2019 Kia Sorento Electrical Problems
61 owner-reported electrical complaints from NHTSA data
Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.
Owner Complaints (61)
On December 16, 2025 at approximately 0830 hrs. EST my wife attempted to start the above vehicle. There was an "odd" odor in the garage by the vehicle at the time.
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Upon starting my vehicle after going to the grocery store, the ABS, ESC, Check Forward Collision-Avoidance Assist System, and Auto Hold warning lights illuminated. The cruise control was then inadvertently deactivated. When vehicle is started the Check Forward Collision error comes on.
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Infotainment/back up camera failure when reversing and while driving today. Kia corporate has been aware of issue since April 2021 and has yet to resolve to attempt to fully diagnose. Dealership claimed they checked "every" wiring harness for water exposure due to ongoing water issues from dash.
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Vehicle would not turn off. had an earlier issue this day with loss of controls of anything electrical on steering wheel/dash/infotainment center. When vehicle was turned off and keys removed electrical compents would not turn off, Radio/AC/Fan.
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ongoing headlight malfunction since 2022, ongoing electrical issues with vehicle. vehicle headlight does not work on multple occasions despite being serviced at the dealership and replaced 4 times in 2 years. this occurs to both headlights.
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back up camera/infotainement screen went black while backing up twice in driveway. About 10 minutes later infotainment center restarted it's self and prompted me to verify safety while driving. Kia case manager emailed directly due to open case regarding ongoing electical issues causing accident earlier in year.
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infotainment screens failed while driving. As a result call failed and this makes hands free phone usage unavailable. Kia case manager emailed directly due to open case regarding ongoing electical issues causing accident earlier in year.
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infotainment screens failed while driving after failing 3 days prior on 7/3/2022. As a result this makes hands free phone usage unavailable. This is also a safety concern due to distracting the driver..
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blind spot collision system failure ongoing off and on since 2021 alarms are a distraction while driving 70 on highway roads when it is icy kia aware of issue due to multiple cases opened
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Check forwarded collision was on and it has disabled my traction control and ABS light was on kia had me make an appointment 3 weeks out.
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I was driving down the road, no service lights were on and my car backfired twice and was engulfed in flames within seconds. My car completely burned, it was a total loss, but I’m being told my vehicles VIN wasn’t included in the recalls when it very well should be.
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Driving to the store and l smell smoke. Pull up to Walmart entrance because l seen a fireman going in. So, l got out to ask him to come help me l smell smoke by time l got back to the car fire started.
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What component or system failed or malfunctioned, and is it available for inspection upon request? Infotainment center and back up camera failure as well as multiple other system failures that have been ongoing since 2020 after water damage when AC drain hose backed up.
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Unknown, heard a pop when starting the vehicle, got out to look under the hood, and found smoke and then fire coming from under the hood. Fire report was filed and insurance claim was made. Insurance company deemed it a total loss.
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My vehicle has the leaking oil pressure sensor. I have brought my car to Kia multiple times since either 65-89k based on loosing too much oil between oil changes with NO check oil light. I lost an extreme amount of oil between 113k and 115k after they changed my filter and checked my oil levels.
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Unknown Shortly after purchasing this (6 to 8 weeks) rainwater began collecting and falling into the cabin from the dash area when turning. Not long after this started occuring I began to have issues with the infotainment center or other electrical items in the car sporadically restarting while driving.
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2019 Kia sorento caught on fire while driving. Drivers behind my wife saw flames coming from under motor. They signaled her to pull over and she got out just in time before entire car went up in flames.
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Left side steering wheel control buttons for radio volume, muting, changing stations, changing radio modes, phone and phone hang up intermittently fail to function. Problem occurs almost daily and last anywhere from a few seconds to 15-20 minutes. The dealer service advisor has seen the issue at least 3 times but but the time it gets to the mechanic the problem resolves itself.
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This morning my 2019 Kia Sorento lost power all while driving on a busy highway going 70 miles per hour. When this occured the battery light flashed twice and then the instrument cluster had all warning lights. Then the cluster started flashing and the infotainment center lost power.
