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2000 Volkswagen Jetta Airbags Problems

39 owner-reported airbags complaints from NHTSA data

39
Complaints
23
Crashes
Jan 2004Dec 2000
Date Range

Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.

Owner Complaints (39)

mediumAIR BAGS,SEAT BELTS
CrashFiled: Mar 2009

2000 VOLKSWAGEN JETTA I REARENDED A CAR AT 40 MPH MY FRONT BUMPER IS HANGING OFF AND SEATBELTS DID NOT WORK. VOLKSWAGEN WAS NOTIFIED AND IS HAVING A VW MEMBER LOOK AT THE CAR IN BELLIVILL AUTO SALVAGE 310 OAKHILL RD EXETER RI. DUE TO FAULTY AIR BAGS MY HEAD HIT WINDSHIELD AND CHEST HIT WHEEL DUE TO SEATBELTS. *TR

NHTSA #: 10262751
mediumAIR BAGS
Filed: Jan 2008

AIRBAG FAILURE LIGHT ON DASH CAME ON AT 65,000 MILES. I HAVE READ MANY REPORTS OF AN INTERNAL FAULT WITH THE FIRMWARE IN THE ORIGINAL FACTORY CRASH SENSOR, I THINK THE MANUFACTURE (VOLKSWAGEN) SHOULD RECALL AND REPLACE THESE DEFECTIVE SENSORS. THE AIRBAG MAY DEPLOY AT ANY TIME OR NOT DEPLOY IN A WRECK. *TR

NHTSA #: 10216648
mediumAIR BAGS
Filed: Jan 2008

TL*THE CONTACT OWNS A 2000 VOLKSWAGEN JETTA. THE AIR BAG WARNING LIGHT ILLUMINATED. THE MECHANIC STATED THAT THE AIR BAG CONTROL MODULE FAILED AND NEEDED TO BE REPLACED. THE FAILURE MILEAGE WAS 172,000 AND CURRENT MILEAGE WAS 174,000.

NHTSA #: 10215377
mediumAIR BAGS
Filed: Apr 2006

TODAY I TOOK MY DAUGHTERS 2000 JETTA IN FOR SERVICE. I HAVE HAD MANY PROBLEMS WITH THIS CAR AND I TAKE IT TO VW DEALERSHIP FOR SERVICE AND RECALLS. MY DAUGHTER WAS DRIVING AND THE AIR BAG LIGHT SUDDENLY CAME ON. I TOOK THE CAR TO THE VW DEALERSHIP AND WAS CHARGED ONE HUNDRED DOLLARS FOR THE COMPUTERIZED CHECK-UP. I WAS THEN INFORMED THAT THERE WAS A SERIOUS PROBLEM WITH THE DRIVERS'' SIDE AIR BAG. THE MECHANIC SAID THAT THE PROBLEM COULD CONSIST OF ANYTHING FROM AN ELECTRICAL SHORT TO THAT OF A MALFUNCTIONING AIR BAG UNIT. HE STATED THAT THE PRICE TO FIX THIS PROBLEM WOULD BE WELL OVER A THOUSAND DOLLARS. HE ALSO SAID THAT SINCE THE DRIVERS SIDE AIR BAG WAS MALFUNCTIONING THE CARS INTERNAL COMPUTER HAD SHUT OFF ALL THE OTHER AIR BAGS WITHIN THE CAR. THE CAR IS IN THE DEALERSHIP RIGHT NOW AWAITING SERVICE. YOU ARE THE THIRD PERSON I HAVE TALKED TO AT THE DEALERSHIP REGARDING THIS SAFETY ISSUE. I HAVE YET TO RECEIVE ANY ANSWERS. SAFETY IS ONE OF THE MOST IMPORTANT FACTORS IN CARS TODAY AND THAT IS WHY I PURCHASED THIS JETTA. YOUR ADVERTISEMENTS STATE THAT THIS CAR IS ONE OF THE SAFEST ON THE MARKET. IT IS DEFINITELY NOT A SAFE CAR NOW AND VW COMPANY REFUSES TO HELP ME FIX A PROBLEM THAT SHOULD NEVER HAVE BEEN AN ISSUE. I HAVE TALKED TO SEVERAL MECHANICS AND THEY HAVE NEVER HEARD OF SUCH A PROBLEM. ALL OF THEM AGREED THAT THE DEALERSHIP SHOULD FIX THE PROBLEM AND ABSORB THE PRICE WITH NO QUESTIONS ASKED. THIS ISSUE NEEDS TO BE RESOLVED IMMEDIATELY. I'LL TAKE THIS MATTER AS FAR AS IT NEEDS TO BE TAKEN FOR A FAIR RESOLUTION. MY DAUGHTERS SAFETY IS VERY IMPORTANT TO ME AND WILL NOT LET HER DRIVE IN AN UNSAFE CAR. *NM

