2017 Ram 3500 Brakes Problems

While driving at 40 mph, your ABS and ESC warning lights came on and your brakes stopped working—you had to lower your snowplow to stop the vehicle. Your dealer is aware of a recall (Campaign 24V896000) for this exact brake system issue, but the replacement parts aren't available yet, so they can only offer a temporary fix for now. The repair will likely involve replacing hydraulic brake system components once parts become available.

Your brakes failed to stop your truck on two separate occasions, causing crashes with deer. You pressed the brake pedal, but the vehicle didn't respond, and your ABS and traction control warning lights came on. A mechanic diagnosed a failed HCU (hydraulic control unit) module that needs replacement, but the part has been on back order for two years and isn't available.

Your truck displays a "Check Brake System" warning and traction control light while driving at highway speeds (50-75 MPH), causing cruise control to shut off unexpectedly and creating a dangerous situation where you were nearly rear-ended. The dealer identified this as a known safety recall issue, but the repair parts aren't available yet and the manufacturer hasn't provided assistance despite the extended wait time.

Your truck's anti-lock brake system has a known defect that causes the alarm to sound and warning light to flash at unpredictable times, which can be dangerous in winter driving conditions. You had repairs done over two years ago, but the replacement part was the old defective version. You're still waiting for the improved part that Chrysler has developed for 2017 and 2018 Ram pickups. This will likely require replacement of the anti-lock brake control module with the updated version.

While driving, your ABS and traction control stopped working, and your cruise control also stopped functioning. You heard an audible warning ding with warning messages on the dashboard. These safety and convenience features became unavailable while you were on the road.

While driving into your driveway, the ABS and traction control warning lights came on, and your brakes locked up when you pressed the brake pedal. The dealer checked your vehicle but said it doesn't qualify for a recall campaign and didn't perform any diagnosis or repairs. This happened at around 110,000 miles on your 2017 Ram 3500.

Your truck has an open safety recall for the brake control unit (HCU) that's been pending for over a year. The Ram dealer has told you there's no available fix yet, but you're experiencing constant warning buzzers and flashing alarm lights while driving. This situation leaves your vehicle in an unresolved safety recall status without a remedy.

Your 2017 Ram 3500 is subject to a manufacturer recall (NHTSA Campaign 24V896000) for a hydraulic brake system issue. You've noticed an intermittent ABS warning light starting in 2024 and an abnormally loud whirring sound in October 2025 when trying to use 4WD, along with a "Service 4WD" message and the vehicle refusing to shift into 4WD. The dealer has told you the recall repair part isn't available yet, causing a significant delay. The fix will require the dealer to replace the affected hydraulic brake or 4WD system component once the part becomes available.

Your 2017 Ram 3500 is subject to a recall (NHTSA Campaign 24V896000) for the hydraulic brake system. The recall repair part hasn't been made available yet, and your dealer says the manufacturer has taken longer than reasonable to provide it. While you haven't experienced an actual brake failure, this recall should be completed once the part becomes available.

Your ABS (anti-lock brake system) warning light came on, which is part of a safety recall that affects your truck. You took your vehicle to the dealer, who confirmed the recall applies but did not perform the repair. The manufacturer also confirmed the recall status. This issue appeared around 65,000 miles. The fix will likely involve the dealer diagnosing and replacing or repairing brake system components related to the ABS malfunction.

Your ABS (anti-lock brake) module has been faulty since 2019 at 43,000 miles, leaving you without anti-lock brakes, traction control, or cruise control. The dealership identified the problem but couldn't obtain the necessary parts to fix it, and you're still waiting for a solution. Fixing this will likely require replacing the ABS module and potentially reprogramming related brake system components.

Your traction control, ABS, and other warning lights came on when you started your truck, and you heard intermittent warning chimes while driving. The dealer diagnosed a faulty Hydraulic Control Unit (HCU) and repaired it, but the same problem happened again about 5,000 miles later. There's an open recall for this issue, but the replacement part wasn't available when you needed it. The manufacturer agreed to reimburse you for the first repair but you haven't received the reimbursement despite multiple attempts to contact them. The fix involves replacing the defective Hydraulic Control Unit that controls your braking and traction systems.

Your 2017 Ram 3500 is subject to a recall for the hydraulic brake system (NHTSA Campaign 24V896000), but the dealer doesn't have the necessary parts available yet. You've been notified of the recall, but the manufacturer hasn't provided replacement parts within what you consider a reasonable timeframe. The fix will likely involve replacing or repairing hydraulic brake components once parts become available at your dealer.

My ABS hydraulic control unit pump motor is not working properly. This has been affecting me since Oct 2024 when we were pulling our 5th wheel and losing braking and power. I learned later that It is part of a NHTSA Recall 24V-896000. Code C4B I was told by the Dodge dealer Jack Powell in [XXX] that I was on waitlist when I reported it to them 12/19/2024. During the next several months I always got the same answer so then filed a case on 7/7/2025 with the FCA. Case #XXX. During many calls after, and including the last call on 3/27/26 that the part was not available, that this was a National backorder with no ETA. I filed another case on 8/17/25 for a rental vehicle - case #XXX. After several calls I got that approved. The Dodge dealer diagnosed my truck with that active code in place. Also to be clear, the dealer has confirmed failure of the ABS system, which disables safety features Due to this defect, the truck can lose ABS braking, tractional control and electronic stability control. The dash warning lights come on all the time, with the sound too. Although I was approved for a rental vehicle, that is for $60 per day and only for a non-tow vehicle. The problem is that this vehicle is primarily used for towing. I have a 5th wheel hitch and use it for towing our 5th wheel trailer, that we purchase early 2024. We tow our boat as well. The bigger problem is that I am near retirement and we are not able to use our 5th wheel for the trips to prepare for that and the plan to travel once I retire later this year. I need to have a functionally comparable vehicle that is equipped for 5th wheel towing as a rental or reimbursement. I would also like a review for alternative remedies due to the unreasonable delay in completing the safety recall. When I contacted Stellantis on 3/27/26 I was told her was no buyback option and they would escalate to the rental dept for my concerns The vehicle is available for inspection upon request. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Your 2017 Ram 3500 is subject to a recall (Campaign 24V896000) involving the hydraulic brake system, but the replacement part isn't yet available from your dealer. You've been waiting longer than you feel is reasonable for the recall repair to be completed, and you've notified the manufacturer about the delay. Your brakes haven't actually failed, but the recall work remains pending.

FCA issued recall C4B notification at the end of 2024, with estimated parts availability in the 2nd quarter of 2025. It is now the 4th quarter of 2025 (almost a year later!) with no update on parts availability. Considering that malfunction of the braking system is a critical safety hazard, it is unacceptable that they have and continue to delay a timely resolution for those impacted.

The ABS module has not worked for over a year. To me this isn’t a timely response. What are my options?

