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2000 Volkswagen Jetta Wipers & Visibility Problems

64 owner-reported wipers & visibility complaints from NHTSA data

64
Complaints
Jan 2005Dec 2001
Date Range

Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.

Owner Complaints (64)

mediumVISIBILITY
Filed: Mar 2011

TL* THE CONTACT OWNS A 2000 VOLKSWAGEN JETTA GLX. THE CONTACT STATED THAT THE DRAINING SYSTEM FOR THE SUNROOF WOULD BECOME CLOGGED AND ALLOW WATER TO DRAIN INTO THE INTERIOR OF THE VEHICLE. THE VEHICLE WAS NOT INSPECTED BY A DEALER NOR REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED THE CONTACT THAT THERE WERE NO RECALLS ON THE VEHICLE. THE FAILURE AND CURRENT MILEAGE WAS APPROXIMATELY 100,000.

NHTSA #: 10386065
mediumVISIBILITY
Filed: Jan 2010

DRIVERS SIDE DOOR. WINDOW FELL SUDDENLY, DROPPING INTO DOOR. ALREADY HAPPENED TO PASSENGER SIDE DOOR YEAR BEFORE. THE CAR IS A 2000 VW JETTA. THIS SOUNDS LIKE A RECURRING PROBLEM WITH VW'S. HOW DOES A RECALL HAPPEN? HOW MANY TIMES DOES IT TAKE TO GET A RECALL? *TR

NHTSA #: 10301847
mediumVISIBILITY
Filed: Oct 2007

I HAVE A 2000 VOLKSWAGEN JETTA AND WITHIN THE PAST 2 MONTHS MY DRIVER SIDE WINDOW JUST FELL DOWN INTO THE DOOR. THERE'S LITTLE PLASTIC CLIPS THAT HOLD THE WINDOW ON TRACK AND THEY BROKE. BUT YOU CANT BUY THOSE CLIPS, YOU HAVE TO BUY THE WHOLE DOOR ASSEMBLY. 2ND YESTERDAY, OCT 6TH, MY PASSENGER WINDOW JUST FELL DOWN INTO THE DOOR, AND AGAIN, THE SAME THING. I SEARCH ALOT OF VW RELATED FORUMS WHERE PEOPLE AROUND THE NATION HAVE THE SAME PROBLEMS AND HAVE FILE NUMEROUS COMPLAINTS WITH VW AND COMPLAINTS WITH CONSUMER AFFAIRS. WHY HASN'T VW ISSUED A RECALL FOR THESE CLIPS? I CANT AFFORD THE OUTRAGEOUS PRICES TO HAVE BOTH OF MY WINDOWS FIXED SO I HAVE THEM TAPED WITH DUCK TAPE TO HOLD THEM UP. PLEASE LOOK INTO THIS AND FIGURE OUT WHY NOTHING HAS BEEN DONE ABOUT THIS. ONE WOMAN SAID SHE HAD HER CAR IN THE SHOP 8 TIMES AND THEY KEEP BREAKING. YOU CAN VERIFY THIS THROUGH CONSUMER AFFAIRS. UNDER VW JETTA CATEGORIES. PLEASE RESPOND, I JUST WANT A DEALERSHIP TO FIX MY WINDOWS, MY CAR DOESN'T HAVE A WARRANTY ANYMORE. ITS A 2000 MODEL. *TR

NHTSA #: 10205170
mediumVISIBILITY
Filed: May 2007

TL*THE CONTACT OWNS A 2000 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE AUTOMATIC TINTING LIQUID IN THE REAR VIEW MIRROR IS LEAKING, AFFECTING THE PLASTIC NEAR THE GEAR SHIFT, AND THERE ARE HOLES IN THE LEATHER SEATS. THE ENGINE SIZE IS UNAVAILABLE. THE CURRENT AND FAILURE MILEAGE WERE 61,500.

NHTSA #: 10190770
mediumVISIBILITY
Filed: Feb 2006

DRIVING ALONG AND PASSENGER WINDOW FROM THE UP POSITION DROPS INTO THE DOOR!!!!! THE MECHANIC SAID THE PLASTIC CLIPS THAT HOLD THE WINDOW BROKE. THE NEW PART HAS ALUMINUM CLIPS. THIS IS A REAL ACCIDENT WAITING TO HAPPEN!!! I ALMOST HAD ONE AS A RESULT OF THIS HAPPENING!!!!!*NM

NHTSA #: 10151043
mediumVISIBILITY
Filed: Feb 2006

DRIVING ALONG AND PASSENGER WINDOW FROM THE UP POSITION DROPS INTO THE DOOR!!!!! THE MECHANIC SAID THE PLASTIC CLIPS THAT HOLD THE WINDOW BROKE. THE NEW PART HAS ALUMINUM CLIPS. THIS IS A REAL ACCIDENT WAITING TO HAPPEN!!! I ALMOST HAD ONE AS A RESULT OF THIS HAPPENING!!!!!*NM

NHTSA #: 10151044
mediumVISIBILITY
Filed: Jan 2005

MY POWER WINDOW REGULATOR WENT OUT ON MY 2000 VW JETTA AND THE WINDOW FELL INTO THE DOOR, IN LOOKING ON THE INTERNET ON SITES SUCH AS MSN.COM I HAVE FOUND THIS TO BE A COMMON PROBLEM FOR ALMOST EVERY SINGLE VW OWNER THAT HAS INTERNET ACCESS. *AK

