MyCarTSB

2016 Ford Fusion Other Problems

147 owner-reported other complaints from NHTSA data

147
Complaints
1
Crashes
Jan 2019Dec 2025
Date Range

Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.

Owner Complaints (147)

criticalUNKNOWN OR OTHER
Filed: Mar 2026

Backup rearview camera a rear view camera that displays a blank or distorted image while in reverse can reduce or distort the drivers view of what is behind the vehicle, increasing the risk of a crash.

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NHTSA #: 11721472
criticalUNKNOWN OR OTHER
Filed: Sep 2025

Rear Backup camera in faulty. Cuts in and out. I've had numerous incidents where I've almost hit people and cars.

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NHTSA #: 11687529
criticalUNKNOWN OR OTHER
Filed: Sep 2025

A few years ago our camera on our 2016 Ford fusion started acting up. Going in and out, sometimes blank. I actually filled a complaint out before.

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NHTSA #: 11686404
criticalUNKNOWN OR OTHER
Filed: Aug 2025

The trunk opens on its own intermittently. When I try to close the trunk, it will not stay closed and a clicking sound can be heard. This has been going on for almost three years.

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NHTSA #: 11682556
criticalUNKNOWN OR OTHER,ENGINE
Filed: Sep 2024

I am writing to file a formal complaint regarding my 2016 Ford Fusion Hybrid, which I purchased in late June 2024. Despite the ongoing issues with my vehicle, it does not appear on the NHTSA recall list, even though many other Ford owners are experiencing similar problems. Recently, I encountered severe symptoms, including a persistent coolant leak and a puff of white smoke from the tailpipe.

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NHTSA #: 11616835
criticalUNKNOWN OR OTHER
Filed: Sep 2024

The coolant leaks into the engine, causing misfiring, overheating, and sputtering.The following message is the displayed on the dashboard. "Engine Coolant Over Temperature". When this happens, the happens the vehicle barely moves with smoke from the hood.

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NHTSA #: 11615005
criticalUNKNOWN OR OTHER
Filed: Mar 2024

So multiple times in this past year I have been driving my car as normal and when I approach an intersection, decreased my speed, then proceed to accelerate in order to move forward or turn ... while pressing the accelerator its like I have no power.. it goes into a limp mode.

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NHTSA #: 11577386
criticalUNKNOWN OR OTHER,SERVICE BRAKES,ENGINE
Filed: Oct 2023

Coolant leak into engine causing over heating 24/7, damaging and leaking into combustion chamber , spark plugs had to be replaced , engine needs another replacement after I had replaced it the first week I got it with the vehicle’s warranty, engine is at risk for engine fire and failure.

NHTSA #: 11548088
criticalUNKNOWN OR OTHER
Filed: Mar 2023

Service Advanve Trac light comes on, ABS light, Air bag light, brake malfunction, the turn signals stop working and steering because a little tight, was on the high and this happen and delayed decrease in speed, turn signal available, almost caused major accident get of on an exit with no turn signal functions, this has to stop.

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NHTSA #: 11512583
criticalUNKNOWN OR OTHER
Filed: Jul 2022

After owning this fusion my dashboard is severely warping I’m assuming due to outside summer temperatures. It’s caused it to warp in a way that my windshield defroster is lacking to clear my windshield of any condensation, my HUD collision warning light and passenger airbag light are not being visible at all times when driving.

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NHTSA #: 11473487
criticalUNKNOWN OR OTHER
Filed: Mar 2022

While driving to get into an Interstate Highway, the car key was tapped and suddenly the car engine shut off, panel blacked out and showed a message “ Transmission not in park”. Tried to accelerate and was not able since car was already moving I had enough acceleration to pull over if not probably I would cause an accident.

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NHTSA #: 11455797
criticalUNKNOWN OR OTHER,SERVICE BRAKES
Filed: Sep 2020

I was driving my 2016 ford fushion the breaks hit the floor and wouldn't break any more I was around the corner from discount tire and service center and took the car to get serviced on 08/12/2020 they found all the fluid was out and the left brake hose was leaking they serviced my car replaced the hose refilled the fluid and returned my car the next day on 09/18/20 my brake pedal hit the floor again luckily I was parked as I tried to reverse I noticed the brake pedal wasn't working I couldn't drive the car nomore I had to call a tow truck.

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NHTSA #: 11359968
criticalUNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL (ESC),ENGINE
Filed: Oct 2019

I drive a 2016 ford fusion se AWD with the 2.0l ecoboost/gtdi motor. I was at a gas station refueling my vehicle, with the 87 octane fuel the oem calls for on the vehicle. I was about 1/4 tank before refueling and I filled my tank until full.

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NHTSA #: 11266064
criticalUNKNOWN OR OTHER
Filed: Sep 2018

Battery exploded

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NHTSA #: 11123914
criticalUNKNOWN OR OTHER
Filed: Jul 2018

I sent this to ford company: dear [xxx], I would like to address about my 2016 ford fusion problem that happened yesterday, july 4, 2018. I was driving from my grocery shopping when all of a sudden my car will not accelerate anymore and it was sliding backward. Not sure if sliding backwards was due to slightly uphill or another problem on top of car wouldn?t drive anymore.

