Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.
2020 Subaru Ascent — Known Issues & Recalls
Complaints from Jan 2021 to Dec 2021
The most reported issue is electrical system problems (82 complaints). 5 complaints involved crashes. 1 involved fire.
Open Safety Recalls (4)
NHTSA Campaign: 21V955000
Component: POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
Subaru of America, Inc. (Subaru) is recalling certain 2019-2020 Ascent, 2020 Legacy and Outback vehicles. A programming error in the Transmission Control Unit (TCU) may allow the clutch to engage before the drive chain is completely clamped.
Risk: An improperly secured drive chain may slip and break, causing a loss of drive power and increasing the risk of a crash.
Fix: Dealers will reprogram the TCU, inspect TCU data for chain slip, and visually inspect the chain guide. If evidence of chain slippage or damage is found, the transmission will be replaced. Repairs will be performed free of charge. Owner notification letters were mailed August 19, 2022. This recall includes all vehicles previously recalled under 19V-855. Vehicles previously recalled under 19V-855 will need to have the new remedy performed for this recall once available. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRK-21.
NHTSA Campaign: 21V954000
Component: STEERING:LINKAGES:TIE ROD ASSEMBLY
Subaru of America, Inc. (Subaru) is recalling certain 2020 Ascent vehicles. Due to an incorrect tapered hole in the housing, the front tie rod ends may not fit properly. The improper fit can result in the tie rods and housings being deformed during assembly and service replacement if excessive torque is applied.
Risk: The tie rods may separate from the housing, causing a loss of steering control and increasing the risk of a crash.
Fix: Dealers will replace the left and right front tie rod ends and housings, free of charge. Owner notification letters were mailed February 7, 2022. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRL-21.
NHTSA Campaign: 21V587000
Component: FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
Subaru of America, Inc. (Subaru) is recalling certain 2019-2020 Ascent, 2018 Forester, 2018-2020 Impreza, Legacy, Outback, 2018-2019 BRZ, WRX, and Toyota 86 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Risk: Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
Fix: Dealers will replace the low-pressure fuel pump, free of charge. Owner notification letters were mailed September 24, 2021. Subaru and Toyota owners may call customer service at 1-844-373-6614. Subaru's number for this recall is WRG-21.
NHTSA Campaign: 22V907000
Component: ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
Subaru of America, Inc. (Subaru) is recalling certain 2019-2022 Ascent vehicles. The ground bolt that secures the ground terminal of the Positive Temperature Coefficient (PTC) heater may have been improperly fastened, which could result in melting of the ground terminal and surrounding components.
Risk: A melting ground terminal increases the risk of a fire.
Fix: Owners are advised to park their vehicle away from structures and to avoid leaving the vehicle unattended while the engine is running. An owner who notices or smells smoke coming from the dash or driver's footwell area should immediately stop operating the vehicle and turn the ignition switch to the "Off" position. Dealers will replace the PTC heater ground bolts and if necessary, replace the ground wire and the connector holder, free of charge. Owner notification letters are expected to be mailed February 6, 2023. Owners may contact Subaru's customer service at 1-844-373-6614. Subaru's number for this recall is WRL-22.
Owner-Reported Issues (20 of 310)
Power Train →4 issues
Vehicle: 2020 Subaru Ascent (Build Date: March 2020) Component: Power Train – Automatic Transmission – Hydraulic Pressure Sensor / Wiring Harness The vehicle developed a flashing "Transmission Service" warning and check engine light. It was inspected by a certified technician at Lithia Reno Subaru.
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Replaced front multi plate transfer clutch at 96,987 miles.
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The CVT transmission has failed and been replaced three times despite proper maintenance. Subaru has replaced the transmission multiple times under warranty, but the failure continues to recur. •First CVT replacement at 50,542 miles •Second CVT replacement at 88,175 miles •Third CVT replacement at 92,832 miles This shows repeat failure, not wear-and-tear.
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My 2020 Subaru Ascent experienced a sudden failure of critical safety systems due to CVT fluid leaking through the transmission pressure switch into multiple electrical components. This fluid leak damaged several wire harnesses and the Engine Control Module (ECM). The check engine light came on and all Eyesight safety features disabled.
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Unknown Or Other →3 issues
Although the NHTSA form does not include a transmission category, this complaint concerns a critical transmission-related defect in my 2020 Subaru Ascent, which caused oil migration into the wiring harness and contamination of the Engine Control Module (ECM). This complaint concerns a critical transmission-related defect in my 2020 Subaru Ascent.
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Vehicle: 2020 Subaru Ascent Issue: Cold weather software glitch If you are operating an Ascent or possibly other Subarus with the CVT in temperatures below -20F be certain to have either a small wrench or the appropriate size socket to loosen the ground clamp on the battery ground cable with you so you can employ what I call the magic Windows fix wherin one completely de-powers the system and reboots it.
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I purchased this vehicle from Northwest Chevrolet in McKenna, Wa on [XXX] and they did not disclose to me that there were open recalls prior to my purchase. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C.
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Suspension →3 issues
Car is making loud noises while going over uneven roads. Only have 64,000 miles on it and I need to replace the struts.
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The contact owns a 2020 Subaru Ascent. The contact stated that while driving at an undisclosed speed, there was an abnormal rumbling sound coming from the undercarriage while driving over bumps in the roadway. No warning light was illuminated.
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Extreme rattle/clunking driving over bumps especially on dirt roads. Seems to be many people are having this issue. I know of another co worker who has a 2020 ascent making the same noise.
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Engine →2 issues
Unknown PCV valve failure caused catastrophic engine failure on interstate highway (70 MPH speed limit). Luckily there was room to pull to the side and no one got hurt. This part was recalled in 2019 models due to possible loss of control from engine failure.
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Car has 82,000 miles, has been maintained and requires an engine replacement due to 'Sludge'. Reading a lot of forums that indicate this is a common situation with this make and model and likely due to manufacturer's defects.
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Power Train,engine →2 issues
Oil Leak(s) (found cam carriers leaking, front timing cover leaking, oil cooler leaking, upper and lower oil pan leaking. recommend engine reseal). Massive oil leaks found in car due to RTV sealant.
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The contact owns a 2020 Subaru Ascent. The contact stated that while depressing the accelerator pedal to make a turn, the vehicle hesitated to respond. There was no warning light illuminated.
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Structure,unknown Or Other,visibility/wiper →1 issue
Water is leaking into your vehicle's interior, causing widespread mold growth on the seats, carpets, and child car seat—creating a health hazard, especially for children. The dealer confirmed the mold contamination and water presence but couldn't identify the leak source without expensive interior disassembly, and refused to enter the vehicle due to unsafe mold levels. Window fogging from excess moisture may also impair your visibility while driving. Identifying and fixing the leak will require extensive diagnostic work and interior removal to locate where water is entering the vehicle.
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Seats →1 issue
The driver front seat bottom frame has came loose and rocks back and forth when driving, especially during start and stops. It was serviced and the dealer stated the movement comes from the side rails of the seat and is referenced via bulletin 12-288-20 stating its a known issue and the frame has been redesigned for this issue.
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Engine,lane Departure,back Over Prevention →1 issue
While driving on the freeway, your check engine light came on and all safety features (lane departure warning and back-over prevention) shut down without warning. You were able to reach a Subaru dealer, where they discovered a recall on the engine. However, when you contacted the manufacturer about the recall, they stated it only applied to the previous owner and refused to help you with the repair. The dealer never disclosed this pending recall when you purchased the vehicle.
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Power Train,vehicle Speed Control,lane Departure →1 issue
I have had my lane assist come on by its self a few times, which is very dangerous because it seems to take over and will pull on the steering wheel.
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Engine And Engine Cooling →1 issue
The contact owns a 2020 Subaru Ascent. The contact stated that the vehicle was taken to the local dealer for routine service, where it was discovered that the cam carrier was leaking from the engine. While having an oil change, the mechanic informed the contact that there were no further leaks found.
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Exterior Lighting →1 issue
The driver's side headlamp assembly (one complete piece, LED lighting) has a thin strip at the top that is used for daytime running lights. These are automatically on when the vehicle is on and it's not yet dark. In early 2024, this driver's side thin strip daytime running lights stopped working entirely.
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Related Vehicles
Other Subaru Ascent years: