2016 Ram 1500 Wipers & Visibility Problems

Attempted to roll down driver's side window in my 2016 ram 1500 crew cab sport. The window didn't move but made a sound like it was frozen. I left the heat on high while driven in an attempt to defrost the window.

The windshield has a distinct indentation from the front upper panel of this vehicle on the left side which indicates that this may be a safety concern if the vehicle is involved in an accident or the windshield may be compromised on the highway while driving this vehicle.

The contact owns a 2016 Ram 1500. The contact stated while driving at approximately 55 MPH, there was a loud booming sound coming from the roof of the vehicle. The contact later discovered that the glass sunroof had shattered and there were shards of glass falling from the roof of the vehicle.

On 12/23/2017 while traveling down a state route at 55 MPH I tried to roll the drivers side window down, window detached from the clips and fell all the way down causing me to to take my focus, and eyes off the road and swerve towards the center line. Vehicle was taken to the local dodge dealer to have the window put back in the clips. On 12/30/2017 the vehicle did the same exact thing.

When rolling down side windows during cold weather, window come off/out of track. The window may stay in place until hours later. At some point, it will fall down until it hits something or will fall into the bottom of the door.