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NHTSA #: 11110019
criticalUNKNOWN OR OTHER
Filed: May 2017

The doors will not lock while im inside. You can easily open the door after you lock it from the inside. My children can open it while the vehicle is moving.

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NHTSA #: 10985050
criticalUNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM
Filed: Sep 2016

While driving my 2016 ford fusion with approx 10,000 miles on the interstate I lost power , I had to coast the car to the side of the highway narrowly avoiding an accident. I restarted the car and exited the freeway, about 3 or 4 miles later it re-occurred.wrench light and engine light illuminated. Fords health check app reported 'urgent service required'.

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NHTSA #: 10903785
criticalUNKNOWN OR OTHER
Filed: Jan 2016

I purchased a 2016 ford fusion se brand new and after a week of owning the car I was driving down the road and the car jerked very hard, I had to check my rearview mirror thought someone rear ended me but no the car behind was some distance away. It slowed some while I had my foot on the gas but picked up speed shortly after. I ignored that figured it was no big deal.

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NHTSA #: 10819919
highUNKNOWN OR OTHER
Filed: Mar 2026

Your backup camera has been recalled, but Ford hasn't yet provided a fix or remedy for the issue. This lack of a solution puts you at risk when backing up your vehicle. You've been waiting since October 2025 without resolution. The fix will likely involve Ford providing a replacement camera or updated camera module once the remedy becomes available.

NHTSA #: 11726872
highUNKNOWN OR OTHER,VISIBILITY/WIPER
Filed: Mar 2026

Your backup camera turns off while you're using it and only works intermittently—it won't stay on for a complete backing-up operation. Ford has tried replacing the camera and updating the software, but the problem persists. This issue will likely require further diagnosis of the camera wiring, power supply connections, or the display unit to identify what's causing the intermittent power loss.

NHTSA #: 11724979
highUNKNOWN OR OTHER
Filed: Jul 2025

When in reverse the backup camera glitches sometime, it doesn’t even come on. There’s a knocking under the hood. I’ve been told that is the fuel pump .

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NHTSA #: 11672532
highUNKNOWN OR OTHER,ENGINE
Filed: Oct 2023

The contact owns a 2016 Ford Fusion. The contact stated that while driving at various speeds, the vehicle stalled. The driver was able to restart the vehicle.

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NHTSA #: 11548613
highUNKNOWN OR OTHER
Filed: Aug 2022

I received a letter that there was a recall on my car but that the vehicle was still drivable, so I continued to drive my car as normal. My daughter drove to her friend house where she simply put the car in park, not even turning off the engine, and 5 minutes later when she attempted to put the car in drive the car would not shift.

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NHTSA #: 11478254
highUNKNOWN OR OTHER
Filed: Mar 2022

I was driving on the highway and as I was making a turn on an off-ramp, my passenger side door swung open and almost hit a person on a bike. I immediately pulled over to check on the young man. As I tried to secure the door, it appears the door will not latch and secure itself.

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NHTSA #: 11457629
highUNKNOWN OR OTHER
Filed: Sep 2021

While driving, my car stalled the for the first time without warning when I was turning into a parking lot (luckily). This was scary because I frequently drive to work using the nearby interstate. Is there a recall for my car??

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NHTSA #: 11431555
highUNKNOWN OR OTHER
Filed: Jun 2020

After turning off the vehicle, it would not go into park. Several attempts were made and still, the vehicle would not go into park. I tried moving the vehicle to a different parking stall and again, it would not go into park.

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NHTSA #: 11326739
highUNKNOWN OR OTHER
Filed: Oct 2019

Last week I pulled into work put my car into park let up on the brake and the car kept moving forward. I then pushed on the brakes again thinking I did something wrong looked down car was still in park. Let off the brakes again and the car continued to move forward.

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NHTSA #: 11270947
highUNKNOWN OR OTHER
Filed: Oct 2019

When driving my vehicle it will shake and stall and then cut off without warning and I'll have to put it in park and then it will start right back up. It's very dangerous especially since it doesn't warn you. It happens when you're driving anywhere, on highway or street.

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NHTSA #: 11267094
highUNKNOWN OR OTHER
Filed: May 2019

My vehicle was stationary and when I decided to switch gear into drive I realized it would go into gear correctly I didn't know what else to do so I got my car towed to get out of a privately owned parking lot. I looked up to see if there was a recall I didn't know about and it's so crazy because the recall just announced a few days ago.

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NHTSA #: 11208540
highUNKNOWN OR OTHER
Filed: May 2019

The bushing that attaches to the shifter cable broke from the transmission, which made my car appear to be in park, however, it was not. I was pumping gas, when I was done, I turned my car on and went to take it out of park and it would not move, showing my car was in another gear, which caused my car to roll forward almost slamming into the gas station.

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NHTSA #: 11208193
highUNKNOWN OR OTHER,ENGINE
Filed: Apr 2019

Put the vehicle in park and it proceeded to continue to drive. Had to use the emergency break to stop car from moving. After that the car would not start and it was towed to dealer.

