MyCarTSB

2009 Volkswagen Jetta Brakes Problems

113 owner-reported brakes complaints from NHTSA data

113
Complaints
2
Recalls
5
Crashes
1
Fires
Jan 2020Dec 2010
Date Range

Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.

Brakes Recalls (2)

RECALLCampaign #20E064000

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER

Tenneco Automotive (Tenneco) is recalling certain Beck/Arnley Master Cylinders, part number 072-9831, sold as aftermarket or replacement parts for 2004-2018 Volkswagen Jetta, and 2012-2019 Volkswagen Beetle vehicles. The fluid seal crimp on the master cylinder may be insufficient, causing brake fluid to leak or the cylinder to come apart.

Fix: Beck/Arnley will notify the distributors that sold the master cylinders and will work with the distributors to notify the end users. Affected master cylinders will be exchanged for a new master cylinder (part number 072-9990), free of charge. The recall began October 30, 2020. Owners may contact Tenneco customer service at 1-800-625-9319.

RECALLCampaign #16V913000

SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2009-2010 Volkswagen Jetta A5 Sedan, 2009 Volkswagen Jetta SportWagen, Eos, GTI, Rabbit and Audi A3 vehicles, and 2010 Volkswagen Golf A6 vehicles. The Antilock Brake System (ABS) control unit may fail during ABS or Electronic Stability Control (ESC) activation, possibly causing a loss of vehicle control.

Fix: Volkswagen will notify owners, and dealers will update the ABS control module software to improve the module's self-testing abilities. Any module that fails the new diagnostic test will be replaced. These repairs will be made free of charge. The recall began February 2017. Owners may contact Volkswagen customer service at 1-800-893-5298.

Owner Complaints (113)

criticalSERVICE BRAKES, HYDRAULIC,ELECTRONIC STABILITY CONTROL (ESC)
Filed: Mar 2026

While driving at various speeds, your car produced a burning smell and the odometer stopped working. Multiple warning lights came on (ABS, Brake, DRL, and EPC), and the car felt like the parking brake was engaged. On two occasions, you noticed smoke coming from all four wheels. A dealer diagnosed the problem as a faulty ABS module that couldn't communicate with the car's computer. The ABS module will need to be replaced to restore normal braking and stability control function.

NHTSA #: 11725252
criticalSERVICE BRAKES
Filed: Jan 2025

Your brake fluid is leaking from the ABS cylinder, which is causing your brakes to feel soft and spongy when you try to apply them. This is a safety issue that needs immediate attention, as compromised brakes reduce your ability to stop the vehicle. The repair will likely involve replacing or rebuilding the ABS cylinder and bleeding the brake system to remove air and refill with fresh brake fluid.

NHTSA #: 11636235
criticalSERVICE BRAKES
Filed: Mar 2024

Your ABS (anti-lock brake) warning light turned on, and you received a recall notice from Volkswagen. When you took your car to the dealer, they said the ABS control module and pump were the problem but claimed it wasn't covered by the recall—so they closed out the recall without fixing anything. This is a serious issue since your brakes didn't work properly when your daughter was driving in the rain.

NHTSA #: 11579650
criticalSERVICE BRAKES, HYDRAULIC,ELECTRONIC STABILITY CONTROL (ESC)
Filed: Mar 2024

Your brakes made grinding sounds and the pedal sank to the floor when you tried to stop, though the vehicle eventually stopped. Your ABS, traction control, and brake warning lights came on, and your speedometer stopped working. A recall repair was performed to update your ABS software, but the problem happened again. The dealer said your ABS module needs to be replaced, but the part was on backorder. The fix will require replacing the ABS control module once it's available.

Parts you may need:

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NHTSA #: 11579349
criticalSERVICE BRAKES
Filed: Feb 2023

Your car's anti-lock braking system (ABS) control module has failed, which can reduce braking power and increase stopping distance. You may experience unexpected sudden braking, need more effort to brake, or have wheels that lock up. Your dashboard brake light is flashing, and an independent service center confirmed the ABS control module is faulty. The fix will likely involve replacing the ABS control module assembly.

NHTSA #: 11507693
criticalSERVICE BRAKES
Filed: Feb 2023

Your car's ABS module isn't communicating properly with other brake and steering systems, causing warning lights to turn on and off unpredictably. When a mechanic clears the error codes, the lights go away temporarily but return within days. This intermittent electrical communication failure is affecting your ABS, power steering, brake lights, and skid control systems, making it difficult to predict when the problem will occur again.

NHTSA #: 11505296
highSERVICE BRAKES, HYDRAULIC,POWER TRAIN,ENGINE
Filed: Aug 2025

Your car stalled while driving at 50 mph, and multiple warning lights came on. This problem happened repeatedly while driving, so you pulled over and stopped using the vehicle for safety reasons. A mechanic found that your ABS (anti-lock brake) module had failed. The fix will likely involve replacing the ABS module.

NHTSA #: 11682847
highSERVICE BRAKES, HYDRAULIC,ELECTRONIC STABILITY CONTROL (ESC)
Filed: Nov 2024

Your ABS and electronic stability control (ESC) warning lights are turning on and off intermittently. Your car is part of a recall (NHTSA Campaign 16V913000) for this exact issue, which is caused by a faulty ABS module that can't communicate with your car's computer. The dealer diagnosed the problem but refused to repair it under recall coverage, and the repair hasn't been completed despite the recall being issued some time ago.

NHTSA #: 11627688
highSERVICE BRAKES, HYDRAULIC,ELECTRONIC STABILITY CONTROL (ESC)
Filed: Jul 2024

Your 2009 Jetta was subject to a recall for ABS and stability control issues, but the dealer said the replacement part wasn't available for an extended period. Your ABS warning light and chime activated on the dashboard along with other warning lights. When you took it to the dealer for diagnosis, they said your ABS module needed to be replaced but wanted to charge you for it, claiming the recall only applies if the ABS has already failed — even though the recall campaign should cover the replacement at no cost.

NHTSA #: 11602633
highSERVICE BRAKES, HYDRAULIC,ELECTRONIC STABILITY CONTROL (ESC)
Filed: Oct 2023

Your car's ABS (anti-lock braking system) and electronic stability control are malfunctioning, causing warning lights to appear on your dashboard. The ABS control module software needs to be updated and the ABS module itself likely needs to be replaced. This is a known issue covered under NHTSA Campaign 16V913000, but Volkswagen has indicated you may be responsible for repair costs despite the recall.

NHTSA #: 11550484
highSERVICE BRAKES, HYDRAULIC,ELECTRONIC STABILITY CONTROL (ESC)
Filed: Sep 2023

While driving, your dashboard lit up with multiple warning lights — ABS, EPC (Engine Power Control), and power steering — and your transmission wouldn't shift properly and your speedometer stopped working. An independent mechanic said your ABS module needed replacement, and you believe this is related to a known safety recall. The dealer couldn't diagnose the problem because of all the warning lights being triggered at once, so the vehicle wasn't repaired.

NHTSA #: 11544498
highSERVICE BRAKES, HYDRAULIC,ELECTRONIC STABILITY CONTROL (ESC)
Filed: Jul 2023

Your ABS and Electronic Stability Control (ESC) warning lights came on when you started your vehicle. The dealer identified this as a known issue covered under a recall, but the manufacturer refused to repair it, claiming the problem wasn't actually the recall issue because the car's computer couldn't communicate with the ABS module. Your vehicle was not fixed.

NHTSA #: 11530519
highSERVICE BRAKES,FORWARD COLLISION AVOIDANCE
Filed: Dec 2022

Your car's ABS (anti-lock brake) warning light came on after Volkswagen performed a safety recall on the ABS control module in 2017. When the dealership ran diagnostics, it showed a faulty control module with error code 16352. Volkswagen is refusing to honor the extended warranty that came with the recall repair, claiming the car is a total loss—but it hasn't been in an accident since you purchased it. The fix would likely involve replacing or reprogramming the ABS control module.

NHTSA #: 11499216
mediumSERVICE BRAKES
Filed: Jan 2022

A recall for ABS module for my car was issued, the dealer performed a software update but the unit has since failed in wet conditions and is unsafe and needs to be replaced but my understanding is that the software update fulfills there obligation to the recall. I do not think the software is sufficient as it has still failed

NHTSA #: 11446369
mediumSERVICE BRAKES
Filed: Dec 2021

As I was coming to an immediate stop, due to a deer jumping out in front of me, the car/ brake pedal shuddered and I had to perform an emergency braking procedure by swerving onto the shoulder of the road. Thankfully no one was injured, including the deer, however, my nerves were frayed, as had this been in the snow or any other adverse conditions, what would have been the outcome then? Immediately after this happened the ABS light and flashing brake light appeared on the dash. I have used a scan tool to diagnose the issue to which the code #01130 (ABS Operation Implausible Signal). Through research online- forums it has come to my attention that this is a very common VW issue to the point that the NHTSA has requested/ mandated that a recall should be issued- www.automotive-fleet.com (January 7, 2017). When I went to the VW recall site and plugged in my VIN no recalls were listed?? I will be taking my car to the dealer tomorrow, as I am a one car household and need my '09 Sportwagen for daily transportation to and from work, I am hoping that they will honor the replacement of this faulty safety device.

NHTSA #: 11445014
mediumSERVICE BRAKES
Filed: Aug 2021

Update to recently filed incident report over brake system warnings in VW Jetta: VW Service has now replaced ABS module at cost to me of Approx. $2200. The car had been subject to a recall in 2017 for "45F2 - ABS Control Module Software" and update was performed in April 2017 at no cost. But the recent trouble was also ABS-related:. VW of Kingston service stated: "16352 Fault for ABS Control Module faulty - Not related to recall that was done in 2017." I wish to challenge the conclusion that the 2 ABS incidents were unrelated. Additionally, a 2012 incident should be considered in which the vehicle's engine suddenly stopped on highway and could not be restarted. VW said problem was "Car will not start. Cause: No comm to TCM, ECM, Brake Control Unit, J500, J234. Convenience System, and TPMS System. 97105550 Vehicle Elect system ECM replace. . . Remove reinstall." I submit that the 3 incidents in 2014, 2017 and 2021 involving in some way the brake control units are related and should all have been subject to warranty as safety defects.

NHTSA #: 11430858
mediumSERVICE BRAKES, AIR
Filed: Aug 2021

ABS light, anti-skid light, flashing brake light and audible alarm came on immediately after starting vehicle and do not stop. Had experienced slight but unusual skidding while backing out of parking space on gravel yesterday but car ran ok right after that and then problem started today.

NHTSA #: 11429067
mediumSERVICE BRAKES
Filed: Jul 2021

Abs module failure.

NHTSA #: 11427098
mediumSERVICE BRAKES
Filed: Jul 2021

The contact's friend owns a 2009 Volkswagen Jetta. The contact stated while his friend was driving 50 mph three days after purchasing the vehicle, the ABS, brake and ETC warning lights illuminated. The contact stated that his friend continued to drive the vehicle. The vehicle was not diagnosed nor repaired. The contact stated that his friend was unable to start the vehicle. The vehicle was towed to an independent mechanic who diagnosed that the battery needed to be replaced. The contact stated the vehicle was repaired; however, the warning lights remained illuminated. The dealer was made aware of the failure and informed the contact that the recall repair for NHTSA Campaign Number: 16V913000 (Service Brakes, Hydraulic, Electronic Stability Control) could not be completed on the vehicle until the issues indicated by the warning lights were repaired. The manufacturer was made aware of the failure and confirmed the assessment by the dealer. A case was opened. The vehicle was not repaired. The failure mileage was approximately 130,000.

NHTSA #: 11426513
mediumSERVICE BRAKES
Filed: Apr 2021

THE ABS MODULE HAS FAILED

NHTSA #: 11406371
mediumSERVICE BRAKES
Filed: Mar 2021

MY CAR WAS OPERATING FINE, THEN ONE DAY WHEN STARTING IT ON MY LUNCH BREAK I HEARD THREE LOUD PITCHED BEEPS. UPON STARTING THE CAR MY ABS AND TRACTION CONTROL LIGHTS WERE STEADILY ON WHILE THE BRAKE LIGHT WAS FLASHING. CLEARING THE CODES, THEN DRIVING ABOUT 15 MPH THE CODES WOULD SHOW BACK UP. SCANNED IT WITH A VCDS SCANNER, AND IT SHOWS 16352- CONTROL MODULE- ELECTRICAL ERROR

NHTSA #: 11402627
mediumSERVICE BRAKES, AIR
Filed: Feb 2021

2009 VOLKSWAGEN JETTA. CONSUMER WRITES IN REGARDS TO ABS MODULE SAFETY RECALL. *LD THE CONSUMER STATED THE VEHICLE DID NOT BEGIN TO HAVE ISSUES UNTIL AFTER THE RECALL REPAIR WAS PERFORMED. *JS

NHTSA #: 11394235
mediumSERVICE BRAKES
Filed: Jan 2021

VEHICLE HAD FAULTY ABS BRAKE MODULE, AFTER REPLACING MODULE, THE ERROR STILL EXISTS. BRAKES ARE NOT WORKING CORRECTLY. WHEELS LOCK UP AND THE VEHICLE CANNOT BE STOPPED QUICKLY. ABS, BRAKE, AND TRACTION CONTROL LIGHT ARE FLASHING. BEFORE THE ABS MODULE WAS REPLACED, THE SPEEDOMETER AND POWER STEERING WOULD STOP WORKING. AFTER REPLACEMENT, THEY WORK BUT THE ABS SYSTEM STILL MALFUNCTIONS.

NHTSA #: 11388436
mediumSERVICE BRAKES
Filed: Dec 2020

SHORTLY AFTER THE EMISSIONS RECALLS WHERE DONE IN 2019 AT APROX 184,000. AT APPROX 186,000 MILES THE ABS CONTROL MODULE WENT OUT. THE VEHICLE HAS 190,000 MILES AND I HAVE CALLED MY LOCAL VW DEALER AND THEY SAY NO RECALLS FOR THIS. THERE HAS BEEN OVER 136,000 VEHICLES AFFECTED, SO WHY ISNT MINE UNDER A RECALL? I HAD JUST PURCHASED THE VEHILCE.

NHTSA #: 11383528
mediumSERVICE BRAKES
Filed: Dec 2020

ABS LITE STEADY AND BRAKE LITE FLASHING. UPON BRAKING THESE FAULT LITES LIT... HAD DIAGNOSED AT VW CERTIFIED FACILITY... ABS MODULE HAS FAILED.