NHTSA #: 10154899
mediumAIR BAGS
CrashFiled: Oct 2005

VEHICLE WAS HIT ON THE DRIVER SIDE BY ANOTHER VEHICLE (FORD F-250); SIDE AIRBAG DID NOT DEPLOY. *JB

NHTSA #: 10139612
mediumAIR BAGS
CrashFiled: Sep 2005

DT: WAS DRIVING ON AN INTERSTATE AT 70 MPH AND WAS INVOLVED IN HEAD ON COLLISION WITH THE CENTER DIVIDER OF THE HIGHWAY. UPON IMPACT, AIR BAGS DID NOT DEPLOY. THIS WAS FRONT IMPACT, NO OTHER VEHICLES WERE INVOLVED. DID NOT TAKE VEHICLE TO A DEALER OR REPAIR SHOP, VEHICLE WAS TOTALED. THE CAR WAS TAKEN TO A SALVAGE YARD. NO ONE HAD INSPECTED THE VEHICLE. *AK *NM

NHTSA #: 10132277
mediumAIR BAGS
CrashFiled: Aug 2005

I WAS INVOLVED IN A ROLL CRASH AND NON OF MY AIR BAGS DEPLOYED WHICH MAY HAVE PREVENTED AN INJURY. *NM

NHTSA #: 10130913
mediumAIR BAGS
Filed: Dec 2004

WHEN ADJUSTING THE DRIVER SIDE SEAT AIR BAG SENSOR LIGHT STAYED ON. *AK *TC

NHTSA #: 10099541
mediumAIR BAGS
Filed: Sep 2004

WHILE DRIVING CONSUMER NOTICED SMOKE COMING FROM THE DRIVER SIDE SEAT. CONSUMER WAS ABLE TO DRIVE VEHICLE TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT THE PASSENGER'S SIDE AIR BAG DEPLOYED INADVERTENTLY. *AK

NHTSA #: 10092184
mediumAIR BAGS
CrashFiled: Jun 2004

DURING HEAD-ON COLLISION WITH A METAL BRIDGE, AIRBAGS FAILED TO DEPLOY. APPROXIMATE SPEED AT IMPACT 40 MPH. DRIVE & PASSENGER INJURED AND CAR FRONT END COMPLETELY DEMOLISHED. AWAITING INSURANCE CO. INVESTIGATION AS TO EXTENT OF DAMAGE, POSSIBLY TOTAL LOSS.*AK

NHTSA #: 10074591
mediumAIR BAGS
CrashFiled: Feb 2004

REAR-ENDED WHILE AT A STOP. AIR BAG DID NOT DEPLOY. *AK

NHTSA #: 10058597
mediumAIR BAGS
CrashFiled: Jan 2004

MY DAUGHTER WAS DRIVING HOME AT APPROXIMATELY 11:15 PM IN SNOWING CONDITIONS WHEN SHE STRUCK A SNOW PLOW TRUCK IN THE REAR. THE FRONT OF THE CAR WAS DEMOLISHED AND THE SPREADER DEVICE CAME THROUGH THE WINDSHIELD, CAUSING SEVERE FACIAL LACERATIONS. THE AIRBAGS DID NOT DEPLOY. THERE WAS NO AIRBAG MALFUNCTION LIGHT ON THE DASH PRIOR TO THE ACCIDENT. THERE IS NO BRUISING ACROSS HER SHOULDER OR CHEST FROM THE SEATBELT (YET), THOUGH SHE WAS WEARING IT. THE AIRBAG CONTROLLER AND ECM HAVE NOT BEEN CHECKED FOR STORED FAULT CODES. *JB