NHTSA #: 10105884
mediumVISIBILITY
Filed: Jan 2005

MY DRIVERS SIDE POWER WINDOW REGULATOR FAILED, CAUSING THE WINDOW TO FALL DOWN INTO THE DOOR. THIS REQUIRED DRIVING HOME FOR SEVERAL MILES IN WEATHER APPROACHING ZERO DEGREES. THIS IS A VERY COMMON PROBLEM WITH VW'S, AS THE SAME THING HAS HAPPENED TO MY MOM'S VW BEETLE (1999). *JB

NHTSA #: 10104945
mediumVISIBILITY
Filed: Nov 2004

(1) VERY LOUD BANG ON THE DRIVER SIDE DOOR (2) FRONT DRIVER-SIDE WINDOW FELL DIRECTLY INTO THE DOOR PANEL (3) SMALL PLASTIC CLIP HAS TO BE REPLACED, AT THE SAME TIME DEALER TRYES TO CHANGE A WHOLE POWER WINDOWS ASSEMBLY FOR $500. *AK

NHTSA #: 10098442
mediumVISIBILITY
Filed: Jul 2004

BOUGHT THE CAR IN 2000. 3 MONTHS AFTER THAT I HAD BROUGHT THE CAR TO A CARWASH (HANDWASH) NO WAXING WAS DONE. THE NEXT DAY, THERE WERE SPOTS ON THE HOOD OF MY CAR. THE CLEAR COAT HAD COME OFF. I TOOK IT TO THE DEALER IN SUNNYVALE, CA AND HE SAID IT WAS THE CARWASH COMPANIES FAULT. THEY HAD LEFT THE CAR OUT SIDE WITH WAX ON IT. I HAD NO PROOF THAT THE CAR WASN'T WAXED, BUT I DID NOT PAY FOR IT. THE NEXT PROBLEM HAPPENED IN 2003. MY O2 SENSOR WENT OUT. A LITTLE OVER A YEAR LATER, THE MAF SENSOR WENT OUT. 5 MONTHS AFTER THAT, THE TURBO CUTOFF VALVE WENT BAD AND 1 DAY AFTER THAT WAS REPAIRED, THE DRIVERS SIDE WINDOW DECIDED TO DROP INTO THE DOOR. THE CAR IS A 2000 WITH ONLY 55K MILES ON IT. IT HAS HAD ALL OIL CHANGES AND BASIC MAINTENCE DONE THAT IS NEEDED. THIS SHOULD NOT BE HAPPENING ALREADY!*AK

NHTSA #: 10081270
mediumVISIBILITY
Filed: Mar 2004

NUMEROUS WINDOW REGULATOR ISSUES, ONE TOTAL REPLACEMENT. SOME ACTIONS MUST BE TAKEN, THIS IS VERY EXPENSIVE AND MOST LIKELY AN EASY REMEDY AT THE FACTORY. THERE SHOULD BE A RECALL ON WINDOW REGULATORS!*AK

NHTSA #: 10060248
mediumVISIBILITY
Filed: Oct 2003

2000 JETTA (VW) 2 WEEKS AGO MY PASSENGER SIDE WINDOW BROKE AND BOUGHT NEW REGULATOR AND HAD FIXED. TODAY MY DRIVERS SIDE WINDOW BROKE. 60K ON VEHICLE AND I THINK THIS IS ABSURD. VW SHOULD RECALL ALL UNITS MANUFACTURED WITH THIS REGULATOR. I WILL BE GOING TO DEALERSHIP TOMMOROW TO SEE WHAT THEY SAY.*AK

NHTSA #: 10043906
mediumVISIBILITY
Filed: Sep 2003

I'VE HAD MY CAR FOR FOUR YEARS NOW AND THIS IS THE FOURTH TIME THAT THE DRIVER'S/PASSENGER'S WINDOWS HAVE COME OUT OF ALIGNMENT I'VE ALREADY HAD EACH SIDE REPLACED AT LEAST ONCE AND I CANNOT BELIEVE THIS IS HAPPENING AGAIN. EACH TIME, IT COSTS ME AT LEAST $300 TO HAVE THIS FIXED AND FRANKLY, IT'S GETTING OLD. THERE MUST BE SOME DEFECT WITH THE PARTS OR OTHERWISE, I WOULDN'T HAVE TO REPLACE THE MOTOR EVERY OTHER DAY OF MY LIFE.*AK

NHTSA #: 10037111
mediumVISIBILITY
Filed: Jul 2003

FRONT WINDOW ON DRIVER'S SIDE FELL INTO DOOR... POWER WINDOW SWITCH FAILED TO BRING IT BACK UP... MADE HORRIFIC GRINDING SOUND... ONLY 46,000 MILES ON CAR. *AK

NHTSA #: 10029294
mediumVISIBILITY
Filed: Apr 2003

WHENEVER YOU USE THE WINDSHIELD WASHER, SOME OF THE FLUID GETS INTO THE VENT AND YOU CAN SMELL IT IN THE CABIN AND EVEN SOMETIMES TASTE IT AS YOU ARE DRIVING. I BELIEVE WINDSHIELD WASHER FLUID IS TOXIC. I HAVE TWO LATE MODEL VOLKSWAGENS, THEY BOTH DO THIS EVERYTIME. I'VE NEVER EXPERIENCED THIS WITH ANY OTHER CAR I'VE DRIVEN BEFORE.