NHTSA #: 11377442
mediumSERVICE BRAKES
Filed: Nov 2020

I JUST REPLACE THE ABS MODULER JUST ABOUT 6 MONTH AGO AND SEVERAL THOUSANDS OF DOLLARS. I SEE THAT MY BREAK LIGHTS IS RED AND SAYING I NEED TO REDO MY BRAKES. I HAVE LOOKED AND THEY TELL ME THERE NO RECALLS. I AM WONDERING IF THE ABS MODULER HAVE SOMETHING TO DO WIRH THE BRAKES. I DID READ THERE A RECALL ON THE WIRING HARNESS AND IT AFFECT YOUR BRAKES AND ITS VERY DANGEROUS. I AM CONCERNED IF SOMEONE COULD GET BACK TO ME ON THIS. IT BE VERY APPRECIATED. THANK YOU.

NHTSA #: 11372564
mediumSERVICE BRAKES
Filed: Jul 2020

ABS FAILURE THAT ALIGNS WITH NHTSA CAMPAIGN NUMBER: 16V913000 APPEARED ON MY 2009 JETTA. YEAR, MAKE, AND MODEL ARE COVERED IN THE RECALL THOUGH VW CLAIMS MY VIN DOES NOT FALL WITHIN THE RECALL PARAMETERS. SOLID ABS WARNING LIGHT AND BLINKING BRAKE LIGHT. PRIVATE VW SPECIALIST DETERMINED WE NEED ABS MODULE AND PUMP AT THE COST OF $2500 FOR A KNOWN ISSUE OR WE WILL NOT HAVE ANIT-LOCK BRAKES. PER THE RECALL, THIS CAN CAUSE A LOSS OF VEHICLE CONTROL AND CAN INCREASE THE RISK OF CRASH. FAILURE OCCURRED AT 81K MILES

NHTSA #: 11342546
mediumSERVICE BRAKES
Filed: Feb 2020

VEHICLE WAS INCLUDED IN THE ABS RECALL IN 2017. DEALER DIDN'T REPLACE THE MODULE AT THE TIME, STATING THAT THE SOFTWARE WAS UPDATED, WHICH WOULD DETECT THE FAILURE BEFORE IT ACTUALLY HAPPENED. CUSTOMER WAS TOLD THAT IF THE ABS LIGHT CAME UP, JUST RETURNED FOR THE REPLACEMENT OF THE MODULE FOR FREE BECAUSE IT WAS UNDER WARRANTY. WHEN THE SAID LIGHT CAME UP AFTER A FEW THOUSAND MILES, CUSTOMER RETURNED TO THE DEALER. DEALER INDICATED THAT IT WAS COVERED UNDER THE WARRANTY AND ORDERED THE MODULE FOR REPLACEMENT. CUSTOMER WAS ADVISED THAT IT WAS SAFE TO DRIVE LOCALLY WHILE WAITING FOR A MONTH FOR AN APPOINTMENT. CUSTOMER WAS INFORMED THAT IT WAS FREE MULTIPLE TIMES UNTIL AFTER THE LONG WAIT FOR AN APPOINTMENT AND HOURS OF WAITING DURING THE ACTUAL SERVICE, WHEN 'NOTHING HAS BEEN DONE' BECAUSE IT WAS NOT FREE. DEALER EXPLAINED THAT THE ERROR CODE IN THE VEHICLE WAS DIFFERENT FROM THE ONES ON A PIECE OF PAPER THAT THEY HAD FOR THE RECALL REPLACEMENT. CUSTOMER ASKED WHAT THE CODES MEANT AND WHAT WAS THE PROBLEM WITH THE VEHICLE; DEALER DIDN'T KNOW. HOWEVER, DEALER ADVISED CUSTOMER TO HAVE THE MODULE REPLACED AT CUSTOMER'S COST.

NHTSA #: 11310532
mediumSERVICE BRAKES
Filed: Jan 2020

TL* THE CONTACT'S WIFE OWNS A 2009 VOLKSWAGEN JETTA. WHILE DRIVING VARIOUS SPEEDS, THE ABS WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO BOB BOAST VOLKSWAGEN (4827 14TH ST W, BRADENTON, FL 34207, (941) 755-8585) WHERE IT WAS DIAGNOSED THAT THE ABS CONTROL MODULE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED MULTIPLE TIMES. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 16V913000 (SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND CONFIRMED THAT THE REPAIR WAS PERFORMED AND THE VIN WAS NOT INCLUDED IN ANY OTHER RECALLS. THE FAILURE MILEAGE WAS APPROXIMATELY 113,000.

NHTSA #: 11296730
mediumSERVICE BRAKES
Filed: Dec 2019

TOOK VEHICLE IN FOR ABS RECALL AND WAS TOLD VOLKSWAGEN DENIED THE RECALL BECAUSE THE ABS MODULE WAS BAD. IT IS BAD TO BEGIN WITH. VOLKSWAGEN HAS CAME UP WITH A SCAM TO PLEASE NHTSA BUT NOT SATISFY CUSTOMERS. QUOTED $1532.62 FOR A NEW ONE THAT SHOULD BE REPLACED BY VOLKSWAGEN BECAUSE IT'S ALREADY FAULTY.

NHTSA #: 11288718
mediumSERVICE BRAKES
Filed: Oct 2019

I GOT A RECALL ON MY ABS MODULE AND VOLTSWAGON IS FIGHTING WITH ME AND SAYING THEY'RE NOT PAYING FOR IT OR DOING IT FOR ME WHEN IT CLEARLY STATES ON THE EMAIL I GOT THAT THEY WILL PAY FOR ALL SERVICES. I'M STILL ABLE TO DRIVE IT BUT SINCE IT HAS TO DO WITH MY BRAKES IT MAKES ME VERY NERVOUS.

NHTSA #: 11268874
mediumSERVICE BRAKES
Filed: Aug 2019

MY SON WAS DRIVING DOWN A WINDY ROAD (GOING ABOUT 30, IN THE CITY) WHEN THE BRAKE LIGHT, TRACTION CONTROL AND ABS LIGHTS TURNED ON IN THE DASHBOARD. CAR STOPPED OK AND WAS NOT INVOLVED IN AN ACCIDENT. THE CAR STARTED TO MAKING A BEEPING SOUND. WHEN HE ARRIVED HOME WE CHECKED IT WITH A SCANNER, CLEARED THE CODES. A DAY LATER THE SAME ISSUE WITH THE LIGHTS COME BACK ON. I CALLED VW AND MY LOCAL DEALER AND ALTHOUGH THERE IS A BULLETIN FOR THE ABS FOR MY YEAR JETTA, THEY SAID MY CAR WAS NOT PART OF IT.

NHTSA #: 11243041
mediumSERVICE BRAKES
Filed: Aug 2019

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA. WHILE DRIVING VARIOUS SPEEDS, THE ABS FAILED AND THE ABS WARNING INDICATOR ILLUMINATED. THE CONTACT DISCOVERED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V913000 (SERVICE BRAKES). THE CONTACT DROVE THE VEHICLE TO VOLKSWAGEN OF OLYMPIA (2107 COOPER POINT RD SW, OLYMPIA, WA 98502, (844) 853-3221) AND WAS INFORMED THAT IN ORDER FOR THE RECALL REPAIR TO BE PERFORMED, THE ABS MODULE NEEDED TO BE REPLACED AT THE CONTACT'S EXPENSE. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 177,000.

NHTSA #: 11241378
mediumSERVICE BRAKES
Filed: Jun 2019

RECALL 45F2 WAS PERFORMED ON 3/11/19. ABS LIGHT CAME ON, INDICATING ABS HAD BEEN DISENGAGED ON 5/20/19, WHICH IS THE PROBLEM THAT SHOULD HAVE BEEN FIXED WITH THE RECALL. RETURNED VEHICLE TO DEALERSHIP WHERE RECALL WAS PERFORMED. WAS INFORMED THAT I NEEDED TO PAY FOR PART THAT WAS DEFECTIVE AND THE REASON FOR THE RECALL, ABS MODULATOR. TECHNICAL SERVICE BULLETIN 2046841 FULLY DESCRIBES ISSUE.

NHTSA #: 11217833
mediumSERVICE BRAKES
Filed: May 2019

ABS LIGHTS UP ON DASH AS I AM DRIVING ALONG THE ROAD, CAUSING CONCERN THAT THE CAR WILL BRAKE AUTOMATICALLY.

NHTSA #: 11216990
mediumSERVICE BRAKES
Filed: May 2019

VEHICLE HAS 100,088 MILES ON IT. ON 5/11/2019 THE ABS MODULE WENT BAD. UNDER NHTSA CAMPAIGN RECALL NUMBER 16V913000 THE ABS MODULE SHOULD BE REPLACED. VOLKSWAGON ON 5/14/19 RAN MY VIN # AND SAID NO RECALL APPLIED. THEY REFUSED TO REPLACE THE MODULE DESPITE THE APPLICABILITY OF YOUR RECALL CAMPAIGN NUMBER. THE VEHICLE IS NOW IN A MECHANIC'S GARAGE AND IS INOPERABLE AS COMPUTER CODE 01130 APPLIES. THE ABS WARNING LIGHT AND FLASHING BRAKE LIGHT APPEARED WHILE I WAS IN MY DRIVEWAY AND HAD JUST STARTED UP THE CAR.

NHTSA #: 11207510
mediumSERVICE BRAKES
Filed: Mar 2019

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE ACCELERATED AND DECELERATED WITHOUT WARNING. THE FAILURE OCCURRED INTERMITTENTLY. ALSO, THE ABS WARNING INDICATOR ILLUMINATED. VOLKSWAGEN OF OAKLAND (2740 BROADWAY, OAKLAND, CA 94612, (510) 907-4396) DIAGNOSED THAT THE ABS NEEDED TO BE REPAIRED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 65,000.

NHTSA #: 11189812
mediumSERVICE BRAKES
Filed: Feb 2019

THIS CAR SKIDS OUT AND FISH TAILS WHEN APPLYING BRAKES. I BOUGHT THIS FOR MY TEENAGER DAUGHTER AND I DON'T FEEL IT'S SAFE BECAUSE THE ABS SYSTEM IS TURNED OFF BY BY A FAULTY MODULE. IT'S ALREADY BEEN IN ONE ACCIDENT.

NHTSA #: 11181474
mediumSERVICE BRAKES
Filed: Feb 2019

I WAS ON SNOW AND BRAKED HARD TO TURN INTO MY DRIVEWAY, AS I WAS SLIDING A BIT. I HEARD A POP AND THE SKID, BRAKE AND ABS LIGHTS CAME ON WITH A DINGING ALARM. MY BRAKES STILL SEEMED TO WORK. I TOOK MY CAR TO HAVE IT CHECKED AND WAS TOLD BY MY MECHANIC THAT THE ABS MODULE WAS BAD ACCORDING TO HIS SCANNER. IT WAS BELOW FREEZING AT THE TIME, SO MY MECHANIC TOLD ME TO WAIT FOR THE WEATHER TO WARM UP, AND HOPEFULLY SOMETHING WAS JUST FROZEN. HE SAID THAT IT INDICATED A GROUND WIRE WAS A PROBLEM TO THE ABS MODULE AND MAYBE IT WAS JUST A MATTER OF FIXING THAT, OR THE MODULE WAS BAD. I LOOKED UP THAT THE 2009 JETTAS HAD A PROBLEM AND RECALL ON THE ABS MODULES. I TOOK IT TO THE DEALER, WHO UPDATED SOFTWARE, BUT SAID MINE DIDN'T QUALIFY FOR REPLACEMENT UNDER THE RECALL. I DON'T UNDERSTAND HOW, IF MY MODULE IS BAD AND A GROUND WIRE IS INVOLVED HOW THE RECALL IS NOT VALID.

NHTSA #: 11174756
mediumSERVICE BRAKES
Filed: Jan 2019

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE ABS WARNING INDICATOR FLASHED. THE VEHICLE WAS NOT DIAGNOSED BY A DEALER. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V913000 (SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL). THE VEHICLE WAS DIAGNOSED BY AN INDEPENDENT MECHANIC WHO STATED THAT THE ABS CONTROL MODULE NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 72,000.

NHTSA #: 11172816
mediumSERVICE BRAKES
Filed: Nov 2018

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA. WHILE DRIVING 30 MPH, THE CONTACT ATTEMPTED TO ACCESS THE BRAKE PEDAL AND THE VEHICLE SLID BEFORE IT STOPPED. THE CONTACT STATED THAT THE ABS MODULE WAS FAULTY. IN ADDITION, THE ABS WARNING INDICATOR ILLUMINATED AND CONSTANTLY BEEPED. THE CONTACT WAS ABLE TO DRIVE SAFELY TO THEIR DESTINATION AFTER THE FAILURE. THE VEHICLE WAS TAKEN TO NAPELTON VOLKSWAGEN OF ORLANDO (12700 E COLONIAL DR, ORLANDO, FL 32826, (855) 843-6461) WHERE THE MECHANIC STATED THAT SINCE THE WARNING INDICATOR WAS CURRENTLY ILLUMINATED, THE UPDATE COULD NOT BE PERFORMED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER CALLED THE CONTACT AND STATED THE SAME THING AS THE DEALER. THE FAILURE MILEAGE WAS 120,000.

