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2016 Kia Soul Steering Problems

30 owner-reported steering complaints from NHTSA data

30
Complaints
1
Recalls
2
Crashes
Jan 2017Dec 2025
Date Range

Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.

Steering Recalls (1)

RECALLCampaign #17V608000

STEERING

Kia Motors America (Kia) is recalling certain 2014-2016 Soul and Soul EV vehicles. The pinion plug may allow the pinion gear to separate from the steering gear assembly.

Fix: Kia will notify owners, and dealers will inspect and secure the pinion plug or replace the steering gear assembly, as necessary, free of charge. The recall began November 16, 2017. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC155. Note: This recall supersedes campaigns 14V-332 and 15V-736. Vehicles previously remedied under those numbers are being recalled again under this campaign.

Owner Complaints (30)

criticalSTEERING,FORWARD COLLISION AVOIDANCE
Filed: Dec 2025

Several times in the past year the power steering has spontaneously failed requiring significant Force to stabilize the vehicle and creating an obvious Hazard while driving. The forward Collision system indicates there's a fault while this occurs. Sometimes this is cleared by cycling the power on and off.

NHTSA #: 11705596
criticalSTEERING,ELECTRICAL SYSTEM,ENGINE
Filed: Jan 2024

I own a 2016 Kia Soul, and recently I've become aware of some serious issues with the vehicle that are deeply concerning. It has come to my attention that the car is experiencing piston damage, which could potentially result in engine stalling, thereby significantly increasing the risk of a crash.

NHTSA #: 11563734
criticalSTEERING,UNKNOWN OR OTHER,ENGINE
Filed: Nov 2019

I had 2 recalls carried to university kia, huntsville alabama. Days later the car broke down had to have it towed back to said dealer to find out original service coordinator was fired told he was not performing recalls. My car has been back at dealer for 8 days now not fixed was told converter was stopped up and computer had not been upgraded.

NHTSA #: 11279838
criticalSTEERING
CrashFiled: Jan 2017

On a residential street doing about 15 MPH. Without any warning veered to the right hitting a parked car and doing extensive damage to my kia soul and moderate damage to a ford explorer. It was mid day and good visibility and I was alert on familiar territory in my own neighborhood.

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NHTSA #: 10939501
highSTEERING,ENGINE AND ENGINE COOLING
Filed: Oct 2025

The contact owns a 2016 Kia Soul. The contact received notification of NHTSA Campaign Number: 17V608000 (STEERING); however, the part to do the recall repair was not yet available. The vehicle was taken to the dealer.

NHTSA #: 11694601
highSTEERING,POWER TRAIN
Filed: May 2024

The contact owns a 2016 Kia Soul. The contact stated that the battery had been replaced under recall NHTSA Campaign Number: 23V218000 (Electrical System) and the vehicle started experiencing steering failure after the recall repair. The contact stated while driving 10-15 MPH, especially over uneven road surfaces, there was an abnormal sound like metal banging together coming from all four wheels.

NHTSA #: 11587622
highSTEERING
Filed: Mar 2023

The contact owns a 2016 Kia soul. The contact stated while driving 80 MPH with the cruise control feature engaged, the feature independently deactivated and the vehicle decelerated to 60 MPH. The contact stated that after the cruise control feature was disengaged the vehicle was veered to the side of the road.

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NHTSA #: 11512129
highSTEERING,ENGINE
Filed: Aug 2022

X Company failed to install with apiece of equipment that prevents others from starting up and stealing your car without an key on the day I went outside to find my car back window broken and steering column roped apart and key entry resulting in costly repairs that parts on back order . there is post on social media explaining how to steal this car .

NHTSA #: 11481118
highSTEERING,ENGINE
Filed: Jul 2021

The contact owns a 2016 Kia Soul. The contact stated while driving approximately 65 MPH, there was an abnormal cracking sound detected before the vehicle lost motive power. The check engine warning light was illuminated.

NHTSA #: 11423615
highSTEERING,SUSPENSION,SERVICE BRAKES
Filed: Jan 2021

I started complaining to the dealer that the front right side wheel doesn't seem right it seems to be spinning at a different speed as the other tires which wore the tires down and the the brakes to wear. The front end shakes back and forth while driving. They tightened the bolts that secure the body to the frame.

NHTSA #: 11389136
highSTEERING,ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC)
Filed: Jul 2019

Driver seat giving off electrical shock to legs and butt when pressing the gas the engine stalling the cataylic converter over heating vehicle steering right air bag symbols pops up every now and then *bf*tp the consumer stated the vehicle experienced various life threatening cyber security risk.

NHTSA #: 11229874
mediumSTEERING
Filed: Apr 2023

Driving around curves my car slows dramatically and traction control light comes on. I have no ability to steer at this point until the car “breaks free” and allows acceleration again. It’s as if the ABS system kicks on all on its own.

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NHTSA #: 11515427
mediumSTEERING
Filed: Oct 2022

The contact owns a 2016 Kia Soul. The contact stated that while driving at various speeds, the steering wheel was shaking. There was no warning light illuminated.

