2000 Volkswagen Jetta Electrical Problems
43 owner-reported electrical complaints from NHTSA data
Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.
Owner Complaints (43)
The contact owns a 2000 Volkswagen Jetta. The contact stated that while driving with the front driver’s side seat heater activated, the seat became extremely hot. The contact started smelling a burning odor coming from the seat. The contact felt a hole in the seat, which burned the contact's middle finger. The contact immediately pulled over and turned off the vehicle. The contact’s back started burning due to the extreme heat of the seat back. Upon inspection, the contact discovered a hole in his jacket and approximately four holes that had formed in the front driver seat due to the seat heater failure. The contact was not treated for the burns to his back. The contact stated that two dealers were notified of the failure but neither provided immediate assistance. The manufacturer was also notified of the failure and informed the contact that there were no recalls on the vehicle. The vehicle was not repaired. The failure mileage was approximately 489,000.
MY 2000 JETTA VR6 HAS BEEN EXPERIENCING COIL ISSUES FOR THE PAST 3 YEARS WHENEVER THE WEATHER IS WET/RAINY AND HIGH HUMIDITY. IF THE CAR SITS IDLE FOR 6-8 HOURS WITH A COLD ENGINE IT IS VERY DIFFICULT TO START THE ENGINE WITHOUT CONSTANT SPUTTERING. THERE IS NO POWER IN ACCELERATION UNTIL THE ENGINE WARMS UP COMPLETELY. DURING THIS TIME THE CHECK ENGINE LIGHT FLASHES AND REMAINS ON UNTIL THE NEXT TIME I START UP THE ENGINE OR UNTIL THE WEATHER BECOMES LESS HUMID. THIS ALSO OCCURS WHEN DRIVING THRU A PUDDLE OF WATER CAUSING IT TO SPLASH THE COIL AREA. I REPLACED THE IGNITION WIRES TO THE TUNE OF $145 BUT THAT DID NOT ALLEVIATE THE PROBLEM. *TR
FIRE IN 2000 VW JETTA VR6, POINT OF ORIGIN AT IGNITION COIL PACK ON THE TOP LEFT-FACING SIDE OF THE ENGINE. *TR
TL*THE CONTACT OWNS A 2000 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE DRIVER'S SIDE BRAKE LIGHT WOULD ILLUMINATE INTERMITTENTLY. THE DEALER CHANGED THE BULB. AFTERWARDS, SHE WAS PULLED OVER BY A POLICE OFFICER WHO POINTED OUT THE MALFUNCTIONING BRAKE LIGHT. SHE PROVIDED THE OFFICER WITH THE PAPERWORK OF HER RECENT REPAIR. THE OFFICER INSTRUCTED HER TO TAKE THE VEHICLE BACK TO THE DEALER. THE CONTACT CHECKED THE BULB AND REALIZED THAT IT WORKED. SHE PURCHASED NEW BULBS, BUT THEY WOULD NOT ILLUMINATE. SHE ASSUMED THAT THE ISSUE WAS DUE TO THE ELECTRICAL SYSTEM. ON AUGUST 12, 2008, THE CONTACT HAD HER DAUGHTER FOLLOW HER TO A DEALER 30 MILES AWAY. HER DAUGHTER WAS INSTRUCTED TO SOUND THE HORN EVERYTIME HER BRAKE LIGHT MALFUNCTIONED. HER DAUGHTER SOUNDED THE HORN A TOTAL OF 13 TIMES ON THE 30 MILE TRIP TO THE DEALER. WHEN SHE ARRIVED AT THE DEALER, THEY COULD NOT FIND ANY FAILURES WITH THE VEHICLE. THE MANUFACTURER HAS NOT BEEN NOTIFIED. THE CURRENT MILEAGE WAS APPROXIMATELY 125,000 AND FAILURE MILEAGE WAS APPROXIMATELY 113,000.
