Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.
2020 Ram 1500 — Known Issues & Recalls
Complaints from Jan 2021 to Dec 2024
The most reported issue is unknown or other problems (65 complaints). 23 complaints involved crashes. 6 involved fires.
Open Safety Recalls (13)
NHTSA Campaign: 20V622000
Component: VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
Chrysler (FCA US LLC) is recalling certain 2020 Ram 2500 and 1500 vehicles. The driver side mirror glass can detach from the backing plate and no longer provide a reflective surface. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Risk: Missing driver side mirror glass reduces visibility and increases the risk of a crash.
Fix: Chrysler will notify owners, and dealers will replace the driver side mirror glass, free of charge. The recall began November 5, 2020. Owners may contact FCA US customer service at 1-800-853-1403. Chrysler's number for this recall is W70.
NHTSA Campaign: 20V580000
Component: SEAT BELTS
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Wrangler and Ram 2500, 2019-2020 Ram 1500 and 2020 Jeep Gladiator vehicles. In the event of a crash, a front seat belt retractor may not properly slow the occupant's forward movement after locking.
Risk: In the event of a crash, if the front seat belts fail to lock, there is an increased risk of injury.
Fix: Chrysler will notify owners, and dealers will replace the front seat belt retractors, free of charge. The recall began November 12, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W67.
NHTSA Campaign: 20V191000
Component: BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Risk: The lingering rearview image can distract the driver, increasing the risk of a crash.
Fix: Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update available as of May 1, 2020. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W30-W37.
NHTSA Campaign: 19V407000
Component: AIR BAGS
Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 1500 vehicles. The flash memory of the Occupant Restraint Controller (ORC) may become corrupted, disabling the vehicle's air bags and seat belt pretensioners.
Risk: Disabled air bags and seat belt pretensioners increase the risk of injury in the event of a crash.
Fix: Chrysler will notify owners, and dealers will reprogram the ORC or replace it as necessary, free of charge. The recall began June 20, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's numbers for this recall are V61 and V71.
NHTSA Campaign: 20V208000
Component: VISIBILITY:WINDSHIELD WIPER/WASHER:LINKAGES
Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 1500, 1500 Classic and Jeep Compass vehicles. The windshield wiper arm or arms may loosen, possibly causing the wipers to not operate properly and reduce the driver's visibility in certain weather conditions.
Risk: Reduced visibility increases the risk of a crash.
Fix: Chrysler will notify owners, and dealers will tighten the wiper nuts, free of charge. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W25.
NHTSA Campaign: 21V632000
Component: AIR BAGS:SIDE/WINDOW:CURTAIN:INFLATOR
Chrysler (FCA US, LLC) is recalling certain 2015-2020 Ram 1500 Classic, 2015-2016 Ram 3500, and Ram 2500 vehicles, and 2016 Ram 3500 Cab Chassis with a gross vehicle weight rating less than 10,000 lbs. The side air bag inflatable curtain (SABIC) inflator end cap may detach from the inflator, or the inflator sidewall may rupture.
Risk: A separated inflator end cap or inflator rupture can allow compressed gas to escape, resulting in the end cap or other components being propelled into the vehicle, increasing the risk of injury or crash.
Fix: Dealers will inspect and replace as necessary, the SABIC assemblies, free of charge. Interim owner notification letters were mailed on October 4, 2021. Owner notification letters were mailed on May 26, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y55.
NHTSA Campaign: 20V374000
Component: AIR BAGS
Chrysler (FCA US LLC) is recalling certain 2020 Ram Promaster vans and 1500 pickups. The affected vehicles may have an improperly crimped diffuser in the side curtain airbag which may result in the diffuser detaching from the inflator in the event of an air bag deployment.
Risk: In the event of a crash, if the diffuser detaches from the inflator during air bag deployment, the air bag may not inflate properly, increasing the risk of injury.
Fix: FCA US will notify owners, and dealers will replace the side curtain air bag assemblies, free of charge. The recall began July 16, 2020. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's number for this recall is W52.
NHTSA Campaign: 20V513000
Component: VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 1500 vehicles equipped with adjustable pedals. In certain accelerator pedal positions, the floormats may prevent the pedal from returning to the normal resting (idle) position.
Risk: A pedal that does not return as expected may affect the vehicle's deceleration, thereby increasing the risk of a crash.
Fix: Chrysler will notify owners, and dealers will modify the driver's floormat to remove the potential for pedal interference, free of charge. The recall began September 10, 2020. Owners may contact FCA US LLC customer service at 1-800-853-1403. Chrysler's number for this recall is W63.
NHTSA Campaign: 22V638000
Component: BACK OVER PREVENTION:DISPLAY FUNCTION
Chrysler (FCA US, LLC) is recalling certain 2020-2021 Jeep Wrangler, RAM 1500 and 2021 Jeep Gladiator vehicles. A radio software error may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Risk: A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
Fix: Dealers will update the radio software, free of charge. Owner notification letters were mailed October 6, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA, LLC's number for this recall is Z86.
