1999 Jeep Cherokee Body & Structure Problems

Your Jeep has a plastic fuel tank mounted behind the rear axle that hangs below the bumper. If your car is hit from behind, this exposed position could potentially cause the tank to rupture and create a fire hazard. A protective hitch receiver can be installed to shield the fuel tank from rear-end impacts.

TL* THE CONTACT OWNS A 1999 JEEP GRAND CHEROKEE. WHILE INSPECTING THE VEHICLE, THE CONTACT DISCOVERED THAT THE SKID PLATE, UNDER THE REAR OF THE VEHICLE THAT HOLDS THE FUEL TANK, WAS CORRODED AND RUSTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 117,000.

TL* THE CONTACT OWNS A 1996 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) AND STATED THAT THE REMEDY PART WAS UNAVAILABLE TO PERFORM THE REPAIR. THE DEALER WAS UNABLE TO PROVIDE A DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

I'M UNCERTAIN OF TIME OF INCIDENT. THE DRIVER THAT HIT ME BLEW A STOP SIGN AND CRASHED INTO MY REAR DRIVER SIDE WHICH CAUSED MY TRUCK TO DO A COMPLETE 360 HITTING 3 CARS WHILE I WAS SPINNING. *TR

THE SKID PLATE COVERING MY 1999 JEEP GRAND CHEROKEE LAREDO HAS ALMOST COMPLETELY RUSTED OFF THE VEHICLE. WITH THE CURRENT INVESTIGATION REQUESTED FOR OLDER MODEL JEEP GRAND CHEROKEES, I FEEL THIS REQUIRES A RECALL AND ALL OLDER JEEPS SHOULD BE RETROFITTED WITH NEW SKID PLATES. *TR

DRIVE SEAT FRONT LEFT CORNER PULLED METAL OVER FLOOR BOLT CAUSING A BROKEN SEAT AND SAFETY HAZARD. *TR

THIS INCIDENT STARTED WITH A CLUNKING NOISE WE THOUGHT WAS THE MUFFLER SYSTEM, IN FACT, THE DAY BEFORE THE CAR FAILED WE HAD THE MUFFLER REPLACED. ON 6/17/09 WHILE OUR DAUGHTER WAS DRIVING, THE VEHICLE VEERED SHARPLY TO THE LEFT, SHE PULLED OVER, A POLICE OFFICER ASSISTED AND FOLLOWED HER FOR A WHILE TO SEE WHAT THE PROBLEM WAS. IT DIDN'T DO IT WHILE THE POLICE OFFICER WATCHED. AFTER THE POLICE OFFICER LEFT, THE VEHICLE LURCHED AGAIN AND OUR DAUGHTER PULLED OVER AND CALLED HER FATHER, HE DROVE THE VEHICLE AND THAT IS WHEN THE FRAME BROKE AND THE SUPPORT TO THE REAR AXLE SEPARATED FROM THE FRAME. THE REAR WHEEL ON THE PASSENGER SIDE WAS BOUND AGAINST THE FRONT OF THE REAR WHEEL WELL LEAVING THE VEHICLE COMPLETELY UNDRIVEABLE. THE VEHICLE WAS THEN PUT ON A TRAILER AND DELIVERED TO OUR MECHANIC. WE PAID OUR MECHANIC TO REPAIR IT BEFORE WE THOUGHT OF PURSUING A CLAIM THROUGH CHRYSLER. WE CONTACTED CHRYSLER AND WAS GIVEN A CASE NO. 18690533 AND WAS TOLD WE NEEDED TO TAKE IT TO A JEEP DEALER. AS INSTRUCTED BY CHRYSLER, WE TOOK THE VEHICLE TO ROYAL CHRYSLER IN OWEGO, NEW YORK. ROYAL WAS VERY FRIENDLY AND SUPPORTIVE TO US AND AFTER INSPECTION, STATED IT WAS THE "MOST CORRODED UNDERBODY THEY HAD EVERY SEEN" AND COMMUNICATED THE SAME TO CHRYSLER DIRECTLY. CHRYSLER WAS NOT AT ALL INTERESTED IN ENTERTAINING OUR CLAIM AND STATED IT WAS TOO FAR OUT OF WARRANTY. WE CURRENTLY OWN 3 JEEPS AND EXPECTED CHRYSLER TO STAND BEHIND THEIR PRODUCT. IT IS NOT A VEHICLE WE FEEL COMFORTABLE HAVING OUR TEENAGE DAUGHTERS DRIVE. AFTER NUMEROUS TELEPHONE CALLS TO CHRYSLER BY BOTH THE DEALER AND OURSELVES, THEY FLATLY REFUSED TO ENTERTAIN THE CLAIM AND EVEN REFUSED TO ALLOW US TO EVEN TALK TO A MANAGER. THE POTENTIAL FOR WHAT COULD HAVE HAPPENED TO ALL 3 OF OUR DAUGHTERS (ALL 3 WERE IN THE CAR AT THE TIME) HAD THEY BEEN DRIVING ON THE HIGHWAY AT 60 MPH IS FRIGHTENING. THE FACT THAT CHRYSLER IS UNWILLING TO RECOGNIZE AND CORRECT THIS SITUATION IS UNACCEPTABLE. *TR

