2012 Jeep Grand Cherokee Wipers & Visibility Problems

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE REAR WINDSHIELD WIPER WAS INOPERABLE. THE VEHICLE WAS TAKEN TO SAVAGE 61 CHRYSLER DODGE JEEP RAM LOCATED AT 4645 POTTSVILLE PIKE, READING, PA 19605, (855) 821-8752, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE WINDSHIELD WIPER MOTOR WAS DEFECTIVE AND ALSO THAT TIPM (TOTALLY INTEGRATED POWER MODULE) WAS THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS INFORMED THAT THE PART WAS $1200-$1300 PARTS AND LABOR. THE MANUFACTURER WAS NOT CONTACTED OR MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 68,000.

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. WHILE DRIVING 50 MPH, THE WINDSHIELD HAD A LOOSE CONNECTION THAT CREATED AN ABNORMAL NOISE AND VIBRATION. THE VEHICLE WAS TAKEN TO CABRERA AUTO (CARR #2 KM 82.2 SALIDA EXPRESO HATILLO, PR-2, ARECIBO, 00614, PUERTO RICO, 787-333-84100) TO BE SERVICED PER AN UNKNOWN TRANSMISSION RECALL. THE DEALER WAS INFORMED OF THE WINDSHIELD FAILURE, BUT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED DUE TO THE DIAGNOSTIC FEE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 70,500. *TT *JS

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE REARVIEW MIRROR AREA AND THE UPPER CENTER FRONT AREA ACCUMULATED WATER. THE ACCUMULATED WATER DRIPPED DOWN TO THE FLOOR INSIDE THE VEHICLE, WHICH CAUSED MOLD IN THE RUG. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AT 800-992-1997 AND STATED THAT THE SUN ROOF DRAIN NEEDED TO BE CLEANED OUT. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.

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LAST FEW DAYS WERE EXTREMELY HOT IN THE NORTH EAST.MY CAR WAS PARKED IN AN OPEN PARKING LOT OVER THE WEEKEND AND THE FRONT WINDSHIELD DEVELOPED A CRACK DUE TO EXTREME HOT WEATHER. THE DEALER AND MANUFACTURER (FIAT/CHRYSLER) TOLD ME THE STANDARD WARRANTY EXPIRES AFTER A YEAR. I AM IN THE PROCESS OF GETTING IT REPLACED THRU MY INSURANCE COMPANY. I SUSPECT THIS TO BE A MANUFACTURING DEFECT OF THE TEMPERED GLASS.

IN MY 2012 JEEP GRAND CHEROKEE OVERLAND MODEL WITH A LEATHER DASHBOARD, THE LEATHER MATERIAL HAS SEPARATED FROM THE DASHBOARD AND IS AFFECTING THE WINTER PERFORMANCE OF THE FRONT WINDSHIELD DEFROSTER BY PARTIALLY BLOCKING THE AIR VENTS. THIS PRESENTS A SAFETY HAZARD THAT WILL ONLY GET WORSE WITH TIME UNTIL JEEP ISSUES A RECALL TO FIX OR REPLACE THE FAULTY DASHBOARDS ON THESE VEHICLES.

DUE TO PASSENGER BLENDER DOOR BEING STUCK, NO HEAT CIRCULATES ON PASSENGER SIDE...CAUSES WINDSHIELD TO FREEZE UP MAKING VISIBILITY ALMOST IMPOSSIBLE ON THAT SIDE IN FREEZING WEATHER CONDITIONS ESP. ON HIGHWAY AT ORDINARY SPEEDS. SEVERAL PEOPLE HAVE ADDRESSED THIS ON THE INTERNET..SHOULD BE A RECALL ITEM FOR SAFETY PURPOSES. *TR

I WAS WASHING MY CAR IN MY DRIVEWAY WHILE I WAS WASHING MY CAR EVERYTHING WAS FINE. AS I STARTED TO DRY ALL OF A SUDDEN THERE WAS A LARGE CRACK ON MY WINDSHIELD STARTING FROM REAR VIEW MIRROR. I KNOW I WAS LEANING ON THE TOP OF MY CAR TO WASH AND DRY BUT I KNOW I'M NOT LARGE ENOUGH OR STRONG ENOUGH TO MAKE THIS CRACK. I NEVER LEANED ON THE WINDSHIELD EVER. AFTER READING OTHER PEOPLE'S CONCERNS WITH THIS SITUATION I COULD HAVE LEANED ON THE CAR AND ADDED MORE PRESSURE TO AN ALREADY PRESSURE POINT TO THE VEHICLE. I CALLED THE DEALER AND SPOKE WITH A MANAGER AND HE JUST SAID PERHAPS A ROCK I MENTIONED I WOULD GO OVER AND SHOW HIM. I TOOK IT TO THE DEALER AND THEY FOUND NO CHIP OR ANYTHING THAT MAY HAVE BEEN THE CAUSE. I WAS TOLD THEY WOULD TALK ABOUT IT AND LET ME KNOW. I WANT TO KNOW ONE DEALER HAD 75 WINDSHIELD ON BACK ORDER. PERHAPS THIS WAS A MANUFACTURER DEFECT AND THEY ARE TRYING TO SWEEP IT UNDER THE CARPET. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