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Adding to NHTSA Safety Issue ID # 11685509. The car was taken back to the dealership on 9/8/2025 and the maintenance department was showed were the Junction box that controls a lot of safety features could be the issue and why normal diagnostics tools used could not isolated the issue to it.
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Vehicle has LKA FCA and HBA error lights on. Dealer inspection found Active DTC C180508 LKAS Can-Signal error. C160649 ECU Software Error.
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about an hour after earlier incident below we went to the beach. After unloading beach items and children I realized that the elctrical components of the vehicle were still running. The vechicle was off.
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Multiple infotainment center errors while driving from Wisconsin to Michigan. Freezing and then restarting as if the car was just started. Occasionally freezing on the safety acknowledgement screen.
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Infotainment center glitching while driving, Restarting as if the car was just started. Dealership, Taylor Kia Toldeo refused to address because it was not occuring the moment it was brought into the dealership. Attempted to resolve with KIA after ongoing issues but they do not feel that this is a safety concern or feel it needs to be investigated appropriately.
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Infotainment center glitching. Recent water issue. Mold smell after water issue.
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infotainment center issues after recent a/c drain hose issue and water pouring out of dash compartment due to design flaw. Concerned about water contributing to electrical issues.
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Infotainment center no longer has option for date/time. Option is grayed out. Dealership had vehicle for 89 days and returned it not fixed after claiming they resolved everything.
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Vehicle had water falling from dash while turning. Sizzling/Hissing noise with water sloshing around in dash area. Vehicle was returned by dealership with soaking wet carpet and horrible smell after appointment a week later.
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Vehicle had water falling from dash while turning. Sizzling/Hissing noise with water sloshing around in dash area. Asked by dealer "where do you keep it parked" I asked them where they kept it parked back because it was purchased 8/15/2019 and began making the noises in early october when we got rain.
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electronic functions of vehicle was unresponsive. unable to turn off radio. unable to change volume.
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backup camera and infotainment screens failed while driving 4/7/2023. As a result this makes hands free phone usage unavailable as required by michigan law. This is also a safety concern due to distracting the driver.
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My car will not turn on, there was no warning light or maintenance required message. Also the two passenger seats recline back but will not go back to forward position.
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What component or system failed or malfunctioned, and is it available for inspection upon request? Infotainment screen and back up camera, it is available for Kia at anytime they choose. A complaint has been filed with kia and they have yet to respond.
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I began smelling burnt plastic and my battery light came on in my dashboard. Shortly after, all the warning lights came on in my dashboard (engine, ABS, traction control, etc). My vehichle wound up dying completely on the side of the road.
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The power windows are a safety hazard. They are all on an automatic feature, so when you touch the button they will either go down or go up all the way, and you cannot stop them. It's impossible to put the window down or up part of the way.
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Tl* the contact owns a 2019 kia sorento. The contact took the vehicle to atlanta west kia (1301 thornton rd, lithia springs, ga 30122) because the check engine warning indicator was illuminated. The dealer determined that the knock sensor needed to be replaced and ordered the part.
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I was out of town when my airbag warning light came on, indicating a problem with the vehicle's airbags. I contacted kia and was told the repair should take 2-4 hours. However, after trying a fix the dealer discovered that a wiring harness in the front console was faulty and needed to be replaced.
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I received a safety recall letter from Kia America July 2023 and Dec 2024 and called Jerry Seiner Kia Salt Lake City and they will not help me. I then called Kia customer care number on the recall letter 800-333-4542 and it goes to roadside assistance and they cannot help me. I then called the USGOV safety hotline listed on the recall letter 888-327-4236 and that goes to Coach Elkhart.
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My car has been in recall with Kia motors and nothing has been changed or done
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Infotainment center glicthing while driving, Restarting as if the car was just started. Attempted to resolve with KIA after ongoing issues but they do not feel that this is a safety concern or feel it needs to be investigated appropriately. This occurs when driving typically on the highway because most of my travel is highway.
