MyCarTSB

2003 Jeep Grand Cherokee Steering Problems

23 owner-reported steering complaints from NHTSA data

23
Complaints
2
Crashes
Feb 2016Dec 2014
Date Range

Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.

Owner Complaints (23)

highSTEERING,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
Filed: Mar 2020

Your front passenger window and back driver-side window have both fallen down while driving, including once during snow while your son was in the car. You're hearing a popping noise coming from the steering wheel area or front end, and your cruise control accelerate button is malfunctioning — when you press it to speed up, the car won't stop accelerating. Fixing these issues will likely involve replacing the window regulators, inspecting the steering and suspension components for the noise, and diagnosing the cruise control electrical system.

NHTSA #: 11316807
mediumSTEERING,SUSPENSION
Filed: May 2019

WAS DRIVING ON THRUWAY AT 65 MPH, HIT A SLIGHT SEAM IN THE HIGHWAY AND THE ENTIRE FRONT END BEGAN TO SHAKE UNCONTROLLABLY, FORCING ME TO LEAVE THE HIGHWAY IMMEDIATELY AND STOP ON THE SIDE OF THE ROAD. AT ABOUT 10 MILES PER HOUR, THE SHAKING LESSENED AND ACTUALLY STOPPED. THINKING IT WAS A FLUKE OCCURRENCE, I CONTINUED ON MY WAY. UNFORTUNATELY, NEXT TIME I HIT ANY SORT OF IMPERFECTION IN THE ROAD, THE "DEATH WOBBLE" STARTED AGAIN IN THE FRONT END.

NHTSA #: 11210133
mediumSTEERING,SUSPENSION
Filed: Jul 2018

I'M 100% CONVINCED OUR VEHICLE FITS "DEATH WOBBLE" CONDITION. IF YOU HIT A BAD BUMP OR SERIES OF SMALL BUMPS, FRONT END SHIMMIES VIOLENTLY WITH STEERING WHEEL SHAKING BACK AND FORTH OUT OF CONTROL. CAN ONLY SLOW DOWN AS BRAKING DOESN'T SEEM TO HELP MUCH. IT HAPPENED TO MY WIFE 3X AND MYSELF 1X ALREADY IN PAST 6 WEEKS. VERY SCARY!

NHTSA #: 11114743
mediumSTEERING,AIR BAGS
CrashFiled: Feb 2016

TL* THE CONTACT OWNED A 2003 JEEP GRAND CHEROKEE. WHILE DRIVING 25 MPH, THE VEHICLE SUDDENLY VEERED TO THE LEFT. THE VEHICLE DROVE INTO A DITCH AND LANDED IN A BUNCH OF TREES. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT AND DRIVER SUSTAINED INTERNAL INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 189,000.

NHTSA #: 10825659
mediumSTEERING
Filed: Jul 2015

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. WHILE MAKING A RIGHT OR LEFT TURN, A LOUD NOISE EMITTED FROM THE STEERING. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 160,000.

NHTSA #: 10744929
mediumSTEERING
Filed: Jul 2015

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. WHILE DRIVING 20 MPH AND MAKING A LEFT OR RIGHT TURN, A WHINNING NOISE EMITTED FROM THE STEERING COLUMN WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 160,000.

NHTSA #: 10744963
mediumSTEERING,ELECTRICAL SYSTEM
Filed: Mar 2015

POWER STEERING LEAK. ....LEFT TURN SIGNAL FAILURE IT WORKS OCCASIONALLY. *TR

NHTSA #: 10692975
mediumSTEERING,ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
Filed: Dec 2014

VEHICLE STOPS RUNNING WHILE DRIVING, POWER STEERING STOPS WORKING AS WELL AS THE POWER BRAKES. DANGEROUS ON HIGHWAY. HAD THE CRANK SENSOR REPLACED DUE TO THIS PROBLEM. THOUGHT THE PROBLEM WAS RESOLVED BUT THE SAME PROBLEM HAPPENED AGAIN ON 12/22/14. *TR

NHTSA #: 10668078
mediumSTEERING,SUSPENSION
Filed: Dec 2014

WHILE DRIVING THERE IS A SHUTTER AT ALL SPEEDS. ON THIS DAY AFTER HITTING A SMALL BUMP THE WHEEL STARTED SHAKING AS SLOWING DOWN IT VIOLENTLY SHOOK WHERE YOU COULDN'T HOLD THE WHEEL. I HAD BLISTERS TRYING TO CONTROL IT. I WAS TOLD BRAKES BEARING ETC. REPLACED BRAKES CALIBER ROTORS TIRES WHEEL BEARING STILL DID IT REPLACED STEERING DAMPER AND THE VIOLENT SHAKE WAS GONE YET STILL HAD SHUTTER AT ALL SPEEDS. I'VE BEEN ALL OVER THE FRONT END AND HAD SEVERAL MECHANIC LOOK TO WE CANT FIND ANYTHING ABOUT THE SHUTTER. WHILE DRIVING 12/14/2014 MAKING A CURVE HIT A BUMP IN ROAD AND THE VIOLENT SHAKE STARTED AGAIN ALMOST PUT ME IN A 4 FOOT CALVERT. I BEEN REVIEWING THE SAME COMPLAINT ALL OVER THE INTERNET AFFECT ALL TYPES AND YEARS OF JEEP. WHAT IS THE TRUE PROBLEM SO I CAN FIX THIS BEFORE IT KILLS ME OR SOMEONE ELSE. *TR