I HAVE A 2000 VW JETTA ALREADY HAVE HAD EXPERIENCED MULTIPLE STALLING EVENTS AS A RESULT OF ONE OR MORE IGNITION COIL PLUGS MALFUNCTIONING ON MY 2000 VW JETTA AS A RESULT OF THE ENGINE STALLING I EXPERIENCED A LOSS OF POWER STEERING AND INCREASED BRAKING EFFORTS WHEN I PULLED VEHICLE OVER TO THE SIDE OF THE ROAD TO CONTROL THE VEHICLE. AFTER A FEW MINUTES PARKED ON THE SHOULDER WAS ABLE TO RESTART VEHICLE ALTHOUGH THE ENGINE OPERATED AT REDUCED POWER............................ALSO MY BRAKE LIGHTS HAVE BEEN STICKING ON AND NOT WORKING ALL THE TIME AS WELL.................NOT SURE HOW TO EXPLAIN THIS ONE BUT HERE GOES RIGHT BY MY AC SWITCH ON MY CAR THERE IS A BUTTON THAT IS SUPPOSED TO CIRCULATE THE AIR THROUGH THE CAR BUT WHEN I PUSH IT IN A LIGHT ON MY DASHBOARD COMES ON AND SAYS BRAKE!!!!!!!!!!!!!!!!! AND I HAVE A LOSS OF BRAKE POWER, ALSO MY CRUISE CONTROL HAS STOPPED WORKING AND MY HAZARDS HAVE STOPPED AS WELL WAS HOPING YOU MIGHT BE ABLE TO HELP ME AS THE DEALER DOES NOT WANT TO DO ANYTHING ABOUT MY ISSUES. *TR
2000 VOLKSWAGEN JETTA 1.8T. THE CHECK ENGINE LIGHT ON MY VW JETTA KEEPS MALFUNCTIONING AND LIGHTS UP AGAIN AND AGAIN. I HAVE TAKEN THIS TO THE DEALER 3 TIMES IN THE LAST 3 MONTHS AND THEY SAY THEY FIXED IT, BUT IT KEEPS COMING BACK. OVER THE LIFETIME OF THIS CAR (I HAVE HAD THIS CAR FOR 8 YEARS), I HAVE HAD THIS CHECK-ENGINE LIGHT MALFUNCTION OVER 10-15 TIMES. *TR
BOUGHT USED VW FROM A DEALER. DEALER WAS DOING BRAKES/INSPECTION, AND ON PICKING UP THE VEHICLE STUNK OF BURNT ELECTRIC SMELL. VEHICLE WOULD NOT START. THIS WAS AROUND 50,000 MILES. CHECK ENGINE LIGHT REMAINS ON ALTHOUGH NUMEROUS CODES CONTINUE TO COME UP NOTHING IS FOUND. DEALER SENT CAR TO AUTHORIZED VW DEALER TO FIX - LIGHT STILL REMAINS ON. AROUND 87,000 MILES CAR BEGAN TO DRAIN BATTERY AND WOULD NOT START EVEN AFTER NEW BATTERY. TOOK TO AUTHORIZED VW CAR SHOP. SEEMS SOMETHING WITH FUSES/ELECTRICAL SYSTEM. AGAIN MANY CODES BUT NOTHING SEEMS WRONG, ACCEPT FOR THE WHOLE NOT STARTING. IGNITION SWITCH WAS REPLACED - LIGHT STILL ON. LIGHTER SOCKET NO LONGER WORKS. NOW AROUND 89,000 MILES AND IT IS NOW EARLY 2008. *TR
MY 2000 VW PASSAT CAUGHT ON FIRE DEC 28, 2007. I HAD IT TOWED TO A NEARBY DEALER FOR SERVICE AND WAS INFORMED THAT THE FIRE WAS CAUSED BY A FAULTY IGNITION COIL. THE FINAL COST TO REPAIR (IF IT CAN BE REPAIRED) IS STILL BEING INVESTIGATED. I FIND IT VERY PERTURBING TO FIND OUT THAT VW KNEW OF THESE (COIL) DEFECTS YET DID NOTHING TO INFORM OWNERS. I HAD TWO SMALL CHILDREN AGES 2 AND 4 IN THE VEHICLE AT THE TIME OF THE FIRE. FORTUNATELY, MY QUICK INSTINCTS PUT THE FIRE OUT WITH LIMITED ENGINE DAMAGE AND WITHOUT CASUALTIES. *TR
MULTIPLE AND VARIOUS DASH INDICATOR LIGHTS ILLUMINATE INTERMITTENTLY CAUSING COSTLY AND UNNECESSARY DEALER VISITS TO BE IN COMPLIANCE WITH THE OWNERS MANUAL. *TR
MASS AIR FLOW SENSOR & WIRING HARNESS FAILURE ON 2000 JETTA TDI WITH 55,000 MILES. CAR LOST ACCELERATION AND AUTOMATIC SHIFTING ABILITY ON INTERSTATE HIGHWAY CREATING VERY DANGEROUS SITUATION. THIS IS APPARENTLY A KNOWN FAILURE PROBLEM WITH VW SINCE I WAS TOLD IT IS COVERED BY AN EXTENDED WARRANTY & "IT'S HAPPENED TO A LOT OF OTHERS". WE HAD TO LEAVE CAR WITH A DEALER IN NJ & RENT A CAR TO GET HOME TO MASSACHUSETTS. *JB
COIL PACK FAILURE ON 2000 VW JETTA GLX V-6; THIS JETTA MANUFACTURED LATE IN 2000 AND SHOULD HAVE BEEN INCLUDED IN RECALL FOR 2001-2003 YEARS.