The contact owns a 2017 Ram 3500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part for the recall repair was not yet available. The dealer was contacted; however, the contact was informed that the parts were not yet available. The contact stated that the recall notification was received a year prior; however, the manufacturer had not provided the parts for the repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

The contact owns a 2017 Ram 3500. The contact stated that while driving at an undisclosed speed, the ABS and traction control warning lights illuminated. Additionally, the cruise control and unknown sensors were inoperable. An unknown dealer was notified of the failure and informed the contact that the VIN was not included in NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic). The vehicle was not diagnosed or repaired. The failure mileage was approximately 131,000.

The contact owns 2017 Ram 3500. The contact stated while driving approximately 5-10 MPH and depressing the brake pedal, several unknown warning lights illuminated. Neither a dealer nor independent mechanic was contacted. The vehicle was not taken to dealer or independent mechanic to be diagnosed. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the VIN was not included in the recall. The manufacturer was not notified of the failure. The failure mileage was 235,000.

Abs light continuously cycles. Front left brake is very hot

The contact owns a 2017 Ram 3500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the ABS alarm sounded for a moment, and for the entire duration of the drive, signaling that the brakes had failed. The traction control and cruise control failed to operate as intended. The failure occurred intermittently. The dealer was contacted and confirmed that parts were not yet available for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 69,000.

The contact owns a 2017 Ram 3500. The contact stated that while operating the vehicle, the ABS, traction control, and stability control warning lights remained illuminated. The cause of the failure was not yet determined, and the vehicle was not yet repaired. The manufacturer and local dealer were notified of the failure. The contact was informed that the VIN was included in NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC ); however, the parts needed to complete the recall were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was 165,000.

The contact owns a 2017 Ram 3500. The contact received notification of NHTSA Campaign Number: (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that while operating the vehicle, the ABS and traction control warning light remained illuminated, with the cruise control feature was inoperable. The failure mileage was 92,000.

The contact owns a 2017 Ram 3500. The contact stated that the messages "Service ABS System" and "Service Traction Control System" were displayed, and other unknown warning lights were illuminated intermittently. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that while driving 70 MPH, the failure recurred, and the brake pedal was pulsating. The contact stated that it felt like the ABS was engaging and disengaging unintendedly, causing the vehicle to be pulled to one side. The contact was able to pull over to the side of the road. The vehicle was taken to an independent mechanic, where it was determined that the HCU needed to be replaced. The local dealer and several unknown dealers were contacted for the recall repair, but informed the contact the part was not yet available. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 60,000.

The contact owns a 2017 Ram 3500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was made aware of the issue. The contact had not experienced a failure.

I am filing this complaint regarding the unavailability of a critical safety component for my vehicle. Multiple dealers have informed me that the part is not available through the Mopar parts chain. However, the identical part is currently available for purchase by consumers through MoparGenuineParts.com (111 Bond Street, Westbury, NY 11590) at the following link: [XXX] ). One verified buyer even confirmed this discrepancy. As [XXX] wrote in his 5-star review dated 04/03/25: *"ABS PART – Fixed my problem just what I needed. Dealership said they could not get to because of part shortage??"* This highlights a troubling inconsistency: Mopar’s authorized dealer network is unable to supply parts that consumers can easily purchase online. It makes no sense that the official supply chain is cut off while direct-to-consumer sales remain active. The component in question is critical to the safe operation of the vehicle. If it fails at high speed, the driver could experience sudden loss of braking or steering control. Such a failure poses an imminent danger of severe accidents, rollovers, or fatalities, both to the vehicle occupants and to others on the roadway. My concern is twofold: (1) why Mopar dealers cannot access parts that clearly exist in Mopar’s system, and (2) how long-term safety is being compromised if consumers must resort to inconsistent third-party availability for essential components. This disconnect directly threatens public safety. I respectfully request NHTSA investigate why Mopar’s dealer network is unable to provide critical safety components, while consumers can obtain the exact same part online, and whether this practice constitutes a systemic safety hazard that warrants recall, investigation, or enforcement action. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2017 Ram 3500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the ABS warning light was previously illuminated. The vehicle was taken to Register Chevrolet, located at (14181 Cortez Blvd, Brooksville, FL 34613). While at the dealer for an oil change, the contact was informed that the ABS had failed and needed to be replaced. The ABS was replaced with an older model. The Chrysler dealer was contacted about the recall and informed the contact that the manufacturer was only providing one part at a time. The dealer was instructed to repair vehicles without the chassis cab attached first. The contact was informed that the part was not yet available. The manufacturer was made aware of the issue. The failure mileage was approximately 30,000.

The truck has had the HCU not working for at least two years, with no success at repair due to part unavailable. Truck has low miles due to the brakes being a safety concern. Reached out to RAM customer care several times with the response being parts unavailable. January of 2025 a case number was issued !00Dj001qsDF.!5007y0tkhWy. We had been notified of the recall Jan 2025 and told parts would be available April 2025. Contacted 3 RAM service departments, and no parts are available.

The contact owns a 2017 RAM 3500. The contact received notification of NHTSA Campaign Number: 24V896000(Service Brake, Hydraulic); however the part to do the repair was not yet available. The contact stated that while driving 60 MPH, the message "Service Electronic Brake system" was displayed, and the ABS and traction control warning lights were illuminated. The contact stated that upon driving over a bumpy road surface, the brake pedal was depressed but stuttered, and the vehicle failed to respond as intended. The contact stated that while an independent mechanic was in the process of replacing the front driver's side brakes at the residence, the mechanic noticed that the front driver's side brake was grinded. The brake calipers were replaced and the brake line was bled, but the failure persisted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The failure milage was approximately 165,000. VIN tool confirms parts not available

The contact owns a 2017 Ram 3500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

I am filing this complaint regarding an unresolved safety recall for the Hydraulic Control Unit (HCU) on my 2017 Dodge Ram 3500, VIN ending in [XXX] , under Recall Number C4B/NHTSA 24V-896. We received the recall notification months ago and have been waiting ever since for further instructions or a remedy from FCA US LLC. After more than six months, we still have no resolution. Recently, the vehicle was towed to Patterson Dodge in Tyler, TX, where it was inspected by the dealership. They confirmed that there is currently no remedy available for the HCU issue and stated they have no idea when a fix will be provided. This is not just a matter of inconvenience — this is a critical safety concern. FCA's own recall notice clearly states: “The loss of ABS/ESC/Traction control may cause a vehicle crash without prior warning.” We purchased this truck specifically to tow our 5th wheel camper, which we now cannot safely operate due to the safety risk posed by this unresolved recall. Without proper braking and stability control systems, towing a heavy load would be incredibly dangerous, not only to us but to everyone else on the road. We understand that vehicle recalls can take time to resolve. However, it is extremely concerning that: FCA has offered no timeline or remedy after many months. The vehicle remains inoperable for its intended purpose due to the unresolved recall. We were never proactively contacted with updates and had to follow up on our own. The dealership confirmed the part is not only unavailable but with no estimated time of arrival. We respectfully request that NHTSA investigate whether FCA is meeting its obligations under the National Traffic and Motor Vehicle Safety Act to provide a timely and effective recall remedy. A known safety defect has been identified, but the remedy is indefinitely delayed, and the manufacturer is not offering alternative solutions (loaner vehicle, buyback, etc.) while we are left with a vehicle we cannot safely use. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2017 Ram 3500. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated while operating the vehicle, the message "ABS Failure" was displayed with an audible alarm activated. The vehicle was taken to the local dealer who replaced the ABS module; however, the failure reoccurred. The contact stated that the ABS module was replaced three times. The failure mileage was 44,000. VIN tool confirms parts not available.

