2011 Hyundai Elantra Body & Structure Problems

FROM PASSENGER DOOR HANDLE BROKE IN 2 PIECES AS I PRESSED HANDLE TO OPEN MY 2011 HUNDAI ELANTRA. THIS IS DOOR I RARELY USE. WHAT HAPPENS WHEN SAME ISSUE OCCURS TO DRIVER SIDE DOOR? I BELIEVE MATERIALS ARE DEFECTIVE FOR PURPOSE. THE PRESENTS BIG SAFETY ISSUE IN EMERGENCY EGRESS SITUATION. ONLINE SAW OTHER HUNDAI VEHICLES WITH SIMILAR PROBLEM. CAR WAS PARKED UNDER CARPORT AT TIME AT MY RESIDENCE.

ON OR AROUND MAY 29, I NOTICED SOME RUST SPOTS IN THE HOOD OF MY HYUNDAI ELANTRA 2011. BEING A 2 YEAR OLD VEHICLE, RUST IT SOMETHING THAT I WOULDN'T EXPECT. SO I TOOK IT TO GLOBAL AUTO MALL IN NORTH PLAINFIELD, NJ, ON JUNE 12, 2013 TO HAVE THE ISSUE INSPECTED AND, I HOPED, RESOLVED. AFTER PATIENTLY AWAITING FOR ABOUT 3 HOURS, I RECEIVED THE FOLLOWING DIAGNOSE: "PAINT CHIP DUE TO IMPACT FROM ROCK KICKING UP ON VEHICLE". I STRESSED TO BOTH THE SERVICER ADVISOR, [XXX], AND THE PERSON THAT WORKED ON THE ISSUE, [XXX], THAT I COULD NOT BELIEVE A SIMPLE ROCK HITTING A HOOD OF THE CAR COULD CAUSE RUST DAMAGE. WE'VE DRIVEN THE SANTA FE FOR ALMOST 7 YEARS AND IT HAS NO RUST STAINS AT ALL, EVEN THOUGHT ROCKS HAVE HIT THE HOOD AND OTHER PARTS OF THE SANTA FE QUITE A FEW TIMES. FURTHERMORE, ROCKS HAVE HIT A FEW TIMES OTHER PARTS OF THE ELANTRA BODY AND THE REST OF THE BODY SHOWS NO RUST DAMAGE. I DO BELIEVE IT'S UNACCEPTABLE FOR A 2 YEAR CAR TO HAVE RUST DAMAGE. CONSIDERING THAT GLOBAL AUTO MALL REFUSED TO ADDRESS THE RUST ISSUE, I REACHED OUT TO HYUNDAI ON JUNE 23 VIA E-MAIL, BUT HYUNDAI REFUSED TO ADDRESS THE ISSUE. I REACHED OUT AGAIN ON AUGUST 12, 2013, AND I INCLUDE A LINK TO SIMILAR OCCURRENCES I COULD FIND ON THE INTERNET IN THE LINK HTTP://WWW.CONSUMERAFFAIRS.COM/NEWS/FEDS-PROBE-HYUNDAI-SAFETY-AND-RUST-PROBLEMS-ONCE-AGAIN-040213.HTML AND HYUNDAI ONCE AGAIN REPLIED SAYING HYUNDAI WILL NOT FIX THE RUST ISSUE. FEEL FREE TO CONTACT ME IF YOU NEED PICTURES OF THE HOOD OF MY ELANTRA OR IS YOU'D LIKE TO RECEIVE COPIES OF MY COMMUNICATIONS WITH HYUNDAI. THANKS IN ADVANCE FOR TAKING THE TIME TO REVIEW THIS MATTER. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

SINCE I PURCHASED THE CAR IN 2011 I HAVE HAD ISSUES WITH MICE GETTING INTO THE CABIN OF THE VEHICLE IN SPITE OF ALWAYS CLOSING ALL WINDOWS AND DOORS. I HAVE ALSO HEARD OF A COWORKER'S FAMILY MEMBER WHO HAD THE SAME CAR AND THE SAME PROBLEM. ADDITIONALLY THERE WAS A SIMILAR COMPLAINT FILED RECENTLY WITH NHTSA (ODI ID NUMBER : 10477843). AT EVERY SERVICE STOP, I WOULD ASK IF THERE WAS ANY TECHNICAL SERVICE BULLETINS SENT BY HYUNDAI FOR THE ISSUE. ON WED, 10/17 WHEN I GOT INTO MY CAR TO GO TO WORK, THERE WAS A MOUSE ON THE DASHBOARD INCHES AWAY FROM ME. I TOLD THE DEALERSHIP THIS WAS UNACCEPTABLE AND THAT I WANTED AN APPOINTMENT TO HAVE THEM LOCATE THE PLACE WHERE THE MICE ARE GETTING IN. I WAS AMAZED WHEN THEY SHOWED ME A LARGE OPENING IN THE METAL FIREWALL FOR THE CABIN AIR FILTER RIGHT NEXT TO A LARGE GAP IN THE COWL MEANT TO COVER IT. THAT DESIGN ALLOWS A RODENT, LIKE A MOUSE, UNINHIBITED ACCESS TO THE VEHICLE CABIN WITHOUT ANY NEED TO DAMAGE OR CHEW THE COWL TO GET IN. I SUPPLIED FOIL TAPE AND ALUMINUM SCREENING TO CORRECT THE FLAW, BUT I HAD TO PAY A SIGNIFICANT AMOUNT FOR THE LABOR TO DO SO. I FILED A DISPUTE WITH HYUNDAI USA AND IT WAS DECLINED, MEANING THEY THOUGHT IT WAS MY RESPONSIBILITY TO CORRECT THEIR DESIGN OVERSIGHT. IF I DID NOT SEE THE MOUSE UNTIL AFTER I WAS ON THE ROAD, THE CONSEQUENCES COULD HAVE BEEN MUCH WORSE. *TR

2011 HYUNDAI ELANTRA. CONSUMER WRITES IN REGARDS TO FILTER AND MICE ISSUES *TGW THE CONSUMER STATED MICE WERE FOUND IN THE TRUNK TWICE, LAST MONTH. THE DEALER STATED THEY ENTERED THROUGH THE AIR INTAKE, THAT BROUGHT AIR INTO THE A/C AND HEATING SYSTEM. IN THE PROCESS, THEY ATE A FILTER THAT WAS PART OF THE SYSTEM.