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NHTSA #: 11195670
highUNKNOWN OR OTHER
Filed: Apr 2019

Vehicle was reflecting in park on the shifter, but the car was still in drive and rolling while in a fast food drive thru. The shifter got locked eventually in park but car was still moving. Had it towed and then car wouldn't start due to shifter being locked.

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NHTSA #: 11195349
highUNKNOWN OR OTHER,ENGINE
Filed: Mar 2019

2016 ford fusion es stalls out during driving does not matter if vehicle is stationary or in motion stalls have occurred in parking lots highways and roads this problem occurs at random times you must stop vehicle put in park and restart

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NHTSA #: 11185540
highUNKNOWN OR OTHER
Filed: Jul 2018

There are 2 recalls on my car the mileage is 59000 and the shifter cable is the problem right now there is also a recall on the steering wheel.

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NHTSA #: 11113340
highUNKNOWN OR OTHER
Filed: Jul 2018

Car has broken down 3 times and has only 38000 miles on it. I have been without a car for a month because ford can not figure out what is wrong with it. First time it was supposedly the catalytic converter which they replaced.

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NHTSA #: 11105237
mediumUNKNOWN OR OTHER
Filed: Feb 2026

The backup camera screen is black or dhows a distorted image and sometimes shows an error message like Camera not available. This is very dangerous!

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NHTSA #: 11717447
mediumUNKNOWN OR OTHER
Filed: Jan 2026

We had the door latch recall fixed just over a year ago and now our door won't close. The latch is broken again and it needs to be fixed FREE

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NHTSA #: 11711296
mediumUNKNOWN OR OTHER
Filed: Dec 2025

Rear camera sometimes displays black image or error message when I shift into reverse , I was notified by my insurance company there was a active recall on this specific part on the car - it has been about 2 months now and I am still unable to get to problem fixed as the parts are not available

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NHTSA #: 11707660
mediumUNKNOWN OR OTHER
Filed: Nov 2025

Rear view camera goes crazy when in reverse, sometimes shows a blank white screen, sometimes a message appears that the camera is not available and to contact a dealer, it will randomly activate while driving forward sometimes immediately after putting it in drive and other times after driving forward sometimes immediately a while after continuously driving for a while without having put it in reverse at at point.

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NHTSA #: 11702041
mediumUNKNOWN OR OTHER
Filed: Nov 2025

My 2016 ford fusion eco boost suddenly began overheating and the sensor would go off then on. I can’t even drive 10 feet. This problem has been consistently happening even after multiple repairs.

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NHTSA #: 11699504
mediumUNKNOWN OR OTHER
Filed: Nov 2025

I am writing to report a widespread issue with the hands-free phone function in vehicles equipped with the Ford Sync System. The phone button used to connect a mobile device for hands-free calling does not work properly.

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NHTSA #: 11698013
mediumUNKNOWN OR OTHER
Filed: Oct 2025

The backup camera was intermittently showing no image and now it says "Camera unavailable. Contact your dealer." This impacts the safety of myself and others while backing up the vehicle. I have not taken the vehicle to a dealer yet but it can be reproduced if requested.

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NHTSA #: 11693162
mediumUNKNOWN OR OTHER
Filed: Sep 2025

My back up camera has the same issues that Ford listed in their recall. My screen is black at times when backing up. My camera doesn't always pop up when backing up, my normal screen will stay on as of I'm not backing up.

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NHTSA #: 11689568
mediumUNKNOWN OR OTHER,BACK OVER PREVENTION
Filed: Sep 2025

backup camera does not work all the time works only sometimes and sometimes the backup alert does not work right

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NHTSA #: 11686618
mediumUNKNOWN OR OTHER
Filed: Sep 2025

The backup camera on our 2016 Ford Fusion has worked intermittently for quite some time now. (Couple of years at least.) Sometimes when we shift to reverse we get a black display screen, sometimes we get a distorted image, sometimes we get a message saying no camera is available, other times it works normally.

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NHTSA #: 11686652
mediumUNKNOWN OR OTHER
Filed: Sep 2025

Backup camera has failed. It was first replaced in 2020 under extended warranty. Now it has failed again.

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NHTSA #: 11686111
mediumUNKNOWN OR OTHER
Filed: Aug 2025

Backup camera intermittently goes out for a few seconds when backing up, resulting in a blank screen. Putting the driver at risk of property damage or injuring others. I have a small dog & am aftaid of I juring him when backing into driveway.

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NHTSA #: 11682047
mediumUNKNOWN OR OTHER,BACK OVER PREVENTION
Filed: Jun 2025

While backing up, the rear came will show a black screen on the display or a message to contact the dealership. This isn't a constant issue, but comes whenever. I took it to the dealership a few years ago, but because it wasn't happening then, they said there was nothing they could do.

