2004 Jeep Grand Cherokee Other Problems

Your vehicle had an open recall for a rear structural enhancement that required installing a hitch, but when you scheduled the repair, the dealership marked it as completed and said they no longer perform this work. However, your son found that other Jeep dealerships are still performing this same recall repair regardless of vehicle age. The recall remains incomplete on your vehicle because it's been marked closed in the system.

THE VEHICLE SOMETIMES DOESN'T START AND SOMETIMES IT STARTS JUST FINE. SOMETIMES WHEN YOU PUT IT IN DRIVE IT WILL DIE AND SOMETIMES IT WILL RUN JUST FINE. SOMETIMES IT HAS A ROUGH IDLE AND WILL STALL AND DIE WHEN DRIVING DOWN THE ROAD. AND THEN WHEN YOU START IT BACK UP AGAIN IT WILL RUN JUST FINE AND THEN WILL STALL AND DIE AGAIN. WE HAVE TAKEN IT TO THE DEALERSHIP AND THEY REPLACED THE COIL PACK AND IT IS STILL DOING THE SAME THING. WE HAVE CHECKED ALL OF THE GROUNDS AND THERE ARE NO CODES BEING DISPLAYED.

VERY LOUD NOISE STILL EMITTING FROM DASHBOARD WHEN VEHICLE AFTER TURNING ENGINE OFF. HAS GOTTEN LOUDER AFTER TAKEN TO DEALERSHIP TO HAVE RECALL TAKEN CARE OF. USING TODAY'S DATE AS A REFERENCE BECAUSE IT WAS SIGNIFICANTLY LOUDEST OF ANYTIME I EVER NOTICED. TODAY IT WAS LOUDER THAN EVER. THOUGHT MY JEEP WAS GOING TO EXPLODE.

THE FUEL TANK SKID PLATE IS RUSTED AND ONE OF THE STRAPS ARE BROKE. DONT DARE TO DRIVE FOR FEAR OF TANK FALLING OUT.

I HAVE CALLED THE CHRYSLER RECALL HOTLINE AND A DEALERSHIP NEARBY TO SEE IF MY CAR HAS A RECALL ON THE CRANKSHAFT POSITIONING SENSOR BECAUSE MY CAR KEEPS DYING WHILE I'M DRIVING DOWN THE ROAD AND IDLES ROUGH. I DID SOME RESEARCH ONLINE AND SEVERAL WEBSITES SHOWED A PROBLEM WITH MY MAKE AND YEAR MODEL YET I CANNOT REDEEM A RECALL WHICH I'M GUESSING IS BECAUSE IT'S VIN SPECIFIC. I WOULD JUST LIKE MY CRANKSHAFT POSITIONING SENSOR REPLACED. MY CAR HAS BEEN KNOW TO DIE SEVERAL TIMES THROUGH THE DAY WITH NO WARNING. IT HAS DIED MULTIPLE TIME GOING DOWN GEORGE BUSH HIGHWAY TOWARDS LEWISVILLE BEFORE YOU EXIT FOR MAIN STREET AND HAS EVEN DIED IN MY WAY TO SCHOOL IN THE MORNINGS WHICH IS ONLY ABOUT 1/2 A MILE. THE CALENDAR AT THE BOTTOM OF THE PAGE DOES NOT LET ME SELECT MORE THAN ONE DATE WHICH IS TROUBLING BECAUSE I COULD PUT A CHECK MARK IN A MAJORITY OF DAYS WHERE IT HAS DIED.

MY 2004 HAS RECENTLY INTERMITTENTLY HAS BEEN SHUTTING DOWN WHILE DRIVING. I HAVE CALLED JEEP AND ASKED FOR HELP WITH DIAGNOSING WHAT IS WRONG AND THEY REFUSED. I HAVE HAD IT CHECKED SEVERAL TIMES BY MY OWN MECHANIC AND AFTER NUMEROUS REPAIRS THE PROBLEM IS STILL HAPPENING. THERE IS NO WARNING, SOUND, OR RHYME OR REASON WHEN IT HAPPENS AND IT HAPPENS IN TRAFFIC. IT IS A VERY DANGEROUS DEFFECT, WHATEVER, IT IS AND SINCE NOONE AT JEEP SEEMS TO WANT TO HELP I AM FILING A COMPLAINT FOR OTHERS WHO MAY HAVE THIS SAME TYPE OF VEHICLE TO BEWARE. THERE WAS A RECALL ON THIS YEAR VEHICLE IN 2004 BRAND NEW WHEN THE CAR CAME OUT ON THE CRANKSHAFT SENSOR WHICH DOES CAUSE INTERMITTENT STALLING BUT AGAIN JEEP WOULD NOT ASSIST ME TO DIAGNOSE IF THIS IS THE PROBLEM. IT ALWAYS HAPPEN WHILE MOVING IN TRAFFIC AGAIN WITHOUT ANY WARNING. IT IS NOT SO MUCH THAT IT STALLS - THE VEHICLE LITERALLY SHUTS DOWN. ALMOST LIKE ITS A SAFETY ISSUE!!!!!!!!!!!!!!!!!!!

