2025 Honda Pilot Cruise Control Problems

Your car unexpectedly accelerated on its own while you were parking in a hospital garage, crashing into a wall multiple times before stopping. You applied the brakes several times before the car finally stopped, and you suffered significant bruising to your neck, chest, legs, and internal injuries from the repeated impacts. The sudden unintended acceleration with no warning created a serious safety risk, and the vehicle has been inspected but findings are pending.

Your 2025 Pilot's adaptive cruise control and forward collision avoidance system randomly disable while driving on the highway, causing the car to brake hard and drop from 70 mph to 35 mph without warning. All safety features shut down during these events, leaving you with only manual gas and brake control, and it can take 15-45 minutes for the system to restart on its own. This happens repeatedly in clear weather with no obstructions, and the dealership says it cannot be fixed. The fix would likely require Honda to reprogram or replace the adaptive cruise control and radar-based safety system components.

Your adaptive cruise control (ACC) and lane departure warning systems are turning off on their own without explanation, showing a dashboard warning message to contact your dealer. At the same time, your collision mitigation braking system shows an error with a brake warning light, and the dashboard tells you to clean the Honda emblem on the front grille—but cleaning it doesn't fix the problem. The issue has resolved itself without any action taken, and occurred during clear, warm weather. The fix likely involves having your dealer diagnose and clear any sensor or software faults in these safety systems.

Your Honda Pilot's adaptive cruise control and collision avoidance system are intermittently disabling themselves with a "Clean Area" message, even when there's no rain, snow, or dirt visible. The system stops working nearly every day while you're using adaptive cruise, then mysteriously starts working again the next day without any action on your part. This suggests a sensor or camera calibration issue that may require professional diagnosis and recalibration of the forward-facing camera or sensors.

Without any advance warning, at times our Lane Departure Warning system turns off with occasionally having the cruise control suddenly disengage. This could be a real problem when your not expecting it. Emailed Honda and they stated that there was no fix for it.

While driving on the highway my vehicle out of nowhere activated the automatic collision break system. The breaks were activated or pressed automatically and my vehicle had a sudden jerk becase of the quick, sudden drop in speed. The car had an immediate drop in speed about 20-30 mph then resumed to pick up speed to the original speed eventually picking up to normal speeds.

The cruise control quits intermittently while driving. It has since November 2024. The Honda Dealer says they do not have a fix. It increases driver fatigue and it surprises you as you are driving. The alert is to clean sensor, but cleaning doesn’t fix it. It has been inspected by Harr Honda and they can’t fix it.

Subject: Safety Complaint Regarding Adaptive Cruise Control Malfunction – 2025 Honda Pilot Dear NHTSA Office of Defects Investigation, I am filing a formal complaint regarding a recurring safety issue with my 2025 Honda Pilot, which I purchased in September 2024. The vehicle’s Adaptive Cruise Control (ACC) system frequently and unexpectedly turns off while driving on the highway, creating a serious road safety hazard. This issue has been happening intermittently since I bought the vehicle, and despite bringing it to Honda’s attention, they have not acknowledged or addressed the problem. The sudden deactivation of the ACC system can cause unexpected speed changes, forcing the driver to react quickly and potentially leading to hazardous driving conditions. Given the increasing reliance on driver-assist technologies, such malfunctions pose a risk to both the driver and other motorists on the road. I have reported this issue to my local Honda dealership, but they have not provided a permanent resolution. I am concerned that other Honda Pilot owners may be experiencing the same problem, which could indicate a widespread defect. Therefore, I urge the NHTSA to investigate this matter thoroughly and take appropriate action, including issuing a recall if necessary, to prevent potential accidents. Please confirm receipt of this complaint and inform me of any next steps. I am available to provide further details or documentation as needed. I appreciate your prompt attention to this critical safety concern. I also attached photos of the said issue. Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

There is an issue with 2025 Pilot Safe Systems such as adaptive cruise and blind spot detection. Honda knows about this issue and working on a fix however there is no ETA.