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2016 Kia Soul Electrical Problems

50 owner-reported electrical complaints from NHTSA data

50
Complaints
1
Crashes
6
Fires
Jan 2020Dec 2024
Date Range

Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.

Owner Complaints (50)

criticalELECTRICAL SYSTEM
Filed: Dec 2025

When the steering wheel tilt is adjusted while driving, the vehicle experiences a complete electrical shutdown — dashboard goes black and the engine may shut off. Electrical power may return when the steering wheel position is changed again.

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NHTSA #: 11704899
criticalELECTRICAL SYSTEM,SERVICE BRAKES,ENGINE
Filed: Nov 2025

I was driving in the carpool line to Anaheim with my daughter, the car starts pulling and make a noise in the front part and start loosing speed, from 75 miles per hour to 40 miles per hours in 2 minutes. I drove to the safety zone but in high risk to a crash. All the sensor lights on in the front part.

NHTSA #: 11697108
criticalELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
FireFiled: Aug 2025

While driving my 2016 Kia Soul Plus on the highway, smoke began coming from the rear of the vehicle. Within seconds, flames were visible. Other drivers flagged me down, and I was able to pull over.

NHTSA #: 11682398
criticalELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
Filed: Mar 2024

Within the first year of purchase, vehicle was emitting large amounts of smoke from tailpipe while going uphill while accelerating. The smoke would completely envelope the car behind. Friendly Kia (now Ken Ganley Kia) of New Port Richey, Florida, would not repair because "they could not reproduce the event in their shop".

NHTSA #: 11578310
criticalELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
FireFiled: Feb 2024

INCIDENT: [XXX] Driving from [XXX] to [XXX] Notice a slight gasoline smell in the car. I figured it was traffic smog. [XXX] I noticed the inside of the car still smelled of gasoline.

NHTSA #: 11569390
criticalELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE
Filed: Nov 2022

Catalytic Converter kept getting hot, was at dealership for a recall on engine in May 2022, light kept coming on and off.

NHTSA #: 11492019
criticalELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
Filed: Aug 2022

Kia Motors America (Kia) is recalling certain 2012-2016 Kia Soul vehicles equipped with 1.6L Gasoline Direct Injection (GDI) engines. High exhaust gas temperatures may damage the catalytic converter, possibly resulting in abnormal engine combustion and damage to one or more of the engine's pistons and possible piston connecting rod failure.

NHTSA #: 11479537
criticalELECTRICAL SYSTEM
Filed: Mar 2022

The rotating contactor switch for the heat/air conditioning fan on the dashboard appears to get very hot on the internal side. This resulted in discoloration of the plugs on the back side of the control panel, and melting of the contactor housing within the control box.

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NHTSA #: 11455949
criticalELECTRICAL SYSTEM,SEATS,UNKNOWN OR OTHER
FireFiled: Dec 2021

For a week or two when I turned the heated seat on I would often feel a very intense heat from the seat back when it started up for a period of time. I had just recently had a back injury so I thought perhaps my back was being overly sensitive.

NHTSA #: 11442951
criticalELECTRICAL SYSTEM,UNKNOWN OR OTHER,VISIBILITY/WIPER
Filed: Sep 2021

When switching from AC to heat, moisture starts spraying from vents, rapidly dripping on floor and completely fogging up windows causing zero visibility. I was forced to pull off roadway for fear of a collision. It then takes at least ten minutes for the moisture to stop and the windows to clear.

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NHTSA #: 11433588
criticalELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE
FireFiled: Dec 2020

Upon parking my car I noticed the engine was on fire. Smoke and flames were coming from up under the hood. The car was declared a total loss by my insurance company and the fire was deemed electrical in nature.

NHTSA #: 11378375
criticalELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,SEATS
Filed: May 2019

When I press the gas the voltage is high and amplifier my heart feels as if its going to burst my kids nose bleed and they get sick when air is on the smell is bad in cruise control around certain vehicles is speeds up on its on...I've noticed altered parts and the insurance info is altered my boyfriend [xxx] bought car 11/2019 from kia of greer only one owner the mileage on papers is wrong and so it is online...I hear someone in and out car at nights boyfriend said leave it alone missing id social birthcertifcates oit dash when running out to see who was at car door was left opened the center of my head burns when driving the vehicle became dizzy 1/2019 almost feel asleep the thing is the vehicle is in his name not mine but insurance has his disabled brother down as primary driver my drivers record is wrong my mother accidents or on mine her phone and breached old email was on the account me and kids are victims of foreign organized crimes...

NHTSA #: 11210227
criticalELECTRICAL SYSTEM,ENGINE
FireFiled: Nov 2018

I was getting ready to merge onto the interstate when I heard noise coming from the engine compartment. When I got onto the interstate the car would not accelerate, so I pulled over to the shoulder, and the engine died. Smoke was coming from under the hood, and two men in two vehicles stopped and opened the hood and flames were coming out from under the hood.