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While parked in a parking lot I attempted to lower the volume of the radio and the buttons were not responding. Attemped to turn off infotainment center and it would not respond. A call came in and my phone was connected and car would not allow me to answer call.
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Infotainment center glicthing while driving Attempted to resolve with KIA after ongoing issues but they do not feel that this is a safety concern or feel it needs to be investigated appropriately. This occurs when driving typically on the highway because most of my travel is highway. When this occurs it is a distraction for the driver.
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Infotainment center glitching while driving and using back up camera, Restarting as if the car was just started. Attempted to resolve with KIA after ongoing issues but they do not feel that this is a safety concern or feel it needs to be investigated appropriately. This occurs when driving typically on the highway because most of my travel is highway.
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Infotainment center continues to have issues/restarting as if the car was just started. Attempted to resolve with KIA after ongoing issues but they do not feel that this is a safety concern or feel it needs to be investigated appropriately. This occurs when driving typically on the highway because most of my travel is highway.
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all electrical screens went black while driving including those on the instrument cluster Attempted to resolve with KIA after ongoing issues but they do not feel that this is a safety concern or feel it needs to be investigated appropriately. The ongoing infotainment screen failure occurs when driving typically on the highway because most of my travel is highway.
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Infotainment center glitching while driving, Restarting as if the car was just started. Recent water issue behind dash due to "design flaw" of A/C drain. Ongoing mold/musty smell.
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Infotainment center glitching while driving, Restarting as if the car was just started. Attempted to resolve with KIA after ongoing issues but they do not feel that this is a safety concern or feel it needs to be investigated appropriately. This occurs when driving typically on the highway because most of my travel is highway.
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About an hour after getting a car wash I noticed that the infotainment center was having issues. It would restart as if the car was just turned on and freeze. It also went black then back to the start with KIA logo.
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Infotainment center failure/glitching. It would restart as if the car was just turned on and freeze. It also went black then back to the start with KIA logo.
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infotainment center glitching. restart as if the car was just turned on and freeze. It also went black then back to the start with KIA logo.
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infotainment center glitching and restarting while driving at random times. would restart to kia logo and then freeze on the saftey message. this interferes with navigation and is a distraction while driving.
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infotainment center glitching Attemped to resolve with KIA but they do not feel that this is a safety concern or feel it needs to be investigated appropriately. This occurs when driving typically on the highway because most of my travel is highway. When this occurs it is a distraction for the driver.
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Infotainment center failure that hat been ongoing since 2019 and Kia will not address
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Back up camera failure while attempting to drive. Ongoing since water issues in 2019 due to "manufacturers design flaw". Manufacturer will not resolve.
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Attempted theft with injury Kia's reputation has caused this vehicle to be at risk for theft. Many resulting in injury. Kia had vehicle in 2023 and completed "upgrade" and placed stickers on the windows.
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backup camera and infotainment screens failed while driving 4/1/2023. As a result this makes hands free phone usage unavailable as required by michigan law. This is also a safety concern due to distracting the driver.
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backup camera and infotainment screens failed while driving 4/18/2023 . As a result this makes hands free phone usage unavailable as required by michigan law. This is also a safety concern due to distracting the driver.
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backup camera and infotainment screens failed while driving 3/29/2023. As a result this makes hands free phone usage unavailable as required by michigan law. This is also a safety concern due to distracting the driver.
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KIA and HYUNDAI - all of their cars are unsafe. I have attached a letter to the NJ State Attorney General to explain some of the issues. These cars are absolutely unsafe and we have no peace of mind.
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On 3 separate occasions (2 of which occurred 3/1/20). After stopping my vehicle, I lost all electrical power when I attempted to restart. No displays, no lights and of course the vehicle wouldn't start.
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While driving on highway, radio on and only connected via bluetooth. The radio screen was flickering and then shut down as if I manually turned off . As this happened the dashboard lights and my headlights shut off.
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