MyCarTSB

2012 Jeep Compass Airbags Problems

26 owner-reported airbags complaints from NHTSA data

26
Complaints
1
Recalls
2
Crashes
Jan 2018Nov 2016
Date Range

Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.

Airbags Recalls (1)

RECALLCampaign #13V233000

AIR BAGS:SIDE/WINDOW

Chrysler Group LLC (Chrysler) is recalling certain model year 2010-2012 Jeep Compass and Patriot vehicles manufactured May 6, 2008, through July 20, 2012. The affected vehicles have a software error which may result in a delayed deployment or non-deployment of the seatbelt pre-tensioners and/or side airbags.

Fix: Chrysler will notify owners, and dealers will correct the software free of charge. The recall began June 21, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall number is N01.

Owner Complaints (26)

criticalAIR BAGS
Filed: Jan 2024

Your passenger-side headrest airbag deployed unexpectedly while you were driving on the highway, even though there was no reason for it to deploy. This sudden deployment distracted you and could have caused an accident or injured your passenger. Both the dealer and Jeep Customer Care declined to help because your vehicle is out of warranty, even though the dealer acknowledged this problem has occurred in other cars. Fixing this issue will likely require airbag system diagnosis and replacement of the faulty headrest airbag assembly.

NHTSA #: 11564744
mediumAIR BAGS
Filed: Apr 2020

HELLO I WENT TO DEALER TO FIX SAFETY RECALL S61 IN 04/16/19 NEXT WEEK SHOW ME LIGHT AIRBAG PROBLEM SO THEY TOLD ME TO CHECK THIS PROBLEM THEY CHARGE FEE FOR CHECK IN SO I REFUSE TO CHECK IT COST TO MUCH FOR ME SO I DRIVING TO HOME AND I DRIVING ALL YEAR WITH THIS AIR BAG LIGHT AND TODAY 4/16/2020 I WENT DEALER WHERE WAS RECALL DONE BEFORE AND ASK AGAIN IF THEY FIX THIS LIGHT BUT THEY TOLD ME THEY CHARGE FOR INSPECTION THAT LIGHT I THINK THAT RECALL MAKE ME MORE PROBLEM THEN DO GOOD FOR MY CAR I THINK THAT RECALL CAUSE THAT PROBLEM.WHAT I CAN DO WITH THIS CAR?? *TR

NHTSA #: 11321356
mediumAIR BAGS
CrashFiled: Jan 2020

TL* THE CONTACT OWNS A 2012 JEEP COMPASS. WHILE DRIVING 45 MPH DROVE OVER BLACK ICE AND LOSS CONTROL OF THE VEHICLE. AS A RESULT, THE CONTACT CRASHED INTO AN EMBANKMENT, ROLLED OVER TWICE AND CRASHED INTO ANOTHER EMBANKMENT THAT BROUGHT THE VEHICLE TO A STOP. THE DRIVER AND PASSENGER SIDE AIR BAGS DEPLOYED HOWEVER THE FRONTAL AIR BAGS FAILED TO DEPLOY. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE CONTACT SUSTAINED INJURIES TO THE HEAD AND WAS TAKEN TO THE HOSPITAL FOR MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT LOT. THE INSURANCE DEEMED VEHICLE A TOTAL LOSS AND REFERRED THE CONTACT TO NHTSA. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 89,000. *DT *JB

NHTSA #: 11301047
mediumAIR BAGS
Filed: Sep 2019

THE AIRBAG SENOR LIGHT KEPT POPPING ON AND OFF FOR APPROXIMATELY A WEEK OR TWO. THE DEALERSHIP REPORTED THE FRONT PASSENGER IMPACT SENSOR AND OCCUPANT RESTRAINT CONTROL MODULE NEEDED REPLACED. THE VEHICLE HAD NOT BEEN INVOLVED IN A CRASH AS OF LATE NOR ANY DAMAGE AND HAS BEEN IN PERFECT WORKING ORDER UNTIL THIS INCIDENT OF THE AIRBAG LIGHT.

NHTSA #: 11254837
mediumAIR BAGS,UNKNOWN OR OTHER
Filed: May 2018

VEHICLE STALLS OUT AFTER ACCELERATING 25 MPH

NHTSA #: 11091502
mediumAIR BAGS
Filed: Jan 2018

IS THERE'S A DEADLINE TO FIX A AUTO RECALL ON AIR BAG SYSTEM?