NHTSA #: 10013902
mediumVISIBILITY
Filed: Jan 2003

WHEN RAISING THE PASSENGER SIDE WINDOW UP, GLASS DROPS INTO DOOR PANEL AND WILL NOT COME UP. MAKES LOUD GRINDING NOISE WHEN PRESSING BUTTON TO RAISE WINDOW. DEALERSHIP REPLACES WINDOW ASSEMBLY AND SAYS THEY "GOODWILL" IT TO ME WITH NO CHARGE - EVEN THOUGH THIS WAS STILL UNDER WARRANTY AND I SHOULD NOT HAVE BEEN CHARGED IN THE FIRST PLACE. DEALERSHIP DOES NOT HAVE PART IN STOCK AND I HAVE TO DRIVE WITH A TRASHBAG TAPED WHERE MY WINDOW SHOULD BE IN RAINY WEATHER DURING MY 30-MILE (ONE-WAY) ALL HIGHWAY COMMUTE TO AND FROM WORK. THE ONLY WINDOW I EVER OPERATE NOW IS MY DRIVER SIDE WINDOW AND ONLY AS NECESSARY. VERY COSTLY AND DANGEROUS WINDOW SITUATION.

NHTSA #: 10000782
mediumVISIBILITY
Filed: Nov 2002

CONSUMER STATES EVERY TIME THEY OPEN THE SUNROOF A YELLOW POWDERY SUBSTANCE, BLOWS INTO CONSUMER FACE. DEALER HAS BEEN NOTIFIED. PLEASE PROVIDE FURTHER INFORMATION ON THE YELLOW SUBSTANCES. MR

NHTSA #: 8022136
mediumVISIBILITY
Filed: Sep 2002

I'VE BEEN TO THE DEALERSHIP MORE THAN 10 TIMES FOR VARIOUS PROBLEMS, BUT THE WINDOWS FAILURE IS THE MOST SERIOUS ONE.CURRENTLY, REAR LEFT WINDOW STUCK IN UP POSITION.*AK

NHTSA #: 767102
mediumVISIBILITY
Filed: Aug 2002

WHILE DRIVING AT ANY SPEED AND WITH NO WARNING DRIVER'S SIDE WINDOW WILL FALL INTO WINDOW SEAL, AND WILL BE HARD TO GET IT BACK UP. DEALER NOTIFIED.*AK

NHTSA #: 8016500
mediumVISIBILITY,EQUIPMENT
Filed: Aug 2002

MY FRONT PASSENGER SIDE WINDOW MADE A LOUD NOISE AND FELL INTO THE DOOR WHEN I TRIED TO ROLL UP THE WINDOW NOTHING HAPPENED. I CALLED VOLKSWAGEN AND THEY FIXED IT BECAUSE MY CAR WAS STILL UNDER WARRANTY. 18 MONTHS LATER IT HAPPENED AGAIN AND I CALLED VOLKSWAGEN AND THEY TOLD ME SINCE MY CAR WAS NO LONGER UNDER WARRANTY THEY WOULD NOT FIX IT. I REMINDED THEM THAT THIS HAPPENED BEFORE AND SHOUL NOT HAPPEN TO THE SAME WINDOW AGAIN IN SUCH A SHORT PERIOD. THE DEARLERSHIP TOLD ME THEY ONLY WARRENTY THEIR WORK FOR ONE YEAR AND THAT THEY COULD NOT HELP ME. SO I CALLED AROUND AND FOR QUOTES AND WAS TOLD BY SEVERAL COMPANIES THAT THIS WAS A COMMON PROBLEM WITH JETTAS. I HAD TO PAY $300 TO GET IT FIXED. ONE MONTH LATER IT HAPPENS AGAIN ONLY THIS TIME IT HAPPENS TO MY DRIVER SIDE WINDOW. I CALL THE DEALERSHIP AND THEY BASICALLY TELL ME TOUGH LUCK. NOT ONLY HAS THIS HAPPENED TO ME BUT IT HAS HAPPENED TO A FRIEND OF MINE WHO ALSO OWNS A JETTA. LASTLY MY AC GOES OUT RIGHT AFTER ALL MY OTHER PROBLEMS.*AK

NHTSA #: 765661
mediumVISIBILITY
Filed: Aug 2002

POWER WINDOW REGULATOR ON DRIVERS WINDOW BROKE CAUSING THE WINDOW TO FALL TO THE BOTTOM OF THE DOOR. UNABLE TO RAISE WINDOW. I OWN TWO MODEL YEAR 2000 VW JETTAS AND THIS IS THE SECOND INCIDENCE OF POWER WINDOW REGULATOR FAILURE.*AK

NHTSA #: 765339
mediumVISIBILITY
Filed: Jul 2002

RIGHT FRONT WINDOW FAILED TO GO UP OR DOWN AND THE LEFT REAR WINDOW POPPED WHILE CLOSING DUE TO BROKEN LIFTERS. THE LEFT FRONT WINDOW FELL INTO THE DOOR. THE WINDOW REGULATOR FAILED TWICE. *YH *CB