FCA RECALL R60/NHTSA 15V-673 AFTER I GOT THE MAIL ON MAY 10, I IMMEDIATELY CALLED THE DEALER HENDRICK CHRYSLER DODGE JEEP RAM AT DULUTH GA. I WAS TOLD THE PART WOULD BE AVAILABLE IN ONE DAY, SO I SCHEDULED AN APPOINTMENT ON MAY 14. ON MAY 14, I GOT UP AT 8AM AND DROVE MORE THAN 30 MILES FOR THIS RECALL SERVICE. I WAITED AT THE DEALER PLACE FOR MORE THAN 2 HOURS BEFORE THEY TOLD ME THAT THE PARTS WAS NOT AVAILABLE. THEY TOLD ME THEY WOULD CALL ME WHEN THE PART WAS GOING TO BE IN STOCK WITHIN 3-5 DAYS, HOWEVER THEY NEVER CALLED ME UNTIL I CALLED THEM ON MAY 20. I RESCHEDULE THE SECOND APPOINTMENT WITH THEM ON MAY 20 FOR 9AM. I GOT UP EARLY AND DROVE THAT FAR TO THERE, AND THE ONLY THING I COULD FIND AFTER SPENDING ANOTHER 2 HOURS IS THAT THEY TOLD ME THE PART THEY HAVE IS NOT THE RIGHT ONE. I FEEL VERY FRUSTRATED ABOUT THIS RECALL SERVICE AND I AM DOUBTING ABOUT THE QUALITY OF THE SERVICE FROM THE FCA DEALER. I WOULD NOT BELIEVE A DEALER WHO SHOULD MAKE A MISTAKE JUST ON ORDERING THE RECALL PART, WOULD GET THIS RECALL SERVICE DONE RIGHT.

TRANSMISSION SLIPPING

RECEIVE A N47 CUSTOMER CARE SATISFACTION NOTICE (REAR STRUCTURAL REINFORCEMENT) . WHEN I CONTACTED CUSTOMER CARE THEY TOLD ME BECAUSE MY JEEP DID NOT HAVE A TRAILER HITCH I DID NOT NEED TO HAVE IT INSPECTED AND HAVE A HITCH INSTALLED. MY GAS TANK IS BEHIND THE REAR AXLE AND HANGS BELOW THE BUMPER. I BELIVE THAT SOMETHING SHOULD BE DONE I THINK IT PRESENTS A DANGER IN A REAR END COLLISION. I THINK THEY JUST WANT TO AVOID THE EXPENSE.

YES, THERE IS JEEP RECALL N47 TO INSTALL HITCH ON MY 2004 GRAND CHEROKEE. BUT THE PART THAT IS AT DEALERSHIP DOESNT FIX MY VEH.. SO I GUESS WERE ALL OUT OF LUCK. AS THE HITCH WONT MOUNT TO VEH, AS ITS THE WRONG SIZE.

PLASTIC SURROUNDING DOOR HANDLES CRACKED. FIRST INCIDENT WAS ON RIGHT REAR DOOR. I ASSUMED MY CHILD WAS PLAYING ROUGHLY. SOON AFTER A SIMILAR CRACK APPEARED IN THE FRONT DOOR ON THE DRIVERS SIDE. NEXT CAME THE FRONT PASSENGER DOOR AND NOW ALL FOUR DOOR PANELS HAVE CRACKS IN THE PLASTIC SURROUNDING THE DOOR HANDLES. THE LEFT REAR DOOR CAN NOT BE OPENED FROM THE INSIDE AND THE RIGHT REAR DOOR DOES NOT OPEN CONSISTENTLY. I EXPECT IT TO FAIL COMPLETELY SOON. WHILE REVIEWING JEEP MESSAGE BOARDS I FOUND A LOT OF PEOPLE WITH 2005-2010 JEEPS HAVE EXPERIENCED SIMILAR FAILURES. MY DEALER, BOB BAKER JEEP IN CARLSBAD CA, SAYS THE DOORS ARE NOT COVERED AND SUGGESTED REPLACING THE ENTIRE PANEL ON EACH DOOR.

