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2003 Jeep Grand Cherokee Body & Structure Problems

6 owner-reported body & structure complaints from NHTSA data

6
Complaints
Mar 2003Oct 2008
Date Range

Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.

Owner Complaints (6)

mediumSTRUCTURE
Filed: Jun 2016

WHILE DRIVING AT 55MPH IN DAYLIGHT ON A DRY PAVED COUNTRY ROAD, I STEPPED ON THE BRAKES AND THE CAR SHUDDERED LIKE I RAN OVER SOMETHING, AND WAS THROWN VIOLENTLY INTO THE OTHER LANE, THEN ALMOST OFF THE ROAD INTO THE TREES. ON EXAMINATION, I FOUND THE CAR'S FRAME HAD FAILED AND RIPPED AWAY WHERE THE RIGHT REAR CONTROL ARM ATTACHES TO THE FRAME. THE CONTROL ARM MOUNT IS ON THE FRAME THAT CAME LOOSE, ALLOWING THE REAL AXLE TO SHIFT BACKWARDS SEVERAL INCHES ON THE PASSENGER SIDE. I LIVE IN NEW YORK AND I EXPECT RUST BUT NOT TO THE POINT OF THE DISINTEGRATION OF SEVERAL INCHES OF FRAME. THE SHEET METAL USED FOR THE FRAME APPEARS TO BE THIN, PERHAPS 20 GAUGE STEEL. THE REST OF THE VEHICLE IS IN GREAT CONDITION, AND IS DRIVEN DAILY BY MY WIFE. I AM GLAD I WAS DRIVING WHEN THIS HAPPENED. I REPORTED THIS FAILURE TO MY LOCAL CHRYSLER DEALER (GOLDSTEIN CHRYSLER, LATHAM NEW YORK) AND TO THE CHRYSLER CORPORATION CUSTOMER SERVICE LINE. NEITHER OFFERED ANY HISTORY ON SUCH A PROBLEM. I CANNOT BE THE ONLY PERSON TO HAVE SUCH A FAILURE, AS THIS IS A COMMON VEHICLE. I WILL TAKE PHOTOS TO DOCUMENT WHAT THE DAMAGE TO THE FRAME LOOKS LIKE. I DON'T KNOW HOW TO UPLOAD THEM. PLEASE CONTACT ME AND I WILL GET THEM TO YOU. THE VEHICLE IS AVAILABLE FOR INSPECTION.

NHTSA #: 10876911
mediumSTRUCTURE
Filed: Oct 2015

GAS TANK SUBJECT TO FIRE FROM REAR INPACT

NHTSA #: 10781298
mediumSTRUCTURE
Filed: Aug 2011

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE FRAME ON THE PASSENGER SIDE WAS RUSTING. THE DEALER AND MANUFACTURER DENIED ANY ASSISTANCE WITH REPAIRS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 116,000.

NHTSA #: 10422464
mediumSTRUCTURE,SEATS
Filed: Oct 2009

2003 JEEP GRAND CHEROKEE FRONT DRIVERS SEAT BROKE. SEAT DETACHED FROM FLOOR. TRYING TO REPAIR. VERY DANGEROUS TO DRIVE. *TR

NHTSA #: 10286576
mediumSTRUCTURE
Filed: Oct 2008

WHEN IT RAINS MY 2003 JEEP GRAND CHEROKEE OVERLAND LEAKS WHEN IT RAINS. *TR

NHTSA #: 10246894
mediumSTRUCTURE
Filed: Mar 2003

THE DASH BOARD WAS VERY SHINY, AND AT NIGHT IT WAS WORSE, CONSUMER STATED HE COULD BARELY SEE THE ROAD. *JB THE PROBLEM OCCURRED WHEN RAINING AT NIGHT DUE TO THE SHINY DASHBOARD AND ONCOMING HEADLIGHTS. THE WINDSHIELD GETS A REFLECTION AND APPEARS FOGGY AND IT'S NOT. SHOULD BE NO REFLECTIVE. SCC

NHTSA #: 10011625

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