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NHTSA #: 11666983
mediumUNKNOWN OR OTHER
Filed: Jun 2025

Back Up Camera cuts in and out, sometimes works correctly, other times doesn't come on at all, other times comes on and in the middle of backing up shuts off, this has been going on for years and now I am seeing recalls by Ford of other models being recalled for back-up camera failures and I believe the recall should include 2016 Ford Fusions

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NHTSA #: 11664798
mediumUNKNOWN OR OTHER
Filed: Jan 2025

I was parked in a parking spot in a parking lot and put my car in reverse to back out. As I was backing out my gear shifter cable snapped and I could not put my car back into any other gear. This caused me to be stopped in the middle of the parking lot blocking traffic.

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NHTSA #: 11635999
mediumUNKNOWN OR OTHER
Filed: Jul 2024

The ABS System light , The traction off and on at the same time, the advanced track light, and finally the tire pressure monitor fault I belive is what it says. The lights came on one day when I crossed over railroad tracks that were a little rough nothing that should damage anything on a vehicle. one after another the lights began coming on.

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NHTSA #: 11601319
mediumUNKNOWN OR OTHER,SERVICE BRAKES
Filed: May 2024

There is an Unrepaired Recall associated with my car. The Manufacturer Recall Number is 23S12. The NHTSA Recall Number is 23V162.

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NHTSA #: 11591654
mediumUNKNOWN OR OTHER
Filed: May 2024

Went somewhere in my car. Got out the door wouldn’t latch. Had to drive it home with a broken latch.

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NHTSA #: 11586866
mediumUNKNOWN OR OTHER
Filed: Apr 2024

The driver side door latch will not close. This is apparently a recall being enforced in only certain states. My car was bought, and registered in Pennsylvania, and is not covered by the 2 previous recalls for this issue.

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NHTSA #: 11584740
mediumUNKNOWN OR OTHER
Filed: Mar 2024

The component that failed was the flex plate. It is available for inspection at this exact moment, but it’s scheduled to be fixed next week. The safety issue is that it’s intermittently providing adequate power to the engine and causing the vehicles steering to shake violently.

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NHTSA #: 11580268
mediumUNKNOWN OR OTHER,VISIBILITY/WIPER
Filed: Sep 2023

The backup camera has been cutting out recently. Just yesterday, the backup camera is displaying an image that is reversed (object on the sidewalk side (right side) of the vehicle, show up on the street side (left side) of the screen). I can no longer use the backup camera, as it is designed.

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NHTSA #: 11543203
mediumUNKNOWN OR OTHER
Filed: Aug 2023

The contact owns a 2016 Ford Fusion. The contact stated that while driving at an undisclosed speed, several unknown warning lights were illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer.

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NHTSA #: 11535884
mediumUNKNOWN OR OTHER,VISIBILITY/WIPER,BACK OVER PREVENTION
Filed: Jul 2023

My back-up camera only half works. Sometimes it works, and sometimes it doesn’t. My car also doesn’t alert me to when I’m getting too close to another vehicle when I backing into a parking spot.

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NHTSA #: 11534495
mediumUNKNOWN OR OTHER
Filed: Jun 2023

The passenger side door latch won't latch or move into the locked position. We can't have anyone sitting the front seat because the door won't close completely. No warning lights or anything came on to indicate this would fail.

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NHTSA #: 11526503
mediumUNKNOWN OR OTHER
Filed: Jun 2023

What component or system failed or malfunctioned, and is it available for inspection upon request? Screen for back up camera will black up within seconds of turning on. How was your safety or the safety of others put at risk?

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NHTSA #: 11526019
mediumUNKNOWN OR OTHER,LATCHES/LOCKS/LINKAGES
Filed: May 2023

The trunk on the fusion randomly opens on it's own, the key fob can be hanging inside the house, it opens when it's sunny, cloudy, dark, when the car is parked or when I am driving the car, which is a safety hazard as it can block my vision behind the car. It has been happening for over a year now. No warning lights alert of the soon to pop open trunk.

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NHTSA #: 11524637
mediumUNKNOWN OR OTHER
Filed: May 2023

Sometimes the camera is on while I am driving forward and it's dangerous.

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NHTSA #: 11522793
mediumUNKNOWN OR OTHER
Filed: Dec 2022

I've noticed that coolant is leaking from somewhere in the vehicle. There's no obvious drips. I went online to see if anyone else had this issue with the specific model car and it seems as if quite a few people have had this issue.

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NHTSA #: 11498317
mediumUNKNOWN OR OTHER
Filed: Dec 2022

This past July my front passenger door would not latch, I was unable to close and secure the door. I called San Tan Ford, and they initially said this was a known problem with my make and model and that there was a recall on the door latches.

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NHTSA #: 11498057
mediumUNKNOWN OR OTHER
Filed: Nov 2022

2016 ford fusion. Consumer writes in regard to NHTSA safety recall 22v-413. The consumer is requesting reimbursement for repairs.

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NHTSA #: 11494530
mediumUNKNOWN OR OTHER
Filed: Nov 2022

While picking up my daughter from the ER last night, the door latch on the drivers side would not latch and close. This happened without notice. This is definitely a safety hazard to me and others on the road.

