2014 Ram 3500 Engine Problems

Your engine warning light displays a "no turbo signal" message and the vehicle enters limp mode, causing the engine to slow dramatically to around 20 MPH on the highway. A quick fix of disconnecting and reconnecting the battery terminals temporarily restores normal power, but the problem returns intermittently at various speeds. Your dealer diagnosed the issue as faulty turbo actuators that need replacement.

Your turbocharger actuator failed, which is a known issue affecting 2014 RAM 3500 trucks. You paid $3,000 out of pocket for the replacement, even though the manufacturer later acknowledged this as a defect in the 2015 model year and covered repairs under warranty. You've sent two detailed letters to the manufacturer requesting reimbursement or acknowledgment, but haven't received a response. The repair involved replacing the turbocharger actuator with MOPAR part 68481772AA.

Your truck's turbo actuator failed while you were driving on a highway, causing a sudden loss of power that limited your speed to 10 mph until you could safely pull over. The check engine light didn't illuminate until after you had stopped the vehicle. A diagnostic scan confirmed the turbo actuator was the problem.

TURBO ACTUATOR FAILED LEAVING US STRANDED WHILE ON VACATION. VEHICLE WOULD NOT RESTART ONCE POWER WAS LOST AND WE HAD TO STOP ON SIDE OF ROAD AND WAIT UNTIL THE ENGINE WOULD START. WE HAD BEEN TAKING THE VEHICLE TO A RAM DEALERSHIP TO TROUBLE SHOOT FROM THE BEGINNING BUT THE PROBLEM CONTINUED TO ACCELERATE OVER A PERIOD OF TIME FINALLY ENDING WITH THE ACTUATOR HAVING TO BE REPLACED. THIS ENGINE SHOULD BE LASTING BUT FAILED AT 109,082 MILES. THE PROBLEM WITH ACTUATOR FAILED US WAY TOO SOON FOR A RAM CUMMINS DIESEL WHICH SHOULD GET AT LEAST 300,000 MILES DURABLE WEAR. THIS VEHICLE HAS NEVER BEEN ABUSED IN ANY WAY AND HAS ALWAYS BEEN PROPERLY SERVICED AT AN AUTHORIZED RAM DEALERSHIP. WE CAME HOME FROM VACATION AND TOOK TRUCK TO DEALERSHIP BECAUSE OF DANDER OF LOSING POWER. WE HAD TO TRAVEL THREE HOURS IN ORDER TO GET HOME FROM VACATION. THEN DO WITHOUT VEHICLE IN ORDER TO HAVE REPAIRED. THE AUTHORIZED DEALER SERVICE DEPARTMENT HAS ALWAYS BEEN EXCELLENT, WE HAVE ABSOLUTELY NO COMPLAINT AGAINST THEIR SERVICE. I ACTUALLY SAW SEVERAL ACTUATORS WAITING TO BE RETURNED TO RAM BECAUSE THEY HAD BEEN REPLACED. I ASKED WHAT THEY WERE AND I WAS TOLD ACTUATORS THAT HAD BEEN REPLACED WAITING TO BE RETURNED UNDER WARRANTY! WHEN THIS HAPPENED TO US I WAS TOLD 2014 VEHICLES HAD NOT BEEN WARRANTED BY RAM. THE VERY FACT THAT THE ACTUATORS WERE FAILING SPEAKS VOLUMES TO ME BECAUSE OBVIOUSLY THERE IS A PROBLEM WITH THE PART. AFTER WAITING ONE YEAR FOR RAM TO ADDRESS THIS PROBLEM IT IS OBVIOUS IT IS BEING IGNORED ON 2014 TRUCKS WHICH HAVE BEEN SOLD FOR POWER AND DURABILITY. IF ONE ACTUATOR GOES BAD THERE IS A RESPONSIBILITY BY RAM TO BACK THEIR PRODUCT. THE CUSTOMER HONORABLY PURCHASED THIS VEHICLE WITH FORETHOUGHT OF ENDURANCE SIMPLY BECAUSE OF THE PACKAGE PROVIDED SUITED FOR THE NEED OF PURCHASE. BY THE WAY, THIS IS THE FIRST RAM PURCHASED BY ME!!! WHAT DO YOU THINK???? *TR

TL* THE CONTACT OWNS A 2014 RAM 3500. THE CONTACT STATED WHILE DRIVING 5 MPH, WHEN SMOKE AND THE SMELL OF FUEL BEGAN TO ENTER THE CAB OF THE VEHICLE. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT STATE HE PARKED THE VEHICLE AT HIS DRIVEWAY AND SAW SOMKE EXITING THE HOOD. THE CONTACT ALSO STATED THE FUEL HEATER AND ELECTRONICAL CONNECTOR WAS COVERED IN DIESEL FUEL AND HAD A BURNED SMELL. THE VEHICLE WAS NOT DRIVABLE. UPON INVESTIGATION THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL). THE CONTACT CALLED LOCAL DEALER JEFF D'AMBROSIO DODGE CHRYSLER JEEP DOWNINGTOWN LOCATED AT 1221 E LANCASTER AVE, DOWNINGTOWN, PA 19335, WERE MADE AWARE OF THE FAILURE. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED AS OF YET. THE MANUFACTURER HAD BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 69,228.

