2019 Volkswagen Atlas Other Problems
36 owner-reported other complaints from NHTSA data
Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.
Owner Complaints (36)
My 2019 Volkswagen Atlas 3.6L has shut off multiple times while driving, including once at 55 MPH. I consistently receive a “Stop/Start System Error” message at startup. As of today, the check engine light has come on and there is an extremely strong smell of gasoline at the rear of the vehicle after driving.
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While driving along the interstate on a clear day, I heard a loud explosion that sounded like a very, very loud pop. It took me a moment to realize that my sunroof had essentially exploded. I have a large panoramic sunroof, and the front section was completely shattered, and a section toward the middle of the side that touches the middle panel was blown out, with a small section missing.
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I currently lease a 2019 Atlas and have had multiple problems with the vehicle during my lease. The front-assist/collision or whatever it is that makes brakes slam has nearly caused accidents multiple times and makes it scary to drive the car. This happens even when there are no cars around and I am aware of the class action lawsuit investigation into these safety concerns.
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Forward collision avoidance false(unprompted) activation- conditions-4 lane road with center turn lane, weather dry, daylight, traffic moderate. Driving straight at 30 MPH steady speed with no cars ahead in close proximity the car detected an obstacle and entered autonomous braking almost to a complete stop. My wife was driving and I scanned all directions for a potential hazard.
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On the tenth day of owning our brand new vehicle, we were driving down highway 74 at 70 miles per hour. It was the first time this vehicle has driven at highway speeds for more than an hour. The weather was sunny and in the low 90s.
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I have a start/stop error message on my dash and my car stalls when I am braking sometimes the car turns off completely. my car is available for inspection anytime. It is a safety concern for me and anyone who might be following me as my car will just completely shut off in traffic.
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While driving at low speeds, exiting a parking lot with a downward slope towards a street, the car's autonomous emergency braking system activated, immediately causing the vehicle stop unexpectedly. No other car was in front of the vehicle, indicating that the system perceives the road as an obstacle. The unexpected stop caused another vehicle behind me to nearly rear-end my vehicle.
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My vehicle cut off twice while idling. The 2nd time I was sitting at a red-light and it was very busy. There was no warning or lights that appeared on the dashboard.
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While stopped at a red light awaiting a turn light, my vehicle made clicking noises and turned off. Although the lights and other items remained on, we were unable to restart the vehicle or move it. After the turn light already turned green and someone began to road rage us, the car let us restart it and we were able to drive normally.
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The car shuts off while driving. The dealership can’t re-create and isn’t sure what the problem is.
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Was driving on interstate 24 between Nashville and Chattanooga, sunday Sept 17th around 1 PM, temp was about 80 F, out of no where, there was a loud boom , like a gunshot, between my wife and I ( Im driving ) I look over at her to see if she was OK, then looked up, I saw the first section of my sun roof glass had shattered into a spider web appearance, then suddenly a chunk of the glass, about 4 x 6 in, departed the roof panel over head while I was trying to slow down and pull over.
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I have had an issue with my vehicle shutting off while 1) at a stop (red light/stop sign) 2)while coasting and also stuttering as I reverse. This has happened both while the start/stop was turned on as well as when it is turned off. I have taken it to the dealership three times and the best response I have received is that "it's a Germlin" in there.
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I own a 2019 vw atlas and I had called the dealership about low coolant level light that had came on and you know what I was told it’s common in the atlas’s and that they just use coolant and I’m thinking to my self that cars don’t just use coolant and I’m finding out more and more a lot of people are having this issue the funny thing is that the had told me to just come on down and they will top it off with coolant
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We were driving down the road on a normal sunny day when the sunroof decided to spontaneously combust out of no where with no warning. There was not anything that hit the sunroof or would have caused the glass to shatter.
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I had a routine oil change, the Manager asked me if I had been having any issues because an error code showed up in the inspection. I said I hadn't, so he said it must have been nothing. I drove across town, when all of the sudden alarms and warning messages started going off in my car (pictures attached).
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I have had multiple incidents where the front sensors slam on the atlas' brakes for non-existent hazards. Several have been simply driving off the curb onto the road at load speed and apparently the sensors think the atlas is driving into something.
