MyCarTSB

2003 Jeep Grand Cherokee Airbags Problems

247 owner-reported airbags complaints from NHTSA data

247
Complaints
2
Recalls
15
Crashes
1
Fires
Jan 2014Dec 2014
Date Range

Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.

Airbags Recalls (2)

RECALLCampaign #15V046000

AIR BAGS:FRONTAL

Chrysler (FCA US LLC) is recalling certain model year 2002-2003 Jeep Liberty vehicles manufactured January 9, 2001, to March 28, 2003, 2002-2004 Jeep Grand Cherokee vehicles manufactured February 13, 2001, to May 23 2003, and 2003-2004 Dodge Viper vehicles manufactured November 1, 2001, to June 30, 2004. Due to electrical noise beyond the tolerance of the air bag electronic control module (ECM), a component in the ECM may fail, causing the front air bags, side air bags, and/or seatbelt pretensioners to deploy inadvertently while the vehicle is being operated.

Fix: Chrysler dealers will replace the air bag control module and side impact sensors as required, free of charge. This recall remedy was applied during earlier recall campaigns of these vehicles under safety recalls 12V527 and 13V040. All owners that have not had the recall repair performed under safety recalls 12V527 or 13V040 are strongly encouraged to have it performed and not wait for the final remedy to be deployed to the field. The recall began on December 29, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R06.

RECALLCampaign #12V527000

AIR BAGS

Chrysler is recalling certain model year 2002 and 2003 Jeep Liberty vehicles manufactured January 9, 2001, through March 28, 2003, and 2002 through 2004 Jeep Grand Cherokee vehicles manufactured February 13, 2001, through May 23, 2003. A component in the air bag control module may fail causing the front airbags, side curtain airbags, and/or seatbelt pretensioners to deploy inadvertently while the vehicle is being operated.

Fix: Chrysler will notify owners, and dealers will install a supplemental jumper harness to the airbag control module, free of charge. Owners were notified of the recall by interim letter in January 2013. The remedy for affected Liberty vehicles is expected to be available in April 2013. The remedy for affected Grand Cherokee vehicles is expected to be available later in the year. Owners may contact Chrysler at 1-800-247-9753.

Owner Complaints (247)

criticalAIR BAGS
Filed: Mar 2026

Your 2003 Jeep Grand Cherokee is under recall for airbag issues, but the dealership (Liberty Jeep in Hinesville, Georgia) has not scheduled an appointment or provided service despite your repeated requests. You've contacted Jeep headquarters about the dealership's lack of response, and the airbag recall remains unrepaired. Contact the dealership directly or escalate through Jeep customer service to schedule your recall repair appointment immediately.

NHTSA #: 11725786
criticalAIR BAGS
Filed: Aug 2024

Your Jeep Grand Cherokee was subject to an airbag recall (Campaign 15V046000), but the required repair part wasn't available from the dealer for an extended period. While driving, your vehicle lost power and the airbag warning lights came on. The dealer was unable to diagnose or repair the issue. The repair typically involves replacing the defective airbag control module or related electrical components.

NHTSA #: 11611350
criticalAIR BAGS
Filed: Aug 2024

Your driver's side and passenger's side curtain air bags deployed suddenly while driving at 40-45 MPH, even though there was no impact or accident. This happened at approximately 212,000 miles on your vehicle. The manufacturer has been notified and opened a case, though it hasn't been assigned to a case manager yet.

NHTSA #: 11606525
criticalAIR BAGS,SEAT BELTS
Filed: May 2023

Your side curtain airbags deployed unexpectedly while driving at low speed, startling you but causing no injuries. When you took the car to a Jeep dealership to address this issue and complete a recall repair, the dealer said they couldn't fix the airbags because replacement parts (seat belts and headliner components) are no longer available from the manufacturer. The dealer also told you that if parts were available, you would have to pay for the airbag repair yourself, and they charged you for the diagnostic work. The airbag warning light is now on. Repairing or replacing the side curtain airbag system and associated seat belt components may require ordering specialized safety parts or a full airbag module replacement.

NHTSA #: 11521971
criticalAIR BAGS
Filed: Oct 2020

While your Jeep was stationary at a traffic light with windows up and AC on, both airbags suddenly deployed without any accident or impact to the vehicle. The deployment shattered the glove box, scattered plastic debris, destroyed the steering wheel, and filled the cabin with a strong burning smell. No injuries occurred, but this unexpected airbag deployment suggests a potential electrical or sensor malfunction in the airbag system.

NHTSA #: 11372374
criticalAIR BAGS
Filed: Sep 2020

Your airbags deployed on their own while the vehicle was moving at just 5 mph, with no warning light to alert you beforehand. The driver sustained burn injuries to his right arm from the deployment. This happened as part of a known safety recall (NHTSA Campaign 15V046000), and your dealer will need to inspect and replace the faulty airbag system components.

NHTSA #: 11354187
criticalAIR BAGS
Filed: Sep 2020

Your steering wheel and front passenger airbags deployed suddenly while you were sitting at a drive-thru, even though there was no collision or impact. The airbag deployment caused damage to your windshield, steering wheel, glove box, and dashboard, and the glove box struck your chin and forehead. No warning light appeared before or after this happened. The airbag system likely has an electrical or sensor fault that caused the unintended deployment.

NHTSA #: 11354061
criticalAIR BAGS
Filed: Jul 2020

Your front driver's and passenger's airbags deployed suddenly while driving at 35 mph, even though there was no crash or impact. This happened without any warning. The dealer was notified and your vehicle is part of a known safety recall, but the issue was not repaired.

NHTSA #: 11339276
criticalAIR BAGS
Filed: Sep 2019

Your driver's side front airbag deployed on its own while your 2003 Jeep Grand Cherokee was parked. The dealership said they would replace the airbag control module (ORC) but not the airbag inflator itself, and the vehicle was never actually repaired. This is a known issue covered under NHTSA safety campaign 15V046000. Fixing this will require replacing the faulty airbag system components to prevent future unintended deployments.

NHTSA #: 11255099
highAIR BAGS,SEATS,UNKNOWN OR OTHER
Filed: Jun 2023

Your 2003 Jeep Grand Cherokee has two unresolved recalls, including an issue where the seats overheat. Additionally, your turn signal and brake lights have been intermittently failing—they were completely non-functional for nearly a month, then started working on their own, though they continue to fail occasionally despite all fuses being fine. The manufacturer may be responsible for covering recall repairs at no cost, and a technician should diagnose the electrical wiring or switch components causing the light failures.

NHTSA #: 11528042
highAIR BAGS,UNKNOWN OR OTHER,ENGINE
Filed: Dec 2022

Your airbag warning light remains on even after you replaced the battery, and your check engine light is now also staying on. Both of these warning lights typically indicate that your vehicle's diagnostic system has detected a fault that needs to be addressed. A mechanic will need to scan your vehicle's computer to identify what's triggering these lights and determine what repairs are needed.

NHTSA #: 11496654
highAIR BAGS
Filed: Sep 2021

Your 2003 Jeep Grand Cherokee is subject to a Takata airbag recall, but when you took it to the dealer, they told you the replacement parts were on backorder and unavailable. You're concerned that the manufacturer has taken too long to make parts available for this recall repair. The fix will involve replacing the defective airbag components once parts become available at your dealer.

NHTSA #: 11432488
mediumAIR BAGS
Filed: Apr 2019

AIRBAG SENSOR CONTINUES TO BEEP

NHTSA #: 11192873
mediumAIR BAGS,SEAT BELTS
CrashFiled: Sep 2018

TL* THE CONTACT OWNED A 2003 JEEP GRAND CHEROKEE. WHILE AT A STOP LIGHT, THE CONTACT'S VEHICLE WAS REAR ENDED. AS A RESULT, THE CONTACT CRASHED INTO THE PRECEDING VEHICLE. THE DRIVER'S SIDE AIR BAG FAILED TO DEPLOY AND THE SEAT BELT FAILED TO RETRACT. THE CONTACT SUSTAINED KNEE AND NECK INJURIES THAT REQUIRED MEDICAL ATTENTION. THE OTHER DRIVER SUSTAINED INJURIES, BUT DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DRIVEN TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS DEEMED DESTROYED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 200,000. THE VIN WAS NOT AVAILABLE.

NHTSA #: 11131512
mediumAIR BAGS
Filed: Sep 2018

I HAD NEW ORC MODULE AS PER RECALL RO6.PART NO CBSZRO65AA AIR BAG LIGHT STILL ON COMES AND GOES. HAD SCANNED GOT CODE P000201 LEFT FRONT SENSOR FAILURE..I FOUND THAT THE NEW MODULE ON WJ MODELS DISABLES THE FRONT SENSORS.THEY ARE NOT NEEDED. HELP!!!!!WENT TO DEALER HE WAS NO HELP.

NHTSA #: 11129145
mediumAIR BAGS,SEAT BELTS
Filed: Apr 2018

JEEP GRAND CHEROKEE RECALL.IT WAS IN MOTION DRIVING ON THE HIGHWAY. OCCUPANT RESTRAINT CONTROL MODULE IS RO6 / NHTSA 15V-046 OR M35 (12V-527) OR N13 (13V-040) I TOOK MY JEEP TO THE DEALERSHIP, THEY SAID IT WAS REPAIRED, I BELIEVED WHAT THEY SAID. I BELIEVE THEY FIXED IT AROUND 11/07/2016. THE SEATBELT AND AIRBAG CAME ON AROUND 6/3/2017. IT IS STILL ON TODAY, I DO NOT KNOW WHAT TO DO ABOUT THAT DEFECT IN MY VEHICLE.

NHTSA #: 11085054
mediumAIR BAGS
Filed: Feb 2018

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. WHILE THE CONTACT WAS SITTING IN HER VEHICLE, THE AIR BAGS INADVERTENTLY DEPLOYED WITHOUT WARNING OR IMPACT. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO THE DEALER (HELFMAN DODGE CHRYSLER JEEP RAM, 7720 KATY FWY, HOUSTON, TX 77024), BUT THEY WOULD NOT TOUCH THE VEHICLE UNTIL AN INVESTIGATOR PERFORMED AN INSPECTION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS), BUT HE WAS NOT NOTIFIED OF THE RECALL AND PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT THAT A DECISION WOULD BE MADE AFTER THE INVESTIGATION. THE FAILURE MILEAGE WAS 206,000. PARTS DISTRIBUTION DISCONNECT.

NHTSA #: 11075456
mediumAIR BAGS
CrashFiled: Feb 2018

TL* THE CONTACT OWNED A 2003 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE DROVE INTO A DITCH. THE AIR BAGS FAILED TO DEPLOY. THERE WERE NO WARNING INDICATORS ILLUMINATED PRIOR TO THE FAILURE. THE PASSENGER SUSTAINED INJURIES AND WAS TAKEN TO THE HOSPITAL; HOWEVER, MEDICAL ATTENTION WAS NOT REQUIRED AT THE TIME. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOTALED AND TOWED. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT STATED THAT THERE WAS AN ACTIVE RECALL PER NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) THAT MAY HAVE BEEN RELATED TO THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 224,000.

NHTSA #: 11071597
mediumAIR BAGS
Filed: Jul 2017

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. WHILE DRIVING VARIOUS SPEEDS, THE AIR BAG DEPLOYED INDEPENDENTLY WITHOUT WARNING. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND IT WAS TOWED TO THE CONTACT'S RESIDENCE. THE CONTACT CALLED GEICO INSURANCE WHERE AN AGENT ASSISTED WITH THE ISSUE AND CALLED THE DEALER (FIRKINS IN BRADENTON, FL), BUT THE AGENT WAS UNSATISFIED. THE AGENT THEN CALLED THE SUNSET CHRYSLER DEALER IN SARASOTA FL WHO SUGGESTED THAT THE CONTACT BRING IN THE VEHICLE. THE VEHICLE WAS TOWED TO THE SUNSET CHRYSLER DEALER, BUT WAS NOT REPAIRED DUE TO A CRACK IN THE DASHBOARD. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THEY WERE NOT RESPONSIBLE FOR THE RECALL REPAIR SINCE THE REPAIR DATE HAD EXPIRED. THE MANUFACTURER DID NOT OFFER ANY FURTHER ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 107,562.

NHTSA #: 11011158
mediumAIR BAGS
Filed: Jun 2017

TL* TAKATA RECALL. THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT EXPERIENCED A PROGRESSING FAILURE WITH THE AIR BAGS. THE AIR BAG INDICATOR FLASHED AND THEN REMAINED ILLUMINATED FOR YEARS. THE MANUFACTURER EXCLUDED THE VEHICLE FROM NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS). YEARS AGO, TATE DODGE CHRYSLER JEEP RAM INC (7429 RITCHIE HWY, GLEN BURNIE, MD 21061, (410) 766-2560) REPLACED THE CLOCK SPRING ASSEMBLY AND A FUSE; HOWEVER, THE AIR BAG INDICATOR REMAINED ILLUMINATED. IN ADDITION, DARCARS CHRYSLER JEEP WALDORF (11755 S BUSINESS PARK RD, WALDORF, MD 20601, (301) 843-5200) STATED THAT THE FRONT PASSENGER AIR BAG NEEDED TO BE REPLACED. THE MANUFACTURER STATED THAT THERE WAS NO OPEN RECALL FOR THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 92,000.

NHTSA #: 11000266
mediumAIR BAGS
Filed: May 2017

TL* TAKATA RECALL. THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. WHILE DRIVING 20 MPH, THE DRIVER AND PASSENGER SIDE AIR BAGS DEPLOYED WITHOUT WARNING OR IMPACT. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE ENGINEERING ANALYST ASSOCIATE'S REPRESENTATIVE, GARY DOUBLE, HAD THE VEHICLE TOWED TO SPARTANBURG CHRYSLER DODGE JEEP (LOCATED AT 1035 NORTH CHURCH ST EXT SPARTANBURG, SC 29303 888-404-4925), BUT IT WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS RETURNED TO THE CONTACT'S HOME WITHOUT EXPLANATION. THE MANUFACTURER STATED THAT THE REPAIR WOULD BE THE CONTACT'S RESPONSIBILITY SINCE THE RECALL REPAIR WAS NOT COMPLETED. THE CASE WAS CLOSED. THE RECALL DETAILS WERE NOT PROVIDED. THE FAILURE MILEAGE WAS 190,000.

