2024 Kia Telluride Seat Belts Problems

Your 2024 Kia Telluride has two unresolved safety issues: the front bumper sensor mounting bracket detached on its own without any impact or accident, which could cause the forward collision avoidance sensor to misalign or malfunction; and a door belt molding recall repair at the dealership may not have been completed, leaving trim that could delaminate and detach while driving. You haven't received confirmation that either issue has been properly fixed, creating uncertainty about whether your vehicle's safety systems are working correctly.

am the owner of a 2024 Kia Telluride, VIN [XXX] . This is the 2nd Telluride we have and total 3rd Kia we have. I am writing to formally report a design defect in the rear seatbelt system that poses a serious child passenger safety hazard. In the second row, where my child’s car seat is installed, the seatbelt buckle is positioned extremely low and close to the seat base. This placement makes it nearly impossible for a child to buckle themselves in and causes delays in securing them quickly. In emergency situations, this design could also prevent a child from unbuckling themselves promptly, creating a serious risk if rapid evacuation is needed. Both in everyday use and urgent scenarios, this flaw can lead to improper restraint or dangerous delays in ensuring a child’s safety. I called Kia Consumer Affairs on Tuesday August, 12th 2025 Case # [XXX] and was told there were no available solutions or suggestions. I am not satisfied with this response, as this is not a matter of convenience but of safety compliance and proper usability for child passengers. As a loyal Kia customer, I expected a resolution or at the very least a clear commitment to investigate this issue. I am requesting that Kia: Document this as an official safety complaint. Inform me if there are any existing Technical Service Bulletins, engineering reviews, or pending design changes related to this issue. Provide an explanation of how Kia intends to address this safety concern for current and future Telluride owners and particularly to me as I have a 2 year lease. I am also submitting this report to the National Highway Traffic Safety Administration (NHTSA) so it is on record for investigation. Photos and video of the defect can be provided upon request. Thank you for your prompt attention to this serious safety matter. Sincerely, INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

3rd sear Buckle RH - 3rd row Rear bench right side rear passenger seatbelt anchor/buckle assembly (Right of 3RD Position) is damaged when rear seat is in down-folded position and soft length of seat buckle has slipped back under rear back rest. Receiving buckle is being crushed when seat is in folded position - KIA dealer argues misuse by customer - but fault is with manufacturer as rear buckle can slip below elastic tether because there is no stable anchor length between fixing bolt and tether point. Result is that seat buckle coupling becomes crushed when seat is in folded position. Part Replaced with K 89843 S9510WK

Incident 1: Seatbelt was fastened as I returned from picking a child up from school. As we turned into our driveway my seatbelt unlatched unexpectedly. In addition, none of the warnings sounded that typically notify you when someone has taken off their seatbelt prematurely. Incident 2: I was pulling onto a main road from a side road when my seatbelt unlatched. None of the safety warning sounds came on. In both situations there was nothing near my seatbelt that could have accidentally depressed the button (and if there had been there should have been a seatbelt warning). Both incidents occurred close to or as I was making a right turn at slow speed.

The bottom bolt that attaches the second row driver side seatbelt to the side of the car came loose and fell out when a passenger tried to buckle up.