The contact owns a 2017 Ram 3500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the automatic braking system warning light illuminated approximately 3 times within 60 miles. The contact stated that the failure occurred while driving at various speeds, causing the cruise control to deactivate. The dealer was contacted. The manufacturer was not made aware of the issue. The failure mileage was approximately 120,000. VIN tool confirms parts not available.

The contact owns a 2017 Ram 3500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The ABS brake system control module HCU is failing vehicle is available for inspection I’m not sure if the brace are going to work or not the traction control is affected. Vehicle is not safe to drive long distance. The vehicle has not been reproduced for a dealer or independent service center. It has not been inspected by the manufacturer or the police or the insurance representative or any other Agency? I was driving along when I got the notice on my dashboard. My ABS module was malfunctioning and then it quit malfunctioningand then it started malfunctioning again, right now it is back-and-forth at random. A call to the local dealer service rep said that the parts not available and they do not know when it will be. My concern is it safe to drive or not?

The contact owns a 2017 Ram 3500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brake, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

2nd time truck has warning lights on related to ABS, electronic braking system with no parts available from manufacturer - HCU. Truck is set up to tow a gooseneck trailer. Loss of braking capacity has put me in hazardous situations as the problem is intermittent. Previous repair, where dealer stated my rotors were bad with fewer than 20k miles, was expensive and tech said it could be related to the electronic braking system failure causing rotors to malfunction. No remedy from manufacturer is unacceptable as I'm unable to use my vehicle and if I did, I could be in a situation causing a major accident with no brakes.

The contact owns a 2017 Ram 3500. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2017 Ram 3500. The contact stated that while driving 60 MPH, the ABS and traction control warning lights illuminated, and the Service ABS message was displayed on the instrument panel. A dealer was contacted. The vehicle was taken to the dealer, where it was diagnosed and determined that the traction control unit and the ABS needed to be replaced. The vehicle was not repaired. The contact stated that the dealer was contacted several times and was informed that parts were not available to repair the vehicle. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure; however, the contact was informed that there was an issue with the vehicle that the manufacturer was working to resolve. The contact stated the failure was a recurrent failure for the past five years. The contact had previously filed a complaint for the failure. The failure mileage was 24,000. VIN tool confirms parts not available.

The contact owns a 2017 Ram 3500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.

The ABS system has deactivated along with traction control and all the lights are on the dash with a message that says service electronic brakes system. Stellantis claims that I am not included in the recall even though my model year and model match others being recalled and the part needed to complete the repair is the one that is being redesigned because the original one is faulty. Please help!

The contact owns a 2017 Ram 3500. The contact stated that while driving at various speeds, the ABS warning light was flashing on the instrument panel. The vehicle was taken to a local dealer where the vehicle was diagnosed with a defective brake hydraulic control unit. The contact paid out of pocket for the repair of the vehicle. The contact later received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact submitted paperwork for a reimbursement to the manufacturer and was provided multiple case numbers for the claim. The vehicle was repaired. The failure mileage was approximately 17,000. VIN tool confirms parts not available.

I own a 2017 ram 3500 that has had ABS brake problem, been trying to fix for years they have no parts available. I don't understand how other people or getting trucks fixed but we seem to get put aside. I actually had two trucks with same problem had to trade the 2018 in with value loss for check engine light with ABS. I was give a case number but no dealers have contacted for repairs. Case 92030267.

Defective HCU. 2015 Ram 3500 single rear wheel 4 wheel drive with 40,000 miles. ABS light, ESC/Traction Control codes and dingers started in 2020 at 28,000 miles. DTC code indicates defective HCU. Several dealerships have been unable to address repairs due to updated parts unavailable from FCA. This vehicle with known defective braking system has been restricted to local errands for 4+ years for safety reasons while family camper remains stored.

Needed to use brakes but unexpectedly the pedal did not work or stop the vehicle. Had to swerve into a ditch to avoid a collision with another vehicle. Abs, traction lights then activated.

The contact owns a 2017 Ram 3500. The contact stated that while operating the vehicle, the ABS warning light remained illuminated with an audible alarm inside the cabin of the vehicle. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 60,000.

Service antilock brake warning is intermittent. This has been traced to defective pump/control modules. Parts are unavailable.

Antilock brake module failure and no traction control. Also no cruise control. Having this problem for over two years, took vehicle to dealer and replaced valve in abs system. Having the same problem again for one and a half years now. Please fix.

My truck has 57,000 miles on it. Keeps getting "Service electronic braking system" and "ABS" message. "ABS" fault light and "Traction control" fault light comes on. Lights and message stay on for a couple seconds. Does this over and over. I had this problem before when the truck had about 20,000 miles on it. Braking system hydraulic control unit (HCU) was replaced under warranty. Contacted dealer service department and was told it was safe to drive, but abs may not work properly.

[XXX] I got a check engine light and associated ABS and traction control light. Roads were dry and braking seemed fine. Lights eventually went out. Service department at dealership said sometimes moisture will cause this. No codes. Between May and October this problem has become repetitive and has been in the dealership service department multiple times. Codes show only when lights are on. Wheel speed sensor has been replaced (twice), but did not solve problem. Other features affected when these lights are on: 4WD will not engage, cruise control inop, rear collision sensor inoperative. My truck has been in the shop (dealership at Lithia in Anchorage, AK) since 10 Oct. Technician has said it needs ABS module and hydraulic pump, but FCA (or Stellantis who issued service contract) will not release parts (or they are out of parts and won’t admit). Apparently Ram engineers don’t believe service tech and are having him chase an electrical problem and now hub replacement. A quick internet search and it appears thousands of Ram owners (17-18) have dealt with this problem. The mileage is just shy of 110,000 and service contract expires at 125k or Jun 25. As a consumer I’m stuck between Ram engineers, and service department at dealership (currently without vehicle). A heavy duty pickup in Alaska is useless w/o 4WD on the rapidly approaching winter. This is obviously a known problem and needs resolution.