OUR 2004 JEEP GRAND CHEROKEE WAS REAR ENDED AT A STOP LIGHT AND 2 OF THE 3 VECHICLES BURST INTO FLAMES AND BURNED COMPLETELY. UPDATED 12/20/10 *BF UPDATED 12/27/10 *TR UPDATED 04/03/13*LJ

A FEW WEEKS AGO THE HEAT WENT OUT IN MY 2004 JEEP GRAND CHEROKEE. I WENT ONLINE AND FOUND THAT THIS IS A WAY TO COMMON ISSUES WITH JEEPS. I WAS SHOWN HOW TO RUN A DIAGNOSTIC TO DETERMINE IF IT WAS THE BLEND DOOR AND OR THE RECIRC DOOR. FOR ME IT WAS BOTH. I ALSO SAW ONLINE THERE ARE MANY COMPLAINTS FOR THIS SAME THING. JEEP HAS DONE NOTHING TO ADDRESS THIS BUT SIT BACK AND CHARGE CUSTOMERS TO GET THIS FIXED. LIVING IN THE NORTH AND USING MY CAR FOR WORK PUTS MYSELF AD MY FAMILY IN A BAD POSITION. FAULTY PART WITH THIS MANY COMPLAINTS SHOULD SPUR JEEP TO FIX THEIR CHEAP PART... *TR

DEFECTIVE BLEND DOOR HOUSING. *JB

COMPLAINT REGARDING SMOKER'S KITS IN 2004 JEEP GRAND CHEROKEE. *MR THE VEHICLE DID NOT COME EQUIPPED WITH A CIGARETTE LIGHTER OR AN ASH TRAY SO THE MANUFACTURER SENT THE CONSUMER A SMOKER'S KIT. THIS CUP WAS TO BE PLACED IN THE SMALLER OF THE TWO FRONT CUP HOLDERS IN THE CONSOLE. THIS INADEQUATE ASHTRAY WAS AWKWARD AND DANGEROUS TO USE. *SC *JB

2004 JEEP GRAND CHEROKEE LAREDO DOES NOT HAVE A CIGARETTE LIGHTER OR AN ASH TRAY.*MR THE DEALER TOLD THE CONSUMER A CIGARETTE LIGHTER AND ASH TRAY WOULD BE MAILED TO HIM AND HE COULD INSTALL IT HIMSELF. FIVE DAYS LATER THE CONSUMER RECEIVED A PACKAGED WHICH CONTAINED THE NORMAL LIGHTER AND A SMALL BLACK PLASTIC CUP WITH A LID FOR THE ASH TRAY. THE CUP WAS TO BE PLACED IN THE SMALLER OF THE TWO FRONT CUP HOLDERS. THE CONSUMER STATED THE ASH TRAY WAS INADEQUATE BUT AWKWARD TO LOCATE AND DANGEROUS TO USE SINCE IT WOULD TAKE THE DRIVERS ATTENTION FROM THE ROAD. *JB

BOUGHT A 2004 JEEP "SPECIAL ADDITION" IN JUNE OF 2003, THE AIR CONDITIONING BUTTON WOULD NOT STAY ON. TOOK IT TO THE SHOP, THE PART WAS BACK-ORDERED. IT TOOK SEVERAL WEEKS (WITHOUT AIR IN OUR NEW JEEP DURING THE SUMMER) FOR THE PART TO COME IN AND BE REPLACED. THIS JEEP PULLS DRASTICALLY TO THE RIGHT. ALSO, TOOK THIS SO CALLED TRAIL RATED JEEP ACROSS A FOOT 1/2 DEEP BY FIVE FOOT WIDE CREEK ON OUR PLACE (THAT WE DRIVE THROUGH ON A WEEKLY BASIS) A PIECE OF ICE BROKE THE METAL GUARD PIECE ON THE FRONT OF THE JEEP AND THE ICE LODGED UP AGAINST THE RADIATOR IN TURN DAMAGING THE RADIATOR, CAUSING THE ENGINE TO OVERHEAT. WE WERE WITHOUT OUR VEHICLE FOR 6 WEEKS BECAUSE THE ENTIRE ENGINE HAD TO BE REPLACED. THIS IS BY FAR THE WORST EXPERIENCE WE HAVE EVER HAD PURCHASING A NEW VEHICLE. *CB