NHTSA #: 11058628
mediumAIR BAGS
Filed: Jul 2017

NHTSA RECALL # 16V-668 ON MY 2012 JEEP COMPASS IS STILL INCOMPLETE. THE MANUFACTURER STILL ADVISES THERE IS NO REMEDY, EVEN THOUGH IT HAS ALMOST BEEN A YEAR SINCE THE RECALL WAS ISSUED. I AM TRYING TO TRADE THIS VEHICLE IN AND THE DEALERSHIP IS TELLING ME THEY CAN'T ACCEPT A 2012 EXCELLENT CONDITION JEEP COMPASS WITH 54,000 MILES ON IT, BECAUSE OF A RECALL THAT CAN'T BE FIXED. THEREFORE, I AM BEING PENALIZED FOR SOMETHING THAT IS COMPLETELY OUT OF MY CONTROL AND IS THE FULL RESPONSIBILITY OF THE MANUFACTURER.

NHTSA #: 11010903
mediumAIR BAGS,SEAT BELTS
Filed: Jul 2017

I DO NOT FEEL SAFE DRIVING MY VEHICLE WHEN THE SEAT BELTS AND AIR BAGS MAY NOT WORK IN A COLLISION! CURRENTLY THERE ARE NO PARTS TO FIX THIS ISSUE AND THE RECALL WAS INITIATED IN SEPTEMBER OF 2016--IT HAS BEEN ALMOST A YEAR! WHAT ABOUT CHILDREN RIDING IN THE VEHICLE?!

NHTSA #: 11005570
mediumAIR BAGS
Filed: Jul 2017

TAKATA RECALL MY AIR BAG LIGHT CAME ON, BUT THERE ARE NO PARTS TO FIX IT. SO I AND MY WIFE ARE FORCED TO DRIVE WITH A NO WORKING AIRBAG SYSTEM. HOW LONG IS GOING TO TAKE?

NHTSA #: 11004693
mediumAIR BAGS,SEAT BELTS
Filed: Jul 2017

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 JEEP COMPASS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (SEAT BELTS, AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED (BERGERON JEEP IN NEW ORLEANS, LA) AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA #: 11003464
mediumAIR BAGS,SEAT BELTS
Filed: Jun 2017

SAFETY BELT AND AIR BAG RECALL INFORMATION GIVEN SEPTEMBER 2016. AS OF JUNE 2017 THERE IS STILL NO FIX AVAILABLE FOR THIS.

NHTSA #: 10995728
mediumAIR BAGS,SEAT BELTS
Filed: Jun 2017

REC'D NOTICE FROM FCA REGARDING RECALL, S61/NHTA16V-688. AFTER CONTACTING FCA, WAS INFORMED THAT PART REQUIRED WOULD BE AVAILABLE BY 1 JUNE 2017. HAVE YET TO HEAR FROM FCA NOR COULD A REP TELL ME WHEN PART WOULD BE AVAILABLE. SITUATION IS SUCH THAT THE AFFECTED VEHICLE CAN NOT BE SOLD OR TRADED AND IS LOOSING VALUE. VEHICLE IS PARKED AND ESSENTIALLY UNUSABLE AS IT COULD PRODUCE MORE HARM THAN GOOD TO MYSELF OR OTHERS IF USED AND AN INCIDENT OCCURS. FCA IS NOT RESPONDING AS THEY STATED OR AS I REQUESTED NOR HAVE THEY PROVIDED REIMBURSEMENT FOR DIAGNOSTIC WORK DONE A LOCAL DEALER AS THEY INITIALLY PROMISED.

NHTSA #: 10993681
mediumAIR BAGS,SEAT BELTS
Filed: Apr 2017

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 JEEP COMPASS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (SEAT BELTS, AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA #: 10979489
mediumAIR BAGS,SEAT BELTS
Filed: Apr 2017

TL* THE CONTACT OWNS A 2012 JEEP COMPASS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (AIR BAGS, SEAT BELTS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA #: 10971065
mediumAIR BAGS,SEAT BELTS
Filed: Mar 2017

TAKATA RECALL, CONTACTED ME MORE THA 6 MONTHS AGO, TO LET ME KNOW THATA MY JEEP HAS A PROBLEM WITH IT'S OCCUPANT AIRBAGS AND SEAT BELT, I DID FOLLOW THE STEPS TO REGITER ON THEIR WEB SITE, SO FAR WHEN I CALLED THEM THE PARTS ARE NIT AVAILABLE

NHTSA #: 10968732
mediumAIR BAGS,SEAT BELTS
Filed: Mar 2017

WE RECEIVED A RECALL NOTICE IN OCTOBER OF 2016 AND THE REMEDY FOR THESE ISSUES ARE STILL NOT AVAILABLE.

NHTSA #: 10966087
mediumAIR BAGS,SEAT BELTS,VEHICLE SPEED CONTROL
Filed: Mar 2017

COMPUTER ECM FAILS TRACTIONS LIGHT ON ETC.