NHTSA #: 10992575
mediumAIR BAGS
Filed: Apr 2017

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 50 MPH, A BEEP WAS HEARD AND BOTH FRONTAL AIR BAGS DEPLOYED WITHOUT WARNING OR IMPACT. THERE WERE NO INJURIES. THE CONTACT WAS ABLE TO PULL INTO A DRIVEWAY. THE POLICE WAS CALLED AND THE VEHICLE WAS TOWED TO THE DEALER. THE MANUFACTURER SENT AN INVESTIGATOR WHO DETERMINED THAT THE MANUFACTURER WAS NOT AT FAULT BECAUSE THE VEHICLE WAS UNDER A RECALL FOR THE AIR BAGS AND WAS NEVER REPAIRED. THE CONTACT ALSO STATED THAT SHE NEVER RECEIVED A RECALL NOTIFICATION. THE VEHICLE WAS NOT REPAIRED AND REMAINED AT THE DEALER. THE APPROXIMATE FAILURE MILEAGE WAS 180,000.

NHTSA #: 10981039
mediumAIR BAGS
CrashFiled: Apr 2017

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. WHILE ACCELERATING FROM A STOP LIGHT AT 3 MPH, ANOTHER VEHICLE RAN THE RED LIGHT AND CRASHED INTO THE FRONT DRIVER'S SIDE OF THE CONTACT'S VEHICLE. THE AIR BAGS IN THE VEHICLE FAILED TO DEPLOY. THE CONTACT SUSTAINED HEAD INJURIES THAT REQUIRED MEDICAL ATTENTION. THE CONTACT WAS UNAWARE OF INJURIES TO OCCUPANTS IN THE OTHER VEHICLE. A POLICE REPORT WAS FILED. THE VEHICLE WAS DRIVEN TO THE CONTACT'S HOME WHERE IT WAS AWAITING TO BE INSPECTED BY THE INSURANCE COMPANY. THE AIR BAG FAILURE WAS YET TO BE DETERMINED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 155,000.

NHTSA #: 10972319
mediumAIR BAGS
Filed: Jan 2017

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PART DISTRIBUTION DISCONNECT.

NHTSA #: 10940105
mediumAIR BAGS
Filed: Nov 2016

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. WHILE THE VEHICLE WAS STATIONARY, THE AIR BAG PROTRUDED FROM THE DASHBOARD. IN ADDITION, THE AIR BAG BENT THE DASHBOARD OF THE VEHICLE AND MADE A LOUD NOISE WHILE DRIVING VARIOUS SPEEDS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 168,817.

NHTSA #: 10925018
mediumAIR BAGS
Filed: Nov 2016

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA #: 10923915
mediumAIR BAGS
Filed: Nov 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS). THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED AFTER CALLING TWO DEALERS. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA #: 10920466
mediumAIR BAGS
Filed: Oct 2016

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. WHILE ACCELERATING FROM A STOP LIGHT AT 20 MPH, THE DRIVER AND FRONT PASSENGER AIR BAGS DEPLOYED WITHOUT WARNING OR IMPACT. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE RIGHT SHOULDER THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS NOT DIAGNOSED OR REPAIRED. AN INSPECTOR INVESTIGATED THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

NHTSA #: 10919356
mediumAIR BAGS
Filed: Oct 2016

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA #: 10917573
mediumAIR BAGS
Filed: Oct 2016

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 38 MPH, THE DRIVER SIDE AIR BAG SUDDENLY DEPLOYED. MOMENTS LATER, THE PASSENGER SIDE AIR BAG DEPLOYED. THERE WAS NO FRONT END DAMAGE OR IMPACT TO THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER, BUT NO FURTHER INFORMATION WAS AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 240,000.

NHTSA #: 10916127
mediumAIR BAGS
Filed: Sep 2016

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V3046000 (AIR BAGS). THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA #: 10907961
mediumAIR BAGS
Filed: Sep 2016

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA #: 10905754
mediumAIR BAGS
Filed: Aug 2016

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA #: 10897757
mediumAIR BAGS
Filed: Aug 2016

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 2 MPH ON JUNE 15, 2016, THE AIR BAG WARNING INDICATOR ILLUMINATED. IMMEDIATELY AFTER, THE AIR BAGS DEPLOYED WITHOUT WARNING OR IMPACT. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION. A WEEK LATER, THE CONTACT RECEIVED A LETTER STATING THAT THEY REFUSED TO REPAIR THE VEHICLE BECAUSE THEY DID NOT BELIEVE THE FAILURE WAS DUE TO A DEFECTIVE PART. THE CONTACT RECEIVED A RECALL NOTIFICATION ON AUGUST 17, 2016. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 240,000.

NHTSA #: 10896684
mediumAIR BAGS,ENGINE
FireFiled: Aug 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 5 MPH, SMOKE APPEARED FROM THE ENGINE COMPARTMENT AND THE CHECK ENGINE LIGHT ILLUMINATED. THE VEHICLE WAS PULLED TO THE SIDE OF THE ROAD AND THE SMOKE SMELLED LIKE BURNING WIRES. THE FAILURE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT ALSO RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS). THE FAILURE MILEAGE WAS APPROXIMATELY 160,000. PARTS DISTRIBUTION DISCONNECT.

NHTSA #: 10894070
mediumAIR BAGS,ENGINE
Filed: Jul 2016

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE CHECK ENGINE AND AIR BAG WARNING INDICATORS ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 212,000. PARTS DISTRIBUTION DISCONNECT.

NHTSA #: 10888541
mediumAIR BAGS
Filed: Jul 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.

NHTSA #: 10885523
mediumAIR BAGS,TRAILER HITCHES
Filed: Jul 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS). THE DEALER SCHEDULED THE RECALL REPAIR APPOINTMENT AS WELL AS FOR A MANUFACTURER RECALL FOR THE REAR STRUCTURAL ENHANCEMENT. WHEN THE CONTACT ARRIVED TO PICK UP THE VEHICLE, THE CONTACT WAS INFORMED THAT THE OEM TRAILER HITCH NEEDED TO BE ORDERED AND THE PARTS WERE NOT AVAILABLE TO ORDER THE PARTS TO RECEIVE THE RECALL REPAIR CONCERNING THE AIR BAGS. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE DEALER CONTINUED TO STATE THAT THEY WOULD FOLLOW UP WITH A SOLUTION, BUT THE CONTACT RECEIVED NO FOLLOW UP RESPONSE FROM THE DEALER BEYOND A REASONABLE TIME FRAME. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA #: 10885674
mediumAIR BAGS,SEAT BELTS
Filed: Jul 2016

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE AIR BAG LIGHT ILLUMINATED AFTER THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS). THE CONTACT STATED THAT THE FAILURE RECURRED WHENEVER THE VEHICLE WAS STARTED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THE TECHNICIAN STATED THAT THE SEAT BELTS WERE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 139,000.

NHTSA #: 10884548
mediumAIR BAGS
Filed: Jun 2016

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE FILLED WITH SMOKE AND THE DRIVER AND PASSENGER SIDE AIR BAGS DEPLOYED WITHOUT WARNING OR IMPACT. THE CONTACT SUSTAINED UNKNOWN INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS). THE APPROXIMATE FAILURE MILEAGE WAS 200,000.

NHTSA #: 10881756
mediumAIR BAGS
Filed: Jun 2016

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. WHILE THE VEHICLE WAS STOPPED AT A TRAFFIC LIGHT, THE FRONT PASSENGER AND DRIVER SIDE AIR BAGS DEPLOYED INADVERTENTLY. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO THE DRIVER'S RESIDENCE WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS). THE FAILURE MILEAGE WAS APPROXIMATELY 110,000.

NHTSA #: 10881500
mediumAIR BAGS
Filed: Jun 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS). THE PARTS FOR THE REPAIR HAD NOT BEEN AVAILABLE FOR MONTHS. THE CONTACT WAS ABLE TO SCHEDULE A RECALL REPAIR MONTHS LATER AND WAS INFORMED THAT THE PART WAS REPLACED. ON ONE OCCASION, WHILE THE VEHICLE WAS PARKED, THE FRONT PASSENGER SIDE AIR BAG DEPLOYED WITHOUT WARNING OR IMPACT. THE MANUFACTURER WAS NOTIFIED AND INDICATED THAT THEY WOULD NOT ADDRESS THE REPAIR. THE DEALER DIAGNOSED THAT THE STRAP AROUND THE AIR BAG WAS FAULTY AND THAT THE DASHBOARD, STRAP, AND AIR BAG NEEDED TO BE REPLACED. THE DEALER STATED THAT THE DASHBOARD WAS NO LONGER IN PRODUCTION. THE FAILURE MILEAGE WAS 200,000. UPDATED 07/27/16*LJ

NHTSA #: 10874477
mediumAIR BAGS
Filed: May 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT NOTICED THAT THE AIR BAGS DEPLOYED OVERNIGHT WHILE THE VEHICLE WAS UNOCCUPIED. THE CONTACT DROVE THE VEHICLE THE PREVIOUS EVENING AND NOTICED THAT THE CHECK ENGINE LIGHT ILLUMINATED. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THREE MONTHS LATER, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS). THE FAILURE MILEAGE WAS APPROXIMATELY 155,000.

NHTSA #: 10871653
mediumAIR BAGS
Filed: May 2016

WHILE AT A STOP SIGN, BOTH SIDE AIR BAGS "EXPLODED" WITH A LARGE BANG AND COVERED ALL SIDE WINDOWS OF THIS VEHICLE. WE WERE FORTUNATE THAT THE VEHICLE WAS STOPPED RATHER DRIVING AND POSSIBLY CAUSING A SERIOUS INJURY TO BOTH MY WIFE AND MYSELF

NHTSA #: 10871339
mediumAIR BAGS
Filed: Apr 2016

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA #: 10860545
mediumAIR BAGS
Filed: Apr 2016

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 112,000. PARTS DISTRIBUTION DISCONNECT.

NHTSA #: 10854746
mediumAIR BAGS
Filed: Mar 2016

2003 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO PARTS NOT AVAILABLE TO REPAIR AIRBAG RECALL NOTICE 15V-046. *SMD

NHTSA #: 10851595
mediumAIR BAGS
Filed: Mar 2016

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA #: 10851399
mediumAIR BAGS
Filed: Mar 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA #: 10849624
mediumAIR BAGS
Filed: Mar 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA #: 10839741
mediumAIR BAGS
Filed: Feb 2016

2003 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO REPLACEMENT PARTS NOT AVAILABLE TO REPAIR OCCUPANT RESTRAINT CONTROL MODULE RECALL. *SMD RECALL # 15V046000.*JB

NHTSA #: 10838377
mediumAIR BAGS
Filed: Feb 2016

I HAVE RECEIVED MANY RECALL NOTICES ABOUT THE OCCUPANT RESTRAINT CONTROL MODULE FOR MY VEHICLE. I HAVE TAKEN MY CAR TO THE NEAREST JEEP DEALERSHIP TO GET IT SERVICED. EACH TIME THEY SAY THAT THEY DO NOT HAVE THE PARTS TO FIX THIS RECALL. I DO SEE THE NEED TO INFORM ME OF THE RECALL IF THE DEALERSHIP IS NOT TAKING THE RECALL SERIOUSLY AND ARE MAKING LITTLE NO EFFORTS TO COMPLETE IT.

NHTSA #: 10838836
mediumAIR BAGS
Filed: Feb 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA #: 10838459
mediumAIR BAGS
Filed: Feb 2016

TAKATA RECALL - I HAVE RECEIVED 2 DIFFERENT NOTICES REGARDING THIS RECALL AND HAVE CALLED THE NEAREST DEALERSHIP ON 8-19-2015, AND 8-14-15 AND TOLD PARTS WERE NOT AVAILABLE. RECEIVED A NEW NOTICE AND CALLED 2-19-16 AND TOLD THE SAME THING....DO I HAVE TO BECOME A STATISTIC BEFORE SOMETHING IS DONE?? I KNOW MY JEEP IS AN OLDER MODEL BUT IT LOOKS BRAND NEW, KEPT IN EXCELLENT CONDITION AND HAS ONLY 88145 MILES ON IT.

NHTSA #: 10837186
mediumAIR BAGS
Filed: Feb 2016

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 15V046000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT

NHTSA #: 10836950
mediumAIR BAGS
Filed: Feb 2016

WE RECEIVED AN AIR BAG RECALL FROM YOU OVER A YEAR AGO (BELOW DATE IS A GUESS ON WHEN SERVICE WAS PERFORMED) REGARDING A RECALL ON THE AIR BAGS. WE HAD A DODGE/JEEP DEALER IN INDIANOLA IOWA CHECK FOR RECALL. THAT WEEK AFTER WE HAD VEHICLE BACK FROM THIS DEALER, OUR AIR BAG LIGHT CAME ON. I CALLED THE DEALER AND THEY TOLD ME THAT IT WAS NOTHING THEY DID, WAS VERY RUDE TO US AND SAID THEY COULDN'T FIX IT UNLESS WE PAID FOR REPAIRS. THE AIR BAG LIGHT WAS NOT ON BEFORE WE TOOK VEHICLE TO DEALER, BUT AFTER THEY DID WHATEVER TO VEHICLE THIS IS WHEN THE LIGHT CAME ON. WITHIN THIS LAST YEAR I HAVE CONTACTED THIS DEALER AND TALKED WITH THE SERVICE MANAGER WHICH HE WAS VERY RUDE AND I HAVE LEFT MESSAGES WITH THE DEALER FOR ANOTHER MANAGER OR OWNER OF THE BUSINESS TO CALL ME, AND I STILL CONTINUE TO WAIT FOR A RESPONSE FROM THEM. IS THERE ANYTHING I CAN DO OR YOU TO HAVE THIS RECALL CHECKED TO MAKE SURE REPAIRS WERE DONE?, AND DONE CORRECTLY?, AS WITH THE LIGHT ON AFTER REPAIRS WERE MADE, MAKES ME CONCERNED FOR THE SAFETY OF EVERYONE.