NHTSA #: 566761
mediumVISIBILITY
Filed: Jul 2002

THE WINDOW FELL IN WHEN I WENT TO ROLL IT DOWN. SINCE THEN I HAVE BEEN IN FOR OTHER PROBLEMS TO THE DEALER AND EVERY TIME THERE ARE ATLEAST 4-7 PEOPLE WAITING THAT HAD THEIR WINDOW REGULATORS BREAK ALSO.*AK

NHTSA #: 764621
mediumVISIBILITY
Filed: Jul 2002

THE CONSUMER STATED THAT THE FRONT PASSENGER AND DRIVER?S WINDOW REGULATOR BROKE DUE TO MANUFACTURER DEFECT. CONSUMER TOOK THE VEHICLE TO THE DEALER FOR REPLACEMENT AND THEY TOLD THEM THE WARRANTY WAS EXPIRED AND THE PART WAS ON BACK ORDER. *YH

NHTSA #: 566499
mediumVISIBILITY
Filed: Jul 2002

WHEN OPENING THE R/F POWEER WINDOW THE WINDOW MADE A STRANGE SOUND AND THEN THE WINDOW FELL TO THE BOTTOM OF THE INSIDE OF THE DOOR AND WOULD NOT GO UP. CANNOT CLOSE THE WINDOW AND THE PART IS ON BACK ORDER. CONTACTED VW CUSTOMER SERVICE AND THEY SAID THAT SINCE THE CAR IS OVER THE MILAGE (EVEN THOUGH IT IS WITHIN THE 24 MONTH WARRANTY) THEY WOULD ONLY PARTIALLY REIMBURSE ME.*AK

NHTSA #: 763966
mediumVISIBILITY
Filed: Jul 2002

CONSUMER STATES BOTH POWER WINDOWS DROPPED INTO DOOR PANEL AND WOULD NOT WORK, DEALER REPLACED THE REGULATORS AND FIXED THE WINDOW.*JB

NHTSA #: 786036
mediumVISIBILITY
Filed: Jul 2002

ELECTRIC POWER WINDOW, WHEN LOWERED DOWN, FAILED DUE TO A WINDOW REGULATOR POPPING. THE PARTS ARE ON BACK ORDER EVEN USED/AFTER MARKET PARTS. PLEASE DESCRIBE DETAILS. *AK

NHTSA #: 8013356
mediumVISIBILITY
Filed: Jul 2002

THE PASSENGER SIDE POWER WINDOW FELL INTO DOOR FRAME DUE TO REGULATOR FAILURE. *YH

NHTSA #: 786032
mediumVISIBILITY
Filed: Jul 2002

POWER SUNROOF JAMMED TWICE AND WAS REPAIRED BY THE DEALER. *YH

NHTSA #: 786032
mediumVISIBILITY
Filed: Jul 2002

DRIVERS SIDE POWER FRONT WINDOW FELL INTO THE DOOR BECAUSE OF FAULTY POWER WINDO REGULATOR. *AK

NHTSA #: 763772
mediumVISIBILITY
Filed: Jun 2002

BOTH FRONT SIDE DOOR WINDOWS DROPPED INSIDE THE DOORS BECAUSE OF A REGULATOR FAILURE. DEALER AND MANUFACTURER WERE NOTIFIED AT THIS TIME. *AK CONSUMER STATED THE FALLING DOWN OF BOTH DRIVER AND PASSENGER SIDE WINDOWS INSIDE THE DOORS IS A DEFECT OR A DESIGN FLAW IN WORKMANSHIP. *YH

NHTSA #: 8012616
mediumVISIBILITY
Filed: Jun 2002

WHILE DRIVING AND WITHOUT WARNING TRIED TO OPEN WINDOW BY PUSHING ELECTRONIC WINDOW LEVER; HOWEVER, WINDOW WAS NOT OPERABLE.*AK

NHTSA #: 8012118
mediumVISIBILITY
Filed: Jun 2002

BOTH FRONT WINDOWS ON MY JETTA FELL DOWN INTO THE DOOR WHILE DRIVING DOWN THE ROAD. THE WINDOW WAS UP AND WITHOUT ME TOUCHING ANY CONTROLS IT JUST FELL INTO THE DOOR. BOTH FRONT DOORS FELL WITHIN 1 WEEK OF EACH OTHER. I AM CONCERNED ABOUT THIS HAPPENING WHEN A FAMILY MEMBER IS TRAVELING THE ROADS OF THIS RURAL COMMUNITY. WE GET SNOW IN OCTOBER THAT LASTS THROUGH MAY. IF WE GET CAUGHT OUT IN A SNOW STORM AND THE WINDOWS FALL DOWN INSIDE THE DOORS WE ARE IN TROUBLE. I HAVE CHECKED THE WEB AND FOUND TH IS TO BE A NORMAL PROBLEM NOW BEING EXPERIENCED IN THE 2000 VW JETTA. I CALLED VW REPRESENTATIVE AARON GEISTER, (800)822-8987 WHO TOLD ME THAT I WAS OUT OF WARRANTY SO I WAS OUT OF LUCK. I AM UNDER TWO YEARS BUT MY 75000 MILES PUT ME OUT OF LUCK. I ARGUED THAT THIS WAS NOT NORMAL WEAR AND TEAR ON A VEHICLE. WINDOWS SHOULD NOT UNEXPECTANTLY FALL OUT OF ANY VEHICLE WITHOUT WARNING. I CALLED THE LITHIA DEALER TO GET MY CAR FIXED AND WAS TOLD IT WILL BE AWHILE AS THE REGULATOR PART IS ON BACK ORDER. HE TOLD ME THAT TJHERE WAS A BUNCH OF 2000 JETTA OWNERS WAITING FOR THE EXACT SAME SERVCIE. THIS POOR DESIGN IS GOING TO GET SOMEBODY KILLED. VW NEEDS TO DO A RECALL AND FIX THE REGULATOR NOT WITH ANOTHER REGULATOR JUST LIKE THE ONE THAT FAILS AFTER TWO YEARS BUT A NEW SET UP THAT PREVENTS THE WINDOW FROM SPORADICALLY FALLING INTO THE DOOR.*AK