NHTSA #: 10054960
mediumAIR BAGS
Filed: Jan 2004

WHILE DRIVING, THE AIR BAG WARNING LIGHT APPEARED ON THE DASHBOARD. *AK *JB *NM

NHTSA #: 10050328
mediumAIR BAGS,SEAT BELTS
CrashFiled: Oct 2003

SEAT BELT EQUIPMENT DID NOT WORK PROPERLY DURING AN ACCIDENT.*MR THE AIR BAGS FAILED TO DEPLOY WHEN THE CONSUMERS VEHICLE WAS HIT ON THE RIGHT PASSENGER SIDE. *PH *JB

NHTSA #: 10042054
mediumAIR BAGS
Filed: Nov 2002

AIRBAG INDICATOR LIGHT VOLKSWAGEN AGREED TO PAY FOR REPAIR PAID $73 OUT-OF-POCKET TO GET DIAGNOSTIC AIRBAG INDICATOR LITE ADMISSION OF PROBLEM ONLY PAID FOR REPAIR? LITE OFF WANT $73 REFUNDED. DT

NHTSA #: 769393
mediumAIR BAGS
CrashFiled: Jun 2002

AT 60MPH VEHICLE CRASHED, AND PASSENGER'S SIDE AIRBAG DID NOT DEPLOY. CAUSE UNKNOWN. DEALER NOTIFIED.*AK

NHTSA #: 8012894
mediumAIR BAGS
CrashFiled: Apr 2002

WHILE TRAVELING ON HIGHWAY, AND WITHOUT PRIOR WARNING ANOTHER VEHICLE VEERED INTO CONSUMERS VEHICLE. UPON IMPACT, NONE OF THE AIRBAGS DEPLOYES. DEALERSHIP WAS AWARE OF PROBLEM.*AK THERE WAS ONE INJURY. *MJ

NHTSA #: 8007441
mediumAIR BAGS
CrashFiled: Apr 2002

WHILE DRIVING AT 85 MPH CONSUMER LOST CONTROL OF VEHICLE AND IT STARTED FLIPPING. NONE OF FRONT AIR BAGS DEPLOYED, EXCEPT FOR DRIVER SIDE AIR BAG WHICH JUST FELL OUT.*AK

NHTSA #: 8006695
mediumAIR BAGS
Filed: Mar 2002

TOOK VEHICLE TO AMOSKEAG EUROPEAN AUTO FOR DIAGNOSIS OF AIR BAG LIGHT FOUND TO BE AN INTERNAL FAULT,(EITHER WIRING OR BAG ITSELF CAME UP WITH 10 CODES) BROUGHT TO DEALER AND CONFIRMED AN INTERNAL FAULT WITH BAG ITSELF! HAD TO REPLACE PASS. SIDE FRONTAL AIRBAG OUT OF MY OWN POCKET AT A COST OF OVER $490.00 DUE TO BEING OUT OF WARRANTY BECAUSE OF MILAGE. I DONT FEEL THAT A 1 YR OLD CAR SHOULD HAVE AN AIR BAG PROBLEM!! OBVIOUSLY THERE IS A SERIOUS PROBLEM WITH THE AIR BAGS IN THESE VEHICLES AND I THINK THAT CONSUMERS SHOULD BE INFORMED ABOUT THIS, A RECALL ISSUED, AND ALL OUT OF POCKET EXPENSES REIMBERSED TO CONSUMERS THAT HAVE HAD TO PAY OUT OF POCKET EXPENSES DUE TO A WELL KNOW (DEALER / MANUFACTUER KNOWN) PROBLEM! ALL THEY CAN SAY IS THAT ITS OUT OF WARRANTY IF YOU WANT IT FIXED YOU HAVE TO PAY. I DONT FIND THAT TO BE A FAIR PRACTICE AT ALL! ANY HELP / INFO. YOU CAN PROVIDE WOULD AND WILL BE GREATLY APPRECIATED! THANK YOU. *AK