NHTSA #: 10836981
mediumAIR BAGS
Filed: Feb 2016

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA #: 10836724
mediumAIR BAGS
Filed: Feb 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR A YEAR AGO. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT RECENTLY RECEIVED ANOTHER NOTIFICATION TO SCHEDULE THE SAME REPAIR. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA #: 10836432
mediumAIR BAGS
Filed: Feb 2016

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) WAS RECEIVED IN FEBRUARY OF 2015. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA #: 10825752
mediumAIR BAGS
Filed: Feb 2016

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. WHILE THE VEHICLE WAS PARKED, THE AIR BAG AND SEAT BELT WARNING LIGHTS ILLUMINATED. THE FAILURE OCCURRED CONSTANTLY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR THE AIR BAGS; HOWEVER, THE PART FOR THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE NHTSA CAMPAIGN NUMBER AND FAILURE MILEAGE WERE UNKNOWN. PARTS DISTRIBUTION DISCONNECT.

NHTSA #: 10825861
mediumAIR BAGS
Filed: Feb 2016

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA #: 10825577
mediumAIR BAGS
Filed: Feb 2016

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 04/06/16*LJ UPDATED 04/14/16. *JB

NHTSA #: 10825632
mediumAIR BAGS
Filed: Feb 2016

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA #: 10825707
mediumAIR BAGS
Filed: Feb 2016

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. WHILE DRIVING 20 MPH, THE SIDE CURTAIN AIR BAGS INADVERTENTLY DEPLOYED. THE AIR BAG WARNING LIGHT WAS ILLUMINATED PRIOR TO THE FAILURE. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE REMEDY OR PART FOR THE RECALL WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 170,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA #: 10824343
mediumAIR BAGS
Filed: Jan 2016

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V2046000 (AIR BAGS); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA #: 10821389
mediumAIR BAGS
Filed: Jan 2016

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA #: 10819716
mediumAIR BAGS
Filed: Jan 2016

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA #: 10817600
mediumAIR BAGS
Filed: Jan 2016

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) HOWEVER, THE DEALER WAS UNABLE TO SUPPLY THE PARTS FOR THE RECALL REPAIR FOR AN EXTENDED PERIOD. THE MANUFACTURER WAS CONTACTED MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA #: 10817675
mediumAIR BAGS
Filed: Dec 2015

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA #: 10816700
mediumAIR BAGS
Filed: Dec 2015

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA #: 10811406
mediumAIR BAGS
Filed: Dec 2015

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA #: 10810846
mediumAIR BAGS
Filed: Dec 2015

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR HAD ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.

NHTSA #: 10810737
mediumAIR BAGS
Filed: Dec 2015

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR HAD ILLUMINATED AND REMAINED ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 169,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA #: 10810117
mediumAIR BAGS
Filed: Dec 2015

2003 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO AIRBAG RESTRAINT SYSTEM REPLACEMENT PARTS NOT AVAILABLE TO COMPLETE RECALL. *SMD THE CONSUMER STATED HE HAS BEEN TRYING FOR TWO YEARS TO GET THE AIR BAG SYSTEM CORRECTED. *JB

NHTSA #: 10816072
mediumAIR BAGS
Filed: Nov 2015

TL* TAKATA RECALL. THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. WHILE WAITING FOR THE PART TO REPAIR THE VEHICLE FOR AN EXTENDED PERIOD OF TIME, THE AIR BAG WARNING LIGHT REMAINED ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE FAILURE MILEAGE WAS NOT AVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA #: 10794840
mediumAIR BAGS
Filed: Nov 2015

TAKATA RECALL: TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE RECALL REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 02/12/16*LJ *CN

NHTSA #: 10790752
mediumAIR BAGS
Filed: Nov 2015

TL* TAKATA RECALL- THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) WAS RECEIVED IN MARCH OF 2015. AFTER CONTACTING THE DEALER ON MULTIPLE OCCASIONS THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA #: 10790267
mediumAIR BAGS
Filed: Oct 2015

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA #: 10787302
mediumAIR BAGS
Filed: Oct 2015

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 12/29/15*LJ

NHTSA #: 10787123
mediumAIR BAGS
Filed: Oct 2015

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA #: 10786088
mediumAIR BAGS
Filed: Oct 2015

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS INVALID. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA #: 10785001
mediumAIR BAGS
Filed: Oct 2015

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA #: 10785162
mediumAIR BAGS
Filed: Oct 2015

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA #: 10783326
mediumAIR BAGS
Filed: Oct 2015

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 01/27/16*LJ UPDATED 02/25/16.*JB

NHTSA #: 10782093
mediumAIR BAGS
Filed: Oct 2015

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA #: 10781657
mediumAIR BAGS
Filed: Sep 2015

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE.

NHTSA #: 10778736
mediumAIR BAGS
Filed: Sep 2015

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA #: 10778476
mediumAIR BAGS
Filed: Sep 2015

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO DO THE RECALL REPAIR. THE MANUFACTURER WAS NOT AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA #: 10765027
mediumAIR BAGS
Filed: Sep 2015

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO PROVIDE THE PART TO DO THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA #: 10764281
mediumAIR BAGS
Filed: Sep 2015

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 12V527000 (AIR BAGS) AND 15V046000 (AIR BAGS). THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIMEFRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE.

NHTSA #: 10763857
mediumAIR BAGS
Filed: Sep 2015

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA #: 10763527
mediumAIR BAGS
Filed: Sep 2015

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA #: 10762057
mediumAIR BAGS
Filed: Sep 2015

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 15V004600 (AIR BAGS) WAS RECEIVED IN 2014. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA #: 10761463
mediumAIR BAGS
Filed: Sep 2015

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. WHILE DRIVING AT APPROXIMATELY 5 MPH, THE AIR BAG WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED CONSTANTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE OCCUPANT RESTRAINT CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE RECALL PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THIS ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 112,000. MA 10/21/15 *CN

NHTSA #: 10760766
mediumAIR BAGS
Filed: Aug 2015

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V313000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.

NHTSA #: 10760320
mediumAIR BAGS
Filed: Aug 2015

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS NOT AVAILABLE WITHIN A REASONABLE TIMEFRAME. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA #: 10750129
mediumAIR BAGS
Filed: Aug 2015

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE RECALL PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA #: 10748140
mediumAIR BAGS
Filed: Aug 2015

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA #: 10747768
mediumAIR BAGS
Filed: Aug 2015

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO PROVIDE THE PART TO DO THE REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA #: 10747578
mediumAIR BAGS
Filed: Aug 2015

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHEN THE VEHICLE WAS STARTED, THE AIR BAG WARNING INDICATOR ILLUMINATED. THE FAILURE RECURRED EACH TIME THE VEHICLE WAS STARTED. THE VEHICLE WAS TAKEN TO THE DEALER BUT THE FAILURE WAS UNABLE TO BE DETERMINED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 12V527000 (AIR BAGS) AND 15V046000 (AIR BAGS). HOWEVER, THE PARTS NEEDED TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.

NHTSA #: 10747601
mediumAIR BAGS
Filed: Aug 2015

THE HANDLING OF THE RECALL FOR THE OCCUPANT RESTRAINT CONTROL MODULE HAS BEEN VERY POOR. I WAS NOTIFIED IN FEBRUARY OF THIS ISSUE. THE LOCAL JEEP DEALERSHIP'S SERVICE DEPARTMENT (SAN LEANDRO JEEP) HAS BEEN HORRIBLE. I HAVE BEEN THERE THREE DIFFERENT TIMES IN THE PAST SEVERAL WEEKS, AFTER CHECKING IN SEVERAL TIMES PRIOR FOR AN UPDATE ON THE REPLACEMENT PARTS. THE FIRST TIME, THEY KEPT THE CAR OVERNIGHT AND SOMEHOW DID NOT GET THE JOB IN THE SYSTEM SO MY CAR WAS NOT REPAIRED. IN FOLLOW UP, THEY SET UP ANOTHER APPOINTMENT AND WHEN I DROPPED MY CAR OFF AGAIN, AT THAT TIME I WAS TOLD THEY DID NOT HAVE THE SAFETY REPLACEMENT PART. NOT ONLY HAS THE MANUFACTURER BEEN SLOW TO THE POINT OF AVOIDANCE IN ADDRESSING THIS SERIOUS SAFETY ISSUE, THE LOCAL DEALERSHIPS ARE UNDER PREPARED AND UNTRAINED IN HOW TO PROVIDE CUSTOMER SERVICE.

NHTSA #: 10746581
mediumAIR BAGS
Filed: Jul 2015

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA #: 10744970
mediumAIR BAGS
Filed: Jul 2015

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA #: 10743831
mediumAIR BAGS
Filed: Jul 2015

I HAVE CONCERNS ABOUT MY AIRBAG LIGHT, I HAVE TAKEN MY VEHICLE TO LITHA DEALERSHIP FOR RECALLS, BASED ON RECALL NOTICE'S. WHAT CONCERNS ME IS MY AIRBAG LIGHT KEEPS COMING ON. I GO TO THE DEALERSHIP AND THEY SAY THAT THEY DON'T HAVE ANY PARTS FOR THIS RECALL, THEY RESET THE COMPUTER FOR THE AIRBAG LIGHT AND THE LIGHT STAYS OFF FOR A SHORT TIME THEN I TAKE IT BACK AND THEY DO THE SAME PROCEDURE.I THINK THE DEALER SHIP PLACED A JUMPER WIRE SO THE LIGHT GOES OFF. (LIGHT'S BACK ON.) I'M STILL DRIVING WITH THE AIRBAG LIGHT BACK ON, VERY DISTRACTING.

NHTSA #: 10744031
mediumAIR BAGS
Filed: Jul 2015

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA #: 10736182
mediumAIR BAGS
Filed: Jul 2015

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) AND STATED THAT THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA #: 10735848
mediumAIR BAGS
Filed: Jul 2015

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA #: 10735104
mediumAIR BAGS
Filed: Jul 2015

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA #: 10735153
mediumAIR BAGS
Filed: Jul 2015

TO WHOMEVER IT MAY CONCERN, I RECEIVED NOTICE OF A RECALL OF MY VEHICLE IN FEBRUARY OF 2015. THE SAFETY RECALL NUMBER IS R06 / NHTSA 15V-046 OCCUPANT RESTRAINT CONTROL MODULE. I PURCHASED THIS JEEP NEW AND SINCERELY HAVE CONCERNS DRIVING THIS VEHICLE KNOWING THE SAFETY RISK IN THE AIR BAG SYSTEM. I HAVE CONTINUOUSLY FOR OVER 6 MONTHS BEEN TRYING TO GET THE AIR BAG ALARM/LIGHT TO BE FIXED/REPAIRED. JAKE SWEENEY CHRYSLER JEEP, IN CINCINNATI, OHIO, HAS TOLD ME THE NEEDED PART HAS TO BE MADE. THE PART WAS TO BE DELIVERED ORIGINALLY BY 1/25/15 THEN IT WAS CHANGED TO 2/25/15, THEN THE DATE WAS MOVED TO 5/30/15 AND NOW I WAS TOLD LAST WEEK THE DELIVERY DATE IS SHOWN TO BE UNKNOWN. PLEASE TELL ME WHAT I CAN DO TO GET THE CAR AIR BAG REPAIRED! THANK YOU. CONCERNED OWNER/DRIVER *TR

NHTSA #: 10734693
mediumAIR BAGS
Filed: Jul 2015

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO PRODUCE THE PART FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA #: 10734768
mediumAIR BAGS
Filed: Jul 2015

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA #: 10733551
mediumAIR BAGS
Filed: Jul 2015

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER:15V046000 (AIR BAGS) AND STATED THAT THE PARTS WERE UNAVAILABLE FOR AN UNREASONABLE AMOUNT OF TIME. THE DEALER WAS UNCERTAIN WHEN THE PARTS WOULD BECOME AVAILABLE TO SERVICE THE VEHICLE UNDER THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE CONSUMER RECEIVED THE RECALL NOTICE IN JANUARY 2015. AS OF SEPTEMBER 2015, THE PARTS WERE STILL NOT AVAILABLE. UPDATED 01/05/16. *JB

NHTSA #: 10733173
mediumAIR BAGS
Filed: Jul 2015

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA #: 10732630
mediumAIR BAGS
Filed: Jul 2015

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 30 MPH, THE AIR BAG WARNING LIGHT ILLUMINATED CONTINUOUSLY. THE VEHICLE WAS PREVIOUSLY REPAIRED AND THE FAILURE RECURRED. THE REPAIRS WERE UNKNOWN. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE VEHICLE WAS NOT REPAIRED FOR MOST RECENT FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.

NHTSA #: 10731540
mediumAIR BAGS
Filed: Jun 2015

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. WHILE DRIVING AT VARIOUS SPEEDS, THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.

NHTSA #: 10725915
mediumAIR BAGS
Filed: Jun 2015

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. WHILE PARKED, THE FRONT DRIVER SIDE AIR BAG WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED ON MULTIPLE OCCASIONS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS) AND NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 130,000. UPDATED 8/10/15*CN UPDATED 12/23/2015*JS

NHTSA #: 10723242
mediumAIR BAGS
Filed: Jun 2015

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA #: 10722887
mediumAIR BAGS
Filed: May 2015

HAVE HAD AIR BAG RECALL FOR OVER A YEAR PART IS NEVER AVAILABLE HAVE CHECK WITH DEALER 5 TIMES RECALL R-06/NHTSA15V-046 AIR BAG LIGHT IS ON

NHTSA #: 10715449
mediumAIR BAGS
Filed: May 2015

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 6/17/15*CN

NHTSA #: 10714419
mediumAIR BAGS
Filed: May 2015

THE DRIVER AND PASSENGER SIDE AIR BAGS DEPLOYED SIMULTANEOUSLY WHILE THE 2003 JEEP GRAND CHEROKEE WAS TRAVELING ON A PAVED HIGHWAY. THIS UNEXPECTED DEPLOYMENT OCCURRED WITHOUT THE JEEP CHEROKEE SUFFERING ANY FORM OF IMPACT WHATSOEVER. THE MENTIONED UNEXPECTED DEPLOYMENT RESULTED IN INJURIES TO THE FRONT PASSENGER SIDE OCCUPANT. *TR

NHTSA #: 10714017
mediumAIR BAGS
Filed: Apr 2015

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.