NHTSA #: 11153156
criticalELECTRICAL SYSTEM,STRUCTURE,ENGINE
FireFiled: Oct 2018

Car was in good condition and well maintained according to manufacturer's service schedule. It was last serviced on 7/31/18 when it passed nys inspection. The owner was informed on 9/18/18 @ 7:03 pm by daughter that car started making a strange sound on 9/17/18.

NHTSA #: 11133366
criticalELECTRICAL SYSTEM
Filed: Jul 2016

Driving this car high speeds (freeway) for longer periods of time (30 minutes or more per day) for more than 3 consecutive days affects my overall health and ability to drive the car.

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NHTSA #: 10885663
highELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ENGINE
Filed: Aug 2024

I have a 2016 Kia soul. Second owner. 144,000+ miles.

NHTSA #: 11608995
highELECTRICAL SYSTEM
CrashFiled: Mar 2024

The contact owns a 2016 Kia Soul. The contact stated that while driving at approximately 40 MPH, the battery, steering, and ABS warning lights were illuminated. The steering wheel then seized.

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NHTSA #: 11578942
highELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
Filed: Jun 2023

During normal driving operation, the car makes a loud bang and the drive system shuts down. The dash lights remain on indicating that the main drive battery needs to be checked. I've had to coast to the side of the road each time as there is no power at all.

NHTSA #: 11528891
highELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
Filed: Feb 2021

I was on the freeway in the fast lane and my car started acting like it wanted to stall. The engine light came on briefly and went away. I hit the gas to try to get over to the right lane so that I could exit the freeway and nothing was happening with the RPM it would not go over 2 and I thought I was going to stall on the freeway.

NHTSA #: 11397460
highELECTRICAL SYSTEM,ENGINE
Filed: Jan 2021

Tl* the contact owns a 2016 kia soul. The contact received notification of NHTSA campaign number: 20v389000 (power train, electrical system). The contact received a courtesy service and software update.

NHTSA #: 11390077
highELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
Filed: Jan 2020

While driving the car in a shopping mall parking lot the vehicle stopped running. The entire electrical system of the vehicle shut down. No electric power in the vehicle would work.

NHTSA #: 11297390
mediumELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,UNKNOWN OR OTHER
Filed: Mar 2026

I can not gain speed. The dealership says it’s the catalytic converter and there is an active recall for this on Kia souls. They previously did recall work to my car but now the catalytic converters not showing as a recall

NHTSA #: 11723044
mediumELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,UNKNOWN OR OTHER
Filed: Jan 2026

The Instrument Cluster, the Speedometer and "NOW" the Odometer are not working--absolutely dead. "NOW" is in caps because to my surprise I noticed just recently that the Odometer is not working. In April 2021, after several weeks of waiting for the repairs to be finished, a Kia dealer, PEAK KIA in Colorado replaced the Instrument Cluster because of the faulty Speedometer.

NHTSA #: 11709908
mediumELECTRICAL SYSTEM
Filed: Sep 2025

Inhibitor Switch has to be replaced. 2017 vehicles had a recall, dealership wants 747.00 to fix same when a recall for same a year later?

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NHTSA #: 11689136
mediumELECTRICAL SYSTEM
Filed: Dec 2024

The battery on this vehicle is absolutely worthless. If tales 8 hours to charge and on a full charge it will get 37 miles. The dealership refuses to replace it and the I owe over 10k on the vehicle.

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NHTSA #: 11632017
mediumELECTRICAL SYSTEM,ENGINE
Filed: Apr 2024

Kia is refusing to repair a 2016 Soul subject to NHTSA recall No.

NHTSA #: 11584067
mediumELECTRICAL SYSTEM,UNKNOWN OR OTHER
Filed: Apr 2024

Bought car in March 2023, two days after purchasing the light came on with code 0456. Which is a small evap leak. Got multiple fixes with various mechanics including dealer.

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NHTSA #: 11581646
mediumELECTRICAL SYSTEM,UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM
Filed: Feb 2024

Kia issued a safety recall for battery (thus is an all electric Sol) and we dropped it to the dealer for repair. Since then Kia has replaced the battery and updated software several times with no results. We continue to receive a battery warning and unable to charge the car.

NHTSA #: 11571157
mediumELECTRICAL SYSTEM
Filed: Sep 2023

The contact owns a 2016 Kia Soul. The contact stated while driving at an undisclosed speed, he became aware that the vehicle was not calculating accurate EV range and was fluctuating abnormally. After closer observation, the contact became aware that the vehicle was unable to reach a FULL charge and would only reach 80% charge.

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NHTSA #: 11546581
mediumELECTRICAL SYSTEM
Filed: Sep 2023

The contact owns a 2016 Kia Soul EV. The contact stated that on several occasions while the vehicle was on the charging port, the vehicle failed to hold the charge and only displayed an 83 percent charge.

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NHTSA #: 11545156
mediumELECTRICAL SYSTEM,EXTERIOR LIGHTING
Filed: Sep 2023

The headlights will turn off and on randomly without warning. My driving panel shows no indicator or warning lights. This is an ongoing and extremely dangerous issue.

