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2017 Ram 2500 Engine Problems

29 owner-reported engine complaints from NHTSA data

29
Complaints
1
Recalls
2
Fires
Jan 2025Dec 2017
Date Range

Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.

Engine Recalls (1)

RECALLCampaign #17V562000

ENGINE AND ENGINE COOLING:ENGINE:DIESEL

Chrysler (FCA US LLC) is recalling certain 2013-2017 RAM 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, equipped with Cummins 6.7L Turbo Diesel engines that have Concentric-brand water pumps without a vent hole. These water pumps may leak coolant.

Fix: Chrysler will notify owners, and dealers will replace the water pumps, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T51.

Owner Complaints (29)

criticalENGINE
Filed: Aug 2024

Cam shaft lobe rounded off, causing sudden loss of power and misfire on cylinder 7. The first time this happened there was no warning or signs of trouble. I was traveling at highway speeds and the vehicle violently shook and speed unexpectedly dropped.

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NHTSA #: 11608213
criticalENGINE
Filed: Apr 2023

An oil leak has formed at 46k miles and it is dripping all over the engine and the entire under carriage of the truck. This is common in the 6.7 cummins. The truck is under warranty but mopar refused to fix the truck.

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NHTSA #: 11518335
criticalENGINE
Filed: Apr 2023

My 2017 RAM 2500 (VIN-HG607103) at 83,015 miles began throwing a code of P2609 which is an air intake heater issue. I found my air intake relay was not working. I replaced it and all good, until the code returned a little over a week later.

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NHTSA #: 11516357
criticalENGINE
FireFiled: Oct 2022

The contact's husband owned a 2017 Ram 2500. The contact stated that prior to the failure, the dealer replaced the crankcase filter and performed other unknown maintenance services. The contact stated that after her husband remotely started the vehicle, there was smoke coming from underneath the hood and smoke entered the cabin of the vehicle. The contact's husband opened the hood and noticed there were flames coming from the engine compartment. The contact's husband extinguished the fire with a hose. No injuries were sustained, and no medical attention was received. No police or fire department reports were filed. The contact related the failure to a faulty solid-state intake heater grid relay located in the engine compartment; however, the vehicle was not diagnosed nor repaired. The vehicle remained in the driveway and was not yet deemed totaled by the insurance company. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 94,000.

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NHTSA #: 11490672
criticalENGINE
Filed: Dec 2019

The truck was in the driveway. The engine started to misfire. Shut off and it would not start back up.

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NHTSA #: 11288247
criticalENGINE
Filed: Sep 2018

While towing, rubber section of fan shroud came into contact with fan sending material into radiator. This caused catastrophic damage and loss of coolant while towing on highway in high traffic conditions. Coolant loss triggered multiple alarm/warnings requiring urgent engine shutdown.

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NHTSA #: 11124072
highENGINE
Filed: Oct 2021

We were told by a car dealer the head gasket might be bad. So, we had it towed to a mechanic, where it was repaired.

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NHTSA #: 11435200
mediumENGINE
Filed: Aug 2025

It is a known issue that 2017 ram 2500 diesels experience turbo or actuator failures at low mileage costing upwards of 8-10000 dollars in repairs. My ram only has 61000 miles and due to exhaust fluid requirements etc, premature failure is common. Owners should be able to extend the warranty to 15 years as Chrysler has known this issue and has failed to address it.

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NHTSA #: 11679998
mediumENGINE AND ENGINE COOLING
Filed: Aug 2025

The contact owns a 2017 Ram 2500. The contact stated that while driving at various speeds, the vehicle hesitated to accelerate as intended while the accelerator pedal was depressed. The “Low Coolant” warning light was illuminated.

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NHTSA #: 11677783
mediumENGINE
Filed: Apr 2025

I got a p2609 code when the check engine light came on. After researching the code it has been determined it is the bolt holding the grid heater in place has deteriorated and now my engine needs to be dismantled to repair the problem. These repairs are roughly $3000.00.

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NHTSA #: 11657202
mediumENGINE
Filed: Mar 2025

The heater grid bolt busted loose ultimately resulting in total engine failure. The bolt went through the intake, beat cylinder 6 all to heck resulting in the piston going through the block and wrapping around the cam shaft. Over $20,000 in repairs later and I have a working truck again.

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NHTSA #: 11647529
mediumENGINE AND ENGINE COOLING,POWER TRAIN
Filed: Jan 2025

The contact owns a 2017 Ram 2500. The contact stated that after starting the vehicle, the check engine warning light remained illuminated. The contact stated that a diagnostic scanner was used to retrieve DTC: P2609; which indicated a failure in the intake air heater system.

NHTSA #: 11637713
mediumENGINE
Filed: Feb 2024

We bought our truck in August 2023. At the end of January 2024 a light came on saying we had 150 miles before the engine shut down to 5 MPH. A week later we get a recall letter, and take it to a dealership, they fix the recall they said, but before we got home, the light came on again.

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NHTSA #: 11572101
mediumENGINE
Filed: Nov 2023

Failed part is the turbo actuator. I was towing an approximately 6000lb trailer when the turbo actuator failed. I lost both boost to control power and loss of the exhaust brake.