NHTSA #: 11154740
mediumSERVICE BRAKES
Filed: Oct 2018

2009 VW JETTA PURCHASED IN ST. PAUL, MN, ON APRIL 11, 2018. MILEAGE WAS 130,225. MILEAGE IS CURRENTLY 131,600. THE ABS SYSTEM FAILED ON AUGUST 17, 2018 - MULTIPLE CONTROL PANEL LIGHTS WERE ACTIVATED AND STILL REMAIN ACTIVATED. THERE HAS BEEN A RECALL ON THE ABS CONTROL MODULE SOFTWARE ' VW CODE 45F2. 'CORRECTIVE ACTION' PORTION OF THE RECALL NOTICE: 'UPDATE THE ABS CONTROL MODULE SOFTWARE WITH IMPROVED DIAGNOSTIC CAPABILITY TO DETECT INSUFFICIENT PCU GROUND CONNECTION. ABS MODULES WITH INSUFFICIENT GROUND CONNECTIONS WILL BE REPLACED.' TOOK THE CAR TO VW OF INVER GROVE HEIGHTS. THEY SAID THEY INSTALLED THE SOFTWARE UPGRADE BUT SINCE THE ABS SYSTEM HAD ALREADY FAILED THEY COULD DO NOTHING MORE WITHOUT ME PAYING TO HAVE THE ABS MODULE AND PUMP REPLACED ' APPROXIMATELY $2,300. VW CARE'S ERIC WALDOWSKI, WHO SAID HE WAS THE ASSISTANT TO THE CEO AT VW, SAID THIS TO ME: 'IN THIS CIRCUMSTANCE I WILL NOT STAND BEHIND OUR PRODUCT OR OUR ENGINEERS. WE WILL NOT REPLACE THE MODULE SINCE THE CAR WAS NOT BROUGHT IN FOR THE SOFTWARE UPDATE PRIOR TO THE FAILURE OF THE ABS SYSTEM. WE ARE NOT OBLIGATED TO REPAIR THIS ABS SYSTEM THEREFORE WE WILL NOT.' I DID NOT OWN THE CAR WHEN THE RECALL WAS SENT OUT IN MARCH, 2017. ACCORDING TO THE CARFAX I RECEIVED, THE CAR WAS TAKEN TO VW OF INVER GROVE HEIGHTS FOR "SERVICE" JULY 18, 2017 - WHILE THE RECALL WAS AVAILABLE. I BELIEVE THAT VW OF INVER GROVE HEIGHTS SHOULD HAVE FIXED THE ABS SOFTWARE ACCORDING TO THE RECALL AT THAT TIME. ERIC WALDOWSKI CALLED ME TODAY AND SAID THAT THE "SERVICE" THAT WAS COMPLETED ON JULY 18, 2017 WAS "BODY WORK" AND IT WAS SUBLET TO ANOTHER PROVIDER. THUS, VW OF INVER GROVE HEIGHTS WAS UNDER NO OBLIGATION TO ALERT THE OWNER TO THE RECALL AND/OR FIX IT AT THAT TIME. MY CONTENTION IS THAT VW SHOULD HONOR THE RECALL NOTICE AND REPLACE THE ABS MODULE AT THEIR COST FOR TWO REASONS - FAILURE OF ABS AND WAS IN SHOP.

NHTSA #: 11140628
mediumSERVICE BRAKES
Filed: Sep 2018

THE ABS MODULE FAILED. DEALER SAID THERE WAS NO RECALL FOR MY CAR, BUT I SEE THAT THERE WAS IN FACT A RECALL OF 2009JETTAS FOR THIS EXACT ISSUE. MY REPAIR WAS 1413.48 ON 9/11/18. THE VEHICLE WAS FINE, INSPECTED 8/10/18, ONE MONTH LATER MY 16 YEAR OLD WAS DRIVING TO SCHOOL AND THE ABS LIGHT CAME ON, THE BRAKE LIGHT WAS FLASHING, AND THERE WAS A CONSTANT BEEPING ALARM WHILE DRIVING.

NHTSA #: 11132345
mediumSERVICE BRAKES, HYDRAULIC,ELECTRONIC STABILITY CONTROL (ESC)
Filed: Aug 2018

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE ANTI-LOCK BRAKE SYSTEM, ELECTRONIC STABILITY CONTROL, AND PARKING BRAKE INDICATORS WERE ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V913000 (SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. SHEEHY VOLKSWAGEN OF SPRINGFIELD (6601 BACKLICK RD, SPRINGFIELD, VA 22150, (703) 544-2973) DIAGNOSED THAT THE ANTI-LOCK BRAKE SYSTEM NEEDED TO BE REPLACED DUE TO A LACK OF CONNECTION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS UNKNOWN. PARTS DISTRIBUTION DISCONNECT.

NHTSA #: 11123084
mediumSERVICE BRAKES
Filed: Jul 2018

IN FEBRUARY 2017 I RECEIVED A SAFETY RECALL NOTICE FROM VOLKSWAGEN OF AMERICA, INC. REGARDING A DEFECTIVE ABS CONTROL MODULE SOFTWARE. TO DATE, I HAVE BEEN ATTEMPTED TO HAVE THIS RECALL COMPLETED ON THREE SEPARATE OCCASIONS AND AT DIFFERENT VOLKSWAGEN SERVICE DEPARTMENTS AND HAVE BEEN ADVISED THAT THE RECALL COULDN'T BE COMPLETED DUE TO "LOSS OF COMMUNICATION WITH THE ABS MODULE" CURRENTLY I AM UNABLE TO PASS THE REQUIRED SMOG TESTING AND HAVE BEEN STOPPED BY LAW ENFORCEMENT BECAUSE OF EXPIRED TAGS. MY REGISTRATION FEES ARE PAID IN FULL HOWEVER I AM UNABLE TO PASS A SMOG TEST BECAUSE OF THE RECALL ON MY VEHICLE. I AM A SINGLE MOTHER OF A 22 MONTH OLD GIRL WHO I TRANSPORT IN THIS VEHICLE AND I AM FEARFUL WE ARE IN DANGER OF ACCIDENT DUE TO THIS RECALL OR GETTING TOWED BY THE POLICE I WOULD BE FACED WITH A FINANCIAL HARDSHIP IF THAT WERE TO OCCUR AND IF I SHOULD HAVE TO PURCHASE A NEW VEHICLE.

NHTSA #: 11114103
mediumSERVICE BRAKES
Filed: Jul 2018

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA. WHEN THE IGNITION WAS STARTED, THE TRACTION CONTROL AND ABS INDICATORS ILLUMINATED. WHILE DRIVING 50 MPH, THE VEHICLE STALLED AND BOTH WARNING INDICATORS ILLUMINATED AGAIN. THE CONTACT WAS ABLE TO PULL OVER TO THE SIDE OF THE ROAD TO ALLOW THE ENGINE TO COOL OFF. THE VEHICLE WAS RESTARTED AND THE TRACTION CONTROL WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO LITHIA VOLKSWAGEN OF RENO (7063 S VIRGINIA ST, RENO, NV 89511, (775) 800-5704) WHERE THE CONTACT WAS INFORMED THAT THE ABS CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 127,767.

NHTSA #: 11113141
mediumSERVICE BRAKES
Filed: Jun 2018

ABS THE BRAKES LIGHTS ARE ON THERE A RECALL ON VOLKS WAGON WILL NOT DO IT . I HAVE TO DO EVERY THING ELES ON IT FIRST. I JUST CAME IN FOR THE RECALL NORTHING ELES

NHTSA #: 11100288
mediumSERVICE BRAKES
Filed: Mar 2018

I WAS DRIVING HOME AND THE ENGINE LIGHT, THE ABS LIGHT, THE BRAKE LIGHT APPEAR ON THE DASHBOARD OF MY CAR, THE SPEEDOMETER NEEDLE STOPPED WORKING. AS I APPROACHED THE RED SIGNAL LIGHT ON THE STREET AND PRESSED ON THE BRAKES, I FELT THE WHEELS LOCKING AND UNLOCKING TO THE POINT I WAS WITHOUT BRAKES WHEN I GOT TO THE RED LIGHT, LUCKILY THERE WHERE NO OTHER CARS. NOW I FEEL FOR MY SAFETY AND THE SAFETY OF MY LOVE ONES.

NHTSA #: 11082009
mediumSERVICE BRAKES
Filed: Mar 2018

ONBOARD DIAGNOSTIC CODE -012276 ABS HYDRAULIC PUMP - FLASHING RED BRAKE LIGHT, ABS LIGHT AND ELECTRONIC STABILITY CONTROL LIGHT ILLUMINATED. WHEN STOPPING ON A WET STREET ABS FAILED TO WORK AND CAR SKIDDED.

NHTSA #: 11081709
mediumSERVICE BRAKES
Filed: Feb 2018

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA. WHILE STATIONARY AND DRIVING VARIOUS SPEEDS, THE ABS MODULE MALFUNCTIONED. MOST OF THE INSTRUMENT PANEL INDICATORS ILLUMINATED, INCLUDING THE CHECK ENGINE INDICATOR. SANTA MONICA VOLKSWAGEN IN SANTA MONICA, CALIFORNIA STATED THAT THE ABS MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 38,000. THE VIN WAS NOT AVAILABLE.

NHTSA #: 11074355
mediumSERVICE BRAKES
Filed: Nov 2017

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA. WHILE DRIVING 20 MPH, THE BRAKES SEIZED AND STARTED TO MAKE A GRINDING NOISE. THE CONTACT MENTIONED THAT THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO RELEASE. THE FAILURE OCCURED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (SOUTHERN VOLKSWAGEN GREENBRIER, 1248 S MILITARY HWY, CHESAPEAKE, VA 23320) FOR DIAGNOSTIC TESTING, BUT WAS NOT REPAIRED BECAUSE THE MODULE COULD NOT BE READ. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V913000 (SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL). THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 104,000.

NHTSA #: 11051484
mediumSERVICE BRAKES
Filed: Nov 2017

ABS CONTROL MODULE RECALL 45F2- THE ANTILOCK BRAKE SYSTEM (ABS) CONTROL UNIT MAY FAIL DURING ABS OR ELECTRONIC STABILITY CONTROL (ESC) ACTIVATION, POSSIBLY CAUSING A LOSS OF VEHICLE CONTROL. ABS AND STABILITY CONTROL BECOMES INOPERATIVE- A LOSS OF VEHICLE CONTROL CAN INCREASE THE RISK OF A CRASH. INSUFFICIENT PCU GROUND CONNECTION. ABS PUMP FAILED FAULT CODE 01276/12 ' ABS PUMP ELECTRICAL ERROR IN CIRCUIT REMAINS ABS MODULE CONTROLS THE PUMP. THE SOFTWARE UPDATE IS TO CORRECT INSUFFICIENT GROUND CONNECTION WHICH CAUSES THE PUMP TO FAIL. WHAT DOES THE SOFTWARE UPDATE FIX? PREVENTS MY ABS FROM FAILING HOW IS THE GROUND CONNECTION CHECKED? IF THE SOFTWARE CAN CAUSE THE PUMP TO FAIL AND MY PUMP FAILED SHOULDN'T THE RECALL FIX THAT ISSUE? SPOKE TO VW WITH THEIR REGIONAL MANAGER CALLED NINA A. AT 800-822-8987 OPTION 9 EXTENSION 43320 WHO DENIED MY CLAIM. THEY DID A SOFTWARE UPGRADE ON MY CAR AND THEN LESS TWO MONTHS LATTER MY CARS ABS DOES NOT WORK. EVEN NINA SAID ITS ODD BUT THE CODES COMING BACK SAY IT WASN'T THE SOFTWARE UPGRADE. HOW COINCIDENTAL THIS IS. EVEN THOUGH VW KNOWS MANY OTHER PEOPLE ARE HAVING THIS ISSUE THEY ARE NOT TAKING ACTION.

NHTSA #: 11046042
mediumSERVICE BRAKES
CrashFiled: Aug 2017

I PURCHASED THIS 2009 JETTA VW USED FROM MY DAUGHTER. SHE WAS ORIGINAL OWNER AND DILIGENT ABOUT KEEPING THE MAINTENANCE UP TO DATE. IT HAD 115,000 MILES WHEN I PURCHASED IT AND HAD TO REPLACE BATTERY AND REAR BRAKES WITHIN 3 MONTHS ALTHOUGH SHE HAD REPLACED REAR BRAKES 6 MONTHS EARLIER. MY COMPLAINT IS THE PARKING BRAKE NEVER SEEMED TO HOLD AND I WOULD NEED TO LEAVE THE CAR IN GEAR WHEN PARKING THE CAR ON A HILL. THE CAR HAD ROLLED BACK WHEN I LEFT THE CAR PARKED AT MY WORK 6 MONTHS AGO AND IT ROLLED BACK AND HIT THE SIDEWALK CURB. NO DAMAGE AT THE TIME. TODAY 8/28.17 I WENT TO THE STORE AND PARKED THE CAR OUTSIDE THE STORES ENTRANCE DOOR. THE LOT HAS A VERY SLIGHT SLOPE BUT GENERALLY LEVEL. I PULLED BACK ON THE HAND BRAKE WHICH SEEMED SECURE. WHEN I LEFT THE CAR I WAS GONE FOR LESS THAN 3 MIN WHEN I ENTERED THE STORE. I HAD FORGOTTEN MY CELLPHONE AND RETURNED TO THE CAR WHICH WAS ONLY 10 FT FROM DOOR. IT HAD ROLLED BACK ABOUT 50 FT AND HIT A TREE IN THE PARKING LOT.. THE CRASH CAUSED DAMAGE TO MY REAR RIGHT RIGHT FENDER AND QUARTER PANEL IN THE AMOUNT OF OVER $2000. THIS CRASH WAS DIRECT RESULT OF A FAULTY HAND BRAKE. IT WAS ONLY A MIRACLE THAT NO CAR OR CHILDREN WERE HIT BY THE CAR. ONLY A LONE TREE WAS DAMAGED. I BELIEVE THIS IS A DEFECT OF THIS MODEL. MY DAUGHTER CONFIRMED THAT THIS HAD ALSO OCCURRED WITH HER AFTER SETTING THE PARKING BRAKE TO HIS FULL STOP POSITION. I BELIEVE VW SHOULD TAKE RESPONSIBILITY FOR THE DAMAGES.

NHTSA #: 11020239
mediumSERVICE BRAKES
Filed: Aug 2017

MY ABS MODULE STOPPED WORKING OCT 2016, I HAD IT REPAIRED NOV 2016. I RECEIVED A SAFETY RECALL NOTICE FOR THE ABS MODULE FEB 2017. STATED WOULD REIMBURSE FOR REPAIRS IF THEY HAD ALREADY BEEN MADE. I MAILED REQUESTED INFORMATION 3/3/17. I PHONED ON 4-12-17 TO VERIFY IT WAS RECEIVED. I WAS TOLD IT WAS RECEIVED ON 3/9/17 AND WAS UNDER REVIEW. I WAS TOLD THAT THE RECALL WAS FOR A SPECIFIC PART, NOT THE ENTIRE ABS MODULE AND MY REPAIR BILL DID NOT HAVE THE PART NUMBER THAT WAS REPLACED ON IT. I WAS TOLD TO WAIT FOR A LETTER EXPLAINING WHAT FURTHER INFORMATION THEY WOULD NEED FROM MY MECHANIC AND I SHOULD HAVE THAT LETTER IN A COUPLE OF WEEKS. AFTER A MONTH AND RECEIVING NO LETTER I CALLED ON 5/17/17 AND WAS TOLD STILL UNDER REVIEW, I WOULD HAVE A RESPONSE IN 4 WEEKS. BY 6/23/17 STILL NO LETTER SO I CALLED AGAIN AND WAS TOLD BY THE REP SHE WOULD CALL ME BACK AFTER SHE LOOKED INTO IT. ON 6/26/17 THE VW REP PHONED ME AND STATED THEY WOULD NOT BE PAYING MY CLAIM BECAUSE I HAD THE ABS MODULE REPAIRED INSTEAD OF A COMPLETELY REPLACED. THIS IS THE EXACT OPPOSITE OF WHAT I WAS TOLD ORIGINALLY. I BELIEVE THIS TO BE A SCAM TO NOT HAVE TO PAY. PER THEIR ORIGINAL RECALL LETTER-ATTACHED-IT WAS A SPECIFIC DEFECT IN THE ABS SYSTEM AND NOT THE ENTIRE SYSTEM ITSELF. THE DECLINE LETTER THAT I RECEIVED-ATTACHED-STATES THAT IT WAS NOT COVERED BECAUSE I NEEDED TO REPLACE IT WITH A NEW ABS MODULE. CLEARLY THEY CHANGE THEIR STORY TO SUIT THEIR NEEDS.