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When driving the vehicle the brakes will automatically engage slamming the car into a stand still and potentially being hit. There are sensors that activate the brakes and they go off when there is nothing around to set them off. Took the car in.
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The remote start does not work and check engine light is on. It started around 1500km and went away after awhile. Now check engine light is back on and the remote start stop working again.
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THE GAS CONSUMPTION IS BELOW WHAT VOLKSWAGEN CLAIMS AND ADVERTISES. OUR CAR AVERAGES 14 MPG INSTEAD OF 19 MPG. ON USER FORUMS, OTHER ATLAS OWNERS HAVE COMPLAINED ABOUT AVERAGING 14 MPG. WHEN WE PUT THE CAR IN REVERSE, IT STARTS TO ROLL FORWARD. THE TRANSMISSION JOLTS WHILE DRIVING. SINCE WE GOT THE CAR, THE CHECK ENGINE LIGHT HAS BEEN ON FOR AN EVAP LEAK. THE DEALERSHIP "FIXED" IT. HOWEVER, SEVERAL HOURS LATER, THE CHECK ENGINE LIGHT CAME BACK ON.
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ENGINE LIGHT IS ON... INTERIOR SMELLS LIKE GAS AND GAS GAGE IS SHOWING LOW LEVEL VERY FAST.
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VEHICLE AUTO LOCKS WITH RFID KEYS IN THE CAR WHICH LOCKED CHILD IN THE CAR. DRIVER ENTERED VEHICLE USING RFID KEY FOB (USING TOUCH SENSOR ON DOOR), PLACED 1.5 YEAR OLD CHILD IN THE REAR PASSENGER SIDE 2D ROW SEAT INTO AN APPROVED 5PT CAR SEAT AND SHUT THE DOOR. DRIVER PLACED PURSE WITH KEY FOB INTO PASSENGER SEAT AND SHUT THE DOOR. WALKED AROUND TO PLACE OLDER CHILD INTO DRIVER SIDE 2D ROW SEAT THE DOOR WAS LOCKED AND COULD NOT BE OPENED. ALL DOORS WERE LOCKED DUE TO A 45 SECOND TIMEOUT FEATURE. THE KEYS AND CHILD WERE LOCKED INTO THE CAR REQUIRING FIRST RESPONDERS TO BREAK THE DRIVER'S WINDOW TO UNLOCK THE CAR FROM THE INSIDE. THE ALARM SOUNDED UPON BREAKING THE GLASS, AND WHEN THE UNLOCK BUTTON ON THE DRIVER DOOR WAS PRESSED, THE DOORS UNLOCKED AND THE KEY FOB WAS RETRIEVED TO SILENCE THE ALARM. THE CHILD WAS IN THE VEHICLE FOR OVER 20 MINUTES IN A CA DESERT. THIS OCCURRED ON AN AIR FORCE BASE, WHERE FIRST RESPONDERS LOGGED AND REPORTED THE INCIDENT.
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AUTO BRAKING SYSTEM CAUSES CAR TO BRAKE WHEN EXITING A DRIVEWAY. ALERTS TO THE ROAD AS AN OBSTACLE WHEN GOING DOWN AN INCLINE. THE SYSTEM READS ROAD AS AN OBSTACLE, LIKE A PERSON OR CAR. BRAKING SYSTEM CAUSES CAR TO BRAKE LEAVING DRIVEWAYS. CAR COMES TO A COMPLETE STOP, ENGINE CUTS OFF WITH CAR IN TRAFFIC - ONCOMING TRAFFIC. THIS IS THE BRAKE MANUEVERING SYSTEM - READS ROAD AS A HAZARD CAUSING THE CAR TO AUTOMATICALLY APPLY THE BRAKES. BRAKES ARE APPLIED SUDDENLY AND THE FORCE IS AS IF I AM BEING HIT AT A HIGH SPEED FROM BEHIND. THAT IS WHAT I THOUGHT HAPPENED. TAKES 15-20 SECONDS TO RESTART THE CAR, DURING WHICH TIME I 'M IN TRAFFIC OR HALF IN TRAFFIC AND HALF IN THE DRIVEWAY SUBJECT TO GREAT BODILY HARM FROM OTHER CARS THOSE THAT DO NOT EXPECT ME TO BE STOPPED THERE OR FROM CARS BEHIND ME THIS PLACES ME, MY FAMILY, PASSENGERS AND OTHER DRIVERS AT GREAT RISK OF HARM. THIS HAS HAPPENED NUMEROUS TIMES AND AT NUMEROUS DIFFERENT SPEEDS. EACH TIME I HAVE BEEN LUCKY TO HAVE AVOIDED BEING HIT. I HAVE BEEN TOLD THAT THIS IS HOW THE CAR IS DESIGNED AND THAT THERE IS NO FIX FOR THIS EXCEPT TO TURN OFF THE SYSTEM WHICH ALSO TURNS OFF THE SYSTEM SHOULD A HAZARD APPEAR BEFORE MY VEHICLE. I WAS REQUIRED TO TURN OFF THE SYSTEM MYSELF BECAUSE VW HAS STATED IT IS A LIABILITY FOR THEM TO TURN IT OFF. THE DATE LISTED IS THE FIRST TIME IT HAPPENED BUT IT HAS HAPPENED CLOSE TO A DOZEN TIMES. I HAVE TAKEN THE CAR IN TWICE ONLY TO BE TOLD THAT THERE IS NOTHING THEY CAN DO AS THE SYSTEM IS OPERATING AS DESIGNED. VW HAS TOLD ME THAT THE SYSTEM CANNOT DIFFERENTIATE AND TO ENSURE THE BRAKING DOES NOT GO ON (ALTHOUGH IT WILL STILL BEEP AND ALERT) I MUST EXIT ALL DRIVEWAYS NO FASTER THAN 3 MPH. WHEN EXITING INTO HIGH TRAFFIC AREAS, SUCH AS WHERE I LIVE THIS WILL PLACE ME AT GRAVE DANGER.