NHTSA #: 11543111
mediumELECTRICAL SYSTEM,ENGINE
Filed: Jul 2023

The check engine light came on a day after I bought the car and never went off it read for several code’s including a catalytic converter fuel cap timing solenoid all which I replaced and the light still was on after oil changes it was discovered there is a low oil condition and the engine needed to be replaced and a few months later the car stopped running and it needs a new engine the dealership knowingly sold that vehicle to me in that condition and they won’t even fix it.

NHTSA #: 11533289
mediumELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
Filed: Jul 2023

Ive gotten 3-4 tuneups every year for the past 4 years.

NHTSA #: 11531103
mediumELECTRICAL SYSTEM,EXTERIOR LIGHTING,ENGINE
Filed: May 2023

January 2021 starting burning engine oil. Have been to the kia dealership numerous times complaining. Negative results regarding the situation.

NHTSA #: 11524745
mediumELECTRICAL SYSTEM,ENGINE,VISIBILITY/WIPER
Filed: May 2023

The car was recalled in 4/2019 for a repair. I purchased the car 8/2020. The repair indicated catalytic converter assessment to ensure that the engine did not need to be replaced.

NHTSA #: 11523138
mediumELECTRICAL SYSTEM,ENGINE,VISIBILITY/WIPER
Filed: May 2023

CARMAX sold a recalled vehicle in 2019 in 2020. KIA has still improperly repaired the vehicle the car is still doing the exactly same thing it was doing. That lead to the repair.

NHTSA #: 11523358
mediumELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE
Filed: Apr 2023

Car cuts off when idling. I took it to the mechanic several times and they produced the issue once but could not diagnose and would give it back to me at no charge. When it cuts off the RPMs will sometimes stay at 0 even when I start the car again.

NHTSA #: 11517189
mediumELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE
Filed: Jul 2022

my car starting making knocking noises and as im on the interstate my speed was 70 but I was not going 70 and I never had any trouble out of my car

NHTSA #: 11473719
mediumELECTRICAL SYSTEM,EXTERIOR LIGHTING
Filed: Aug 2021

The lights flickered and I lost both head lights. Head light bulbs keep going out randomly. Sometimes both at the same time.

NHTSA #: 11429527
mediumELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
Filed: Mar 2021

Seems the check engine light comes on and off and when taken to the dealership. They cant find nothing wrong with it. The check engine light can stay on for days and the engine runs ruff.

NHTSA #: 11405811
mediumELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE
Filed: Mar 2021

Check engine light on more than off or so it seems. Engine code p0s0a. Dealer attempts to fix.

NHTSA #: 11400042
mediumELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
Filed: Jan 2021

First, a couple of weeks ago my check engine light comes on and my engine temperature gauge stops working properly. It starts taking about 15 minutes for my engine temperature gauge to show the engine is warmed up. After about two days the engine light goes off by itself.

NHTSA #: 11389978
mediumELECTRICAL SYSTEM,EXTERIOR LIGHTING
Filed: Aug 2020

I keep having a reassuring issue with my headlights multiple times I have taken the vehicle to the dealer paying to get the issue fixed. Spending countless dollars on this issue for the problem to continue. The kia dealers keep changing parts out and nothing has helped.

NHTSA #: 11351890
mediumELECTRICAL SYSTEM
Filed: Jun 2020

HEADLIGHTS RANDOMLY WILL FLICKER, AFRAID THEY WILL STOP WORKING WHEN DRIVING AT NIGHT. I NOTICE IT WHILE DRIVING. *TR

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NHTSA #: 11330133
mediumELECTRICAL SYSTEM,ENGINE
Filed: Jun 2020

TL* THE CONTACT OWNS A 2016 KIA SOUL. THE CONTACT STATED THAT WHILE HIS WIFE WAS IN A PARKING LOT WITH THE VEHICLE IDLING, THE VEHICLE STALLED WITHOUT WARNING. AN INDEPENDENT MECHANIC INSPECTED THE VEHICLE AND INFORMED THE CONTACT THAT THE BATTERY AND STARTER FUNCTIONED AS DESIGNED. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 112,000.

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NHTSA #: 11327713
lowELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE
Filed: Aug 2025

Unknown

NHTSA #: 11681241
lowELECTRICAL SYSTEM
Filed: Feb 2021

The uvo system which includes the backup camera has failed. Kia should be required to replace as a safety item at no charge, just like tesla is required to do for their failed screens.

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NHTSA #: 11394315
lowELECTRICAL SYSTEM,UNKNOWN OR OTHER
Filed: Jan 2020

I have a kia soul ev because this is the battery that decreases the number of kilometers per day by day I think the battery has a problem

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NHTSA #: 11298200
lowELECTRICAL SYSTEM,EXTERIOR LIGHTING
Filed: Jul 2019

Headlights flicker during use, especially when using the turn signals.

NHTSA #: 11229669
lowELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC),ENGINE
Filed: Mar 2019

My car was not starting. I do not drive it everyday and began to think it was the battery. I had it tested at the auto zone and thery said it was great no problems.

NHTSA #: 11190267

Other 2016 Kia Soul Issues