TL* THE CONTACT OWNS A 2014 RAM 3500. WHILE THE VEHICLE WAS PULLING A LOAD AND DRIVING UP A HILL, IT LOST POWER AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT COASTED THE VEHICLE OVER TO THE SIDE OF THE ROAD, REMOVED THE LOAD, AND POWERED OFF THE ENGINE. THE VEHICLE WAS RESTARTED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE EGR VALVE NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE TECHNICIAN CLEANED AND REPAIRED THE VALVE, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO BROWNING DODGE CHRYSLER JEEP RAM (1983 HAMNER AVE, NORCO, CA 92860, (951) 272-3110), BUT NO FAILURE WAS FOUND. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 69,000. *JS

TL* THE CONTACT OWNS A 2014 RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V562000 (ENGINE AND ENGINE COOLING) AND 17V821000 (POWER TRAIN); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE DEALER (SMOLICH MOTORS, 1865 NE HWY 20, BEND, OREGON 97701) WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2014 RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V562000 (ENGINE AND ENGINE COOLING) AND 17V821000 (POWER TRAIN); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (TATE BRANCH DODGE CHRYSLER JEEP RAM, 4123 N LOVINGTON HWY, HOBBS, NM 88240) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2014 RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V562000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT CALLED A LOCAL DEALER (RED RIVER DODGE CHRYSLER JEEP, 1060 HEBER SPRING RD, HEBER SPRINGS, AR 72543) AND WAS INFORMED THAT THE PART WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2014 RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V562000 (ENGINE AND ENGINE COOLING). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. A LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE, BUT THERE WAS NO DATE AS TO WHEN THE PARTS WOULD BE AVAILABLE. THE VIN WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

RECALL T51 I'M DEEPLY CONCERNED THAT ITS BEEN TWO MONTHS SINCE I RECEIVED A LETTER FROM THE NHTSA IN REFERENCE TO A RECALL # ( T51 ) THAT MY TRUCK NEEDS TO GET DONE, TO AVOID A POTENTIAL RISK THAT COULD LEAD TO INJURY OR EVEN DEATH, FOR ME THE DRIVER, OR ANY PASSENGER. NHTSA STATED ON THAT LETTER, THAT A REPAIR MUST BE DONE BY THE MANUFACTURER, AS SOON AS POSSIBLE, TO AVOID POSSIBLE TRAGEDY. IT'S BEEN TWO MONTHS THAT I HAVE BEEN CALLING CONSISTENTLY AND VERY WORRIED ABOUT THIS ISSUE, TO MY CLOSEST RAM DEALERSHIP, IN LAS VEGAS, NEVADA. UNFORTUNATELLY EVERY TIME I CALL, THEY TELL ME THAT I HAVE TO WAIT UNTIL THE PARTS ARE AVAILABLE. I CALL THE MANUFACTURER AND THEY TOLD ME THA SAME, THAT THE PARTS ARE NOT AVAILABLE. SO I'M WRITING TO EXPRESS MY GREAT CONCERN THAT, BOTH THE DEALERSHIP AND THE MANUFACTURER ARE NOT TAKING THIS ISSUE SERIOUSLY ENOUGH, BECAUSE THEY EVEN TOLD ME, THAT IF I'M NOT EXPERIENCING ANY PROBLEMS ON MY CAR, I SHOULD NOT WORRY. I GUESS THAT I HAVE TO WAIT UNTIL THERE IS A FATALITY TO START WORRYING ABOUT IT. I HAVE TO SAY THAT SINCE I RECEIVED THE FIRST LETTER FROM NHTSA REGARDING THIS ISSUE BACK IN NOVEMBER 2017, IT'S BEEN 2 MONTHS THAT I FEEL THAT I'M DRIVING IN A CONSTANT FEAR. THE PARTS THAT NEEDS TO BE REPLACED, IS A WATER PUMP ON THE ENGINE, AND FOR THE DEALERSHIP AND THE MANUFACTURER TO TELL US AFTER 2 MONTHS, THAT THEY DON'T HAVE THE PART AVAILABLE, IS A TOTAL LACK OF RESPECT TOWARDS EVERY DRIVER AFFECTED. IT IS A LONG TIME THAT ALL PEOPLE AFFECTED ARE STILL DRIVING AT RISK OF A POSSIBLE FATALITY. PLEASE DO SOMETHING ABOUT THIS BEFORE IT'S TOO LATE.