NHTSA #: 10664526
mediumSTEERING,ELECTRICAL SYSTEM,ENGINE
Filed: Jun 2014

WHEN DRIVING DOWN THE HIGHWAY AT SPEED THE ENGINE STOPPED WORKING ALONG WITH AUXILIARY SYSTEMS SUCH AS POWER BRAKES AND STEERING. THE TACHOMETER SLOWED TO 0 RPM AND WE WERE ABLE TO PULL CAR OFF THE SIDE OF ROAD. UPON STOPPING, THE CAR RESTARTED AND NO ODB CODES WERE IDENTIFIED. THIS OCCURS RANDOMLY THROUGH HAS A TENDENCY ON COLD STARTS AFTER VEHICLE HAS BEEN SITTING FOR WHILE. SINCE LOSS OF ALL POWER IT IS A TREMENDOUS SAFETY HAZARD. *TR

NHTSA #: 10605538
mediumSTEERING,SUSPENSION
Filed: May 2013

WHILE DRIVING MY JEEP ON THE HIGHWAY HOME FROM WORK, I EXPERIENCED WHAT I NOW KNOW TO BE CALLED THE "DEATH WOBBLE" AMONG JEEP OWNERS. WHILE DRIVING AT APPROXIMATELY 60 MPH, I EXPERIENCED A VIOLENT SHAKING IN THE STEERING WHEEL AND THE TIRES VISIBLY WOBBLING WHILE DRIVING ON THE HIGHWAY. I HAD TO PULL OVER TO THE SHOULDER AND WHILE BRAKING, ALMOST LOST CONTROL OF THE VEHICLE. WHILE TRYING TO DIAGNOSE THE PROBLEM ON THE SHOULDER IN THE MIDDLE OF RUSH HOUR TRAFFIC IN HOUSTON, I COULDN'T DETERMINE THE PROBLEM. THROUGH ONLINE RESEARCH, THE PROBLEM SEEMS TO BE WITH THE WEARING OF THE STEERING AND SUSPENSION SYSTEMS. I REVIEWED THE TSB FROM CHRYSLER AND NO MODIFICATIONS HAVE BEEN MADE TO THE VEHICLE. THE VEHICLE HAD NEW TIRES PUT ON IN NOVEMBER AND ALSO JUST HAD BOTH AN OIL CHANGE AND A TIRE ROTATION TWO DAYS AGO. THIS SHOULD BE A CONCERN THAT CHRYSLER NEEDS TO ACKNOWLEDGE AS A FLAW IN THE DESIGN RATHER THAN SIMPLY ISSUING A PSA. *TR

NHTSA #: 10510874
mediumSTEERING,VISIBILITY
Filed: Oct 2008

BLEND AIR DOOR FAILURE. REPAIRED BY JEEP DEALERSHIP. REPAIR FAILED AGAIN IN 6 MONTHS. STEERING COLUMN NOISE. FAILURE OF REPAIR (TSB) IN 2 MONTHS. *TR

NHTSA #: 10245652
mediumSTEERING
Filed: Jul 2007

TL*THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. WHILE DRIVING IN REVERSE AT 5 MPH, THE VEHICLE FAILED TO TURN. THE CONTACT STATED THAT THE TOP CONNECTOR TO THE POWER STEERING HOSE HAD FAILED AND CAUSED THE FLUID TO LEAK. THE POWER STEERING HOSE WAS REPLACED. THE CURRENT AND FAILURE MILEAGES WERE 73,000.

NHTSA #: 10196007
mediumSTEERING
Filed: Jul 2007

TL*THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. WHILE DRIVING 10 MPH, THE VEHICLE'S POWER STEERING FAILED WITHOUT WARNING. THE CONTACT, WHO IS A MECHANIC, INSPECTED HIS VEHICLE. HE STATED THAT THE TOP CONNECTOR OF THE POWER STEERING HOSE HAD FAILED AND ALL THE FLUID LEAKED OUT. THE CURRENT MILEAGE IS 62,000 AND FAILURE MILEAGE WAS 61,000.

NHTSA #: 10196005
mediumSTEERING
Filed: Apr 2007

TL*THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT HEARD A HIGH PITCHED NOISE NEAR THE FRONT OF THE VEHICLE AND DISCOVERED A LARGE OIL SPILL FROM BENEATH THE HOOD. THE CONTACT ATTEMPTED TO DRIVE THE VEHICLE AT 10 MPH, BUT FOUND IT DIFFICULT TO STEER. THE VEHICLE WAS TOWED TO THE DEALER AND IT WAS DISCOVERED THAT THE STEERING BOX WAS CRACKED DUE TO WEAR AND TEAR. THE FAILURE WAS REMEDIED. THE CURRENT MILEAGE IS 42,550 AND FAILURE MILEAGE WAS 42,500.*AK

NHTSA #: 10186699
mediumSTEERING,SUSPENSION
Filed: Mar 2007

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. WHILE DRIVING 60 MPH THE STEERING COLUMN WAS LOOSE AND THE CONTACT LOST CONTROL OF THE VEHICLE WHEN DRIVING OVER A BUMP IN THE ROAD. THE FAILURE MILEAGE WAS 42900. THE DEALER ON ONE OF THREE OCCASIONS REPLACED THE TRACKING BAR AND FRONT STEERING DAMPER. ALSO, THE DEALER STATED THAT THE STEERING COLUMN COULD BE REPLACED AT COST TO THE OWNER. THE CURRENT MILEAGE WAS 44200. *AK

NHTSA #: 10185174
mediumSTEERING
Filed: Nov 2006

DT*: THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS, THE POWER STEERING CONSISTENTLY MALFUNCTIONED WHILE TRYING TO TURN IN ANY DIRECTION. THE VEHICLE WAS TAKEN TO A LOCAL DEALER, WHO DETERMINED THAT THE STEERING BOX NEEDED TO BE REPLACED. THE VEHICLE WAS TAKEN TO ANOTHER DEALER AND TWO OTHER INDEPENDENT MECHANICS WHO DETERMINED THE STEERING PUMP NEEDED TO BE REPLACED. THE MANUFACTURER WAS CONTACTED AND PROVIDED NO ASSISTANCE DUE TO THE VEHICLE BEING OUT OF WARRANTY. NO REPAIRS OR REPLACEMENTS WERE MADE. UPDATED 12/5/2006 - *NM

NHTSA #: 10173578
mediumSTEERING
Filed: Aug 2006

DT*: THE CONTACT STATED WHILE THE VEHICLE RECEIVED A GENERAL MAINTENANCE INSPECTION AT A DEALERSHIP, THE DEALER DETERMINED THE STEERING COLUMN WAS LOOSE AND NEEDED TO BE TIGHTENED. THE MANUFACTURER WAS ALERTED.

NHTSA #: 10166404
mediumSTEERING
Filed: Oct 2004

THE STEERING GEAR BOX HAD TO BE REPLACED THREE TIMES. THERE WAS A BANGING NOISE, WHICH COULD BE FELT THROUGH THE FLOOR BOARD. THE MANUFACTURER WILL NOT COOPERATE. *JB

NHTSA #: 10095525
mediumSTEERING,ELECTRICAL SYSTEM
Filed: May 2004

MAIN PROBLEM IS THE STEERING. EVER SINCE I'VE HAD THE VEHICLE THERE HAVE BEEN FOUR ALIGNMENTS CONDUCTED AND EACH TIME THE TOE WAS OUT OF SPECS. THE FIRST ALIGNMENT WAS DONE AT 1200 MILES AND RECENTLY JUST HAD ANOTHER AT 26000. VEHICLE CONTINUES TO PULL RIGHT EVEN THOUGH THERE HAVE BEEN FOUR ALIGNMENTS. IT IS NOT A 4X4 AND I DO NOT DRIVE OFF ROAD WITH IT. DEALERSHIP SAID THEY TOOK APART ALL COMPONENTS OF THE STEERING AND FOUND NO PROBLEMS. NO PARTS WERE REPLACED, ONLY CONTINUOUS ALIGNMENTS HAVE BEEN DONE. THE BATTERY ALL OF A SUDDEN WENT BAD AND HAD TO BE REPLACED. HAVE HAD ELECTRICAL PROBLEMS WITH THE STEREO. PROBLEMS WITH RPMS ALMOST GOING DOWN TO ZERO AFTER FILLING THE FUEL TANK, AND PROBLEMS WITH A DELAY OF ACCELERATING. RECENTLY WENT TO START VEHICLE AND HEARD A POP AND SMELLED SMOKE, I THINK IT WAS THE STARTER AND I'M GOING TO HAVE THAT CHECKED SOON AT THE DEALERSHIP. *NM

NHTSA #: 10073146
mediumSTEERING
Filed: Apr 2004

WHILE DRIVING VEHICLE I EXPERIENCED A SUDDEN LOSS OF POWER STEERING. THIS LASTED FOR APPROXIMATELY 10 SECONDS BEFORE THE POWER STEERING WORKED AGAIN. VEHICLE WAS TOWED TO A MECHANIC, WHO REFERRED VEHICLE TO A DEALERSHIP THAT REPLACED A LOT OF STEERING GEAR BOXES. *AK

NHTSA #: 10067261
mediumSTEERING
CrashFiled: Jun 2003

WHILE TRAVELING ON THE HIGHWAY AND WITHOUT PRIOR WARNING CONSUMER LOST CONTROL OF VEHICLE , WENT OFF THE ROAD, AND HIT A TREE. *AK

NHTSA #: 10022059
mediumSTEERING
Filed: Apr 2003

2003 JEEP GRAND CHEROKEE LORADO MAKES HIGH PITCH NOISE WHEN TURNING LEFT. DEALER SAYS THERE IS NOT A FIX , LIVE WITH IT..*JB

NHTSA #: 10014280

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