DT: THE CONSUMER STATES THE CHECK ENGINE LIGHT IS ON. THE CONSUMER TOOK THE VEHICLE TO A SERVICE DEALER AND THEY TOLD HIM THE IGNITION COIL WAS BAD. THEY WANTED TO REPLACE THE IGNITION COIL AT A COST OF OVER $700.00; PARTS ONLY. THE CONSUMER HAS VISITED A WEBSITE AND FOUND A RECALL ON A LATER MODEL; 2001 VW JETTA. HIS CAR IS DOING THE SAME THING AS LISTED ON THIS RECALL. HE HAS TALKED TO VW AND THEY SAID THEY COULD NOT HELP HIM. HE NOTICED PROBLEMS ABOUT 3 WEEKS AGO. THE DEALER TOLD HIM IT HAD A 100,000 10 YEAR WARRANTY, BUT THEY WILL NOT FIX IT UNDER THE WARRANTY. 8JB
MY CAR HAD RECALL #04V096000 PERFORMED APPROX 1.5 YEARS AGO (A SWITCH WAS REPLACED). THAT SAME SWITCH HAD BEEN REPLACED SEVERAL TIMES BEFORE. IT IS THE SWITCH THAT DETECTS WHETHER OR NOT I HAVE PRESSED THE BRAKE, ALLOWING ME TO SHIFT OUT OF PARK. SOMETIMES IT ALSO AFFECTS MY BRAKE LIGHTS, CAUSING THEM TO NOT TURN ON WHEN THE BRAKE IS DEPRESSED. HOWEVER, ON MAY 14, 2005 I BROUGHT THE CAR IN AGAIN FOR THE SAME PROBLEM, EVEN AFTER THE RECALL. THIS IS THE 4TH TIME IT HAS HAPPENED. THIS TIME IT DID AFFECT THE BRAKE LIGHTS - THEY WOULD NOT COME ON WHEN I DEPRESSED THE BRAKE. THE DEALERSHIP STATED THAT THE CAUSE OF THE BRAKE LIGHT FAILURE WAS NOT DUE TO A FUSE, BUT DUE TO THAT SWITCH, AND THAT THE TWO ARE CONNECTED. WHEN THE SWITCH MALFUNCTIONS THE BRAKE LIGHTS COULD MALFUNCTION AS WELL. THE DEALERSHIP REPLACED THE SWITCH (AGAIN). THIS IS THE 4TH TIME THAT PART HAS BEEN REPLACED. THE CONSUMER HAS EXPERIENCED SEVERAL ELECTRICAL FAILURES SUCH AS A SHORT TO THE GROUND WHICH REQUIRED A NEW FUEL PUMP RELAY, ESP LIGHT WHICH INDICATED A BAD BRAKE LIGHT, THE CHECK ENGINE LIGHT ILLUMINATED INDICATING A BAD ABS PUMP AND RELAY. UPDATED 01/27/06. *JB
1) NO EVENTS OR PRIOR WARNING OF FAILURE. 2) FAILURE -- KEY LOSES PROGRAMMING AND CANNOT COMMUNICATE WITH ELECTRONIC IMMOBILIZER. CAR CANNOT BE STARTED AND MUST BE TOWED TO DEALER FOR REPROGRAMMING OF KEYS. *AK 3) LOST PROGRAMMING OF KEY IN JUNE 2004 WHILE CAR PARKED AT HOME. CAR TOWED TO DEALER WHO REPROGRAMMED KEYS. OCCURRED AGAIN ON 3/9/05 WHILE 70 MILES FROM HOME. CAR TOWED TO NEAREST DEALER WHO REPROGRAMMED THE ONLY KEY -- THE SPARE & VALET KEYS NOW INOPERATIVE, REQUIRING CAR TO BE DELIVERED TO DEALER TO GET ALL 3 KEYS REPROGRAMMED TO MATCH.
2000 VW JETTA, VR6 ENGINE, 49,3331 MILE. WHENEVER MY CAR WAS IDLE FOR MORE THAN 6-8 HOURS AND WAS EXPOSED TO RAINY\WET WEATHER, THE ENGINE WOULD EXPERIENCE PERFORMANCE ISSUES. IMMEDIATELY AFTER STARTING THE CAR UNDER THESE CIRCUMSTANCES, THE ENGINE WOULD SPUTTER AND SOUND LIKE IT WAS ON THE VERGE OF STALLING. IF I ATTEMPTED TO DRIVE THE CAR WITHOUT LETTING IT FULLY WARM-UP, THE ENGINE WOULD EXPERIENCE A SEVERE PERFORMANCE DEGRADATION, CHARACTERIZED BY POOR, ROUGH ACCELERATION. THE CHECK ENGINE LIGHT WOULD ALSO ILLUMINATE, AND I WOULD RECEIVE THE EMISSIONS WORKSHOP WARNING MESSAGE. THIS PROBLEM HAS OCCURED SEVERAL TIMES OVER THE PAST 1-2 YEARS. AT FIRST THE PROBLEM WAS MILD, BUT OVER TIME IT WORSENED. I TOOK THE CAR INTO THE DEALER FOR SERVICE AND WAS INFORMED THAT THE IGNITION COIL AND IGNITION LEADS NEEDED REPLACEMENT TO RESOLVE THE PROBLEM. THESE PARTS HAVE BEEN REPLACED, AND THUS FAR THE ISSUE WITH MY ENGINE HAS NOT REAPPEARED. VW ISSUED AN IGNITION COIL RECALL FOR VARIOUS OTHER 2001, 2002 AND 2003 MODELS. IT APPEARS THE IGNITION COIL RECALL SHOULD BE EXPANDED TO INCLUDE OTHER MODEL YEARS AS THIS IS NOT THE KIND OF PART THAT SHOULD NEED REGULAR REPLACEMENT. IT'S QUITE OBVIOUS THERE'S A DEFECT WITH THIS PART.