NHTSA #: 763253
mediumVISIBILITY
Filed: Jun 2002

FROM WHAT I HAVE SEEN AND HEARD, THIS IS A TOO FAMILIAR PROBLEM WITH LATE MODEL VOLKSWAGENS. THE WINDOW MADE A STRANGE CLICKING SOUND AND THEN THE WINDOW FELL ALL OF THE WAY INTO THE DOOR UNEXPECTEDLY. APPARENTLY VOLKSWAGEN IS AWARE OF THE PROBLEM AND HAS RE-ENGINEERED THE PART. IF THIS IS THE CASE, WHY ARE THEY NOT REQUIRED TO ISSUE A RECALL FOR THIS ITEM AND REPAIR/REPLACE AT NO COST TO THE OWNER. I WOULD CONSIDER THIS TO BE A SAFETY CONCERN. WHAT IF A WINDOW FAILED WHILE DRIVING IN THE RAIN OR SNOW?*AK

NHTSA #: 763211
mediumVISIBILITY
Filed: Jun 2002

VEHICLE WAS MOVING AT APPROXIMATELY 30MPH WHEN I TRIED TO ROLL THE PASSENGER SIDE WINDOW DOWN. THERE WAS A CLICKING NOISE, FOLLOWED BY THE WINDOW DROPPING RAPIDLY INTO THE DOOR. IT WOULD NOT GO BACK UP. THE SERVICE DEPARTMENT AT THE DEALERSHIP STATED THAT THEY SEE THIS OFTEN, AND THAT THE REGULATOR CABLE WAS STRIPPED. THE COST OF REPAIR WAS $430, AND VW OF AMERICA REFUSES TO COVER THIS BECAUSE MY WARRANTY IS OVER. AFTER FURTHER RESEARCH, I'VE FOUND THAT THERE ARE MANY CUSTOMERS WHO HAVE EXPERIENCED THE SAME PROBLEM WITH THEIR 2000 JETTA'S.*AK

NHTSA #: 763080
mediumVISIBILITY
Filed: Jun 2002

I TRIED TO ROLL DOWN MY WINDOW AND IT GOT STUCK PART OF THE WAY DOWN AND WHEN I TRIED TO ROLL IT BACK UP, THERE WAS A LOUD CRACK AND THE WINDOW FELL DOWN IN THE DOOR. I TOOK IT TO A VW DEALER AND I WAS CHARGED $565 TO REPLACE THE MOTOR AND REGULATOR. THERE NEEDS THE BE A RE-CALL. THERE ARE TOO MANY COMPLAINTS REGARDING THIS ONE ITEM.*AK

NHTSA #: 763026
mediumVISIBILITY
Filed: Jun 2002

ON SEPT 14, 2001, MY WIFE WAS DRIVING THROUGH DRIVE IN AT MCDONALD'S. SHE PRESSED THE DRIVER WINDOW POWER BUTTON AND THE WINDOW MALFUNCTIONED. THE WINDOW WENT DOWN BUT WOULD NOT GO UP. THE DEALER REPLACE LEFT FRONT WINDOW REGULATOR AT NO CHARGE TO ME. ON JUNE 7, 2002, MY WIFE WAS DRIVING ON FORT BENNING THROUGH THE SECURITY GATE. THE WINDOW MALFUNCTION. IT WENT DOWN AND WOULD GO UP. I TOOK THE JETTA TO THE DEALER. I SPOKE WITH VW'S CUSTOMER RELATIONS OFFICE, 1.800.822.8987, REF # 20166271. SINCE MY CAR WAS 971 MILES OVER THE 12 MONTH WARRANTY, VW WOULD ONLY PAY 50% AND I HAD TO PAY 50%. IT IS MY OPINION THAT THIS IS A MANUFACTURER'S DEFECT. THERE WAS A LADY AT THE DEALERSHIP WITH THE SAME PROBLEM.*AK

NHTSA #: 762997
mediumVISIBILITY
Filed: Jun 2002

WHILE DRIVING CAR ON 06/08/02, DRIVER SIDE POWER WINDOW REGULATOR BROKE AND WINDOW FILL INTO DOORFRAME. I TOOK CAR TO WINDOW REPAIR SHOP. TECH AT SHOP SAID THIS WAS A COMMON PROBLEM WITH VW'S AND SUGGESTED I CHECK WITH DEALER ON REPLACEMENT. CAR IS PAST WARRANTY PERIOD. THE CAR HAS 4 POWER WINDOWS. I CAN'T AFFORD NOR SHOULD I HAVE TO PAY FOR A NEW REGULATOR FOR EACH WINDOW. THIS IS A SERIOUS HAZARD ESPECIALLY IF IT HAPPENS WHILE YOU ARE DRIVING.*AK

