Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.
2002 Hyundai Sonata — Known Issues & Recalls
Complaints from Jan 2010 to Dec 2013
The most reported issue is structure problems (64 complaints). 31 complaints involved crashes. 4 involved fires.
Open Safety Recalls (7)
NHTSA Campaign: 09V124000
Component: SUSPENSION
HYUNDAI IS RECALLING 188,282 MY 2001-2004 SONATA AND MY 2001-2004 XG300 AND XG350 VEHICLES ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE STATES OF CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, WISCONSIN, AND THE DISTRICT OF COLUMBIA. ROAD SALT APPLIED IN THESE JURISDICTIONS DURING THE WINTER MONTHS MAY RESULT IN PROGRESSIVE, INTERNAL CORROSION OF THE FRONT SUB-FRAME ON THE VEHICLES, AND MAY RESULT IN THINNING OR PERFORATION OF THE SUB-FRAME STEEL. THE CORROSION IS FREQUENTLY VISIBLE AND OFTEN DISCOVERED DURING INSPECTION OR ROUTINE MAINTENANCE, AND OWNERS MAY ALSO HEAR NOISES OR NOTICE TIRE MISALIGNMENT AND STEERING PULL. IF THESE SIGNALS ARE UNDETECTED OR UNHEEDED, THE CORROSION MAY PROGRESS AND THE FORWARD MOUNTING OF THE LOWER CONTROL ARM MAY DETACH FROM THE SUB-FRAME.
Risk: IF THAT HAPPENS, THE VEHICLE MAY LOSE DRIVE POWER TO THE WHEELS, AND THE FRONT WHEEL MAY MAKE CONTACT WITH THE FENDER OR WHEEL WELL, THEREBY INCREASING THE RISK OF A CRASH.
Fix: DEALERS WILL MEASURE THE THICKNESS OF THE FRONT SUB-FRAME AND INSPECT THE FRONT SUB-FRAME FOR CORROSION DAMAGE AND, IF NECESSARY, THE FRONT SUB-FRAME WILL BE REPLACED WITH A NEW SUB-FRAME THAT INCORPORATES ADDITIONAL HOLES IN THE UPPER AND LOWER PANELS. IF THE FRONT SUB-FRAME DOES NOT REQUIRE REPLACEMENT, THE DEALER WILL ADD DRAINAGE HOLES TO THE SUB-FRAME AND WILL TREAT THE SUB-FRAME WITH RUST-PROOFING MATERIAL TO STOP THE CORROSION PROCESS. THIS PROCEDURE WILL BE PERFORMED FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING APRIL 2009. OWNERS MAY CONTACT THE HYUNDAI CUSTOMER ASSISTANCE CENTER AT 1-800-633-5151.
NHTSA Campaign: 09V171000
Component: LATCHES/LOCKS/LINKAGES:DOORS:LATCH
HYUNDAI IS RECALLING 91,350 MY 2002-2003 HYUNDAI SONATA VEHICLES. REPEATED USE OF THE INTERIOR DOOR HANDLE MAY CAUSE WEAR OF THE CHROME PLATE. IF THE TOP EDGE OF THE HANDLE HAS VERY THIN CHROME PLATING, THAT PORTION OF THE PLATING MAY WEAR AWAY MORE EASILY THAN MORE THICKLY PLATED AREAS AS THE DOOR HANDLE IS USED. THE WORN CHROME PLATING ON THE UPPER EDGE OF THE HANDLE MAY RESULT IN A CRACK OR SEPARATION BETWEEN THE CHROME PLATING ON THE INBOARD AND OUTBOARD SURFACES OF THE HANDLE, WHICH MAY FORM A SHARP EDGE.
Risk: THIS MAY INFLICT LACERATION INJURIES TO ANYONE USING THE DOOR HANDLE.
Fix: DEALERS WILL REPAIR THE CHROME PLATED INTERIOR DOOR HANDLE FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING JUNE 2009. OWNERS MAY CONTACT HYUNDAI CUSTOMER ASSISTANCE CENTER AT 1-800-633-5151.
