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2020 Ram 3500 Steering Problems

7 owner-reported steering complaints from NHTSA data

7
Complaints
Jan 2021Dec 2022
Date Range

Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.

Owner Complaints (7)

mediumSTEERING,SERVICE BRAKES
Filed: Dec 2022

What braking towing a 36’ 5th wheel Rv steering wheel shakes extremely bad. No issues not towing. Ram dealer could not find anything wrong this has happened from the time I bought the vehicle January 2022 it had 17000 miles to current 35950 miles

NHTSA #: 11495937
mediumSTEERING,SERVICE BRAKES
Filed: Oct 2022

Sudden, catastrophic failure of Hydro Boost Pump Port Tube Assembly resulting in severe loss of steering and braking capability accompanied by high pressure release of flammable power steering fluid into and within engine compartment

NHTSA #: 11490107
mediumSTEERING,WHEELS
Filed: Sep 2021

We have had the truck a year, it started as pulling to the right, we kept track of tire pressure and there had been no tire pressure differences. The passenger front tire wears unevenly. We have had 2 alignments, we replaced the tires due to severe wear damage and 2 weeks later the tire had significant wear damage again. The front end continues to pull to the right with correct tire pressure and correct alignment.

NHTSA #: 11433815
mediumSTEERING
Filed: Jun 2021

My wife was driving on a highway with a trailer. Power steering went out. It was near impossible for her to pull over as the vehicle was extremely hard to turn. Not safe!

NHTSA #: 11420632
mediumSTEERING,FORWARD COLLISION AVOIDANCE,LANE DEPARTURE
Filed: Mar 2021

POWER STEERING WENT OUT WHILE DRIVING AT HIGHWAY SPEEDS. WARNING COMES ON THE DISPLAY ADVISING THAT THE POWER STEERING NEEDS TO BE SERVICED. STEERING WHEEL BECOMES VERY STIFF.

NHTSA #: 11399433
mediumSTEERING
Filed: Jan 2021

WHILE DESCENDING A MOUNTAIN PASS, TRAVELLING AT 75 MPH, PULLING A 20' ENCLOSED CAR TRAILER, MESSAGE IN CLUSTER SAID "POWER STEERING UNAVAILABLE" AND THE POWER STEERING WAS GONE. PULLED OVER, CHECKED FOR LEAKS, BLOWN FUSE, AND BELT CONDITION AND FOUND NO ISSUES. RESTARTED VEHICLE AND IT FUNCTIONED FOR ABOUT 3 SECONDS AND QUIT AND DISPLAYED THE MESSAGE AGAIN. VEHICLE HAS APPROXIMATELY 3,200 MILES ON IT. TOOK VEHICLE TO DEALERSHIP ON 12/18/2020, HAVE MADE NUMEROUS CALLS TO RAM CUSTOMER SERVICE, AND THE BEST INFORMATION THEY CAN GIVE ME IS THAT THE PART WILL BE AVAILABLE ON 1/18/2021. I AM ON VACATION 2,000 MILES FROM HOME AND STRANDED.

NHTSA #: 11387137
mediumSTEERING
Filed: Nov 2020

TL* THE CONTACT OWNS A 2020 RAM 3500. THE CONTACT STATED WHILE DRIVING 75 MPH HAULING A HORSE TRAILER, THE POWER STEERING MALFUNCTIONED. THE POWER STEERING WARNING LIGHT WAS ILLUMINATED. THE CONTACT STEERED THE VEHICLE STRAIGHT FOR SIX MILES SINCE THERE WAS A TRUCK IN FRONT AND BEHIND HER. THE CONTACT WAS FINALLY ABLE TO PULL OFF A STRAIGHT AWAY EXIT RAMP AND PULL OVER TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO THE NEAREST DEALER - LARRY GREEN AUTO GROUP (350 S. BROADWAY, BLYTHE, CA 92225 (760) 922-7121) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THERE WERE SOME LOOSENED WIRES TO THE POWER STEERING MODULE. THE VEHICLE WAS REPAIRED AND TEST DRIVEN. THE VEHICLE WAS PICKED UP HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TOWED BACK TO THE SAME DEALER BUT WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 3,000.

NHTSA #: 11375428

Other 2020 Ram 3500 Issues