Component Failure: ABS ECU and HCU modules presented a trouble code C0020-01 after dashboard warning of ABS System problem. Safety Risk: Pulling my 12,000 trailer down the I-5 Grapevine without ABS, Traction Control or Cruise Control is very dangerous to myself and others. Failure Reproduced and confirmed by independent service center. Manufacturer (Stellantis) RAM insisted they change the HCU module before changing the ECU module (P/N 68347098AC). The HCU replacement did not clear the code, The manufactuer has a hold on shipping any ECU units to their dealer network. Truck has been out of service for three weeks! Dated 10/22/2024

The Hydraulic Control Unit Chrysler part number 68143491AA failed and Ram refuses to replace/repair it and I’ve been waiting a year. This causes the Anti-lock braking system and Traction control system to no longer function limiting function under wet or slippery conditions. This puts the driver and others at risk. It also disables the cruise control and 4 wheel drive. I have contacted my local dealer multiple times and they have made no attempt to help me. The vehicle/component has not been inspected by the manufacturer, police, insurance representatives or others. There were no Warning lamps/messaged before failure only after. These would be ABS lamp and traction control lamp plus a service ABS warning message. "

ABS system keeps beeping due to known defective part which Dodge has known about. My vehicle only has 27,000 miles on it

ABS module is bad. Didn’t last long and shut cruise control off. And makes hard to brake with trailers

ABS Module/HCU replaced 3 times defective yet again. This is a safety issue because Anti-lock brakes, traction control, and cruise control do not work

My abs and traction control lights come on and electronic brake service messages along with the chime Had the truck scanned by a personal mechanic and the abs pump is not working

Replace abs module code

Check engine light came on. Got a code C0020-01. abs pump motor control. Opon further research I found out this is a common issue and I was told to report it to nhtsa for there investigation. I did not have it fixed yet.

Third time the ABS module has been replaced in 29,000 miles. Took months for our dealer to acquire the part. Second one with the "AB" suffix. Truck only used for livestock towing hence the low mileage. When the ABS-STC go out the warning indicators come on along with a "Service Electronic Braking" system message. When this occurs, not only are the two mandated important safety systems inoperative, four wheel drive wont engage. I don't use cruise control but hundreds of reports state it also is inoperative. Why is Stellantis and NHTSA dragging their feet on getting this issue resolved and recalled once and for all. Not having Anti Lock Brakes and Stability Control are dangerous. I don't get it.

Beginning in 2018, the ABS system will stop working intermittently and a number of trouble lights will come on, such as "Service ABS system" and, at the same time the cruise control and 4 wheel drive will stop working. I took it to a dealer while still under warranty and they claimed the ABS system was fine, and they could find no problem with the ABS, which had to be a lie since a code would certainly have shown up. I will go months without a problem then it will start intermittently going out for weeks at a time. This happened once in a snow storm near Denver, CO and I nearly went into the ditch because the 4wd suddenly stopped working. My research shows this is a common and serious problem with the 2017 and 2018 Rams and the manufacturer is well aware of the defective HCU that causes this safety issue. It needs to be repaired in a recall. An OBT scan shows that the ABS control unit intermittently suffers a "complete electrical failure" in the hydraulic control unit of the ABS.

The contact owns a 2017 Ram 3500. The contact stated while driving approximately 10 MPH and coming to a stop, the brake pedal felt abnormally loose, causing the braking distance to be extended. The ABS and traction control warning lights were illuminated. The vehicle was taken to a local dealer where it was diagnosed that the ABS control sensor and ABS control module needed to be replaced. The vehicle was repaired. The contact stated that several weeks later the message "Trailer Brake Connected - Go to Vehicle Settings - Check Vehicle Wiring" was temporarily displayed. The manufacturer was made aware of the failure, but no assistance was provided. The failure mileage was approximately 26,000.

Heading down a mountain grade on [XXX] came around a turn on the down grade and all the sudden warning lights starting going off. Tried braking harder but almost no brakes on the pickup. Managed to press the emergency brake, thankfully we were going at a slow enough speed. So many messages on the dash that I was having trouble getting to the trailer brakes to increase the gain so I could use them to help us get stopped. How was my safety and my Wife's at risk, brake failure on a mountain grade could have been bad. Taking it to a Ram Dealer on Tuesday, June 25,2024 in Hanover, PA. I was told by a mechanic that he scanned the system and pulled Code C0020. Was also told probably Hydraulic Control Unit or ABS Control Unit failure which is a common problem. At the time of the incident here are the warning lights and messages : Service Electronic Braking System, service abs, service trailer brakes. service rear park sensors, traction control disabled & trailer brakes disconnected ( had to unplug and replug to get back). INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

warning lights for ABS and anti skid lights on intermittently

The abs control module and pump has been going out for the last 4 years with intermittent alarm every 30-44seconds. Every time I call dodge dealer the part is on back order for 4 years now I finally found a remanufactured one on eBay. This is a serious problem, very unsafe and I have talked to a lot of people with dodge ram trucks 2017-2018 that have the same issues and a couple people that have had bad accidents they believe is because now no traction control. Dodge needs to be held accountable for the parts they put in the truck and for not having a replacement ready to go.

The service emergency braking system warning randomly goes off. Some times it will go in the morning or maybe while driving. Might beep at me for a few minutes and then goes away

Service abs system. Had repaired but now came back. Abs control module No parts available national backorder ram needs to address this and fix my truck for free.

The ABS System has failed twice since i have owned this vehicle. The first time on [XXX] 2022. I brought the vehicle in for repair at Victory Ram in Shallotte, NC. They replaced the ABS Module and it failed again in January of 2024. This part is not available now so I must wait for a new part to be designed. I am driving this vehicle with a malfunctioning ABS System. I believe this should be a recall as it is a safety hazard and an expensive repair that the consumer should not be responsible for. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

My truck has 22,780 miles on it. This truck is currently in the shop having the Fifth ABS Module, ABS Control and ABS Hydraulic unit. The First time that this occurred was on 11/26/2018, 6,199 miles. I had owned the truck 16 months at this time. The Second time was on 7/6/2020, 11,982 miles (They called it an Axel Actuator this time, but it was the same error message on the dash panel as before). The Third time was on 12/14/2020, 14,930 miles. The dealer waved the deductible charges, this time, since the truck was just out of the regular warranty and this was an ongoing problem. The Fourth time was on 1/19/2024, 21,348 miles. Again, having to use extended warranty and pay the deductible. It's currently in the shop being repaired for the Fifth time for the same problem, 5/6/2024, 22,780 miles, Not even 4 months and less than 1,500 miles since the previous repair. The Dealer also said that the Brake Pedal sensor is bad this time in addition to all of the ABS parts. Once again, having to use extended warranty and pay the deductible. If I count the original ABS Equipment, this will make the Sixth ABS Equipment that has been on my truck. This is a MAJOR Safety issue due to the fact that I pull a 15,000 lb. fifth wheel RV and often times I have to come down mountains after it has failed. The Dealer has said that this an ongoing problem with the Ram 3500 & 2500 trucks. I have never had any vehicle in my entire life that has had an ABS problem, let alone this many times. Something needs to be done to correct this problem BEFORE someone is KILLED!