THE ABS MODULE HAS AN INTERNAL ELECTRICAL CIRCUIT FAILURE. THE WARNING LIGHT AND BEEPER CANNOT BE DISCONNECTED. THE BRAKES ARE OK BUT THE WARNING LIGHTS CONTINUE TO ACTIVATE SPORADICALLY. *JB
1) VEHICLE COMFORT MODULE SPONTANEOUSLY FAILED. THIS HAPPENED WHILE DRIVING THE CAR! 2) A MAJORITY OF THE FUNCTIONS CONTROLLED BY THIS MODULE FAILED, INCLUDING ALARM GOING OFF WHILE DRIVING, FUEL CAP RELEASE NOT WORKING, DOOR LOCKS, TRUNK RELEASE, ETC. ALL FAILED. IN THE MIDDLE OF THE FREEWAY, THE ALARM WENT OFF AND THERE WAS NOTHING I COULD DO TO TURN IT OFF. CALLED EMERGENCY ROADSIDE SERVICE AND THEY SHOWED ME HOW TO DISABLE THE ALARM (TURN THE KEY IN THE DOOR LOCK ON AND OFF SEVERAL DOZEN TIMES). HOWEVER NONE OF THE OTHER FUNCTIONS WORKED, MOST SERIOUS WAS THAT THE FUEL CAP COULD NOT BE OPENED. I HAD TO GET THIS FIXED BEFORE I RAN OUT OF FUEL! 3) TOOK THE VEHICLE TO THE DEALER. THEY REPLACED THE COMFORM MODULE AND MOST OF THE SYSTEM OPERATIONAL AGAIN. 4) HOWEVER OVER TIME, ONE BY ONE VARIOUS SYSTEMS STARTING MALFUNCTIONING AGAIN. WITHIN WEEKS, ONE OF THE REAR DOOR LOCKS WOULDN'T CLOSE AUTOMATICALLY. LATER THE TRUNK RELEASE DIDN'T WORK WITH THE REMOTE. THEN THE INTERIOR LIGHTS WOULDN'T GO OFF AUTOMATICALLY. OTHER DOOR LOCKS STOPPED FUNCTIONING, ETC. 5) SINCE THE CAR WAS OUT OF WARRANTY AND THESE WERE NOT CRUCIAL FUNCTIONS, I LIVED WITH THESE FAILURES. BUT NOW I'M UNCOMFORTABLE DRIVING THE CAR, NOT KNOWING WHERE AGAIN IN THE MIDDLE OF NOWHERE, EVERYTHING STOPS WORKING AGAIN. 6) I CALLED VOLKSWAGEN AND DESCRIBED THIS. THEY SAID I WOULD HAVE TO GO TO A DEALER TO HAVE THE PROBLEM DIAGNOSED AND FIXED AT MY OWN COST. THEY SAID THAT SINCE THE VEHICLE WAS OUT OF WARRANTY, THEY COULD NOT HELP FIX THIS. I ARGUED THAT THIS WAS A CORE COMPONENT THAT FAILED - NOT DUE TO WEAR AND TEAR OR MISUSE, BUT THEY STILL SAID SORRY!*AK
WHILE DRIVING, MY 2000 JETTA GLS, VEHICLE HESITATES AND STALLS (ENGINE LIGHT ALSO WOULD COME ON AT TIMES). ON SIX OCCASIONS TO SERVICE, VW CLAIMED THAT NOTHING COULD BE FOUND. THE SEVENTH TIME, CONVENIENTLY AFTER WARRANTY EXPIRATION, THEY FOUND A BAD IGNITION COIL...WHICH OBVIOUSLY, I HAD TO PAY FOR. SPEAKING TO FOUR ACQUANTAINCES THAT HAD SAME VEHICLE, ALL REPORTED SIMILAR ISSUES WITH THE HESITATION AND STALLING. THE KICKER CAME FROM MY FRIEND WHO RECEIVED A RECALL ON THIS ISSUE (IGNITION COIL RECALL) FOR HIS 1.8T JETTA. A CALL TO VW (1800-822-8987) TO INQUIRE ABOUT REIMBURSEMENT FOR MY EXPENSES REVEALED THAT MY JETTA VIN DID NOT MATCH THE RECALLED VIN'S!!! HOW CAN A PART THAT HAS BEEN RECALLED NOT BE COVERED FOR MY VEHICLE THAT HAS THE SAME PART? THIS IS ABSOLUTELY PREPOSTEROUS. OBVIOUSLY, THERE ARE SIGNIFICANT OWNERS OUT THERE THAT ARE BEING TALKED INTO UNNECESSARY REPAIRS AND SIDETRACKED FROM THE REAL ISSUE AND ARE NOT AWARE OF THE RECALLS OR SIMPLY DO NOT FILE COMPLAINTS. A LITTLE BIT OF INFO...TO TEST FOR THE PROBLEM, RUN YOUR VEHICLE WITH LESS THAN 1/4 TANK OF GAS (ONE OR TWO GALLONS WILL REVEAL THE PROBLEM), AND WATCH WHAT HAPPENS!!! SINCE THE IGNITION COIL WAS REPLACED, NO PROBLEMS...HMMMMMM! I URGE ALL TO CALL VW AND FILE COMPLAINTS WITH AAA AND NHTSA IF YOU HAVE BEEN DUPED. EVENTUALLY, THE TRUTH WILL WIN.*AK