NHTSA #: 11014501
mediumSERVICE BRAKES
Filed: Aug 2017

PARTICIPATED IN VOLKSWAGEN RECALL INVOLVING THE ABS AND ESP WARNING LIGHTS AND SYSTEM FAILURE. MY VEHICLE PASSED THE 'SOFTWARE' TEST IN MARCH OF 2017, IN MAY OF 2017 I HAD REPLACED THE BRAKE PADS, ROTORS AND ONE CALIPER, APPROXIMATELY 2,000 MILES LATER ALL OF THE ABS, ESP AND BRAKE WARNING LIGHTS CAN ON. I TOOK THE CAR INTO THE REPAIR SHOP, THEY TOLD ME THAT THEY WOULD NOT RE-RUN THE SOFTWARE UPDATE, THE ABS COULD FAIL AND THEY WOULD NEED TO REPLACE THE ABS MODULE FOR A COST OF $1,700. THE ERROR CODE I WAS GIVEN AT THE DEALERSHIP IS 16352 014, WHICH INDICATES AN ELECTRICAL FAILURE IN THE UNIT, MY UNDERSTANDING IS THAT THIS FAILURE IS PART OF THE RECALL?

NHTSA #: 11013016
mediumSERVICE BRAKES
Filed: Jul 2017

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA. WHILE DRIVING 50 MPH, THE BRAKE PEDAL FAILED TO OPERATE NORMALLY WITHOUT WARNING. THE VEHICLE WAS TAKEN TO SUNTRUP VOLKSWAGEN (LOCATED AT 6000 S LINDBERGH BLVD SAINT, MO 63123 314-892 -8200) WHERE IT WAS DIAGNOSED THAT THE BRAKE CALIPER AND PARKING BRAKE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 118,000.

NHTSA #: 11010484
mediumSERVICE BRAKES
Filed: Jul 2017

ABS MODULE RECALL. I RECEIVED THE RECALL NOTICE FROM VW. PRIOR TO SCHEDULING A SERVICE APPOINTMENT WITH DEALER TO FIX THE ABS UNIT FAILED ON THE CAR. WHEN THE DEALER TESTED IT THEY SAID IT FALLS OUTSIDE OF THE VERY NARROW PARAMETERS THAT VW DEFINED TO COVER THE ABS MODULE FAILURE AND I WOULD NEED TO PAY $2,700 TO REPLACE THE ABS MODULE. THE SERVICE MANAGER CONFIDENTIALLY TOLD ME THEY ARE SEEING A LARGE NUMBER OF SUDDEN ABS MODULE FAILURES AND VW IS NOT COVERING VERY MANY. THEY WROTE THE RECALL AND TEST PROCEDURE TO AVOID HAVING TO COVER THE REPAIR. I BELIEVE THIS IS A BLATANT EFFORT BY VW TO AVOID THE EXPENSE OF ANOTHER COSTLY RECALL ON THE HEELS OF THE DIESEL DEBACLE. I BELIEVE THIS ABS SCANDAL IS A GREAT CANDIDATE FOR ANOTHER CLASS ACTION LAWSUIT AGAINST VW

NHTSA #: 11006472
mediumSERVICE BRAKES
Filed: Jul 2017

2009 VW JETTA SE HAS A RECALL FOR THE ABS MODULE AND THE VW REFUSED TO HONOR THE RECALL. THE DEALER DIAGNOSED THE VEHICLE PRIOR TO THE RECALL AND I WAS TOLD TO WAIT FOR THE RECALL BECAUSE THE ABS MODULE WAS DEFECTIVE. AFTER THE RECALL WAS ISSUED I TOOK MY CAR TO THE DEALER BUT VW REFUSED TO REPLACE THE ABS MODULE, AS STATED BY THE RECALL. REASON GIVEN, IS THAT THE ABS MODULE HAS PRE-EXISTING FAULTS. THIS IS OBVIOUS, THAT IS WHY IT FAILED. THE COMPONENTS ON THE BOARD ARE NOT SOLDERED PROPERLY THUS LEADING TO THE COMPONENTS ON THE BOARD TO COME LOOSE DUE TO THE NATURAL VIBRATION OF THE VEHICLE. THE ABS MODULE IS DEFECTIVE AND A SOFTWARE UPDATE WILL NOT REPAIR A BAD SOLDERING. PLEASE ADVISE.

NHTSA #: 11005419
mediumSERVICE BRAKES
Filed: Jul 2017

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE ABS WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS INSPECTED BY AN INDEPENDENT MECHANIC AND AN APPOINTMENT WAS SCHEDULED WITH A DEALER (CENTRAL VALLEY VOLKSWAGEN, 4620 MCHENRY AVE, MODESTO, CA 95356, (209) 524-6811) FOR DIAGNOSTIC TESTING. THE DEALER AND THE MANUFACTURER INDICATED THAT THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 16V913000 (SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL), ALTHOUGH THE FAILURES WERE IDENTICAL. THE MANUFACTURER PROVIDED NO SOLUTION OTHER THAN HAVING THE DEALER REPLACE THE PART. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.

NHTSA #: 11003675
mediumSERVICE BRAKES, HYDRAULIC,ELECTRONIC STABILITY CONTROL (ESC)
Filed: Jun 2017

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA. THE VEHICLE WAS TAKEN TO HERITAGE VOLKSWAGEN AND THE CONTACT WAS INFORMED OF AN ABS FAILURE WITH THE VEHICLE. AFTERWARDS, THE CONTACT WAS MADE AWARE THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V913000 (SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL). THE VEHICLE WAS TAKEN TO HERITAGE VOLKSWAGEN TO BE REPAIRED, BUT THERE WERE OTHER ISSUES WITH THE ABS. AS A RESULT, THE VEHICLE WAS NO LONGER ELIGIBLE FOR THE RECALL. THE MANUFACTURER STATED THAT THE CAMPAIGN WAS A SOFTWARE ISSUE AND THEY NO LONGER HAD TO ASSIST WITH THE RECALL. THE CONTACT REFERENCED VERBIAGE FROM THE RECALL, WHICH NOTED THAT THE ABS CONTROL MODULES WITH INSUFFICIENT GROUND CONNECTIONS WOULD BE REPLACED. THE FAILURE MILEAGE WAS 108,000. THE VIN WAS NOT PROVIDED. UPDATED 07/19/17*LJ *TR

NHTSA #: 10993278
mediumSERVICE BRAKES
Filed: May 2017

A SAFETY RECALL WAS ISSUED BY VOLKSWAGEN FOR ABS SOFTWARE THAT POTENTIALLY DID NOT PROPERLY IDENTIFY ABS MODULE ERRORS. WHEN I TOOK THE CAR IN FOR SERVICE, THE LOCAL DEALERSHIP INFORMED ME THAT THEY DID NOT HAVE THE REQUIRED PARTS. THEY STATED THAT VW POLICY DID NOT ALLOW THEM TO ORDER PARTS UNTIL THE NEW SOFTWARE WAS LOADED TO ABS MODULE AND A TEST CONDUCTED. VW DEALERSHIP STATED THAT 70% OF ABS BOARDS FAIL TEST AND IT TAKES EIGHT DAYS TO RECEIVE REPLACEMENT PART. I CONTACTED VW CUSTOMER SERVICE AND OPENED A CASE. VW CUSTOMER SERVICE INVESTIGATED AND CONFIRMED VW POLICY PREVENTS DEALERSHIPS FROM ORDERING OR MAINTAINING PARTS INVENTORY FOR RECALLED CARS WITHOUT AN ERROR REPORT. I CONTACTED THE CEO OF VW BUT HAVE NOT RECEIVED A RESPONSE. I WOULD LIKE THE NHTSA'S ASSISTANCE TO HAVE VW COMPLETE THE RECALL REPAIRS AND HAVE REQUIRED PARTS IN INVENTORY TO MAKE REPAIRS.

NHTSA #: 10990812
mediumSERVICE BRAKES
Filed: Apr 2017

ABS, ESP, AND BRAKE LIGHT ALL ACTIVATED AT 93000 MILES. TOOK VEHICLE IN FOR RECALL SERVICE AND WAS DENIED

NHTSA #: 10972234
mediumSERVICE BRAKES
Filed: Mar 2017

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE BRAKE WARNING INDICATOR ILLUMINATED. THE DEALER DIAGNOSED THAT THE ABS MODULE WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V913000 (SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL). THE TECHNICIAN REFUSED TO REPAIR THE VEHICLE AND STATED THAT THE MODULE WOULD NEED TO BE REPLACED BEFORE THE REMEDY COULD BE PERFORMED. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.

NHTSA #: 10969339
mediumSERVICE BRAKES
Filed: Mar 2017

MY 2009 VW JETTA HAD A RECALL RECENTLY. I WAS DRIVING THE CAR AND IT FAILED TO BRAKE ON LINEBAUGH AVE IN TAMPA, FL. WHEN RESEARCHING I CAME ACROSS THE RECALL. I THEN TOOK THE CAR TO VW OF NEW PORT RICHEY LOCATED 4727 US-19, NEW PORT RICHEY, FL. MY CAR WAS AT THIS DEALERSHIP FOR 10DAYS, THE RECALL SUGGESTED AN UPDATE FOR THE ABS CONTROL MODULE AND IF THE UPDATE DID NOT FIX THE ISSUE A REPLACEMENT WOULD BE NEEDED AND COMPLETED AT NO CHARGE. VOLKSWAGEN OF AMERICA WAS CONTACTED AND WE WERE TOLD THAT THE REPLACEMENT WOULD BE UNDER WARRANTY AND IT WOULD BE REPAIRED AFTER WAITING AND PLAYING PHONE TAG WITH VW OF AMERICA AND THE DEALER WE WERE TOLD BY VW OF AMERICA THAT THE ABS CONTROL MODULE WOULD NOT BE REPLACED BY THEM. WE ARE LEFT WITH A CAR UNREPAIRED BY A RECALL THAT IS ON THE CAR. WE WERE INSULTED AND OFFERED A $100 GIFT CARD IN WHICH WAS NEVER RECEIVED. WE HAVE SMALL CHILDREN IN THIS VEHICLE THAT HAS A RECALL. ALL WE ASKED WAS FOR THE ABS CONTROL MODULE BE REPLACED AT NO CHARGE AS WE WERE TOLD. WE OWN 2 VOLKSWAGENS AND WERE THINKING OF A 3RD BUT WITH THIS CUSTOMER SERVICE I AM NOT SURE IF I CAN PURCHASE ANOTHER VW.

NHTSA #: 10960318
mediumSERVICE BRAKES
Filed: Mar 2017

TOOK VEHICLE FOR ABS SYSTEM MODULE RECALL SERVICE. DEALER SAID ABS PUMP ALSO BROKEN, BUT WAS NOT COVERED REPAIR UNDER RECALL. WOULD COST ADDITIONAL $2320 TO FIX. AS A RESULT, VEHICLE ABS SYSTEM STILL NOT FUNCTIONAL. UNSAFE.

NHTSA #: 10960407
mediumSERVICE BRAKES
Filed: Mar 2017

SAFETY RECALL 45F2-ABS CONTROL MODULE SOFTWARE- CAR TO VW DEALER 2-28-17.DEALER EXPLAINED COULD NOT PERFORM RE-CALL DUE TO ABS PUMP NOT PART OF RE-CALL- MY COST WOULD BE $ 2230 FOR NEW PUMP PRIOR TO SOFTWARE UPDATE. IS THIS A BAIT & SWITCH ? THIS IS NOT A TRUE RE-CALL.

NHTSA #: 10957872
mediumSERVICE BRAKES
CrashFiled: Feb 2017

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA. WHILE DRIVING 25 MPH, THE BRAKES FAILED WHEN THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE BEGAN SPUN AND CRASHED INTO A WALL. THE ABS WARNING INDICATOR ILLUMINATED INTERMITTENTLY. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE COMMUNICATION TO THE ABS MODULE FAILED. THE ABS MODULE AND PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL DESPITE HAVING THE SAME FAILURE. THE FAILURE MILEAGE WAS 61,000.*BF *CN

NHTSA #: 10957493
mediumSERVICE BRAKES
Filed: Feb 2017

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE ANTI LOCK BRAKING SYSTEM FAILED. THE CONTACT BECAME AWARE OF THE FAILURE WHILE DRIVING LOW SPEEDS IN LOCAL TRAFFIC. THE CONTACT PERFORMED A DIAGNOSTIC HIMSELF, WHICH LOCATED A FAILURE CODE AT THE ANTI LOCK BRAKE PUMP. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 88,000. UPDATED 05/10/17*LJ

NHTSA #: 10955010
mediumSERVICE BRAKES
Filed: Jan 2017

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA. WHILE DRIVING AT ANY SPEED AND WHEN THE BRAKE PEDAL WAS DEPRESSED, THE BRAKES DID NOT PULSATE. THE BRAKES LOCKED UP AND THEN STOPPED THE VEHICLE. THE "ABS" MESSAGE APPEARED ON THE INSTRUMENT PANEL. THE DEALER DIAGNOSED THAT THE ABS MODULE FAILED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 71,000.