ENGINE CODE U05A5 DEALER SAYS IT IS NOT COVERED UNDER THE RECALL FOR THE 15'S. I BOUGHT NEW SO THIS WOULD BE MY COST.

I HAVE NOTICED ON DIFFERENT OCCASIONS A STRONG SMELL OF DIESEL EXHAUST COMING INTO THE CAB OF MY TRUCK. IT DOES NOT SMELL LIKE THE EXHAUST EXITING THE REAR TAILPIPE (POST DPF/CATALYST). EACH TIME IT HAS HAPPENED, IT HAS BEEN WHEN I WAS STOPPED OR MOVING SLOW IN BOTH FORWARD OR REVERSE (ON A STREET, OR BACKING INTO A PARKING SPOT). THE FIRST COUPLE OF TIMES I THOUGHT IT WAS A SMELL COMING FROM A DIFFERENT VEHICLE, BUT THEN I FOUND THAT IT WAS HAPPENING WHEN THERE WERE NO OTHERS AROUND. I DID A QUICK INTERNET SEARCH, AND IT SEEMS AS THOUGH THIS IS A WIDESPREAD ISSUE. *TR

TL* THE CONTACT OWNS A 2014 RAM 3500. WHILE DRIVING 65 MPH, THE VEHICLE STALLED AND ALL THE WARNING LIGHTS ON THE INSTRUMENT CLUSTER ILLUMINATED. THE DRIVER WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT A MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN BACK TO THE DEALER, BUT THE CONTACT WAS UNSURE ABOUT WHAT PART WAS REPAIRED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000. UPDATED 08/30/16*LJ

TL* THE CONTACT OWNS A 2014 RAM 3500. WHILE THE VEHICLE WAS PARKED, IT CAUGHT ON FIRE. PRIOR TO THE FIRE, THERE WAS NO SMOKE OR ABNORMAL ODOR IN THE VEHICLE. THE FIRE DEPARTMENT WAS NOTIFIED OF THE FAILURE AND EXTINGUISHED THE FIRE. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FIRE ORIGINATED FROM THE ENGINE COMPARTMENT. THE VEHICLE WAS NOT REPAIRED. A POLICE REPORT WAS NOT FILED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 30,000. UPDATED 05/10/16*LJ *TR

I HAVE FUMES GETTING INTO THE CABIN OF MY VEHICLE. THE EGR VALVE HAS BEEN RPLACED ONCE ALREADY AT 16000 MILES. THE FUMES PERSIST AND HAPPEN AT RANDOM REGARDLESS OF DRIVING CONDITIONS. VEHICLE HEATER IS ON WITH OUTSIDE AIR ON, BUT SMELL WILL PERSIST EVEN WHEN VEHICLE IS IN MOTION AT HIGHWAY SPEEDS AND IS NOXIOUS ENOUGH TO CAUSE THROAT TO FEEL SORE AND EYES TO WATER. THIS IS NOT DUE TO BEING NEAR ANOTHER DIESEL VEHICLE. AGAIN HAPPENS AT RANDOM, FORUMS SUGGEST SMELL MAY BE LINKED TO REGEN PROCESS. REGARDLESS OF PROCESS FUMES SHOULD NOT BE ABLE TO ENETR VEHICLE.

TL* THE CONTACT OWNS A 2014 RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TWO ISSUES THAT ARE CAUSED BY THE SAME PROBLEM: 1. WHEN ACCELERATING FROM A STOP THERE IS LIMITED POWER. IF I STEP ON THE THROTTLE HARD, IT SEEMS TO NOT MOVE FOR A SECOND OR TWO, THEN TAKES OFF. 2. WHILE DRIVING IN TRAFFIC THERE IS A SIGNIFICANT DELAY IN THROTTLE RESPONSE. IF I AM ON THE ACCELERATOR TRYING TO BLEND INTO TRAFFIC, THEN HAVE TO TAKE MY FOOT OFF THE ACCELERATOR FOR SOME REASON, THEN TRY TO ACCELERATE, IT DOES NOTHING FOR SEVERAL SECONDS. THIS IS A VERY UNSAFE SITUATION FOR THE OCCUPANTS OF MY VEHICLE AND ANYONE ELSE ON THE ROAD. I WANT IT ADDRESSED BEFORE CAUSING AN ACCIDENT, OR EVEN WORSE DEATH TO SOMEONE. *TR