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NHTSA #: 11491967
mediumUNKNOWN OR OTHER
Filed: Aug 2022

The OEM lug nuts that Ford supplies are a 2 piece construction that swells and makes it impossible to change a tire on the side of the road because you have to pound the lug wrench to get it to go on. Ford knows about the problem and will not replace them. A set of 20 lug nuts cost over $200.

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NHTSA #: 11481946
mediumUNKNOWN OR OTHER
Filed: Jul 2022

I bought a vehicle “as is” and the bumper keeps falling off.

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NHTSA #: 11476189
mediumUNKNOWN OR OTHER
Filed: Jul 2022

The APAM system which controls the blue tooth speaker phone access has quit functioning and FORD offers no solution. This is a safety hazard since several states have outlawed holding a cell phone for calls. A vehicle this age should not have experienced this type of failure and the cost of repair is rather large.

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NHTSA #: 11473564
mediumUNKNOWN OR OTHER
Filed: Jan 2022

During a tire repair at COSTCO (12/15/21) and a tire rotation at Big O Tires (1/24/22), all the lug nuts were difficult to remove and showed damage/warping. I had to purchase replacements for safety and future removal ability. I have the receipts and both dealers can be contacted for corroboration.

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NHTSA #: 11448723
mediumUNKNOWN OR OTHER
Filed: Nov 2021

There was a recall for the bushing on the shifter cable for 2013 - 2016 Fusions with a 2.5L engine under recall number 19S15. My vehicle is a 1.5L engine and this bushing failed Thursday 10/28/2021. I never found the part to see how it failed.

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NHTSA #: 11439037
mediumUNKNOWN OR OTHER
Filed: Oct 2021

The contact's son owns a 2016 Ford Fusion. The contact stated while her son was reversing into a parking spot to park the vehicle, the gear shifter would not move and remained stuck in reverse. The contact did not know whether there was a warning light illuminated.

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NHTSA #: 11437802
mediumUNKNOWN OR OTHER
Filed: Jul 2021

After backing into the road to leave a driveway I shifted the gear shift down into the drive position but the transmission only shifted to neutral. The car would not shift into drive or reverse and had to be pushed out of the road. With my car in the road I had to get out and wave other vehicles around my vehicle while calling for assistance to get my vehicle out of the road.

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NHTSA #: 11424680
mediumUNKNOWN OR OTHER,ENGINE
Filed: Apr 2021

The car continuously overheats no matter what I replace in the car.

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NHTSA #: 11414391
mediumUNKNOWN OR OTHER
Filed: Feb 2021

Trunk pops open randomly while driving or parked several times a day. When I shut it, I can hear it clicking sometimes & it pops back open by itself. Other times, it's silent and I think it's ok and it pops back open again.

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NHTSA #: 11395142
mediumUNKNOWN OR OTHER
Filed: Jan 2021

This vehicle frequently loses climate control function causing lack of heat or a/c in the vehicle. This occurs at random during both initial start up, and randomly while driving the vehicle at various speeds.

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NHTSA #: 11388227
mediumUNKNOWN OR OTHER
Filed: Dec 2020

Everytime I go over 60 MPH I hear a rattling nose from the front passenger door and I know there's a safety recall for ford fusion door latch so I called the dealer and also ford customer service but both said there's no recall with my VIN but I can hear it and I'm afraid that my passenger door might open while driving.

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NHTSA #: 11377994
mediumUNKNOWN OR OTHER
Filed: Jul 2020

I have a had to replace the passenger side front door latch and the drivers side rear door latch in the last 15 months. The vehicle was stationary on both occasions. I open both doors to place something in my vehicle and when I attempted to close the doors they did not latch.

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NHTSA #: 11341201
mediumUNKNOWN OR OTHER,SERVICE BRAKES
Filed: Jul 2020

1st problem on highway going 55 MPH air vacuum pack went out on brakes problem was fixed only to occur 3 days later, this time at a stop light and blew a coupling on the same part. After that is fixed same week 2nd problem service engine soon light comes on day later car looses speed bogs down and shuts off. Mechanic reset the ses light to tell me the eco boost sport pack is going out.

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NHTSA #: 11340670
mediumUNKNOWN OR OTHER
Filed: Jul 2020

While at a stop light check engine light came on and the car turned off. Was able to get it started and took it to the service center next day. They are still checking the car but so far they have found the coolant is leaking all over the engine and we will most likely have to replace the entire engine.

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NHTSA #: 11339024
mediumUNKNOWN OR OTHER
Filed: Feb 2020

Hi, I won the ford fusion car in iaai website and the car to be shipped to azerbaijan. I can see that car had recalled 3 times and status states imcomplate. Carfax data states the car totally lost.

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NHTSA #: 11311417
mediumUNKNOWN OR OTHER
Filed: Jul 2019

When I get in my car sometimes it doesn't start the first time I turn the key

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NHTSA #: 11234995
mediumUNKNOWN OR OTHER,ENGINE
Filed: May 2019

While driving to work my engine light came on and then the loud vibration/horn type sound ensued. It sounds like it's coming from the gas tank.