NHTSA #: 10947438
mediumSERVICE BRAKES
Filed: Aug 2016

ABS MODULE FAILED ON MY VEHICLE WITHOUT WARNING AND FOR NO APPARENT REASON AS I WAS DRIVING AT ABOUT 40MPH. CAR HAS ONLY DONE ABOUT 67,000 MILES. THE FAILURE OF THE PART AFFECTED NOT ONLY THE ABS ITSELF BUT THE POWER STEERING, THE GAS GAUGE AND THE SPEEDOMETER, ALL OF WHICH STARTED TO INTERMITTENTLY FAIL. THE PART COST OVER $1600 TO REPLACE AND I WAS WITHOUT A VEHICLE FOR SEVERAL DAYS AS IT TOOK THEM A LONG TIME TO REPROGRAM THE CAR. IT WOULD SEEM THIS IS A VERY COMMON PROBLEM WITH THE 2009 VOLKSWAGEN AND AS THE PART IS SO EXPENSIVE TO REPLACE, VW NEEDS TO ADDRESS THIS.

NHTSA #: 10893223
mediumSERVICE BRAKES
Filed: Jul 2016

I BOUGHT A 2009 JETTA AFTER IT WAS LISTED IN THE NHTSA ARTICLE "SAFEST USED CARS FOR TEENS." WISH I HADN'T. VW HAS A PROBLEM WITH THEIR ABS MODULES FAILING UNEXPECTEDLY, BUT IT IS NOT A RECALL ISSUE. MY ANTI-LOCKS FAILED TODAY AS I ATTEMPTED TO AVOID A VEHICLE NEARLY SIDE SWIPING ME ON AN URBAN INTERSTATE DURING DAYTIME TRAFFIC. THIS CAUSED ME TO SPIN ABOUT 180 DEGREES AND CAN'T BELIEVE I WASN'T T-BONED. THIS VEHICLE SHOULD BE TAKEN OFF OF THAT LIST, AND NOT BE RECOMMENDED AS A SAFE VEHICLE FOR TEENS.

NHTSA #: 10887477
mediumSERVICE BRAKES
Filed: Jun 2016

JETTA'S ABS LIGHT AND TRACTION LIGHTS CAME ON. SPEEDOMETER WILL SPUTTER AND CAR DASHBOARD WILL HAVE A BEEPING SOUND WITH THE BRAKE LIGHT ON AS WELL AS THE ABS LIGHT. CAN WILL STILL DRIVE NORMALLY BUT THE WARNING LIGHTS AND BEEPING SOUND WILL APPEAR EVERY FEW MINUTES. TOOK IT TO THE DEALER AND WAS TOLD MY ABS MODULE NEEDS TO BE REPLACED AND THE REPAIR WILL COST $2400. SEARCHED ONLINE AND OTHER JETTA OWNERS SEEM TO HAVE THIS SAME PROBLEM.

NHTSA #: 10877061
mediumSERVICE BRAKES
Filed: May 2016

I HAD SCARY MOMENTS WHILE I WAS DRIVING MY VW JETTA LAST FRIDAY MAY 13, 2016. SUDDENLY THE VEHICLE STARTED ACTING UP. THE LIGHTS ON THE DASHBOARD THAT COMES ON FOR WARNING STARTED BLINKING INCLUDED ENGINE, BRAKE LIGHTS ARE CONSTANTLY FLASHING, STEERING, ABS, AND E.T.C. (ELECTRONIC THROTTLE CONTROL) + BOLD RED LINE FLASHING ACROSS DRIVE GEARS DISPLAY ALL IN ONE!!!!!! WHICH IS NOT MAKES ANY SENSE. ''. HAD TO MANEUVER OVER TO THE SIDE OF THE ROAD, LUCKY WE DIDN'T GET IN AN ACCIDENT!!!! WHAT ACTUALLY HAPPENS WHEN IT COMES ON IT IS HARD TO STEER, ACCELERATION GOES SLOW, BEEPING HEARING TEST NOISE FREQUENTS, GAS GAUGE GOES TO E, AND SPEEDOMETER GOES ALL THE WAY TO THE END. THIS HAPPENS FREQUENTLY AND DOESN'T MATTER WHAT ROAD OR HIGHWAY I'M IN, WHICH MAKES IT MORE DANGEROUS WHEN IT'S HARD TO STEEL AND THE BRAKE LIGHTS ARE CONSTANTLY FLASHING AND WHEN I STEER THE VEHICLE GOES BACK NOT FORWARD. I TOWED MY VEHICLE TO A LOCAL VW DEALERSHIP AND IT WAS DETERMINED THAT THE ABS MODULE FAILED AND CAUSED THE PROBLEMS. THE COST TO REPLACE ABS MODULE IS $2350 ($1650 ABS MODULE +$700 LABOR). THIS IS OBVIOUSLY A MANUFACTURING DEFECT WHICH CAN CAUSE AN IMMEDIATE HARMFUL AFFECT IF I WAS ON A HIGHWAY OR NOT BEING CAREFUL I COULD HAVE EASILY BEEN IN A LIFE THREATENING ACCIDENT I DON'T THINK IT'S FAIR THAT CONSUMERS SHOULD ABSORB THE COST OF THIS TYPE OF REPAIR I THINK VW SHOULD SEND A RECALL IMMEDIATELY. VW KNOWS ABOUT THIS PROBLEM AND THEY REPLACED THE ABS PART # 1K0 614 517 BEF WITH NEW PART # 1K0 614 517 BK BEF ( I REQUEST THE OLD PARTS FROM THE DEALER) -ATTACHED MY VIDEO THAT I RECORDED AT THE TIME THAT I HAD THIS INCIDENT. HTTPS://DRIVE.GOOGLE.COM/FILE/D/0B1QRIVBDBO7QMLA2Z1RMANBRU3M/VIEW?USP=SHARING HTTPS://DRIVE.GOOGLE.COM/FILE/D/0B1QRIVBDBO7QWDBMRNHGEDHEEEE/VIEW?USP=SHARING HTTPS://DRIVE.GOOGLE.COM/FILE/D/0B1QRIVBDBO7QBFA2TWO5OFVIT2M/VIEW?USP=SHARING

NHTSA #: 10865722
mediumSERVICE BRAKES
Filed: Sep 2015

I WAS DRIVING DOWN THE HIGHWAY AT APPROXIMATELY 55MPH WHEN A CONSTRUCTION VEHICLE SWERVED INTO MY LANE IN FRONT OF ME. I BRAKED QUICKLY - FIRMLY BUT NOT A FULL PANIC BRAKE - AND IMMEDIATELY FELT THE CAR LOSE TRACTION AND START TO SPIN. THERE WAS NO ABS BRAKE PEDAL FEEDBACK. THE CAR DID A PERFECT 180 AND I ENDED UP BETWEEN THE LEFT AND MIDDLE LANES, FACING THE WRONG DIRECTION. THANKFULLY I DIDN'T SPIN OFF OF THE ROAD AND THE CARS BEHIND ME WERE ABLE TO STOP IN TIME - ABOUT A FOOT FROM WHERE MY FRONT BUMPER STOPPED. I WAS EXTREMELY LUCKY AND I COULD HAVE BEEN KILLED. I REVERSED THE CAR, GOT FACING IN THE RIGHT DIRECTION AND THEN PULLED OFF INTO THE SHOULDER TO CATCH MY NERVES AND EVALUATE THE CAR. THERE WAS A BEEPING SOUND AND 'BRAKE' ILLUMINATED ON THE DASHBOARD. I TURNED THE CAR OFF, WAITED A MINUTE AND TURNED IT BACK ON. NO WARNING SOUNDS OR DASH LIGHTS SHOWED ANYTHING WAS WRONG AFTER THE RESTART. I SCHEDULED AN APPOINTMENT WITH MY LOCAL VW DEALER AND FOUND OUT MY ABS MODULE NEEDED TO BE REPLACED AT A COST OF AROUND $2300. NOT TO MENTION THE TWO REAR TIRES I NEEDED TO REPLACE FROM THE WHEELS LOCKING UP AND FLAT-SPOTTING THEM. I CALLED VW USA TO COMPLAIN AND AFTER 3 CALLS EXPLAINING THAT THIS SEEMS TO BE A RECURRING PROBLEM FROM THE NHTSA WEBSITE COMPLAINTS AREA, WAS TOLD A 25% DISCOUNT ON THE REPAIR WAS AS GOOD AS THEY COULD DO AND HAVE A NICE DAY. NO CONCERN OR COMMENTS ON THE LACK OF ANY WARNING LAMP OF ABS FAILURE BEFORE THE INCIDENT OR AFTER THE CAR WAS RESTARTED. THE FAILURE COULD HAVE OCCURRED 2 YEARS PRIOR WHILE THE CAR WAS IN WARRANTY BUT I DIDN'T KNOW UNTIL I ACTUALLY NEEDED THE ABS TO WORK AND FOUND OUT THE HARD WAY. SHAME ON VW... IT APPEARS TO BE A KNOWN SAFETY ISSUE AND THEY ARE LOOKING THE OTHER WAY TO SAVE A BUCK.

NHTSA #: 10766421
mediumSERVICE BRAKES
Filed: Jun 2015

I WAS DRIVING ON THE 101 FREEWAY AT 4PM ON MY WAY HOME FROM WORK IN MODERATE TO HEAVY TRAFFIC WHEN I BRAKED THINKING IT WAS CLOSER TO THE CAR IN FRONT OF ME THEN I ACTUALLY WAS AND HIT MY BRAKE; MY FOOT WHEN TO THE FLOOR, THE CAR DID NOT STOP BUT SKIDDED AND SPUN AROUND. I LANDED FACING THE OPPOSITE DIRECTION ON THE EDGE OF AN EMBANKMENT WITHOUT HITTING ANY OTHER CAR. I CALLED 911 THINKING IT WOULD ROLL DOWN THE EMBANKMENT AND WAS ABLE TO CRAWL OUT OF THE PASSENGER SIDE DOOR. THERE WAS BRUSH ON THE SIDE OF THE FREEWAY WHICH PREVENTED ME FROM ROLLING DOWN. MY CAR IS CURRENTLY AT THE SHOP AND WAITING FOR INSPECTION.

NHTSA #: 10731025
mediumSERVICE BRAKES
Filed: Jan 2015

ABS CONTROL MODULE FAILURE IS VERY COMMON FOR MK5 JETTA'S AND GOLF'S. MINE FAILED APPROACHING A RED LIGHT IN A FOOT OF SNOW, RESULTING IN A LOSS OF THE TRACTION CONTROL, ABS AND STABILITY CONTROL. VOLKSWAGEN NEEDS TO DO THE RIGHT THING AND ISSUE A TECHNICAL SERVICE BULLETIN BEFORE THERE IS A LOSS OF LIFE.

NHTSA #: 10670579
mediumSERVICE BRAKES
Filed: Oct 2014

I REPLACED THE BRAKE PADS ON THE ABOVE DESCRIBED VW. FOR MORE COMPLETENESS IT IS A VW JETTA 2009 SPORTWAGEN, TDI (DIESEL). THE 4 FRONT BRAKE PAD THICKNESSES WERE ABOUT 3/16", THE 4 REAR BRAKE PAD THICKNESSES WERE 1/16". THIS IS VERY UNUSUAL. ALL CARS THAT I HAVE OWNED ETC. EXPERIENCE FASTER FRONT PAD WEAR THAN REAR PAD WEAR. THIS IS ALSO WHAT VW EXPECTS AS THEY HAVE THE ELECTRONIC WEAR SENSOR ON THE FRONT BRAKE PAD. I BELIEVE THAT THIS MAY BE CAUSED BY A DEFECTIVE PROPORTIONING VALVE OR BY A TOO SOFT PAD MATERIAL. *TR

NHTSA #: 10640479
mediumSERVICE BRAKES
Filed: May 2014

LEFT REAR BRAKE ASSEMBLY DRAGS PREMATURELY WEARING BRAKE PADS AND ROTOR. WORRIED THAT IT MAY CAUSE POSSIBLE FIRE. *TR

NHTSA #: 10586600
mediumSERVICE BRAKES
Filed: Apr 2014

SECOND REPAIR: MUST REPLACE BOTH REAR BRAKE CALIPERS DUE TO THEM SEIZING UP. UNEVEN BRAKE PAD WEAR. 40% ON RIGHT REAR PAD REMAINING. 2% ON LEFT REAR PAD REMAINING. ISSUE ALSO OCCURRED UNDER WARRANTY AT 10,000 MILES. SEVERAL OTHERS REPORT THIS ISSUE OCCURRING ONLY TO THE LEFT REAR PAD. *TR

NHTSA #: 10584987
mediumSERVICE BRAKES
Filed: Mar 2014

THE ABS AND PARKING BRAKE LIGHT BEGAN TO FLASH AND BEEP CONSTANTLY AND THE VEHICLE LOST CONTROL FOR A SMALL AMOUNT OF TIME CAUSING ME TO SWERVE A LITTLE BIT BUT I REGAINED CONTROL. I RESTARTED THE VEHICLE AND IT CONTINUES TO FLASH AND BEEP. THIS IS SAID TO BE A KNOWN ISSUE WITHIN THE 09 MODELS (THE ABS PUMP AND MODULE FAILURE), BUT THE COMPANY HAS YET TO ISSUE A RECALL TO COVER THE EXPENSE OF REPLACEMENT. IT IS SAID THAT, THE ABS PUMP AND MODULE FAILURE CAN CAUSE THE VEHICLE'S BRAKES TO LOCK UP AND NOT ALLOW MOVEMENT IN CLOSE SITUATIONS WHICH CAN RESULT IN AN ACCIDENT. THIS IS A SAFETY HAZARD. *TR

NHTSA #: 10573671
mediumSERVICE BRAKES
Filed: Feb 2014

THE LR BRAKE PADS AND ROTORS CONSISTENTLY SHOW EXCESSIVE WEAR. THERE WERE NO PROBLEMS NOTED WITH THE EMERGENCY BRAKE OR CALIPER EACH TIME WE HAVE CHANGED THE BRAKES AND ONLY THIS LEFT REAR SHOWS EXTREME WEAR. THE LEFT REAR BRAKES HAVE NEEDED CHANGING THREE TIMES THIS PAST YEA AND I'VE CHANGED THE OTHER BRAKES JUST TO BE SAFE. THIS LAST OCCURRENCE THE VEHICLE FAILED TO STOP WITHOUT THE BRAKE PEDAL BEING DEPRESSED AS FAR AS IT WOULD GO, AND EVEN THEN THE ABILITY TO STOP WAS GREATLY DIMINISHED. PRIOR TO THIS INCIDENT, A LOUD SCRAPING NOISE WAS EVIDENT IN THE VEHICLE WHILE ROLLING EVEN WITHOUT THE BRAKES BEING DEPRESSED AND MANY TIMES THE REAR OF THE VEHICLE SMELLED LIKE SOMETHING WAS BURNING WHEN IT WAS PARKED FOLLOWING IT BEING DRIVEN. THE TECHNICIAN LOOKED AT THE CAR AND STATED THAT THE CALIPER WAS FROZEN AND IT SEEMS THAT THIS ISSUE CONTINUALLY OCCURS WITH THIS CAR EVEN WITH A NEW CALIPER IT WILL CONTINUE TO HAVE THIS HAPPEN. *TR

