIGHTS STAYED ON AND MY TRACTION CONTROL, STABILITY CONTROL AND ABS DID NOT FUNCTION ANYMORE. CONVENTIONAL BRAKING WAS STILL WORKING NORMAL AND CAR WAS DRIVE-ABLE. UPON PERFORMING A ABS/ESP SCAN FOR FAULTS, IT INDICATED A INTERNAL FAILURE OF THE ABS CONTROL MODULE. TURNING THE CAR ON AND OFF RESETS THE LIGHTS AND ABS FUNCTION IS RESTORED, BUT IF YOU ATTEMPT TO DO ANOTHER PANIC STOP- ALL THE LIGHTS COME ON AND ANTI-LOCK BRAKES DO NOT FUNCTION- BRAKES LOCK UP.

NHTSA #: 10926235
mediumELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES
Filed: Nov 2016

DRIVING DOWN THE HIGHWAY I HAD TO SLAM ON MY BRAKES, EXPECTING THE ABS TO KICK ON I KEPT MY FOOT DOWN UNTIL I REALIZED ALL MY TIRES HAD LOCKED UP AND I STARTED TO SLIDE SIDEWAYS. IN HEAVY TRAFFIC I BEGAN PUMPING MY BRAKES. EVER SINCE, MY ABS SYSTEM WILL WORK FOR A BRIEF SECOND BEFORE SHUTTING OFF. THIS IS A KNOWN ISSUE FOR MANY 2009 MARK V VW VEHICLES INCLUDING THE JETTA. I WAS TOLD BY VW THAT IT WOULD BEA $1600 REPLACMENT ABS MODULE. THIS SHOULD BE RECALLED AS A SAFETY HAZARD BY VWOA.

NHTSA #: 10925547
mediumELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES
Filed: Mar 2016

DURING NORMAL DRIVING ABS, BRAKE, AND ESC LIGHTS TURNED ON TO INFORM ME THERE'S PROBLEM WITH THE BRAKING SYSTEM. MY VEHICLE AT THE TIME ONLY HAD AROUND 55,000 MILES. I BELIEVE THE ABS MODULE PREMATURELY MALFUNCTIONED. VW DEALER CONFIRMED A FAULTY ABS MODULE AND IT WILL COST $2,200 TO FIX IT. WHEN SEARCHING FOR RELATED ISSUES ON THE INTERNET, IF FOUND NUMEROUS SIMILAR COMPLAINTS REGARDING THE ABS FAILURE. I CAN ONLY ASSUME THAT THERE ARE MORE DRIVERS WHO HAVE EXPERIENCED THE PROBLEM LIKE ME, BUT HAS NOT FILED A COMPLAINT YET. I DIDN'T EVEN CONSIDER FILING A COMPLAINT UNTIL I FINALLY GOT IT CONFIRMED THAT IT WAS THE ABS MODULE FAILURE. I BELIEVE VW SHOULD REPLACE THE ABS MODULE AT NO COST TO OWNER.

NHTSA #: 10852215
mediumELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES
Filed: Sep 2015

ABS WARNING LIGHT SOLID YELLOW, BREAK LIGHT FLASHING RED AND BEEPING, ESP/ASR LIGHT SOLID YELLOW (INACTIVE.) VW DEALERSHIP REPLACED ABS MODULE AND PUMP TOTAL BILL $ 3109.44

NHTSA #: 10776577
mediumELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES
Filed: Apr 2015

UPON DRIVING THROUGH A HIGHWAY INTERCHANGE AT A LOWER RATE OF SPEED THE ELECTRONIC STABILITY CONTROL DISCONNECTED WITH AN AMBER SOLID LIGHT ON THE INSTRUMENT CLUSTER INDICATING SO, THE ANTI-LOCK BRAKING SYSTEM ALSO DISENGAGED INDICATED AS WELL WITH AN AMBER SOLID LIGHT ON THE INSTRUMENT CLUSTER, AND THE BRAKE LIGHT WAS FLASHING RED ON THE INSTRUMENT CLUSTER. UPON TURNING OFF THE CAR AND TURNING IT BACK ON IT RESETS, HOWEVER THE ISSUE IS BECOMING MORE COMMON AS TIME GOES ON. *TR

NHTSA #: 10704856
mediumELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES
Filed: Mar 2015