I HAVE REPLACED THE BACK CLASP LATCH ONCE DRIVER DOOR AND PASSENGER DOOR PINS AND LATCHES BOTH DOORS 2X THE COST OF EACH IS ABOUT $200 EACH. THE BACK HATCH DOESN'T STAY UP WHEN COLD SO I HAVE HIT MY HEAD SEVERAL TIMES. THE FRONT AND PASSENGER DOOR WON'T STAY OPEN WHEN PINS OR MECH THAT HOLDS DOOR OPEN GOES OUT SO HAVE BEEN HIT BY DOOR, OR SWINGS TOO FAR AND HAS DAMAGED OUTSIDE FRONT WHEEL PANEL. THE PINS AND DOOR MECH ON BOTH THE FRONT AND PASSENGER AND ONE OF THE BACK DOOR IS OUT AGAIN. I FEEL THAT IS A DEFECT, HOWEVER I CALLED CHRYSLER AND FILED A COMPLAINT THEY HAVE DONE NOTHING THIS IS ON MY 1999 JEEP CHEROKEE AND ALSO ON MY HUSBANDS 1998 JEEP CHEROKEE HE HAS DRIVER DOOR AND BACK HATCH DOOR. *TR

TL* - THE CONTACT HAS A 1999 JEEP GRAND CHEROKEE LIMITED. THE CONTACT STATED THAT HE FILED A COMPLAINT LAST YEAR (14939715), BECAUSE ONE SIDE OF HIS VEHICLE RUSTED AND THE FRAME OF HIS VEHICLE FRACTURED. THE CONTACT STATED THAT ON 03/17/2007 HE TOOK HIS VEHICLE IN FOR INSPECTION AND FOUND THAT THE OTHER SIDE IS NOW RUSTED AND A SECTION BY THE FRONT WHEEL WELL WILL SOON BE SHEARED OFF OF HIS VEHICLE. THE CURRENT AND FAILURE MILEAGE WERE BOTH 104000 MILES.

WHILE DRIVING 50 MPH THE HOOD POPPED OPEN. THIS CAUSED CINSUMER TO PULL TO THE SIDE OF THE ROAD. *AK

THE PISTONS HOLDING UP THE FRONT HOOD ASSEMBLY FAILED AND CAN NO LONGER BEAR THE WEIGHT OF THE HOOD. NO ONE WAS INJURED WHEN THE INITIAL FAILURE OCCURED. THIS PRESENTS A MAJOR PROBLEM WHEN SERVICING THE VEHICLE AS THERE IS NO OTHER RELIABLE MECHANISM TO HOLD UP THE HOOD. PLACING A STICK OR OTHER OBJECT TO HOLD THIS OPEN IS AN ACCIDENT WAITING TO HAPPEN. JEEP WAS CONTACTED AND WOULD NOT PAY FOR REPLAING THIS FAULTY COMPONENT. OTHER PISTONS WHICH HOLD UP THE REAR HATCH AS WELL AS THE POP-UP GLASS ALSO CANNOT EFFECTIVELY HOLD UP THE WEIGHT OF THE CONPONENTS THEY WERE DESIGNED FOR. *AK

WHILE CHECKING UNDER THE HOOD STRUTS SNAPPED, CAUSING THE HOOD TO FALL DOWN. DEALERSHIP NOTIFIED, BUT THE PROBLEM WAS NOT RESOLVED. *AK

LIFTS ON HOOD FAILED TO SUPPORT HOOD, INJURING OWNER. NOT REPORTED TO MANUFACTURER: VEHICLE OUT OF WARRANTY.OUT OF WARRANTY.*AK

PISTON AND SPRINGS ARE WEAK CAUSING SOME PARTS OF VEHICLE TO FALL ON HANDS. CONTACTED DEALER, AND THE DEALER WAS NOT WILLING TO DO ANYTHING.*AK CONSUMER STATES THE HOOD DOES NOT STAY UP AS THE HOOD SPRINGS OR PISTONS WERE WEAK. THE HOOD FELL ON HANDS WHILE CHECKING OIL. *YH

WEATHER STRIPPING IS SHRINKING AROUND DOORS AND CAUSING AIR TO LEAK IN WHILE DRIVING, MANUFACTURER WAS NOTIFED. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK

WHILE THE VEHICLE IS IN OPERATION ELECTRICAL DOOR LOCKS WILL LOCK AND UNLOCK ON THEIR OWN. DEALERSHIP HAS EXAMINED VEHICLE. HOWEVER, THEY CANNOT DETERMINE A DEFINATE CAUSE FOR THIS PROBLEM. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS. *AK

CENTER CONSOLE NOT LATCHING ALL THE TIME, ADJUSTMENT PROBLEM. *MJS

SEAM LEAK WATER SOAKED CARPET&DASH. DEALER SEALED.LEAKS AGAIN

REAR BUMPER CRACKED AS A RESULT OF BACKING THE VEHICLE INTO A FLOWER BOX (LITTLE FORCE).

DEALER NOT REPAIRING LOUD NOISE OR PAINT DEFECTS ON DELIVERY OF NEW VEHICLE( DOT NUMBER: )