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WATER COLLECTING ON FRONT PASSENGER FLOORBOARD. A/C DRIP LINE PINCHED OR DAMAGED DURING ASSEMBLY IS THOUGHT TO BE RESPONSIBLE
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DEFECT IN AIR CONDITIONING UNIT. ALSO, INCORRECTLY CODED DATA CONTAINER WHICH FAILS TO PROVIDE AUDIBLE WARNING WHEN THE DRIVER OPENS THE DOOR WHICH INCREASES RISK OF VEHICLE THEFT.
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My engine light is on. I got a diagnostic test which shows the catalytic converter is failing (emissions related). This should be included in the current 2020 recall 24FK but my VIN is not included in the recall.
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Water pump failure leading to replacemnet of of water pump and valve cover gasket on engine. 2019 Atlas vehicles have been covered in a recent settlement but my trim model did not qualify.
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My water pump is going bad with only 64,505 miles on it. My VIN number wasn’t included in the federal emissions warranty of 80,000 miles or 8 years. I believe this is an oversight.
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The car would state, “Do not exit the car unless it is in park.” “Transmission is in safety mode.” Appointment was made and over July 17th. Part was not in until August 15th. This presents a danger for Atlas drivers if the shifter fails and the car could roll.
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The vehicle randomly turns off in the middle of the road. The car has been doing this for months and the only Volkswagen in my area doesn’t have time to look at it and it is no longer in warranty. Currently have 76,500 miles and the car has been randomly turning off since we purchased it in December of 2023.
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Car turns itself off when stopped when still in drive. Happens even when the auto stop/start feature is disabled. It happens randomly, doesn’t matter if engine is hot or cold or weather is different.
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Dripping water from roof center control and wet on interior when it’s rain.
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The beep when I lock the car stopped working for months. Then one day it started working again. Then it stopped working and hasnt worked since.
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I was driving with my husband in the passenger seat and my 5 month old baby girl in the back seat. All of a sudden we heard a loud sound that sounded like a gunshot and our sunroof shattered. There were no other cars around and we were not driving under any bridges.
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Windows- The drivers side window and back passenger windows rolled down while I was driving down the highway. I was going approximately 75MPH at the time. This happened on 2 separate occasions.
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The vehicle was traveling at 25mph and we were about to cross railroad tracks. Just before reaching the tracks, the front assist system engaged and the vehicle applied the breaks automatically and came to a sudden and full stop. There was no reason for the system to engage since the road and the tracks were empty and the railroad ramp was in the upright position.
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