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2004 Jeep Grand Cherokee Suspension Problems

14 owner-reported suspension complaints from NHTSA data

14
Complaints
Jan 2005Nov 2022
Date Range

Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.

Owner Complaints (14)

highSUSPENSION
Filed: Oct 2022

Your vehicle suddenly lunges to the left or right when you accelerate, even at low speeds like 20 MPH, with no warning lights appearing. You've inspected the vehicle and found that the driver's side rear control arm has severe rust damage. This suspension component failure is causing your car to pull unexpectedly during normal driving.

NHTSA #: 11488002
mediumSUSPENSION
Filed: Nov 2022

When you turn your steering wheel all the way to the right or left while driving forward or in reverse, you hear a scrubbing noise that sounds like the tire is rubbing against the suspension. This suggests the tire may be making contact with suspension components at full steering angles. The issue may be caused by worn suspension bushings, incorrect wheel alignment, or suspension geometry that needs adjustment.

NHTSA #: 11492184
mediumSUSPENSION
Filed: Oct 2017

TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. WHILE DRIVING ABOVE 40 MPH, THE VEHICLE VIBRATED AND SHOOK WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE BALL JOINTS AND THE TRAC ON NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT CONTACTED. AFTER THE VEHICLE WAS REPAIRED, THE FAILURE RECURRED SEVERAL OTHER TIMES. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 230,000. THE VIN WAS NOT AVAILABLE.

NHTSA #: 11032855
mediumSUSPENSION
Filed: Aug 2017

TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT STATED WHILE DRIVING AT 50 MPH, THE VEHICLE EXPERIENCED A SEVERE CHANGE IN DIRECTION. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER WHERE VARIOUS UNKNOWN PARTS WERE REPLACED FROM THE SUSPENSION. THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 134,440.

NHTSA #: 11015030
mediumSUSPENSION,POWER TRAIN
Filed: Jul 2017

TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE LOST ACCELERATION AND STARTED TO WOBBLE. THE FAILURE BEGAN APPROXIMATELY SIX MONTHS AGO. THE VEHICLE WAS TAKEN TO GLOBAL TRANSMISSION IN JAMAICA QUEENS, NEW YORK AND THE CONTROL ARM WAS REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 175,000.

NHTSA #: 11010264
mediumSUSPENSION
Filed: Aug 2016

TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. WHILE DRIVING 40 MPH, THE FRONT OF THE VEHICLE BEGAN TO VIBRATE (DEATH WOBBLE). THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC ON NUMEROUS OCCASIONS WHO DIAGNOSED THAT THE FRONT TIE RODS, STEERING COLUMN, AND OTHER PARTS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 138,000.

NHTSA #: 10895859
mediumSUSPENSION
Filed: May 2016

MY JEEP HAS WHAT IS KNOWN AS THE "DEATH WOBBLE" WHERE ALL THE FACTORY SUSPENSION PARTS START FAILING RAPIDLY. YOU CAN'T CONTROL YOUR STOPPING ABOVE 40MPH BECAUSE IT SHAKES SO BAD YOU LOSE HOLD OF THE STEERING WHEEL. THIS IS A COMMON ISSUE WITH JEEPS FROM THE 2000S.

NHTSA #: 10863986
mediumSUSPENSION
Filed: Apr 2016

2004 JEEP GRAND CHEROKEE WHEN TURNING RIGHT OR LEFT AT SLOW SPEED IT HAS AN AWFUL GRIND NOISE. ALSO WHEN DRIVING ON UNEVEN PAVEMENT HAS DEATH WABBLE AND TERRIBLE SWAY. I HAVE REPLACED CONTROL ARMS SWAY ARMS YOU NAME IT. THE SUSPENSION ON THE VEHICLE FEELS UNSAFE AND MAY POSE AS IF YOUR VEHICLE MAY ROLL OVER AT ANY TIME. I CERTAINLY WOULDN'T RECOMMEND THIS VEHICLE. IT SEEMS THIS HAS BEEN A CONSTANT COMPLAINT BY MANY CONSUMERS BUT YET NO RECALL.