NHTSA Campaign: 22V767000
Component: FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
Chrysler (FCA US, LLC) is recalling certain 2020-2022 Jeep Wrangler, Ram 1500, and 2021-2022 Jeep Gladiator vehicles equipped with 3.0L diesel engines. The high pressure fuel pump (HPFP) may fail, causing an engine stall.
Risk: An engine stall can increase the risk of a crash.
Fix: Dealers will replace the HPFP and inspect and replace additional fuel system components, as necessary, free of charge. Owner notification letters were mailed October 17, 2023. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is Z96.
NHTSA Campaign: 22V904000
Component: STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS
Chrysler (FCA US, LLC) is recalling certain 2019-2022 Ram 1500, 2500, and 3500 pickup trucks. The tailgate may not latch properly due to misaligned tailgate strikers, which could result in the tailgate opening while driving.
Risk: An unintended tailgate opening while driving may result in a loss of unsecured cargo, possibly creating a road hazard and increasing the risk of a crash.
Fix: Dealers will inspect the tailgate striker alignment to the box latch and adjust, if necessary, free of charge. Owner notification letters were mailed December 22, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is ZB8.
NHTSA Campaign: 24V754000
Component: VISIBILITY:REARVIEW MIRRORS/DEVICES
Chrysler (FCA US, LLC) is recalling certain 2020-2023 Ram 1500 Classic vehicles equipped with heated trailer tow rearview mirrors. The mirror glass may detach from the driver's side heated trailer tow rearview mirror. As such these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Risk: Detached mirror glass can reduce driver visibility, increasing the risk of a crash.
Fix: Dealers will replace the mirror glass, free of charge. Owner notification letters were mailed December 5, 2024. Owners may contact FCA Customer Service at 1-800-853-1403. FCA's number for this recall is 86B.
NHTSA Campaign: 25V298000
Component: AIR BAGS
Chrysler (FCA US, LLC) is recalling certain 2019-2024 Ram 1500 vehicles. The driver's side air bag may not be connected properly, which can cause the air bag not to deploy as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Risk: A driver's side air bag that does not deploy as intended increases the risk of injury in a crash.
Fix: Dealers secured the connectors for the air bag, free of charge. All vehicles have been remedied. Owner notification letters were mailed May 27, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 08C.
Owner-Reported Issues (20 of 582)
Electrical System →5 issues
Your 2020 Ram 1500's eTorque alternator failed while driving, causing a complete loss of electrical power and requiring a tow. This created a serious safety risk because you lost power assist for steering and braking. The part is currently unavailable from Ram dealers, and you had to purchase a replacement at significantly higher cost through other channels. Fixing this issue requires replacing the eTorque alternator with a new unit.
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Your brake system may not be responding properly when you try to stop, and your trailer brakes may become inoperable while towing downhill. You might see a "Trailer Brakes Disconnected" warning light on your dashboard. The dealer checked your vehicle but couldn't find the specific cause, so the issue may be intermittent or related to the electrical connection between your truck and trailer brake system.
Parts you may need:
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Your truck suddenly lost all electrical power while driving on the highway at speed, leaving only the hazard lights functional. You couldn't lock the doors, restart the engine, or use any other electrical features. The dealer diagnosed the problem as a faulty Radio Frequency Hub, which controls various electrical functions in the vehicle. The repair will likely involve replacing the Radio Frequency Hub module.
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Your truck's 7-way trailer plug caught fire while parked in your garage, filling it with smoke and flames. The fire started during a routine warm-up and could have spread to your home. Even after an investigation and repair attempt, the truck started smoking again while driving to the dealership, indicating the underlying electrical problem may not have been fully resolved.
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Your vehicle's media hub stops working when exposed to hot weather, cutting off access to phone navigation and causing distractions while driving. This problem has persisted even after the dealership replaced the media hub. The issue appears to be related to heat exposure rather than the hub itself.
Parts you may need:
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Engine →3 issues
Your engine failed unexpectedly at 140,000 miles, even though you've kept up with regular dealer maintenance and had an oil change just a month before. A valve broke inside the engine, causing it to stop working, with no warning lights or symptoms beforehand. The repair will likely require engine rebuild or replacement.
Parts you may need:
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Your 2020 Ram 1500's hybrid charging system has failed repeatedly, causing the engine to shut off unexpectedly while driving and cutting off power steering assist—creating a serious safety hazard. The vehicle has also stalled at low speeds and intersections, and your battery dies daily despite recharging. The issue stems from a faulty belt starter generator (BSG) and 48-volt hybrid system components that are currently on national backorder. Fixing this will require replacing the failed BSG unit and associated 48-volt system components.