WHILE DRIVING, THE CHECK ENGINE LIGHT FLASHED AND THEN STAYED ON, FOLLOWED BY THE VEHICLE SPUTTERING. THEN IT STOPPED ACCELERATING. THE DEALERSHIP PERFORMED A DIAGNOSTIC TEST, IN WHICH THE FAILURE WA A FAILED IGNITION COIL. THE IGNITION COIL HAS BEEN REPLACED TWICE, BUT THE FAILURE HAS RECURRED. THIS FAILURE OCCURS EVERY 20,000 MILES. THE DEALERSHIP CANNOT INDICATE WHAT WAS CAUSING THE FAILURE. *JB
BOUGHT THE CAR BRAND NEW FROM THE DEALER IN DECEMBER 2000. AT 5,390 MILES W/WARRANTY TOOK MY CAR IN B/C THE A/C WAS HAVING PROBLEMS. 7,255 MILES-A/C IS NOT COLD- FOUND SYSTEM LEAK-EXPANSION VALVE LEAK. 13,247 MILES-AC NOT COLD AGAIN. FOUND EXPANSION VALVE LEAKING- FREON-REPLACED O RING RECEIVER AND DRIER AND EXPANSION VALVE. 34,684- A/C LOUD AGAIN. 60,760 MILES- FAULTY AIR FLOW VALVE-REMOVED AND INSTALLED AIR FLOW SENSOR- WARRANTY. 88,850 MILES-A/C PROBLEMS AGAIN! 88,850MILES- A/C NOT COLD BLOWING WARM AIR, CUSTOMER TURNED A/C ON AND SQEAKING NOISE HEARD, TURNED BACK OFF, STOPPED NOISE, TURNED BACK ON BLOWING WARM AIR AND SQEAKING NOISE HEARD AGAIN. TOOK CAR IN FOR THE A/C PROBLEM A TOTAL OF 8 TIMES! WROTE OFFICIAL COMPLAINT LETTER TO VW DEALERSHIP. MANAGER FOUND THE WHOLE A/C SYSTEM WAS LEAKING! MANAGER SAID IT WOULD COST $3,725 DOLLARS! ( B/C WARRANTY HAS BEEN EXPIRED) TO FIX THE A/C UNIT. THEY OFFERED TO PAY FOR 50% OF THE PRICE. WE ARE NOT SATISFIED. WE SHOULD NOT HAVE TO PAY FOR ANYTHING B/C THE VW "QUALIFIED" TECHNICIANS ATTEMPTED TO FIX THE CAR, ENTRUSTED THE CAR INTO THEIR CARE, BUT EVENTUALLY LED THE CUSTOMER TO BIGGER PROBLEMS! THE CAR HAD ALL THE MAINTENANCE SERVICES DONE ON TIME! FAILURE OF THE TECHNICIANS BEING ABLE TO FIX THE PROBLEM DOES NOT SHOW THAT THEY ARE QUALIFIED..WHAT DID THEY CHECK??? WHY TELL THE CUSTOMER THAT JUST BECAUSE WARRANTY EXPIRED THAT THERE IS NO OLBIGATION BY THE SERVICE DEPARTMENT TO TAKE RESPONSIBILITY ANYMORE WHEN THEY ARE THE ONES WHO HAVE TOUCHED THE SYSTEM AND ATTEMPTED TO FIX IT?? BAD CUSTOMER SERVICE! UNACCEPTABLE! ALREADY NOTIFIED THE DEALER AND THE PRESIDENT OF TAKING LEGAL ACTION. NO CAR BUYER SHOULD HAVE TO EXPERIENCE THIS KIND OF HORRIBLE TIME CONSUMING PROBLEM. AFTER PAYING THE FULL VALUE OF THE CAR. INVESTING THOUSANDS OF DOLLARS FOR A NEW VW CAR THIS RESULT IS NOT GETTING WHAT WE PAYED FOR. THE CAR DOES NOT MEET UP TO THE STANDARD OF THEIR MOTTO "VW DESIGN AND INTENT".