NHTSA #: 759568
mediumAIR BAGS
CrashFiled: Jan 2002

AIR BAG ON REAR PASSENGER DOOR DID NOT DEPLOY UPON IMPACT. VEHICLE WAS HIT BY TWO VEHICLES DRIVING 55-60MPH AND WAS TOTALLED. DEALER HAS BEEN NOTIFIED.*AK

NHTSA #: 8003028
mediumAIR BAGS
CrashFiled: Jan 2002

AT 15-20 MPH MAKING A LEFT TURN CONSUMER'S VEHICLE WEAS STRUCK BY 2 OTHER VEHICLES, RESULTING IN A COLLISON. REAR PASSENGER DOOR SIDE AIR BAG DIDN'T DEPLOY.*AK

NHTSA #: 8002985
mediumAIR BAGS
CrashFiled: Jan 2002

WHILE PULLING FROM A LIGHT,ANOTHER VEHICLE RAN A RED LIGHT AND T-BONED JETTA ON PASSENGER'S SIDE AT FIFTY FIVE MILES PER HOUR. VEHICLE SLAMMED INTO UTILITY POLE ON DRIVER'S SIDE, AND NEITHER SIDE AIRBAG DEPLOYED. PLEASE PROVIDE FURTHER DETAILS.*AK

NHTSA #: 8002414
mediumAIR BAGS
Filed: Sep 2001

THE AIRBAG WARNING LIGHT CAME ON AT 15,500 MILES NINE MONTHS AFTER PURCHASING VEHICLE, THE DEALER REPLACED THE AIRBAG CIRCUITRY UNDER WARRANTY, NINE MONTHS LATER THE AIRBAG LIGHT CAME ON AGAIN. *JB

NHTSA #: 785692
mediumAIR BAGS
Filed: Sep 2001

THE AIRBAG WARNING LIGHT CAME ON AT 15,500 MILES NINE MONTHS AFTER PURCHASING VEHICLE, THE DEALER REPLACED THE AIRBAG CIRCUITRY UNDER WARRANTY, NINE MONTHS LATER THE AIRBAG LIGHT CAME ON AGAIN. *JB

NHTSA #: 785692
mediumAIR BAGS
Filed: Aug 2001

CONSUMER STATES SHE WAS REAR ENDED ON AN INTERSTATE HIGHWAY AND PUSHED INTO THE SIDE OF AN 18 WHEELER, THE FRONT OF VEHICLE SUSTAINED DAMAGED AND NEITHER AIR BAG DEPLOYED.*JB

NHTSA #: 785441
mediumAIR BAGS
CrashFiled: Jun 2001

WHILE DRIVING CONSUMER WAS INVOLVED IN A SIDE IMPACT COLLISION IN WHICH SIDE AIR BAGS DID NOT DEPLOY. VEHICLE WAS ALSO EQUIPPED WITH FRONT AND REAR AIR BAGS ALL FAILED TO DEPLOY. PLEASE GIVE ANY FURTHER DETAILS. *AK

NHTSA #: 891188
mediumAIR BAGS
Filed: May 2001

THIS IS THE FIFTH TIME THE VEHICLE HAS BEEN IN FOR AN AIRBAG FAULT PROBLEM WITH THE TENSION SET TO HIGH IN THE AIRBAG. VWOA HAS NOT BEEN ABLE TO APPROPRIATELY FIX THE PROBLEM AND IS PUTTING ME AT RISK DUE TO AIRBAG NOT WORKING CORRECTLY. THE AIRBAG UNIT NOW NEEDS TO BE REPLACED, BUT VWOA DOES NOT KNOW WHAT IS THE ROOT CAUSE OF THE PROBLEM WHICH IS A MAJOR SAFETY CONCERN FOR THOSE WITH THE PROBLEM. ROYAL MOTORS IS THE DEALER THAT THE VECHICLE IS CURRENTLY BEING WORKED ON. THE VEHICLE HAS ALSO BEEN TO DUBLIN MOTORS IN DUBLIN, CA AND LOEBER MOTORS IN CHICAGO, IL.*AK

