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2019 Kia Sorento Other Problems

58 owner-reported other complaints from NHTSA data

58
Complaints
1
Crashes
3
Fires
Jan 2019Dec 2025
Date Range

Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.

Owner Complaints (58)

criticalUNKNOWN OR OTHER
FireFiled: May 2025

I’m contacting you regarding my 2019 Kia Sorento (VIN: [XXX] ), which was completely destroyed in a fire on [XXX]. I had gone for a run at the city park, and as I was walking back, I saw my vehicle in flames. Police were already on-site, and just as I approached, the back windshield exploded.

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NHTSA #: 11660585
criticalUNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE
Filed: Jan 2025

The forward collision system warning system the warning that it's not working stays on for a couple of days then goes off but then it comes back on. My other problem is the Pearl White paint is peeling off the hood and roof of my Sorento. Kia said not their problem because it has 80,000 miles.

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NHTSA #: 11634853
criticalUNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM
Filed: Oct 2024

I have a 2019 Kia Sorento EX V6 with 65,000 miles. Recently started smelling fuel and had someone look at it. I was told there is a fuel leak above the left side of the tank in the evaporative line.

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NHTSA #: 11621026
criticalUNKNOWN OR OTHER
Filed: Sep 2024

While driving on the interstate my panoramic sunroof exploded glass flew out, and if the window had been open, it would’ve hurt the people inside. It sounded like a gunshot. My vehicle is currently at a dealership.

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NHTSA #: 11616977
criticalUNKNOWN OR OTHER,ENGINE,FORWARD COLLISION AVOIDANCE
Filed: Sep 2024

Possible components/systems with issues: Engine, Suspension, Electrical, Emergency Parking Brake and Auto Hold, Back-Up Camera, Parking Collison Warning, et al Been trying to get my vehicle issues resolved. I have not been able to enjoy nor use my vehicle. I've had numerous repeat service appointments.

NHTSA #: 11615304
criticalUNKNOWN OR OTHER,ENGINE
Filed: Jul 2024

Oil light has come on intermittently, so we took the car into the Kia dealership in May before we hit 60k miles, the limit of our warranty. We were told they drained the oil, checked everything, and didn't find any issues.

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NHTSA #: 11603462
criticalUNKNOWN OR OTHER
Filed: Jun 2024

I was driving on the freeway at approx. 65mph and my panoramic glass roof exploded. It was so loud and very frightening.

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NHTSA #: 11597803
criticalUNKNOWN OR OTHER,VISIBILITY
Filed: Nov 2023

As I was merging off of a ramp onto the expressway my sunroof exploded causing glass to go everywhere almost causing me to crash the vehicle. No cars were present around me to kick up debris to hit the vehicle, and there were no potholes or anything for me to hit.

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NHTSA #: 11553174
criticalUNKNOWN OR OTHER,SERVICE BRAKES
Filed: Oct 2023

My wife was driving and this is what she had happen—I was at the atm, put my car in park. I was to short to reach the atm so I cracked the door open just enough to reach out to the atm to do what I needed to do, when the car jumped out of park into somehow it rolling forward.I then fell out of the car head first, smashing my knee and arm in the ground, then getting run over by the Kia.

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NHTSA #: 11550023
criticalUNKNOWN OR OTHER,VISIBILITY
Filed: May 2023

2019 KIA Sorento SXL SPONTANEOUS SUNROOF EXPLOSION, 05/06/13 Car is still under warranty. Conditions: --Open, well maintained highway, nothing nearby (overpass, trees, traffic, etc) to suggest the sunroof was damaged by any foreign object. --Clear, dry, predominately straight roadway, time of day about 7:30pm, temperature about 70°, very light traffic.

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NHTSA #: 11522315
criticalUNKNOWN OR OTHER
FireFiled: Apr 2023

While traveling on the interstate, the vehicle caught fire with no warning.We were heading out on vacation, so we had lots of things packed in the car. The fire started in the rear of the vehicle, and was extinguished by a passer by with a fire extinguisher, but re-ignited. it burned VERY fast.

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NHTSA #: 11516245
criticalUNKNOWN OR OTHER
Filed: Mar 2023

Recalled for manufacturer installed tow hitch harness that can cause fire. Causing fire to my home and other vehicles. I have had this vehicle since new and have been parking it in my garage all of these years and now Kia is just now notifying the owners.