2000 VOLKSWAGEN JETTA GLS VR6 HAS RECALL FOR FAULTY CRUISE CONTROL BRAKE LIGHT SWITCH.*MR THE ENGINE LIGHT ILLUMINATED AND AFTER A DIAGNOSTIC WAS PERFORMED IT WAS DETERMINED A NEW CATALYTIC CONVERTER WAS NEEDED. IT WAS FINALLY DETERMINED THAT THE CONVERTER FAILED DUE TO A FAULTY COIL PACK. *JB
PROBLEMS WITH VEHICLE'S BRAKE LIGHTS. *MR ON THREE OCCASIONS, THE WINDOW REGULATOR CLIPS WERE REPLACED. CURRENTLY THE BRAKE LIGHT SWITCH NEEDED TO BE REPLACED FOR A THIRD TIME. *SC
WHILE DRIVING 40 MPH A FIRE STARTED UNDER THE PASSENGER SIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER. THE CAUSE OF FIRE WAS UNDETERMINED. ALSO, DEALERSHIP FLOOR MANAGER INDICATED THERE WERE MANY VOLKSWAGEN JETTAS WITH THIS KIND OF PROBLEM. *AK
THE VEHICLE EXPERIENCED ELECTRICAL PROBLEMS, ESPECIALLY WITH THE BRAKE SENSOR SWITCH. PROVIDE FURTHER DETAILS........................*JB
MY JETTA HAS BEEN BACK AT THE DEALER 5 TIMES IN THE PAST TWO MONTHS TO REPAIR THE SAME PROBLEM. THE CAR HESITATES UPON ACCELERATION AS IF IT WILL STALL. THE CHECK ENGINE LIGHT COMES ON. SOMETIMES IT STAYS ON UNTIL THEY RESET IT AND SOMETIMES IT GOES OFF. THE DEALER HAS REPLACED THE MASS AIR SENSOR AND CLEANED PARTS OF THE ENGINE. THEN THE INTAKE MANIFOLD HAD TO BE REPLACED. NOW THEY TOLD ME THE PROBLEM IS THE IGNITION COIL AND WIRES FOR AN ADDITIONAL $700.00. THIS CAR IS JUST THREE YEARS OLD AND I HAVE SPENT CLOSE TO $2000 IN REPAIRS IN TWO MONTHS. I DIDN'T EVEN MADE IT OUT OF THE DEALER'S PARKING LOT BEFORE THE CHECK ENGINE LIGHT CAME ON AGAIN. VW NEEDS TO ADDRESS THIS ISSUE BUT THEIR CUSTOMER SERVICE REPRESENTATIVES WON'T HELP. *LA
STARTING ON MAY 23,2003 I STARTED TAKING MY JETTA VR6 INTO THE DEALERSHIP DUE TO THE FACT THAT THE CHECK ENGINE (MIL) LIGHT WAS ON AND OCCASIONALLY WHILE DRIVING THE CAR WOULD DIE. I WOULD DRIVE AT 40 MPH OR BE AT A STOP SIGN AND EITHER WAY THE CAR WOULD JUST DROP ALL POWER. I LOST CONTROL OF STEERING AND EVERYTHING ELSE AND WOULD HAVE TO RESTART THE CAR WHILE DRIVING DOWN THE ROAD. THE 1ST TIME I WAS TOLD THAT A 40,000-MILE TUNE UP WOULD FIX THE SITUATION. IT OCCURRED AGAIN AFTER THE TUNE ABOUT TWO WEEKS LATER, AND I WAS INFORMED THAT IT WAS AN O2 SENSOR AND THE MASS FLOW SENSOR THAT HAS PROBLEMS. THEY PAID FOR THE MASS FLOW SENSOR AND IT'S LABOR AND I PAID FOR THE O2 SENSOR AND IT'S LABOR. AFTER THE REPAIR AND REPLACEMENT IT OCCURRED (WITH IN THE SAME WEEK); THEY SAID IT WAS ANOTHER O2 SENSOR AND THEY PAID FOR THE LABOR WHERE I PAID FOR THE PART. ON THE FOURTH VISIT, THEY SAID THAT IT WAS THE CATALYTIC CONVERTER AND ONE OF THE 2 O2 SENSORS THAT HAD ALREADY BEEN REPLACED HAD GONE BAD AGAIN. THEY PAID FOR BOTH OF THESE ISSUES AND ASSURED ME THE PROBLEM WAS FIXED. IT WASN'T THE NEXT TIME THEY TOLD ME IT WAS THE ALTERNATOR. AFTER MUCH DISCUSSION I ASKED THEM TO DRIVE IT AND MAKE SURE AS THE ALTERNATOR THEY WANTED ME TO BUY WAS $700. THEY CALLED BACK A WEEK LATER AND SAID THEY WERE WRONG IT WAS THE BATTERY INSTEAD AND THAT I OWED THEM $125. I PAID BECAUSE I WAS TOO TIRED TO ARGUE ANYMORE. THAT WAS ON 8/9/03. ON 10/6/03 THE CAR DIED AGAIN. THEY ARE NOW SAYING IT IS THE IGNITION SWITCH AND THAT IT WAS CAUSING THE BATTERY TO DRAIN (MEANING TO ME, I MAY NOT HAVE NEEDED TO PURCHASE A NEW BATTERY 2 MONTHS AGO). THEY WANTED ME TO PAY FOR THE PART AND HALF THE LABOR BECAUSE THE CAR IS OUT OF WARRANTY (ONLY CAME WITH 2/24K). STARTING TO WONDER WHAT WILL THEY BLAME IT ON (AND CHARGE ME FOR) NEXT MONTH. CAR IS CURRENTLY AT 48500. *LA
