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2020 Ram 3500 Cruise Control Problems

2 owner-reported cruise control complaints from NHTSA data

2
Complaints
Aug 2023Oct 2021
Date Range

Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.

Owner Complaints (2)

mediumVEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE
Filed: Aug 2023

Collision avoidance light on, cruise control unavailable, ESC error active safety features inoperative. Dealer states out of warranty. 37,600 miles and dealer wants $140.00 just to diagnose. Average layman cannot diagnose vehicle because of dealer system lockouts. Was intermittent, now on permanently.

NHTSA #: 11536888
mediumVEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
Filed: Oct 2021

At 28,000 miles my vehicle in the middle of the Highway going up a hill stall and suddenly lose boost or was inoperable to safety get out of the road. i was able to do a unsafe maneuvering to get out of the way with the momentum of speed that i have at the moment When this happened a message on my screen said power boost service require,contact your dealer. Later and after the poor customer service in moreno valley ca. And yuma az my local dealer provide., i found out that my fuel pump(cp4) went down,completely destroyed on the inside sending metal particles trough the entire fuel system. 93,000 and again my vehicle went out of service exactly for the same reason(cp4) And now at 135,000 miles my vehicle is down again the reason is idle pulley broke and my serpentine belt got damage at the same time serpentine belt damage my crank sensor and i found out today that is on back order until the 3th week of november I have all documents in order to support the complaints im here to submit today

NHTSA #: 11437679

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