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2023 Jeep Compass Backup System Problems

1 owner-reported backup system complaint from NHTSA data

1
Complaints
1
Recalls
Oct 2023Oct 2023
Date Range

Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.

Backup System Recalls (1)

RECALLCampaign #24V436000

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Chrysler (FCA US, LLC) is recalling certain 2021-2022 Dodge Durango, 2021-2023 Chrysler Pacifica, Jeep Grand Cherokee L, 2022 Ram 1500, 2500, 3500, Chrysler Voyager, 2022-2023 Jeep Compass, Grand Cherokee, Wagoneer, Grand Wagoneer, and Ram Promaster vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Fix: Dealers will update the radio software or the software will be OTA, "Over-The-Air," free of charge. Owner notification letters were mailed beginning July 9, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 66B and 79B.

Owner Complaints (1)

mediumBACK OVER PREVENTION
Filed: Oct 2023

The contact owns a 2023 Jeep Compass. The contact stated that on several occasions while driving at various speeds, the display screen illuminated randomly and flashed a bright white screen. Additionally, the forward collision warning did not alert when pedestrians were near the vehicle. The vehicle was taken to a dealer where it was diagnosed that the software needed to be updated. The vehicle was repaired but the failure persisted. The manufacturer was notified of the failure. The failure mileage was 7,627.

NHTSA #: 11548695

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