NHTSA #: 745355
mediumAIR BAGS
CrashFiled: Mar 2001

I LOST CONTROL OF MY VEHICLE AND STRUCK A TREE ON THE DRIVERS SIDE DOOR. DOOR DEFORMATION WAS SEVERE AND NONE OF THE FOUR AIRBAGS WENT OFF. BECAUSE OF THE BLUNT TRAUMA TO MY CHEST AND LOWER BODY, I SUFFERED A COLLAPSED LEFT LUNG, A RUPTURED SPLEEN, A BROKEN SCAPULA, FOUR FRACTURED RIBS AND A SHATTERED PELVIS. MY WIFE WHO WAS IN THE PASSENGER RECIEVED A FRACTURED COLLARBONE BECAUSE OF THE FORCE OF ME COLLIDING INTO HER. I WAS IN INTENSIVE CARE FOR A WEEK AND IN CRITICAL CONDITON FOR FOUR DAYS, MY LEFT LUNG WAS 70% FILLED WITH BLOOD AND I RECIEVED TWO CHEST TUBES AS WELL AS MY RUPTURED SPLEEN WAS REMOVED. I HAVE NOT RECIEVED ALL OF MY BILLS YET AND ALLREADY ALL OF THESE PROCEDURES ARE GOING TO COST OVER $100K.

NHTSA #: 742843
mediumAIR BAGS
CrashFiled: Mar 2001

I HAD A CAR ACCIDENT. A CAR HIT ME ON MY LEFT SIDE AND THE AIRBAG DIDNT POP OUT THEN I HIT TO OTHER CARS BECAUSE I LOST CONTROL OF THE VEHICLE AND IN NON OF THE HITS ANY AIR BAGS IN THE FRONT POP OUT EITHER.*AK

NHTSA #: 742396
mediumAIR BAGS
CrashFiled: Feb 2001

VEHICLE WAS HIT ON PASSENGER'S SIDE WHILE DRIVING ABOUT 20 MPH, AND NEITHER AIRBAG DEPLOYED. VEHICLE HAD SIDE AIR BAGS AS WELL. VEHICLE WAS TOTALLED. *AK

NHTSA #: 880835
mediumAIR BAGS
Filed: Jan 2001

VEHICLE TAKEN IN FOR WARRANTY SERVICE ON THE AIRBAG SYSTEM SIX TIMES, EACH TIME PROMPTED BY THE AIRBAG WARNING LIGHT. CJ

NHTSA #: 559308
mediumAIR BAGS
CrashFiled: Dec 2000

MY AUTOMOBILE WAS INVOLVED IN A DRIVER SIDE IMPACT FROM ANOTHER VEHICLE DRIVING AT 30 MPH, MY AUTO WAS THROWEN APROXIMATELY 50 FEET INTO A WALL HITTING THE FRONT OF THE CAR AND THE RIGHT REAR QUARTER. MY FORWARD SPEED WAS APROXIMATELY 30 MPH AT TIME OF IMPACT. ZERO AIRBAGS DEPLOYED. CAUSED INJURIES TO MYSELF FROM NON-DEPLOYMENT OF AIRBAGS. *AK

NHTSA #: 738034
mediumAIR BAGS
CrashFiled: Nov 2000

MY VEHICLE WAS BROADSIDED ON THE DRIVERS SIDE, VEHICLE THROWN INTO A WALL50' AWAY. VEHICLE SUSTAINED MAJOR DAMAGE TO FRONT LEFT SIDE DOOR/ FRONT LEFT WHEEL ASSEMBLY/ FRONT RIGHT SIDE/ REAR RIGHT SIDE AND TRUNK AREAS RECEIVED MAJOR DAMAGES.*AK