I purchased a 2017 RAM 3500 in 2018 brand new, directly from a dealer. Within the first week of ownership, truck started alerting me that there is an issue with the automatic brakes and to service the vehicle. I took the truck to my local dealer in October 2018. They confirmed issue was with the ABS system. I was told to take a rental car because it would take some time to get the parts and I wouldn’t be allowed to take my truck because it wouldn’t be safe to drive. The parts came in after some time and the truck was repaired. Almost 24 months later (September 2020), the same ABS alerts began presenting itself. The dealer confirmed that the issue was again the ABS system and I was provided with a rental car until the part was replaced. Again, 24 months later (October 2022), the ABS alerts began to persistently display and make a chime many times over and over while driving. The dealer once again confirmed the ABS was at fault and ordered parts. I was told there were no parts available and to expect several months before the truck could be serviced. This time, the dealer would not provide a rental because the truck was not considered under warranty. Six months passed (March 2023) and the dealer called to report that a part had arrived and to bring the truck for service. The dealer later called and said when the box was opened, the part appeared damaged and could not be used and to wait for another part. I waited another 5 months (August 2023) to call the dealer and ask if any parts would be coming soon. I was told that engineers at RAM recalled all the parts and none are available. I went to the dealer and received a refund for the prepaid part. My truck has had no working ABS system since October 2022. The ABS is always on 100% of the time. This is a safety issue which devalues my vehicle, if I were to try to sell it. It also poses a danger whenever I need to use it. If parts do ever become available, I do not feel I should have to pay $1,000 for the repair.

The contact owns a 2017 Ram 3500. The contact stated that while driving at unknown speeds, the ABS and traction control warning lights were flashing and turning on and off. The contact was unable to haul a trailer. The vehicle was taken to the local dealer, where it was diagnosed that the ABS module needed to be replaced. The vehicle was repaired under warranty. The vehicle was taken to the local dealer, Checkered Flag Chrysler Dodge Jeep Ram (12629 Jefferson Ave., Newport News, VA 23602), where it was diagnosed that the hydraulic assembly and ABS needed to be replaced. The vehicle was repaired, but the failure recurred. The vehicle was taken to an independent mechanic, who informed the contact that the traction control module and ABS needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 29,000.

Driving 2017 Ram 3500 ABS light and traction control light. Problem with Hyrdraulic control unit and ABS control module. No parts available for repair. No accident report ABS problem condition that can't be fixed

the abs brake warning light and the traction control light goes on and off constantly. a "warning beep also goes on. this has been going on for over a year. we have been told it is under "engineering review". we have been trying to get a fix but keep being told part is on backorder. have called ND texted Ram multiple times and they refuse to do anything. This is a break problem-not an insignificant safety problem. is therr anything you can do about this?

ABS control module has failed and is not available from the dealer,this is a known problem on 2017 and 2018 model year ,Part number 68347098AA, been told this will not be available untill 08/2024 at the earliest, there is a nation wide back order for a replacement part.

This issue is related to 2017 Ram 3500 truck with 6.7L Turbo Diesel motor: The warning lights for the ABS and the Cruise Control intermittently activate and there is an audible alarm ding noise along with them. This ABS warning light going off intermittently indicates that if a situation arises that requires the ABS system, it may not activate as designed. Which in turn could contribute to loss of control or accident with the vehicle. This problem has been confirmed by Villa Rica Auto in Villa Rica, GA. This vehicle has been inspected by Villa Rica Auto. They advised that the problem is with a defective HCU and that part is on back order with no ETA available. This problem first appeared a few days after buying the truck from Gravity Autos Atlanta. This truck was not involved in a crash.

ABS brake warning lights are on and cruise control will not work. I was told by the dealer the module had to be replaced. This truck only has 34691 miles on it now and this problem started over a year ago. Dealer said this part was not available because of supply chain issues. I have several friends with the same 2017 or 18 truck and are having the same issue. Obviously this is a defective part and is a significant safety concern being the brake system on a heavy truck

ABS or EBS warning light. Dealer unable to resolve.

Abs and traction control lights come on and off at intermittent times while driving, cruise control is lost when these lights come on, this has been an on going problem for about a year now but is a near constant every time I drive now starting about November 2023.

Service antilock brake system. This problem appeared about one year and a half ago, I took it to the Dodge dealership where after diagnosis, they replaced a valve in the hydraulic system. the cost of the repair was, $800.00. Now as of 12/28/2023, I am having the same problem with the same code and dash brake light and stability control. We need a recall, which will repair these problems, or redesign the parts associated with this system. Now, I am driving a vehicle that is probably unsafe to use. The vehicle is a 2017 Dodge Ram 3500 6.4 liter engine, SRW. Thank you

I am getting the C-0020-01 ABS code. The ABS module and HCU have been replaced and have failed again. This is making the vehicle dangerous to stop in damp conditions.

The ABS module/HCU has failed again. I originally failed in August of 2021, it was replaced with mopar OEM parts, it has now failed again.

Vehicle alarms indicating loss of anti-lock and traction control systems. Failure results in loss of both anti-lock braking and traction control safety functions Have twice had the ABS control module and Hydraulic Control unit replaced by Ram dealer. Failure returned for third time in July 2023, and have been waiting on same replacement parts since (manufacturer backorder). Vehicle has approximately 83k miles, and this issue has been ongoing since 2019.

2017 Ram 3500 intermittently displayed service anti-lock brake system and service electronic braking system notifications on the dash display while parked and driving. A local dealer diagnosed the fault it as an ABS hydraulic controller/pump failure and stated the replacement part is on backorder with an unknown timeline for arrival. They have informed me that the truck may not perform braking safety functions as intended and advised I should not drive the vehicle until the problem has been corrected.

ABS BRAKE CODE C0020-01 HCU ELEC FAILURE ABS LITE TRACTION CONTROL LITE COMES ON GOES OFF MOST TIMES ON CONFIRMED AT LOCAL REPAIR SHOP PARTS ON NATIONAL B/O

While under warranty in 2020 with approximately 15000 mile the ABS light and traction control light came on my truck. I was told that a new Hydraulic control unit and ABS module were being redesigned to replace the manufacturing defect, they lied at ram mopar! This is November 2023 and still no replacement parts, This issue affects the antilock brakes and traction control and cruise control and four wheel drive functions on my 2017 ram 3500 tradesman. I just contacted the local dealership parts department who told me that replacing these defective parts with new replacement parts will not work. The manufacturer must redesign the ABS module and Hydraulic control unit with with the new estimated date of July 2024 availability. In other words never!

Like many others, I am experiencing the Service ABS light coming on which not only disables the ABS system but also disables the cruise control. The chiming of the warning goes off every few seconds and can be extremely distracting. With the ABS no longer working, I and my family are at risk since we use this to tow a 14,000 lb. fifth wheel. I have taken this to a Ram dealer and the diagnostic is the ABS Module / Hydraulic control unit failure. Ram has known this is an issues for several years.

I have a 2017 Ram 3500 and continue to have problems with the ABS brake system. At 17036 miles on 10-08-2020 I had an ABS failure warning light. The Ram Dealer replaced the HCU module which seemed to fix the ABS failure for a short time. At 35832 miles in November of 2023 I am once again getting a ABS warning light. The Ram Dealer now recommends replacing the ABS module and the ABS Pump. ABS failure should not be happening repeatedly on a low mileage vehicle.