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NHTSA #: 11206551
mediumUNKNOWN OR OTHER
Filed: Apr 2019

I have just recently purchased my 2016 ford fusion AWD vehicle and the check engine light has come on. I had a professional scanner run the code and it has to do with faulty emission sensors near the gas tank, which I have heard are common for these vehicles. No recall means I'm out $300 after just purchasing a brand new "used" vehicle.

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NHTSA #: 11196917
mediumUNKNOWN OR OTHER
Filed: Mar 2019

After turning the car on and starting to drive, the car randomly will start to lose power. The car will then just stop moving. The car ignition will still be in the on position and in drive gear.

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NHTSA #: 11186831
mediumUNKNOWN OR OTHER,ENGINE
Filed: Jan 2019

While on a hill I came to a stop and put my car into the park position. My car strated to roll down hill after I put the car in park. I could not remove the key or move the shift out of park.

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NHTSA #: 11166246
mediumUNKNOWN OR OTHER
Filed: Jan 2019

Takata recall: my ignition key switch was broke making it to where I could remove my key with the car running finally one day my ignition switch locked up costing me $1023.64 because I was forced to buy 2 keys through ford which where $250.00 an piece then the ignition part being $30.00 the rest was in labor.

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NHTSA #: 11165412
mediumUNKNOWN OR OTHER
Filed: Jul 2018

Does anything actually happen when someone files a complaint with NHTSA? I submitted a complaint for a recall repair rembursment and was supposed to get a confirmation email but never did.

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NHTSA #: 11114156
mediumUNKNOWN OR OTHER,SERVICE BRAKES,VISIBILITY/WIPER
Filed: Apr 2018

The brakes were making a loud noise the windshield light stays on, and the engine smells like it's over heating.

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NHTSA #: 11085182
mediumUNKNOWN OR OTHER
Filed: Oct 2016

This a complaint about our ford fusion 2016. The problem has started couple months ago, while driving, and sometimes as we start the car, it ripple and kick and the check engine light and see manual light turn on and after 30 min. To an hour they turn off.the engine has completely died on us twice.

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NHTSA #: 10920285
mediumUNKNOWN OR OTHER,ENGINE
Filed: Jul 2016

On 7/26 my 2016 ford fusion enegeri with 3800 miles acted oddly awhile at a red light. When I attenmped to accelerate it surged forward and soon after an icon that looked like a submarine ppeared on my dashboard. I had just taken the vehicle in for it's first service at 3400 miles.

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NHTSA #: 10889157
lowUNKNOWN OR OTHER
Filed: Mar 2026

Transmission valve body w/solenoid, diagnostic

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NHTSA #: 11722598
lowUNKNOWN OR OTHER,VISIBILITY/WIPER
Filed: Mar 2026

There is an issue with the reverse view camera screen is distorted and blurry. View is difficult especially when reversing.

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NHTSA #: 11721506
lowUNKNOWN OR OTHER
Filed: Sep 2025

I read this following article: [xxx] my 2016 ford fusion experiences this issue. I was curious why the fusion is not included in the recall? [xxx] c- [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c.

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NHTSA #: 11686229
lowUNKNOWN OR OTHER
Filed: Sep 2025

Backup camera inverts and blanks out. Other ford vehicles have this issue and have recall notices. 2016 Ford Fusions do not have this recall.

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NHTSA #: 11686020
lowUNKNOWN OR OTHER
Filed: Jun 2025

Backup camera seldom works. It will often display an error once gear is shifted into reverse that the camera is unavailable. Other times it will glitch into a blue screen and then display the error message, or it I’ll work with no issue.

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NHTSA #: 11666654
lowUNKNOWN OR OTHER
Filed: May 2025

The back up camera does absolutely nothing to notify the driver if it's getting too close to something or someone. It does not show the green, yellow or red lines as you're reversing and it does not even beep when approaching something too closely. It's just there.

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NHTSA #: 11658285
lowUNKNOWN OR OTHER
Filed: Apr 2025

The rear camera change to black screen

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NHTSA #: 11657688
lowUNKNOWN OR OTHER
Filed: Feb 2025

My trunk pops open randomly and will not stay shut

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NHTSA #: 11642744
lowUNKNOWN OR OTHER
Filed: Nov 2024

Trunk automatically opens while driving numerous times. Pulled over when able and noticed that the actuator clicks continuously until I turned the car off.

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NHTSA #: 11627344
lowUNKNOWN OR OTHER
Filed: Oct 2024

Without warning, my car got stuck in reverse while backing out of a parking spot. I could not shift the vehicle into any gear. I was stuck in the middle of a parking lot blocking traffic.

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NHTSA #: 11620277
lowUNKNOWN OR OTHER,ENGINE
Filed: Sep 2024

The car locked in Neutral but the gear shift is locked in Park. The bushel broke, which was a recall on my make and model but does not show when I search for recalls on my vehicle.

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NHTSA #: 11613429
lowUNKNOWN OR OTHER,ENGINE
CrashFiled: Aug 2024

The rear camera works when it want the transmission to sound and make sudden movements

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NHTSA #: 11610740
lowUNKNOWN OR OTHER
Filed: Jul 2024

Trunk opening by itself.