BOTH HEADLIGHT PLUGS MELTED. DEALER NOTIFIED. *AK
PROBLEM WITH ENGINE CONTROL MODULE WHICH CAUSED ELECTRICAL FAILURE THROUGHOUT VEHICLE, IN PARTICULAR, DISABLED ALL DOOR LOCKING SYSTEMS, TRUNK AND GAS DOOR BUTTONS, OVERHEAD LIGHTS AND HEATING/COOLING PANNEL LIGHTS. THIS CAUSED SERIOUS ISSUE AS OWNER WAS UNABLE TO MANUALLY OPEN GAS DOOR TO FILL VEHICLE DUE TO BUTTON ON THE DOOR BEING DIABLED AND WAS UNABLE TO SET VEHICLE ALARM SYSTEM DUE TO LOCKING SYSTEM BEING DISABLED. ISSUE WAS TRACED TO COMFORT COVENIENCE MODULE, AND TRACED TO MAIN WIRING HARNESS THAT WAS CAUSING A SHORT AND BLOWN FUSES. TO MERELY FIND AND DIAGNOSE THE PROBLEM TOOK DEALER OVER 11 HOURS TO REPLACE $2.88 WORTH OF PARTS---AN EXTREMELY EXCESSIVE AMOUNT OF TIME. VOLKSWAGON USA STANDS BY DEALER AND REFUSED ASSISTANCE EVEN THOUGH CUSTOMER SERVICE REPS ACKNOWLEDGED THAT REPAIR TIME SEEMED EXTREMELY EXCESSIVE IN NATURE. HAVE SEEN SIMILAR COMPLAINTS REGARDING VW ELECTRICAL SYSTEM ISSUES AND WILL BE FILING COMPLAINTS WITH OAG'S IN MA AND NH.*AK
APROX. DATES. SEVERE HESITATION @ 2000 MILES ON MAY 23 2001. PURCHASED NEW ON APRIL 8 2001. REPAIRED THREE MORE TIMES AFTER FIRST "CHECK ENGINE LIGHT" APPEARED. LIGHT IS ON AT CURRENT TIME AND NOT UNDER WARRANTY ANY MORE. THIS CAR HAS BEEN IN AND OUT OF VW SHOP TO MANY TIMES FOR HOW NEW IT IS.
THE COIL HAD STARTED GOING FAULTY ABOUT 1 YEAR PRIOR. DUE TO MOISTURE IN THE COIL, THE CAR WAS BARELY RUNNING -- IT BACK FIRED, AND WAS NEARLY IMPOSSIBLE TO GET IT ROLLING UP A HILL, ALMOST CAUSING ME TO ROLL INTO A CAR BEHIND ME AT A STOP SIGN. I WAS ABLE TO GET IT REPLACED UNDER THE EXTENDED WARRANTY, BUT IT SHOULD HAVE BEEN COVERED BY THE RECALL ON ALL THE OTHER COILS -- THERE ARE NUMEROUS REPORTS OF 2000 MODELS WITH THE VR6 ENGINE HAVING THE SAME COIL FAILURE. *JB
PROBLEMS WITH EMISSION RELATED PARTS. EVERY TIME THE VEHICLE HAS TO TAKE A EMISSION TEST THE VEHICLE FAILS AND THAT THE MANUFACTURE IS AWARE OF THE PROBLEM BUT AT THE SAME TIME THEY ARE NOT DOING ANYTHING TO FIX IT. TS
CONSUMER STATES THAT VEHICLE IS EXPERIENCING ELECTRICAL PROBLEMS WHICH CAN RESULT IN A FIRE. DEALER CONTACTED. PLEASE PROVIDE ADDITIONAL INFORMATION. TS
I WOULD LIKE TO REGISTER A COMPLAINT ABOUT THE COIL PACK FAILURE ON MY 2000 VW JETTA - THIS IS A SERIOUS SAFETY ISSUE THAT VW OF AMERICA REFUSES TO ADDRESS. THIS COIL PACK FAILS AND CAUSES IMMEDIATE LOSS OF POWER IN THE ENGINE - I WAS DRIVING AND LOST POWER IN 2 OF THE 4 CYLINDERS. VW DID NOT COVER MY REPLACEMENT. THIS IS HAPPENING ON NUMEROUS VWS. THERE SHOULD BE A RECALL - IT IS A DEFECT.
WHILE PARKING THE VEHICLE CONSUMER TURN OFF THE ELECTRICAL IGNITION SWITCH, TOOK THE KEY AND VEHICLE WAS STILL RUNNING. DEALER HAS BEEN NOTIFIED. PLEASE PROVIDE FURTHER INFORMATION. TS
VEHICLE ELECTRICAL SYSTEM FAILED WHILE DRIVING. CAUSING THE VEHICLE AUTOMATIC DOOR LOCK,TURN SIGNALS AND FACTORY INSTALLED ALARM SYSTEM TO BE INOPERATIVE. WIRING IN THE TURN SIGNAL LEVER WAS SHORTED.