Defective ABS Pump or/and ABS Control Module Confirmed by local Dealership and an independent repair shop. Lights on dash - ABS and traction control Lights come on and go off intermittently throughout driving.

C0020-01 ABS Pump Motor Control - General Electrical Failure

This is the third time our 2017 Ram 3500 is showing "Service Electronic Braking system" ABS and STC inoperable. The dealer said it is the same issue as the last 2 times and the parts, ABS controller and hydraulic modules will not be available until February 2024 at the earliest. Major safety issue that needs to be addressed now.

ABS braking system repeat failures of the same part. 68143491AA is the parts number. There is an updated part number 68143491AB that is not available.

The contact owns a 2017 Ram 3500. The contact stated while driving 35 MPH, message indicating that the ABS needed to be serviced was displayed. The contact stated that the failure recurred while starting the vehicle. The vehicle was taken to the dealer, where it was diagnosed that an unknown module needed to be replaced; however, the part was not available. The contact stated that the dealer attempted to order the part, but the part was on backorder. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the dealer for assistance. The failure mileage was approximately 29,000.

THE FRONT CALPHER LOCKED UP ON THE PASSENGER FRONT; APPX 4 MONTHS LATER (1000) MILES THE DRIVER BRAKE CALPHER LOCKED UP. POSSIBLE FIRE OR ACCIDENT DUE TO VEHICLE SWERVING AFTER LOCKED BRAKE OCCURRED. THE VEHICLE HAS BEEN TAKEN TO THE DEALER WHERE IT WAS PURCHASED AND REPAIRED, COST WAS $2,191.60 FOR PASSENGER FRONT. WILL PICKUP TODAY FOR DRIVER FRONT REPAIR. NO WARNING LIGHTS OR MESSAGES SERVICE MANAGER TOLD CHRYSLER CORP. THAT THE REASON THIS IS HAPPENING IS BECAUSE THE VEHICLE IS NOT BEING DRIVEN ENOUGH, THAT IS THE REASON GIVEN FOR THE FAILURE.

The contact owns a 2017 Ram 3500. The contact stated that while driving at various speeds, the vehicle experienced a loss of brake performance. The brake pedal was depressed and went to the floorboard. The vehicle was taken to the dealer; however, no cause for the failure was found. The vehicle was not repaired. The manufacturer was not made aware of the failure. The contact related the failure to NHTSA Action Number: PE22012 (Service Brakes, Hydraulic). The failure mileage was approximately 10,000.

Abs module keeps going out and now it’s leaking

The contact owns a 2017 Ram 3500. The contact stated while driving 60 MPH, the brake pedal was depressed; however, the brakes locked up. The ABS and traction control warning lights were illuminated. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the ABS module and sensor needed to be replaced. The vehicle was repaired; however, the following week the failure recurred. The vehicle was taken back to the dealer however, the parts were not yet available for repair. The manufacturer was made aware of the failure and confirmed that parts were on backorder. The failure mileage was approximately 8,409.

9/1/23 ABS TRACTION CONTROL SERVICE LIGHT, 53959 miles in for service again. 10/7/21 ABS TRACTION CONTROL SERVICE LIGHT 39,025 miles Replaced HCU. 9/5/19 ABS TRACTION CONTROL SERVICE LIGHT 19,864 miles Replaced HCU and ABS control unit. These failures can result in loss of TRACTION and braking control which could lead to collision and bodily harm. These issues were repaired by the dealer and no parts returned for analysis. There is no failure indication until the warning light comes on.

Have constant issue with ABS system with skid control. Light on and off when you first start for several miles then every few miles. Had it serviced and still issue

ABS AND ELECTRONIC BRAKE CONTROLL SYSETEM LIGHTS FLASH ON AND OFF WHILE DRIVING

Truck has only 11,500 miles Flashing service anti locking brake system —& ABS and anti skid lights also flashing Took to Ram -ABS module needs to be replaced around $1200 to fix

I am the second owner of this vehicle. Shortly after purchase (mileage 26,401) the Hydraulic Control Unit (Control for Anti-lock braking system) failed. Dodge dealer installed OEM replacement in March 2022. The same component (Hydraulic Control Unit (HCU)) failed again July 2023. Dodge dealer scheduled service/replacement for August 3, 2023. Upon delivery of vehicle for service I am told Chrysler has blocked dealers from ordering any HCU nor are they to use any current inventory on hand. Chrysler has initiated an "engineering investigation" into these parts and is seeking another manufacturer to supply going forward. Chrysler estimates a part may become available by February 2024. Vehicle is used for towing and has no anti-lock braking system in the mean time. I believe this could pose a safety issue.

My ABS control module was replaced 2 years ago by David Stanley Dodge in midwest city oklahoma. It is failing again and i have discovered a lot 2017 & 2018 ram 2500/3500 trucks are having the same issue. Last time it cost $800 to fix. I now have to take it back in again to have it fixed again. This is unacceptable. Ram should be recalling this issue on these trucks.

The ABS system failed. It flashes on and off randomly. I pull a lot of trailers not having ABS is not safe for me or anyone around me. I Tried to get it fixed but the parts are more then a year out is what a dealership told me. The dealership was able to see the problem. I have 2 friends that have a 2018 and a 2017 Ram 3500, and both have the same problems.

The contact owns a 2017 Ram 3500. The contact stated that after engaging the parking brake, the ABS warning light illuminated and had since illuminated intermittently. The vehicle was taken to the dealer, who diagnosed a failure with the ABS module. The contact stated that the ABS module had previously been replaced by an independent mechanic. The vehicle was not repaired. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The approximate failure mileage was 6,000.

Driving on gravel road and each bump will cause the ABS service light to come on and disable my ABS and ASC to stop working. also on hwy with small bump ABS service light comes on disabling my ABS, ASC, and cruise control. Dealer says part is on back order for the next 9 Months so i must drive my truck without theses Safety systems until the part comes in. Dealer says it is the ABS pump and that it is a know issue and that is why i must wait for 9 months because so many trucks are failing.

My ABS lights come on at 37000 miles, the code reads C0020-01 which is the hydraulic control unit . There are no parts to replace these units which means no ABS brakes . After looking in to this issue it seems to be a issue with the 2017 and 2018 models.

While operating my truck the ABS warning light will activate and and deactivate intermittently. Yes, my vehicle can by inspected upon request. While braking the ABS will not engage causing emergency braking to be much more difficult and dangerous. The ABS failure has been confirmed by my mechanic. My vehicle has not been inspected by the manufacturer, police or insurance reps. The problem was initially hidden by the dealership that sold me the truck. I don't know how they managed to do it, but the issue was not disclosed by them.

Problem is ABS and traction control light randomly come up with warnings to service systems.