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NHTSA #: 11605512
lowUNKNOWN OR OTHER
Filed: Jul 2024

Unknown

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NHTSA #: 11605535
lowUNKNOWN OR OTHER
Filed: Sep 2023

The car door won’t latch & the door pops open while I’m driving. There is suppose to be a recall on the door that no one will honor !

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NHTSA #: 11542258
lowUNKNOWN OR OTHER
Filed: Jul 2023

Driver door opened while driving. Door latch will not secure. Remains open.

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NHTSA #: 11534577
lowUNKNOWN OR OTHER
Filed: Jul 2023

The doors come open and will not latch back. They come open while driving. This has happened a few times, the doors currently will not shut properly.

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NHTSA #: 11531391
lowUNKNOWN OR OTHER
Filed: Apr 2023

Broken flex plate on transmission

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NHTSA #: 11518711
lowUNKNOWN OR OTHER
Filed: Dec 2022

Trunk will just randomly open. Parked with no keys in it. Also when driving down the road.

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NHTSA #: 11496867
lowUNKNOWN OR OTHER
Filed: Oct 2022

My trunk keeps popping open when it is not signaled to. This is a safety hazard for me because I do not want people to have access into my car. This is a safety hazard for others because my trunk can open while I am driving, resulting in my belongings flying out, becoming an obstacle for those driving behind me.

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NHTSA #: 11491284
lowUNKNOWN OR OTHER,ENGINE
Filed: Jul 2022

Upon start up of the vehicle the vehicle sputtered . I would give it some gas and then a large grey cloud of smoke come out the exhaust.

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NHTSA #: 11474398
lowUNKNOWN OR OTHER
Filed: Jun 2022

Automatic Trans Shift Cable. I put my car into reverse and was backing up- I then shifted into drive and my car started rolling backwards still. I had to slam on my brakes and use my braking brake to stop my car from rolling backward.

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NHTSA #: 11469935
lowUNKNOWN OR OTHER,ENGINE
Filed: Jun 2022

The bushing that attaches the transmission shifter cable to the transmission has degraded causing the bushing to detach from the transmission.

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NHTSA #: 11468935
lowUNKNOWN OR OTHER
Filed: Jun 2022

While in motion, the trunk of this vehicle pops open randomly roughly once a week. It completely unlatches while the vehicle is locked and gives an alert that the trunk is open.

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NHTSA #: 11466920
lowUNKNOWN OR OTHER,BACK OVER PREVENTION
Filed: Mar 2022

Driver side safety door lock latch gave out and door does not close to lock. Door opened in the middle of traffic. Used a rope to tie door closed in inside but door ajar light comes on still.

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NHTSA #: 11455020
lowUNKNOWN OR OTHER
Filed: Jan 2022

When I put my car in reverse, the image displayed for the backup camera is inverted. If a car is on my right side, it will display that it is on the left side on the screen. It has been doing this for over a year and only seems to work maybe 1/50 trips, in particular when it is extremely cold.

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NHTSA #: 11449263
lowUNKNOWN OR OTHER,LATCHES/LOCKS/LINKAGES
Filed: Nov 2021

Trunk is randomly opening on it's own.

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NHTSA #: 11440836
lowUNKNOWN OR OTHER
Filed: Sep 2021

I was driving in the freeway, and then suddenly a red alert message popped in my speedometer saying to stop, and I couldn’t accelerate no more. At the time I was going 70mph and then the message appeared and I could accelerate no more, the car didn’t recognize the pedal. It happened yesterday.

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NHTSA #: 11431820
lowUNKNOWN OR OTHER
Filed: Aug 2021

Rear door will close completely but the latch will not hold the door closed. It reopens when you step away.

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NHTSA #: 11428251
lowUNKNOWN OR OTHER
Filed: Jul 2021

My climate control does not work Radio volume does not work and windows are locked unfortunately I roll down my windows when this happened and now they’re stuck open this has been occurring off and on I know this is happening to others as well something needs to be done.For all I know my airbags and we’re not working is this malfunction

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NHTSA #: 11427264
lowUNKNOWN OR OTHER
Filed: Jul 2021

The transmission shifter bushing is made of plastic, degraded and broke off. Please look at other Ford Fusion trims from 2013-2016. Ford posted this as a recall for some trims but for some reason not for my VIN but it’s the same crap design.

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NHTSA #: 11423876
lowUNKNOWN OR OTHER
Filed: Jul 2021

Gear shift not working t

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NHTSA #: 11423423
lowUNKNOWN OR OTHER
Filed: Mar 2021

Car will not shift gear. Shifter is in park but car is in reverse.

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NHTSA #: 11399188
lowUNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE
Filed: Feb 2021

My car won't drive forward or backwards I had to turn it off and on again just to move a little until I made it to my location

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NHTSA #: 11395310
lowUNKNOWN OR OTHER
Filed: Oct 2020

The back up camera does not work properly

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NHTSA #: 11363003
lowUNKNOWN OR OTHER
Filed: Sep 2020

The drivers side door latch won't latch. I have no way to keep the door closed. The vehicle was parked when this happened.