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NHTSA #: 11512828
criticalUNKNOWN OR OTHER
FireFiled: Oct 2022

While I was driving on the NJ Turnpike near Newark, NJ, I saw black smoke coming in the front windows that I had open about 3 inches each. I immediately pulled into the shoulder of the highway and turned the cars ignition off. By the time I got the car in Park and turned it off the entire front cabin of the car was so thick with smoke that I couldn’t see or breathe.

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NHTSA #: 11491543
criticalUNKNOWN OR OTHER
Filed: Oct 2022

The Transmission for my 2019 Kia Sorento V6 AWD stumbles and hesitates when accelerating. It is a safety issue. When I attempt to accelerate the transmission does not engage for a second or two which is critical in normal driving.

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NHTSA #: 11488103
criticalUNKNOWN OR OTHER
Filed: Jan 2020

Friday on an open street (no bridge or any other external force known) my sunroof basically imploded covering my passenger driver and myself in 1000 of glass pieces. I was lucky there were no subsequent injuries since I slowed down and hit the break and noone crashed into my car

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NHTSA #: 11299111
highUNKNOWN OR OTHER,ENGINE
Filed: Sep 2023

Engine Trouble: 1. Throttle Actuator Control (past issue, not sure if problem still exists). Combustion Issue: (past and present) engine consuming excessive amounts of oil.

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NHTSA #: 11547510
highUNKNOWN OR OTHER
Filed: Mar 2020

Gap in the carpeting at the third row. The separation of the carpet was not something we knew about because it was hidden by dealer prep. It was discovered the first time we used the 3rd row for our grand children and were also installing better floor mats.

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NHTSA #: 11316124
mediumUNKNOWN OR OTHER
Filed: Dec 2025

The paint peeled off on my hood in several places and on the fenders, I was driving in the rain and a big sheet of the paint on my hood peeled off and flew up on my windshield on the driver side causing me to run off the road because I couldn’t see, I took it to the Jenkins Kia dealership in Ocala, Fl and was told by the service people there that they would not fix it that it was my responsibility, they were very rude even though I was really shaken after running off the road now I have small rust spots all over my car , can you please help me?

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NHTSA #: 11705940
mediumUNKNOWN OR OTHER,ENGINE
Filed: Sep 2025

My car is consuming oil. I was two and a half quarts down when I checked it and the oil light never came on! I'm glad I checked it when I did!

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NHTSA #: 11685249
mediumUNKNOWN OR OTHER,BACK OVER PREVENTION
Filed: Aug 2025

I bought this car back in January 2024. I had it for about a week and the check engine light came on. When I had it read it was a torque converter clutch solenoid.

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NHTSA #: 11679293
mediumUNKNOWN OR OTHER
Filed: Mar 2025

My oil level in my car keeps going low. Service department at Kia states they cannot find another problem. I’ve had regular oil changes.

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NHTSA #: 11649301
mediumUNKNOWN OR OTHER
Filed: Feb 2025

Vehicle has frequent oil consumption issues. It’s burning oil way too fast and causing a potential issue with the engine. According to the staff at the car shop, there is no way to fix it.

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NHTSA #: 11645267
mediumUNKNOWN OR OTHER
Filed: Dec 2024

Snow White Pearl Paint, there are several vehicles including mine that have peeling paint all over the vehicle, in both Kia and Hyundai vehicles, the paint peels when it rains or anything else!

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NHTSA #: 11630983
mediumUNKNOWN OR OTHER
Filed: Sep 2024

My 2019 Kia Sorento review camera gets water in it and makes it difficult to see. I see NHTSA 23V639000 is a recall. With my VIN number the Kia dealer does not see a recall for this, but there should be.

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NHTSA #: 11615080
mediumUNKNOWN OR OTHER
Filed: May 2024

The oil light has start to flicker on & off since January 8, 2024. I was told it was defective oil pressure switch. I was also told that my oil pan is leaking too which I have had fixed multiple time.

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NHTSA #: 11591243
mediumUNKNOWN OR OTHER
Filed: Mar 2024

I bought this car in October of 2019 off of the show room floor and around July 15, of 2022 the paint on the hood of my car just started peeling for no reason. Over time the peeling has increased rapidly. I would like for this to be fixed.

