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2016 Kia Soul Cruise Control Problems

19 owner-reported cruise control complaints from NHTSA data

19
Complaints
2
Crashes
Jan 2022Dec 2021
Date Range

Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.

Owner Complaints (19)

criticalVEHICLE SPEED CONTROL
CrashFiled: Feb 2024

The contact owns a 2016 Kia Soul. The contact was parking the vehicle when it inadvertently accelerated resulting in crashing into a store. No warning lights were illuminated.

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NHTSA #: 11573135
criticalVEHICLE SPEED CONTROL,ENGINE,FUEL/PROPULSION SYSTEM
Filed: Mar 2021

While sitting in traffic my car began to shake and then stalled and turned off. It was able to restart and then later while driving down the interstate it began to stop accelerating when I pressed the gas. Fortunately I was able to make it to the shoulder from the left lane as car slowed to a stop and the break pedal locked up.

NHTSA #: 11399895
highVEHICLE SPEED CONTROL,ENGINE
Filed: Sep 2025

2016 KIA SOUL- While driving, vehicle lost power, check eng light came on and vehicle would not accelerate, engine started making noise- pulled over and shut car off.

NHTSA #: 11688407
highVEHICLE SPEED CONTROL,ENGINE
Filed: Oct 2024

The contact owns a 2016 Kia Soul. The contact stated while driving at undisclosed speeds, the vehicle stalled. The vehicle failed to accelerate to highway speeds.

NHTSA #: 11621695
highVEHICLE SPEED CONTROL,ENGINE,FUEL/PROPULSION SYSTEM
Filed: Aug 2024

Turning off a highway onto a rural road & without warning my car would not accelerate. Turn off , let it cool, start up and only get about quarter mile until I lost power again. Had it towed to local garage & told its a blocked catalytic converter & very expensive.

NHTSA #: 11606227
highVEHICLE SPEED CONTROL,SERVICE BRAKES,ENGINE
Filed: May 2023

Engine and brake lights have come on. Engine knocks bad. Vehicles stall when pressing gas.

NHTSA #: 11520743
highVEHICLE SPEED CONTROL,UNKNOWN OR OTHER,ENGINE
Filed: Jan 2022

The car lost power suddenly while I was on highway I had a semi truck almost hit me it's the second time it's happened and I had to replace catalytic converter twice and I just got it back from Kia dealership in hurst tx it's still making the ticking noise I heard after they replaced the catylic converter the first time they also didn't look into finding out why my Kia soul is using so much oil it burns up fast like in three days from an oil change I'm almost out completely I feel like I would like it if you guys could give me a more reliable car I have a child and I can't keep losing all power while on the highway

NHTSA #: 11447571
highVEHICLE SPEED CONTROL,ENGINE
Filed: Dec 2021

The contact owns a 2016 Kia Soul. The contact stated that the check engine warning light was illuminated. The vehicle went into limp mode with reduced speed.

NHTSA #: 11444602
highVEHICLE SPEED CONTROL,ENGINE
Filed: Sep 2021

My newly permitted driver was driving when after crossing highway my car all of sudden was halted to an almost complete stop. the motor stalled in the middle of the highway, thankfully no oncoming traffic was coming. I took the vehicle to mechanic and they said I could have a recall on catalytic converter, called dealership and they state that my car was not in the recall.

NHTSA #: 11432337
highVEHICLE SPEED CONTROL,ENGINE
Filed: Feb 2021

In august of 2020 car was not wanting to accelerate, when making a turn vehicle would start going and then lose momentum followed by a rapid take off in december took vehicle in for software update to trigger a limp mode per kia, at this time advised them of the car burning 2-3 quarts of oil in between 3000 mile oil changes.

NHTSA #: 11394447
highVEHICLE SPEED CONTROL,ENGINE
Filed: Jun 2019

At first there was a gurgle that started when accelerating. Then the vehicle would stall out when put in drive. Following that, when parked if I turn on and off the a/c the car will accelerate itself, I've only let it reach 4rpm before I shut it off the ignition because it doesn't go down on it's own.

NHTSA #: 11219575
highVEHICLE SPEED CONTROL
CrashFiled: Jun 2017

The accelerator pedal broke in half and somehow stuck on. [xxx] was unable to stop the vehicle and it jumped off a three foot wall, ran through a wooden fence and hit the brick wall of an apartment building. Damage was extensive, but could have been much worse.

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NHTSA #: 10994478
mediumVEHICLE SPEED CONTROL,ENGINE
Filed: Jan 2023

Car would not accelerate over 35 MPH and started knocking had to pull over to let other vehicles pass. Turned around went back home a 1/2 mile checked alternator current, added 1/2 quart of oil. Started engine knocking continued oil was low again after running engine a few minutes.

NHTSA #: 11503392
mediumVEHICLE SPEED CONTROL,ENGINE
Filed: Jun 2020

CAR BURNS OIL AND TODAY LOST ALL POWER TO ENGINEAND MAKES A HORRIBLE SOUND WHILE IN MOTION ON TOWN STREET.

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NHTSA #: 11331280
mediumVEHICLE SPEED CONTROL,UNKNOWN OR OTHER,ENGINE
Filed: Aug 2019

3/19/2019 vehicle was taken in for loss of power, was told catalytic convertor needed replacing, it was replaced and vehicle was fixed 8/5/2019 vehicle was taken in for loss of power and shifting, was told catalytic convertor needed replacing. There are recalls on 1.6 engine but not 2.0 engine, as I was told, so 4.5 months later I an having to replace the convertor again.

NHTSA #: 11243669
mediumVEHICLE SPEED CONTROL,SERVICE BRAKES
Filed: Aug 2017

Tl* the contact owns a 2016 kia soul. While driving on several occasions, the accelerator pedal was depressed; however, the vehicle failed to respond. On several occasions, the brake pedal was depressed and traveled to the floorboard.

NHTSA #: 11019289
mediumVEHICLE SPEED CONTROL
Filed: Jun 2017

Tl* the contact owns a 2016 kia soul. While driving various speeds, the vehicle independently accelerated without warning. Also, when the accelerator pedal was depressed, the vehicle failed to accelerate.

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NHTSA #: 10995118
lowVEHICLE SPEED CONTROL,ENGINE,FORWARD COLLISION AVOIDANCE
Filed: Feb 2025

Cruise control doesn't maintain speed, speed decreases. Car shakes under 10 MPH and after 40 MPH. Engine light starts blinking.

NHTSA #: 11642399
lowVEHICLE SPEED CONTROL,ENGINE,FUEL/PROPULSION SYSTEM
Filed: Mar 2021

I was driving on the freeway at night at about 75 miles an hour on cruise control. I was passing a semi when all the sudden my car down shifted and started losing power. I quickly had to figure out how to deal with this and get off the freeway.

NHTSA #: 11399170

Other 2016 Kia Soul Issues