NHTSA #: 762913
mediumVISIBILITY
Filed: Jun 2002

BOTH WINDOW REGULATORS HAVE FAILED AND I THINK ITS A MANUFACTURING DEFECT BECAUSE I KNOW ANOTHER VW OWNER WHO HAS EXPERIENCED THIS SAME FAILURE. I TRIED TO GET IT FIXED AT A VW DEALERSHIP BUT THEY REFERRED ME TO A GLASS SHOP/INDEPENDENT SHOP BECAUSE OF THE WAIT-TIME TO GET IT FIXED. IN ADDITION THE A/C FAILED BEFORE I BOUGHT IT FROM THE ORIGINAL OWNER AND AGAIN FAILED 6 MONTHS AFTER I BOUGHT IT BECAUSE OF DIFFERENT OWNERSHIP I COULD'T CLAIM THE WARRANTY COVERAGE ON THE PARTS.*AK

NHTSA #: 762969
mediumVISIBILITY
Filed: Jun 2002

WINDOW REGULATOR BROKE 3 TIMES AND I HAVE BEEN TOLD IT IS A "BAD PART"- AND VW IS NOT DOING ANYTHING TO FIX IT.

NHTSA #: 762620
mediumVISIBILITY
Filed: May 2002

DRIVER'S AND PASSENGER'S SIDE POWER WINDOWS REGULATOR BROKE. WINDOW FELL INTO THE DOOR. UNABLE TO WIND THE WINDOWS UP.*AK THE FIRST OCCURRENCE WAS COVERED UNDER WARRANTY. THE SECOND OCCURENCE WAS 75 PERCENT COVERAGE. DEALER REPLACED WINDOW REGULATOR. *TT

NHTSA #: 8010179
mediumVISIBILITY
Filed: May 2002

WHILE DRIVING HEARD A LOUD NOISE , FRONT PASSENGER'S SIDE WINDOW SHATTERED INSIDE OF VEHICLE WITH AN EXPLOSION INTO PIECES. DEALER CONTACTED. *AK

NHTSA #: 8009151
mediumVISIBILITY
Filed: Apr 2002

LOCAL VW AUTHORIZED SERVICE CENTER INDICATES THAT THIS PROBLEM IS COMMON ON THE MAKE AND MODEL. THEY INDICATE THAT WE SHOULD EXPECT TO HAVE THIS PROBLEM AGAIN, ON BOTH DOORS. THE REPAIR COST $300 EACH TIME. INTERNET RESEARCH SHOW THAT SOME VW SERVICE CENTERS REPLACE THE PART AT NO COST. OURS DID NOT. *AK

NHTSA #: 760982
mediumVISIBILITY
Filed: Mar 2002

SIX MONTHS AGO THE REAR PASSENGER WINDOW FELL INTO THE DOOR. NOW THE DRIVER'S SIDE WINDOW HAS DONE THE SAME. CAR IS USED FOR BUSINESS TRAVEL AND IS OUTSIDE OF WARRANTY. FROM THE VOLUME OF COMPLAINTS I BELIEVE THIS ITEM SHOULD BE A RECALL.*AK

NHTSA #: 759501
mediumVISIBILITY
Filed: Mar 2002

WHILE DRIVING PASSENGER'S SIDE WINDOW FELL INSIDE OF DOOR. DEALER CONTACTED. *AK

NHTSA #: 8004937
mediumVISIBILITY
Filed: Feb 2002

WHILE PUSHING POWER BUTTON FOR WINDOW TO ROLL DOWN WINDOW WILL GET STUCK HALF WAY. DEALER HAS BEEN CONTACTED, DELAER REPLACED WINDOW MOTOR THREE TIMES.*AK CONSUMER STATED THERE SEEMS TO BE A DEFECT WITH THE POWER WINDOWS.*SLC

NHTSA #: 8003406
mediumVISIBILITY
Filed: Dec 2001

NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK

NHTSA #: 756190
mediumVISIBILITY
Filed: Nov 2001

VW KNOWS THAT THIS IS A JUNK WINDOW REGULATOR, PLENTY OF FOLKS HAVE THIS PROBLEM. IT'S UNSAFE TO HAVE WINDOW PROBLEMS, ESPECIALLY WITH A NEW CAR.*AK

NHTSA #: 754901
mediumVISIBILITY
Filed: Nov 2001

WINDOW REGULATOR FAILED 35 MILES FROM HOME. FAILURE WAS SUDDEN AND RAPID. IF THIS HAD OCCURRED WHILE DRIVING, THIS COULD HAVE CAUSED AN ACCIDENT. *AK

NHTSA #: 754624
mediumVISIBILITY
Filed: Oct 2001

PLASTIC HANDLE THAT WAS USED TO CHANGE DRIVER'S AND PASSENGER'S SIDEVIEW MIRRORS BROKE FREQUENTLY. DEALER HAS BEEN CONTACTED. PLEASE PROVIDE FURTHER DETAILS.*AK