PURCHASED NEW 2012 JEEP G.C. SUV IN DEC. 2011. APPX 6 MONTHS LATER A WINDSHIELD CRACK APPEARED FROM CENTER-BOTTOM OF WINDSHIELD NEAR FRONT CENTER SPEAKER ON DASHBOARD. CRACK STARTED FROM BOTTOM EDGE EXTENDING UPWARD FOR ABOUT 2 INCHES, THEN GREW 8 INCHES UP, TURNED LEFT FOR 12+ INCHES. REPLACED WINDSHIELD AT DEALER ((P104355-NORTHWEST JEEP IN HOUSTON TX) SEVERAL MONTHS LATER ($$$). THEN, AFTER ABOUT 3 MONTHS, ANOTHER SIMILAR CRACK OCCURRED FROM CENTER BOTTOM, MOVING UPWARDS, TURNING LEFT AND BRANCHING UPWARDS TO RIGHT. PERFORMED SPOT REPAIR TO STOP CRACK GROWING, DID NOT WORK. THIS WEEK, CRACK APPEARED IN DRIVER'S FRONT SIDE WINDOW DIAGONALLY 40 DEGREES TO LEFT FROM CENTER-RIGHT INSIDE DOOR PANEL TO MIDDLE OF SIDE WINDOW RIM NEAR OUTDOOR REARVIEW MIRROR. WILL TAKE CAR TO DEALER THIS WEEK. IN ALL INSTANCES, NO APPARENT OUTSIDE IMPACTS (ROCKS ETC), SO FIRMLY BELIEVE ALL 3 CRACKS ARE STRESS RELATED TO EITHER CHASIS BODY AND/OR TEMPERATURE CHANGE. CHECKING WITH VARIOUS JEEP BLOGS (EDMUNDS ETC.), MANY OTHERS REPORTING SIMILAR INCIDENTS, BUT MOSTLY ORIGINATING AROUND CENTER WINDSHIELD REARVIEW MIRROR. *TR

THE SIDE VIEW MIRRORS ARE AN OBSTRUCTION OF THE DRIVER'S VIEW WHEN TURNING INTO SPIRALING PARKING LOTS. THE MIRRORS ARE SO LARGE, (LARGER THAN NECESSARY TO SEE WHAT IS ON THE SIDE OF THE VEHICLE) THAT I HAVE TO SIT FORWARD AND LOOK AROUND THE MIRROR OR ABOVE THE MIRROR, OR BELOW THE MIRROR TO SEE THE LINE IN THE STREET. IT IS VERY HARD TO SEE WHERE THE LINES ARE WHEN DRIVING INTO A PARKING SPACE OR AN ATM MACHINE. I AM A TALL PERSON SO I IMAGINE A SHORTER PERSON WOULD REALLY HAVE TROUBLE WITH VISIBILITY WHEN DRIVING AND TRYING TO SEE WHAT IS ON THE SIDES OF THE VEHICLE. I HAVE TO BE VERY CAUTIOUS WHEN DRIVING BECAUSE I HAVE ALMOST HIT OTHER VEHICLES WHEN TURNING LEFT DUE TO OBSTRUCTION OF VISIBILITY. I CAN SEE THROUGH THE SIDE VIEW MIRRORS, I JUST CANNOT AROUND THE MIRRORS. THIS IS DEFINITELY A DESIGN DEFECT BECAUSE I CANNOT SEE ANYONE NOT HAVING A PROBLEM SEEING AROUND THESE MIRRORS. MY HUSBAND COMPLAINS ABOUT THE MIRRORS AND EVERYONE THAT DRIVES MY JEEP. THE MIRRORS NEED TO BE SMALLER AND LOWER SO THAT YOU CAN SEE OVER AND AROUND THEM. I HAVE NEVER HAD THIS PROBLEM WITH ANY OTHER VEHICLE AND I FEAR THAT THERE WILL BE MANY ACCIDENTS OR NEAR ACCIDENTS WITH DRIVERS IF THIS DEFECT IS NOT CORRECTED. I AM VERY CAUTIOUS WHEN DRIVING IN CERTAIN SITUATIONS BECAUSE OF THE VISIBILITY PROBLEM. I AM CONSIDERING SELLING THE VEHICLE (WHICH IS NOT A YEAR OLD YET) DUE TO THE SAFETY ISSUE OF THE MIRRORS. *TR