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NHTSA #: 11490532
mediumSTEERING,ENGINE
Filed: Sep 2022

Our car has been plagued with engine and exhaust problems for the past two years. We were told there were no recalls on our model. According to this website that is not true.

NHTSA #: 11485144
mediumSTEERING,UNKNOWN OR OTHER,ENGINE
Filed: Sep 2022

Check engine light stays on parts house said catalliconverter bad dealer said it's not covered car only has 112000 also said that the steering not covered now what

NHTSA #: 11484351
mediumSTEERING,UNKNOWN OR OTHER
Filed: Aug 2022

Ignition DESIGN MAKE (Kia Soul) MY2016 KIA SOUL EASY TO STEAL ON 8/2/2022 When I woke to go to my work my back passengers window was broken .police was call during the investigation the officer showed my steering wheel dis connected not able to drive . Due to Kia not warning consumers that their cars are easy to steal has cost me deductible and rental fees to get to work .

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NHTSA #: 11478720
mediumSTEERING
Filed: Aug 2022

The contact owns a 2016 Kia Soul. The contact stated while driving at an undisclosed speed and making a turn, she heard a creaking sound coming from the steering wheel. The vehicle was taken to the dealer and the mechanic stated that no failure was found.

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NHTSA #: 11477439
mediumSTEERING,ENGINE
Filed: Apr 2022

Catalytic converter stopped up. Unknown for the other. Took it to Kia place to get the recalls fixed and they denied fixing either problems and charged me 245$ to put my car back together.

NHTSA #: 11462609
mediumSTEERING
Filed: Nov 2020

Tl* the contact called on behalf of his sister-in-law who owns a 2016 kia soul. The contact stated that an abnormal popping sound was coming from the vehicle while maneuvering the steering wheel. There was no warning light illuminated.

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NHTSA #: 11374848
mediumSTEERING
Filed: May 2020

TL* THE CONTACT OWNS A 2016 KIA SOUL. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE VEHICLE LOSS POWER STEERING ASSIST AND BECAME DIFFICULT TO STEER. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO PAT PECK KIA (10611 BONEY AVE, D'IBERVILLE, MS 39540, (228) 679-5200) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE STEERING SHAFT COLUMN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT OFFERED NO ADDITIONAL ASSISTANCE. THE FAILURE MILEAGE WAS 108,000.*BF CONSUMER STATED CAR WAS REPAIRED ONCE IN 2018 BUT MAKES THE NOISE WHICH THE MECHANIC SAYS ARE THE STRUTS.*JB

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NHTSA #: 11325263
mediumSTEERING
Filed: Mar 2020

My steering wheel makes a loud squeaking since last year, 2019 and knock noise when turning. This happens when stationary, or in motion on on city street, highway, and parking. *ln consumer stated noise is getting louder and steering has become stiffer.

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NHTSA #: 11315734
mediumSTEERING,ENGINE
Filed: Dec 2019

Tl* the contact owns a 2016 kia soul. The contact experienced multiple failures with the vehicle and stated that the steering control module, electrical system, and catalytic converter became defective without warning.

NHTSA #: 11287564
mediumSTEERING
Filed: Feb 2019

Tl* the contact owns a 2016 kia soul. The contact stated that the vehicle failed to crank upon turning the key in the ignition. During the second attempt, an abnormal noise was heard.

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NHTSA #: 11175731
mediumSTEERING,SUSPENSION,POWER TRAIN
Filed: Mar 2018

Last year I found out that when I engaged reverse right or left a grinding noise was coming from the steering column area. Also when I was driving over a speed bump or in a dip a squeeking sound was coming from the back of the car.

NHTSA #: 11080927
mediumSTEERING
Filed: Dec 2017

Tl* the contact owns a 2016 kia soul. While driving, the steering was loose. The contact received notification of NHTSA campaign number: 17v608000 (steering); however, the parts to do the repair were unavailable.

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NHTSA #: 11052344
lowSTEERING
Filed: Feb 2026

When car is turning a right, the car turns off. When car is parked & stearing isnt straight car wont turn on.

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NHTSA #: 11718798
lowSTEERING
CrashFiled: Jun 2021

It suddenly didn't want to turn and made me wreck it and bent the tie rods or something

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NHTSA #: 11422503
lowSTEERING
Filed: Feb 2019

Nothing has happened as of yet. I was viewing my credit karma site and the recall was brought to my attention.

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NHTSA #: 11176424
lowSTEERING,UNKNOWN OR OTHER
Filed: Jan 2019

Takata recall is incomplete for gear shift penion

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NHTSA #: 11171998
lowSTEERING
Filed: Jan 2017

While driving turning left clicking in the steering wheel. They wheel wouldn't turn I had to snatch the steering wheel to the right. I've heard light clicking before on and off, but today was at it worst.

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NHTSA #: 10945883

Other 2016 Kia Soul Issues