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NHTSA #: 11361378
lowUNKNOWN OR OTHER
Filed: Sep 2020

I have a 2016 ford fusion . I have had 3 door latches fail. I can not believe this could be an isolated proble.

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NHTSA #: 11353839
lowUNKNOWN OR OTHER
Filed: Sep 2020

The shift linkage bushing in my 2016 ford fusion failed leaving me in the middle of traffic without gears and unable to move the car out of the way. I was in traffic and tried to change lanes when the gears locked and I couldn't move anymore.

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NHTSA #: 11353412
lowUNKNOWN OR OTHER
Filed: Aug 2020

My 2016 ford fusion se has 14,499 miles and dies at red lights, idles rough when AC in on and has died while driving 30 MPH. Not safe for me or my passengers when I don't know when or if it is going to die. I have read 13 other complaints with the same issue for this same type of vehicle.

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NHTSA #: 11351954
lowUNKNOWN OR OTHER
Filed: Jul 2020

My car has been stolen or picked up by a truck last seen was on the 17th of june,2020.went to the police and saw the car was picked up by a truck. Since I bought the vehicle have received couples of calls from you about my car payment which I always pay on time to the bank. If you have come for the car please let me know.

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NHTSA #: 11340350
lowUNKNOWN OR OTHER
Filed: Jul 2020

As I was driving my back right passenger door kept saying it was open.so as I came to a stop I check it out. It seemed closed so I continued to drive. Then it notified me again but this time the door opened.

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NHTSA #: 11337286
lowUNKNOWN OR OTHER,SERVICE BRAKES,ENGINE
Filed: Jun 2020

As I was driving my car locked up and I had to hard break. I took it into the shop and they said it was a wiring issue and not covered under warranty. They couldn't explain why it would happen and suggested I placed something heavy on my passenger dash.

NHTSA #: 11331211
lowUNKNOWN OR OTHER
Filed: Mar 2020

The shifter was stuck in reverse bacing up now it's stuck in park. I know there is a recall with the shifter.

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NHTSA #: 11317040
lowUNKNOWN OR OTHER
Filed: Oct 2019

There has been an incomplete safety recall concern for my 2016 for fusion since may . I was notified in may of an issue in which transmission gear shifters could possibly malfunction and cause gears not to shift properly. Today I hopped into my car and my car is completely stuck in park and will not shift gears.

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NHTSA #: 11270082
lowUNKNOWN OR OTHER,ENGINE,FUEL/PROPULSION SYSTEM
Filed: Sep 2019

I have a 2012 ford focus and as you know a 2016 fusion as well .

NHTSA #: 11253992
lowUNKNOWN OR OTHER
Filed: Sep 2019

I have a 2016 ford fusion that is under a recall but my VIN number is not. I was backing my car in to parking space I went to change gears to drive and it went into neutral and now my car is stuck in neutral on the dash the transmission is actually in neutral, but the gear shifter is in park.

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NHTSA #: 11253668
lowUNKNOWN OR OTHER
Filed: Aug 2019

My gear shift knob would not slide into the correct gear...it would be in park placement, yet still in drive or vice versa..it would be in reverse but actually in nuetral...this has been listed as a recall since may 13, 2019 and ford still has not come up with a remedy or a fix...its a bushing that needs to be changed out...

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NHTSA #: 11243946
lowUNKNOWN OR OTHER,ENGINE
Filed: Jul 2019

When attempting to start car, it clicks but will not start. I had road side assistance boot battery and got the car to start, I took the car to auto zone to test battery they said battery is good.

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NHTSA #: 11231250
lowUNKNOWN OR OTHER
Filed: Jul 2019

'takata recall' car was stationary I tried putting car into drive and the shifter moved but transmission stayed in reverse.

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NHTSA #: 11229859
lowUNKNOWN OR OTHER,ENGINE
Filed: Jul 2019

While attempting to pull off after starting my car (vehicle stationary). The gear shift would read park on the dash and the gear shift would not change regardless of me moving it. After calling my mechanic the inspection showed the bushing came off.

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NHTSA #: 11229021
lowUNKNOWN OR OTHER
Filed: Jun 2019

Bushing in the transmission shifter cable

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NHTSA #: 11220755
lowUNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL (ESC),FUEL/PROPULSION SYSTEM
Filed: Jun 2019

All off a sudden, it will take off then. I have to stop and reset all the safety issues

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NHTSA #: 11220147
lowUNKNOWN OR OTHER
Filed: Jun 2019

On monday after I started the engine trying to drive the car the shifter getting out of control and the couldn't move.

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NHTSA #: 11217779
lowUNKNOWN OR OTHER
Filed: May 2019

Car does not move when shifted to 'd' drive. Transmission ticks. Then the car off and back on, car drives for a moment then just stops

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NHTSA #: 11209819
lowUNKNOWN OR OTHER
Filed: Aug 2018

The shift cable detached, our VIN number didn't show up for this recall for it is the same thing that is happening with other 2016 models

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NHTSA #: 11118968
lowUNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL (ESC)
Filed: Jan 2018

Vehicle jerks when reversing

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NHTSA #: 11065455

Other 2016 Ford Fusion Issues