NHTSA #: 10959482
mediumAIR BAGS,SEAT BELTS
Filed: Mar 2017

I RECEIVED A RECALL FOR A DEFECTIVE SEAT BELT AND AIR BAG ASSEMBLY IN MY 2012 JEEP COMPASS WEEKS AGO. BECAUSE THIS VEHICLE IS USED IN A FLEET CAPACITY, I PULLED IT FROM SERVICE IMMEDIATELY. I TALKED TO DODGE AND WAS TOLD THERE IS NO REMEDY AT THIS TIME. I THEN ASKED FOR A LOANER VEHICLE UNTIL MY VEHICLE WAS SAFE TO DRIVE AND WAS TOLD THAT DODGE DOESN'T HAVE A RENTAL PROGRAM FOR RECALLS. I DON'T KNOW HOW THIS MANUFACTURE DOESN'T HAVE A PLAN TO RECTIFY AN INCONVENIENCE THAT THEIR CUSTOMERS HAVE TO GO THROUGH REGARDING A PROBLEM THAT WASN'T THE CUSTOMERS FAULT TO BEGIN WITH. I'M VERY UNHAPPY DODGE TREATS CUSTOMERS LIKE THIS.

NHTSA #: 10957806
mediumAIR BAGS,SEAT BELTS
Filed: Feb 2017

TL* THE CONTACT OWNS A 2012 JEEP COMPASS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (AIR BAGS, SEAT BELTS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 05/10/17*LJ *CN

NHTSA #: 10956165
mediumAIR BAGS
Filed: Feb 2017

TL* THE CONTACT OWNS A 2012 JEEP COMPASS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE AIR BAG WARNING INDICATOR ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO A DEALER AND RECOMMENDED DIAGNOSTIC TESTING. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 30,200.

NHTSA #: 10953689
mediumAIR BAGS,SEAT BELTS
Filed: Feb 2017

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 JEEP COMPASS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (SEAT BELTS, AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA #: 10949828
mediumAIR BAGS,SEAT BELTS
Filed: Feb 2017

THE VEHICLES MAY EXPERIENCE LOSS OF AIR BAG AND SEAT BELT PRETENSIONER DEPLOYMENT CAPABILITY IN CERTAIN CRASH EVENTS DUE TO A SHORTING CONDITION RESULTING IN A NEGATIVE VOLTAGE TRANSIENT THAT TRAVELS TO THE OCCUPANT RESTRAINT CONTROLLER VIA THE FRONT IMPACT SENSOR WIRES. THERE IS CURRENTLY NO FIX FOR THE RECALL AND THE NOTICE WAS SENT OUT IN OCTOBER. IT IS UNACCEPTABLE TO TAKE THIS LONG, I DON'T FEEL SAFE DRIVING. *TR

NHTSA #: 10949001
mediumAIR BAGS,SEAT BELTS
Filed: Jan 2017

TL* TAKATA RECALL THE CONTACT OWNS A 2012 JEEP COMPASS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (SEAT BELTS, AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 03/07/17*LJ *CN

NHTSA #: 10946307
mediumAIR BAGS,SEAT BELTS
CrashFiled: Nov 2016

TL* THE CONTACT OWNED A 2012 JEEP COMPASS. WHILE DRIVING 50 MPH, THE VEHICLE CRASHED INTO A DITCH ON THE SIDE OF A MOUNTAIN. THE AIR BAGS DID NOT DEPLOY. THE CONTACT WAS NOT WEARING A SEAT BELT. IT WAS STATED THAT THE SEAT BELT HAD A HISTORY OF LOOSENING. A POLICE REPORT WAS FILED. THE CONTACT WAS KILLED IN THE CRASH. THE VEHICLE WAS DESTROYED AND TOWED TO THE INSURANCE COMPANY. THE MANUFACTURER WAS NOT MADE AWARE OF THE CRASH. THE FAILURE MILEAGE WAS 80,000. THE VIN WAS NOT AVAILABLE.

NHTSA #: 10928738
mediumAIR BAGS,SEAT BELTS
Filed: Nov 2016

TL* THE CONTACT OWNS A 2012 JEEP COMPASS. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR THE AIR BAGS AND SEAT BELTS. THE MANUFACTURER STATED THAT THE PARTS FOR THE REPAIRS WERE UNAVAILABLE. THE NHTSA CAMPAIGN NUMBER WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA #: 10927534
mediumAIR BAGS
Filed: Nov 2016

TL* THE CONTACT OWNS A 2012 JEEP COMPASS. THE CONTACT RECIEVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA #: 10927163

Other 2012 Jeep Compass Issues