Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.
2002 Subaru Outback — Known Issues & Recalls
Complaints from Jan 2016 to Dec 2011
The most reported issue is service brakes, hydraulic problems (25 complaints). 10 complaints involved crashes.
Open Safety Recalls (5)
NHTSA Campaign: 13E065000
Component: FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
Airtex Products LP (Airtex) is recalling certain model E8598M, E8518M, E8600M, E8596M, and E8597M fuel pumps manufactured July 26, 2013, and July 29, 2013 and used as aftermarket replacements on Subaru Baja's, Outback's and Legacy's. The affected fuel pumps were sold or installed into the aftermarket applications on or after July 26, 2013, and may may leak fuel from the base of a fuel line connection when the gas tank is full.
Risk: A fuel leak in the presence of an ignition source increases the risk of a fire.
Fix: Airtex will notify owners, and will replace the fuel pump, free of charge. Recall is expected to begin on January 2, 2014. Customers may contact Airtex at 1-800-880-3056. The recall is expected to begin during January 2014. This recall is being conducted by Airtex, not by Subaru.
NHTSA Campaign: 04V128000
Component: VEHICLE SPEED CONTROL:CABLES
ON CERTAIN PASSENGER SEDANS, WAGONS, AND SPORT UTILITY VEHICLES, THE CRUISE CONTROL CABLE COULD COME OUT OF ITS TRACK ON THE CRUISE CONTROL LEVER AND LODGE ON THE CONTROL LEVER TAB WHEN THE ACCELERATOR PEDAL IS RELEASED. IF THIS CONDITION OCCURS, THE THROTTLE WILL NOT RETURN TO THE IDLE POSITION AND WILL REMAIN IN AN OPEN POSITION.
Risk: IF THIS OCCURS DURING VEHICLE OPERATION, THE DRIVER COULD LOSE CONTROL OF THE VEHICLE, WHICH COULD RESULT IN A CRASH.
Fix: DEALERS WILL INSTALL A CRUISE CONTROL CABLE RETAINING CLIP TO THE CRUISE CONTROL LEVER TAB ON THE THROTTLE SHAFT IN ORDER TO PREVENT THE CRUISE CONTROL CABLE FROM COMING OUT OF ITS TRACK. OWNER NOTIFICATION BEGAN ON APRIL 12, 2004. OWNERS SHOULD CONTACT SUBARU AT 1-800-782-2783.
NHTSA Campaign: 03V153000
Component: SUSPENSION:REAR
THIS RECALL APPLIES TO CERTAIN PASSENGER VEHICLES ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE STATES OF CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, KENTUCKY, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, VIRGINIA, WEST VIRGINIA, WISCONSIN, AND THE DISTRICT OF COLUMBIA. CERTAIN REAR SUSPENSION SUBFRAME COMPONENTS WERE PRODUCED WITH POOR PAINT QUALITY WHICH, AFTER CONTINUED EXPOSURE TO CORROSIVE ROAD SALTS FOR A PERIOD OF SEVERAL YEARS, COULD RESULT IN RUST-OUT OF THE COMPONENT AND POSSIBLE BREAKAGE OF THE SUBFRAME.
Risk: IF SUCH BREAKAGE OCCURS WHILE THE VEHICLE IS BEING OPERATED, CONTROL OF THE VEHICLE COULD BE AFFECTED, INCREASING THE RISK OF A CRASH.
Fix: DEALERS WILL CLEAN AND RUST-PROOF THE REAR SUSPENSION SUBFRAME. OWNER NOTIFICATION BEGAN JULY 14, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT SUBARU AT 1-800-782-2783.
NHTSA Campaign: 02V079000
Component: SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER
ON CERTAIN PASSENGER VEHICLES, THE BRAKE MASTER CYLINDERS MAY NOT FUNCTION PROPERLY IN AMBIENT TEMPERATURES BELOW FREEZING 32 DEGREES FAHRENHEIT AND LOWER).
Risk: AT THESE TEMPERATURES, THE BRAKES MAY NOT RELEASE AFTER BEING APPLIED, EVEN WHEN THE DRIVER'S FOOT IS NO LONGER ON THE BRAKE PEDAL. THIS CAN OCCUR WITHOUR PRIOR WARNING, POSSIBLY RESULTING IN A CRASH.