NHTSA #: 10563490
mediumSERVICE BRAKES
Filed: Feb 2014

THE LR BRAKE PADS AND ROTORS CONSISTENTLY SHOW EXCESSIVE WEAR. THERE ARE NO PROBLEMS WITH THE EMERGENCY BRAKE OR CALIPER NOTICED EACH TIME; HOWEVER, THE PADS AND ROTORS HAVE NEEDED REPLACEMENT THREE TIMES THIS YEAR AND ONLY THESE LEFT REAR HAVE SHOWN THE ISSUE. AT THE LAST OCCURRENCE BEFORE THIS SERVICE, THE VEHICLE FAILED TO STOP WITHOUT THE BRAKE PEDAL BEING DEPRESSED AS FAR AS IT WAS ABLE TO GO AND EVEN THEN, THE ABILITY TO STOP WAS GREATLY DIMINISHED. PRIOR TO THIS INCIDENT A LOUD SCRAPING NOISE WAS EVIDENT IN THE VEHICLE WHILE ROLLING EVEN WITHOUT THE BRAKE DEPRESSED AND MANY TIMES THE REAR OF THE VEHICLE HAD SMELLED LIKE SOMETHING WAS BURNING WHEN IT WAS PARKED DIRECTLY AFTER DRIVING. *TR

NHTSA #: 10562647
mediumSERVICE BRAKES
FireFiled: Aug 2013

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, HE NOTICED SMOKE AND FLAMES COMING FROM THE REAR DRIVER'S SIDE TIRE. THE CONTACT STATED HE WAS ABLE TO PUT THE FIRE OUT WITH WATER. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS. THE MECHANIC STATED THAT THE REAR DRIVER'S SIDE CALIPER HAD SEIZED AND OVERHEATED, WHICH WOULD HAVE TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 56,000.

NHTSA #: 10538092
mediumSERVICE BRAKES
Filed: Apr 2013

HAS SOME STRANGE NOISE AS SOON AS I MOVED CAR FIRST THING IN THE MORNING. DROPPED OFF SON AT SCHOOL AND LESS THAN HALF A MILE CAR WAS STUCK WHEN I TRIED TO ACCELERATE. REMOVED TIRE AND LOOSENED CALIPER AND NOTICED DISC WAS CRACKED AND INNER PAD MISSING. *TR

NHTSA #: 10509157
mediumSERVICE BRAKES
Filed: Apr 2013

ABS CONTROL MODULE FAILED AND REAR BRAKES LOCKED UP. *TR

NHTSA #: 10506071
mediumSERVICE BRAKES, AIR
Filed: Dec 2012

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, SHE NOTICED THAT THE ABS WARNING LIGHT WAS ILLUMINATED. THE VEHICLE THEN STALLED BY INDEPENDENTLY SHIFTING TO NEUTRAL WITHOUT WARNING. THE CONTACT HAD TO WAIT SEVERAL MINUTES IN ORDER TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS WHERE THEY ADVISED HER THAT THE ABS MODULE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 48,500. MAILED OUT 3/10/15*LJ UPDATED 03/31/15*LJ

NHTSA #: 10489399
mediumSERVICE BRAKES
CrashFiled: May 2012

BRAKES SQUEALED FROM THE DATE OF DELIVERY IN MARCH 2009. VEHICLE WAS TAKEN TO VW SERVICE DEPARTMENT ON SEVERAL OCCASIONS TO INSPECT BRAKES. I WAS TOLD EACH TIME THAT THAT'S COMMON IN THE VW JETTA AND I HAD TO GET USED TO IT. BRAKES SEEMED TO FAIL ON SEVERAL OCCASIONS AND CAUSED AN ACCIDENT. VEHICLE WAS TAKEN TO VW SERVICE AFTER ACCIDENT SEVERAL TIMES TO INSPECT BRAKES AND EACH TIME I WAS TOLD NOTHING IS WRONG UNTIL THEY FINALLY REPLACED THE BOOSTER AND THE SWAY BAR LINKS. AFTER VEHICLE WAS DELIVERED BACK TO ME, THE BRAKE FLUID STARTED TO LEAK AND THE BRAKE WARNING LIGHT KEEPS ILLUMINATING. VW SAID THAT NOTHING IS WRONG WITH THE CAR. THE CAR HAS DELAYED BRAKING AND SOMETIMES NO BRAKES AND IS DANGEROUS ON THE ROADS, ESPECIALLY THE HIGHWAY. *TR

NHTSA #: 10458234
mediumSERVICE BRAKES, HYDRAULIC
Filed: Feb 2012

REAR PASSENGER SIDE BRAKE PAD WORN DOWN TO METAL WHILE REAR DRIVER SIDE HAS 5 MM LEFT ON IT. DEALER INDICATES A FAULTY CALIPER. WOULD NOT EVEN ENTERTAIN THE POSSIBILITY OF A STICKING LEFT PARKING-BRAKE CABLE OR NOT PROPERLY ADJUSTED PARKING CABLE THAT MIGHT NOT BE LETTING THE LEFT REAR CALIPER RELEASE COMPLETELY (CABLE READJUSTMENT IT'S A PAIN SINCE THE REAR HALF OF THE CENTER CONSOLE HAS TO BE DISASSEMBLED TO GET ACCESS TO THE PRIMARY ADJUSTER NUT AND MECHANICS DO NOT LIKE TO MESS WITH IT). DEALER WOULD NOT REPLACE REAR PADS AND ROTORS IF I DID NOT ALSO REPLACE THE CALIPER, EVEN THOUGH SERVICE MANAGER ACKNOWLEDGED THAT DIAGNOSTIC WAS ONLY BASED ON VISUAL INSPECTION AND NOT ON TAKING APART THE REAR BRAKE ASSEMBLY TO PROPERLY INSPECT THE CALIPER. FOR THE AUTO TECHNICIAN TO KNOW IT IS A FAULTY CALIPER (INSTEAD OF STICKING CABLE OR OTHER ISSUE) WITHOUT REMOVING IT FROM THE VEHICLE AND ONLY UPON VISUAL INSPECTION MUST MEAN THAT VW IS AWARE OF THE FAULTY CALIPERS AND KEEPING QUIET ABOUT IT UNTIL THE CUSTOMER WALKS INTO THE DEALERSHIP WITH THE PROBLEM. PREMATURE AND/OR UNEVEN REAR BRAKE PAD WEAR APPEARS TO BE A COMMON ISSUE ON JETTAS, AS HAS BEEN EXTENSIVELY DOCUMENTED ON JETTA OWNERS FORUMS AND WEBSITES. AS INDICATED BY A VW MECHANIC ON AN INTERNET FORUM "VW NEEDS TO DESIGN INTO THE PARKING BRAKE ADJUSTING SCREW INSIDE THE REAR CALIPER PISTON A MORE ROBUST SYSTEM TO SPRING THE REAR CALIPERS PISTON BACK AWAY FROM THE PADS AFTER BRAKE APPLICATION. INTERNAL BRAKE ADJUSTER SCREW SPINS OUT AS THE PISTON TRAVELS OUT WITH WEAR OF THE PADS. PROBLEM IS VW KNOWS THE ADJUSTER SCREWS INTERNAL THREADS DRAG TOO MUCH TO ALLOW THE NATURAL TENDENCY OF THE PISTON O-RINGS TO ROLL BACK THE PISTON TO THE PRE BRAKE APPLICATION USAGE POSITION OF THE BRAKE. I HAVE HAD TO REPLACE SEVERAL CALIPERS TO GET THE CALIPERS THAT RELEASE THE PADS TENSION PROPERLY AFTER BRAKING APPLICATION." *TR

NHTSA #: 10449142
mediumSERVICE BRAKES, HYDRAULIC
Filed: Nov 2011

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA SPORTSWAGEN. WHILE THE UNOCCUPIED VEHICLE WAS PARKED WITH THE ENGINE AND EMERGENCY BRAKE ENGAGED, IT ROLLED UNEXPECTEDLY . THE CONTACT WAS ABLE TO ENTER THE VEHICLE, APPLY THE BRAKE PEDAL AND STOP THE VEHICLE FROM MOVING. THE CONTACT DETECTED THE REAR BRAKE CALIPERS WERE STUCK WHICH CAUSED THE EMERGENCY BRAKE CABLE TO DISENGAGE. THE VEHICLE FAILURE WAS NOT DIAGNOSED NOR WAS IT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 67,000.

NHTSA #: 10437845
mediumSERVICE BRAKES, HYDRAULIC,PARKING BRAKE
Filed: Apr 2011

EXCESSIVE WEAR IN BRAKE PAD AT UNDER 15,000 MILES. BOTH FRONT PADS ARE APPROX 75% OF 'NEW', THE RIGHT REAR PAD 75%+ OF 'NEW', BUT THE LEFT REAR (LR) IS NOW VERY CLOSE TO METAL-ON-METAL WITH ROTOR. DEALER SERVICE ON 3-10-11 @ 14, 281 MILES INDICATED 3MM REMAINING ON REAR (DIDN'T SPECIFY LEFT OR RIGHT OR BOTH, BUT ESTIMATE WAS TO REPLACE BOTH). WHEN I WENT TO REPLACE REAR PADS (NOW @ 14,990 MILES), IS WHEN I FOUND OUT THAT ONLY THE LR IS AFFECTED, AND MORE IMPORTANTLY IT IS COMPLETELY WORN. LOST APPROX 3MM IN 700 MILES OF EASY DRIVING? INTERNET SEARCHES TURNS UP MULTIPLE SIMILAR OWNER COMPLAINTS OF UNREASONABLY EXCESSIVE (IN TERMS OF MILES UNDER EASY DRIVING) AND UNEVEN (IN TERMS OF ONLY ONE PAD BEING AFFECTED) WEAR IN PADS, POSSIBLE HAVING TO DO WITH CALIPER 'STICKING' (WHETHER IN CONNECTION WITH HAND BRAKE OR OTHERWISE). INDEPENDENT FOREIGN AUTO SERVICE FACILITY CONFIRMS THAT THERE IS MORE OF A PROBLEM THAN JUST WITH THE PAD ITSELF. *TR

NHTSA #: 10397164
mediumSERVICE BRAKES, HYDRAULIC
CrashFiled: Apr 2011

2009 VOLKSWAGEN JETTA REAR BRAKE DEFECT CAUSES UNSAFE DRIVING CONDITIONS. CAR WAS INVOLVED IN AN ACCIDENT (MINOR) WHERE BRAKING WAS SUSPECTED CAUSE AT 9000 MILES. BOUGHT NEW 2009 JETTA. HAVE DRIVEN IT 20,000 MILES. AT BOTH 10,000 MILE CHECK UPS IT WAS DETERMINED THAT THE REAR BRAKES WERE WORN TO DANGEROUS LEVELS. VW REPLACED FIRST SET NOW ARE MAINTAINING THAT THERE IS NO PROBLEM AND 10K IS THE RIGHT MILAGE TO REPLACE BRAKES. CONCERN IS THAT MANY PEOPLE WOUDL NOT EXPECT TO REPLACE BREAKS AT 10K MILES, ESPECIALLY ON THE REAR BRAKES. COULD LEAD TO DANGEROUS STOPPING CONDITION. *TR

NHTSA #: 10394238
mediumSERVICE BRAKES, HYDRAULIC,ELECTRONIC STABILITY CONTROL (ESC)
Filed: Apr 2011

1) ABS/ESP LIGHTS CAME ON WHILE CRUISING AT HIGHWAY SPEEDS. 2) DIAGNOSED AS AN INTERNAL ELECTRICAL FAILURE OF THE ABS HYDRAULIC PUMP. ABS AND ESP INOPERABLE. 3) HYDRAULIC PUMP MUST BE REPLACED FOR A SHOCKING $2,800! *TR

NHTSA #: 10394044
mediumSERVICE BRAKES, HYDRAULIC
Filed: Feb 2011

I AM AN AEROSPACE ENGINEERING CONSULTANT. MY 09 JETTA HAD REAR PASSENGER CALIBER, ROTOR, AND BRAKE LINE REPLACE AT 10,000 MILES FOR EXCESSIVE WEAR. 1ST NOTICED WHEN GOING AROUND CORNERS APPLYING BRAKES A DRAGGING EFFECT WOULD COME FROM REAR PASSENGER BRAKE. DEALER COULD NOT GIVE ANY REASON FOR THIS HAPPENING AND REPLACE ROTOR, CALIPER, AND BRAKE LINE AT 10K. SUMMER TIME WEATHER. CAR EXHIBITED THE SMELL OF HOT BRAKES AND RUBBER SEVERAL TIMES BETWEEN THE NEXT FAILURE. THE NEXT FAILURE OCCURRED AT 34000 MILE. DRIVER SIDE ROTOR WAS SO PITTED AND WARPED FROM EXCESSIVE HEAT DEALER REPLACE ROTOR AND CALIPER AND GAVE NO REASON PROBLEM. SUMMER TIME WEATHER. AT 37080 MILE ON FEB 10 2011 AT 4:30 AM WITH OUTSIDE TEMPERATURE AROUND 20F DEGREES I RELEASED PARKING BRAKE AND STARTED DRIVING TO JOB SITE. THE CAR FELT LIKE IT WAS STRAINING TO ACCELERATE. WITHIN TWO MILES FROM THE HOUSE THE CAR PULLED VIOLENTLY TO LEFT , THE ABS LIGHT CAME ON AND THE CAR STOPPED INTO ONCOMING TRAFFIC AND WOULD NOT MOVE. I SHUT THE ESP SYSTEM OFF CAR STILL WORK NOT MOVE FORWARD. I DROVE IN REVERSE BACK TO HOUSE ABOUT 1.5 MILES. WHEN I LOOKED AT REAR BRAKE ROTOR ON DRIVER SIDE SINCE IT WAS STILL DARK THE ROTOR WAS GLOWING RED LIKE THE BURNER ON ELECTRIC STOVE. SMELL OF BURNING MATERIALS WAS IN THE AIR. CALLED DEALER WHICH IS ANCRIA OF SAN ANTONIO, TX. DAN MINOR THE SERVICE MANAGER THINKS IT WAS THE EMERGENCY BRAKE CABLE SPRING NOT RELEASING BRAKE. CAR WAS DROPPED OF FRIDAY FEB 11TH 2011 AT DEALER. A CASE HAS BEEN OPEN WITH VW ENGINEERING. VW DEALER IS CLUELESS AS TO WHY THIS IS HAPPENING. I SUSPECT THE GOOD GERMAN ENGINEERS ARE TOO PROUD TO SAY WE HAVE A PROBLEM FIX WHAT SEEMS TO BE A WELL DOCUMENTED PROBLEM WITH 09 JETTAS. SOMEONE IS GOING TO GET HURT AND NO ONE IS LISTENING. THANKFULLY THE DEALER HAS BEEN REPLACING THINGS TO DATE.