NHTSA Campaign: 02V145000
Component: AIR BAGS:SIDE/WINDOW
ON CERTAIN PASSENGER VEHICLES, THE SUPPLEMENTAL RESTRAINT SYSTEM (SRS) SIDE IMPACT AIR BAG SATELLITE SENSORS MAY BE TOO SENSITIVE TO SOME LATERAL ACCELERATIONS THAT ARE NOT CAUSED BY SIDE IMPACTS TO THE VEHICLE, SUCH AS FORCEFULLY SLAMMING A DOOR CLOSED.
Risk: INADVERTENT DEPLOYMENT OF A SRS SIDE IMPACT AIR BAG WHEN A SIDE IMPACT CRASH HAS NOT OCCURRED COULD INCREASE THE RISK OF INJURY TO THE SEAT OCCUPANT.
Fix: DEALERS WILL REPLACE THE SIDE IMPACT AIR BAG SATELLITE SENSORS. OWNER NOTIFICATION BEGAN JULY 8, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT HYUNDAI AT 1-800-633-5151.
NHTSA Campaign: 09V317000
Component: LATCHES/LOCKS/LINKAGES:DOORS:LATCH
HYUNDAI IS RECALLING 82 MODEL YEAR 2002-2003 SONATA VEHICLES. REPEATED USE OF THE INTERIOR DOOR HANDLE MAY CAUSE WEAR OF THE CHROME PLATING. IF THE TOP EDGE OF THE HANDLE HAS VERY THIN CHROME PLATING THAT PORTION OF THE PLATING MAY WEAR AWAY MORE EASILY THAN MORE THICKLY PLATED AREAS AS THE DOOR HANDLE IS USED. THE WORN CHROME PLATING ON THE UPPER EDGE OF THE HANDLE MAY RESULT IN A CRACK OR SEPARATION BETWEEN THE CHROME PLATING ON THE INBOARD AND OUTBOARD SURFACES OF THE HANDLE, WHICH MAY FORM A SHARP EDGE.
Risk: A SHARP EDGE COULD LACERATE OR OTHERWISE INJURE A VEHICLE OCCUPANT.
Fix: DEALERS WILL REPAIR THE CHROME PLATED INTERIOR DOOR HANDLE FREE OF CHARGE. THE RECALL BEGAN ON SEPTEMBER 16, 2009. OWNERS MAY CONTACT HYUNDAI OF PUERTO RICO AT 1-787-999-3333.
NHTSA Campaign: 03V097000
Component: TIRES:TEMPORARY/EMERGENCY SPARE TIRE
ON CERTAIN PASSENGER VEHICLES EQUIPPED WITH A TRACTION CONTROL SYSTEM (TCS), IF THE T125/70D-15 COMPACT SPARE TIRE IS INSTALLED ON A FRONT WHEEL POSITION, THE TCS MAY INADVERTENTLY ACTIVATE BEGINNING AT SPEEDS OF 20 MPH.
Risk: INADVERTENT ACTIVATION OF THE TCS WILL CAUSE AUTOMATIC APPLICATION OF THE BRAKE AT THE WHEEL WHERE THE COMPACT SPARE TIRE IS INSTALLED. INADVERTENT BRAKE APPLICATION COULD CAUSE OVERHEATING AND DAMAGE TO THE BRAKE, AND MAY PREVENT THE VEHICLE FROM BEING DRIVEN AT SPEEDS ABOVE 20 MPH, WHICH COULD RESULT IN A CRASH.
Fix: DEALERS WILL REPLACE THE SPARE TIRE WITH A NEW LARGER DIAMETER T125/80R-15 COMPACT SPARE TIRE AND A NEW TIRE PRESSURE LABEL WILL BE INSTALLED ON THE DRIVER'S DOOR TO PROVIDE INFORMATION APPLICABLE TO THE T125/80R-15 COMPACT SPARE TIRE. VEHICLES PRODUCED FROM NOVEMBER 15, 2002 THROUGH DECEMBER 16 2002, ALREADY CONTAIN T125/80R-15 COMPACT SPARE TIRES, WILL ONLY REQUIRE NEW TIRE PRESSURE LABELS. OWNER NOTIFICATION BEGAN JUNE 30, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT HYUNDAI AT 1-800-633-5151.