The ABS and hydraulic brake failure comes on multiple time while driving. I’m told this disables 4x4,anti lock brakes and cruise control. Part is on back order and could take up to 4 months to arrive and cost up to 800.00 to replace

The abs light as well as the service electric braking system continues to go off. I’ve taking the truck to the shop and they say I need a new abs brake module. I’ve been waiting over 5 months and now they tell me parts may be available in September 2023. The truck “ dings” everytime the abs light comes on about every 2 seconds and is driving me crazy. The truck only had 50k miles. Again the constant dinging is driving me insane. Dealer says there’s no way to turn the ding off and I just have to deal with it. I shouldn’t just have to deal with it. Truck is still under warranty.

For the second time we are getting the intermittent "Service Electronic Braking System" warning on our 2017 Ram 3500HD. The first on 4/21/2020 @ 15293 miles resulted in replacement of the ABS Hydraulic Control Unit and Controller Module under warranty. Now the same issue is occurring again @ 26500 miles and of course out of warranty . When this happens both the Anti Lock Brakes and Stability Traction Control functions are not operative per the warning lamps. This can be a significant safety concern. Twice in 10,000 miles should trigger a concern and maybe a redesign-recall..

Service ABS which is a known problem

Abs hydraulic motor and control unit fails and lights flash and ding on the dashboard this is my third pump being replaced and now not under warranty. Also notice alot of trucks having the same issue

My Ram 3500 DRW has about 45000 miles and it now requires the replacement of the hydraulic control unit (HCU) and the anti-lock braking system (ABS) module. I discovered this issue prior to the warning light flashing and sounding when I had to do sudden braking in order to avoid an obstacle in the road encountered during a storm last week. I just barely got my Ram to stop and not swerve off into the ditch as the pumping of the brakes did not stop the truck. The truck just slid as if it did not have ABS capability. I was told by the Ram dealership in Spartanburg SC that these two repair parts are not available due to increased demand due to what the technician said was a "known issue" for the last couple of years. You cannot even order these parts today as the Ram parts system doesn't even allow you to add the parts to your shopping cart. To add insult to injury, the service manager told me that these two repair parts needed to repair my truck will not be available until August 2023! This is my work truck and I do not have another vehicle to use as I wait for these parts to be available. I can continue to drive the truck but will do so at my and my family's risk all the while with the ABS warning message flashing and warning chime sound constantly dinging. Not to mention not having emergency braking capability when it is needed the most.

WARNING INDICATOR LIGHT FOR SERVICE ABS / TRACTION CONTROL LIGHT COMES ON INTERMITTENTLY. WE USE THIS VRHICLE TO PULL A 5TH WHEEL TRAILER AND WE ARE CONCERNED ABOUT BRAKE FAILURE.

I have had my ram 3500 for 6000 miles and first time had a issue with the abs and traction control light flashing and disabling abs and traction control took to dealer they replaced the abs module and reprogrammed test drove with no issues not even 3000 miles later the issue starts again I take it back to the dealer and they state that it is a known issue with the module and hcu needs to be replaced quoted over 1000 dollars and said the parts are not able to be ordered till August of 2023

The reason for this report is to let you know that my anti lock brake system has been malfunctioning for at least 10k miles. This is the same symptoms that you can read about on the internet. Flashing warning lights on the dash board and loss of cruise control. The warning alarm for the most part now is alerting continuously. When it first started the Chrysler dealer said that it was no longer in warranty. The truck is still like new and has 55k miles. I would like to see Chrysler do what is RIGHT and correct this widespread safety issue!! [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

IVE HAD THE ABS PUMP CONTROL MODULE GO OUT THREE TIMES WITHIN THE LAST 2 YEARS

The contact owns a 2017 Ram 3500. The contact stated while starting the vehicle, the "Service ABS system" warning light intermittently illuminated; however, the warning light disappeared while driving. The contact stated that the failure recurred, and the local dealer was made aware of the failure. The vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 14,200. The contact stated that plenty of other FCA vehicles have the same exact issues. When the contact mentioned their experience with their local dealer, they were told that this happens all the time but the vehicle should still be safe to drive. The dealer was unwilling to open a case with the manufacturer and told the contact that it would take several months to receive parts and get it repaired.

Hydraulic control unit/ABS module failure.

On December 14th, I was driving my 2017 Ram 3500 with 95,000 miles down the road when I encountered a tree completely blocking the roadway. When I applied the brakes I heard a pop and the brake pedal went the the floor. At this point I had no brakes and was forced to hit the tree. Thankfully it was in a rural area and no one was killed because of the failure. My safety was defiantly put at risk because of this failure. Once stopped I was able to look under the hood and found the top bolt that holds the brake master cylinder to the firewall sheared completely off. This caused the brake master cylinder to fall away from the firewall and disabled all braking functions. I had the vehicle towed to a Ram Dealer and then contacted Ram (Stellantis) for a reason and solution to fix the failure. They sent an engineering analysis associate to look at the the truck finally on the January 9th. They then sent a very generic letter on the 12th stating that they don't believe it is a manufacturing issue. They will give the dealer or myself no further information on what they found, what the cause was, or how the dealer should proceed to fix the problem. The vehicle is still currently sitting at the Ram Dealer and has not been fixed if you would like to inspect it. There were no warning lights, messages, or prior problems associated with this failure. It was a sudden and catastrophic failure of the braking system.

The contact owns a 2017 Ram 3500. The contact stated while starting the vehicle, the ABS warning light illuminated. The vehicle was taken to the dealer and the mechanic stated that the ABS sensor needed to be replaced. The vehicle was repaired, but the failure recurred several times. On one occasion, the vehicle was taken to an independent mechanic, and the contact was informed that the hydraulic control unit needed to be replaced. The vehicle was not repaired due to parts not being available. The manufacturer was not contacted. The failure mileage was 48,000.

The contact owns a 2017 Ram 3500. The contact stated that while driving at an undisclosed speed, the ABS and traction control warning lights illuminated. The vehicle was taken to the dealer, where it was diagnosed that the Hydraulic Control Unit (HCU) needed to be replaced; however, the replacement part was on backorder until January 2023. The vehicle was not repaired. The manufacturer was made aware of the failure. The contact related the failure to NHTSA Action Number: PE22012 (Service Brakes, Hydraulic). The failure mileage was approximately 60,000.

Brakes not functioning properly intermittently getting warning “Service electronic braking system” “Service ABS System”. The warning comes on then goes away. No consistency on when the message comes on and when it goes away.

The contact owns a 2017 Ram 3500. The contact stated while driving approximately 50 MPH, the brakes became inoperable. The contact was able to use the gears and parking brake to slow the vehicle. There were no warning lights illuminated. The vehicle was taken to an unknown dealer where it was diagnosed that the master cylinder, ABS control module, and hydraulic module needed to be replaced. The vehicle was repaired. The manufacturer was not contacted. The failure mileage was approximately 140,000.

Braking ability is very diminished while driving, particularly dangerous while pulling a trailer or load in bed. Brake pads are good. Google search showed many complaints on this particular Brocken with these trucks. This one is doing the same thing. This has done this since purchased in October 2021.