NHTSA #: 10383522
mediumSERVICE BRAKES, HYDRAULIC
Filed: Jan 2011

AFTER 40,000 MILES OF MOSTLY HIGHWAY DRIVING THE INSIDE PASSENGER SIDE BRAKE PAD IS COMPLETELY USED UP WHILE THE OTHER 7 HAVE MOST OF THE PAD REMAINING. THE DEALER CLAIMS THERE IS NOTHING WRONG WITH THIS, THEY STATED THAT "WHEN THE CAR GOES LIKE THIS, THE REAR BRAKES COME ON" . I HAVE YET TO FIND A SHOP THAT I CAN TRUST TO DO THE REPAIRS NEEDED. *TR

NHTSA #: 10379507
mediumSERVICE BRAKES, HYDRAULIC
Filed: Jan 2011

THIS IS MY SECOND COMPLAINT REGARDING THE REAR BRAKE WEAR ON THE 2009 JETTAS. THIS PROBLEM IS COMMON AMONGST THOUSANDS OF OTHER DRIVERS OVER THE INTERNET THAT HAVE YET TO REPORT THE PROBLEM TO NHTSA. I FIRST HAD EXCESSIVE REAR BRAKE WEAR ON MY VW AT LESS THAN 15, 000 WHERE I LOST MY BRAKES COMPLETELY AND DAMAGED THE ROTORS. THIS WAS BEFORE THE RECOMMENDED SERVICE PERIOD ON MY NEW VEHICLE. THE BRAKES AND ROTOR WERE REPLACED AND THE DEALER ONLY CITED IT AS 'PREMATURE WEAR' AND THAT IT WAS COVERED UNDER WARRANTY. I AM NOW AT 18,000 AND HAVE NOTICED THAT MY BRAKES ARE STILL WEARING MUCH FASTER THAN THE FRONT BRAKES. THAT IS ONLY 3,000 MILES IN WHICH THEY ARE AT THE HALFWAY WEAR POINT. THE OEM BRAKE WEAR IS SUPPOSED TO OCCUR BETWEEN 30,000 AND 40,000 MILES. THIS IS NOT THE CASE AND MAY BE THE RESULT OF THE NEW REDESIGN OF THE VW WHICH MAY HAVE CONTRIBUTED TO THE DEFECTIVE WEAR ISSUE. I AM SCHEDULED FOR ANOTHER SERVICE REPAIR AND VW OF AMERICA HAS PROVIDED A CASE NUMBER TO LOOK INTO THE MATTER (NOT RESOLVE IT OR TAKE OWNERSHIP OVER THE PROBLEM) PLEASE LOOK INTO THIS OR AT LEAST SEARCH THE INTERNET TO SEE HOW MANY OTHERS ARE HAVING THE EXACT SAME ISSUE WITH 2008 - 2011 VWS. PLEASE INITIATE AN INVESTIGATION BEFORE SOMEONE HAS AN ACCIDENT OR DIES AS A RESULT OF THIS ISSUE!!! *TR

NHTSA #: 10378677
mediumSERVICE BRAKES, HYDRAULIC
Filed: Jan 2011

PREMATURE REAR BRAKE WEAR AND FAILURE. HEAVY BRAKE DUSTING ON REAR WHEELS SINCE NEW. REAR BRAKES NEED TO BE REPLACED AT 25,000 MILES AND 50% OF THE MILES WERE HIGHWAY MILES. SPONGY BRAKE PETAL AND HEAVY REAR WHEEL BRAKE DUST REPORTED TO DEALER 3 TIMES WHEN NEW AND AT THE NORMAL SERVICE INTERVALS. VW DEALER SERVICE MANAGER SAID ALL 09' JETTA'S REAR BRAKES ARE WEARING OUT BETWEEN 20,000 AND 30,000 MILES. EITHER REAR BRAKE DESIGN OR MATERIALS ARE DEFECTIVE CAUSING PREMATURE WEAR AND FAILURE. *TR

NHTSA #: 10375375
mediumSERVICE BRAKES, HYDRAULIC
Filed: Jan 2011

I JUST DISCOVERED A BRAKE PROBLEM ON MY WIFE'S VEHICLE AND WANTED TO BRING YOUR ATTENTION TO IT. MY WIFE COMPLAINED THAT SHE WAS HEARING NOISES COMING FROM THE REAR WHEELS AND THAT THE BRAKE PEDAL FELT DIFFERENT. I WENT TO CHECK THE CAR AND FOUND THAT THE DISK BRAKE ON THE PASSENGER SIDE HAD BEEN DAMAGED BY THE PAD. THE DAMAGE OCCURRED ON THE INSIDE OF THE DISK WHILE THE OUTER PART OF THE DISK WAS OK. IN FACT, THE OUTER PAD OF THE BRAKE SEEMS TO BE IN GREAT SHAPE AND CAPABLE OF PROVIDING MANY MORE MILES OF BRAKING. THE DISK ON THE REAR DRIVER SIDE DOES NOT APPEAR TO HAVE ANY DAMAGE NOR DOES IT SHOW SIGNS OF PREMATURE WEAR. I IMMEDIATELY CALLED THE VW DEALERSHIP HERE IN ORLANDO SERVICE DEPARTMENT. THEY INDICATED THAT THE UNEVEN WEAR OF THE BRAKE PAD COULD HAVE BEEN DUE TO THE PARKING BRAKE PARTIALLY ENGAGED. THEY ALSO SAID THAT THE OEM BRAKE PADS OF THIS VEHICLE ARE EXPECTED TO LAST ABOUT 36,000 MILES. OUR VEHICLE CURRENTLY HAS 40,000; THEREFORE, THERE WAS NO IMMEDIATE CAUSE FOR CONCERN. I INQUIRED ABOUT AN APPOINTMENT TO HAVE THE BRAKE SYSTEM INSPECTED FOR MANUFACTURING PROBLEMS AND THEY INDICATED THAT THE WARRANTY FOR THAT KIND OF ISSUE HAD ENDED AT 36,000 MILES. I MADE A QUICK SEARCH ONLINE FOR RELATED ISSUES AND FOUND THAT A GOOD NUMBER OF 2009 JETTA DRIVERS HAVE FILED SAFETY COMPLAINTS WITH THE NHTSA ABOUT THE SAME PROBLEM. THIS IS A MECHANICAL PROBLEM THAT I WOULD EXPECT FROM OTHER MANUFACTURERS AND AM TAKEN ABACK THAT I NOW SEE IT ON A VW. WE HAVE COME TO TRUST VW ENGINEERING AND MANUFACTURING TO A POINT THAT MAKES IT HARD TO UNDERSTAND WE ARE DEALING WITH SOMETHING LIKE THIS ON A NEW CAR. BUT, THE QUESTION STILL REMAINS ABOUT WHAT IN THIS CAR BRAKING SYSTEM COULD POSSIBLY CAUSE IT TO WEAR SO REMARKABLY PREMATURE AND UNEVEN. WE CERTAINLY HOPE THIS IS NOT SOMETHING WE WILL HAVE TO 'LIVE WITH' IN TERMS OF OWNERSHIP OF VW VEHICLES. I RESPECTFULLY REQUEST YOUR PROMPT ATTENTION TO THIS AND A QUICK RESPONSE. THANK YOU *TR

NHTSA #: 10374081
mediumSERVICE BRAKES, HYDRAULIC
Filed: Dec 2010

2009 VOLKSWAGEN JETTA 30,898 MILES REAR BRAKES ROTORS WORN AND PADS GONE. FRONT BRAKES STILL HAVE 40,000 MILES LEFT ON PADS, LOOK NEW ACCORDING TO CERTIFIED ASE BRAKE MECHANIC. CAR DOES NOT STOP SAFELY. MECHANIC WAS SHOCKED AT THE BRAKE WEAR ON REAR ROTORS AND PADS AND THE EXTREME WEAR ON THE BACK PADS AND ROTORS. CERTIFIED ASE MECHANIC ADVISED THAT FRONT WHEEL DRIVE CARS BRAKES SHOULD WEAR EVENLY, NOT ENTIRELY ON BACK BRAKES. VEHICLE NOT BREAKING RIGHT AT LOW OR HIGH SPEEDS. CAR STILL UNDER MANUFACTURER WARRANTY, DEALER REFUSES TO REPLACE. *TR

NHTSA #: 10373532
mediumSERVICE BRAKES, HYDRAULIC
Filed: Dec 2010

TOOK MY CAR IN FOR THE 20000 MILE SERVICE. LAST SERVICE WAS AT 10000 MILES. WAS TOLD I NEEDED REAR BRAKE PADS AND ROTORS 300+ DOLLARS. SOMETHING IS WRONG HERE. I HAVE COMPLAINED ABOUT MY BRAKES SQUEAKING THE LAST THREE TIMES I BROUGHT IT IN TO THE DEALER. I WAS NEVER TOLD THERE WAS ANYTHING WRONG. I SPOKE TO VOLKSWAGEN CUSTOMER SERVICE THE 800 NUMBER, TOLD THEM THE ISSUES, THEY SAID THE BRAKES ARE APPLIED ON ALL 4 WHEELS WHEN STEPPING ON THE PEDAL, THIS RIGHT HERE TELLS ME SOMETHING IS WRONG, IF BRAKES ARE APPLIED TO ALL WHEELS THEN THE PADS SHOULD WEAR EVENLY, I WAS TOLD I WOULD HAVE TO REPLACE THE REAR PADS AND ROTORS AGAIN BEFORE I HAVE TO DO THE FRONT ONCE. I ALSO HAVE COMPLAINED ABOUT THE RPM'S SHOOTING UP VERY HIGH WHEN I START THE CAR AND NEED TO HOLD THE BRAKE HARD WHEN I PUT IT IN GEAR OR I WILL LUNGE BECAUSE THE RPMS ARE SO HIGH, AFTER ABOUT A MUINUTE I CAN RELEASE THE BRAKE AND DRIVE BECAUSE THE RPMS HAVE SETTLED DOWN. AGAIN I WAS TOLD THIS IS HOW THE CAR WORKS.

NHTSA #: 10371390
mediumSERVICE BRAKES, HYDRAULIC
Filed: Dec 2010

MY 2009 VW JETTA HAS BEEN PREMATURELY WEARING REAR DISC BRAKES AND EXPERIENCED A REDUCTION IN BRAKE PERFORMANCE. MY CAR HAS LESS THAN 20,000 MILES AND I ALREADY HAD TO TAKE IT TO THE DEALER FOR NEW REAR PADS AND ROTORS AND IT COST ME OVER $400!!!! THIS IS A SAFETY ISSUE BECAUSE MOST PEOPLE THAT PURCHASE A NEW VEHICLE WILL NOT TAKE IT INTO THE DEALERSHIP UNTIL MAY 30,000+ MILES. THIS SEEMS TO BE A VERY COMMON ISSUE WITH 07-09 VW JETTA'S AND IT SHOULD BE FIXED BY VW! *TR

NHTSA #: 10369559
mediumSERVICE BRAKES, HYDRAULIC
Filed: Nov 2010

MY 2009 VW JETTA SPORTWAGEN TDI HAS WORN OUT THE REAR BRAKE PADS IN LESS THAN 30 THOUSAND MILES, WHILE THE FRONT PADS ARE AT 75%. WHEN THE CAR WAS NEW I NOTICED THAT THERE WAS MORE BRAKE DUST ON THE REAR WHEEL THAN ON THE FRONT. I WAS TOLD THAT THIS CAR HAD A SYSTEM TO BALANCE THE BRAKING BETWEEN FRONT AND REAR. THE EXCESSIVE REAR PAD WEAR IS A GOOD INDICATION THAT THERE IS NO BALANCE BETWEEN FRONT AND REAR BRAKING, AND THAT THERE IS A PROBLEM WITH THE REAR BRAKING THAT COULD CAUSE THE REAR OF THE CAR TO SKID IN HEAVY BRAKING. *TR

NHTSA #: 10367272
mediumSERVICE BRAKES, HYDRAULIC
Filed: Oct 2010

2009 VOLKSWAGEN VW JETTA REAR BRAKE WEAR EXCESSIVELY UNEVEN. NO BRAKE PAD REMAINING ON REAR PASSENGER WHEEL UNDER 16,000 MILES. *TR

NHTSA #: 10359612
mediumSERVICE BRAKES, HYDRAULIC
Filed: Aug 2010

MY 2009 JETTA TDI WAS BEING DRIVEN UP A SLIGHT INCLINE. AFTER THE BRAKES WERE APPLIED TO STOP ON THE INCLINE, THE ENGINE JUST STALLED. IT WAS VERY ODD. WE JUST RESTARTED THE IGNITION AND DROVE OFF. DID NOT THINK IT WAS A PROBLEM AND THOUGHT IT MIGHT HAVE BEEN OUR FAULT UNTIL WE SAW REPORTS OF SIMILAR OCCURRENCES IN THE SAME CAR MODEL/YEAR. *TR

NHTSA #: 10353019
mediumSERVICE BRAKES, ELECTRIC
Filed: Jul 2010

REAR BRAKE PADS HAVE WORN OUT AT ONLY 20K, CONSUMERS THINK THIS CAN BE A CALIPER PROBLEM OF EMERGENCY BRAKE CABLE PROBLEM THAT VW NEEDS TO ADDRESS AND / OR RECALL! *TR