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NHTSA #: 11577744
mediumUNKNOWN OR OTHER
Filed: Mar 2024

Fuel pump leaking gas due to faulty design

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NHTSA #: 11577144
mediumUNKNOWN OR OTHER
Filed: Mar 2023

It might not seem like a big deal but I've owned a 2016, 2018 and now 2019 Kia Sorento and all 3 yrs. the luggage lamp, or (dome light), does not work. I have brought this issue up about all 3 vehicles.

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NHTSA #: 11513343
mediumUNKNOWN OR OTHER
Filed: Oct 2022

The pearl paint is chipping off exposing the metal underneath. I’ve contacted the dealer in Clermont, Fl twice trying to receive help with no results. I’ve also contacted KIA corporate and have been told my 2019 is no longer covered for paint.

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NHTSA #: 11488684
mediumUNKNOWN OR OTHER
Filed: Jul 2022

On July 21 year 2022 my Kia Sorento was stolen. I am Under the impression that Kia did not fix the problem of the ease of getting into a locked car as well as fixing the problem of how easy it is to start the engine and drive off. I am very disappointed and will never buy a Kia product again.

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NHTSA #: 11475620
mediumUNKNOWN OR OTHER
Filed: Jul 2021

I was driving at 65 MPH on the freeway. The weather was clear and the road is clear and there was no traffic. While I was driving, I heard a loud explosion and heard wind right after.

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NHTSA #: 11424892
mediumUNKNOWN OR OTHER
Filed: Oct 2019

2019 kia sorento, purchased on 8/11/19 that has had an issue with vibration since day one.. One dealership told me that it was flat spotted tires and that I would need to take it back to the dealership where it was purchased. Dealership where it was purchased said it was high radial force on two tires and replaced those two.

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NHTSA #: 11269111
mediumUNKNOWN OR OTHER,ENGINE
Filed: Oct 2019

Our new 2019 kia sorento ex v6 engine and new 8 speed transmission surging and hesitation really bad, especially in lower rpms. We have had it into service 5 time now but nothing has worked to fix the issue. When pulling out onto the highway it will hesitate and surge, this is very dangerous!

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NHTSA #: 11268049
mediumUNKNOWN OR OTHER
Filed: Feb 2019

I was driving in a normal freeway, beautiful day, suddenly for not reason my fron windshield got a crack, out of the blue, very scary.

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NHTSA #: 11180092
mediumUNKNOWN OR OTHER
Filed: Jan 2019

Blind spot warning quits after extended driving in heavy rain. Which I understand but it will not work for a week or so after. Dealer worked on it twice already.

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NHTSA #: 11165785
lowUNKNOWN OR OTHER,ENGINE
Filed: Feb 2026

Vehicle starting 'eating' excessive amounts of oil about 95,000 miles. We are now about 115,000 miles and I am adding nearly 5 quarts of oil every 3,000 miles

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NHTSA #: 11720178
lowUNKNOWN OR OTHER
Filed: Feb 2026

Shifter stuck in park

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NHTSA #: 11718415
lowUNKNOWN OR OTHER
Filed: Feb 2026

BCM went out causing the shifter to not shift out of park. Reading online shows this is a very common issue with Kia vehicles

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NHTSA #: 11715840
lowUNKNOWN OR OTHER
Filed: Feb 2026

I took my 2019 Kia Sorento to Alan Jay Kia 0n 12/05/2025 because of the 2 slits on the top of the dashboard. I spoke to the Service Manager, and he sent the General Sales Manager out to take pictures of the dashboard. He stated that the slits are outlines of the air bag.

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NHTSA #: 11715986
lowUNKNOWN OR OTHER
Filed: Dec 2025

A noisy steering wheel column while driving ,car suspension was check everything was ok

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NHTSA #: 11707323
lowUNKNOWN OR OTHER
Filed: Dec 2025

I have a huge paint peeling situation on the roof of my vehicle. I do have a white Kia Sorrento and there is about a 24" by 6" spot where the paint is either peeling or is gone. It's directly above my front window on the roof of the vehicle.

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NHTSA #: 11702763
lowUNKNOWN OR OTHER
Filed: Dec 2025

When I purchased this car in 2020 it had approximately 30,000 miles on it and the paint was already flaking in one place. The paint is snow white pearl and it is now flaking in several places. I would like to request an investigation into this specific paint and flaking issues.