NHTSA #: 898331
mediumVISIBILITY
Filed: Oct 2001

THE FRONT PASSENGER DOOR WAS OPENED WHILE THE DRIVER WAS LOWERING THE PASSENGER WINDOW, WITH A 'POP' THE WINDOW FELL INTO THE DOOR. THE DEALER WOULD NOT COVER THE $300 COST BECAUSE IT WAS OUT OF WARRANTY EVEN THOUGH WE WERE TOLD THAT THIS IS A COMMON PROBLEM. *AK

NHTSA #: 753476
mediumVISIBILITY
Filed: Jul 2001

CONSUMER STATES POWER WINDOWS AND LOCKS HAVE FAILED.*YH

NHTSA #: 562187
mediumVISIBILITY
Filed: Jul 2001

MY PASSENGER SIDE POWER WINDOW FAILED. THE WINDOW COLLAPSED INTO THE DOOR AND WOULDN'T OPERATE CORRECTLY AGAIN. THIS IS A DRIVING HAZARD, PARTICLUARLY WHEN COVERED BY PLASTIC UNTIL REPAIRED. *AK

NHTSA #: 748731
mediumVISIBILITY,LATCHES/LOCKS/LINKAGES
Filed: Jul 2001

A WAX MELTED OUT OF THE DOORS OF THE CAR, THEN A FEW DAYS LATER THE RIGHT PASSENGER WINDOW MADE A SCREACHING NOISE THEN DROPPED DOWN INTO THE DOOR WHILE ELECTRICALLY ROLLING IT UP. ALL OTHER WINDOWS ARE MAKING THE SAME NOISE SO I CAN'T USE THEM IN FEAR I THEY TOO WILL FALL DOWN INTO THE DOOR. SUN ROOF COVER CAME OFF THE TRACK WHILE SHUTTING IT. THE LEVER THAT YOU PUSH TO OPEN THE ARM REST POPPED OFF WHILE OPENING IT. THE DRINK HOLDER FIRST KEPT STICKING INSIDE THE CONSUL, THEN IT SLOWLY BROKE APART. THE DEALERSHIP IS GOING TO CHARGE ME HUNDREDS OF DOLLARS TO FIX THESE THINGS THAT SHOULDN'T HAVE BROKE IN THE FIRST PLACE. MY WARRANTY EXPIRED AFTER ONLY 24000 MILES. MY COOLANT (WATER) PUMP JUST BROKE LAST WEEK, BUT THEY FIXED IT BECAUSE IT WAS COVERED UNDER THE POWERTRAIN WARRANTY. THAT SHOULDN'T HAVE NEEDED REPAIR EITHER. I'M IN NEED OF HELP AND I DON'T LIKE THE WAY THIS DEALERSHIP IS TREATING ME. THIS CAR IS AN EXPENSIVE PIECE OF JUNK. I'M WAITING FOR THE NEXT PROBLEM TO HAPPEN. THANKS FOR YOUR HELP!

NHTSA #: 748784
mediumVISIBILITY
Filed: Jul 2001

FRONT DRIVER'S AND PASSENGER SIDE POWER WINDOW CABLE BROKE ON TWO SEPARATE OCCASIONS, CAUSING GLASS TO BREAK. DEALER AND MANUFACTURER HAVE BEEN CONTACTED. BUT, UNABLE TO PROVIDE AN EXPLANATION FOR THESE INCIDENTS. PLEASE PROVIDE FURTHER DETAILS.*AK

NHTSA #: 892537
mediumVISIBILITY
Filed: Jul 2001

THE FIRST DEFECT WAS AT NIGHT, BUT WHEN THE DRIVERS WINDOW BROKE, IT WAS POURING DOWN RAIN. VERY HARD TO SEE AND DRIVE WHEN THE RAIN IS SOAKING YOU.

NHTSA #: 747720
mediumVISIBILITY
Filed: Jul 2001

NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK

NHTSA #: 747733
mediumVISIBILITY
Filed: Jul 2001

POWER WINDOW REGULATOR BREAKS PREMATURELLY CAUSING WINDOW TO FALL DOWN INTO DOOR. PROBLEM OCCURS WITH EITHER DOOR ON BOTH THE TWO DOOR AND FOUE DOOR JETTA AND GOLF. THERE IS A LONG LIST OF OWNERS THAT HAVE HAD THIS PROBLEM AND HAVE RECIEVED VERY LITTLE ASSISTANCE FROM DEALER OR VW ABOUT ISSUE. MOST OF THE COMPLAINTS CAN BE VIEWED ON THE INTERNET AT, "WWW.VWVORTEX.COM." LOOK FOR THE FOROUM SECTION, THEN PROCEED TO JETTA AND GOLF IV. DO A SEARCH FOR WINDOW REGULATORS AND VOLLA YOU WILL FIND A LONG LIST OF OWNERS HOW HAVE MADE COMPLAINTS TO THE DEALERS AND TO VWOA ABOUT ISSUE. VWOA STANCE HAS NOT BEEN SET AS A WHOLE AS OF YET, IT SEEMS THAT THEY WILL STRADDLE THE GATE ON THIS ISSUE UNTIL SOMEONE MAKES THEM ACCOUNTABLE. AND WITHOUT VWOA ADDMITTING THAT THERE IS A PROBLEM, THE DEALERSHIPS WILL CONTINUE TO DENY THAT THERE IS A DEFECT AND MAKE THE OWNER LIABLE. PLEASE, CAN YOU INVESTIGATE THIS MATTER AND GIVE THE MAJORITY OF UUS VW OWNERS SOME RELIEF. THANK YOU