NHTSA #: 10345918
mediumSERVICE BRAKES, HYDRAULIC
Filed: Jun 2010

MY REAR BRAKES STARTED MAKING A HORRIBLE NOISE WHEN I APPLIED THE BRAKES ABOUT ONE MONTH AGO AROUND 5/1/2010. FROM THIS POINT ON, THE CAR'S BRAKING DISTANCE INCREASED BY ABOUT 50% WITH ABSOLUTELY NO WARNING TO ME. I BOUGHT THIS CAR BRAND NEW IN JANUARY OF 2009 AND IT ONLY HAS 16,000 MILES ON IT. MY CAR HAS BEEN SERVICED ON SCHEDULE FOR 500 MILE COURTESY INSPECTION, 5000 MILE SERVICE, 10000 MILE SERVICE AND 15000 MILE SERVICE. I TOOK MY CAR IN FOR VA STATE INSPECTION ON 6/4/2010. THE MECHANIC TOLD ME THAT MY REAR BRAKE PADS WERE COMPLETELY WORN THROUGH AND THAT THEY WERE BRAKING WITH METAL ON METAL CONTACT. THE MECHANIC STATED THAT THE FRONT BRAKES WERE BASICALLY IN "NEW" CONDITION. HE ALSO STATED THAT THE LEFT REAR BRAKE WAS IN WORSE SHAPE THAN THE RIGHT REAR BRAKE. THIS CAR ONLY HAS 16668 MILE ON IT. IT HAS BEEN SERVICED AS INSTRUCTED IN THE OWNERS MANUAL AND IT HAS NEVER BEEN RACED OR USED IN ANY WAY OUT OF THE NORMAL. THE VW DEALERSHIP CONFIRMED WHAT THE MECHANIC AT THE INSPECTION STATION TOLD ME. HE SAID THAT THE REAR BRAKES WERE GONE AND THAT THERE WAS NO BRAKE PAD LEFT AT ALL AND THE CAR WAS STOPPING WITH METAL ON METAL CONTACT. HE SAID THAT THE PADS AND ROTORS WOULD NEED TO BE REPLACED. I TOLD HIM THAT I USED TO WORK ON MY OLD CAR AND THAT THIS WAS NOT NORMAL. HE STATED HE HAS HAD A NUMBER OF VWS COME IN WITH THE SAME PROBLEM. HE ALSO STATED THAT THERE IS NO SENSOR IN THE REAR BRAKE PAD, THAT THE PADS WILL NOT BEGIN TO SQUEAL WHEN THEY ARE WORN DOWN OR PROVIDE ANY INDICATION WHATSOEVER THAT THEY HAVE FAILED OTHER THAN THE SOUND THEY MAKE ONCE THE METAL OF THE CALIPER IS HITTING THE METAL OF THE PADS. I DID SOME INITIAL RESEARCH ON THE INTERNET AND THIS SEEMS TO BE A PRETTY SERIOUS PROBLEM FOR VW. EVERY MECHANIC I HAVE TALKED TO ABOUT MY CAR HAS SAID THAT VWS ARE DESIGNED FOR THE REAR BRAKES TO DO MOST OF THE WORK. VW NEEDS TO PUT SOME TYPE OF WEAR SENSORS IN THE REAR BRAKES TO LET CONSUMERS KNOW WHEN THEY NEED TO REPLACE THEIR BRAKES BEFORE THEY FAIL. *TR

NHTSA #: 10335020
mediumSERVICE BRAKES, HYDRAULIC
CrashFiled: Mar 2010

I GOT A BRAND NEW CAR LAST YEAR A 2009 VOLKSWAGEN JETTA. HOWEVER I HAVE TO GO TO THE DEALER SERVICE BECAUSE I HAVE EXPERIENCE 3 BRAKE ISSUE INCIDENTS DUE TO NOT BEING ABLE TO STOP. ACCORDING TO THE DEALER THE FIRST TIME THEY FOUND THAT THE BRAKES HAD A LOT OF PRESSURE AND THAT'S WHY I WAS NOT ABLE TO STOP. THE SECOND TIME IT WAS BECAUSE THE CAR DIDN'T HAVE ENOUGH BRAKE FLUID. THE THIRD TIME IT WAS BECAUSE THE BRAKE FLUID LEVEL WAS LOW. I ALSO HIT SOMEONE I HAVE HIS STATEMENT AS A WITNESS BECAUSE THE PERSON GOT MAD AT ME ASKING WHY I DIDN'T STOP? I ALSO HAVE ANOTHER WITNESS WHO WAS WITH ME AT THE SECOND INCIDENT AND SOMEHOW THE DEALERSHIP KEEP TELLING ME THAT THE CAR IS IN PERFECT CONDITIONS. I NEED YOUR HELP. *DT

NHTSA #: 10321493
mediumSERVICE BRAKES, HYDRAULIC
Filed: Feb 2010

I PURCHASED A 2009 JETTA TDI. THIS IS MY 3RD JETTA TDI, 2004, 2006, AND NOW A 2009. AT 3,500 MILES THE BRAKES ON THE 2009 TDI BEGAN MAKING A HIGH PITCH WHISTLING NOISE AT SLOW ROLLING STOPS. AFTER A COUPLE OF STOPS IT WOULD STOP AND THEN REAPPEAR AFTER THE CAR HAD BEEN PARKED FOR A COUPLE OF HOURS. I CALLED THE DEALER, AND WAS TOLD THAT IT WAS NORMAL AND SHOULD EVENTUALLY STOP. AT 7000 MILES IT STILL WHISTLES. I TOOK IT TO THE DEALER FOR INSPECTION AND WAS TOLD THAT RUST WAS FORMING ON THE ROTORS AND THE WHISTLING SOUND WAS THE BRAKES SCRAPING THE RUST OFF. I WAS TOLD THAT MY BRAKES WERE FINE. I ASKED IF THIS WAS A PROBLEM I WOULD HAVE TO LIVE WITH, WHISTLING BRAKES FOR THE LIFE OF THE CAR? HOW EMBARRASSING TO OWN A NEW CAR AND THE BRAKES WHISTLE WHEN YOU PULL UP TO A STOP SIGN. I CALLED VW AMERICA AND WAS TOLD THAT THEY COULDN'T TELL ME ANYTHING. THEY DEPENDED UPON THE DEALERS TO PROVIDE THEM WITH ISSUES/CONCERNS. NEITHER OF MY PREVIOUS 2004 OR 2006 JETTA TDI'S BRAKES WHISTLED. SO VW IS THIS NORMAL? IF SO, THEN I HAVE PURCHASE MY LAST WHISTLING JETTA. *TR

NHTSA #: 10303694
mediumSERVICE BRAKES, HYDRAULIC
Filed: Dec 2009

2009 VW JETTA SPORTWAGEN TDI INTERMITTENT HOT REAR BRAKE DISCS. EFFECTS MPG BY MINUS 10% PLUS. SOMETHING IS CAUSING REAR BRAKES TO GET HOT(REAR BRAKE BIAS). FRONT BRAKES ARE ALWAYS COOL. COULD CAUSE AN ACCIDENT IN ICE AND SNOW POSSIBLE FIRE. SOMETIMES UNABLE TO BACK UP!!! LIKE BRAKES ARE LOCKED UP! IT HAS A MIND OF ITS OWN!!!!!!!!!!!!!!!!!!!!! VW OF AMERICA IS NOT INTERESTED ! NOR CAN THE DEALER SOLVE THE PROBLEM. " THE VEHICLE MEETS SPECIFICATIONS" THIS HAS BEEN WRITTEN UP IN VW FORUMS AND BLOGS. WE ARE NOT THE ONLY ONES WITH THIS PROBLEM. HOW OFTEN DO YOU FIND SOMEONE THAT CHECKS THE TEMP. OF REAR AND FRONT BRAKE DISCS? I DID BECAUSE IN JANUARY OF 2009 THE REAR BRAKES WERE SO HOT THAT IT SMELLED UP MY GARAGE. COULD HAVE CAUSED A FIRE!!!!!!!!!!!!!!!!!!!!!!!! *TR

NHTSA #: 10296412
mediumSERVICE BRAKES, HYDRAULIC
Filed: Sep 2009

2009 VOLKSWAGEN TDI JETTA 10,000 MILES. BROUGHT CAR INTO DEALER AND POINTED OUT THAT I BELIEVE SOMETHING IS WRONG WITH ESP SYSTEM. BOTH BACK ROTORS ARE HOT ENOUGH TO BURN YOU AFTER DRIVING SHORT DISTANCES WITH VERY LITTLE BREAKING. DEALER DETERMINE DRIVER SIDE CALIPER WAS BAD. THEY ARE REPLACING DRIVER SIDE CALIBER. SAYS IT WAS DRAGGING AND CAUSING ESP SYSTEM TO PULSE. WIFE HAS THE SAME PROBLEM ON HER 2009 TDI JETTA WHICH HAS 12000 MILES ON IT. BOTH CARS HAVE EXHIBITED THIS PROBLEM HAVE BEEN OCCURRING SINCE NEW. IT IS CAUSING PREMATURE BRAKE PAD AND ROTOR WEAR TO REAR. CAR IS STILL IN SHOP AFTER A WEEK WAITING ON PARTS. *TR

NHTSA #: 10284474
mediumSERVICE BRAKES, HYDRAULIC
Filed: Sep 2009

SIGNIFICANT REAR BRAKE WEAR ON 2009 VW JETTA. MY RR BRAKE WORE DOWN TO METAL. RL BRAKE WAS AT 60% REMAINING, AND FRONT BRAKES WERE ALMOST PERFECT. VW CALLS THIS TYPE OF WEAR "NORMAL." ANYBODY WHO HAS EVER DRIVEN A CAR OR WORKED ON BRAKES KNOWS THAT IS A LAUGHABLE ASSERTION. THERE IS NOTHING NORMAL ABOUT ONE SET OF PADS COMPLETELY FAILING WHILE ALL OTHERS ARE WELL WITHIN SPECS. NOT ONLY IS THIS ANNOYING, IT IS DANGEROUS. THE CAR IS OBVIOUSLY APPLYING BRAKE PRESSURE TO ONE WHEEL MORE THAN THE OTHER THREE. WHEN THIS WHEELS BRAKES FAIL, HOW IS THE CAR EXPECTED TO STOP? I HAVE RESEARCHED THIS ONLINE AND FOUND MANY OTHER VW OWNERS EXPERIENCE THE SAME PROBLEM WITH THE SAME RESPONSE FROM VW, WHICH IS TO BLAME IT ON THE CONSUMER'S DRIVING. IN SOME INSTANCES, THE BRAKES WORN TO METAL AS EARLY AS 14,000 MILES, AND OFTEN FAIL AGAIN IN AS LITTLE AS 7 MONTHS AFTER REPLACING. *TR

NHTSA #: 10284524
mediumSERVICE BRAKES, HYDRAULIC
Filed: Sep 2009

THIS COMPLAINT IS FOR A 2009 VW JETTA TDI. ON A RECENT ROAD TRIP I NOTICED A BURNING ODOR COMING FROM MY DRIVERS SIDE REAR. I STOPPED MY VEHICLE TO INSPECT THE WHEELS AND SURE ENOUGH ONLY THE DRIVERS SIDE REAR WHEEL, AND ROTOR WAS HOT ENOUGH TO INSTANTLY FRY A EGG. THIS WHEEL ALSO HAD A BURNING SMELL COMING FROM IT (NO SMOKE WAS OBSERVED). THE NEXT MORNING I WENT TO A V.W. DEALER LOCATED IN ALLENTOWN TO HAVE MY BRAKES INSPECTED. THE DEALER REPORTED THAT "ROAD TESTED THE CAR AND CHECKED ALL BRAKES AND THEY ARE ALL WEARING EVENLY NO PROBLEM FOUND AT THIS TIME." ON MY DRIVE HOME WHILE THE DRIVERS SIDE WAS A LITTLE WARMER THEN THE OTHER WHEELS, THE BURNING PROBLEM DID NOT REOCCUR. *TR

NHTSA #: 10283010
mediumSERVICE BRAKES, HYDRAULIC
Filed: Aug 2009

2009 VW JETTA TDI. AT 20,000 MILES AND CHANGE MY LOCAL DEALER ADVISED ME I NEEDED TO REPLACE THE REAR BRAKES. FROM WHAT I HAVE READ THIS IS COMMON WITH JETTA'S. THE REAR BRAKES ARE A SAFETY ISSUE. THE LOCAL DEALERS SERVICE ADVISOR ADVISED ME THAT THIS WAS NORMAL FOR A JETTA. *TR

NHTSA #: 10281166
mediumSERVICE BRAKES, HYDRAULIC
Filed: Mar 2009

I DRIVE A 2009 VW JETTA SEDAN 2.5 S, WHICH ONLY HAS 4,000 MILES. TWO DAYS AGO, WHILE DRIVING THE CAR ALL OF A SUDDEN IT STOPPED IN THE MIDDLE OF A HIGHWAY. IT LOST ELECTRIC POWER AND COULD NOT MOVE FURTHER. I THOUGHT IT WAS BECAUSE LACK OF GAS, BUT REALIZED IT WAS NOT THE CASE BECAUSE THE TANK WAS FULL. THE CAR DASHBOARD SIGNALED THAT THE BATTERY HAD A PROBLEM -ITS INDICATOR WAS TURNED ON. AND THAT WAS WHEN I REALIZED THAT THERE WAS NO POWER AND THE BATTERY WASN'T WORKING. SO, AFTER MOVING THE CAR TO THE SIDE OF THE HIGHWAY, I WAITED AND TRIED AGAIN AFTER TWO MINUTES AND, FORTUNATELY, THE IGNITION STARTED. THE PROBLEM WAS "FIXED," AT LEAST FOR THE TIME BEING. ALSO, A FEW MINUTES LATER THE BRAKES STOPPED FUNCTIONING. THE PEDAL TURNED REALLY HARD AND I COULDN'T PUSH IT ALL THE WAY TO THE BOTTOM. SO THE NEXT DAY I TOOK IT TO THE DEALERSHIP. THEY SAID THEY HAVE FOUND THE BRAKES PROBLEM (A BRAKE PUMP, OR SOMETHING LIKE THAT, NEEDED TO BE REPLACED). THEY STILL HAVE TO CHECK THE BATTERY PROBLEM. MY MAIN CONCERN IS THAT IF BOTH PROBLEMS COMEBACK AGAIN ME, AND MY FAMILY, MAY BE IN A VERY DANGEROUS SITUATION. IT SHOULD BE INVESTIGATED. AND I JUST WANT TO POINT OUT AGAIN THAT THIS IS A VEHICLE THAT I HAVE DRIVEN FOR ONLY SIX MONTHS. *TR

NHTSA #: 10260723

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