NO ENGINE LIGHT CAME ON AND I LOST POWER UP HILL ALL OF A SUDDEN AND WAS ALMOST HIT BY A CAR AND A SEMI IN BACK OF ME. I TOOK IT TO DICK HANNA IN VANC. WA AND THEY LOOKED AT IT. THEY THOUGHT IT WAS THE MASS AIR SENSOR . I CALLED VOLKSWAGON AND THEY ONLY WOULD OFFER TO PAY 50/50 ON THE JOB. BUT THIS IS AFTER I JUST PAID 1300.00 FOR TH E 40,000 MILE CHECK UP. THEN I REFUSED I SAID I WANTED TO GO TO ANOTHER DEALER AND HAVE IT LOOKED AT. VOLKSWAGON THEN SAID THAT THEY MIGHT NOT PAY ANYTHING ON IT IF I DID GO TO ARMSTRONG,(WHERE I ORIGINALLY BOUGHT THE CAR) WHEN I ASKED THEM WHY THEY ARE WILLING TO PAY 100% TO OTHERS WITH THIS PROBLEM THEY SAID THEY REVIEW THESE CASES (CASE BY CASE). WHEN ASKED WHY WOULD THEY NOT OFFER 50/50 IF I WENT TO ARMSTRONG THEY GOT REALLY NASTY ON THE PHONE. I THINK THAT VOLKSWAGON NEEDS TO BE INVESTIGATED, THERE SOUNDS LIKE THERE IS SOMETHING ILLEGAL GOING ON. DT
BRAKE ASSEMBLY SWITCH WAS FAULTY WHICH DOES NOT ALLOW THE AUTOMATIC TRANSMISSION TO BE SWITCHED OUT OF PARK. COST TO REPAIR APPROXIMATELY $150.00. CAR HAD 18,032 MILES AND WAS 28 MONTHS OLD, PURCHASED CAR NEW. VOLKSWAGEN OF AMERICA DID NOT COVER WORK UNDER WARRANTY. PER WWW.NEWBEETLE.ORG FORM, THERE HAVE BEEN NUMEROUS OTHER FAULTY SWITCHES. MR
THE VEHICLE FAILED TO START ON SEVERAL OCCASIONS DUE TO IMMOBILIZER BEING ACTIVATED. THE DEALER REPAIRED THE VEHICLE A NUMBER OF TIMES FOR THE SAME PROBLEM, BUT WAS UNABLE TO CORRECT THE PROBLEM. *YH
WHEN OPERATING DRIVER POWER WINDOW IT WENT DOWN 2 INCHES THEN FELL IN THE DOOR. THE SAME HAPPENED TO THE PASSENGER FRONT WINDOW ON 16 APRIL 2002. DEALER REPLACED THE REGULATOR IN BOTH WINDOWS. NLM
MY FRUSTRATION AND FEAR AT THE FACT THAT MY BRAKE SWITCH HAS FAILED TWICE, MY BATTERY HAS DIED 3 TIMES WHILE WITH THE DEALER, AND MY BRAKES SEIZED WHILE DRIVING ON A MAJOR ROAD AND MY ALARM GOES OFF CONSTANTLY, IS ONLY COMPOUNDED BY THE FACT THAT VW HAS NOT ONE EXPLAINATION FOR WHY ANY OF THIS IS HAPPENING. TO TELL ME EVERYTHING IS "TESTING" FINE CERTAINLY ADDS TO THIS FRUSTRATION BECAUSE THERE'S NOTHING THEY CAN FIX WHEN NOTHING IS "WRONG." TO THAT I SAY, O.K. THEN, GIVE THIS CAR TO YOUR LOVED ONE TO DRIVE AND WE'LL SEE HOW SAFE YOU FEEL. ABSURD -- WILL IS TAKE DEATHS FOR SOMEONE TO DO SOMETHING?
NUMEROUS ELECTRICAL COMPNENTS HAVE FAILED AND BEEN REPLACED. THE MISFIRING ON ACCELERATION CAUSES CAR TO THRUST FORWARD AFTER APPLYING THE THROTTLE. I CONSIDER THIS TO BE A SAFETY HAZARD, AS I WAS ALMOST STRUCK BY ON-COMING TRAFIC IN AN INTERSECTION.
ECU FAILURE: (5K MILES) ENGINE WOULD NOT TURN OVER, ENGINE COMPUTER LIGHT LIT, ATTEMPED TO START USING 3 DIFFERENT POWER SOURCES (DEALER, TOW, ANOTHER CAR) FAILED - BATTERY FINE. ENGINE COMPUTER WAS RESET AFTER TEST INDICATED FAULTY COMPUTER SETTINGS. ERROR 2: (14K MILES) ENGINE DISPLAYED "EMISSIONS WORKSHOP" MESSAGE, MIL LIGHT LIT. DEALER REPORTED FAULTY ENGINE COMPUTER, REPLACED COMPUTER. ERROR 3: 20 MILES AFTER PICKING CAR UP FROM DEALER, ENGINE DISPLAYED "EMISSIONS WORKSHOP" MESSAGE, MIL LIT AGAIN. RETURNED TO DEALER, WHO REPLACED ECU A SECOND TIME. DEALER ALSO REPLACES MAF (MASS AIRFLOW SENSOR). THIS SEEMS TO HAVE RESOLVED THE ECU PROBLEMS... FOR NOW? ERROR 3: (15K MILES) PASSENGER POWER WINDOW FAILED WITH LOUD "POP" DEALER REPLACED WINDOW REGULATOR, STATED THAT THIS IS A COMMON PROBLEM AND THAT VW WAS WORKING ON A MORE ROBUST WINDOW DESIGN -- WILL FUTURE FAILURE BE REPLACED BY VW AFTER WARRENTEE PERIOD? ERROR 4: CRUISE CONTROL SWITCH FAILED, REPLACED BY DEALER.
THE RED LIGHTING FOR THE CLIMATE CONTROL KNOBS INTERMITTENTLY FAIL