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NHTSA #: 11555148
mediumENGINE
Filed: Feb 2023

Recently there has been a number of reports stating the Engine Pre-heater electrical connector has become corroded causing the connector to overheat, rust, and eventually dropping the bolt nut to fall into the intake manifold where the lose nut is succeed into one of the cylinders causing major mechanical damage to the diesel engine. One article was mentioned and posted on Bank Power website, article: RAM Insider Talks Bolt Failure, regarding the intake manifold part# 12B1023A163.

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NHTSA #: 11507953
mediumENGINE
Filed: Dec 2022

The contact owns a 2017 Ram 2500. The contact stated while jump starting another vehicle, the contact noticed that the oil dip stick was not secured. The contact pushed the dip stick back into place. On another occasion, the contact was having the battery changed and the oil dip stick was not secured again. The vehicle was not taken to the dealer. The manufacturer was contacted. The failure mileage was 95,000.

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NHTSA #: 11495644
mediumENGINE
Filed: Sep 2021

The contact's son owns a 2017 Ram 2500. The contact stated that while her son was driving at an undisclosed speed, the vehicle loss motive power without warning. The vehicle was taken to the dealer, but the dealer could not replicate the failure after test driving the vehicle for 75 miles.

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NHTSA #: 11432120
mediumENGINE
Filed: Feb 2021

There is a known defect in the cummings diesel engine regarding the intake air grid riser, that if not replaced will cause complete engine failure. The bolt inside the grid fails due to erosion from heat or electrical current exposure and drops into the engine destroying the piston

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NHTSA #: 11395975
mediumENGINE
Filed: Jul 2020

Sudden loss of power, was pulling out into traffic on state highway and truck would not accelerate pass 20 MPH. Check engine light came on, after pulling over and stopping and restarting, truck was able to operate normally except for loss of the exhaust brake. Took to dealer and dealer stated it was the turbo actuator and stated it was a common problem.

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NHTSA #: 11339697
mediumENGINE AND ENGINE COOLING,EQUIPMENT
Filed: Jun 2020

Tl* the contact owns a 2017 ram 2500. The contact received notification of NHTSA campaign number: 19v818000 (equipment, engine and engine cooling) however, the part to do the recall repair was unavailable. Autonation usa phoenix (2625 w bell rd, phoenix, az 85023, (623) 432-1720) was contacted and it was confirmed that the part was not available.

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NHTSA #: 11328890
mediumENGINE AND ENGINE COOLING,POWER TRAIN,EQUIPMENT
Filed: Jun 2020

Tl* the contact owns a 2017 ram 2500. The contact received notification of NHTSA campaign numbers: 19v818000 (equipment, engine and engine cooling) and 20v036000 (power train) however, the parts to do the recall repairs were unavailable.

NHTSA #: 11327244
mediumENGINE AND ENGINE COOLING
FireFiled: May 2020

Tl* the contact owns a 2017 ram 2500. The contact received notification of NHTSA campaign number: 19v818000 (equipment, engine and engine cooling) approximately six months ago, the contact called hendricks chrysler jeep ram fiat of concord dealer (7630 hendricks auto plaza, concord, nc 28027) who confirmed that the parts were not available.

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NHTSA #: 11325264
mediumENGINE
Filed: Feb 2020

Tl* the contact owns a 2017 ram 2500. The contact particulate and nox sensor failed in the vehicle. The check engine warning light remained illuminated.

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NHTSA #: 11309162
mediumENGINE
Filed: Nov 2018

Water pump, took into dealership and they said they replaced water pump but no dust disturbed on engine when popped the hood to look inside the hood when I picked up the truck after getting the recall repair

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NHTSA #: 11153707
mediumENGINE AND ENGINE COOLING,POWER TRAIN,ENGINE
Filed: May 2018

Tl* the contact owns a 2017 ram 2500. The contact received notification of NHTSA campaign numbers: 17v562000 (engine and engine cooling) and 17v821000 (power train). The parts needed for the repairs were not available.

NHTSA #: 11098007
mediumENGINE
Filed: Dec 2017

This is for a diesel engine vehicle. Periodically (every few days), for 2 to 5 minutes at a time, untreated diesel exhaust gases enter the cabin through the windshield air vent when the ventilation fan is on. This occurs generally when the vehicle is moving at lower speeds or not moving.

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NHTSA #: 11054680
lowENGINE
Filed: Feb 2025

The grid heater bolt failed and fell into the intake runner. The bolt then fell into the number 6 cylinder causing engine failure. The vehicle has 73554 miles on it.

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NHTSA #: 11643462
lowENGINE
Filed: Jan 2025

Lost diesel exhaust brake transmission down shifts trying to slow vehicle bolt in cold start heater plate dropped into engine via intake manifold causing extensive internal damage

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NHTSA #: 11639202
lowENGINE,FUEL/PROPULSION SYSTEM
Filed: Aug 2024

This is preventative for myself but multiple others have been affected by this manufacturing issue. The factory grid heater has a bolt and stud on the bottom side of it. From heat and deterioration the bolt has a tendency to fall off, which then sends it through the intake manifold where it winds up inside cylinder #6.

NHTSA #: 11606099

Other 2017 Ram 2500 Issues