NHTSA #: 747692
mediumVISIBILITY
Filed: Jun 2001

BACK DOOR WINDOW REGULATORS MALFUNCTIONED UPON ACTIVATION, ON SEVERAL OCCASIONS. THE WINDOWS WERE ROLLED DOWN TO DEFOG, AND THEN FAILED WHEN TRYING TO CLOSE. I HAD TO PRESS THE BUTTON SEVERAL TIMES FOR THEM TO GO BACK UP. DEALER WILL NOT FIX BECAUSE THEY CANNOT "DUPLICATE THE PROBLEM." THIS IS A KNOWN ISSUE WITH THE VOLKSWAGEN DEALERSHIPS AND SERVICE DEPARTMENTS, AND MANY FEEL IT SHOULD BE RECALLED. THEY HAVE FAILED ON ME BEFORE, AND I DON'T WANT THIS HAPPENING WHEN I AM AWAY FROM HOME, LEAVING MY CAR VULNERABLE TO RAIN OR OTHER WEATHER DAMAGE, AS WELL AS THEFT AND VANDALISM.

NHTSA #: 746825
mediumVISIBILITY
Filed: May 2001

THE DRIVER'S SIDE WINDOW SUDDENLY 'DROPPED' DOWN INTO THE DOOR, LEAVING THE WINDOW TOTALLY OPEN WITH NO ABILITY TO CLOSE.*AK

NHTSA #: 745424
mediumVISIBILITY
Filed: Apr 2001

ON 10/2000 D/S PWR WINDOW REGULATOR BROKE AND WINDOW FELL INTO DOOR FRAME, CAR UNDER WARRANTY AND PART REPLACED. WAS TOLD BY THE SERVICE TECH AT DEALERSHIP THAT THERE WAS A PROBLEM WITH THIS PART FAILING. SIX MONTHS LATER ON 04/11/2001 THE PASSENGER SIDE PWR WINDOW REGULATOR BROKE AND THE WINDOW FELL INTO THE DOOR FRAME. ON THIS OCCASION I CONTACED VW SINCE MY CAR HAD JUST PASSED OVER THE WARRANTY PERIOD, VW TOOK CARE OF THE PROBLEM AT NO COST TO ME. I AM HOPING THAT THIS SAME PROBLEM DOES NOT HAPPEN WITH THE REAR WINDOWS. HAVE BEEN TOLD BY BOTH VW AND THE DEALERSHIP THAT THIS IS A PROBLEM, POSSIBLY SHOULD BE ADDRESSED SINCE WHEN THE REGULATOR BREAKS THE NOISE IS VERY FRIGHTENING (SOUNDS LIKE A GUNSHOT) AND POSSIBLY MIGHT CAUSE SOMEONE TO HAVE AN ACCIDENT.*AK

NHTSA #: 744028
mediumVISIBILITY
Filed: Oct 2000

LEFT AND RIGHT FRONT POWER WINDOWS FAILED, POWERED DOWN THE FRONT WINDOWS AND HEARD A LOUD NOISE, WHEN CONSUMER TRIED TO ROLL THEM UP NOTING HAPPENED.*ET

NHTSA #: 784935
mediumVISIBILITY
Filed: Aug 2000

WHILE I WAS DRIVING, THE DRIVER SIDE WINDOW IN MY BRAND NEW VW JETTA COLLAPSED INSIDE THE DOOR AND BROKE. I COULD NOT ROLL UP MY WINDOW. WHEN I BROUGHT THE CAR IN, THEY SAID THIS IS VERY COMMON, DUE TO HOT WEATHER. I THINK A RECALL IS IN ORDER, TO REPLACE THE PART THAT CANNOT HANDLE HOT WEATHER, AND ALERT THE PUBLIC. THANK YOU.

NHTSA #: 729337
mediumVISIBILITY,SEAT BELTS
Filed: Sep 1999

RT REAR AND LEFT REAR WINDOWS HAVE PINCH PROTECTION THAT ACTIVATE SOMETIMES WHEN THERE IS NOTHING IN THE WINDOW BLOKING IT AND I HAVE TO PUSH THE BUTTON 3 TIMES TO CLOSE IT AND AFTER THE SECOND TIME THE PINCH PROTECTION TURNS OFF. ...(2) THE RT FRONT SEAT BELT WILL NOT PULL DOWN ALL THE TIME IT FEELS LIKE IT IS LOCKED IN THE POSITION YOU MUST PULL HARD SEVERAL TIMES TO GET IT TO WORK AND MOST OF THE TIME IT WON'T COME DOWN AT ALL. DRIVERS SIDE WORKS FINE, BUT PASS SIDE DOES NOT WORK AT ALL SOMETIMES. TOOK TO DEALER AND IT DIDN'T HAPPEN TO TE SERVICE WORKER BUT THE SERVICE ADVISOR COULD NOT GET IT TO PULL DOWN, SERVICE WORKER TOOK APART AND FOUND NOTHING WRONG, BUT IT DID NOT WORK FOR ME THAT NIGHT I GOT IT HOME.

NHTSA #: 711938

Other 2000 Volkswagen Jetta Issues