The contact owns a 2017 Ram 3500. The contact stated that the ABS warning light would intermittently illuminate on the instrument panel. The contact had taken the vehicle to a dealer where a diagnostic test confirmed that there was an electrical short between the ABS hydraulic control unit and the electronic module which rendered the ABS defective. The contact was informed that both parts to repair the failure were on backorder. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 65,000.

The contact owns a 2017 Ram 3500. The contact stated that while driving at various speeds, several ABS related warning lights appeared on the instrument panel with a warning chime coming from the vehicle. Due to the failure, the cruise control failed to operate as needed. The contact continued driving and the warning lights disappeared and the vehicle resumed normal driving function. The dealer was notified of the failure and a diagnostic test revealed a defective ABS control module. The manufacturer had yet to be notified of the failure. The vehicle was repaired by the dealer. The failure mileage was approximately 47,000.

PARKING BRAKE LOCKED UP DUE THE FACT THAT PARKING BRAKE PADS HAD BEEN COMPLETELY WORN. DETAILS: BOUGHT VEHICLE AT 100 MILES AND HAD ALWAYS BEEN RELEASING THE PARKING LEVER PRIOR TO DRIVE AND AT LITTLE OVER 2,000 MILES, PARKING BRAKE FAILED AND LOCKED UP AT A PARKING LOT 150 MILES AWAY FROM HOME. I BELIEVED THE PARKING BRAKE SYSTEM MUST HAD BEEN ENGAGED WITHOUT MY KNOWLEDGE SINCE THERE HAD BEEN NO WARNING LIGHT ON DASH. THAT WAS WHY IT TOOK OVER 2000 MILES TO COMPLETELY WEAR DOWN PARKING BRAKES TO THE POINT AT THE FINAL PULL/ENGAGEMENT, IT LOCKED UP. SINCE THE VEHICLE IS STILL BRAND NEW AND UNDER MANUFACTURER WARRANTY, I HAD ASKED DEALER TO INVESTIGATE AND DEALER WOULD NOT. I HAD ALSO ASKED FCA TO SEND ENGINEER TO INVESTIGATE THE INCIDENT AND WAS TOLD ?NO?. THEIR REASON WAS IT WAS MY FAULT WHICH IS EASIER FOR THEM TO DO THAN ACCEPT THE RESPONSIBILITY. I ALSO ASKED MY EXTENDED WARRANTY POLICY PEOPLE (WHICH I HAD PURCHASED) BUT THE EXTENDED WARRANTY FOLKS SAID, THE VEHICLE WAS BRAND NEW SO IT WOULD BE COVER UNDER THE MANUFACTURER WARRANTY WHICH THE EXTENDED WARRANTY WOULD NOT COVER UNTIL THE MANUFACTURER WARRANTY PERIOD HAD EXPIRED. SINCE THIS IS A BRAKE ISSUE AND I BELIEVE THIS IS ALSO A SAFETY ISSUE WHICH I NEED HELP ESCALATING TO FCA TO TAKE/ACCEPT SOME RESPONSIBILITY AT LEAST TO INVESTIGATE.

TL* THE CONTACT OWNS A 2017 RAM 3500. WHILE DRIVING 37 MPH, THE VEHICLE WOULD NOT DECELERATE WHEN THE BRAKE PEDAL WAS DEPRESSED. AS A RESULT, THE VEHICLE DROVE OFF THE ROAD AND CRASHED INTO A DITCH, THEN THE BRAKES WOULD NOT WORK AND ENGINE WAS AT MAX RPM AND COULD NOT SHUT ENGINE OFF. CONSUMER COULD NOT STEER BACK ON THE ROAD. TRUCK FINALLY STOPPED AFTER 5 TO 6 TIMES AFTER REVVING. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO REPAIRED THE FRONT END DAMAGE AND TRANSMISSION. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE DEALER WAS NOT CONTACTED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE FAILURE MILEAGE WAS 22,000. *DT*JB *BF*JB

TL* THE CONTACT OWNS A 2017 RAM 3500. WHILE DRIVING WITH A TRAILER CONNECTED, THE "TRAILER BRAKE NOT CONNECTED" MESSAGE ILLUMINATED. THE VEHICLE WAS TAKEN TO PINE BELT CHRYSLER JEEP DODGE RAM (1400 OCEAN AVE, ROUTE-88, LAKEWOOD, NJ 08701), BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS REPAIRED BUT REPAIRS WERE UNKNOWN. THE MANUFACTURER WAS CONTACTED AND INFORMED THE CONTACT THAT HE COULD NOT BE REIMBURSED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 69,000.

THE INTERGRATED TOWING BREAK CONTROLLER IS FAULTY AND WILL NOT STOP MY CAMPER IN AN EMERGENCY SITUATION..

I HAVE A RAM 3500 SINGLE REAR WHEEL TRUCK WITH INTEGRATED BRAKE CONTROLLER. IT WAS HOOKED UP TO MY 10,000# GVW 5TH WHEEL TRAILER THIS PAST WEEKEND AND NO MATTER HOW I SET THE CONTROLLER, FOR EITHER BRAKING STRENGTH OR TRAILER SELECTION TYPE, IT PROVIDES IMPERCEPTIBLE BRAKING TO THE TRAILER. IT NEARLY PUSHED ME RIGHT THROUGH AN INTERSECTION AT 25 MPH BECAUSE THERE WAS NO BRAKING. THIS OCCURRED ON A 35 MPH LEVEL GRADE AND I WAS SLOWED AT THE TIME FOR AN APPROACHING RED LIGHT. TRUCK IS RATED TO TOW MUCH MORE. I DISCONNECTED FACTORY UNIT AND PUT IN AN AFTERMARKET AND IT WORKED EXACTLY AS IT SHOULD, WHICH SHOULD RULE OUT BOTH THE TRAILER AND TRUCK WIRING AS IT USES THE SAME WITH JUST AN PLUG SWITCHED FROM INTERNAL BRAKE CONTROLLER TO AFTERMARKET.. I HAVE SEEN MANY POSTINGS ABOUT THIS ON THE INTERNET AND IT SEEMS FCA HAS A STAR CASE ON THIS AS WELL #S1508000014. I FEEL THIS CAN PUT ANY DRIVER IN A VERY BAD OR DEADLY SITUATION VERY QUICKLY. I HAD BOTH A 2010 AND A 2012 RAM 3500 TRUCKS WITH THE SAME CONTROLLER AND TOWING THE SAME TRAILERS AND THERE WERE NO ISSUES AT ALL. I WILL BE TAKING THIS TO A DEALER IN ABOUT 2 WEEKS FOR TESTING, BUT ALL POSTINGS I HAVE SEEN SHOW NO RESOLUTION FROM FCA ON THIS PROBLEM. I THINK IT IS IMPERATIVE THAT THIS GETS REVIEWED BEFORE SOMEONE GETS KILLED BY THIS.