NHTSA #: 10862160
mediumSUSPENSION,ELECTRICAL SYSTEM,ENGINE
Filed: Jul 2015

I HAVE REPLACED THE IGNITION SWITCH TWICE IN ONE YEAR (2014). I HAVE PURCHASED A RE-MANUFACTURED ENGINE 2014, SHIPPED FROM TEXAS TO DETROIT, MI.

NHTSA #: 10744731
mediumSUSPENSION
Filed: Sep 2012

GOOD EVENING, I OWN A 2004 JEEP GRAND CHEROKEE LAREDO 4X4. I HAD BOUGHT MY VEHICLE A FEW YEARS AGO WITH ABOUT 18,000 MILES ON IT. AFTER TAKING IT FOR A TEST DRIVE THERE WAS A SLIGHT CLICKING NOISE FROM THE FRONT WHEELS. AFTER TODAY, THE CLICKING NOISE SEEMS TO GET LOUDER AT DRIVING 25 MPH. I TRIED TO TROUBLESHOOT THE PROBLEM BY RESEARCHING SIMILAR INSTANCES ON THE INTERNET. THERE WAS A GENERAL CONSENSUS THAT A BAD U-JOINT WAS THE CULPRIT DUE TO A LACK OF PERMANENT GREASE THAT SHOULD HAVE BEEN USED BY THE MANUFACTURER. GIVEN THAT THIS CAN LEAD TO THE VEHICLE LOSING CONTROL WHEN THE U-JOINT SNAPS CAN BE LETHAL. PLEASE INQUIRE WHETHER THIS IS A FEASIBLE ISSUE THAT CAN BE RECALLED FOR MY VEHICLE. THANK YOU. *TR

NHTSA #: 10478021
mediumSUSPENSION
Filed: Aug 2006

DT*: THE CONTACT STATED A POPPING NOISE OCCURRED IN THE LEFT AND RIGHT SIDE OF THE FRONT OF THE VEHICLE WHILE MAKING A RIGHT OR LEFT TURN AND TRAVELING AS LOW AS 5 MPH. THE NOISE DOES NOT OCCUR WHILE TRAVELING STRAIGHT. THE VEHICLE WAS TAKEN TO A DEALERSHIP WHO DETERMINED THE RIGHT SIDE BALL JOINT WAS DEFECTIVE AND WAS REPLACED. ABOUT ONE MONTH LATER THE NOISE REOCCURRED ON THE RIGHT AND LEFT SIDES. THERE IS AN NHTSA RECALL, # 06V288000, REGARDING THE SUSPENSION: FRONT: CONTROL ARM: LOWER BALL JOINT. THE VEHICLE VIN WAS NOT INCLUDED IN THE RECALL.

NHTSA #: 10166726
mediumSUSPENSION
Filed: Aug 2006

DT*: THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS ON THE HIGHWAY, THERE WAS A SQUEALING NOISE THAT CAME FROM THE REAR UNDERCARRIAGE. THE VEHICLE WAS INSPECTED BY A DEALER WHO DETERMINED THE LEFT REAR AXLE WAS BENT. THE DEALER REPLACED THE LEFT REAR AXLE, BUT THE SQUEALING NOISE PERSISTED. THE MANUFACTURER WAS ALERTED.

NHTSA #: 10166256
mediumSUSPENSION,POWER TRAIN
Filed: Jun 2006

VIBRATION IN FRONT END. *NM

NHTSA #: 10159836
mediumSUSPENSION,STRUCTURE
Filed: Jan 2005

THE FLOOR BOARDS ARE LEAKING, AND THE DEALERS CANNOT DETERMINE WHERE THE WATER IS COMING FROM AFTER CHECKING THE HEATER AND THE AIR CONDITIONER . THE SEALS AND SHOCKS WERE REPLACED. *NM

NHTSA #: 10108586

Other 2004 Jeep Grand Cherokee Issues