NHTSA #: 10713633
mediumAIR BAGS
Filed: Apr 2015

I GOT A RECALL NOTIFICATION ABOUT THE ORC MODULE ON MY JEEP. THIS IS THE THIRD TIME I HAVE TAKEN MY JEEP INTO JACKSON DODGE IN ENID, OKLAHOMA. I HAVE SPENT TIME, AND FUEL TO TAKE THIS INTO MY DEALERSHIP, AND THEY DON'T HAVE THE PART. EACH TIME I WAS TOLD THE PARTS ARE NOT AVAILABLE. I WANT TO FILE A COMPLAINT THAT IT IS A WAIST OF MY TIME AND MONEY IN FUEL TO DRIVE THE 35 MILES INTO MY DEALERSHIP JUST TO BE TOLD, THAT THE PARTS TO FIX THIS ARE STILL NOT AVAILABLE. I NEED TO KNOW, ARE YOU EVER GOING TO MAKE THESE PARTS AVAILABLE TO MY DEALERSHIP? *TR

NHTSA #: 10706013
mediumAIR BAGS
Filed: Apr 2015

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) AND STATED THAT THE PARTS WERE UNAVAILABLE. THE CONTACT STATED THAT THE DEALER WAS UNCERTAIN WHEN THE PARTS WOULD BECOME AVAILABLE TO SERVICE THE VEHICLE UNDER THE RECALL. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA #: 10705372
mediumAIR BAGS
Filed: Apr 2015

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR WAS CONSISTENTLY ILLUMINATED. THE FAILURE RECURRED EACH TIME THE VEHICLE WAS STARTED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

NHTSA #: 10703344
mediumAIR BAGS
Filed: Mar 2015

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART NEEDED TO SERVICE THE VEHICLE UNDER THE RECALL WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA #: 10701979
mediumAIR BAGS
Filed: Mar 2015

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 12V527000 (AIR BAGS) AND 15V046000 (AIR BAGS). THE CONTACT STATED THAT THE PARTS WERE NOT AVAILABLE FOR AN EXTENDED PERIOD OF TIME. THE DEALER DID NOT GIVE A SPECIFIC DATE WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS ALSO CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 6/11/15*CN THE CONSUMER DONATED THE VEHICLE TO CHARITY. UPDATED 9/18/15 *JS

NHTSA #: 10701999
mediumAIR BAGS,SEATS
Filed: Mar 2015

TL*THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBERS: 09V117000 (SEATS), AND 15V046000 (AIR BAGS). THE CONTACT STATED THAT THE PARTS WERE NOT AVAILABLE FOR MONTHS. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE DELAY. THE CONTACT WAS NOT EXPERIENCING A FAILURE.

NHTSA #: 10701474
mediumAIR BAGS,FUEL/PROPULSION SYSTEM
Filed: Mar 2015

TL*THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE FUEL TANK EXPOSED UNDER THE REAR OF THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

NHTSA #: 10701478
mediumAIR BAGS
Filed: Mar 2015

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA #: 10701226
mediumAIR BAGS
Filed: Mar 2015

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS). THE CONTACT STATED THAT THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA #: 10695379
mediumAIR BAGS
Filed: Mar 2015

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 12V527000 (AIR BAGS) AND 15V046000 (AIR BAGS); HOWEVER, THE PARTS NEEDED TO REPAIR THE VEHICLE WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA #: 10694814
mediumAIR BAGS
Filed: Mar 2015

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA #: 10694923
mediumAIR BAGS
Filed: Mar 2015

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 12V527000 (AIR BAGS) AND 15V046000 (AIR BAGS), HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA #: 10694671
mediumAIR BAGS
Filed: Mar 2015

TL*THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 15V046000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA #: 10693337
mediumAIR BAGS
Filed: Mar 2015

TL*THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE AIR BAG WARNING LAMP ILLUMINATED INDICATING A MALFUNCTION SEVERAL TIMES. THE CONTACT WAS INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 12V527000 (AIR BAGS), 15V046000 (AIR BAGS) AND STATED THAT THE DEALER WAS NOT ABLE TO DETERMINE WHEN THE PART WOULD BECOME AVAILABLE TO SCHEDULE THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND WAS UNABLE TO PROVIDE A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE FAILURE MILEAGE WAS NOT AVAILABLE.

NHTSA #: 10692298
mediumAIR BAGS
Filed: Jan 2015

TL*THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT WAS INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 12V527000 (AIR BAGS). THE CONTACT STATED THAT MONTHS LATER, THE AIR BAG WARNING LAMP REMAINED ILLUMINATED INDICATING A MALFUNCTION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE RECALL REMEDY FAILED TO REPAIR THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 121,036.

NHTSA #: 10678542
mediumAIR BAGS
Filed: Jan 2015

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA #: 10672272
mediumAIR BAGS
Filed: Dec 2014

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 45 MPH, THE AIR BAG LIGHT ILLUMINATED AND THE FRONTAL AIR BAGS DEPLOYED ON BOTH THE DRIVER AND PASSENGER SIDES. THE CONTACT WAS INJURED AND MEDICAL ATTENTION WAS REQUIRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT STATED THAT THEY WERE AWARE OF NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS) PRIOR TO THE FAILURE, BUT DID NOT HAVE THE VEHICLE INSPECTED. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.

NHTSA #: 10669302
mediumAIR BAGS
Filed: Nov 2014

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED INTERMITTENTLY AND WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE BUT RESET THE SENSOR AS A TEMPORARY REMEDY. THE VEHICLE WAS REPAIRED UNDER RECALL NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS).THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000. UPDATED 02/10/15*LJ UPDATED 9/5/2017*CN

NHTSA #: 10654449
mediumAIR BAGS
Filed: Aug 2014

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA #: 10626321
mediumAIR BAGS
Filed: Aug 2014

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS); HOWEVER, THE PART WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA #: 10621964
mediumAIR BAGS
Filed: Aug 2014

ABOUT 2/27/12 RECEIVED SAFETY RECALL NOTICE, M35/NHTSA 12V-527, CALLED 800 # PERSON SAID SHOULD RECEIVE LETTER END OF MARCH TO SCHEDULE APPOINTMENT WITH JEEP. NO LETTER, NO CALL FROM JEEP, I CALLED SUPERSTITION SPRINGS JEEP, PERSON SAID PART NOT AVAILABLE WILL CALL WHEN IS. 4/24 CALLED 800 #, PERSON SAID MUST WAIT FOR PART. 6/15/12 JEEP SAID STILL NO PART. 11/8/12 CALLED JEEP, MGR SAID PART HERE 11/20/12..TOOK JEEP IN FOR REPAIR 11/20/12....SERVICE KEPT CAR ENTIRE DAY AND WHEN PICKED UP SERVICE SAID STILL NO PART. 1/30/13 RECEIVED SECOND SAFETY RECALL NOTICE, CALLED SUPERSTITION SPRINGS JEEP SERVICE, SAID STILL NO PART WILL CALL WHEN IT COMES IN. 8/8/14 RECEIVED THIRD SAFETY RECALL NOTICE, CALLED SUPERSTITION SPRINGS JEEP SERVICE, NO RETURN CALL. THE AIR BAG ON OUR JEEP IS MAKING VERY STRANGE NOISES. FOR SAFETY REASONS WE MUST GET THIS REPAIRED IMMEDIATELY. WE ARE SO CONCERNED THAT THE BAG WILL DEPLOY WHILE DRIVING. PLEASE HELP US GET THIS TAKEN CARE OF. WE ARE AT RISK OF SOMEONE BE SERIOUSLY HURT OR POSSIBLY LOOSING THEIR LIFE. *TR

NHTSA #: 10621129
mediumAIR BAGS
Filed: Aug 2014

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 12V527000 (AIR BAGS). THE CONTACT STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA #: 10620703
mediumAIR BAGS
Filed: Aug 2014

IN 2012 WE RECEIVED OUR FIRST RECALL NOTICE FROM CHRYSLER GROUP LLC. I RESPONDED BY SETTING UP AN INSPECTION APPOINTMENT WITH THEM. THEY LATER CANCELLED THE APPOINTMENT. IN 2013 I RECEIVED THE 2ND RECALL NOTICE. I SET UP ANOTHER INSPECTION, THEY INSPECTED THE VEHICLE AND TOLD ME THAT THEY DID NOT HAVE THE PART ON HAND TO MAKE THE REPAIR. THEY WOULD ORDER THE PART AND CALL ME. THEY NEVER DID CALL BACK. I CALLED THEM LATER THAT MONTH TO CHECK ON THE PART AND THEY STATED THEY NEVER RECEIVED THE REPAIR PART. NOW I GET A THIRD RECALL NOTICE. THIS IS A COMPANY VEHICLE THAT TRANSPORTS MANY PASSENGERS THROUGHOUT THE YEAR. WE ARE INDANGERING LIVES. I HAVE EXPRESSED THIS TO CHRYSLER AND THEY NEVER RESPOND WITH A REPAIR. PLEASE HELP. *TR

NHTSA #: 10619199
mediumAIR BAGS
Filed: Aug 2014

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER:12V527000 (AIR BAGS) AND STATED THAT THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAS NOT EXPERIENCED A FAILURE.

NHTSA #: 10619408
mediumAIR BAGS
Filed: Aug 2014

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT STATED NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS) HAD EXCEEDED THE REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD EXPERIENCED THE FAILURE. THE AIR BAG LIGHT WAS VIABLE ON THE INSTRUMENTAL PANEL. THE FAILURE MILEAGE WAS 100,000.

NHTSA #: 10619431
mediumAIR BAGS
Filed: Aug 2014

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE AIR BAG WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE CONTACT STATED THAT THE FAILURE OCCURRED AFTER HAVING THE VEHICLE SERVICED UNDER NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.

NHTSA #: 10618755
mediumAIR BAGS
Filed: Aug 2014

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER, WHO REPLACED THE AIR BAG SYSTEM ORC MODULE BUT THE FAILURE RECURRED. THE CONTACT ALSO RECEIVED THREE NOTIFICATIONS OF NHTSA CAMPAIGN ID NUMBER: 12V527000 (AIR BAGS). THE CONTACT WAS WAITING FOR INSTRUCTIONS FROM THE MANUFACTURER TO GET THE DEALER TO REMEDY THE VEHICLE. THE APPROXIMATE FAILURE MILEAGE WAS 172,000.

NHTSA #: 10618812
mediumAIR BAGS
Filed: Jul 2014

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, THERE WAS A CHIME INSIDE THE VEHICLE AS THE AIR BAG WARNING LIGHT ILLUMINATED. ADDITIONALLY, THE REAR PASSENGER SIDE AIR BAG DEPLOYED INADVERTENTLY. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS TO BE REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAG) TWO YEARS AGO PRIOR TO THE INCIDENT BUT THE PART WAS NOT AVAILABLE TO DO THE REPAIR AT THE TIME. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 152,000

NHTSA #: 10609355
mediumAIR BAGS
Filed: Jul 2014

WHILE DRIVING NORTH ON I-75 FROM MANATEE COUNTY TO TAMPA TO GO TO WORK, BOTH SIDE AIR BAGS SELF-DEPLOYED. I HAD THE CAR TOWED TO FERMAN JEEP ON SR 54. I CALLED CHRYSLER AND WAS TOLD THAT THE INCIDENT HAD BEEN ELEVATED AND THAT AN INVESTIGATOR WOULD GO OUT AND CALL ME WITHIN ONE BUSINESS DAY. I CALLED THE NEXT DAY AND WAS TOLD THAT THE ISSUE HAD BEEN ESCALATED AND THAT I WOULD BE CALLED WITHIN 1-2 BUSINESS DAYS, MEANING THURSDAY. I CALLED THURSDAY AND WAS TOLD I NEEDED TO WAIT UNTIL 8PM THAT EVENING. NO CALL. I CALLED SATURDAY REQUESTING AN UPDATE ON MY VEHICLE. NO CALL. I CALLED THIS MORNING MONDAY JULY 7, REQUESTED TO SPEAK WITH A SUPERVISOR AND WAS TOLD THAT WAS NOT POSSIBLE. I HAVE NO UPDATE ON MY ONLY FORM OF TRANSPORTATION AND AM DESPERATE TO UNDERSTAND, IF MY VEHICLE CAN BE FIXED. I NEED TEMPORARY TRANSPORTATION. I COMMUTE 100 MILES IN THIS VEHICLE EVERY DAY. I NEED HELP ESCALATING MY CASE TO THE PROPER PEOPLE. THANK YOU. *JS

NHTSA #: 10608503
mediumAIR BAGS
Filed: Jul 2014

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE CONTACT MENTIONED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS) BUT THE FAILURE RECURRED. THE VEHICLE WAS NOT DIAGNOSED FOR THE RECENT FAILURE OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 179,913.

NHTSA #: 10608600
mediumAIR BAGS
Filed: Jun 2014

I HAVE RECEIVED A SAFETY RECALL NOTICE FROM CHRYSLER GROUP LLC INSTRUCTING ME TO CONTACT A LOCAL CHRYSLER JEEPDRID DEALER TO RESOLVE THIS PROBLEM. I HAVE CONTACTED TWO DEALER, ONE IN JAMESTOWN, NY AND ONE IN CORY, PA. I GET THE SAME RUN AROUND FROM BOTH DEALER. THEY DON'T HAVE THE AND WILL ORDER THEM AND CALL ME TO SCHEDULE AN APPOINTMENT. I WAITED SIX MONTHS ON THE DEALER IN JAMESTOWN BEFORE CONTACTING THE DEALER IN CORY, PA. I EXPLAINED MY PROBLEM TO THE SERVICE MANGER AND ASK IF THEY COULD DO THE REPAIRS. THAT WAS 2/5/14, HE ASSURED ME THEY COULD DO THE REPAIRS AND WOULD ORDER THE PARTS NEEDED. AS YOU CAN SEE THAT HAS FIVE MONTHS AND STILL NO WORD. PLEASE ADVISE ME ON WHAT I SHOULD DO TO RESOLVE THIS ISSUE. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA #: 10604402
mediumAIR BAGS
Filed: Jun 2014

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. IMMEDIATELY AFTER THE VEHICLE WAS SERVICED FOR NHTSA CAMPAIGN ID NUMBER: 12V527000 (AIR BAGS), THE AIR BAG INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE DEALER STATED THAT THE AIR BAG CONTROL MODULE NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 72,000. UPDATED 8/14/14*CN THE CONSUMER STATED THE DEALER ADVISED THE AIRBAG CONTROL MODULE HAD A SHORT AND NEEDED TO REPLACED. UPDATED 08/26/2014 *JS

NHTSA #: 10597083
mediumAIR BAGS
Filed: May 2014

2003 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO NO FOLLOW UP ON THE PARTS FOR AIRBAG SYSTEM RECALL AND AIR BAG LIGHT IS ON. *SMD

NHTSA #: 10589004
mediumAIR BAGS
Filed: May 2014

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS) HAD SURPASSED THE REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THE PART WAS NOT AVAILABLE FOR REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED ANY FAILURES AT THIS TIME. RK

NHTSA #: 10588658
mediumAIR BAGS
Filed: May 2014

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 12V527000 (AIR BAG), HOWEVER THE PART NEEDED TO COMPLETE THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA #: 10586143
mediumAIR BAGS
Filed: Mar 2014

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE AIR BAG WARNING LAMP WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN PERFORMED REPAIRS FOR RECALL NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS). THE REMEDY FAILED TO REPAIR THE PROBLEM. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 125,748.

