2024 Gmc Sierra 1500 Brakes Problems
5 owner-reported brakes complaints from NHTSA data
Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.
Owner Complaints (5)
Break system failed while driving. Multiple warning lights came on including Break System Failire, Service Steering Column Lock, Service Traction Control, Service ESC and Service Brake Pad Monitor. This happened as I was driving and I could barely stop the truck. I had my wife and kids in the car. Luckily, I was not driving very fast and was not in a congested or had to stop quickly. If I had to stop fast or was in a congested area this could have causes a life threatening accident.
My truck braked for a vehicle that was parked on the side of the road. This vehicle was not in my lane or hazardous in any way. I was traveling at highway speed 55 mph and truck braked to 30 mph approximately with no pre warning this has not happened before or after. The truck has about 26k on it.
The contact owns a 2024 GMC Sierra 1500. The contact stated that while driving at approximately 35 MPH, he depressed the brake pedal and the vehicle accelerated independently. The contact stated he drove across four lanes of traffic and regained control of the vehicle. The contact stated that as he was slowing for a traffic signal, he again depressed the brake pedal. The contact stated that the pedal went to the floorboard, and the vehicle would not stop. The contact stated no warnings illuminated. The contact stated that his vehicle crashed into the rear end of the vehicle in front of him. The contact stated that there were scratches on his front bumper and no damage to the other vehicle. There were no injuries, and the police were not called. The contact stated that both vehicles were able to drive away. The contact had the vehicle towed to a local dealer, where it was diagnosed and determined that the master brake cylinder needed to be replaced. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 13,000.
GM is recommending that I replace my brakes for the 3rd time within 30,000 miles but cannot explain the irregular wear. I am confident that there is a larger issue causing this is the brakes failing are just a symptom of a larger issue that have failed to address after 6 dealership visits, escalating (twice - due to first advisor never getting back to me) to GM customer care, emailing an executive, regional service manager, and countless hours to fix the safety issue of my brakes (and the larger root cause issue). GM Customer Care Case #[XXX] - BRAKE SAFETY ISSUE 2024 GMC Sierra AT4 (VIN: [XXX]) - 46,000 miles Nov 2023: 1st visit - Brake squeal at 25K. Pads replaced, GM denied warranty. Early 2024: SAFETY ISSUE RETURNED at 30K miles. May 2025: 2nd visit - Worsening brake noise. Dealer couldn't replicate despite video evidence. Recommended $500 repair. Manager acknowledged "irregular/abnormal" wear. June 2025: 3rd & 4th visits - Tech found unexplained "weird line" on pad. Manager Kyle confirmed unusual wear but no root cause identified. June 10: Opened GM case #[XXX] after dealership failures. July 7: GM failed to coordinate promised appointment. July 14: 5th visit - Les Stanford Buick GMC, Ferndale. Tech rode with me, CONFIRMED BRAKE SAFETY ISSUE but offered no solution. CRITICAL SAFETY CONCERN: Recurring brake defect with abnormal wear patterns acknowledged by multiple technicians. Same brake failure pattern occurring 3 times in 18 months poses serious safety risk. Despite 5 dealership visits, video evidence, and confirmed defect, GM refuses warranty coverage while acknowledging the problem exists. Issue remains unresolved - I've exhausted all customer remedies. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Trailer Brake Controller displays message on Dash intermittently that the trailer brakes are disconnected, and after a short pause it will say reconnected. This occurs multiple times a day. This did not occur with my previous GMC. I do have solar panels and Lithium batteries