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2012 Jeep Compass Suspension Problems

8 owner-reported suspension complaints from NHTSA data

8
Complaints
Feb 2024Nov 2021
Date Range

Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.

Owner Complaints (8)

criticalSUSPENSION
Filed: Nov 2023

Your 2012 Compass's rear suspension crossmember and control arms have rusted severely and the crossmember has cracked, leaving very little to hold the rear wheel in place. Multiple repair shops warned that this could cause catastrophic failure and the rear wheel to fall off at highway speeds, risking a serious accident. You may only notice a slight squeaking sound over bumps, but the damage requires immediate inspection underneath the vehicle. The repair will involve replacing the rusted suspension components and cracked crossmember.

NHTSA #: 11553175
highSUSPENSION,ENGINE,FUEL/PROPULSION SYSTEM
Filed: Feb 2024

Your Jeep Compass is experiencing multiple mechanical failures including a failing catalytic converter, bad crankshaft and camshaft sensors (both replaced), and worn bearings (two replaced before 60,000 miles). The check engine light came on without warning. Additionally, the hood has rusted completely through and the cross members are rusting through, despite regular manufacturer-recommended maintenance.

NHTSA #: 11571483
highSUSPENSION
Filed: Oct 2022

Your rear suspension cross members have developed severe rust and corrosion with holes forming in them. A mechanic recommended replacement before taking a road trip. The dealer confirmed the cross members need to be replaced, but your vehicle's VIN wasn't included in a technical service bulletin (TSB) that would have covered the repair, so they wanted you to pay for both the diagnostic and repair costs. Fixing this will likely involve removing and replacing the corroded rear cross member components.

NHTSA #: 11491314
mediumSUSPENSION
Filed: Nov 2021

The Front And Rear Cross Members have severe Corrosion. These components are available for inspection upon request. The front cross member has a corrosion hole through an entire section. in addition to severe corrosion through out. The rear cross member had corroded to the point of failure while the vehicle was being operated. This resulted in the drivers’ side lower control arm to break away and rest on the ground. At this point the vehicle was inoperable and was required to be towed to a service station. This occurred at a speed of 25 mph, the car was immediately stopped because of the noise heard. If we had been traveling on a highway, this could have resulted in an accident. There was not warning of this impending failure. The passengers side of the rear cross member where the lower control arm is attached is also severely corroded. The rear cross member has been repaired along with ancillary connected parts. The repair was conducted by a local repair shop.

NHTSA #: 11439508
mediumSUSPENSION
Filed: Oct 2020

SUBFRAME HAS A BIG WHOLE IN IT. WAS TOLD IT WILL NOT PASS BY STATE INSPECTION DUE TO SAFETY REASONS

NHTSA #: 11364029
mediumSUSPENSION
Filed: Jul 2020

THE REAR CROSS MEMBER ON MY 2012 JEEP COMPASS HAS COMPLETELY RUSTED THROUGH IN MULTIPLE LOCATIONS. THIS INCLUDES MUCH OF THE SUBFRAME AS WELL.

NHTSA #: 11338225
mediumSUSPENSION
Filed: May 2019

TL* THE CONTACT OWNS A 2012 JEEP COMPASS. THE CONTACT STATED THAT THERE WAS AN ABNORMAL CONDITION IN THE REAR OF THE VEHICLE WITH THE SUSPENSION BEING UNSTABLE. THE DEALER CHRYSLER AUTO MART (101 PIKE ST, MARIETTA, OH 45750, (740) 373-7639) WAS NOTIFIED BUT HAD NOT BEEN AUTHORIZED YET TO DIAGNOSE AND REPAIR THE VEHICLE. AN INDEPENDENT MECHANIC DIAGNOSED THAT THE DRIVE SHAFT AND REAR END FRACTURED INTO THE BEARINGS. THE CONTACT WAS ADVISED THAT A DEALER MAY NEED TO REMEDY THE PROBLEM BECAUSE REPLACING THE BEARINGS MAY ONLY BE AN INTERIM FIX. THE CONTACT WAS UNCERTAIN IF THE DEALER MAY BE ABLE TO REMEDY THE PROBLEM IF THE SAME OEM DRIVE SHAFT HAD BEEN REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE TO DETERMINE THE TECHNICAL GUIDELINES TO REPAIR THE VEHICLE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.

NHTSA #: 11206414
mediumSUSPENSION,STRUCTURE
Filed: Sep 2017

VEHICLE STARTED MAKING A THUMPING NOISE IN REAR END AND STARTED TO GET WORSE. IT ALSO HAD A HIGH PITCH WHINING NOISE COMING FROM THE REAR END. I HAD JUST REPLACED THE REAR BARRING SO I DIDN'T THINK IT WAS THOSE THAT HAD STARTED TO GO BAD WITHIN 3 MONTHS OF REPLACING THEM. I TOOK IT TO GET LOOKED AT AND THE MECHANIC TOLD ME THE WHOLE REAR END WOULD HAVE TO BE REPLACED BEFORE IT SNAPPED IN HALF WHILE DRIVING DOWN THE ROAD. THE CRADLE ARMS AND EVERYTHING THAT WAS ATTACHED TO IT WAS RUSTED, PITTED AND CRUMBLING IN HIS HANDS. THE FRAME WAS RUSTED COMPLETELY THROUGH. HE TOLD ME I WAS LUCKY I DIDN'T HIT A POT HOLE BECAUSE THAT IS ABOUT ALL IT WOULD HAVE TAKEN TO BREAK IT. THE HUBS AND BARRINGS WERE ALSO RUINED AND NEEDED TO BE REPLACED AFTER INSTALLING THEM LESS THAN A YEAR AGO.

NHTSA #: 11023714

Other 2012 Jeep Compass Issues