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NHTSA #: 11702415
lowUNKNOWN OR OTHER
Filed: Nov 2025

Exterior paint (Snow White Pearl) has delaminated resulting in chipping in several places on the hood. This has been previously identified in 5 other NHTSA complaints (11663682, 11636915, 11630983, 11521467, 11498038). The root cause of the issue seems to be a known (but unconfirmed) manufacturer paint defect by Kia.

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NHTSA #: 11700960
lowUNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM
Filed: Sep 2025

My sorento started smelling like gas , inside & outside. Worse when I stop driving. The fuel pump pressure hose (that’s in a compartment under my backseat) is spraying fuel everywhere inside the compartment it in.

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NHTSA #: 11689821
lowUNKNOWN OR OTHER
Filed: Jun 2025

Pearl white paint peeling off doors, hood, roof…less than 40,000 miles

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NHTSA #: 11669118
lowUNKNOWN OR OTHER
Filed: May 2025

Hi, my car has increased oil consumption.every week, iam toping off the oil, 1 qrt every week now.I brought this to kia's attention, had the test done as they suggested.they offerred me only this: a/c evap clean, coolant fluid exchange, spark plug replace, 3 pt induction svc, which doesnt fix the problem. I also wanted the existing recall to be adressed, but they ignored.

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NHTSA #: 11663132
lowUNKNOWN OR OTHER
Filed: Apr 2025

Paint is peeling. Only have 100,000 miles. Paint is peeling off badly.

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NHTSA #: 11652081
lowUNKNOWN OR OTHER
Filed: Dec 2024

Paint just peeling off

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NHTSA #: 11629119
lowUNKNOWN OR OTHER
Filed: Sep 2024

Delamination of white pearl paint on my car hood and roof.

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NHTSA #: 11615069
lowUNKNOWN OR OTHER
Filed: Jul 2024

The paint on Pearl white Kia Sorrento 2019 is beginning to chip and peel

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NHTSA #: 11603323
lowUNKNOWN OR OTHER
Filed: Oct 2023

Unknown- Paint is peeling excessively. Coming off and sheets.

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NHTSA #: 11548266
lowUNKNOWN OR OTHER
Filed: Sep 2023

Paint is chipping and peeling off, we notified Kia and they did an estimate and told us it was out of warranty. We took the vehicle to another body shop who told us that they were seeing many of these Kia's with the same issue. They told us that it is due to UV rays penetrating the paint and causing the primer to get chalky, which causes the paint to delaminate chip and peel.

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NHTSA #: 11544796
lowUNKNOWN OR OTHER
Filed: May 2023

UNKNOWN: Rapid DELAMINATION of paint (Snow White Pearl). Metal that is not protected, will lead to accelerated and premature rusting. Many Kia owners with Snow White Pearl paint have been encountering the same problem.

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NHTSA #: 11521467
lowUNKNOWN OR OTHER,LANE DEPARTURE,FORWARD COLLISION AVOIDANCE
Filed: Apr 2023

Screen turned off and then lights on dash started flashing. ABS, power steering, blind spot warning, tire monitoring failed. Battery light was flashing.

NHTSA #: 11518533
lowUNKNOWN OR OTHER
Filed: Mar 2023

Paint peel off in my vehicle

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NHTSA #: 11510834
lowUNKNOWN OR OTHER
Filed: Jul 2022

My vehicle was stolen in a parking lot full of other vehicles. I now know about the design flaw, making it easy for Kias to be stolen. This needs to be resolved immediately via a recall by Kia to fix this flaw and to prevent other Kia owners from going through this.

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NHTSA #: 11473670
lowUNKNOWN OR OTHER
CrashFiled: Aug 2021

I was driving along the road on a light traffic day, I approaching an intersection when the traffic light turned red, I tried engaging brakes and they would not engage. As I approached the intersection I became fearful of colliding with multiple vehicles and due to brakes failing I encroached the intersection when I was T-boned by another driver.

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NHTSA #: 11429351
lowUNKNOWN OR OTHER
Filed: Oct 2018

In any dark area when using low beams are used a shade comes down across front windshield and you can not see out in motion and stationary dark city streets , back rds.any where it is pitch dark.

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NHTSA #: 11142824

Other 2019 Kia Sorento Issues