ANTI-LOCK BRAKE AND STABILITY CONTROL FAILURE DURING BRAKING EVENT. DURING BRAKING EVENT ON SLIPPERY SURFACE: 1.) ABS ENGAGED AS NORMAL AT START OF BRAKING EVENT. 2.) ABS STOPPED WORKING AND WHEELS LOCKED UP RESULTING IN VEHICLE ROTATION. 3.) STABILITY CONTROL AND BRAKE WARNING LIGHTS CAME ON ACCOMPANIED BY A BEEP. 4.) AFTER BRAKING EVENT WARNING LIGHTS REMAINED ON AND ABS/STABILITY WERE NON-FUNCTIONAL. 5.) AFTER CAR RESTART WARNING LIGHTS WERE GONE AND ABS/STABILITY CONTROL WORKED. UNDER GENTLE BRAKING ON SLIPPERY SURFACE ABS WORKS. ABLE TO CONSISTENTLY RECREATE ISSUE WITH HARD BRAKING OR HARD ACCELERATION ON SLIPPERY SURFACE. THERE IS NO INDICATION OF AN ISSUE PRIOR TO FAILURE. CAR WAS CHECKED BY VW DEALERSHIP PRIOR TO FAILURE AND NO ERROR CODES WERE RETURNED PERTAINING TO ABS/STABILITY CONTROL. *TR

NHTSA #: 10693144
mediumELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES
Filed: Jan 2014

MY VEHICLE WAS STUCK IN A SNOW DRIFT AT THE END OF MY ROAD. I DEACTIVATED MY ELECTRONIC SKID PROTECTION TO GET MY VEHICLE FREE FROM THE SNOW DRIFT. I SUCCESSFULLY MADE IT ONTO THE ROAD AND ONLY GOING 20MPN DUE TO ICY ROADS AND BAD WEATHER CONDITIONS. 1 TO 2 MILES DOWN FROM WHERE I WAS STUCK, MY ABS AND ESP LIGHT CAME ON AND I ALMOST LOST CONTROL BUT BECAUSE I WAS GOING SO SLOW, I WAS A BLE TO KEEP IT ON THE ROAD. I PULLED INTO THE CLOSEST GAS STATION TO INVESTIGATE AND MY REAR BRAKES WERE LOCKED UP AND WOULD NOT COME LOOSE. I THOUGHT THEY MAY AHVE BEEN FROZEN SO I CLEANED WHAT SNOW WAS ON THERE AND ACTUATED THE BRAKES SEVERAL TIMES, MOVING MY VEHICLE BACK AND FORTH TO BREAK THEM LOOSE. THIS DID NOT WORK SO I DROVE IT ABOUT 4 MILES TO THE CLOSEST VW DEALERSHIP, WHICH WAS VERY DIFFICULT DUE TO THE ICY ROADS AND MY REAR WHEELS LOCKED UP. THE VW TECHNICIAN TOLD ME THAT BECAUSE MY REAR WHEELS WERE STUCK IN THAT SNOW DRIFT AND MY FRONT TIRES WERE TRYING TO GET ME UNSTUCK, A CODE POPPED UP WHICH ACTIVATED MY REAR BRAKES. HE CLEARED THE CODE AND MY CAR WORKS PERFECTLY FINE. IF THIS "CODE" HAD TRIPPED 10 MINUTES LATER, I WOULD HAVE BEEN ON THE HIGHWAY TRAVELING AT HIGHER SPEEDS ON VERY BAD ROAD CONDITIONS AND WOULD HAVE CAUSE AN ACCIDENT. I DO NOT KNOW IF THE DEALERSHIP WAS TRUTHFUL AS TO WHAT THEY FOUND, IF IT WAS TRULY A CODE OR IF THEY WERE JUST FROZEN SHUT WHICH CREATED THE CODE. I JUST WANTED TO CREATE A COMPLAINT TO LOG THIS ISSUE IN CASE THIS HAPPENS AGAIN, I HAVE PROOF OF THE ISSUE AND COMPLAINT. *TR

NHTSA #: 10561644
mediumELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES
Filed: Jun 2012

MY ABS LIGHT CAME ON WHEN I WAS IN CRUISE CONTROL AT 60 MPH AND KNOCKED ME OUT OF CRUISE CONTROL. ANOTHER TIME I WAS GETTING READY TO STOP FOR A STOP SIGN AND THE BRAKE PEDAL STARTED TO VIBRATE AND I ALMOST COULDN'T STOP AND THE ABS LIGHT WENT ON. *TR

NHTSA #: 10460600

Other 2009 Volkswagen Jetta Issues