NHTSA #: 10575821
mediumAIR BAGS
CrashFiled: Mar 2014

2003 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO OCCUPANT RESTRAINT CONTROL MODULE FILTER CIRCUIT RECALL NOTICE. *SMD THE CONSUMER NO LONGER OWNS THE VEHICLE, BECAUSE HIS DAUGHTER WAS INVOLVED IN AN ACCIDENT AND THE VEHICLE WAS TOTALED AND DESTROYED BY HIS INSURANCE COMPANY. THE CONSUMER BELIEVED THE DEATH OF HIS DAUGHTER WAS POSSIBLY DUE TO A FAULTY VEHICLE. *JB

NHTSA #: 10573510
mediumAIR BAGS
Filed: Mar 2014

2003 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO OCCUPANT RESTRAINT CONTROL MODULE FILTER CIRCUIT RECALL NOTICE AND UNSATISFACTORY CUSTOMER SERVICE AT DEALERSHIP. *SMD THE CONSUMER WAS INFORMED THE RECALL WOULD TAKE 2 HOURS TO COMPLETE. HOWEVER, WHEN THE CONSUMER RETURNED TO THE DEALER, THE VEHICLE WAS NOT READY. THE CONSUMER FOUND IT UNACCEPTABLE TO 5 HOURS TO HAVE THE RECALL DONE. THE DEALER INFORMED THE CONSUMER OTHER THINGS CAME UP, THAT HAD TO BE TAKEN CARE OF. THE DEALER INFORMED THE CONSUMER, THE VEHICLE WOULD NOT BE READY, AS PREVIOUSLY STATED.

NHTSA #: 10567325
mediumAIR BAGS
Filed: Mar 2014

A SAFETY RECALL NUMBER M35 WAS ISSUED FEB 2013 AND HAS NOT BEEN COMPLIED WITH AS OF THIS DATE 11 MAR 2014. REPEATED CALLS TO CHRYSLER CUSTOMER SERVICE HAVE FAILED TO GET ANY RESULTS. *TR

NHTSA #: 10568650
mediumAIR BAGS
Filed: Mar 2014

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 12V527000 (AIR BAG) BUT WAS UNABLE TO HAVE THE VEHICLE REPAIRED BECAUSE THE PARTS NEEDED FOR THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA #: 10567039
mediumAIR BAGS
Filed: Feb 2014

DEAR SIR/MADAM: THIS CONCERNS THE M35 RECALL RELATING TO THE JEEP GRAND CHEROKEE (2003 IN MY CASE). YESTERDAY, 2-26-14, THE DEALERSHIP SUPPOSEDLY PERFORMED THE FIX TO RESOLVE THE ISSUE WITH THE AIRBAG SYSTEM. THIS WAS THE 3RD TIME THAT I HAD MADE AN APPOINTMENT AFTER THEY HAD PRESUMABLY GOTTEN THE PARTS NEEDED TO DO THE JOB. THE PREVIOUS 2 TIMES, IN MARCH AND SEPTEMBER 2013, AFTER GETTING TO THE DEALERSHIP AND CONSIDERABLE WAITING, I ENDED BEING TOLD THAT THEY COULD NOT PERFORM THE SERVICE BECAUSE THEY DID NOT HAVE THE PARTS--'PRIOR TO MARCH 2013, THEY SAID NOT TO KNOW WHAT PARTS WERE NEEDED. THE PROBLEM I HAVE IS THAT THE AIRBAG WARNING LIGHT IS STILL ON AND THEY REFUSED TO FIX IT ALLEGING THAT THE RECALL DID NOT PROVIDE FOR THAT. I FOUND THIS ILLOGICAL. ON THE ONE HAND, I BELIEVE THE WARNING LIGHT COMES ON WHEN THERE IS A PROBLEM WITH THE AIRBAG SYSTEM AND, ON THE OTHER HAND, THEY ARE TELLING ME THAT THEY HAVE NOW FIXED THE PROBLEM WITH THE AIRBAG SYSTEM. AROUND THE TIME CHRYSLER JEEP INFORMED OF THE PROBLEM, MY AIRBAG WARNING LIGHT TURNED ON. IT TOOK CONTACTS OVER A YEAR'S TIME WITH THE DEALERSHIP TO FINALLY HAVE THEM "CORRECT"' THE PROBLEM AND I AM NOW LEFT WONDERING IF IT HAS INDEED BEEN CORRECTED. I WOULD APPRECIATE IT IF SOMEONE WERE TO LOOK INTO THIS. *TR

NHTSA #: 10566459
mediumAIR BAGS
Filed: Feb 2014

2003 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO REPLACEMENT OF THE OCCUPANT RESTRAINT CONTROL MODULE. *SMD THE CONSUMER STATED AFTER WAITING OVER AN HOUR, HE WAS GIVEN AN INVOICE TO PAY $220 FOR A ELECTRICAL DIAGNOSTIC TEST. THE AIR BAG CONTROL MODULE WAS NOT REPLACED. THE CONSUMER STATED THE AIR BAG LIGHT IS STILL ON.

NHTSA #: 10565128
mediumAIR BAGS
Filed: Feb 2014

OUR JEEP IS SUBJECT TO A RECALL. WE RECEIVED THE NOTICE IN LATE 2012. WE CONTACTED THE LOCAL JEEP DEALER IN ACCORDANCE WITH THE RECALL NOTICE AND THEY SAID THEY WOULD CONTACT US. THEY DID NOT. WE CONTACTED THEM AGAIN ABOUT A MONTH AGO AND THEY SAID THEY DID NOT HAVE THE PARTS. WE CONTACTED CHRYSLER GROUP, AND THEY CONTACTED THE DEALER. WE WERE TOLD THAT THEY WOULD GET THE PARTS AND CONTACT US WITHIN 5 DAYS. THAT WAS MORE THAN A MONTH AGO. WE WOULD LIKE TO GET THIS RESOLVED, BUT OUR LOCAL DEALER SEEMS UNRESPONSIVE. *TR

NHTSA #: 10564332
mediumAIR BAGS
Filed: Feb 2014

I HAVE GONE TO CUTTER DODGE JEEP ON ALA MOANA BLVD. ON OAHU AND NOTIFIED THEM OF MY RECEIVING A RECALL LETTER. THEY INFORMED ME THAT THE PARTS ARE ON ORDER AND WILL BE CONTACTING ME WHEN THEY (PARTS) ARRIVE. I WAS CONTACTED BY THE DEALERSHIP AND WAS TOLD TO MAKE AN APPOINTMENT TO SERVICE MY JEEP FOR THE RECALL. WHEN I BROUGHT MY VEHICLE IN FOR THE SERVICE, I WAS INFORMED THAT THE DEALERSHIP GETS AHEAD OF ITSELF AND SENDS OUT CARDS STATING THAT THE PARTS ARE IN WHEN ACTUALLY THEY ARE NOT. WASTED TIME. SO, THEY TOLD ME AGAIN THAT THEY WOULD BE CONTACTING ME WHEN PARTS COME IN. THIS IS MY SECOND NOTICE FROM CHRYSLER NOTIFYING ME OF THE SAME RECALL. I HAVE YET TO RECEIVE A CALL OR LETTER FROM CUTTER DODGE JEEP ON ALA MOANA FOR THIS RECALL. I'M PRETTY SURE THAT THIS IS NOT A PART THAT TAKES OVER A YEAR TO MAKE NOR BE SENT OUT TO A DEALERSHIP FOR SOMETHING THAT COULD POSSIBLY CAUSE AN ACCIDENT WITHOUT WARNING. I WOULD LIKE TO GET THIS RECTIFIED, PLEASE. IF THERE IS ANOTHER DEALERSHIP THAT CAN TAKE CARE OF THIS FOR ME THEN POINT ME IN THE RIGHT DIRECTION. I AM NOT SURE IF MY JEEP IS AFFECTED BY THIS PROBLEM BUT WOULD SURE LIKE TO FIND OUT. THANK YOU FOR YOUR TIME IN THIS MATTER. *TR

NHTSA #: 10563979
mediumAIR BAGS
Filed: Feb 2014

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 12V527000 (AIR BAGS) AND STATED THAT THE REMEDY PART WAS NOT AVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA #: 10563819
mediumAIR BAGS
Filed: Feb 2014

SAFETY RECALL / M35 / NHTSA 12V-527 ( ORC MODULE ) DEALERSHIP NOTIFIED ME TWICE TO COME IN FOR THE ABOVE RECALL AND AFTER WAITING TWO HOURS EACH TIME, THEY TOLD ME THAT THEY DID NOT HAVE THE PARTS TO DO THE JOB. THEY ALSO TOLD ME THEY WOULD ORDER THE PARTS AND NOTIFY ME WHEN THEY WERE RECEIVED. THIS NEVER HAPPENED. IT'S BEEN TWO YEARS AND I'M OUT OF OPTIONS. THANK YOU FOR YOUR ASSISTANCE. *TR

NHTSA #: 10563646
mediumAIR BAGS
Filed: Feb 2014

TL- THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT RECALL NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS) HAD SURPASSED REASONABLE TIME FOR REPAIR. THE CONTACT TOOK HIS VEHICLE TO THE DEALER TO BE REPAIRED. THE DEALER STATED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURE HAD BEEN CONTACTED. THE VEHICLE HAD NOT BEEN REPAIRED. THE CHECK AIR BAG LIGHT WAS ILLUMINATED ON THE CONTACT'S DASHBOARD BUT THE AIR BAG HAD NOT INADVERTENTLY DEPLOYED. THE VIN WAS NOT AVAILABLE. AZ

NHTSA #: 10563720
mediumAIR BAGS
Filed: Feb 2014

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT HE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS) AND ATTEMPTED TO HAVE THE VEHICLE REPAIRED ON NUMEROUS OCCASIONS BUT THE DEALER STATED THAT THE PARTS WERE UNAVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED BUT PROVIDED NO FURTHER INFORMATION. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 03/31/14*LJ

NHTSA #: 10563360
mediumAIR BAGS
Filed: Feb 2014

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT FELT THAT SINCE THE FAILURE WAS REPORTED IN NOVEMBER OF 2012, THERE SHOULD HAVE BEEN A REMEDY AVAILABLE BEFORE FEBRUARY OF 2014. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA #: 10563379
mediumAIR BAGS
Filed: Feb 2014

TOOK MY 2003 JEEP GRAND CHEROKEE IN TO DEALER FOR SERVICE A YEAR AGO. WAS INFORMED THEN OF RECALL AND THAT PART WAS NOT AVAILABLE AT TIME BUT TO CALL BACK IN A MONTH. RECEIVED THE SAFETY RECALL NOTICE M35/NHTSA 12V-527 IN MAIL SHORTLY AFTER. HAVE BEEN CALLING EVERY MONTH TO CHECK AND KEEP GETTING SAME ANSWER THAT IT IS NOT AVAILABLE AND DO NOT KNOW WHEN IT WILL BE. TODAY I RECEIVED ANOTHER SAFETY RECALL NOTICE M35/NHTSA 12V-527. CALLED AGAIN HOPING PART WAS IN. RECEIVED SAME ANSWER FROM DEALER THAT PART WAS NOT IN AND DID NOT KNOW WHEN IT WILL BE AND TO CALL BACK NEXT MONTH. THIS IS COMPLETELY LUDICROUS. HOW CAN A CAR MANUFACTURER NOT HAVE A PART FOR A MAJOR PROBLEM WITHIN A YEARS TIME? PLEASE HELP! NO PROBLEMS YET BUT VERY CONCERNED FOR PERSON DRIVING VEHICLE. CAN'T AFFORD A NEW/USED VEHICLE TO REPLACE THIS ONE. *TR

NHTSA #: 10563166
mediumAIR BAGS
Filed: Jan 2014

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT SHE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS) IN JANUARY 2013. THE CONTACT STATED THAT SHE ATTEMPTED TO HAVE THE VEHICLE REPAIRED ON NUMEROUS OCCASIONS BUT THE DEALER STATED THAT THE PARTS WERE UNAVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA #: 10562098
mediumAIR BAGS
Filed: Jan 2014

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS) AND ATTEMPTED TO HAVE THE VEHICLE REPAIRED BUT WAS INFORMED THAT THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE PART UNAVAILABILITY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE CURRENT MILEAGE WAS 162,000.. ..UPDATED 03-12-14 *BF

NHTSA #: 10561846
mediumAIR BAGS
Filed: Jan 2014

LETTER FROM CONGRESSMAN GARDNER ON BEHALF OF CONSTITUENT RE CHRYSLER RECALL. *SMD THE CONSUMER STATED IT HAS BEEN OVER A YEAR, AND THE PARTS WERE NOT AVAILABLE FOR THE AIR BAG RECALL.