NHTSA Campaign: 04V178000
Component: FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
SOME PASSENGER VEHICLES CONTAIN A FUEL TANK ASSEMBLY VALVE THAT MAY NOT CLOSE PROPERLY. IF A VEHICLE WITH A FUEL TANK ASSEMBLY VALVE THAT IS NOT PROPERLY CLOSED WERE TO ROLL OVER, FUEL SPILLAGE MAY OCCUR.
Risk: FUEL SPILLAGE IN THE PRESENCE OF AN IGNITION SOURCE MAY RESULT IN A FIRE.
Fix: DEALERS WILL INSTALL AN ADDITIONAL FUEL TANK ASSEMBLY VALVE. OWNER NOTIFICATION BEGAN ON JUNE 30, 2004. OWNERS SHOULD CONTACT HYUNDAI AT 1-800-633-5151.
NHTSA Campaign: 04V369000
Component: FUEL SYSTEM, GASOLINE:STORAGE
CERTAIN PASSENGER VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 301, "FUEL SYSTEM INTEGRITY" A VALVE ON THE FUEL TANK ASSEMBLY MAY NOT CLOSE PROPERLY. IF A VEHICLE ROLLS OVER AND THE FUEL TANK ASSEMBLY VALVE IS NOT PROPERLY CLOSED, FUEL SPILLAGE MAY OCCUR.
Risk: FUEL SPILLAGE IN THE PRESENCE OF AN IGNITION SOURCE MAY RESULT IN A FIRE.
Fix: DEALERS WILL INSTALL AN ADDITIONAL FUEL TANK ASSEMBLY VALVE. THE RECALL BEGAN ON OCTOBER 5, 2004. OWNERS SHOULD CONTACT HYUNDAI DE PUERTO RICO AT 1-800-981-0188.
Owner-Reported Issues (20 of 325)
Suspension →6 issues
Your car's sub frame snapped and fractured the axle while being driven at low speed, causing the vehicle to become undrivable. This is a known issue covered under NHTSA Campaign 09V124000, but the manufacturer has discontinued the replacement part and is offering no repair solution. The dealership was unable to fix the problem because the necessary component is no longer available.
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While turning at low speed, you heard a popping sound from the front end and lost power to your wheels, even though the engine was still running. You discovered that the passenger-side control arm had completely detached and fallen off. A mechanic found that your entire front suspension was severely corroded and the vehicle was unsafe to drive. The front suspension will need extensive replacement or repair to restore safe operation.
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Your car's rear subframe has rusted severely, causing both trailing arms to fail. While making a left turn, the right trailing arm broke off completely, causing the car to nearly swerve off the road; the left trailing arm was also barely attached. This is a critical suspension failure that requires replacement of the rusted subframe and both trailing arms.
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While exiting the freeway at 45 mph, your passenger side axle suddenly failed without any warning signs, damaging the wheel. An independent mechanic determined that your front suspension needs to be replaced. The manufacturer was notified but did not offer assistance. Replacing the axle and front suspension components will be necessary to restore safe operation.
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Your Sonata experienced shaking and abnormal sounds while driving, followed by a loss of power. A mechanic identified the problem as related to a known suspension recall (NHTSA Campaign 09V124000), but your vehicle's VIN wasn't included in that recall, so it wasn't repaired. The issue occurred at approximately 145,000 miles.
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Your 2002 Hyundai Sonata has a severely rusted front subframe that failed inspection in Pennsylvania. This part was supposed to be replaced under a Hyundai recall (Campaign ID 09V124000), but Hyundai claims the recall was already completed and closed on your vehicle. You may need to have the subframe inspected again or contact Hyundai to verify the recall status and get the rusted component replaced.
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Structure →3 issues
Your car's heat shield fell off, and when inspected by multiple mechanics, they found severe rust and corrosion throughout the undercarriage and rear subframe. All three mechanics deemed the vehicle unsafe to drive due to the structural damage, and the rear subframe was identified as needing replacement. The manufacturer was contacted but did not provide assistance.
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While making a right turn, you heard an abnormal noise under your vehicle, then the car started to wobble and stalled without warning. A mechanic found that your subframe was corroded and needs to be replaced. This is a structural component that supports your vehicle's frame, and corrosion can compromise its integrity and safety.