Fix: DEALERS WILL REPLACE THE MASTER CYLINDERS. OWNER NOTIFICATION BEGAN MARCH 21, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT SUBARU AT 1-800-782-2783.
NHTSA Campaign: 02V282000
Component: POWER TRAIN:AUTOMATIC TRANSMISSION
CERTAIN SPORT UTILITY AND PASSENGER VEHICLES EQUIPPED WITH AUTOMATIC TRANSMISSIONS WERE PRODUCED WITH AN IMPROPERLY MANUFACTURED TRANSMISSION PARKING ROD. WHEN THE TRANSMISSION SELECTOR LEVER IS PLACED IN THE "P" (PARK) POSITION, THE TRANSMISSION PARK MECHANISM, THAT IS INTENDED TO HOLD YOUR VEHICLE, MAY NOT ENGAGE.
Risk: THE VEHICLE COULD THEN MOVE/ROLL WITHOUT PRIOR WARNING, INCREASING THE RISK OF A CRASH.
Fix: DEALERS WILL REPLACE THE AUTOMATIC TRANSMISSION PARKING ROD ASSEMBLY. OWNER NOTIFICATION JANUARY 8, 2003. AN INTERIM OWNER NOTIFICATION WILL BE SENT DURING NOVEMBER 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT SUBARU AT 1-800-782-2783.
Owner-Reported Issues (20 of 153)
Fuel/propulsion System →5 issues
In cold weather below 30°F, the rubber fuel lines in your car contract and crack, causing fuel to leak into the engine compartment. This creates a strong fuel smell inside the cabin, and in some cases fuel drips onto hot engine parts like the exhaust manifold, which could potentially cause a fire. The fix would involve replacing the fuel lines with ones designed to handle cold temperatures better.
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Your car has a strong gasoline smell, and fuel is leaking when temperatures drop outside. This is likely caused by cold weather affecting the fuel system seals or connections. The leak should be inspected and repaired to prevent fuel loss and odor issues during winter months.
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Every winter when temperatures drop below freezing, your car's interior fills with strong gasoline fumes, especially when you're stopped at red lights or stop signs. The smell goes away when it's warmer or during summer months, and doesn't occur while you're driving. You have to roll down the windows to get fresh air and are concerned about the fumes being unsafe. The issue likely involves a fuel system component that's allowing vapors to escape into the cabin during cold temperatures, which may need inspection or replacement.
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Your car may emit a strong gasoline smell when started in cold weather due to loose fuel hose clamps that allow fuel to leak onto the engine. This is more likely to occur when temperatures are in the low 20s or below. The fix involves tightening or replacing the fuel hose clamps and potentially replacing the fuel hose itself.
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When it's below 35 degrees outside, your car develops a strong gasoline smell inside the cabin, especially right after you start it in the morning. The smell goes away once temperatures warm up. You have to open the windows for fresh air when this happens. The fix may involve inspecting fuel system components for leaks or cold-weather fuel evaporation issues.
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Service Brakes →2 issues
When you start your car in cold weather, your brake pedal feels very hard and your brakes are weak, requiring you to press very hard to stop — even then, stopping power is reduced. After driving for a while and making several stops, the brakes gradually work normally. This problem appears to be related to water entering the brake booster one-way valve and freezing in cold conditions. The fix may involve replacing the brake booster hose or servicing the brake booster system to prevent water accumulation.
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Your brake pedal is staying engaged even after you release your foot from it. This means your brakes remain applied when they shouldn't be, which could cause the car to stop unexpectedly or make it hard to drive normally. The issue started around 120,000 miles on your vehicle. The fix will likely involve inspecting and repairing or replacing brake components like the brake caliper, master cylinder, or brake lines to restore normal pedal release.
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Engine →2 issues
Your head gasket has failed four separate times and needed replacement, which is an expensive repair. Each failure has caused oil to leak all over the engine, surrounding parts, and your driveway. With 190,000 miles on your vehicle, this repeated problem suggests a potential design or manufacturing defect that should be investigated. Fixing this will require removing the cylinder head and replacing the gasket seal.
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Your driver's side head gasket started leaking at 59,000 miles. The dealer replaced only that gasket for $855, but shortly after, both head gaskets began leaking. The owner believes this is a design defect in the engine that will require repeated gasket replacements throughout ownership. The complaint notes that Subaru uses Holts Radweld stop leak in the coolant system but doesn't disclose this to owners.
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Fuel System, Gasoline →2 issues
During winter months when temperatures drop below freezing, you may notice a strong fuel smell inside and outside your car, especially when the heater is running. The smell disappears once the weather warms up. A local shop couldn't find a visible leak during inspection, but your Subaru dealer suggests the fuel lines may need replacement as part of normal aging maintenance. The issue may only be visible when the car is frozen and lifted on a lift.
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When you start your car in cold weather (below 10°F), you notice a strong smell of raw gasoline inside the passenger cabin. This suggests a fuel system issue that becomes apparent in freezing temperatures. The problem likely involves a fuel system component that isn't sealing properly or operating correctly when cold.
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Suspension,power Train,structure →1 issue
Your 2002 Subaru Outback has severe rust damage to the frame with holes forming, and it needs a new cross member to maintain structural integrity. Additionally, when you shift into Park on an incline, the vehicle has rolled away on its own without warning—this happened twice. These issues involve the frame structure, suspension, and transmission holding power, and both need urgent attention to prevent safety hazards.
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Unknown Or Other,service Brakes,engine →1 issue
You purchased this 2002 Subaru Outback and it failed inspection due to rusty, leaking brake connections. The seller had the rust painted over at their dealer, but when you brought the car to your own mechanic a week later, you discovered leaking brake fluid, leaking coolant, oil pan leaks, a cracked muffler, a missing timing belt gasket, and a bolt installed in the wrong location. The car appears to have multiple serious fluid leaks and engine component issues that need professional repair.
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Structure →1 issue
During an inspection, severe rust was discovered on your car's frame with cracks in a critical location that made it impossible to repair safely. The damage was so extensive that a wheel could have fallen off with little warning, potentially caused by something as minor as a small bump in the road. Despite regular maintenance and a dealer inspection just a year earlier with no warning signs, the frame deteriorated rapidly underneath the car. Addressing this would require frame repair or replacement, which may not be feasible for an older vehicle.
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Engine,fuel/propulsion System →1 issue
Your 2002 Subaru Outback developed a fuel leak from a fuel line while being driven in 10-degree weather. You tightened the fuel line clamp as a temporary fix, but you're concerned this is a recurring design issue that should have been recalled. The fix may involve replacing or permanently securing the fuel line connections with proper clamps or a complete fuel line assembly.
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Fuel System, Gasoline,vehicle Speed Control →1 issue
Your car has a fuel leak where the upper front fuel line connects to the throttle body. Raw gasoline is pooling on top of the engine near the exhaust manifold area. This is a fire hazard that needs immediate attention. The repair will likely involve replacing the fuel line, connection fitting, or both.
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Suspension,structure →1 issue
During routine maintenance at an independent mechanic shop, a severely rusted rear suspension subframe was discovered on your 2002 Subaru Outback at 200,000 miles. This structural component had fractured due to rust damage, which could affect your vehicle's handling and stability. Repairing this issue would likely require replacing the damaged subframe assembly.
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Air Bags →1 issue
You're concerned that your 2002 Subaru Outback might have airbags made by Takata, even though your car isn't on the official recall list. Since the Takata recall started in 2000 and the 2003 Outback is included, you want to verify whether your airbags are safe. You should contact Subaru directly with your vehicle identification number (VIN) to confirm the airbag manufacturer and whether any recalls apply to your specific car.
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Fuel System, Gasoline,fuel/propulsion System →1 issue
Since temperatures dropped in your area, you've noticed a strong gasoline smell inside the cabin whenever the car is running, which is uncomfortable for long drives and concerning for your family's health. This is the first time you've experienced this issue since purchasing the car in March 2010, and it coincides with the coldest weather you've encountered. The problem may involve a fuel line leak or seal failure that becomes more noticeable in cold temperatures, requiring inspection and possible replacement of fuel system components.
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Unknown Or Other →1 issue
Your air conditioner works fine for a few minutes, then starts blowing hot, humid air instead of cold air. Multiple mechanics haven't been able to diagnose the problem, and the only solution appears to be replacing the entire air conditioning compressor since the clutch can't be purchased separately. You might notice the A/C temporarily works again if you turn the engine off and restart it, but then fails again within seconds or minutes. The compressor clutch likely needs replacement or the entire compressor assembly may need to be swapped out.
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