NHTSA #: 736909
mediumAIR BAGS
Filed: Oct 2000

1) THE AIRBAG SYSTEM IN THIS CAR HAS COMPLETELY FAILED FOR NO APPARENT REASON. THE CAR HAS LESS THAN 5000 MILES ON IT AND HAS BEEN DRIVEN VERY LIGHTLY. THE DEALER INITIALLY TOLD ME THAT THE PROBLEM WAS JUST A LOOSE WIRE ON THE AIRBAG INDICATOR LIGHTS AND THAT IT WAS ALL OK. AFTER I INSISTED THAT THEY CHECK IT FURTHER IT TURNED OUT THAT THE SYSTEM HAD INDEED FAILED AND NEEDED REPLACEMENT. WHAT IS SCARY IS THAT THEY WERE GOING TO SEND ME BACK OUT ON THE ROAD WITH A DEFECTIVE AIRBAG SYSTEM. THE TECHNICIAN (NOT THE SERVICE MANAGER) TOLD ME THAT AIRBAG SYSTEM FAILURE IS VERY COMMON IN THE 2000 JETTA. AS YOU CAN SEE FROM MY REPORT, I HAVE HAD MANY SERIOUS DEFECTS IN THIS CAR AND IT IS BARELY 8 MONTHS OLD WITH LESS THAN 5000 MILES. I JUST WANTED TO LET THE NHTSA KNOW ABOUT THE PROBLEMS SO THAT THEY COULD LOOK INTO THEM.

NHTSA #: 733388
mediumAIR BAGS
CrashFiled: Sep 2000

CONSUMER WAS TRAVELING 30-35MPH A SECOND PARTY RAN THE LIGHT & DAMAGED DRIVER SIDE OF VEHICLE. AIRBAGS DIDN'T DEPLOY, 4 PEOPLE INJURED IN ACCIDENT, VEHICLE WAS TOTALLED. *AK *SLC

NHTSA #: 871194
mediumAIR BAGS
CrashFiled: Aug 2000

VEHICLE WAS INVOLVED IN A T-BONE FRONTAL COLLISION WHICH CAUSED VEHICLE TO SPIN SEVERAL TIMES AND HIT THE MEDIUM STRIP AND A POLE AT A IMPACT OF 60-65 MPH. UPON IMPACT, BOTH FRONTAL AND SIDE AIR BAGS DID NOT DEPLOY. *AK

NHTSA #: 868944
mediumAIR BAGS
Filed: Jul 2000

AIRBAG LIGHT WAS ON 5 TIMES.DEALER ATTEMPTED 4 TIMES TO FIX PROBLEM HAVE FAILED.CONCERN THAT WILL NOT DEPLOY WHEN NEEDED OR DEPLOY WHILE DRIVING. *AK

NHTSA #: 725937
mediumAIR BAGS
Filed: Jun 2000

AIRBAG SYSTEM INDICATOR LIGHT STAYS ON WHICH ACCORDING TO THE VW OWNERS MANUAL, INDICATES A MALFUNCTION IN THE AIRBAG SYSTEM. I TOOK MY JETTA TO A VW SERVICE CENTER ON 5/23/2000. SERVICE CENTER IS TO DATE WAITING FOR VW ENGINEERING IN CHICAGO IL TO PROVIDE REPAIR INSTRUCTIONS AND AUTHORIZATION TO REPAIR VEHICLE. DUE TO AIRBAG SYSTEM MALFUNCTION INDICATOR BEING LIT, INDICATING A SAFETY ISSUE, VW ENGINEERING HAS NOT PROVIDED A DIAGNOSES/SOLUTION TO PROBLEM. MY VEHICLE IS NOT IN MY POSESSION BUT AT MCNEVIN VW IN BERKELEY CA SERVICE DEPARTMENT. *AK

NHTSA #: 723483
mediumAIR BAGS,SEAT BELTS
CrashFiled: Jan 2000

WHILE DRIVING 55 MPH VEHICLE HAD A FRONTAL IMPACT WITH A STALLED VEHICLE, AND DRIVER'S/PASSENGER'S AIRBAGS DID NOT DEPLOY, WHICH DID NOT PROTECT THE OCCUPANT IN THIS CRASH. ALSO, THE SEATBELT DID NOT RETRACT, CAUSING DRIVER TO FLY INTO THE STEERING WHEEL AND SUSTAIN INJURIES. DEALER DID INSPECT THE VEHICLE, AND DETERMINED NO PROBLEM WITH AIRBAG SYSTEM AND SEATBELT. *AK

NHTSA #: 855447

Other 2000 Volkswagen Jetta Issues