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The paint is flaking off all the door handles on your gold-colored Sonata. Your dealer initially dismissed the problem when it appeared on just one door, but now that it's happening on all of them, it appears to be a manufacturing defect rather than normal wear. Getting the door handles refinished or replaced would likely be necessary to resolve this issue.
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Unknown Or Other →3 issues
You purchased a 2002 Hyundai Sonata advertised as having 40,000–45,000 miles, but diagnostic checks revealed the actual mileage is over 278,000 miles according to O'Reilly Auto Parts and over 302,000 miles according to Hyundai's system. The title is marked "mileage exempt" and the seller is not listed as the owner on the title, which suggests odometer tampering and title fraud. You have documentation including repair invoices, diagnostics, and the original advertisement to support your claim.
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Your car was supposed to be repaired under a 2009 recall for corrosion on the sub-frame (the metal structure that supports your car), but the work was never actually completed even though the dealer said they fixed it. You didn't receive the original recall notice because your address wasn't updated in Hyundai's records since 2004. Another mechanic discovered this problem before performing major brake work.
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The chrome coating on your gear shift handle is peeling off, similar to a previous recall issue with your interior door handles. The sharp edges from the peeling chrome have caused minor cuts to your hand while shifting gears. The problem is ongoing, with the chrome gradually peeling away over time.
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Electrical System,engine →1 issue
After starting your car and driving out of a parking lot, you noticed a burning smell. When you opened the hood, you saw smoke coming from the air filter housing, which then caught fire. Someone used a fire extinguisher to put out the fire. The issue likely involves an electrical or engine component creating excessive heat near the air intake system.
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Air Bags →1 issue
Your car was involved in a T-bone collision at approximately 25 mph, but the airbag failed to deploy despite the impact being severe enough to tear off the core support. The driver did not require immediate ambulance transport but may seek emergency room care later. The airbag system may need diagnostic inspection or replacement to ensure proper function.
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Structure,engine →1 issue
While driving slowly at about 5 mph, your engine separated from its mounting cradle and fell, crushing the axle underneath. Before this happened, you heard squeaking noises while driving at various speeds and turning. No warning lights came on to alert you to a problem. The manufacturer confirmed there is no recall for this issue.
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Service Brakes →1 issue
Your brake system has repeatedly failed despite multiple repairs. You first heard grinding sounds and had calipers and hoses replaced, but the same grinding returned and occurred again six months later along with brake lockup. Most critically, you completely lost braking ability while driving on the interstate, though you were able to coast to a stop. Even after your mechanic replaced the master cylinder, brake shoes, pads, and calipers, the brakes locked up again the very next day. The underlying cause remains undiagnosed despite extensive troubleshooting. This will likely require a comprehensive brake system diagnostic to identify whether the issue is a defective component, a hydraulic system problem, or a design defect in your vehicle.
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Unknown Or Other,lane Departure →1 issue
Your car's passenger-side wheel became stuck at a sharp angle during a right turn and wouldn't straighten out. When you had it inspected, the mechanic found that the sub-frame (the metal structure supporting the suspension) had rusted through on the passenger side, which likely caused the wheel to get stuck.
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Fuel/propulsion System →1 issue
Your gas tank won't fill normally — the pump nozzle clicks off every few seconds while you're trying to add fuel. After struggling to pump about 3 gallons over 15 minutes, the tank spits gas back out. This problem appears to affect multiple Hyundai Sonatas of this generation, according to gas station attendants you've spoken with.
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Suspension,structure →1 issue
Your front subframe developed severe rust and corrosion that ate through the metal, causing it to crack. When the dealer serviced a suspension recall on your vehicle, they had to disassemble parts to access the subframe and damaged other components in the process. The dealer and manufacturer both refused to cover the cost of replacing those damaged parts, saying you're responsible for them even though they were damaged during the recall repair work.
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Visibility/wiper →1 issue
Your sun visor fell down while you were driving and blocked your view of the road. The visor isn't staying in the up position as it should. The dealership couldn't identify the specific cause but recommended replacing the entire sun visor assembly.
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Related Vehicles
Other Hyundai Sonata years: