2016 Ford Fusion Other Problems
147 owner-reported other complaints from NHTSA data
Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.
Owner Complaints (147)
Backup rearview camera a rear view camera that displays a blank or distorted image while in reverse can reduce or distort the drivers view of what is behind the vehicle, increasing the risk of a crash.
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Rear Backup camera in faulty. Cuts in and out. I've had numerous incidents where I've almost hit people and cars.
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A few years ago our camera on our 2016 Ford fusion started acting up. Going in and out, sometimes blank. I actually filled a complaint out before.
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The trunk opens on its own intermittently. When I try to close the trunk, it will not stay closed and a clicking sound can be heard. This has been going on for almost three years.
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I am writing to file a formal complaint regarding my 2016 Ford Fusion Hybrid, which I purchased in late June 2024. Despite the ongoing issues with my vehicle, it does not appear on the NHTSA recall list, even though many other Ford owners are experiencing similar problems. Recently, I encountered severe symptoms, including a persistent coolant leak and a puff of white smoke from the tailpipe.
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The coolant leaks into the engine, causing misfiring, overheating, and sputtering.The following message is the displayed on the dashboard. "Engine Coolant Over Temperature". When this happens, the happens the vehicle barely moves with smoke from the hood.
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So multiple times in this past year I have been driving my car as normal and when I approach an intersection, decreased my speed, then proceed to accelerate in order to move forward or turn ... while pressing the accelerator its like I have no power.. it goes into a limp mode.
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Coolant leak into engine causing over heating 24/7, damaging and leaking into combustion chamber , spark plugs had to be replaced , engine needs another replacement after I had replaced it the first week I got it with the vehicle’s warranty, engine is at risk for engine fire and failure.
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Service Advanve Trac light comes on, ABS light, Air bag light, brake malfunction, the turn signals stop working and steering because a little tight, was on the high and this happen and delayed decrease in speed, turn signal available, almost caused major accident get of on an exit with no turn signal functions, this has to stop.
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After owning this fusion my dashboard is severely warping I’m assuming due to outside summer temperatures. It’s caused it to warp in a way that my windshield defroster is lacking to clear my windshield of any condensation, my HUD collision warning light and passenger airbag light are not being visible at all times when driving.
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While driving to get into an Interstate Highway, the car key was tapped and suddenly the car engine shut off, panel blacked out and showed a message “ Transmission not in park”. Tried to accelerate and was not able since car was already moving I had enough acceleration to pull over if not probably I would cause an accident.
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I was driving my 2016 ford fushion the breaks hit the floor and wouldn't break any more I was around the corner from discount tire and service center and took the car to get serviced on 08/12/2020 they found all the fluid was out and the left brake hose was leaking they serviced my car replaced the hose refilled the fluid and returned my car the next day on 09/18/20 my brake pedal hit the floor again luckily I was parked as I tried to reverse I noticed the brake pedal wasn't working I couldn't drive the car nomore I had to call a tow truck.
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I drive a 2016 ford fusion se AWD with the 2.0l ecoboost/gtdi motor. I was at a gas station refueling my vehicle, with the 87 octane fuel the oem calls for on the vehicle. I was about 1/4 tank before refueling and I filled my tank until full.
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Battery exploded
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I sent this to ford company: dear [xxx], I would like to address about my 2016 ford fusion problem that happened yesterday, july 4, 2018. I was driving from my grocery shopping when all of a sudden my car will not accelerate anymore and it was sliding backward. Not sure if sliding backwards was due to slightly uphill or another problem on top of car wouldn?t drive anymore.
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The doors will not lock while im inside. You can easily open the door after you lock it from the inside. My children can open it while the vehicle is moving.
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While driving my 2016 ford fusion with approx 10,000 miles on the interstate I lost power , I had to coast the car to the side of the highway narrowly avoiding an accident. I restarted the car and exited the freeway, about 3 or 4 miles later it re-occurred.wrench light and engine light illuminated. Fords health check app reported 'urgent service required'.
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I purchased a 2016 ford fusion se brand new and after a week of owning the car I was driving down the road and the car jerked very hard, I had to check my rearview mirror thought someone rear ended me but no the car behind was some distance away. It slowed some while I had my foot on the gas but picked up speed shortly after. I ignored that figured it was no big deal.
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Your backup camera has been recalled, but Ford hasn't yet provided a fix or remedy for the issue. This lack of a solution puts you at risk when backing up your vehicle. You've been waiting since October 2025 without resolution. The fix will likely involve Ford providing a replacement camera or updated camera module once the remedy becomes available.
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Your backup camera turns off while you're using it and only works intermittently—it won't stay on for a complete backing-up operation. Ford has tried replacing the camera and updating the software, but the problem persists. This issue will likely require further diagnosis of the camera wiring, power supply connections, or the display unit to identify what's causing the intermittent power loss.
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When in reverse the backup camera glitches sometime, it doesn’t even come on. There’s a knocking under the hood. I’ve been told that is the fuel pump .
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The contact owns a 2016 Ford Fusion. The contact stated that while driving at various speeds, the vehicle stalled. The driver was able to restart the vehicle.
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I received a letter that there was a recall on my car but that the vehicle was still drivable, so I continued to drive my car as normal. My daughter drove to her friend house where she simply put the car in park, not even turning off the engine, and 5 minutes later when she attempted to put the car in drive the car would not shift.
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I was driving on the highway and as I was making a turn on an off-ramp, my passenger side door swung open and almost hit a person on a bike. I immediately pulled over to check on the young man. As I tried to secure the door, it appears the door will not latch and secure itself.
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While driving, my car stalled the for the first time without warning when I was turning into a parking lot (luckily). This was scary because I frequently drive to work using the nearby interstate. Is there a recall for my car??
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After turning off the vehicle, it would not go into park. Several attempts were made and still, the vehicle would not go into park. I tried moving the vehicle to a different parking stall and again, it would not go into park.
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Last week I pulled into work put my car into park let up on the brake and the car kept moving forward. I then pushed on the brakes again thinking I did something wrong looked down car was still in park. Let off the brakes again and the car continued to move forward.
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When driving my vehicle it will shake and stall and then cut off without warning and I'll have to put it in park and then it will start right back up. It's very dangerous especially since it doesn't warn you. It happens when you're driving anywhere, on highway or street.
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My vehicle was stationary and when I decided to switch gear into drive I realized it would go into gear correctly I didn't know what else to do so I got my car towed to get out of a privately owned parking lot. I looked up to see if there was a recall I didn't know about and it's so crazy because the recall just announced a few days ago.
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The bushing that attaches to the shifter cable broke from the transmission, which made my car appear to be in park, however, it was not. I was pumping gas, when I was done, I turned my car on and went to take it out of park and it would not move, showing my car was in another gear, which caused my car to roll forward almost slamming into the gas station.
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Put the vehicle in park and it proceeded to continue to drive. Had to use the emergency break to stop car from moving. After that the car would not start and it was towed to dealer.
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Vehicle was reflecting in park on the shifter, but the car was still in drive and rolling while in a fast food drive thru. The shifter got locked eventually in park but car was still moving. Had it towed and then car wouldn't start due to shifter being locked.
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2016 ford fusion es stalls out during driving does not matter if vehicle is stationary or in motion stalls have occurred in parking lots highways and roads this problem occurs at random times you must stop vehicle put in park and restart
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There are 2 recalls on my car the mileage is 59000 and the shifter cable is the problem right now there is also a recall on the steering wheel.
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Car has broken down 3 times and has only 38000 miles on it. I have been without a car for a month because ford can not figure out what is wrong with it. First time it was supposedly the catalytic converter which they replaced.
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The backup camera screen is black or dhows a distorted image and sometimes shows an error message like Camera not available. This is very dangerous!
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We had the door latch recall fixed just over a year ago and now our door won't close. The latch is broken again and it needs to be fixed FREE
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Rear camera sometimes displays black image or error message when I shift into reverse , I was notified by my insurance company there was a active recall on this specific part on the car - it has been about 2 months now and I am still unable to get to problem fixed as the parts are not available
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Rear view camera goes crazy when in reverse, sometimes shows a blank white screen, sometimes a message appears that the camera is not available and to contact a dealer, it will randomly activate while driving forward sometimes immediately after putting it in drive and other times after driving forward sometimes immediately a while after continuously driving for a while without having put it in reverse at at point.
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My 2016 ford fusion eco boost suddenly began overheating and the sensor would go off then on. I can’t even drive 10 feet. This problem has been consistently happening even after multiple repairs.
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I am writing to report a widespread issue with the hands-free phone function in vehicles equipped with the Ford Sync System. The phone button used to connect a mobile device for hands-free calling does not work properly.
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The backup camera was intermittently showing no image and now it says "Camera unavailable. Contact your dealer." This impacts the safety of myself and others while backing up the vehicle. I have not taken the vehicle to a dealer yet but it can be reproduced if requested.
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My back up camera has the same issues that Ford listed in their recall. My screen is black at times when backing up. My camera doesn't always pop up when backing up, my normal screen will stay on as of I'm not backing up.
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backup camera does not work all the time works only sometimes and sometimes the backup alert does not work right
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The backup camera on our 2016 Ford Fusion has worked intermittently for quite some time now. (Couple of years at least.) Sometimes when we shift to reverse we get a black display screen, sometimes we get a distorted image, sometimes we get a message saying no camera is available, other times it works normally.
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Backup camera has failed. It was first replaced in 2020 under extended warranty. Now it has failed again.
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Backup camera intermittently goes out for a few seconds when backing up, resulting in a blank screen. Putting the driver at risk of property damage or injuring others. I have a small dog & am aftaid of I juring him when backing into driveway.
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While backing up, the rear came will show a black screen on the display or a message to contact the dealership. This isn't a constant issue, but comes whenever. I took it to the dealership a few years ago, but because it wasn't happening then, they said there was nothing they could do.
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Back Up Camera cuts in and out, sometimes works correctly, other times doesn't come on at all, other times comes on and in the middle of backing up shuts off, this has been going on for years and now I am seeing recalls by Ford of other models being recalled for back-up camera failures and I believe the recall should include 2016 Ford Fusions
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I was parked in a parking spot in a parking lot and put my car in reverse to back out. As I was backing out my gear shifter cable snapped and I could not put my car back into any other gear. This caused me to be stopped in the middle of the parking lot blocking traffic.
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The ABS System light , The traction off and on at the same time, the advanced track light, and finally the tire pressure monitor fault I belive is what it says. The lights came on one day when I crossed over railroad tracks that were a little rough nothing that should damage anything on a vehicle. one after another the lights began coming on.
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There is an Unrepaired Recall associated with my car. The Manufacturer Recall Number is 23S12. The NHTSA Recall Number is 23V162.
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Went somewhere in my car. Got out the door wouldn’t latch. Had to drive it home with a broken latch.
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The driver side door latch will not close. This is apparently a recall being enforced in only certain states. My car was bought, and registered in Pennsylvania, and is not covered by the 2 previous recalls for this issue.
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The component that failed was the flex plate. It is available for inspection at this exact moment, but it’s scheduled to be fixed next week. The safety issue is that it’s intermittently providing adequate power to the engine and causing the vehicles steering to shake violently.
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The backup camera has been cutting out recently. Just yesterday, the backup camera is displaying an image that is reversed (object on the sidewalk side (right side) of the vehicle, show up on the street side (left side) of the screen). I can no longer use the backup camera, as it is designed.
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The contact owns a 2016 Ford Fusion. The contact stated that while driving at an undisclosed speed, several unknown warning lights were illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer.
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My back-up camera only half works. Sometimes it works, and sometimes it doesn’t. My car also doesn’t alert me to when I’m getting too close to another vehicle when I backing into a parking spot.
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The passenger side door latch won't latch or move into the locked position. We can't have anyone sitting the front seat because the door won't close completely. No warning lights or anything came on to indicate this would fail.
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What component or system failed or malfunctioned, and is it available for inspection upon request? Screen for back up camera will black up within seconds of turning on. How was your safety or the safety of others put at risk?
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The trunk on the fusion randomly opens on it's own, the key fob can be hanging inside the house, it opens when it's sunny, cloudy, dark, when the car is parked or when I am driving the car, which is a safety hazard as it can block my vision behind the car. It has been happening for over a year now. No warning lights alert of the soon to pop open trunk.
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Sometimes the camera is on while I am driving forward and it's dangerous.
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I've noticed that coolant is leaking from somewhere in the vehicle. There's no obvious drips. I went online to see if anyone else had this issue with the specific model car and it seems as if quite a few people have had this issue.
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This past July my front passenger door would not latch, I was unable to close and secure the door. I called San Tan Ford, and they initially said this was a known problem with my make and model and that there was a recall on the door latches.
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2016 ford fusion. Consumer writes in regard to NHTSA safety recall 22v-413. The consumer is requesting reimbursement for repairs.
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While picking up my daughter from the ER last night, the door latch on the drivers side would not latch and close. This happened without notice. This is definitely a safety hazard to me and others on the road.
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The OEM lug nuts that Ford supplies are a 2 piece construction that swells and makes it impossible to change a tire on the side of the road because you have to pound the lug wrench to get it to go on. Ford knows about the problem and will not replace them. A set of 20 lug nuts cost over $200.
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I bought a vehicle “as is” and the bumper keeps falling off.
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The APAM system which controls the blue tooth speaker phone access has quit functioning and FORD offers no solution. This is a safety hazard since several states have outlawed holding a cell phone for calls. A vehicle this age should not have experienced this type of failure and the cost of repair is rather large.
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During a tire repair at COSTCO (12/15/21) and a tire rotation at Big O Tires (1/24/22), all the lug nuts were difficult to remove and showed damage/warping. I had to purchase replacements for safety and future removal ability. I have the receipts and both dealers can be contacted for corroboration.
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There was a recall for the bushing on the shifter cable for 2013 - 2016 Fusions with a 2.5L engine under recall number 19S15. My vehicle is a 1.5L engine and this bushing failed Thursday 10/28/2021. I never found the part to see how it failed.
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The contact's son owns a 2016 Ford Fusion. The contact stated while her son was reversing into a parking spot to park the vehicle, the gear shifter would not move and remained stuck in reverse. The contact did not know whether there was a warning light illuminated.
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After backing into the road to leave a driveway I shifted the gear shift down into the drive position but the transmission only shifted to neutral. The car would not shift into drive or reverse and had to be pushed out of the road. With my car in the road I had to get out and wave other vehicles around my vehicle while calling for assistance to get my vehicle out of the road.
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The car continuously overheats no matter what I replace in the car.
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Trunk pops open randomly while driving or parked several times a day. When I shut it, I can hear it clicking sometimes & it pops back open by itself. Other times, it's silent and I think it's ok and it pops back open again.
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This vehicle frequently loses climate control function causing lack of heat or a/c in the vehicle. This occurs at random during both initial start up, and randomly while driving the vehicle at various speeds.
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Everytime I go over 60 MPH I hear a rattling nose from the front passenger door and I know there's a safety recall for ford fusion door latch so I called the dealer and also ford customer service but both said there's no recall with my VIN but I can hear it and I'm afraid that my passenger door might open while driving.
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I have a had to replace the passenger side front door latch and the drivers side rear door latch in the last 15 months. The vehicle was stationary on both occasions. I open both doors to place something in my vehicle and when I attempted to close the doors they did not latch.
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1st problem on highway going 55 MPH air vacuum pack went out on brakes problem was fixed only to occur 3 days later, this time at a stop light and blew a coupling on the same part. After that is fixed same week 2nd problem service engine soon light comes on day later car looses speed bogs down and shuts off. Mechanic reset the ses light to tell me the eco boost sport pack is going out.
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While at a stop light check engine light came on and the car turned off. Was able to get it started and took it to the service center next day. They are still checking the car but so far they have found the coolant is leaking all over the engine and we will most likely have to replace the entire engine.
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Hi, I won the ford fusion car in iaai website and the car to be shipped to azerbaijan. I can see that car had recalled 3 times and status states imcomplate. Carfax data states the car totally lost.
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When I get in my car sometimes it doesn't start the first time I turn the key
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While driving to work my engine light came on and then the loud vibration/horn type sound ensued. It sounds like it's coming from the gas tank.
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I have just recently purchased my 2016 ford fusion AWD vehicle and the check engine light has come on. I had a professional scanner run the code and it has to do with faulty emission sensors near the gas tank, which I have heard are common for these vehicles. No recall means I'm out $300 after just purchasing a brand new "used" vehicle.
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After turning the car on and starting to drive, the car randomly will start to lose power. The car will then just stop moving. The car ignition will still be in the on position and in drive gear.
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While on a hill I came to a stop and put my car into the park position. My car strated to roll down hill after I put the car in park. I could not remove the key or move the shift out of park.
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Takata recall: my ignition key switch was broke making it to where I could remove my key with the car running finally one day my ignition switch locked up costing me $1023.64 because I was forced to buy 2 keys through ford which where $250.00 an piece then the ignition part being $30.00 the rest was in labor.
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Does anything actually happen when someone files a complaint with NHTSA? I submitted a complaint for a recall repair rembursment and was supposed to get a confirmation email but never did.
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The brakes were making a loud noise the windshield light stays on, and the engine smells like it's over heating.
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This a complaint about our ford fusion 2016. The problem has started couple months ago, while driving, and sometimes as we start the car, it ripple and kick and the check engine light and see manual light turn on and after 30 min. To an hour they turn off.the engine has completely died on us twice.
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On 7/26 my 2016 ford fusion enegeri with 3800 miles acted oddly awhile at a red light. When I attenmped to accelerate it surged forward and soon after an icon that looked like a submarine ppeared on my dashboard. I had just taken the vehicle in for it's first service at 3400 miles.
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Transmission valve body w/solenoid, diagnostic
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There is an issue with the reverse view camera screen is distorted and blurry. View is difficult especially when reversing.
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I read this following article: [xxx] my 2016 ford fusion experiences this issue. I was curious why the fusion is not included in the recall? [xxx] c- [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c.
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Backup camera inverts and blanks out. Other ford vehicles have this issue and have recall notices. 2016 Ford Fusions do not have this recall.
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Backup camera seldom works. It will often display an error once gear is shifted into reverse that the camera is unavailable. Other times it will glitch into a blue screen and then display the error message, or it I’ll work with no issue.
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The back up camera does absolutely nothing to notify the driver if it's getting too close to something or someone. It does not show the green, yellow or red lines as you're reversing and it does not even beep when approaching something too closely. It's just there.
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The rear camera change to black screen
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My trunk pops open randomly and will not stay shut
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Trunk automatically opens while driving numerous times. Pulled over when able and noticed that the actuator clicks continuously until I turned the car off.
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Without warning, my car got stuck in reverse while backing out of a parking spot. I could not shift the vehicle into any gear. I was stuck in the middle of a parking lot blocking traffic.
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The car locked in Neutral but the gear shift is locked in Park. The bushel broke, which was a recall on my make and model but does not show when I search for recalls on my vehicle.
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The rear camera works when it want the transmission to sound and make sudden movements
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Trunk opening by itself.
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Unknown
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The car door won’t latch & the door pops open while I’m driving. There is suppose to be a recall on the door that no one will honor !
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Driver door opened while driving. Door latch will not secure. Remains open.
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The doors come open and will not latch back. They come open while driving. This has happened a few times, the doors currently will not shut properly.
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Broken flex plate on transmission
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Trunk will just randomly open. Parked with no keys in it. Also when driving down the road.
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My trunk keeps popping open when it is not signaled to. This is a safety hazard for me because I do not want people to have access into my car. This is a safety hazard for others because my trunk can open while I am driving, resulting in my belongings flying out, becoming an obstacle for those driving behind me.
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Upon start up of the vehicle the vehicle sputtered . I would give it some gas and then a large grey cloud of smoke come out the exhaust.
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Automatic Trans Shift Cable. I put my car into reverse and was backing up- I then shifted into drive and my car started rolling backwards still. I had to slam on my brakes and use my braking brake to stop my car from rolling backward.
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The bushing that attaches the transmission shifter cable to the transmission has degraded causing the bushing to detach from the transmission.
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While in motion, the trunk of this vehicle pops open randomly roughly once a week. It completely unlatches while the vehicle is locked and gives an alert that the trunk is open.
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Driver side safety door lock latch gave out and door does not close to lock. Door opened in the middle of traffic. Used a rope to tie door closed in inside but door ajar light comes on still.
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When I put my car in reverse, the image displayed for the backup camera is inverted. If a car is on my right side, it will display that it is on the left side on the screen. It has been doing this for over a year and only seems to work maybe 1/50 trips, in particular when it is extremely cold.
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Trunk is randomly opening on it's own.
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I was driving in the freeway, and then suddenly a red alert message popped in my speedometer saying to stop, and I couldn’t accelerate no more. At the time I was going 70mph and then the message appeared and I could accelerate no more, the car didn’t recognize the pedal. It happened yesterday.
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Rear door will close completely but the latch will not hold the door closed. It reopens when you step away.
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My climate control does not work Radio volume does not work and windows are locked unfortunately I roll down my windows when this happened and now they’re stuck open this has been occurring off and on I know this is happening to others as well something needs to be done.For all I know my airbags and we’re not working is this malfunction
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The transmission shifter bushing is made of plastic, degraded and broke off. Please look at other Ford Fusion trims from 2013-2016. Ford posted this as a recall for some trims but for some reason not for my VIN but it’s the same crap design.
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Gear shift not working t
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Car will not shift gear. Shifter is in park but car is in reverse.
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My car won't drive forward or backwards I had to turn it off and on again just to move a little until I made it to my location
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The back up camera does not work properly
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The drivers side door latch won't latch. I have no way to keep the door closed. The vehicle was parked when this happened.
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I have a 2016 ford fusion . I have had 3 door latches fail. I can not believe this could be an isolated proble.
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The shift linkage bushing in my 2016 ford fusion failed leaving me in the middle of traffic without gears and unable to move the car out of the way. I was in traffic and tried to change lanes when the gears locked and I couldn't move anymore.
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My 2016 ford fusion se has 14,499 miles and dies at red lights, idles rough when AC in on and has died while driving 30 MPH. Not safe for me or my passengers when I don't know when or if it is going to die. I have read 13 other complaints with the same issue for this same type of vehicle.
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My car has been stolen or picked up by a truck last seen was on the 17th of june,2020.went to the police and saw the car was picked up by a truck. Since I bought the vehicle have received couples of calls from you about my car payment which I always pay on time to the bank. If you have come for the car please let me know.
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As I was driving my back right passenger door kept saying it was open.so as I came to a stop I check it out. It seemed closed so I continued to drive. Then it notified me again but this time the door opened.
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As I was driving my car locked up and I had to hard break. I took it into the shop and they said it was a wiring issue and not covered under warranty. They couldn't explain why it would happen and suggested I placed something heavy on my passenger dash.
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The shifter was stuck in reverse bacing up now it's stuck in park. I know there is a recall with the shifter.
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There has been an incomplete safety recall concern for my 2016 for fusion since may . I was notified in may of an issue in which transmission gear shifters could possibly malfunction and cause gears not to shift properly. Today I hopped into my car and my car is completely stuck in park and will not shift gears.
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I have a 2012 ford focus and as you know a 2016 fusion as well .
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I have a 2016 ford fusion that is under a recall but my VIN number is not. I was backing my car in to parking space I went to change gears to drive and it went into neutral and now my car is stuck in neutral on the dash the transmission is actually in neutral, but the gear shifter is in park.
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My gear shift knob would not slide into the correct gear...it would be in park placement, yet still in drive or vice versa..it would be in reverse but actually in nuetral...this has been listed as a recall since may 13, 2019 and ford still has not come up with a remedy or a fix...its a bushing that needs to be changed out...
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When attempting to start car, it clicks but will not start. I had road side assistance boot battery and got the car to start, I took the car to auto zone to test battery they said battery is good.
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'takata recall' car was stationary I tried putting car into drive and the shifter moved but transmission stayed in reverse.
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While attempting to pull off after starting my car (vehicle stationary). The gear shift would read park on the dash and the gear shift would not change regardless of me moving it. After calling my mechanic the inspection showed the bushing came off.
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Bushing in the transmission shifter cable
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All off a sudden, it will take off then. I have to stop and reset all the safety issues
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On monday after I started the engine trying to drive the car the shifter getting out of control and the couldn't move.
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Car does not move when shifted to 'd' drive. Transmission ticks. Then the car off and back on, car drives for a moment then just stops
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The shift cable detached, our VIN number didn't show up for this recall for it is the same thing that is happening with other 2016 models
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Vehicle jerks when reversing
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