Parts you may need:
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Your engine is running very rough and idling poorly, with the check engine light turning on. You may also experience engine misfires where the engine runs unevenly, and your vehicle could stall but will restart. A dealer diagnosed this as a failed camshaft that needs to be replaced to restore normal engine operation.
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Structure →2 issues
Your tailgate unexpectedly opened while you were driving. You took your truck to the dealer, but they couldn't diagnose or fix the problem. While this issue is related to a known recall (Campaign 22V904000), your vehicle's VIN wasn't included in that recall. The fix will likely involve inspecting and repairing the tailgate latch mechanism to ensure it stays securely closed while driving.
Parts you may need:
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Your 2020 Ram 1500's tailgate won't open, even though the truck was supposed to be fixed for this exact issue under a recall (Campaign 22V904000). The dealer looked at it but didn't diagnose or repair the problem, so the issue still exists. The tailgate release mechanism may need to be inspected, repaired, or replaced to restore proper function.
Parts you may need:
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Fuel/propulsion System →2 issues
Your truck may have trouble filling up with fuel at the gas pump. You might notice the pump nozzle clicking off repeatedly, preventing you from completing a full tank. This is a known issue affecting certain 2018–2020 Ram 1500s, often caused by a faulty rollover valve inside the fuel tank. The fix typically involves replacing the faulty rollover valve.
Parts you may need:
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Your fuel filler neck has a stuck rollover valve that prevents you from refueling properly and causes fuel to splash onto the ground when you try to fill up. This appears to be a widespread issue affecting 5th generation Ram trucks. The fix will likely involve replacing or repairing the rollover valve in the fuel filler neck assembly.
Parts you may need:
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Power Train →1 issue
Your 2020 Ram 1500's eTorque hybrid system failed and left the vehicle unable to operate starting in December 2025. After waiting for replacement parts, a defective replacement component was installed, causing the same problem and keeping your truck out of service for over three months. A sudden loss of this system while driving could create a safety hazard, and the repeated failure raises concerns about broader reliability issues. Fixing this will require diagnosis and replacement of the eTorque system components, likely including the hybrid battery, motor, or control module.
Parts you may need:
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Air Bags →1 issue
Your airbag warning light came on while driving, and the dealer found that your airbag had failed. After repair, the same problem happened again. The fix will likely involve replacing the faulty airbag module or sensor that's causing the repeated failure.
Parts you may need:
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Electrical System,engine →1 issue
Your vehicle suddenly lost all power while driving 55 mph on the highway, creating a dangerous situation. A mechanic diagnosed a faulty eTorque generator that needs replacement, but the part has been on backorder since October 2025 with no availability. You've been unable to reach Ram customer service supervisors for updates since October, and you're now four months into the issue still making monthly payments on a car you cannot drive.
Parts you may need:
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Electrical System,service Brakes,forward Collision Avoidance →1 issue
Your ABS warning light keeps turning on and off intermittently. Additionally, your 4WD, cruise control, and traction control are all working inconsistently — turning on and off unexpectedly. You're concerned this could cause your truck to lose power while driving, which nearly happened today. The issue may require diagnosing and repairing the ABS system, 4WD control module, or related electrical connections.
Parts you may need:
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Unknown Or Other,engine,fuel/propulsion System →1 issue
While driving, your truck suddenly lost power and went into limp mode (reduced performance mode), with warning lights appearing on the dashboard. You're experiencing hard starts and the limp mode continues. The diagnostic codes point to a crankshaft position sensor issue, along with electronic throttle control and stability control warnings. You've already had sensors, throttle body, and filters cleaned without improvement. The repair may be temporary, potentially lasting only a year before the problem returns.
Parts you may need:
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Suspension →1 issue
Your air suspension system freezes up and stops working properly, which can be dangerous and cause discomfort. Parking the vehicle in a warm garage temporarily thaws it, but it refreezes quickly once you drive it outside in cold conditions. The suspension repair will likely involve inspecting or replacing air suspension components and potentially adding protective measures against freezing.
Parts you may need:
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Electrical System,visibility/wiper →1 issue
Your rear sliding window frame has developed a crack that allows water to leak into the cabin during rain, snow, and car washes, with water pooling on the rear seats and trim. A dealership applied sealant according to manufacturer guidelines, but the leak continues and the crack is still visible. This water intrusion can damage electrical components, promote mold growth, and poses health risks, especially for child passengers in the rear seats.
Parts you may need:
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Unknown Or Other →1 issue
Your fuel pump shuts off prematurely while filling the tank, causing fuel to back up and spill out of the filler neck onto you, your vehicle, and the ground. It takes 15-20 minutes to fill the tank because the pump keeps clicking off instead of allowing fuel to flow consistently. This is caused by a faulty check valve and EVAP canister vent that aren't working properly. The fix will likely involve replacing the check valve and/or EVAP canister components to restore normal fuel flow during refueling.
Parts you may need:
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