NHTSA #: 10560958
mediumAIR BAGS
Filed: Jan 2014

AFTER ONE YEAR I STILL HAVE AN OUTSTANDING RECALL, M35? NHTSA 12V-527. CHRYSLER STILL HAS NO PARTS TO MAKE THE NECESSARY SAFETY REPAIR. HOW LONG MUST WE WAIT UNTIL NHTSA AND CHRYSLER FIX THIS PROBLEM? *TR

NHTSA #: 10560791
mediumAIR BAGS
Filed: Jan 2014

THERE HAS BEEN NO INCIDENT-- MY COMPLAINT IS THAT WE WERE PUT ON NOTICE ONE FULL YEAR AGO ABOUT A DEFECT IN THE AIRBAGS AND STILL TO THIS DATE THE PARTS ARE NOT AVAILABLE. IT IS UNACCEPTABLE THAT A COMPANY AS LARGE AS CHRYSLER CANNOT GET THESE PARTS IN A ONE YEAR TIME FRAME. I SPOKE TO A REP AT CHRYSLER WHO SAID THERE IS NO UPDATED INFO ON WHEN THE PARTS WILL BE AVAILABLE. *TR

NHTSA #: 10560402
mediumAIR BAGS
Filed: Jan 2014

I RECEIVED A SAFETY RECALL LETTER FOR M35/NHTSA 12V-527 OVER A YEAR AGO, STATING THAT THE PARTS TO REPAIR THE ORC MODULE ARE NOT AVAILABLE. I HAVE NOT RECEIVED ANY UPDATES, AND AM STILL WAITING TO GET THE CAR REPAIRED SO THAT IS SAFE. *TR

NHTSA #: 10560265
mediumAIR BAGS
Filed: Jan 2014

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS) AND THE PARTS WERE NOT AVAILABLE. THE CONTACT MENTIONED THAT THIS WAS A VERY SERIOUS SAFETY HAZARD. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE CURRENT MILEAGE WAS 81,000.

NHTSA #: 10559560
mediumAIR BAGS
Filed: Jan 2014

DEALERS STILL DO NOT HAVE THIS PART IN FOR REPAIRS. *TR

NHTSA #: 10558465
mediumAIR BAGS
Filed: Jan 2014

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT HE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER 12V527000 (AIR BAGS) SEVERAL MONTHS AGO AND WAS INFORMED BY THE DEALER AND MANUFACTURER THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA #: 10558170
mediumAIR BAGS
Filed: Dec 2013

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA #: 10557726
mediumAIR BAGS
Filed: Dec 2013

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS). HOWEVER, HE WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE APPROXIMATE CURRENT MILEAGE WAS 161000.

NHTSA #: 10556320
mediumAIR BAGS
Filed: Dec 2013

2003 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO AIR BAG SYSTEM RECALL NOTICE AND DEALERSHIP STATED THEY HAVE NOT RECEIVED PARTS TO COMPLETE RECALL. *SMD

NHTSA #: 10556684
mediumAIR BAGS
Filed: Dec 2013

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS) AND ATTEMPTED TO HAVE THE VEHICLE REMEDIED. THE CONTACT WAS INFORMED THAT THE PARTS WERE UNAVAILABLE TO PERFORM THE REPAIR. THE CONTACT HAD NOT EXPERIENCED ANY FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA #: 10554906
mediumAIR BAGS
Filed: Dec 2013

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION OF THE FAILURE OR REPAIRS. THE CONTACT WAS NO LONGER DRIVING THE VEHICLE BECAUSE SHE WAS CONCERNED THAT THE AIR BAG WOULD ERRONEOUSLY DEPLOY AT ANY TIME. THE MANUFACTURER WAS NOTIFIED TWICE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

NHTSA #: 10554808
mediumAIR BAGS
Filed: Nov 2013

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT HE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS) AND STATED THAT THE PARTS WERE NOT AVAILABLE TO HAVE THE VEHICLE SERVICED PER THE RECALL. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 01/07/14*LJ

NHTSA #: 10553904
mediumAIR BAGS
Filed: Nov 2013

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER 12V527000 (AIR BAGS) HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL LETTER IN 2012. THE MANUFACTURER WAS CONTACTED AND ADVISED THAT THEY DID NOT KNOW WHEN THE PART WOULD BECOME AVAILABLE FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. ..UPDATED 12-30-13 *BF

NHTSA #: 10553758
mediumAIR BAGS
Filed: Nov 2013

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 12V527000 (AIR BAGS) HOWEVER, THE CONTACT WAS NOT ABLE TO HAVE THE VEHICLE SERVICED UNDER THE RECALL BECAUSE THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA #: 10553317
mediumAIR BAGS
CrashFiled: Nov 2013

TL* THE CONTACT OWNS 2003 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 12V527000 (AIR BAGS) AND CALLED THE DEALER TO MAKE AN APPOINTMENT. THE DEALER STATED THAT THE PARTS WERE NOT AVAILABLE TO REMEDY THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 12/30/13*CN THE CONSUMER WAS INVOLVED IN AN ACCIDENT.

NHTSA #: 10553166
mediumAIR BAGS
Filed: Nov 2013

RECEIVED A RECALL NOTICE FROM CHRYSLER. CHRYSLER RECALL NUMBER M35, (NHTSA CAMPAIGN NUMBER: 12V527000) INVOLVING AIRBAGS CAN DEPLOY AT ANYTIME. CONTACTED THE DEALERSHIP LAST SPRING ABOUT THIS RECALL AND WAS TOLD PARTS WEREN'T IN YET. I THEN CONTACTED THE DEALERSHIP ON NOVEMBER 12, 2013 AND WAS TOLD THE PARTS AREN'T IN YET. I AM CONCERNED ABOUT THIS AIRBAG DEPLOYMENT ISSUE AND IT SEEMS LIKE THE MANUFACTURER ISN'T CONCERNED ABOUT SAFETY. *TR

NHTSA #: 10552003
mediumAIR BAGS
Filed: Nov 2013

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS) AND STATED THAT THE PARTS WERE NOT AVAILABLE TO HAVE THE VEHICLE REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. ..UPDATED 12-26-13 *BF

NHTSA #: 10551523
mediumAIR BAGS
Filed: Nov 2013

TL* THE CONTACT OWNS 2003 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE CONTACT RECEIVED NHTSA CAMPAIGN ID NUMBER 12V527000 (AIR BAGS) AND CALLED THE DEALER TO MAKE AN APPOINTMENT. THE DEALER STATED THAT THE PARTS WERE NOT AVAILABLE TO REMEDY THE VEHICLE. ONE YEAR LATER, THE PARTS WERE STILL NOT AVAILABLE TO REMEDY THE VEHICLE. THE CONTACT CALLED THE MANUFACTURER BUT RECEIVED NO ASSISTANCE. THE FAILURE MILEAGE WAS 75,000. UPDATED 3/5/14*CN

NHTSA #: 10551567
mediumAIR BAGS
Filed: Nov 2013

I RECEIVED NOTICE OF A RECALL FOR THE AIRBAG SENSOR ON THE 2003 JEEP CHEROKEES. I WAS INFORMED THAT THE AIRBAG MAY DEPLOY AT ANY TIME WHILE THE VEHICLE IS OPERATING. IT HAS BEEN ONE YEAR SINCE I WAS NOTIFIED OF THIS ISSUE AND THE CHRYSLER DEALERSHIP HAS YET TO SEND THE PARTS NECESSARY TO FIX THIS PROBLEM TO ANY OF THE DEALERSHIPS. I AM CURRENTLY DRIVING AROUND WITH MY AIRBAG SENSOR ON, AND NOT KNOWING IF AND WHEN MY AIRBAG WILL DEPLOY. THIS FRIGHTENS ME BECAUSE I CURRENTLY LIVE IN THE MOUNTAINS, AND NOT KNOWING HOW I WILL REACT TO AIRBAG DEPLOYING. ONE YEAR IS DEFINITELY AN AMPLE AMOUNT OF TIME FOR THE CHRYSLER DEALERSHIP TO SEND THESE PARTS OUT, ESPECIALLY FOR A RECALL LIKE THIS THAT HAS PRODUCED INJURIES. *TR

NHTSA #: 10550781
mediumAIR BAGS
Filed: Oct 2013

IN JANUARY OF 2013 I RECEIVED A RECALL NOTICE FROM CHRYSLER #35 CONCERNING A COMPONENT IN THE AIR BAG MODULE MAY FAIL WHILE OPERATING THIS VEHICLE. I CALLED MONROE MICHIGAN DODGE CHRYSLER WHERE I PURCHASED THE CAR AND THEY TOLD ME CHRYSLER HASN'T RELEASED THE PARTS TO FIX THIS PROBLEM. I TOOK IT BACK IN TODAY OCTOBER 31 2013 AND I RECEIVED THE SAME ANSWER. I CALLED CHRYSLER AT 1-800-247-9753 AND THEY TOLD ME THE PARTS AREN'T AVAILABLE AND THEY WOULD PUT ME ON A LIST. THIS IS TOTALLY NOT ACCEPTABLE IT SHOULDN'T TAKE THIS LONG TO TAKE CARE OF THIS SERIOUS PROBLEM. *TR

NHTSA #: 10550322
mediumAIR BAGS
Filed: Oct 2013

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER 12V527000 (AIR BAGS) HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE AIR BAG WARNING LIGHT WAS ILLUMINATED AND THE MANUFACTURER ADVISED THAT THE PART NEEDED TO COMPLETE THE AIR BAG RECALL SERVICE WAS ON BACK ORDER. THE MANUFACTURER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE PART TO BECOME AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 115,000 AND THE CURRENT MILEAGE WAS 120,000.

NHTSA #: 10548892
mediumAIR BAGS
Filed: Sep 2013

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER 12V527000 (AIR BAGS) IN THE MAIL SEVERAL MONTHS AGO AND STATED THAT THE DEALER INFORMED HIM THAT THE PARTS WERE NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. ...UPDATED 11-18-13 *BF

NHTSA #: 10544618
mediumAIR BAGS
Filed: Sep 2013

2003 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO AIR BAG SYSTEM RECALL NOTICE. *SMD WHEN THE CONSUMER CONTACTED THE DEALER, TO MAKE AN APPOINTMENT, HE WAS INFORMED THE PART WAS NOT AVAILABLE. A FEW MONTHS LATER, HE RECEIVED A CALL FROM THE DEALER AND THEY SCHEDULED AN APPOINT. HOWEVER, AFTER THE CONSUMER DROPPED THE VEHICLE OFF, THE DEALER CALLED THE CONSUMER BACK AND INFORMED HIM, THEY NEVER HAD THE PART. THE CONSUMER CONTINUED TO CALL FOR MONTHS, BUT THE PART WAS STILL NOT AVAILABLE. THE AIR BAG LIGHT WOULD COME ON AND STAY ON FOR WEEKS AT A TIME AND THEN GO OFF, AND COME BACK ON AGAIN.

NHTSA #: 10543704
mediumAIR BAGS
Filed: Sep 2013

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER 12V527000 (AIR BAGS) HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION MARCH 2013. THE CONTACT HAD NOT EXPERIENCED THE AIR BAG WARNING LIGHT FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS NOT AVAILABLE AND THE CURRENT MILEAGE WAS 94,000. UPDATED 11/12/13*CN THE CONSUMER WAS INFORMED THE PARTS WERE NOT AVAILABLE, BUT WOULD BE AVAILABLE BY OCTOBER 17, 2013. THE CONSUMER STATED IT HAS BEEN OVER 30 DAYS, AND HE HAS NOT HEARD FROM CHRYSLER. UPDATED 11/19/13

NHTSA #: 10543857
mediumAIR BAGS
Filed: Sep 2013

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS) OVER A YEAR AGO AND STATED THAT THE DEALER INFORMED HIM THAT THE PARTS WERE NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 11/13/13*LJ

NHTSA #: 10543509
mediumAIR BAGS
Filed: Sep 2013

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE HIS VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS ) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE STATED THAT SINCE THE FAILURE WAS REPORTED IN JANUARY OF 2013, THERE SHOULD BE A REMEDY AVAILABLE BEFORE SEPTEMBER OF 2013. THE AIR BAG WARNING LIGHT ILLUMINATED; THEREFORE; HE EXPERIENCED THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT AND PROVIDED NO ASSISTANCE. THE CURRENT AND FAILURE MILEAGE WAS 130,000.

NHTSA #: 10543144
mediumAIR BAGS
Filed: Sep 2013

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 12V527000 (AIR BAGS) AND STATED THAT THE AIR WARNING LAMP WAS ILLUMINATED. THE DEALER WAS CONTACTED AND INFORMED HIM THAT THE PARTS WERE NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 149,000. THE VIN WAS NOT AVAILABLE.

NHTSA #: 10542810
mediumAIR BAGS
Filed: Sep 2013

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE AIR BAG WARNING INDICATOR ILLUMINATED INTERMITTENTLY. THERE WAS A RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 12V527000 ( AIR BAGS) AND THE PART WAS UNAVAILABLE. THE DEALER WAS UNABLE TO PROVIDE AN UNEXPECTED DATE FOR THE REMEDY PART. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

NHTSA #: 10542862
mediumAIR BAGS
Filed: Aug 2013

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATINO OF NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS) IN THE MAIL SEVERAL MONTHS AGO AND STATED THAT THE DEALER INFORMED HIM THAT THE PARTS WERE NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA #: 10537295
mediumAIR BAGS
Filed: Aug 2013

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 12V527000 (AIR BAGS) IN THE MAIL SEVERAL MONTHS AGO AND STATED THAT THE DEALER INFORMED HER THAT THE PARTS WERE NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA #: 10534884
mediumAIR BAGS
Filed: Aug 2013

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 12V527000 (AIR BAGS) IN THE MAIL SEVERAL MONTHS AGO AND STATED THE DEALER INFORMED HIM THE PARTS WERE NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA #: 10534906
mediumAIR BAGS
Filed: Aug 2013

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 12V527000 (AIR BAGS) AND STATED THAT THE DEALER INFORMED HIM THAT THE PARTS NEEDED TO REMEDY THE DEFECT WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA #: 10534541
mediumAIR BAGS
Filed: Aug 2013

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 12V527000 (AIR BAGS) OVER A YEAR AGO AND STATED THAT THE DEALER INFORMED HIM THAT THE PARTS NEEDED TO COMPLETE THE RECALL SERVICE HAD NOT YET BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED BUT DID NOT PROVIDE A DATE FOR WHEN THE PARTS WOULD BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 09/18/13*LJ

NHTSA #: 10534252
mediumAIR BAGS
Filed: Jul 2013

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS) AND STATED THAT THE DEALER DID NOT HAVE THE PARTS AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. *TR

NHTSA #: 10524921
mediumAIR BAGS
Filed: Jul 2013

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT STATED SHE RECEIVED NHTSA RECALL CAMPAIGN NUMBER: 12V527000 (AIR BAGS) IN DECEMBER 2012. SHE ATTEMPTED TO GET THE VEHICLE REPAIRED ON SEVERAL OCCASIONS BUT THE PARTS WERE NOT AVAILABLE. THE CONTACT NOTIFIED CHRYSLER ABOUT THE RECALL IN JULY 2013 AND THEY DID NOT HAVE A ESTIMATED TIME ON WHEN THE PARTS WOULD BECOME AVAILABLE. THE VIN WAS UNAVAILABLE.

NHTSA #: 10523884
mediumAIR BAGS
Filed: Jul 2013

I WAS DRIVING DOWN THE ROAD WHEN BOTH OF MY AIRBAGS DEPLOYED. CHRYSLER AFTER TWO WEEKS OF TOYING WITH ME OFFERED TO 1 TOTAL MY CAR AND PAY ME KELLY BLUE BOOK VALUE OR 2 GIVE ME 1,000 DOLLARS AND WAIT UNTIL PARTS CAME IN. THEY TOLD ME HOWEVER THEY DID NOT KNOW WHEN PARTS WOULD BE AVAILABLE IN THE US AND THAT THEY WERE NOT GOING TO PAY FOR THE INSIDE DAMAGE CREATED BY THE AIRBAGS DEPLOYING. I HAVE TWO FAMILY MEMBERS WHO DRIVE VEHICLES IN WHICH THIS RECALL APPLIES TO. I WOULD NEVER RECOMMEND TO ANYONE THAT THEY SHOULD PURCHASE A VEHICLE FROM CHRYSLER. THEY DO NOT HELP AT ALL EVEN WHEN THEY KNOW IT IS THEIR FAULT. THEY ARE AWARE OF THIS ISSUE AND ARE DOING NOTHING TO THE 700,000 PLUS PEOPLE DRIVING THESE VEHICLES. THANK GOODNESS I WASN'T SERIOUSLY INJURED BUT WHAT IF NEXT TIME IT DOES SERIOUSLY HURT A DRIVER. *TR

NHTSA #: 10523987
mediumAIR BAGS
Filed: Jun 2013

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT HE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS) SEVERAL MONTHS AGO BUT WAS INFORMED BY THE DEALER THAT THE PARTS NEEDED TO COMPLETE THE REPAIR WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.

NHTSA #: 10522253
mediumAIR BAGS
Filed: Jun 2013

I RECEIVED A SAFETY RECALL NOTICE IN JANUARY 2013 AND IT HAS YET TO BE RESOLVED NOR HAS THERE BEEN ANY FOLLOW-UP NOTICE. EVERY TIME I CALL TO CHECK ON IT I AM TOLD THAT THE DEALER DOES NOT HAVE THE PARTS. I QUESTION IF THERE IS ANY INTENTION TO MAKE THE STATED REPAIR AT ALL. THE SAFETY RECALL IS FROM CHRYSLER. IT IS AN AIRBAG SYSTEM OCCUPANT RESTRAINT CONTROL MODULE. SAFETY RECALL M35/NHTSA 12V-527. *TR

NHTSA #: 10520637
mediumAIR BAGS
Filed: Jun 2013

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT STATED RECEIVED NHTSA RECALL CAMPAIGN NUMBER: 12V527000 (AIR BAGS). THE MANUFACTURER WAS MADE AWARE OF THE RECALL NOTICE. THE CONTACT WAS INFORMED THAT THERE WAS NO APPROXIMATE DATE AS OF WHEN THE PART WOULD BE AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THERE ARE NO FAILURES AT THIS TIME. THE CURRENT MILEAGE WAS 84,000. *TR

NHTSA #: 10520362
mediumAIR BAGS
Filed: Jun 2013

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NHTSA RECALL NOTICE NHTSA RECALL CAMPAIGN ID NUMBER 12V527000 (AIR BAGS). THERE ARE NO FAILURES AT THIS TIME. THE CONTACT WAS CONCERNED SINCE THE DEALER STATED THE PARTS ARE NOT AVAILABLE TO REPAIR THE RECALL. THE VIN WAS NOT AVAILABLE. THE CURRENT MILEAGE WAS 117,000. *TR

NHTSA #: 10520427
mediumAIR BAGS
CrashFiled: Jun 2013

I WAS DRIVING AND I REAR ENDED A TRUCK DRIVING BETWEEN 30 AND 35 MILES PER HOUR. BRAKES WERE NOT APPLIED THERE WERE NO SKID MARKS. THE AIR BAGS FAILED TO DEPLOY. I CONTACTED JEEP SERVICE REGARDING THE ISSUE AND WAS INFORMED THAT THERE IS A RECALL ON THE AIRBAG SYSTEM. I ASKED TO PLEASE SCHEDULE MY VEHICLE FOR SERVICE ON THIS RECALL AND WAS TOLD THAT NO ONE IN THE UNITED STATES HAD THE PARTS TO FIX THE PROBLEM. I AM EXTREMELY CONCERNED THAT THIS COULD HAPPEN AGAIN. *TR

NHTSA #: 10520503
mediumAIR BAGS
Filed: Jun 2013

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT HE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS) IN FEBRUARY 2013. THE CONTACT STATED HE ATTEMPTED TO HAVE THE VEHICLE REPAIRED ON NUMEROUS OCCASIONS BUT THE DEALER AND THE MANUFACTURER BOTH STATED THAT THEY DID NOT KNOW WHEN THE PARTS THAT WERE NEEDED TO SERVICE THE VEHICLE PER THE RECALL WOULD BECOME AVAILABLE. THE CONTACT STATED THAT HE CALLED THE MANUFACTURER IN JUNE OF 2013 AND RECEIVED THE SAME RESPONSE. THE VEHICLE WAS NOT SERVICED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. RETURNED BY USPS ON 7/8/2013. 2ND ATTEMPT ON 7/11/2013 FAILED. *KB

NHTSA #: 10516006
mediumAIR BAGS
Filed: Jun 2013

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE CONTACT RECEIVED NHTSA RECALL CAMPAIGN NUMBER: 12V527000 (AIR BAGS) APPROXIMATELY SIX MONTHS AGO. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THE PARTS WAS NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 105,000. *TR

NHTSA #: 10515613
mediumAIR BAGS
Filed: Jun 2013

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT HE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 12V527000 (AIR BAGS) IN JANUARY 2013. THE PARTS WERE UNAVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED THREE TIMES AND THE CONTACT WAS TOLD THAT THE PARTS WERE STILL UNAVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 7/22/13 *CN

NHTSA #: 10515427
mediumAIR BAGS
Filed: Jun 2013

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT AFTER RECEIVING NOTIFICATION OF NHTSA CAMPAIGN I.D. NUMBER 12V527000 (AIR BAGS) THE CONTACT CALLED THE DEALER FOR AN APPOINTMENT. THE DEALER STATED THAT THERE WERE NOT PARTS AVAILABLE TO REMEDY THE RECALL. THREE MONTHS LATER, THE DEALER STILL DID NOT HAVE THE NECESSARY PARTS TO SERVICE THE VEHICLE UNDER THE RECALL. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA #: 10515018
mediumAIR BAGS
Filed: Jun 2013

2003 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO AIR BAG OCCUPANT RESTRAINT CONTROL MODULE RECALL NOTICE. *SMD THE DEALER INFORMED THE CONSUMER, THE PARTS WERE NOT AVAILABLE. HOWEVER, THE DEALER INFORMED THE CONSUMER, THE PARTS WOULD BE AVAILABLE BY THE END OF MARCH. AS OF MAY 2013, THE PARTS WERE STILL NOT AVAILABLE. UPDATED 07/30/13

NHTSA #: 10514229
mediumAIR BAGS
Filed: May 2013

I RECEIVED A RECALL NOTICE FROM CHRYSLER CORPORATION IN OCTOBER 2012 REGARDING DEFECTIVE AIRBAG WITH THE POSSIBILITY IT WOULD DEPLOY WITHOUT WARNING. I WAS TOLD MY CAR WOULD BE REPAIRED WHEN THE PARTS BECAME AVAILABLE. IT IS NOW MAY 28, 2013 AND THE PARTS ARE STILL NOT AVAILABLE. I CONTACTED MY LOCAL JEEP DEALER AS WELL AS CHRYSLER CORPORATION. IN THE MEANTIME, I AM AFRAID AND UNABLE TO DRIVE THIS CAR FOR FEAR THE AIRBAG WILL DEPLOY. IT HAS NOW BEEN IDLE IN MY DRIVEWAY FOR MORE THAN SEVEN MONTHS. I CANNOT DRIVE THIS CAR AND I CANNOT SELL IT WITH THE KNOWLEDGE THAT IT HAS A VERY SERIOUS MECHANICAL DEFECT. *TR

NHTSA #: 10513959
mediumAIR BAGS
Filed: Apr 2013

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT STATED THERE WAS A RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 12V527000 (AIR BAGS); HOWEVER, THE REMEDY PART WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED AND THEY WERE UNABLE TO PROVIDE AN ESTIMATED DATE WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED FAILURE AT THIS TIME.

NHTSA #: 10509915
mediumAIR BAGS
Filed: Apr 2013

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT WAS DRIVING APPROXIMATELY 65 MPH WHEN THE AIR BAG WARNING INDICATOR ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO DETECTED THAT THE FAILURE WAS RELATED TO THE OCCUPANT RESTRAINT CONTROL MODULE. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 12V527000 (AIR BAGS) HOWEVER, THE REMEDY PART WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED AND THEY WERE UNABLE TO PROVIDE AN ESTIMATED DATE FOR THE PART TO BECOME AVAILABLE. THE FAILURE MILEAGE WAS UNAVAILABLE.

NHTSA #: 10508688
mediumAIR BAGS
Filed: Mar 2013

2003 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO AIRBAG SYSTEM OCCUPANT RESTRAINT CONTROL MODULE RECALL NOTICE 12V527000. *SMD THE CONSUMER NEVER RECEIVED ANY FOLLOW-UP RECALL NOTICE. HE DECIDED TO HAVE THE REPAIR DONE, AT AN INDEPENDENT REPAIR FACILITY. HE IS NOW SEEKING REIMBURSEMENT. UPDATED 08/15/13

NHTSA #: 10501781
mediumAIR BAGS
Filed: Feb 2013

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE DRIVER AND PASSENGER FRONTAL AIR BAG DEPLOYED ERRONEOUSLY. THE VEHICLE WAS TAKEN TO THE DEALER WHO PERFORMED A DIAGNOSTIC WHICH LOCATED THE FAILURE AT THE OCCUPANT RESTRAINING CONTROL MODULE BUT THE PART WAS NO LONGER AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 164,000.

NHTSA #: 10500662
mediumAIR BAGS
CrashFiled: Jan 2013

WHILE DRIVING ON THE HIGHWAY, A LIGHT CAME ON THE DASH, THE AIR BAGS DEPLOYED AND I LOST COMPLETE CONTROL OF THE CAR CAUSING ME TO CRASH INTO SOME TREES AND FLIP THE VEHICLE. IT WAS TOTALED. *TR SPOKE W/ OWNER BUT VEH IS NO LONGER AVAIL. ADDED VIN. *PO

NHTSA #: 10495310
mediumAIR BAGS
Filed: Aug 2012

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING 5 MPH, THE AIR BAG DEPLOYED ERRONEOUSLY. THE CONTACT SUSTAINED MINOR INJURIES AS A RESULT OF THE DEPLOYMENT. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION. THE DEALER WAS NOTIFIED AND STATED THAT THEY HAD NEVER HEARD OF ANY SUCH FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THEY WOULD SEND AN INVESTIGATOR TO FURTHER INSPECT THE FAILURE. THE FAILURE MILEAGE WAS 80,000.

NHTSA #: 10473163
mediumAIR BAGS
Filed: Jun 2012

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT STATED THAT TWO MONTHS PRIOR TO THE WARNING, THE AIR BAG WAS REPLACED BECAUSE OF FAILURE. THE CONTACT TOOK THE VEHICLE BACK TO THE DEALER AND WAS TOLD THAT THERE WERE NO PROBLEMS FOUND WITHIN THE AIR BAGS. THE FAILURE MILEAGE WAS NOT AVAILABLE. UPDATED 10/11/12*LJ UPDATED 10/15/2012 *JS

NHTSA #: 10461335
mediumAIR BAGS
Filed: May 2012

TL* THE CONTACT OWNS A 2003 JEEP CHEROKEE. THE CONTACT STATED THAT THE FRONT PASSENGER AIR BAG DEPLOYED WHILE PARKING. THE CONTACT THEN ATTEMPTED TO EXIT THE VEHICLE AND THE FRONT DRIVER'S AIR BAG DEPLOYED, CUTTING HER ARM. THE VEHICLE WAS TOWED TO THE DEALER. THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE AND CURRENT MILEAGES WERE 172,000.

NHTSA #: 10458859
mediumAIR BAGS
Filed: Jul 2011

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT WAS DRIVING 15 MPH WHEN BOTH FRONTAL AIR BAGS DEPLOYED SIMULTANEOUSLY. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO THE DEALER WHO ADVISED THAT BECAUSE THE VEHICLE WAS EIGHT YEARS OLD, THEY WOULD NOT BE RESPONSIBLE FOR REPAIRING THE VEHICLE. THE MANUFACTURER WAS CONTACTED WHO SEND OUT AN INVESTIGATOR TO FURTHER ASSESS THE FAILURE. THE INVESTIGATOR ADVISED THAT THE FAILURE DID NOT DEEM INVOLVEMENT OF THE MANUFACTURER AND NO FURTHER ASSISTANCE WOULD BE PROVIDED. THE VEHICLE WAS TAKEN TO THREE DIFFERENT MECHANICS WHO ADVISED THAT THERE WAS AN ELECTRICAL FAILURE THAT CAUSED THE DEPLOYMENT AND THAT THE VEHICLE COULD NOT BE REPAIRED. THE CONTACT WAS ADVISED THAT THE ELECTRICAL SYSTEM COULD BE REPAIRED BUT WOULD ONLY CAUSE THE AIR BAGS TO DEPLOY AGAIN. THE INSURANCE COMPANY ALSO REFUSED TO REPAIR THE VEHICLE. THE FAILURE MILEAGE WAS 98,000.

NHTSA #: 10414747
mediumAIR BAGS
Filed: Jul 2011

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT WAS DRIVING 25 MPH WHEN THE FRONT DRIVER AND PASSENGER SIDE AIR BAGS SUDDENLY DEPLOYED. THE CONTACT SUFFERED MINOR BURNS TO THE WRIST AND THE PASSENGER SUFFERED MINOR BURNS TO THE KNEES AS A RESULT OF THE AIR BAG DEPLOYMENT. THE WINDSHIELD WAS ALSO FRACTURED. THE CONTACT CALLED THE MANUFACTURER REGARDING THE FAILURE AND THE MANUFACTURER ADVISED THAT THE VEHICLE WAS OUTSIDE OF WARRANTY AND THERE WERE NO RECALLS FOR THE FAILURE THEREFORE, THEY WERE UNABLE TO ASSIST. THE VEHICLE WAS NOT INVOLVED IN A CRASH. THE FAILURE MILEAGE WAS 99,700.

NHTSA #: 10411977
mediumAIR BAGS
Filed: Jun 2011

TL*THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE LIMITED. THE CONTACT STATED THAT AFTER PARKING THE VEHICLE FOR SEVERAL MINUTES BOTH AIR BAGS DEPLOYED ON THE DRIVER AND FRONT PASSENGER SIDE OF THE VEHICLE. NO ONE WAS INJURED. THE CONTACT CALLED THE DEALER WHERE THE VEHICLE WAS PURCHASED AND THEY OFFERED NO ASSISTANCE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 130,000.

NHTSA #: 10404559
mediumAIR BAGS
Filed: Jun 2011

TL*THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT STATED WHILE THE VEHICLE WAS IN THE DRIVEWAY AND NOT TURNED ON, THE AIR BAGS DEPLOYED. THE CONTACT WAS TOLD BY THE DEALER THAT THEY WERE NOT RESPONSIBLE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE AND CURRENT MILEAGE WAS 118,000.

NHTSA #: 10404560
mediumAIR BAGS
Filed: May 2011

TL*THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT STATED WHILE DRIVING 5 MPH THE AIR BAG INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE DEALER DETERMINED THAT THE PASSENGERS AIR BAG SENSOR MODULE WAS DEFECTIVE. THE MANUFACTURER ASSISTED WITH SOME OF THE REPAIRS, BUT THE FAILURE RECURRED. THE FAILURE AND CURRENT MILEAGE WAS 68,300. UPDATED 11/03/11 *BF THE MECHANIC FOUND THE WIRING HARNESS TO THE AIR BAG MODULE WAS EXTREMELY HOT, WHICH CAUSED THE AIR BAG MODULE TO SHORT OUT AGAIN. THE SHORT CAUSED MAJOR DAMAGE AND THE MODULE HAD TO BE REPLACED. THE AIR BAG LIGHT ILLUMINATED AGAIN. IT WAS DETERMINED THE WIRING HARNESS WAS BROKEN DUE TO THE WAY IT WAS INSTALLED WHEN THE VEHICLE WAS MANUFACTURED. UPDATED 03/08/12

NHTSA #: 10402701
mediumAIR BAGS
Filed: Mar 2011

WHILE DRIVING APPROXIMATELY 25 MPH ON A SMALL CITY STREET, BOTH FRONT AIR BAGS ON OUR 2003 JEEP CHEROKEE SPONTANEOUSLY DEPLOYED. THERE WAS NO COLLISION AND NO REASON FOR THE AIR BAG DEPLOYMENT. THE ROAD WAS SMOOTH AND THE WEATHER WAS CLEAR. POLICE CHECKED THE VEHICLE AND VERIFIED THERE WAS NO DAMAGE TO THE OUTSIDE OF THE VEHICLE. MY WIFE, WHO WAS DRIVING THE VEHICLE, APPEARS TO HAVE ONLY MINOR INJURIES BUT WILL BE CHECKED BY A DOCTOR TODAY. *TR

NHTSA #: 10393708
mediumAIR BAGS
CrashFiled: Mar 2010

TL*THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. WHILE THE VEHICLE WAS TRAVELLING AT APPROXIMATELY 50 MPH, ANOTHER VEHICLE ON THE OTHER SIDE OF THE ROAD MOVED INTO THE CONTACTS LANE AND BOTH VEHICLES COLLIDED IN A FRONTAL CRASH. WHILE THE PASSENGER SIDE AIR BAG DEPLOYED, THE DRIVER SIDE AIR BAG DID NOT. THE CONTACT SUFFERED HEAD INJURIES. A POLICE REPORT WAS FILED. SHE CALLED THE MANUFACTURER AND FILED A REPORT; NO ASSISTANCE WAS PROVIDED. THE VEHICLE WAS TOTALED BUT NO ONE INSPECTED IT TO FIND OUT WHY DRIVER SIDE AIR BAG DID NOT DEPLOY. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 80,000.

NHTSA #: 10322674
mediumAIR BAGS
Filed: Dec 2009

AIRBAG LIGHT GOES ON AND OFF RANDOMLY WHILE DRIVING. IS THE AIRBAG WORKING OR NOT? DEALER COULDN'T CONFIRM WITHOUT A $1200 FEE. *TR

NHTSA #: 10296785
mediumAIR BAGS,VEHICLE SPEED CONTROL
CrashFiled: Jun 2009

TL*THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 5 MPH ON A DIRT COVERED ROAD, THE ENGINE BEGAN TO REV EXCESSIVELY FOLLOWED BY UNINTENDED ACCELERATION. THE VEHICLE FAILED TO SLOW DOWN AND STRUCK A METAL POLE. THE AIR BAGS FAILED TO DEPLOY. THE DRIVER WAS TRANSPORTED TO THE HOSPITAL AND SUSTAINED MODERATE INJURIES TO THE NECK AND BACK. THE POLICE WERE CALLED TO THE SCENE AND FILED A REPORT. THE VEHICLE WAS COMPLETELY DESTROYED AND WAS TOWED TO AN AUTHORIZED DEALER. THE INSURANCE COMPANY WAS NOTIFIED AND IS INVESTIGATING THE FAILURE. THE CAUSE OF THE FAILURE HAS NOT BEEN DETERMINED. THE VIN WAS UNKNOWN. THE FAILURE AND CURRENT MILEAGES WERE 72,000.

NHTSA #: 10274588
mediumAIR BAGS,SEAT BELTS
CrashFiled: Jun 2009

TL*THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. WHILE DRIVING 25 MPH, THE CONTACT WAS INVOLVED IN A CRASH. SHE WAS UNABLE TO REMEMBER THE DETAILS. THE SEAT BELTS FAILED AND SLAMMED HER INTO THE STEERING WHEEL. BOTH FRONTAL AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. SHE WAS TRANSPORTED TO THE HOSPITAL AND SUSTAINED SOFT TISSUE DAMAGE TO HER KNEES, SEVERAL BRUISES, A BRUISED CHEST, AND OTHER MINOR INJURIES. THE VEHICLE WAS DESTROYED. THE CURRENT AND FAILURE MILEAGES WERE LESS THAN 120,000. UPDATED 09/23/09 *BF CHRYSLER SENT THE CONSUMER A LETTER STATING THE IMPACT WAS NOT SIGNIFICANT ENOUGH TO DEPLOY THE AIRBAGS. THE CONCLUSION WAS SUPPORTED BY THE READINGS FROM THE ONBOARD COMPUTER WHICH DISCLOSED NO CODES, INDICATING THAT THE AIR BAG WAS FULLY OPERATIONAL AT THE TIME OF THE ACCIDENT. UPDATED 09/29/09.*JB

NHTSA #: 10274259
mediumAIR BAGS
Filed: Mar 2009

TL*THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. WHILE DRIVING 40 MPH, THE DRIVER'S SIDE AIR BAG DEPLOYED UNEXPECTEDLY FOLLOWED BY THE PASSENGER SIDE AIR BAG TWO SECONDS LATER. THERE WAS NO IMPACT, CRASH, BUMPS ON THE ROAD, OR SUDDEN BRAKING TO CAUSE THE FAILURE. THE CONTACT SHIFTED INTO PARK AND EXITED THE VEHICLE. SHE EXPECTED THE FRONTAL DRIVER'S SIDE AIR BAG TO DEPLOY, BUT IT NEVER DID. SHE CALLED THE MANUFACTURER AND THEY OPENED AN INVESTIGATION; HOWEVER, THEY DID NOT ASSUME RESPONSIBILITY FOR THE FAILURES. THE VEHICLE HAS NOT YET BEEN REPAIRED AND THE CONTACT BELIEVES THAT THE FAILURE WAS DUE TO A MANUFACTURER DEFECT. THE CURRENT AND FAILURE MILEAGES WERE 90,000. UPDATED 04-17-09 UPDATED 04/21/09. *JB

NHTSA #: 10263037
mediumAIR BAGS
CrashFiled: Feb 2009

2003 JEEP GRAND CHEROKEE LAREDO INVOLVED IN HEAD ON IMPACT WITH CHEVY AVALANCHE 2-6-09. DRIVERS SIDE AIRBAG FAILED TO DEPLOY. *TR

NHTSA #: 10258388
mediumAIR BAGS
Filed: Jan 2009

OCT 13, 2008 MY 2003 JEEP GRAND CHEROKEE LIMITED, VIN # EXPERIENCED AN UNEXPLAINED DRIVER AND PASSENGER AIRBAG DEPLOYMENT, WHILE STOPPED WITH THE ENGINE RUNNING. I WAS UNHURT, BUT MY PASSENGER WHO WAS REACHING OVER TO SHAKE HANDS WITH A NEIGHBOR WAS SLIGHTLY INJURED (NO HOSPITALIZATION). INSURANCE, JEEP DEALERS, EXTENDED WARRANTY PARTIES WOULD NOT REPAIR BAGS. JEEP (CORPORATE) DID SEND INVESTIGATOR AND DID ARRANGE FOR AIR BAGS TO BE REPAIRED AT SPRING CHRYSLER JEEP IN SPRING, TX. THE DEALER, PER CORPORATE DIRECTIVE, REPLACED BOTH AIRBAGS AND SEAT BELT MODULES. THEY DID NOT REPLACE ANY WIRING HARNESSES, OR OTHER ASSOCIATED PARTS. THE DEALER DID NOT ATTEMPT TO DETERMINE THE ACTUAL CAUSE OF THE ACCIDENT. THEY WERE DIRECTED TO SEND THE REMOVED PARTS TO CHRYSLER. SINCE THEY DID NOT OR WOULD/COULD NOT DISCLOSE TO ME THE DEFECT AND DID NOT REPLACE THE ENTIRE SYSTEM, I AM VERY CONCERNED (SCARED) FOR MY SAFETY. AN UNCOMMANDED AIRBAG DEPLOYMENT (RARE OR NONE DOCUMENTED SINCE NO SEVERE INJURIES OCCURRED) COULD HAVE CATASTROPHIC CONSEQUENCES. THE SUV IS CURRENTLY AT THE DEALER. IT WAS READY/REPAIRED 16 DEC 2008. I AM NOT SURE HOW TO HANDLE THIS. COULD YOU PLEASE HELP? TR JONES *TR

NHTSA #: 10255164
mediumAIR BAGS
CrashFiled: Apr 2005

I WAS THE ONLY PERSON IN MY VEHICLE AT THE TIME OF THE ACCIDENT. I WAS PULLING A TRAILER & GOING UP A BRIDGE AT APPROXIMATELY 50 MPH WHEN I LOST CONTROL & HIT THE GUARDRAIL. MY ENTIRE DRIVER SIDE AND FRONT END ON THE DRIVER SIDE WAS SMASHED. IT BENT MY FRAME AS WELL, HOWEVER, THE AIR BAGS NEVER DEPLOYED. I CALLED CHRYSLER CUSTOMER SERVICE # JUST TO LET THEM KNOW THAT IT HAPPENED, JUST SO THEY WOULD HAVE A RECORD OF IT. I HAVE NEVER BEEN TREATED SO RUDELY BY A "CUSTOMER SERVICE" REP IN ALL OF MY LIFE, HE ACTUALLY HUNG UP ON ME WHEN I ASKED FOR HIS NAME. I CALLED BACK TO REPORT HIM AND WAS DISCONNECTED AGAIN. I AM NOT SUING. FORTUNATELY, I WAS NOT HURT. BUT I WAS SURPRISED THAT YOU COULD HAVE AN IMPACT THAT HARD & SEVERE AND THE AIR BAGS NOT DEPLOY. I WILL BE VERY SURPRISED IF MY JEEP IS NOT TOTALLED.*AK

NHTSA #: 10116559
mediumAIR BAGS
CrashFiled: Mar 2005

THE CONSUMERS VEHICLE WAS HIT WHILE DRIVING 35 MPH FROM THE LEFT FRONT. UPON IMPACT, AIR BAGS DID NOT DEPLOY.*AK

NHTSA #: 10111303
mediumAIR BAGS,SEATS
Filed: Feb 2005

WHILE DRIVING AT 60 MPH SUDDENLY THE DRIVER SEAT AND DOOR AIR BAGS DEPLOYED. CONSUMER SUSTAINED INJURIES. *AK

NHTSA #: 10111304
mediumAIR BAGS,VEHICLE SPEED CONTROL,EQUIPMENT
CrashFiled: Jan 2005

I WAS AT A BANK DRIVE THROUGH TELLER AND HAD PLACED MY VEHICLE INTO PARK TO DO MY PAPERWORK. WHEN I FINISHED I PLACED MY FOOT ON THE BREAK AND PLACED THE CAR INTO DRIVE. THE CAR TOOK OFF LIKE A ROCKET. I APPLIED THE BREAKS AND THE EMERGENCY BREAK WITH VERY LITTLE OR NO EFFECT. THE CAR PRODUCED OVER 40 FEET OF SKID THEN VAULTED OVER A DRAINAGE DITCH ABOUT 15 FEET WIDE. IT THE IMPACTED ON THE FAR SIDE OF THE DITCH WITH SUFFICIENT FORCE TO RIP OFF MY FRONT LICENSE PLATE. THE CAR CONTINUED TO MOVE UNTIL IT STRUCK A BRICK RETAINING WALL. THE ABS SYSTEM AND THE AIR BAGS DID NOT WORK AT ALL. THE TOTAL DISTANCE TRAVELED WAS WELL OVER 200 FEET. *NM

NHTSA #: 10107691
mediumAIR BAGS
CrashFiled: Oct 2003

WHILE DRIVING 65 MPH VEHICLE WAS INVOLVED IN A HEAD ON COLLISION. UPON IMPACT, NEITHER AIR BAG DEPLOYED. AS A RESULT, DRIVER SUSTAINED SEVERE INJURIES TO THE UPPER BODY. *AK

NHTSA #: 10044250

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